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Hello, I am hoping someone can help me because I'm about to test out my 2 year square trade spill and drop (SMASH) warranty if not.
I've had my infinity for about a week and a half without ever having any issues. I rooted it about a week ago, which was impressively simple.
Today, after being pestered every 10 minutes about this BS update even after postponing it for 1 day multiple times I finally gave in and hit update. My prime reset, went to the animated android screen with the spinning icon in his belly. The progress bar finished and then the screen went black.
I walked away for a couple of minutes and came back it was still off. Now every time I try to turn it on I get no response. If I hold power approximately 10 seconds it vibrates, but still absolutely no screen response. I tried holding volume down and power, same thing. I've tried any combination of volume buttons with power, still just a vibrate after 10 seconds and nothing. WTF!?!?
I HATE THESE F#CKING UNNECESSARY UPDATES!
Asus, I'm very disappointed in you right now!
Sent from my Galaxy Nexus using Tapatalk 2
Have you tried plugging it in to the wall charger and letting it sit for a few hours before trying again?
I tried starting it plugged in earlier with no response, but I just replugged it in and I'm going to wait a bit before touching it. It was about 90% charged when I started the update.
The Amber charge light is on. If my memory serves right it changes green when fully charged, so I'll try again when the light changes.
Thanks for reply.
Sent from my Galaxy Nexus using Tapatalk 2
I had that issue with my prime. Something a little different though. I was using my camcorder one day taking video of my son. Got a freeze up, had to reboot. After that, I was able to hit power or hold it I should say for 10 seconds and it would vibrate but the screen never came back on.
I ended up RMA'ing it, only to find that the motherboard failed on it and had to be replaced.
I suspect your board is bad as well. Sorry dude, I know how it feels... asus quality control sux on their lineup. Always has, and probably always will.
Get a needle, put it in the hole on top of the mini HDMI port.
After putting the needle in and then trying to start it up it vibrates within 2 seconds of holding power, which seemed more normal to me. However the screen never turned on, just black screen and then if I try again it vibrates apprx 10 seconds after hold. I have tried again, same results. Battery is fully charged...
Thanks for the help guys, but I'm thinking it's toast, and I'm very disappointed. The thing is i normally never ota, and wouldn't if it had just postponed 24 hours at a time like it had given as an option. I was waiting on aokp to drop before I unlocked and rom'd it out.
I'm probably just going to return it to Amazon... I was going to have it replaced, but I'm now reconsidering waiting on something better to drop. QC seems to be an issue with Asus lately, and since I sold my laptop to pay for my infinity this is becoming a major inconvenience that I'm not trying to deal with again. I was reading on here somewhere a guy had gone through 5 or 6 of them.
I've been building computers for friends and family for more than a decade now and I've always bought Asus mobo's, and never had issues or complaints about them. I think I'll be reconsidering that loyalty next time I have a build.
Sent from my Galaxy Nexus using Tapatalk 2
My prime did that... The tablet vibrates but no screen... Tried even connecting the computer and it saw the tablet. Had to RMA it to get it fixed... then a month later the tablet wouldnt charge.. RMAed again to fix... If I were you return it for a new one or go for a different brand.
Just bricked mine too. OTA failed with dying android, then reboot only to first Asus screen. I can get into recovery but factory reset completed and same thing, only first Asus screen. I think I might be able to flash .26 from the Asus site since I'm still locked but internet is so show it will take 7 hours to download the file.
Edit: update zip in recovery worked. I think it is time to unlock since it is obvious Asus can't get there stuff straight.
I had the same problem with my first Infinity. I called the Asus support, but the guy had absolutely no idea and told me to RMA it.
I returned it to Amazon and got a new one.
fearsparks said:
After putting the needle in and then trying to start it up it vibrates within 2 seconds of holding power, which seemed more normal to me. However the screen never turned on, just black screen and then if I try again it vibrates apprx 10 seconds after hold. I have tried again, same results. Battery is fully charged...
