I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Gear S2 April 24 update failed
kimkat said:
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Click to expand...
Click to collapse
I excitedly updated my Gear S2 but was frustrated when the Settings would no longer show up. Plus all other apps and all other watchfaces except the ones preinstalled. I did a hard reset and opted not to restore all my previous settings. Pretty much the same.
Now I have access only to the preinstalled watchfaces including the new Special Edition Watchface. I cannot power off my watch. Instead, I have to long press the Power button to reboot in case I accidentally select an app or watchface that causes it to freeze or go blank. If I swipe down, I can see the new flight mode and use it. So with the Do Not Disturb. But the brightness and volume setting will cause it to go blank.
All preset widgets wont work. But after I delete them all, I can add Heart Rate Measure, Steps, Music Player, Workout. These widgets will work.
If I click the power button to get to the app, all apps and the settings wont work.
I have resigned to waiting for an update that will correct these. My watch is under warranty but I am in Oman and I bought it in Dubai...
I hope I can get a clean original firmware and learn how to flash it to my gear s2...
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Watch faces not showing after latest update - SOLVED!
davidfpga said:
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Click to expand...
Click to collapse
David I solved the problem!
I downgraded my firmware to the original using these steps:
http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
There is a separate firmware download link if you own a classic.
After I have successfully downgraded... it updated to the latest firmware with flight mode and Special Watch face...
I think my mistake last time I updated was that I rebooted the gear s2 when it has not yet finished installing... since it looked like it hanged.... just leave it even if it is unresponsive. It will reboot on its own after awhile...
Hope you can revive your Gear S2 as well!
Gabriel
Yesterday, after adding a bunch of watch faces, I went to the Samsung Gear app on the phone to reorder the faces, and suddenly couldn't reorganize them anymore. I tried rebooting the phone, force stopping the app, and clearing the cache. Still nothing.
Then, I figured, maybe clearing reinstalling the app. I tried both, and then noticed my watch automatically said, "Performing light reset". I'm not sure what the difference between light reset and factory reset is, but they seemed the same to me! All apps gone, all settings gone, watch faces gone, etc.
Luckily, I had done a backup, so I went in and restored, which was nice - it automatically reloaded all of my apps. But it didn't put them back in the order I liked, and the settings on my widgets weren't restored (contacts/apps). It didn't put the watch faces back on the watch, just on the app. Plus, although it showed the watch faces, but I couldn't put them on the watch. I'd tap them on the app, and nothing would happen. Most annoying, when I used Gear Watch Designer to put the watch faces back on the watch, they showed up twice on the phone app, and still, touching one of them, nothing would happen. I can't even delete them off!
Finally, today, I get the update (R760XXU1APK7), and nothing changed, so I decided to clear data and reinstall the phone app, and of course, the watch "light resets" again. I decided not restore data, but to manually reinstall so I don't have these duplicate/non-working faces showing on the app. That worked - but I still can't reorder any of them. Weird. Anyone else still able to move them via the phone? (or could then couldn't?)
(And yes, I can still reorder them on the watch, just not the phone)
Hey,
I am receiving notifications for text messages, however, the watch will not vibrate along with the notification no matter how I change the settings. The watch vibrates for all other types of notifications. I am using a LG G3 phone and the Gear S3 Classic Bluetooth version. Is anyone else encountering an similar issue?
To troubleshoot I have:
1) Double checked the notification settings in the gear app.
2) Ensured the notification settings are on in the watch
3) Made sure notifications and vibration are on in the phone.
Thanks,
K.schoff2010
Workaround
To anyone who is experiencing the same problem I found a workaround this afternoon. I switched to Google Hangouts and received notifications with vibrations. Unfortunately, I was not able to reply from the Gear. I then switched to the Google Messenger App, which received notifications with vibrations and I am able to reply from the watch. There must be a compatibility issue between the LG messaging app and the Gear. I will try to update the feed if I notice a fix.
[email protected] said:
Hey,
I am receiving notifications for text messages, however, the watch will not vibrate along with the notification no matter how I change the settings. The watch vibrates for all other types of notifications. I am using a LG G3 phone and the Gear S3 Classic Bluetooth version. Is anyone else encountering an similar issue?
