Greetings,
My son has a Nexus 5 that I recently rooted for him. He is running the stock 6.0 rom. He is having times when he can not receive MMS messages. It will just sit there downloading. This was a problem before he was rooted. I had him try messenger instead of hangouts & that worked for a while but started again yesterday. After I rebooted, it seemed to work for now. Any thoughts? He also has a similar problem downloading torrents. Sometimes it works & sometimes nothing will work. Would going to a different rom help? Maybe Pure Nexus or CM13. Any thoughts would be appreciated.
Pat Callaghan
The obvious thing would be the settings. Have you checked the MMS settings with your carrier's website? And (unless I'm badly mistaken) MMS works on data (in the UK at least), so it needs to be switched on to allow the phone to receive MMS messages.
Or do you mean that it's intermittent ("He is having times when he can not receive MMS messages"), in which case it may just be the signal?
dahawthorne said:
The obvious thing would be the settings. Have you checked the MMS settings with your carrier's website? And (unless I'm badly mistaken) MMS works on data (in the UK at least), so it needs to be switched on to allow the phone to receive MMS messages.
Or do you mean that it's intermittent ("He is having times when he can not receive MMS messages"), in which case it may just be the signal?
Click to expand...
Click to collapse
I checked the setting to make sure he can receive MMS. Also, data is on & working. As far as the signal strength, if it was low would not all SMS & MMS not be received?
Pat
Pat, I'm an end-user as I guess you are, so I can't talk sensibly about the technicalities. I do know from experience that SMS and MMS are separate functions - you can receive SMSs any time that you have a signal, but if your MMS settings aren't perfectly configured you don't get the messages. On a number of occasions I've had a pop-up saying "You have an MMS message" but it wasn't downloaded until I specifically enabled data (even though wifi was already enabled).
Actually, that last sentence raises a question in my own head. If both wifi and data are on, Android will prefer wifi - I wonder if it actually disables data, or would an MMS still arrive even though wifi is overriding data? Maybe somebody who knows what they're talking about can help us both...
You didn't answer my question about whether it's intermittent. Has the phone ever received MMS? If so, when did it stop? If it has never received them, I would really double-check your carrier website and look particularly for different advice - my own UK provider's forum has a number of pages, and there are several different MMS configurations, all of them claiming to be the definitive settings...
Related
So for a while now I've had issues texting my brother, he has an iPhone 5c and I of course have a Nexus 5. I have extensively troubleshot this and searched online for solutions. Some said something about a bug in the Nexus 5 hardware that causes SMS messages not to go through on LTE or WiFi or something...but this only affects my brother's number
Whenever I send an SMS on hangouts (or the old stock messages app on CM11) to my brother, he never gets them. My phone shows that it has sent but he never gets it. He does receive my MMS messages. I tried changing apps, turning on and off various connectivity (bluetooth, wifi, LTE, data, etc) and only once he was able to get a message when I shut off WiFi, but I wasn't able to reproduce it again.
I get all his messages right now, but at one point I wasn't able to get his SMS messages either.
I traded my SIM into another older phone and he received all my SMS messages. Put it back in my Nexus 5, still the same problem. I tried a full reset with CM, a full reset to stock, I even had the problem with the phone I RMA'd for an unrelated issue. I'm stumped, because all the other numbers I have recieve my texts just fine, and I've long since removed extra devices from my old iCloud account.
Any ideas??
Are you sure the problem is on your side? I know that in Android you can block certain contacts from calling\texting you - I would make sure you're not blocked, found this online: http://ios.wonderhowto.com/how-to/b...messages-imessages-your-iphone-ios-7-0147393/
Wait, you're using CM. Do you use Google Voice? Is Voice+ enabled? And does this happen on other ROMs? Which carrier are you on and which carrier is he on?
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk
Hey!
Yesterday I bought a N5 and today I noticed my friends dont recieve my pictures if I do not turn on my Mobile Data. This isn't really bad..the worst thing is that if I do not have Mobile Data turned on I do not know I even got an MMS.
So I must get my data always on to even know somebody sent me a picture? If there was a way I could at least get a warning that MMS ciuldn't be downloaded because there is no networtk that would be great.
How is everyone else experiencing this?
Oh, and I have Android Lollipop
MMS (pic messages) is data dependent. Even if on WiFi, MMS will use data
Jojo5678 said:
Hey!
Yesterday I bought a N5 and today I noticed my friends dont recieve my pictures if I do not turn on my Mobile Data. This isn't really bad..the worst thing is that if I do not have Mobile Data turned on I do not know I even got an MMS.
So I must get my data always on to even know somebody sent me a picture? If there was a way I could at least get a warning that MMS ciuldn't be downloaded because there is no networtk that would be great.
How is everyone else experiencing this?
Oh, and I have Android Lollipop
Click to expand...
Click to collapse
You HAVE to have data on to do anything MMS related. Unless you're using an instant message client like WhatsApp you REQUIRE to have data on.
Actually, in part MMS send and receive configuration is dependent on carrier configurations and not only device or ROM settings.
Somehow, I think data switching for MMS is okay when data is off and other times it is broken. Some kind of receiver or meta-info with the mms transmit.
Textra app on playstore used to have "temporarily activate mobile data for mms" in a troubleshooting section. I don't see it in the current new version for Lollipop, maybe soon though.
Some phones and ROMs and carriers will turn data on for mms and not tally against plan data usage limits, so data could otherwise be technically off so zero or very low data plans don't overage.
Is there a way to make the Nexus 5 auto turn on data whenever sending or receiving a mms?
