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I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk
I just got the xperia z3 and am having an issue with group texting, i.e. mms group texts.
It seems as though the z3 will allow outgoing group texts, but incoming group texts come in as individual messages (not part of the conversation). This seems to be an issue with the native texting app. From what i have found online, that is the way the native texting app is. Really sucks for a $630 phone.
So Textra seems to be a good option to help with this. This app does seems to allow group mms messages in normal format. YEA! However, this seem to only work well over the cellular system. Tmobile seems to not allow MMS messages over WIFI. Textra has a specific T-mobile workaround that claims to turn off wifi when sending or receiving MMS messages. This seems to mostly work, however this has intermittently turned off my wifi, and also generates warnings that my calls won't work over wifi.
At work, my cell cell phone signal is poor, but wifi is good. I would like to be able to use wifi for calls as well as group messages.
Any suggestions?
rglewisjr said:
I just got the xperia z3 and am having an issue with group texting, i.e. mms group texts.
It seems as though the z3 will allow outgoing group texts, but incoming group texts come in as individual messages (not part of the conversation). This seems to be an issue with the native texting app. From what i have found online, that is the way the native texting app is. Really sucks for a $630 phone.
So Textra seems to be a good option to help with this. This app does seems to allow group mms messages in normal format. YEA! However, this seem to only work well over the cellular system. Tmobile seems to not allow MMS messages over WIFI. Textra has a specific T-mobile workaround that claims to turn off wifi when sending or receiving MMS messages. This seems to mostly work, however this has intermittently turned off my wifi, and also generates warnings that my calls won't work over wifi.
At work, my cell cell phone signal is poor, but wifi is good. I would like to be able to use wifi for calls as well as group messages.
Any suggestions?
Click to expand...
Click to collapse
In Textra settings what has worked for me the best is to select the option that says about T-mobile wifi calling fix, not the one that says that will disable the wifi temporarily. I have a d6603 (Unlocked) but it's the same way I have it on my T-Mobile Galaxy S5.
A lot of people at the iPhone forums are having this issue with T-Mobile...yes I have an iPhone don't judge...so yes I think this issue is more of a T-Mobile related issue then a z3 issue
The group mms is a Sony issue. The wifi calling/txting is the Tmobile issue. To get texts they modify the stock msg app, so if youre using another msg app you aren't going to get txt over wifi.
Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
bruce_aisher said:
Hi there,
I recently got the new Android messenger app after upgrading my phone to L
I prefer it to hangouts, but I can't receive MMS.
The important thing is - if I use hangouts, I can receive them without issue on hangouts. So I don't think it's my APN settings that are the issue (I'm on Straight Talk)
Is anyone else having this problem?
Tried unchecking auto retrieve MMS, but it just freezes on 'downloading' and the MMS never shows up.
Thanks for any help you can offer
Click to expand...
Click to collapse
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
krolla03 said:
I have this isuue with all messing apps in kitkat cant confirm if i have in L. The fix i found was i couldnt start my phone on my home wifi. If i started it on LTE MMS worked.
Click to expand...
Click to collapse
Ah right - I tried doing that but it didn't work. Thanks for the suggestions though.
I think part of the issue is Messaging has no options for MMS, whereas in Hangouts you can select a different APN.
I can't see any option for this in the messaging app.
I'm having the same issue. I've got android L on the lg g3
MMS works perfectly fine for me in the Messenger app. Both sending and recieving.
I'm also on straight talk and MMS worked fine in hangouts. Since installing messenger it won't receive. Just sits hanging on the downloading screen.
I would love to start using messenger as I feel it handles SMS just slightly better, but can't do without the MMS and group texting features. Will wait for update.
No problems here either, and I'm in an edge area.
I've encountered the same problem. Tried multiple ROMs to be sure; same problem existed. Messaging lets me receive them, but not Messenger. I have to change my default SMS app every time I want to download a MMS message. Sending MMS works, strangely enough.
Same here....when I receive a MMS , the app seems to freeze , I can't send any sms during the "downloading" time
Doesn't work
I always hated Hangouts so i downloaded SMS app now i tried downloading messenger and it will not download MMS messages. I am on Straight Talk and have a Nexus 5.
Thanks
Pic shows my issue and when i hit "Tap" it said download but will not. HELP!!!!!
What I did (I found this somewhere online), go and delete all the APN settings except the one you use. Reboot and viola. MMS on AT&T Straight Talk worked for me in Google Messenger!