To troubleshoot I have:
1) Double checked the notification settings in the gear app.
2) Ensured the notification settings are on in the watch
3) Made sure notifications and vibration are on in the phone.
Thanks,
K.schoff2010
Click to expand...
Click to collapse
Hello,
I've the same issue as you, with a Gear S3 and a LG V20. All notifications trigger vibration except SMS...
The point is that I don't understand your workaround.
Ducastef_93 said:
Hello,
I've the same issue as you, with a Gear S3 and a LG V20. All notifications trigger vibration except SMS...
The point is that I don't understand your workaround.
Click to expand...
Click to collapse
Hey, basically I worked around it by downloading a third party messaging app and making that my primary messaging app on the phone. In my case I like the Google messenger app because I can respond on my watch and the notifications come through with vibration.
Good luck!
Kurt
This same issue plagues the default messaging app on the S7 Edge as well. Ironic seeing as it is the same company making the phone and the watch, both are its flagship products, and the integration with the native Samsung messenger app is supposed to actually provide more functionality. Also, it worked with the Gear S2.
Another Samsung QC fail.
Same issue...
Samsung Gear S3 Frontier watch
Samsung Galaxy S7 phone
Samsung Touchwiz launcher
Samsung Messenger app
No vibration with notifications. Very frustrating and disappointing.
I'm having the same problem with my Pixel 2. Has anyone tried doing a factory reset on their watch?
Vref said:
I'm having the same problem with my Pixel 2. Has anyone tried doing a factory reset on their watch?
Click to expand...
Click to collapse
I have a pixel xl 2 and same issue with Android Messages. The vibration worked fine, then all of a sudden stopped about a week ago. I HAVE done a factory reset, doesn't help. When I did, I uninstalled all the gear apps from my phone, then unpaired the watch, factory reset, installed the apps in order, setup as new. Still not working. I have checked everything. All the gear apps, notification settings on the phone and watch, it just. doesn't. work... This is BS... I'm getting REAL sick of Sammy messing this watch up...
I haven't tried a different messaging app. I definitely prefer AM, soooo, I'm not so sure about installing anything else.
gettinwicked said:
I have a pixel xl 2 and same issue with Android Messages. The vibration worked fine, then all of a sudden stopped about a week ago. I HAVE done a factory reset, doesn't help. When I did, I uninstalled all the gear apps from my phone, then unpaired the watch, factory reset, installed the apps in order, setup as new. Still not working. I have checked everything. All the gear apps, notification settings on the phone and watch, it just. doesn't. work... This is BS... I'm getting REAL sick of Sammy messing this watch up...
I haven't tried a different messaging app. I definitely prefer AM, soooo, I'm not so sure about installing anything else.
Click to expand...
Click to collapse
Glad I asked before I blew it up. I'm a fan of Android messages too. And I like the way the Gear S3 update has been as far as the work out modes and layout. But I'm not a fan of how they fix one thing and break two more. I've had this thing for over a year now and although it's been fun, I think I'll be looking elsewhere for a replacement when the time comes.
Vref said:
Glad I asked before I blew it up. I'm a fan of Android messages too. And I like the way the Gear S3 update has been as far as the work out modes and layout. But I'm not a fan of how they fix one thing and break two more. I've had this thing for over a year now and although it's been fun, I think I'll be looking elsewhere for a replacement when the time comes.
Click to expand...
Click to collapse
I've had mine for 7 months. It's been in the shop for repair twice and still having the same issue that I sent it in for. But, they won't replace it because since it was in the shop twice within 30 days, it counts as once... Seriously. So, I have to send it in again first. The weather app is broke, and now messaging doesn't vibrate or popup on my watch like it's set to. Yes, I WILL be looking at other smartwatches once some new ones are released (hoping MWC). The problems between the watch and their BS support just aren't worth it. Not for a $350 watch.
I can confirm that both Verizon messages and signal notifications and vibration work on my watch. I switched back just to see if AM would work after, no dice. So, apparently it's just Android messages and Samsung messenger that do not work (so far)? This really needs to be fixed. I miss my AM widget and app. Signal is cool, but doesn't work with my car. Verizon is not bad either, but it has some caveats as well.
