Camera OIS issue - Galaxy S6 Q&A, Help & Troubleshooting

Hello, I have a SM G920F running rooted Marshmallow.
I believe my camera's OIS is broken. Whenever I try to film without video stabiliser on the OIS works left right movement, however if I try moving up and then down the camera moves very sudden to the down, having a very noticeable effect on the video. This happens every time.
I can upload a video if any of you wishes.
Please help!
Thanks.

Yes please upload the video.. Did you try to do a factory reset?
Sent from my SM-G920F using Tapatalk

Actually, I was about to make a thread for this...
To test your OIS (optical image stabilization) open the camera app and turn the phone around and inspect the camera lens.
Just wobble your S6 gently, you'll notice that your lens is 'stabilizing' itself.
This guy tears down the S7, which has the same kind of effect on the lens

O
Merken_ said:
Actually, I was about to make a thread for this...
To test your OIS (optical image stabilization) open the camera app and turn the phone around and inspect the camera lens.
Just wobble your S6 gently, you'll notice that your lens is 'stabilizing' itself.
This guy tears down the S7, which has the same kind of effect on the lens
Click to expand...
Click to collapse
Yes, I do notice the OIS wobbling. It goes smoothly up and then suddenly down, and that's what causes the sudden movement effect.
I'll upload the video once I get home.

tommyzatt said:
O
Yes, I do notice the OIS wobbling. It goes smoothly up and then suddenly down, and that's what causes the sudden movement effect.
I'll upload the video once I get home.
Click to expand...
Click to collapse
sounds like a hardware issue to me ?

belgium_beku said:
Yes please upload the video.. Did you try to do a factory reset?
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
https://youtu.be/WS4CnQK4Dj8
Video of my issue
Yes I did factory reset.

Merken_ said:
sounds like a hardware issue to me ?
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Click to collapse
May be. Since I don't have any warranty is it considered safe to go to my local phone repair shop? If they accidentally break it will they replace it for me?

tommyzatt said:
May be. Since I don't have any warranty is it considered safe to go to my local phone repair shop? If they accidentally break it will they replace it for me?
Click to expand...
Click to collapse
Why ? Is your warranty void ? Because you tripped KNOX, perhaps ?
Romania is considered a EU country, EU warranty is valid for 2 years.
I'm thinking you could just send it for repairs at your dealership/network provider, just make a backup and flash a stock ROM.
At least, that's what I would do here in Belgium...

Related

Blurry front facing camera photos

When I take pictures with the front facing camera they come out looking pretty blurry and very bad quality. Is there something I am doing wrong? Does this happen to anyone else? The regular camera is fine but not the front facing camera.
DroidBabe said:
When I take pictures with the front facing camera they come out looking pretty blurry and very bad quality. Is there something I am doing wrong? Does this happen to anyone else? The regular camera is fine but not the front facing camera.
Click to expand...
Click to collapse
are you sure noting is blocking the front camera? My front camera is fine. even though with less mpix it takes decent pictures under a good light.
Nothing is blocking it. Maybe it is just my phone
DroidBabe said:
Nothing is blocking it. Maybe it is just my phone
Click to expand...
Click to collapse
It might be but before doing any actions. Try something like instagram and see it that makes any change. If not master reset your phone and try again. If that step does not help. If you are under warranty get a warranty replacement.
Did you make sure the lens is clean? I remember when I first got my S3, I freaked out because of blurry pictures, but then I realized the lens had a film over it and just needed a good wipe.
qdtphotog said:
Did you make sure the lens is clean? I remember when I first got my S3, I freaked out because of blurry pictures, but then I realized the lens had a film over it and just needed a good wipe.
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Click to collapse
I will check that out. I never cleaned it lol