In an effort to squeeze a little extra battery life from my phone I setup a tasker profile to disable mobile data when on Wifi.
Unfortunately, that means I can't get MMS messages when on Wifi. I'm using hangouts, but don't think it's hangouts specific. Any one know if there's a way to make this work? Thanks.
I think you should keep mobile data on anyway, as Android prioritizes Wifi over data. So when connected to Wifi, data is simply disconnected, but not disabled. So sending MMS is still possible even while connected via wifi.
rand0m_insanity said:
I think you should keep mobile data on anyway, as Android prioritizes Wifi over data. So when connected to Wifi, data is simply disconnected, but not disabled. So sending MMS is still possible even while connected via wifi.
Click to expand...
Click to collapse
Yeah, I don't disagree. The problem is for about 15 hours a week I'm in a place where I have abysmal cell coverage. When I'm there my battery goes to crap, I was hoping this would help with it.
Google voice hangout works fine over MMS
frigidazzi said:
Google voice hangout works fine over MMS
Click to expand...
Click to collapse
The problem is you can't send receive MMS over Wifi, for some reason it has to use the cellular data.
rbrenart said:
The problem is you can't send receive MMS over Wifi, for some reason it has to use the cellular data.
Click to expand...
Click to collapse
With Google voice you can. I do it all the time. Only use air plane mode with Wi-Fi at work and usually at home... But I'm assuming you aren't using Google voice.
frigidazzi said:
With Google voice you can. I do it all the time. Only use air plane mode with Wi-Fi at work and usually at home... But I'm assuming you aren't using Google voice.
Click to expand...
Click to collapse
Ah, I see what you're saying... no, only using Google Voice for voicemail. I must admit, I never did really figure that product out completely.
Nextplus
I use next plus for WiFi text, gives you a separate phone number as well
It depends, I don't use hangouts I use stock sms and MMS sent to my number requires data from the provider, stored on their servers till the image expires, or log into my account to view the image
Are the people sending you these images use hangouts and are logged in?, assuming it will send via Google's services
With 5.1.1 there seems to be a bug with WiFi and data cross over, if I have both on, sometimes data stays on instead of wifi while the phone is sleeping at home, then it switches over when display is on,another reason why I don't leave it on.
It's not about images, it's about MMS for group text messages. And some use hangouts and some do not. Some use android, some use iphone.
rbrenart said:
It's not about images, it's about MMS for group text messages. And some use hangouts and some do not. Some use android, some use iphone.
Click to expand...
Click to collapse
Hmm.. It should be fine, then.
I tested it with a friend who is on Android. We disabled our mobile data and we could send MMS group messages.
(From Hangouts to Hangouts, no SMS involved. I cannot text using it, anyway, being on iPhone).
Sent from my iPhone 5S using Tapatalk
EvilKittyCupcake said:
Hmm.. It should be fine, then.
I tested it with a friend who is on Android. We disabled our mobile data and we could send MMS group messages.
(From Hangouts to Hangouts, no SMS involved. I cannot text using it, anyway, being on iPhone).
Sent from my iPhone 5S using Tapatalk
Click to expand...
Click to collapse
I suggest any one who wants to try for themselves test then, because on my setup I would not get the MMS. It may have been due to emoticons or something else I'm not thinking of, but I clearly remember the separate SMS from my wife asking why I was ignoring everyone on the group text
Hello everyone,
I have the T-Mobile Z3 and absolutely LOVE my phone. The ONLY real issue I have is regarding MMS.
When I leave VoLTE enabled, it seems to interfere with me getting all my MMS messages. I get most, but not all. So after disabling it, and I've been using Textra too........ everything seems to be fine. But I am not happy that I have to disable VoLTE in order for me to get all my MMS messages. I disabled stock messenger b/c it had issues before with properly handling MMS messages (and Textra is prettier lol).
So now I'm hearing that since Lollipop, the MMS issues the stock app had are gone, and it works 100% of the time. Great! But I wonder........ does anyone reading this who uses stock notice the same thing with VoLTE ENABLED??! As much as I love Textra, I might go back to stock if someone can confirm VoLTE is enabled when they use stock messenger and they have gone WEEKS (or months) w/o missing any MMS or even SMS messages. Please let me know and feel free to elaborate as much as possible.
Thank You,
RockStar2005
I have VoLTE enabled and stock messenger works fine for MMS so far.
Hey abhinav,
How many weeks have you had VoLTE enabled since getting Lollipop? Also, you have T-Mobile for your Z3 right??
One more thing..............do you use an alternate APN or just the regular default one??