Thanks for the help guys, but I'm thinking it's toast, and I'm very disappointed. The thing is i normally never ota, and wouldn't if it had just postponed 24 hours at a time like it had given as an option. I was waiting on aokp to drop before I unlocked and rom'd it out.
I'm probably just going to return it to Amazon... I was going to have it replaced, but I'm now reconsidering waiting on something better to drop. QC seems to be an issue with Asus lately, and since I sold my laptop to pay for my infinity this is becoming a major inconvenience that I'm not trying to deal with again. I was reading on here somewhere a guy had gone through 5 or 6 of them.
I've been building computers for friends and family for more than a decade now and I've always bought Asus mobo's, and never had issues or complaints about them. I think I'll be reconsidering that loyalty next time I have a build.
Sent from my Galaxy Nexus using Tapatalk 2
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Same story here. Last time it worked was the animation screen during the ota update last night. Get the vibration sensor as expected after holding power button or resetting with paper clip, but nothing on the screen, ever.
Got the RMA and shipping it in the morning. I bought it from newegg the week released so need to do warranty.
Time to wakeup the abandoned but reliable Viewsuckonic Gtab
Hi All,
I'm hoping somebody can help me here. I have an N8010 which is stuck on a constant reboot cycle.
It displays the "Samsung Galaxy Note 10.1" Logo and then blanks the screen. After a couple of seconds, then it redisplays the same logo.
It first did this on Thursday after being in use for about 30 Mins. The Tablet just hung and rebooted. It got stuck in this loop until somehow I managed to turn it off. After about an hour, it started up and worked OK, but I didn't try prolonged use.
This morning, it did the same thing, hung (Editing contacts) and rebooted. This time it started back up, but almost immediately id hung again and now it's stuck in the Reboot/Logo loop. I cannot even turn it off - It's just displaying the Logo.
I can press and hold Power/Vol Down to invoke Odin. Selecting Restart Phone just returns me to the loop.
Earlier I could press and hold Power /Vol up to invoke the Reboot/Reset screen and I have done a factory reset.
Oddly - Now I can no longer use the Power/Vol up combination to get to the reboot/reset screen, but I have managed to use it to turn of the tablet.
Occasionally there are a number of corrupted pixels flashing on the screen.
I am assuming that there is some sort of dry joint/bad connection that is warming up and causing these issues.
This Note has not been flashed with any software at all - It's stock.
Anyone seen anything like this before or should I just return it
Thanks in Advance
Steve
Return it, don't try to flash anything to it.
Sent from my GT-N8010 using Tapatalk HD
If it is under warranty and you are on your stock market rom then give it to a service center
samir_a said:
If it is under warranty and you are on your stock market rom then give it to a service center
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Click to collapse
Did you try to root it or flash another rom? If not just send it to service.
gpgalanis said:
Did you try to root it or flash another rom? If not just send it to service.
Click to expand...
Click to collapse
Thanks guys - No didn't try to root or flash at all. I'm waiting for the JB update to see if I need to.
It's working perfectly right now, While it was rebooting endlessly, I managed to get the battery display to appear - It seemed to be completely discharged. (85% a few minutes before) . So I connected it to the charger.
After 35 mins, the charge was showing 92% and it booted and has been running happily ever since.
Exactly what it did on Thursday - showed empty and then charged after about 30 mins.
I think I'll take it back and see if they'll swap it for one with the 3G. Hope that they don't have to send it away, it's gonna be my Christmas present
Steve
Good luck! Since you didn't flash a custom rom or anything, there's no reason you should have to deal with that stress.. Just return it and demand an exchange or something. If you got it at a store, they'd probably be happy to exchange it. If you got it online, it'd be a little harder and more delayed, but still doable! Good luck again!
Unfortunately there are lemons in all manufactured goods, looks like you got 1... I hope it doesnt sour your attitude towards a really good product, as long as it works....
ultramag69 said:
Unfortunately there are lemons in all manufactured goods, looks like you got 1... I hope it doesnt sour your attitude towards a really good product, as long as it works....