[Q] camera focus problem

hi i got my edge from t-mobile unlocked and I am using foreign country.
everything is working perfect except camera focus issue,
i can not go t-mobile to return it because airplane ticket will be more expensive
it's working after shaking phone, sometimes i have to shake more then few seconds...
so i suspect it's not hardware problem, if i install other rom from other countries (instead of t-mobile one) should it will be fixed?
or is there anyway to fix this problem?
Thanks
I'd call T-Mobile have them pay to replace it. I cracked my note edge paid insurance for a brand new one and had camera focusing problems. The camera lens could be seen moving around in circles and making noises. But T-Mobile ended up sending me a new one.
rayystar said:
I'd call T-Mobile have them pay to replace it. I cracked my note edge paid insurance for a brand new one and had camera focusing problems. The camera lens could be seen moving around in circles and making noises. But T-Mobile ended up sending me a new one.
Click to expand...
Click to collapse
problem is i got this in december and i've already rooted
You better try to reduce the resolution for pictures , I had that problem when I tried to make a shoot in high resolution pictures , mostly phones are set up at highest resolution from factory
tekardi said:
You better try to reduce the resolution for pictures , I had that problem when I tried to make a shoot in high resolution pictures , mostly phones are set up at highest resolution from factory
Click to expand...
Click to collapse
i did that too but doesnt work neither
I second that as the only way working for me is by shaking the phone to get the auto focus stable & normal
imdogdream said:
i did that too but doesnt work neither
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Click to collapse
tekardi said:
You better try to reduce the resolution for pictures , I had that problem when I tried to make a shoot in high resolution pictures , mostly phones are set up at highest resolution from factory
Click to expand...
Click to collapse
yeap mine works with 1 to few seconds shaking.
it takes great photo after shaking but looks really stupid (shaking action)
Denim Guy said:
I second that as the only way working for me is by shaking the phone to get the auto focus stable & normal
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Click to collapse
imdogdream said:
yeap mine works with 1 to few seconds shaking.
it takes great photo after shaking but looks really stupid (shaking action)
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Click to collapse
Now it's a goood time to ask for a replacement or repair. Your optical system has moved. Your camera module needs to be replaced asap. I am 100 percent that is the faul as I experimented that with a note 3 camera.
calinormy said:
Now it's a goood time to ask for a replacement or repair. Your optical system has moved. Your camera module needs to be replaced asap. I am 100 percent that is the faul as I experimented that with a note 3 camera.
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Click to collapse
i will send it to repair, thanks
Couple of my friends have a same problem with Note EDGE. And one of them tell me it is happened with his phone after last update.

***Rear Camera sensor isn't in the centre of lens

Hey guys.
I just got my new s6 and it appears the the rear camera sensor is not in the middle of the lens. Also when i tilt the phone it may even move, unless its just me seeing things... I'm not entirely sure.
The camera works fine from what i can tell, Should i be worried?
I tried to take a photo but my old phone doesn't pick it up in good enough detail.
isaacgalaxy said:
Hey guys.
I just got my new s6 and it appears the the rear camera sensor is not in the middle of the lens. Also when i tilt the phone it may even move, unless its just me seeing things... I'm not entirely sure.
The camera works fine from what i can tell, Should i be worried?
I tried to take a photo but my old phone doesn't pick it up in good enough detail.
Click to expand...
Click to collapse
No, you should not be worried. This is how OIS works.
isaacgalaxy said:
Hey guys.
I just got my new s6 and it appears the the rear camera sensor is not in the middle of the lens. Also when i tilt the phone it may even move, unless its just me seeing things... I'm not entirely sure.
The camera works fine from what i can tell, Should i be worried?
I tried to take a photo but my old phone doesn't pick it up in good enough detail.
Click to expand...
Click to collapse
Lol
Welcome to the wonderful technology of OIS

