HI everyone, recently I stopped using my watch because the bezel ring popped out of my watch. I don't know how to attach it, or if there's another piece missing. I can't return it because I bought it off Amazon a few months back and Samsung says it is not covered by their warranty. Has anyone else have this problem, or know how to attach the bezel back ?
WiseWombat said:
HI everyone, recently I stopped using my watch because the bezel ring popped out of my watch. I don't know how to attach it, or if there's another piece missing. I can't return it because I bought it off Amazon a few months back and Samsung says it is not covered by their warranty. Has anyone else have this problem, or know how to attach the bezel back ?
Click to expand...
Click to collapse
Pictures? That would help.
Same thing happened here.
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WiseWombat said:
HI everyone, recently I stopped using my watch because the bezel ring popped out of my watch. I don't know how to attach it, or if there's another piece missing. I can't return it because I bought it off Amazon a few months back and Samsung says it is not covered by their warranty. Has anyone else have this problem, or know how to attach the bezel back ?
Click to expand...
Click to collapse
How is it not covered under warranty, was it physically damned? Pics would help everyone
I contacted Samsung and they said that somehow this particular situation isn't covered by their warranty.
I created an album on my page, feel free to look through it. I'll gladly add more pictures if necessary too.
Sent from my SM-G925T using XDA-Developers mobile app
Mine was covered under warranty. Just sent it out today. I bought mine on Amazon but the Samsung store. The warranty says it covers the original owner so if you bought it from an unauthorized retailer, you wouldn't be considered the original owner.
---------- Post added at 05:51 AM ---------- Previous post was at 05:45 AM ----------
I did attach a picture to my first comment but it had to be a link which I guess I can't do until after 10 posts.
Ster1ing said:
Mine was covered under warranty. Just sent it out today. I bought mine on Amazon but the Samsung store. The warranty says it covers the original owner so if you bought it from an unauthorized retailer, you wouldn't be considered the original owner.
---------- Post added at 05:51 AM ---------- Previous post was at 05:45 AM ----------
I did attach a picture to my first comment but it had to be a link which I guess I can't do until after 10 posts.
Click to expand...
Click to collapse
I bought mine through Amazon too, but unlike you I didn't buy it through the Samsung store.
I bumped mine real hard a few months ago and the ring fell off along with 2 of the 3 ball bearings (?) and a round plastic piece that's almost the size of the ring. I placed the plastic piece on the face and then snapped the bezel ring on. It has stayed on since and works fine but I do not have the "click" feel when I twist the ring. I'm assuming the bearings had something do do with that.
newkydawg said:
I bumped mine real hard a few months ago and the ring fell off along with 2 of the 3 ball bearings (?) and a round plastic piece that's almost the size of the ring. I placed the plastic piece on the face and then snapped the bezel ring on. It has stayed on since and works fine but I do not have the "click" feel when I twist the ring. I'm assuming the bearings had something do do with that.
Click to expand...
Click to collapse
That sounds exactly what happened to me, can you post any pictures of the plastic piece? I had no idea it had that.
WiseWombat said:
That sounds exactly what happened to me, can you post any pictures of the plastic piece? I had no idea it had that.
Click to expand...
Click to collapse
Sorry, no pics.
Update
They called me today and said it wasn't covered under warranty because of the damage to the bezel. They wanted me to pay $73. I told them there was no damage to the bezel and it was functional. The ring just popped out and it was more esthetic. I told them I sent pictures and was told it would be covered. She put me on hold and said it was because I didn't sent the ring which I did. She placed me on hold again while she looked at the notes came back and told me they would go ahead and waive the $73.
Ster1ing said:
They called me today and said it wasn't covered under warranty because of the damage to the bezel. They wanted me to pay $73. I told them there was no damage to the bezel and it was functional. The ring just popped out and it was more esthetic. I told them I sent pictures and was told it would be covered. She put me on hold and said it was because I didn't sent the ring which I did. She placed me on hold again while she looked at the notes came back and told me they would go ahead and waive the $73.
Click to expand...
Click to collapse
Thanks for the update Ste1ling, I guess I'll call again and try to tell them the same thing. The rotation function works on my watch, therefore it's no different than your case.
