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[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?

As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\

Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App

No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.

Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App

Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.

You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge

carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.

As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.

Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?

mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.

It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

[Q] Nexus 5 suddenly shut down and doesn't start again

So i've had my Nexus 5 since Christmas 2013 and it used to work very well.
Today, about half an hour after i took it out of the charger i realized that it had shut itself down, so i tried to start it again without any success. My phone was stable and had an uptime of 1 week before this, so i was very surprised that it was off. It hasn't suddenly shutdown or rebooted like this before.
I tried to turn it on with holding down the volume keys too, but without any success.
My Qi charger beeps like usual when i put it on so the battery is working atleast, what could've possibly have happened? Broken eMMC? Motherboard shortage? i have absolutely no idea. The USB hasn't worked for a while, but i have been using wireless adb and qi charging instead.
It has currently been on the charger for an hour now and still not starting when holding down power+both volume buttons. The phone is totally dead, no google logo from the bootloader or anything.
The only recent thing i did before it shutdown was installing the bitcoin wallet for coinbase app and the bitcoin checker app, but that shouldn't be able to break my phone.
It is rooted and was running 5.0.0 with hybrid kernel and multirom if that helps.
Any ideas?

Call yourself and see if it rings. Could be the flex cable is bad. If it's giving you the charging sound it indicates the phone is on.

theesotericone said:
Call yourself and see if it rings. Could be the flex cable is bad. If it's giving you the charging sound it indicates the phone is on.
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Click to collapse
I have actually changed the flex cable once a few months ago.
I also have a PIN for my simcard on my phone everytime it starts so that wouldn't work to call it, but it should still vibrate when you turn on the phone which it doesn't.

My N5 did same thing while browsing web. It was under warranty, so I sent it for repair and motherboard was replaced.

vesu said:
My N5 did same thing while browsing web. It was under warranty, so I sent it for repair and motherboard was replaced.
Click to expand...
Click to collapse
Can't do that since i bought it in the US and live in sweden.
Costs 100$ more here and it wasn't release here until march so didn't have a choice back then.
A motherboard replacement seems to cost almost as much as the phone itself though.

Funeral Time?

Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.

3ncrypt3d said:
Recently my phone began to seem like it was discharging oddly and I noticed it was shutting of when the battery indicator still read around 20% so I calibrated the battery. I cant think of any reason there would be a direct relation between battery calibration and power sharing but coincidently after doing so evrytime I plugged in my charger (Samsung OEM, nothing generic) the phone initially indicated it recognized the charger with a chime and a halo ring above the home button but almost immediately charging stops and the phone gave a warning about power sharing indicating that the phone must be charged above 20%. To clarify, I've never used the power sharing feature and didn't even know about it till this issue arose. From this time on I could only charge the phone after I shut it down completely, simulated a battery removal and then inserted my charger afterwards while the phone remained off. Each of those times I've initiated those steps while some small amount of charge remained. Most recently the phone discharged completely and I cant get the phone to recognize any type of charger or USB. Lastly I began to noticed that thd phone continually mis recognized it's charger as USB and would indicated that USB had been removed even while the charger was still plugged into the wall and connected to the phone. I mention this because this says to me that there might be something which can be corrected which was corrupted or misconfiguration which could cause the phone to recognize the charger as USB. It might ve too late now that I cant get it to charge by a y conventional means though. So what do you think. Is it time to lay my Note 5 to rest already? I hope not. Unfortunately my warranty is void due to root so there won't be any exchanging. Thank God for insurance though right. If I can avoid the $175 for replacement I would love to though. Thanks in advance for your time anyone.
Click to expand...
Click to collapse
Your only choice is the 175, no way to get out of it....see if battery was removable could just buy a new one to see if its just the battery. I know one of my friend was having issue similar on the note 4 but a brand new battery fixed that.
Now instead of manufacturing warrantee, do tmobile warrantee. It should NOT be 175 for a replacement. You call them tell them the issue because I assume you have jump? Try the phone first...a replacement should come in 2 days. When I replaced my note 4 all I paid was 5 bucks.

Do warranty through t-mobile, they won't check for root

Check that there isn't any trash /pocket lint in the charger port.
Like with a flashlight

I am having the same issue, from everything I have read, a hard reset should fix it. I'm hesitant to do one because of the lack of an SD card. I have my cloud disabled because I don't want it, but I don't want to lose texts and pics I have saved.

I'd be tempted to odin to stock + factory reset.

As said, go thru tmobile. Just call them and tell them what it's doing. If it's a hardware issue I would have no problem doing a warranty exchange and in my previous dealings with tmobile, they don't care about the phone being knox tripped. My first note 5 I got back in November would get warm on longer calls and just shut off, I exchanged it with no questions asked.

