Z5 rebooting in sleep mode - Xperia Z5 Q&A, Help & Troubleshooting

I got a brandnew xperia z5 and can´t really use it. It constantly reboots itself when put into sleep mode. It works perfectly well when the screen is on. I got no SD-card and Sim in it and no apps are installed.

Info
Dr.Underwear said:
I got a brandnew xperia z5 and can´t really use it. It constantly reboots itself when put into sleep mode. It works perfectly well when the screen is on. I got no SD-card and Sim in it and no apps are installed.
Click to expand...
Click to collapse
not good to hear this and also not good to recommend Factory Reset for Factory Mobile :|
anyway Try to Install Fresh ROM by Using PC Companion (Repair Firmware Option)
If Nothing change after this then it might have battery issue so just ask for replacement
:good:

Might it be the security demo feature if you don't have a sim inside?
Sent from my E6653 using Tapatalk

Related

No signal at phone's start

Hi there!!
I have noted that since I have updated the phone with the last firmware 2.31, very often I turn on the phone and it doesn't get phone signal. I have no signal at all and even if I manually try to connect it I cannot do nothing. The only solution is reboot the phone. Anyone else is experiencing this??
Sent from my HTC One S using xda app-developers app
I'm the only one who he's experiencing this?
I got a similar problem after the update (in my phone it doesn't see the sim card): disabling fastboot mode in power settings solves the problem but startup takes much longer (as a reboot).
So now I don't switch off the phone anymore, I just put it in flight mode: it drains only 2% of the battery overnight.
Ciao
mvmv said:
I got a similar problem after the update (in my phone it doesn't see the sim card): disabling fastboot mode in power settings solves the problem but startup takes much longer (as a reboot).
So now I don't switch off the phone anymore, I just put it in flight mode: it drains only 2% of the battery overnight.
Ciao
Click to expand...
Click to collapse
So this is a problem related to the fast boot option...I hope that situation get better with jelly bean update...
Sent from my HTC One S using xda app-developers app
Same problem here since updating TWO phones via Orange. Awaiting third phone and told not to perform the new update to this phone ?? as there is a charger/software problem ??
it seems that last updated is not that great...they have messed up with signals, also they have removed all audio profile from equalization except for the beast one...

Sony Xperia J lag issue

Hey guys i bought xperia j 3 weeks ago.
After using it for like 10 mins on txting (sometimes browsing) then my phone randomly lags. I cant unlock my phone on pattern, cant type correctly cant answer phone calls because the screen is lagging and the screen doesnt respond well . I need to restart my phone like 7-10 times a day(seriously) . Anyone here can help? I tried upgrading and downgrading the firmware and factory reset but the problem is still there. Help guys now my phone is sitting like a brick because i cant use it well i hate budget phones from sony
Try update to the latest firmware. It is much better now.
Sent from my ST26i
just check this thread http://forum.xda-developers.com/showthread.php?t=2059076
tataykokalbo said:
Hey guys i bought xperia j 3 weeks ago.
After using it for like 10 mins on txting (sometimes browsing) then my phone randomly lags. I cant unlock my phone on pattern, cant type correctly cant answer phone calls because the screen is lagging and the screen doesnt respond well . I need to restart my phone like 7-10 times a day(seriously) . Anyone here can help? I tried upgrading and downgrading the firmware and factory reset but the problem is still there. Help guys now my phone is sitting like a brick because i cant use it well i hate budget phones from sony
Click to expand...
Click to collapse
Try to update your XJ to 75 then you'll see your XJ is back to normal :victory:
ahmadhussein said:
just check this thread http://forum.xda-developers.com/showthread.php?t=2059076
Click to expand...
Click to collapse
gonna install it now and let you know if it works
crownpku said:
Try update to the latest firmware. It is much better now.
Sent from my ST26i
Click to expand...
Click to collapse
Gonna install first the calibration thing and then update my phone to.75 firmware
Sent from my LT26i using xda premium
tataykokalbo said:
Hey guys i bought xperia j 3 weeks ago.
After using it for like 10 mins on txting (sometimes browsing) then my phone randomly lags. I cant unlock my phone on pattern, cant type correctly cant answer phone calls because the screen is lagging and the screen doesnt respond well . I need to restart my phone like 7-10 times a day(seriously) . Anyone here can help? I tried upgrading and downgrading the firmware and factory reset but the problem is still there. Help guys now my phone is sitting like a brick because i cant use it well i hate budget phones from sony
Click to expand...
Click to collapse
UnlockBootloader > Root > Change Kernel > Overclock to 1.3Ghz
Freeze using link2sd :
- Connected Devices (if you don't need to connect to other SONY device)
- Smart Connect (maybe for SmartWatch, etc)
- Sound enhancements (if you feel lag when you use WALKMAN)
- Update Centre (just unfreeze it when you need to update)
Use Zeam Launcher and Freeze Xperia stock launcher
Use Camera ICS+ and Gallery ICS to replace stock camera and album. (just freeze stock Album. Don't freeze stock Camera!)
Disable Google's location service when you don't need it (Settings>Location Services>Google's location service)
This phone have too much running app on RAM (Connected Devices,Smart Connect, etc). You can play Temple Run 2 smoothly if you have much free RAM... sorry for my English hehe :cyclops:

Issues after 4.4.3 update

Hello guys
I just finished updating my rooted Nexus 5 to 4.4.3 and it went fine but I immidiately noticed some "problems" when I turned it on. The thing is that my touch screen is not as responsive as before 4.4.3 update. On 4.4.2 scrolling was flowy and smooth like on ice, but on 4.4.3 I got big delay (half cm of emptiness) on scrolling through gesture (apps, home or anything..) and, even worse, when I'm scrolling down my Contacts list it dials randomly due to a lagging. Is there any calibration to be done or that's it?
Sent from my Nexus 5 using XDA Free mobile app
It doesn't sound normal. Mine is working just as smooth as it was on 4.4.2. Have you tried wiping the phone? Do a factory reset and see.
Sent from my Nexus 5
issues here
my battery went from 19% to 0 over night.... in airplane mode. previously, it would only use 3-4% overnight, esp with everything turned off. almost woke up late
also, im having a hard time answering phone calls. i slide to answer, it doesnt answer but its still ringing
I noticed that there is a bunch of different problems reported last two days and I have decided to wait for Google's response on all of this mess. But I must say that my phone is working better now and somehow it heals itself )) Maybe this update is about implementing some organic components
Sent from my Nexus 5 using XDA Free mobile app
I'm having a lot of issues with my phone.. Seems like an sd card issue. Ant app that uses memory does not work properly... Even the camera does not load...
I'm going to do a factory reset... Any way to save all settings on stock?
Sent from my Nexus 5 using XDA Free mobile app
I also got a big issue on 4.4.3. since the update i get sponataeuos signal dropouts especially when i travel by bus or train.
It seams the radio has problems by logging out at one cell and switch to an other cell. Also the reception/signal is very weak.
Someone noticed the same? or does anybody has a tip?
thanks in advance :good:
Are you charging your phone simultaneously or is your phone connected to a laptop? remove that and the try. lemme know.
Seadra said:
Are you charging your phone simultaneously or is your phone connected to a laptop? remove that and the try. lemme know.
Click to expand...
Click to collapse
I'm always charging simultaneously
dwreck420 said:
my battery went from 19% to 0 over night.... in airplane mode. previously, it would only use 3-4% overnight, esp with everything turned off. almost woke up late
also, im having a hard time answering phone calls. i slide to answer, it doesnt answer but its still ringing
Click to expand...
Click to collapse
Go to settings > apps > locate google dialer and clear cache
For battery drain, install an app https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats (it's free demo version is available on XDA) or https://play.google.com/store/apps/details?id=com.gsamlabs.bbm
Observe your device for one day after complete charge (90+) and use it.
Using that app, you'll observe the apps/wakelocks which are causing unnecessary battery drain. Eliminate them or post screenshots here so that we can help you to solve battery drain issue.
Sent from my Nexus 5 using Tapatalk
I'm guessing OP's problem is related to this http://forum.xda-developers.com/showthread.php?t=2643097 but this is the first time I have heard the same for Nexus 5.
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
rootSU said:
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
Click to expand...
Click to collapse
+1 - Clean wipe and see, it might fix all of your issues. Hopefully it does
rootSU said:
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
Click to expand...
Click to collapse
I didn't tried the factory reset, I went further and flashed the factory image but problems still exist [emoji15]
sworn3yes said:
I didn't tried the factory reset, I went further and flashed the factory image but problems still exist [emoji15]
Click to expand...
Click to collapse
Did you flash the userdata.img? If not, your data is still there and still possibly causing the issue.
GPS not Working
Has anyone else noticed if their GPS is working or not? I was trying to use mine last night and I can see that GPS connects and it brings up the map but then never navigates or even moves from the starting point on the map. Can someone let me know if this is a new problem??? I flashed the N5_4.4.3.zip file that someone pointed me to, as I had asked for a flashable zip file to update to 4.4.3 as I still have not gotten an ota notification from T-Mobile:confused
i have a question also,
what if i like the current mono toned google dialer?
when i get this update & it updates the dialer, is it possible to un-install the dialer update to revert back to the older dialer?
rootSU said:
Did you flash the userdata.img? If not, your data is still there and still possibly causing the issue.
Click to expand...
Click to collapse
Yes I did. I flashed the image with the 'flash-all.bat' method which includes it [emoji17]