WiseWombat said:
Thanks for the update Ste1ling, I guess I'll call again and try to tell them the same thing. The rotation function works on my watch, therefore it's no different than your case.
Click to expand...
Click to collapse
Try telling them it was a gift maybe.
Putting the bezel back on
newkydawg said:
I bumped mine real hard a few months ago and the ring fell off along with 2 of the 3 ball bearings (?) and a round plastic piece that's almost the size of the ring. I placed the plastic piece on the face and then snapped the bezel ring on. It has stayed on since and works fine but I do not have the "click" feel when I twist the ring. I'm assuming the bearings had something do do with that.
Click to expand...
Click to collapse
Can you describe how you got the bezel back on? Mine came off, I've replaced the springs and bearings, but can't get the bezel to snap back on. :crying:
I have had the same problem with the inner part of the bezel. Having bought it less than 7 months ago from Samsung themselves I was very disappointed when they told me they can't repair it after having it for 3 weeks. It still works somewhat but I'm struggling to find a replacement piece.
Related
Last night, when my friend play with my sw2, he told me that the power button's hard to press, i think it's normal since the power button is a bit loose from the start
but in this morning, when i have a look at sw2, OMG, the screen is kind of peeled off at the right side, you guys please have a look at this, i have nothing to say about this **** anymore!
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Don't worry, mine had it too.
A pinch of glue and it won't move.
The same problem posted. Luckly it did not happen on my SW2 yet.
Smartwatch 2 problems
Minor issue. It has been discussed.
In fact, I ride a motorcycle every day, and worried that mine would do that and fall out. I kept pushing on it occasionally to check it. Finally, after 6 weeks, I got it loose a couple of days ago. A bit of glue, and I suspect it is better than new. And it won't fall out if the USB cover is in place.
i wouldn't call a watch coming apart within months or even days a minor issue
it's been reported many times already, so yes, i would call this bad build quality
the screen isn't coming off, it's the entire plastic inside with screen and electronics that's coming loose from the alu frame
yes, you can fix it with some glue, but this really shouldn't happen
I have to agree with JarISX. Sony is reputable large corporation and should be on top of everything they release. It maybe a quick fix but if anybody knows this issue prior to purchase, he/she would not purchase it at all. They should have had a better quality control on their devices.
Instead of some weak glue, they should have gone with couple of screws.
It did not happen to me yet but now I expect it to.
Sent from my HTC One SV using xda app-developers app
thearif said:
I have to agree with JarISX. Sony is reputable large corporation and should be on top of everything they release. It maybe a quick fix but if anybody knows this issue prior to purchase, he/she would not purchase it at all. They should have had a better quality control on their devices.
Instead of some weak glue, they should have gone with couple of screws.
It did not happen to me yet but now I expect it to.
Click to expand...
Click to collapse
Probably right.
I look at it as minor, because I knew about it before I got the watch, and I went ahead and got it anyway. The previous discussions and photos made it obvious what was going on. I was looking forward to seeing more of the 'innards', but was disappointed to see that the watch module is very well sealed (outside of the USB jack).
I believe glue there is fine. After all, screw holes would be more points for water to get in. But they used the wrong glue. It was bonded to the frame and almost impossible to remove. But it did not bond to the plastic watch module at all.
what glue do you guys suggest using?
I used superglue... worked so far but you can see a little bit of it on the bottom now - superglue is very fluid
Gesendet von meinem GT-N7100 mit Tapatalk
If that happens to my watch I will return it.
The watch is supposed to be IP57 certificated. A drop of superglue won't do the trick in that regard.
Paschinski said:
The watch is supposed to be IP57 certificated. A drop of superglue won't do the trick in that regard.
Click to expand...
Click to collapse
The glue goes all around the watch body which itself is completely sealed, so it impairs in no way the IP57 certification.