I'm using go sms and there's a setting for that but it doesn't work
Sprint's mindblowingly fast 3G network has forced me time and time again to download Textra in order to send and receive MMS consistently. That's fine, it's a great app, but, to be honest, I prefer Google Messenger's Material look and feel. Here's the problem: Textra has the ability to send MMS over WiFi and it works wonders. Group MMS and pictures send almost instantly. So to regular text messages. With Google Messenger, I usually get a blank message that says "Tap to Download". That's annoying and they usually never download.
So what is it that Textra does differently? Is it a particular APN that they use or switch to when sending? If so, I'd like to identify this APN so that I can attempt to use the APN all the time and perhaps make it possible to send MMS over WiFi using any Messaging app, not just Textra.
Alcolawl said:
Sprint's mindblowingly fast 3G network has forced me time and time again to download Textra in order to send and receive MMS consistently. That's fine, it's a great app, but, to be honest, I prefer Google Messenger's Material look and feel. Here's the problem: Textra has the ability to send MMS over WiFi and it works wonders. Group MMS and pictures send almost instantly. So to regular text messages. With Google Messenger, I usually get a blank message that says "Tap to Download". That's annoying and they usually never download.
So what is it that Textra does differently? Is it a particular APN that they use or switch to when sending? If so, I'd like to identify this APN so that I can attempt to use the APN all the time and perhaps make it possible to send MMS over WiFi using any Messaging app, not just Textra.
Click to expand...
Click to collapse
I know it's been a while but I literally just reached the same conclusion and I'm confused too. Did you ever figure it out?
a9uirre said:
I know it's been a while but I literally just reached the same conclusion and I'm confused too. Did you ever figure it out?
Click to expand...
Click to collapse
No I don't think I ever figured it out. I fiddled around with APNs and the like but it really came down to poor service from Speinr. MMS over WiFi definitely improved my experience but wasn't always practical when out and about. I switched to T-Mobile and never looked back.
I'm now with Google Fi and I notice wonky behavior sometimes when using Sprint's network like texts sending twice, etc. I really think a lot of it has to do with poor service and/or the network itself. Though, MMS over WiFi works perfectly when the phone is using Sprint's network.
A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
Trel said:
A few bits of information to start.
- I have been on the same ROM and same settings for over a year (including APN)
- I use ChompSMS, but have uninstalled it as part of testing
- I have tested both on and off of WiFI
- I am on StraightTalk
- I used a different APN than what they have on their site, and when this started, I updated to the one they list there now, but the problem remained the same on both options.
Now, my problem, for the past two days, any MMS (I believe based on past history that these are group conversations, not individual MMS messages), are not downloading. Using the built in Messanger application I get an error that it cannot download the message. With ChompSMS, installed, I get the message that it cannot download MMS and to check my APN settings. I tested sending myself an image MMS, and that both sent and got received. Other than that test, I've got nothing the past two days other than that error from Chomp (or nothing from the built in) at the rate of 4-5 times every 30 minutes (the approx rate I'd normally get a message in a group text).
What I have left to try:
- I'm using SMS Backup & Restore to backup my SMS/MMS and then I'm going to wipe out the database and restore my messages
However, anyone have any other ideas what might be wrong or what I can do to fix this?
Click to expand...
Click to collapse
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
jsgraphicart said:
Do you happen to use PushBullet? If so, uncheck "SMS sync" and reboot. That always causes issues for me.
Click to expand...
Click to collapse
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
Trel said:
Unfortunately no. I don't have anything that could have caused this. Since Saturday, I've only updated "Reddit is fun golden platinum", "dolphin browser", and "power toggles" (installed, but never run).
The above was on Sunday
The problem began on Tuesday afternoon.
Prior to that, it was working.
Click to expand...
Click to collapse
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
jsgraphicart said:
Well I thought I'd ask. That's the only thing that has ever broke MMS for me.
Click to expand...
Click to collapse
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
Trel said:
Apparantly I'm not the only straight talk user that has this issue.
Don't know what it is though :\
Click to expand...
Click to collapse
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
Click to expand...
Click to collapse
That's not the same issue.
This is an issue affecting all (most) of straight talk, and has nothing to do with the phone or the setting.
Wifi on/off doesn't have an effect.
So, it's not a phone issue, just a Straight Talk one.
slackhouse said:
I'm assuming it is something with Marshmallow and Cricket causing the issue. My Nexus 5 on Cricket won't receive MMS if WiFi is on. If I leave WiFi off, I can receive and send MMS fine. My wife has a Moto X on Lollipop on Cricket and can receive MMS fine with WiFi on.
My situation was very similar to yours in that MMS was working fine for weeks after I upgraded to 6.0. It then just stopped randomly. I still have not found a work around other than disabling WiFi.
Click to expand...
Click to collapse
This is my exact life, please let me know if you figure it out better. I do think Pushbullet was screwing me up too, even just having it installed without SMS sync.
MMS always downloaded fine with Pushbullet installed, but since upgrading to Marshmallow, I haven't been able to download a single MMS on my N5. I'm on T-Mobile, not Straight Talk.
Are you sure it's not related to the more-widespread issue of MMS not working with WiFi on?
EDIT: See here.
Actually having this problem on mine as well now (AT&T). Had auto updates off. Nothing changed to my knowledge. Just not downloading some MMS' in Google Messenger. Some it will download. Standard txt's seem fine? Have a group of about 4 under a user category (this is usually where various threads/contacts are shown in Messenger) "message not found". Then under known contacts, I had 4 labeled as "couldn't download" - "touch to download" - which upon touching, state "downloading"... which at some point fails (like, lots longer later - 10 minutes +, and states the msg size is 709KB?)
Also, just noted the "more-widespread issue of MMS not working with WiFi on". Will investigate this possibility.
edit: my wifi has been off. So, not a culprit with my particular problem.
Yup, standard SMS works, but the only way I can get MMS to work in any client is to cycle WiFi and reboot. It's an enormous bug.