So I have a pixel 2 xl was experiencing the same issue.... Watch all of sudden wouldn't vibrate for text. Factory reset watch numerous times... Still no dice. Figured I would try to uninstall the latest update to Android messages and sure enough that fixed it. So try that and see if it works.
greenlantern5 said:
So I have a pixel 2 xl was experiencing the same issue.... Watch all of sudden wouldn't vibrate for text. Factory reset watch numerous times... Still no dice. Figured I would try to uninstall the latest update to Android messages and sure enough that fixed it. So try that and see if it works.
Click to expand...
Click to collapse
I did try that, didn't work for me. I just got an update for it two days ago too. This problem is almost two weeks old. Thanks though. I AM trying it again just to make sure.
Verizon messages stopped working this evening too... What in the actual eff is going on???
Well, I'll be. I tried uninstalling the latest AM update and now it works again! I bet I uninstalled them updated again right away the first time. That makes 2 Google apps that I can't update until they fix problems... Thanks greenlantern5!
Soooo, there is a new update as of yesterday for Android Messages Has anyone taken it to see if it fixes the vibration problem?
I have the same issue. YAATA text messaging vibrates on the watch, but I can't reply from those notifications. Since everything else alerts properly on the watch, it is probably android messaging. I wonder if we could find an old version and see if functionality is restored. I'll post here if I find something.
Edit : I uninstalled android messenger, downloaded and installed android messenger version 2.7.028 from apkmirror.com and back in business. I have nexus 6P which is 64 bit, so downloaded that version... so if you try to install an older version, make sure it is the right one for your phone. Of course I had to turn automatic updates in Play store too.
I am having the same issue. I have used Verizon messages, Pulse, Android Messages and none of those will alert me on my watch. The messages appear on the watch, but it doesn't notify me. The only one that is working for alerting is Textra. I also have the Ring app installed and it doesn't alert me via vibe or sound, even though I see the alerts on the screen. Other apps work just fine, such as pushover and Google calendar. My phone is a Pixel and running the latest OS update.
mostlychris said:
I am having the same issue. I have used Verizon messages, Pulse, Android Messages and none of those will alert me on my watch. The messages appear on the watch, but it doesn't notify me. The only one that is working for alerting is Textra. I also have the Ring app installed and it doesn't alert me via vibe or sound, even though I see the alerts on the screen. Other apps work just fine, such as pushover and Google calendar. My phone is a Pixel and running the latest OS update.
Click to expand...
Click to collapse
Uninstall updates for android messages, then go to apk mirror and install android messages version 2.8.040. That is the latest version that works. (I'm on a pixel 2 xl)
I noticed that the Gear Plugin updated recently and now my notifications are working again, even on Android Messages. Has anyone else seen a recovery?
Scott
19left said:
I noticed that the Gear Plugin updated recently and now my notifications are working again, even on Android Messages. Has anyone else seen a recovery?
Scott
Click to expand...
Click to collapse
Can confirm. Awesome
I'm using a Gear S3 with an LG G4. I just got my watch last week and haven't really had a chance to play with it. I launched the Samsung Gear app and went to Settings and tapped on Watch Faces. Whenever I do this, I get the attached message and nothing else ever happens. If I come back later and try again, I get the same result.
Any ideas?
Thank you.
Have you rebooted your phone and watch?
affirmative
Some bytes are crossed somewhere and it may take more drastic action to resolve.
If I was having this issue, the next things I'd look into would be removing and then re-associating your watch w/your phone/Gear app, and/or a factory reset of your watch.
Well... I rebooted again and it appears to be working right now. I don't know why I didn't practice the mantra of techies everywhere... When in doubt, reboot!
RESOLVED (for now) a reboot of both the phone and watch appears to have resolved the issue.
Recently, whenever I try to start the Galaxy Wear app, I'm greeted with a black screen, and nothing really happens.
All usual solutions, such as clearing the app data or reinstalling it help, for a short while, but being a Watch 4 user - doing so causes me to go through all the pain of resetting my watch and reinstalling all user apps.
Being also a Galaxy Buds owner, this makes it impossible for me to change the settings for my buds - like noise cancellation or touch functionality.
Since there's no real restore option for the watch, this becomes a real nuisance.
Any help will be appreciated.