It might not be the glass fixture issue. You may try to push the module upward from the bottom of the case. Then you can see magically that the whole module can slide out from the top. You determine by yourself if this is a minor issue of major issue.
my power button was a bit loose at first, but after a few pushes i guess it settled in place and now its perfect. My screen is def not popping out from one side. I would return it to Sony ASAP
I notice this same effect with my SW2 today. The screen had lifted up from.the other side too and button didnt work - it was jammed. I had to push the screen back to get the button to work. Now the button feels odd... The watch is 3months old. I think I send it to Sony - minor issue or not, but not my problem to fix it - not even then when it is only a drop of glue.
it's not the screen, it's the entire plastic unit coming loose from the aluminium frame, happened to me as well, glued it back together with super glue, didn't feel like going though the hassle of convincing support i didn't do anything weird with it not did i want to wait for weeks (or longer) for it to be repaired
I chose to send it
JarlSX said:
it's not the screen, it's the entire plastic unit coming loose from the aluminium frame, happened to me as well, glued it back together with super glue, didn't feel like going though the hassle of convincing support i didn't do anything weird with it not did i want to wait for weeks (or longer) for it to be repaired
Click to expand...
Click to collapse
I got the same problem after 1 month of normal using, sent it to Sony SEMC Repair (France). I thought I was gonna wait for weeks but in 3 days I got another one ! The only problem is that they send you a device that has been sent to after sales service before so mine is a but special now (screen is not perfectly parallel to the edge of the watch, kinda weird, let's see if it's problematic)
If you live in Europe, don't hesitate to send it to sony because in the first 6months of using, problems are supposed to be builder's fault.
Quarante-deux said:
Th only problem is that they send you a device that has been sent to after sales service before so mine is a but special now...
Click to expand...
Click to collapse
I didnt understand the end of the message... but anyway... do you mean that they send an used unit back to you? And you dont get a new one for a replace or your own watch back?
If I send mine to Sony, I definitely want my own back: i have put a screen protector on it and needed to shorter the metal band (=cost money). Also, the battery isnt changeable so I wont accept any used one because you dont know how good the battery still is or how bad it is treated , if you know what I mean...
Sent from my N8000.
i'd also want mine back, or a new one
and certainly not with a screen that's not correctly aligned
i don't know where you get the info about the 6 months guarantee in Europe, here in the Netherlands it's at least 1 year
Wrong Thread.
LOL, my very first SW2, the one from the 1st post, has died, after around 3 months working time, no power, no screen, no whatsoever... Damn suck!
After that, i went to Pebble, but i can't bear the "screen quality" of its, so i went back to SW2, this time it's a silver one, hope it live long enough until the Android Wear device arrive
My screen just cracked on my Z3. No drops, no twisting. Just in my front pocket.
It's just a single crack going diagonally from side to side, no marks on case or chips in the glass.
I've requested a return to Sony. Although the phone is insured, I want to make an Issue with Sony as I think this is a manufacturers fault and shouldn't have to be paid by my insurance company.
I did try and search this topic and will fill in the survey later when I can access google drive. but...
I would like to know if people have had cracked screens repaired or refused.
If there are a majority of cracks repaired under warranty it would stand me in good stead as "proof" there is a fault. If the phone was not repaired, at least we know we may as well save the hassle and just self repair.
so simple question...
If you have a had a cracked screen, did it get repaired under warranty?
mega_bite said:
My screen just cracked on my Z3. No drops, no twisting. Just in my front pocket.
It's just a single crack going diagonally from side to side, no marks on case or chips in the glass.
I've requested a return to Sony. Although the phone is insured, I want to make an Issue with Sony as I think this is a manufacturers fault and shouldn't have to be paid by my insurance company.
I did try and search this topic and will fill in the survey later when I can access google drive. but...
I would like to know if people have had cracked screens repaired or refused.
If there are a majority of cracks repaired under warranty it would stand me in good stead as "proof" there is a fault. If the phone was not repaired, at least we know we may as well save the hassle and just self repair.
so simple question...
If you have a had a cracked screen, did it get repaired under warranty?
Click to expand...
Click to collapse
Don't think you'll get many replies, certainly not enough thousand replies to justify this as a "fault". These things aren't normal and 99% of the time are drops.
I dropped mine from shoulder height, no case, onto wooden floor, no damage.
I have a crack...no drop, no nothing. I'll post pic once I get access to a camera. Hoping to get it warranty
Hi. My classmate has the same problem, but with the back glass of z3. She has z3 for just one week! No drop, or anything. She normally keeps her z3 in handbag. Today she pulled out her mobile and we saw this:
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It's realy embarrassing, 7 days after getting phone. My N4 dropped thousant times, and nothing happened - it has glass at a back too.