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I thought that I should let you guys know the outcome.
I was not soured at all, I took it back to the store, and was told that they would have to return it
So while I was there I bought a N8000
Jelly Beaned it, rooted etc This thing rocks
Hi,I have the oh so freakishly dreaded rca voyager 11 7" tablet from Walmart.
8gig,lollipop 5.0 ,with 4 core processors, model RCT6773W22 B.
I was trying to root my new tablet using kingoroot.All was going fine or so I thought.at first reboot my tablet was OK but then it got stuck where it was.
So,after a few minutes it kinda flickered a bit,rebooted again but didn't come back on. ...oh here we go I thought!!! I pushed the power button and a screen just flashed and flickered but would not boot.it is stuck at the picture of a battery with an orangish colored lightning bolt (like when battery dies and you plug the charger in.) That logo only stays up for a minute or two the screen goes dark as if it's caught in a boot loop from hell.I have read countless articles,been to umpteen million sites,watched view. Just a big zilcho!!! I'm out of ideas spent gobs taking it to repair shops,3 new usb chargers,3new USB cords..and countless useless tips from friends....you guessed it....zilcho!!! Again!
Any help I can get is truely welcomed and appreciated!!
Thanks in advance!
Robbie_A and his flashing, non responsive tablet.
P.s. Am unable to hard reset tablet or access recovery options or recovery section of tablet. Also must mention I was using windows 7 pro on my laptop to do the root.
Hi Robbie_A
Thank you for using XDA Assist
As we do not have an specific forum dedicated for your device yet, our experts at the below forum should be able to help you. Please be welcome to post over in there.
Android Q&A, Help & Troubleshooting
Nice regards and good luck.
.
Robbie_A said:
Hi,I have the oh so freakishly dreaded rca voyager 11 7" tablet from Walmart.
8gig,lollipop 5.0 ,with 4 core processors, model RCT6773W22 B.
I was trying to root my new tablet using kingoroot.All was going fine or so I thought.at first reboot my tablet was OK but then it got stuck where it was.
So,after a few minutes it kinda flickered a bit,rebooted again but didn't come back on. ...oh here we go I thought!!! I pushed the power button and a screen just flashed and flickered but would not boot.it is stuck at the picture of a battery with an orangish colored lightning bolt (like when battery dies and you plug the charger in.) That logo only stays up for a minute or two the screen goes dark as if it's caught in a boot loop from hell.I have read countless articles,been to umpteen million sites,watched view. Just a big zilcho!!! I'm out of ideas spent gobs taking it to repair shops,3 new usb chargers,3new USB cords..and countless useless tips from friends....you guessed it....zilcho!!! Again!
Any help I can get is truely welcomed and appreciated!!
Thanks in advance!
Robbie_A and his flashing, non responsive tablet.
P.s. Am unable to hard reset tablet or access recovery options or recovery section of tablet. Also must mention I was using windows 7 pro on my laptop to do the root.
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Click to collapse
I posted this on the tmobile site but can't seem to get an answer. I have no idea what to do.
So I've had my phone on for at least 7 days. A notification from Samsung's plus app told me to reboot it because blah blah it helps or something.
So I turned it off.
Now it wont turn back on. Tired holding power plus volume down. Tried booting into recovery. Don't have a Windows PC irght now to plug into and try things , but will install windows on a mac via bootcamp.
When I plug it into any charger. Nothing.
When I set it atop a wireless charger. The wireless charger detects it, meaning it lights up. But the phone itself doesn't give any LED notification.
Phone gets warm while on wireless charging pad also. So it may be charging.
What is going on? Any advice?
Plug it into a charger, hold the vol down and power button for like 30 seconds then the screen should turn on saying its charging, then just power it it on.
Nothing. It gets warm when charging. But nothing.