Dude you pay 5 bucks on next bill and they'll overnight you a phone if u call now. They don't care honestly about root and your phone will be sorted as needing storage completely replaced anyway. I dropped my rooted Knox tripped phone new years eve. Screen died instantly. Yes they can detect if they were trying , even with screen dead, but they won't. I got my replacement today. Also if worse comes to worse and your worried about being told it's not covered when u mail back , the insurance warranty replacement is 50 or 75, I think 50. At first I thought also that I'm better off making the phone disappear, several friends at tmobile store advised me not to worry.
Edit: after reading again ,honestly I'm not sure which method mine was replaced with lol, I think maybe it did use the insurance. I just remember an option for more money as well, this option i was just asked to be sure no water damage and or signs of physical damage.
Sent from my SM-N920T using Tapatalk

S6 100% unresponsive with irreplaceable photos contained within... need options

Changing the thread around to reflect the current situation, new text at the bottom of the post.
While out to dinner with my family an hour or so ago, my phone suddenly stopped working. I had been checking some emails when the food arrived, so I pressed the power button to shut down the screen and set the phone to the side. About 30 minutes later, I tried to open my phone to continue where I had left off, only I got no response at all from the device. I immediately tried the normal troubleshooting actions (holding power button for 30+ seconds and attempting to go into recovery mode), but still got no response from the phone. I have since tried charging it at home with it's original quick charger, but even after 15 minutes on the charger, there isn't even a red light indicating it is charging. Is there anything that I can try to fix this on my own, or is it likely that I've got some technical fault that only Verizon can deal with?
Thanks.
PS: I'm 100% sure that no liquid came in contact with my phone during dinner. Even if I wasn't so sure, both the phone and case have been bone dry through the entire ordeal.
New situation:
The "techs" at Verizon were less than useless... While there, they tried fewer fixes than I was able to attempt before telling me that the only option they could offer is to replace the phone. The problem, as I've said a little lower in this thread, is that I've got some irreplaceable photos of my recently deceased cat of 19 years stuck on the phone that I never got the chance to back up before this event.
And so now I need options. I'm willing to do pretty much anything, up to and including tearing the phone apart to manually access the memory unit, but the end result absolutely has to be those photos recovered.

Did you do the hard reset combination (Power, Vol Down?) I've had the problem happen to me before. Usually, what happens is it will lock up when it is having memory issues, freeze, then if I'm lucky, it will come out of it. Otherwise I have to do a hard reset.
It hasn't happened yet since I've been on 5.1.1 but I've only been on that for 3 days or so.
Edit: Just in case you didn't know, the recovery combination is Power, Vol Up, and Home when the phone is actually off. When the phone freezes like that and you don't get a response it's still on but completely locked up until you power off the phone.
Sent from my Super Computer (1976) with Tap Tap Talkolution

DroidXrei said:
Did you do the hard reset combination (Power, Vol Down?) I've had the problem happen to me before. Usually, what happens is it will lock up when it is having memory issues, freeze, then if I'm lucky, it will come out of it. Otherwise I have to do a hard reset.
It hasn't happened yet since I've been on 5.1.1 but I've only been on that for 3 days or so.
Edit: Just in case you didn't know, the recovery combination is Power, Vol Up, and Home when the phone is actually off. When the phone freezes like that and you don't get a response it's still on but completely locked up until you power off the phone.
Sent from my Super Computer (1976) with Tap Tap Talkolution
Click to expand...
Click to collapse
I've tried soft reset (hold power only), hard reset, and recovery, all to no avail, and holding each for long after it's supposed to respond (at least 60 seconds).

Volume down and power should simulate a battery pull. If that does not work, I would recommend going to a Verizon store.
Give your name to the concierge.
When they call your name, try the Volume down + Power again.
It should work then.

Theodric58 said:
Volume down and power should simulate a battery pull. If that does not work, I would recommend going to a Verizon store.
Give your name to the concierge.
When they call your name, try the Volume down + Power again.
It should work then.
Click to expand...
Click to collapse
I'm really hoping they will provide more help than that. There are some pictures of my cat on the phone that I had to euthanize last week after 19 years that I never had the chance to back up.

treblesum81 said:
I'm really hoping they will provide more help than that. There are some pictures of my cat on the phone that I had to euthanize last week after 19 years that I never had the chance to back up.
Click to expand...
Click to collapse
I'm sorry about your cat.
It was more to the point that what doesn't work when you are on your own, will work perfectly when you take it to the technician.
I used to do tech support for phones and tablets. I've seen lots of instances where the customer tries something with me on the phone that they had tried multiple times before, and with me on the phone it works immediately. Try the key combos with it plugged in, with it plugged in to a different charger, with it plugged into your computer. If none of those work, then take it to Verizon.