Mayex said:
Hi. My classmate has the same problem, but with the back glass of z3. She has z3 for just one week! No drop, or anything. She normally keeps her z3 in handbag. Today she pulled out her mobile and we saw this:
It's realy embarrassing, 7 days after getting phone. My N4 dropped thousant times, and nothing happened - it has glass at a back too.
Click to expand...
Click to collapse
If you look at the bottom you can see the impact point. Like a ball-point hammer impact.
jonshipman said:
If you look at the bottom you can see the impact point. Like a ball-point hammer impact.
Click to expand...
Click to collapse
It couldn't be pen or something like this. She hadn't anything in her bag except books and soft pen-box. Does anyone know if Sony repairs damages like this for warranty?
Brendo said:
I have a crack...no drop, no nothing. I'll post pic once I get access to a camera. Hoping to get it warranty
Click to expand...
Click to collapse
Here is the crack on mine. (all other marks are just bits of dust)
There is a survey thread here:
http://forum.xda-developers.com/z3-compact/general/sony-xperia-z3-z3-compact-glass-survey-t2900149
Brendo said:
Here is the crack on mine. (all other marks are just bits of dust)
Click to expand...
Click to collapse
In the 2nd photo it appears that the metal frame is sticking out. There's even a gap in between the frame and the glass... could it be that the crack was caused by an external physical damage?
rotsloeh said:
In the 2nd photo it appears that the metal frame is sticking out. There's even a gap in between the frame and the glass... could it be that the crack was caused by an external physical damage?
Click to expand...
Click to collapse
I see. It's a lighting thing as it does not look like that on the device itself (needed angle to show the crack). The back itself has a tiny gap at that corner and the diagonally opposite corner between the side and the back plate itself (and subsequently hardly any gap on the other two corners). Something that always annoyed me about the new corner pieces is that when you run your finger around the outside, it's noticeable that they don't sit as flush as the straight sides
Just to answer my own question, my phone was sent away Friday, I messaged them today and it *appears* (so far) it's a free repair and just waiting on parts, I should have it back next week.
So kudos to the service centre.
Now lets look at an armoured case then.....
I find this self crack thing hard to believe. I've owned a z1, z2 and z3 and this has never happened to me.
If it is true would xperia care not take care of it? If its a self crack it should come out clean in an inspection right?
Edit: oh thats great to hear [emoji3]
sfex3best said:
I find this self crack thing hard to believe. I've owned a z1, z2 and z3 and this has never happened to me.
If it is true would xperia care not take care of it? If its a self crack it should come out clean in an inspection right?
Edit: oh thats great to hear [emoji3]
Click to expand...
Click to collapse
My phone is insured. My phone would be replaced quicker by reporting it lost than sending it back to sony. The worst case for me is a £30 excess but a quicker turn around. I have no problem admiting ive broke phones, water damage or had them lost or stolen.
Sony have repaired it FOC (missing parts..... so going to take a few weeks), I dont need to convince anyone of what happened. Belive me or not, it makes no difference. Genuine. It broke in my pocket on the way to work. I'm not having a pop at you. Im just as incredulious that a phone could break in my pocket. But it did.
Anyway, after 10 days got an email from sony, out of stock on parts... have they had to replCe so many they have run out? Or just run minimal stock.... anyway... watch this space.
Final Update.
I got a Phone back. Different emei number so I guess they got bored and sent a new one. at 3 weeks, I hope it's that last time I have to send anything back
HELLO EVERYONE
Since the summer is comming, some of you (like me) would like to shoot under water.
I guess I found my case for a beach.
AMAZON
MOBILEZAP
VIDEO on youtube
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Nice case. $100USD, ridiculous.
augie7107 said:
Nice case. $100USD, ridiculous.
Click to expand...
Click to collapse
100 is too much. But about 50 in amazon, and it gets better. My phone is in warranty process now, so i`ll wait till next week and order one. When I do, I`ll post some review.
augie7107 said:
Nice case. $100USD, ridiculous.
Click to expand...
Click to collapse
Just wait for one of those 50% off accessories coupons from HTC and get it for $40 on their website.
m4jkee said:
100 is too much. But about 50 in amazon, and it gets better. My phone is in warranty process now, so i`ll wait till next week and order one. When I do, I`ll post some review.