Thanks!
I have T-Mobile indeed and have never turned off VoLTE. However do note I sent and recieved only a few MMS (20-30) so take that into consideration as well.
Well 20-30 is still considerable.
Do you use an alternate APN or just the regular default one? I'm guessing default, but let me know either way.
I'm thinking I may just go ahead and give and stock a shot. The only thing I really dislike with stock is that you're forced to use the white background theme, which I don't like as much on my eyes as the dark background themes. Oh well. That should be a standard option to choose between white and black backgrounds.
Thanks Abhinav....... I'll try it out and we'll see what happens!
Sorry I forgot to mention that I use the default APN.
Abhinav,
Ok great!
No that's fine....... I figured you did anyway. Which is good cuz that means you didn't have to do anything extra to keep things in line.
Allright I'll try it too then...... hopefully I have the same luck. lol
Thanks!
Abhinav,
Since yesterday I've been using Stock and Textra's been uninstalled. I also reverted to my default APN and re-enabled VoLTE. We'll see how things go in the next few weeks regarding MMS messages.
One thing I noticed though after switching is that when I got an MMS message with a pic attached, my Stock app would create a separate thread for the sender, which would only have a "Message not downloaded" text in it and nothing else, and then the actual group MMS text (separate thread) with the attached word message & pic would be there. So then I have to go and delete that sender only text thread b/c it has nothing of importance. Why does Stock even create that?? I wish I knew how to make it stop. But if this works out like it has for you, I guess I can't really complain.
2 other minor things that I wish Stock would include are: 1) Let you choose the theme for background and text boxes like Textra does (I don't like white backgrounds very much) and 2) I wish it would let you choose the notification light color like Textra does. The blinking white light is the same one that my e-mail and voicemail apps use. For Textra, it would let you choose any color, and I'd choose blue.
Oh well. lol
Thanks.
Let me ask you........ I saw a post from last Nov where you said you were using Google Messenger, but now you say you use Stock. I'd actually prefer to use GM, but let me ask you, why did you go back to Stock? Was there an issue with GM? Please give as much detail as possible.
I see from that post that there issues with double messages etc. Do you know of anyone who has tried GM POST-Lollipop on the Z3 with VoLTE enabled w/o issue?
Thank You.
Hello, sorry I have to change my XDA theme just to enter this thread, so I didn't see your replies till now lol. As for Hangouts I had issues sending MMS via WiFi so I had to use stock and haven't gone back since.
Well I just tested again since you asked, same issue even now with Hangouts.
Abhinav,
It's fine. No prob!
Hangouts? No I asked about Google Messenger. lol I only use Hangouts for IMs.
Just reread my last post and lemme know when you can. Thanks man!!
My apologies, I tried Messenger just now, same issue, it says cellular data is turned off.
No problem brotha. lol
Google Messenger is saying that? So even though your cellular data IS on it says it's off??
I briefly tried GM earlier on. Seems to work fine, but since Textra didn't seem to mix well with VoLTE, I'm wary of trusting another third party texting app, EVEN one made by Google. lol
That would be correct. Maybe the stock messenger is somehow tweaked to allow MMS via WiFi.
Oh ok. Weird b/c I'm NOT having that issue. And yes, I believe Lollipop fixed the Stock app finally with regards to MMS and even WiFi being on when an MMS comes in.
My one issue with Stock is, b/c I can't whitelist it on Stamina Mode Whitelist, even though it does LET MMS messages through right away when Stamina Mode has kicked in (15 min after screen went off), even though I have "Auto Download MMS messages" enabled, it doesn't always download them. So if I get a mass text from some people, I'm MAYBE gonna have to manually download each message individually? GM doesn't appear to do that from a test I ran, but will it work with VoLTE enabled? lol (Let me stress again, Stock only does this SOMETIMES, not all the time.)
I tried another test and GM failed in 2 MINOR ways: 1) When Stamina Mode is on and WiFi too, my Z3 DOES NOT notify me of the incoming MMS message (b/c of Stamina Mode being on probably). Upon turning the screen on though the message comes in right away, and the time stamp on it is actually correct, and it already downloaded the MMS msg too unlike what Stock sometimes does. 2) The sender's phone doesn't show DELIVERED when using GM on my phone, just SENT. But with Stock it does show as DELIVERED.
Although I dislike the idea of having to SOMETIMES manually download MMS messages, I dislike the idea of not being notified about them until I turn on the screen even more. lol Therefore, I'm going to stick with Stock. lol