Am I pressing it wrong maybe?
Strange that usually worked for me when i couldn't turn on my phone normally, can you get into download mode? Vol up + home + power.
Well this sucks i can't turn my phone on now, the battery was depleting somewhat rapidly so i rebooted the phone, once it got to the unlock screen it froze. Now no matter what i try i can't get it to turn on.
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
peachpuff said:
Today it managed to start charging, but when I turn it on when it's charging the screen freezes into a garbled mess, without charging it manages to boot.
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Same charging from PC?
Tried a different cable?
I have a Lumia 535 that messes up touch if I use my Sammy charger, same if I use my Raspberry Pi charger on my Windows tablet, the touch screen goes mental
Try a different charger / USB lead
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
peachpuff said:
I used various cables/chargers so that wasn't it. I went to a Samsung repair center and they suggested that... I have too many apps installed and that's causing the issue? Oooooook, granted this was just a rep and not someone doing the actual repairs.
Again my battery was low and I decided to reboot it and I can't start it again, very strange. If I get it working again it seems easy to duplicate if I goto Samsung again.
Called my credit card company and they have extended warranty on all purchases so i'm safe, the samsung store suggested to bring it in if happens again and they'll extend my warranty 3 months too.
Click to expand...
Click to collapse
Too many apps installed... how do these guys get the job in the first place, even as a rep?
It does sound hardware related, I'd probably use your 3 months ext warranty before it expires and the S7 finally commits suicide
Don't think knowledge is a requirement for these types of jobs, phone died again after a reboot and I can't start it anymore, going to the repair center after work.
It would seem not
Hopefully you get someone with at least some knowledge to help this time, likely you'll be needing a new motherboard / phone, unless it's something a bit less drastic like a dodge USB port
I thought it would be the usb port too but i tried using my wireless charger and the light on the charger was on meaning it was charging but it still wouldn't power up, i had it plugged in the whole day today and its completely dead.
Anyway it seems samsung warranty goes by build date + 1 year + 3 months leeway, unless you give them a receipt and then its just one year, so mine was built in feb 2016 so it has warranty till the end of may without a receipt.
Ah well, I suppose at least you get a new phone / board out of it, even thought it's a PITA RMAing your phone
Mine was manufactured 2016.08.16, just two weeks before I got it, so I guess that means November this year without a receipt, but pretty sure I still have the receipt anyway
They replaced the board and all is well now, first time any of my phones failed like this, and it had to be the pricey one.
They did it there and then for you? Was expecting a few days at least, nice job
Yea I've not had any failed phones to date either, hopefully not this one either
I dropped it off at 4 yesterday and it was ready by 7, i was a bit surprised by the speed too, seems they got all the parts in stock.
Can't complain about that service, makes you wonder if they have them in stock and can replace them in such a short time for a reason though... hope it's not a common fault
Saturday evening, while I was going to sleep, I saw my screen wake up (across the room) I kind of looked at it to see if someone was calling and saw the boot logo, didnt think much of it and went to sleep.
Sunday afternoon I go to use my phone and it is off, I hold the power button and get nothing, try a few more times, still nothing.
This is a 9 month old 100% stock pixel 2 running android 9
I tried a couple of adb tool kits and of course they dont connect, no adb.
The only sign of life is that the computer acknowledges the connection when i connect by usb to the pc, I found that in device manager it shows it as a qualcom dloader, which sounds to me like it is in download mode.
I assume my hands are tied due to it being stock.
To make matters worse, I went through the process of getting a replacement and google shipped it to an old address and say they cant do anything about it, so now i have a $650 charge on my CC and no idea if i will ever see the replacement, googles phone support is a nightmare, six hours on the phone and on hold with them and got nowhere, the last thing they said is that someone from support will contact me by email.
While trying to find a solution on the web I came across a surprising number of people with the same issue.
Any tips about things to try or even how to get google support to fix the replacement being shipped to the wrong address will be appreciated.