Click to expand...
Click to collapse
Let me know how it is with a glass screen protector.
I love having waterproof cases so I couldn't help myself and thank god for HTC Champions. Was able to snag one up for 67.83 with 3-8 day shipping from their discount store we'll see how it performs right now I've been using my 6 Plus due to having a lifeproof on it now.
EDIT: Saw it on B&H Photo for $69.99 http://www.bhphotovideo.com/c/product/1130870-REG/htc_99h_20088_00_active_case_for_htc.html
Tried a waterproof case. But it can't do the normal use underwater.
I ordered one. I'll review it once it arrives next week (B&H has it for $70).
yyy999deba said:
Tried a waterproof case. But it can't do the normal use underwater.
Click to expand...
Click to collapse
What do you mean? Of course you can't use a touch screen under water; that's the nature of the beast. Or do you mean that this HTC case isn't actually water resistant?
Just got mine. Fits fine with the .33 mm glass protector.
My one qualm is that you have to get used to pressing the buttons. Maybe it's the screen protector offsetting them, but the case clicks if you push the buttons wrong, possibly allowing air/water in.
PcFish said:
Just got mine. Fits fine with the .33 mm glass protector.
My one qualm is that you have to get used to pressing the buttons. Maybe it's the screen protector offsetting them, but the case clicks if you push the buttons wrong, possibly allowing air/water in.
Click to expand...
Click to collapse
That is probably due to your thick glass screen protector. Here's a video that explains why (it's on an iPhone 6 Plus, but the principal applies):
Also, (with me being paranoid with things like that,) because you've attempted to snap your case shut with such a thick screen protector installed, it would cause me (personally) to now distrust the water resisting ability of the cases seals, since you've now stretched the locking mechanisms.
I know .It can't do the normal use under the water. but even not under the water.
yyy999deba said:
I know .It can't do the normal use under the water. but even not under the water.
Click to expand...
Click to collapse
Are you saying that the case reduces functionality in general?
Yes, So do you have one workable for me?
Wow. $100 for a case, it's too expensive for me:crying:
It came today. Passed the initial soak test with no issue. Put my phone in, noticed that the buttons weren't responsive.
As it turns out, I didn't have the case snapped together properly. And the top will not stay snapped properly, and if you press on the back, the side with the volume buttons undoes its proper seal.
HTCs box says to contact the retailer, so I've reached out to B&H. Hopefully it was a manufacturing defect and not that my M9 is fatter than others'.
I got mine late last week, and while it is plenty waterproof, the ports for the usb charger are much too small for anything but the pen cable. As i use a car dock almost daily that has a special connector, that isn't going to work, so I'm gonna return it.
OGhoul said:
It came today. Passed the initial soak test with no issue. Put my phone in, noticed that the buttons weren't responsive.
As it turns out, I didn't have the case snapped together properly. And the top will not stay snapped properly, and if you press on the back, the side with the volume buttons undoes its proper seal.
HTCs box says to contact the retailer, so I've reached out to B&H. Hopefully it was a manufacturing defect and not that my M9 is fatter than others'.
Click to expand...
Click to collapse
Yeah, exactly the same issue as mine. Takes a bit of pressure to snap the buttons into place, and the top doesn't stay shut.
PcFish said:
Yeah, exactly the same issue as mine. Takes a bit of pressure to snap the buttons into place, and the top doesn't stay shut.
Click to expand...
Click to collapse
My replacement from B&H should be here tomorrow. The first thing I'm going to do is try to make sure that it snaps shut properly. If not, I'm not risking my phone in it, and HTC will have made me sad.
Expensive
sever-barre said:
Expensive
Click to expand...
Click to collapse
Not really.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
I received my replacement from B&H.
This one seals fairly better than the first, however still not as completely as the instruction booklet would have me believe. It passed the water test fine. I even dropped it from chest height into a cooler full of ice water and pop to impress my coworkers, and it was fine. The issue where you could squeeze it and it'd pop open is reduced on this case, but not completely gone; there's one spot that i can squeeze and the seal will appear to break.
So as of this time, my mini-review is as follows:
Better integrated screen protector than LifeProof can muster.