Rattling sounds

So when I shake my phone I can hear a rattling sound, this happened for me on galaxy s7 and s8+... this rattling is probably cause by ois. As not every single phone has this rattling sound I just want to ask if your s8 have rattling sounds.
Yes mine does near the earpiece. Could it be the waterproof membrane moving about with the shaking?
frogomas7 said:
Yes mine does near the earpiece. Could it be the waterproof membrane moving about with the shaking?
Click to expand...
Click to collapse
Nah it's the camera's image stabilization. On my galaxy s7 the rattling sound disappeared when I opened the camera app, but on the s8 that's not the case. The reason probably that it shakes is that the front camera apparently has optical image stabilisation that doesn't work as samsung didn't make activate it or something. If you watch on YouTube galaxy s8 teardown you can see that there is optical image stabilisation on front camera but unfortunately it isn't activated.
.
underdog_656 said:
Nah it's the camera's image stabilization. On my galaxy s7 the rattling sound disappeared when I opened the camera app, but on the s8 that's not the case. The reason probably that it shakes is that the front camera apparently has optical image stabilisation that doesn't work as samsung didn't make activate it or something. If you watch on YouTube galaxy s8 teardown you can see that there is optical image stabilisation on front camera but unfortunately it isn't activated.
.
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Click to collapse
Oh that makes sense. Yeah can confirm it still rattles with the front cam on.
Mine does make noise too... (S8). But when I open the camera and shake it doesn't make noise. I asked Samsung if it is normal but didn't get any answers yet..
Sent from my SM-G950U using Tapatalk
Yep as said its the camera.
Its kinda has a gyro in it. So when your hand shakes the camera itself stays in place.
xile6 said:
Yep as said its the camera.
Its kinda has a gyro in it. So when your hand shakes the camera itself stays in place.
Click to expand...
Click to collapse
Is this a bad thing or not ? I just got a response from Samsung (twitter)and they are saying if the divise is making we should send it for repair.
Sent from my SM-G950U using Tapatalk
edyfrances said:
Is this a bad thing or not ? I just got a response from Samsung (twitter)and they are saying if the divise is making we should send it for repair.
Click to expand...
Click to collapse
It's normal don't worry. You probably didn't explain the problem properly to the samsung team...
edyfrances said:
Is this a bad thing or not ? I just got a response from Samsung (twitter)and they are saying if the divise is making we should send it for repair.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
Nope all is normal.
underdog_656 said:
It's normal don't worry. You probably didn't explain the problem properly to the samsung team...
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Click to collapse
So..well if you said so I will explain to Samsung what I read here, Although the phone works great no problems.
Sent from my SM-G950U using Tapatalk
edyfrances said:
So..well if you said so I will explain to Samsung what I read here, Although the phone works great no problems.
Click to expand...
Click to collapse
I don't think that's necessarily as they aren't going to message that it's the OIS, they will say repair it etc
The headphones volume controller
I got here when searching if anyone heard a rattling noise. I noticed that, in my case, the sound comes from the volume controller. I will talk to Samsung and see if that is a manufacturing issue or something broader that affects all headphones

Rattling?

Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Its just the camera lens don't worry my last 3 Notes have done it
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
odesskiy said:
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
Click to expand...
Click to collapse
Larger the camera the more it floats until you turn on the camera. Hence more noise. I would also suggest it's more sensitive while the camera is on to a hard hit /damage.
odesskiy said:
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Click to expand...
Click to collapse
I am experiencing that same rattle too. It seems to go away when i turn on the camera, so this is definitely due to the much talked about rattle that the camera module had with the S20 Ultra as well..
I must say that the rattle is rather annoying and random and especially annoying when i have the phone in my pocket while jogging..At least it is good to know that it is not a faulty unit but rather a feature of the lens system.
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
drdino said:
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
Click to expand...
Click to collapse
Yes, it's the optical image stabilization kicking in
TonyGzl92 said:
Yes, it's the optical image stabilization kicking in
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Click to collapse
Thanks, I suppose this is due to the different camera setup. I'm coming from a Note 9, which had OIS and is completely silent, but then again it doesn't have the new sensors.
Also remember when camera has stabilisation in it that could cause the rattle noise from camera since camera itself moves when you shake the phone.
I hardly hear rattle in mine but when I face screen down I can hear a loud click from camera area and then when I face it back up with screen up I hear the click again.
So yeah camera is basically moving or it's lenses.
This is normal as long you don't see any defect in camera when using it.
Skickat från min SM-N986B via Tapatalk
Yeah I read about the rattling when shaking the device, but nothing about noise when the camera app exits...
I had the same issue. I had battery and overheating issues as well so i requested an exchange device. The old device had the rattle however i noticed the new one doesn't. Really think Samsung messed up QC with this device.
Interesting... Samsung doesn't have any stock of my device to exchange at the moment, otherwise I'd have probably asked for one. I'll see how it pans out over the next few days...
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
airmaxx23 said:
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
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Click to collapse
Spot on.
Sent from my SM-N986U using Tapatalk
They all rattle, anyone says otherwise is trolling.
The snapdragons have better rattling. ??
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
They all have the rattle.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ?? Because they are all like that. I've had three different regional variants of the Note 20 Ultras, all same.
Buyers remorse has many faces.
Limeybastard said:
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ??
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Click to collapse
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
airmaxx23 said:
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
Click to expand...
Click to collapse
You obviously missed my sarcasm in that post. American?

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