Android Sytem.UI has stopped working HTC U11

Hello,
I have an HTC U11, 4GB RAM, 64GB storage and for unknown reason it displays this message: Android System.UI has stoppedn working. I tried factory restet, I cleared cache partition, I installed a new kernel (cleanslate). It comes back to normal after I reboot the device (I cannot do anything on it because nothing will work)
Hello, I'm experiencing the same error. I thought it's from some app that I installed but it's not. It does crash about at least once a day. The screen just blinks on and off in the lock screen if I try to turn it on.
The only solution is to soft reset it.
kvrx said:
Hello, I'm experiencing the same error. I thought it's from some app that I installed but it's not. It does crash about at least once a day. The screen just blinks on and off in the lock screen if I try to turn it on.
The only solution is to soft reset it.
Click to expand...
Click to collapse
Same here, can't find the reason and only restart can fix it until the next crash... Spooky!?
Sent from my [device_name] using XDA-Developers Legacy app
Maybe you have damaged phones? I know that when my phone fell on the top left edge and screen cracked, also SIM was affected. It works but only without PIN code. If I have pin code I get system UI errors, cannot use the device at all.
Sent from my HTC U11 using Tapatalk
Platoon said:
Maybe you have damaged phones? I know that when my phone fell on the top left edge and screen cracked, also SIM was affected. It works but only without PIN code. If I have pin code I get system UI errors, cannot use the device at all.
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
Same issue here, occurs one in a week, since I realize hard reset, not happen again.
Simply can't unlocked the phone, lock screen blinks, and the only solution is soft reset, I hope this not happen again.
Hi,
I have the same issue - it's been happening once a week for a few months now - the screen is blinking and the only way to "fix" it (temporarily) is to [soft] reset the phone. The error I get (when I can see it) is what the OP mentioned.
I too thought that it might be one of my apps but it's been happening even after I disabled a few apps.
I haven't ever dropped my phone...
Could it be a hardware issue (my phone is still under warranty with my company)?
Has anybody tried a hard reset?
Cheers
adita.cr said:
Hi,
I have the same issue - it's been happening once a week for a few months now - the screen is blinking and the only way to "fix" it (temporarily) is to [soft] reset the phone. The error I get (when I can see it) is what the OP mentioned.
I too thought that it might be one of my apps but it's been happening even after I disabled a few apps.
I haven't ever dropped my phone...
Could it be a hardware issue (my phone is still under warranty with my company)?
Has anybody tried a hard reset?
Cheers
Click to expand...
Click to collapse
I try a hard reset two weeks ago, not happen again, for now.

No sim error and no wifi

Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.

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