Better sound than LifeProof (though this is also probably due to the speakers).
Call volume in the ear piece is diminished (as to be expected), so don't expect to be able to take a call in a busy place.
Great hand feel, slim.
Not quite trustworthy (IMO) yet. I'd be fine with it to protect walking to the car, or riding a water ride at an amusement park. I don't know that I'd take it for a swim yet.
I've reached out to HTC on Facebook and Twitter and haven't received a reply yet.
Sensitivity of the screen in the water
Who can tell if the screen is easy to control?
hello i just have 2 months with my samsung s6, its the unlocked international version!! and the screen suddenly started peeling off, like if it had a screen protector and suddenly loosed its glue! here are some photos, does anyone had this same problem? thanks
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Stupid question here but did you remove the protective film it ships with after you opened the box?
jlugo98 said:
hello i just have 2 months with my samsung s6, its the unlocked international version!! and the screen suddenly started peeling off, like if it had a screen protector and suddenly loosed its glue! here are some photos, does anyone had this same problem? thanks
Click to expand...
Click to collapse
here are the 2 pictures!!
http://i716.photobucket.com/albums/ww170/jlugo98/jlugo98131/20150821_135059_zpsedjhoczs.jpg
http://i716.photobucket.com/albums/ww170/jlugo98/jlugo98131/20150821_135044_zpshipzfatf.jpg
yes buddy!
BCSC said:
Stupid question here but did you remove the protective film it ships with after you opened the box?
Click to expand...
Click to collapse
yes buddy!! check the 2 photos i just added!
jlugo98 said:
yes buddy!! check the 2 photos i just added!
Click to expand...
Click to collapse
Please dont take that as me being a ****, I just wanted to be certain. My brother in law was complaining about the poor quality of photos on his Note camera for a year until I noticed he didn't peel back the plastic. Nothing personal, but Ive seen it before.
That looks to me to be the same problem Samsung had with their 'Touch of Color' line of TV's. Somehow the color and glass failed to bond correctly and you would see a peel effect between the bezels on the TV. You certainly have a defect there and if possible should have it replaced. If your problem is the same as the TOC tv's then eventually when that peeling progresses there will be nothing bonding your glass to the frame.
It may have caused by subjecting a black phone to heat like on a car dashboard on a sunny day.
Sent from my SM-N910U using Tapatalk
I have the same problem on my white S6. I am going to see if AT&T will warranty it.
Take to the warranty.
Please share your experience if you took it to the service center.
Similar Problem
Hello All,
I know this is a late response to your previous threads but I'm just experiencing the same problem and wanted to know what ultimately happened when the phone was taken back to the provider? Was it fixed, was it replaced under warranty?
Mine too. Looks exactly the same
Same problem. Just started looking around to see if others were experiencing the same issue.
same here. only for is left down corner.
Dame here on two whithe S6. First I thought it was by heat but this happened to me after my phone fell and hit the upper left corner on floor. It was using protective case but there were damage on aluminum frame and the white plastic of screen glass started peeling off.
Same issue with an S6 I've owned for a couple years. Screen is peeling under the glass on the top left of the device as seen in other photos. AT&T will not help because the device is out of warranty, and when I asked Samsung to cover this defect in materials/craftmanship :
Samsung has temporarily suspended out of warranty repairs due to current business conditions.
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had something similar in my s7, probably by dropping it, or overheating issues,, however,, i had something with my usb port and went to samsung care center to fix it,,... they fixed the phone, and replaced the lcd and glass and mentioned ( color peeling issue ), and they fixed everything on the warranty, so don't worry, they even fixed it in less than a day, .. hope that helped out
For those who have this problem : your phone has been missed in front of the sun or a powerful light.
THis is an UV glue.
>> W.A.R.R.A.N.T.Y
Jojo80 said:
Mine too. Looks exactly the same
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I know this is a late response to your previous threads but I'm also just experiencing the same problem and wanted to know what ultimately happened when the phone was taken back to the provider? Was it fixed, was it replaced under warranty?
baijuvn said:
I know this is a late response to your previous threads but I'm also just experiencing the same problem and wanted to know what ultimately happened when the phone was taken back to the provider? Was it fixed, was it replaced under warranty?