Theodric58 said:
I'm sorry about your cat.
It was more to the point that what doesn't work when you are on your own, will work perfectly when you take it to the technician.
I used to do tech support for phones and tablets. I've seen lots of instances where the customer tries something with me on the phone that they had tried multiple times before, and with me on the phone it works immediately. Try the key combos with it plugged in, with it plugged in to a different charger, with it plugged into your computer. If none of those work, then take it to Verizon.
Click to expand...
Click to collapse
All of this was done before taking it to Verizon. All key combinations were tried unplugged then plugged into 3 different chargers and also my computer with 3 different cables and several different USB ports. When I went to Verizon, they tried the key combinations unplugged and then tried plugging it in and seeing if it would take a charge... hence the assertion that they tried less than I was able to attempt at home.

Time to find someone who can repair the phone locally. Any type of warranty or factory repair will cost you the pictures.

Sounds like it's safe to say the phone is beyond simple trouble-shooting. I found myself in a similar predicament last year when I busted the screen on my S4. I dropped my phone on some concrete steps and the screen (in addition to being shattered) went completely black, but I knew the phone was still working because I could still hear the person I was taking to on the phone lol.
I ended up replacing the phone through Verizon. They referred me to some third party company that agreed to replace the phone for $100 and sent me a replacement with a box to put the busted one in. At this point I found myself presented with a unique opportunity, given the fact that I had both a working S4 and my broken one.
Because I didn't have the chance to back up the phone before I lost access to it (it's pretty hard to unlock a phone without the screen) I looked up a guide on how to disassemble the S4 on YouTube in order to gain access to the motherboard. The whole process was relatively easy to carry out and I was able to disassemble both phones, switch the motherboards, backup the information I needed, and switch them back.
Sorry for the long-winded response. I realize this is a pretty drastic measure to take and that you may not have access to a second S6. It's also entirely possible that the motherboard on your phone is part of the problem so switching it wouldn't help much in that case (like I said, I knew my phone was still working despite the screen). Just wanted to offer another option =).

I am in a similar predicament, desperate to get my photos and videos back and have been watching your thread for some ideas. My 7 week old Verizon Samsung Galaxy S6 G920VVRU4BOG9, android version 5.1.1. ceased to do anything on Monday for reasons unknown. It is now back on but it has been wiped clean. I had to do a hard reset. Samsung & VZW tech support were not helpful. May I ask what model your phone is? Provided you are able to get yours back on, I'm wondering if you may have some success with some of the following:
Wondershare Dr Fone for Android
Asoftech Data Recovery
Kvisoft Data Recovery
Ease US data recovery.
I could not get them to work because you must first have a rooted phone to retrieve them and mine apparently can't be rooted. I apologize if this is redundant but I thought I'd throw that out there in case you might have a change of recovering those photos. I'm sorry for your loss. It's very hard to lose a beloved pet.

Pixel (rooted) won't turn on or respond

I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?

If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
alienjon said:
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
Click to expand...
Click to collapse
Sent from my Nexus 6 using Tapatalk

Maybe, but I got it brand new from Google a bit over a year ago (06/2017), making me generally hope it isn't something related to 'natural causes'. I think what bothers me the most about this is that I don't know what went wrong and can't think of anyway to check. Plugging it into a wall plug to charge doesn't do anything and when I plug it into the computer my computer doesn't see that anything is plugged in (as I have installed upgrades via my computer, it definitely has the right drivers and everything to see it...).
The slightly paranoid side of me recalls back a few days ago to an article I was reading about malicious apps using phones to mine cryptocurrency, sometimes leading to those phones wearing down enough that they could even brick. Logically I'm almost positive this isn't happening for two reasons. The first being that I haven't installed anything for about a week (and the phone was working fine until this morning) and secondly because I had an app that monitored my network traffic and there wasn't nearly the throughput I'd expect for that kind of processing. Still, I can't think of what else might have happened...
sdnative1 said:
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse

You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.

post-mortem said:
You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
Click to expand...
Click to collapse
Thanks for the freezer suggestion (I recall that trick for old hard drives, but never used it myself). How long you thinking for that to do anything? I tried about 10 minutes and didn't see any difference (not sure if I should be doing something closer to an hour or more?) I did Google support (online chat) and ubreakifix was one of two other options they suggested. It looks like they're a little bit of a drive for me, but I'll see if I can't stop by in the next couple of weeks. My old Galaxy S5 will have to do in the meantime (which is slow with poor reception at this point, but it functions as a phone, so I've got that going for me
I'll try to update if/when I get details from the repair guys.

If the freezer trick did anything, it would likely be temporary (possibly enough time to get data off of it). It would really just confirm a hardware failure, which at this point is my working hypothesis.

One day my pixel randomly shut down, unresponsive, holding power button did nothing, same when I tried to plug it to a pc or when plugged in.
It restarted when i pressed power + vol- (fastboot mode) for about 40secs - I know, it's a lot, never knew what happened.
Then it just worked normally