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some people have got it warrantied it also happens on the note 5 horribly some have had to try many times before warranty it is a defect by manufacturer
same issue peeling of from the inside on the upper left corner.
Does anyone have a slight gap between the glass the the frame of the phone?
Slight gap at the back (volume button side) where i can fit a piece of paper while the other side is sealed tight.
Holy crap! I have it too!
Just fit a sheet of paper in it. The other side is sealed though.
It might be normal then. I just want to be sure thats not gonna affect the water resistance, but i took this in the shower on day 1 already with no issues.
Johno_Jan said:
Holy crap! I have it too!
Just fit a sheet of paper in it. The other side is sealed though.
It might be normal then. I just want to be sure thats not gonna affect the water resistance, but i took this in the shower on day 1 already with no issues.
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Ahahah, that's good to know!
I have the same. My first unit I had a misaligned screen but no gaps. Yesterday got two replacements with both pretty big gaps. You can see some internal parts where the power button and volume rockers are.
Now getting my 3rd replacement.
same here. probably defective mounting in the production plant
Sent from my SM-G930F using Tapatalk
same here! do you think we should get a replacement or just continue using it, and exchange 2 or 3 months down the road with a newer batch?
berrytarts said:
same here! do you think we should get a replacement or just continue using it, and exchange 2 or 3 months down the road with a newer batch?
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Exchange after 2/3 months. Is it even possible? Carrier? or Unlocked? Which retailer?
---------- Post added at 05:57 AM ---------- Previous post was at 05:49 AM ----------
Kapitein187 said:
I have the same. My first unit I had a misaligned screen but no gaps. Yesterday got two replacements with both pretty big gaps. You can see some internal parts where the power button and volume rockers are.
Now getting my 3rd replacement.
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Wow! you guys are lucky man. You guys can get a replacement (for silly issue) until you get a perfect piece. In my place the dealer will be like 'Is this guy crazy?' and finally will give you a replacement after lots of arguments with a frustrated face. How do you deal with circumstances like when going with a 'Display color uniformity' issue?
can anyone send pic pls......
Sheryl John said:
Exchange after 2/3 months. Is it even possible? Carrier? or Unlocked? Which retailer?
---------- Post added at 05:57 AM ---------- Previous post was at 05:49 AM ----------
Wow! you guys are lucky man. You guys can get a replacement (for silly issue) until you get a perfect piece. In my place the dealer will be like 'Is this guy crazy?' and finally will give you a replacement after lots of arguments with a frustrated face. How do you deal with circumstances like when going with a 'Display color uniformity' issue?
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not sure.. I just need confirmation that this gap doesnt cause any issues with water contact..... that's all haha. If it does, then there's no reason for them to reject my request for an exchange. But in my country I think they exchange with refurbished units. so. I might not do it if there isn't any issues with water resistance.
my device is unlocked and bought without carrier. in singapore all devices are unlocked
berrytarts said:
not sure.. I just need confirmation that this gap doesnt cause any issues with water contact..... that's all haha. If it does, then there's no reason for them to reject my request for an exchange. But in my country I think they exchange with refurbished units. so. I might not do it if there isn't any issues with water resistance.
my device is unlocked and bought without carrier. in singapore all devices are unlocked
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After watching the teardown video, it looks like the source of the sealing is the glue that affixes the glass. I don't think the bezel contributes much to the waterproofing. I could be wrong, though.
omg I noticed that too!
Also, i can feel the metal bit sticking out a bit more on the volume side
Pics? I use a silicon cover so I can't see it.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
same here, my device is month 03.
Someone posted these(quite interesting) on Samsung's facebook:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The first image seems to be similar to my phone. I don't understand the second image tho.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
turtuv said:
The first image seems to be similar to my phone. I don't understand the second image tho.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
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Looks like the difference between the left side and the right side of the phone. Notice the left side doesn't have the gap
He claims that the white version has a back glass askewed and this is a top and bottom part of one side.
vhc: Nope, that was a problem of the black one.
My phone is looking normal to me.
Sended from my Samsung Galaxy S7 Edge Gold Platinum
c3cilka said:
He claims that the white version has a back glass askewed and this is a top and bottom part of one side.
vhc: Nope, that was a problem of the black one.
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oh apologies