Internal Storage isn't being recognized on Windows (Marshmallow) - Nexus 5 Q&A, Help & Troubleshooting

After upgrading to marshmallow, the internal storage is no longer accessible from my computer. It only works when on twrp recovery mode. Already turned off USB debugging, changed MTP and back, reinstalled the latest ADB drivers, removed the ADB drivers completely and no cigar. Anyone else going through this?

I think you have to pull down the notification shade and search MTP. I can't remember what I did (you only have to do this once) but you can go to Settings, Developer options, Select USB Configuration (under Networking), and select MTP (Media Transfer Protocol) to enable this.

For 6.0 and up the internal storage, like lollipop was not allowede to be accessed on your computer even with mtp or media transfer protocol selected on your dev options. What i highly suggest for you is to tryother methods such as use stickmpunt from chainfire or try an app like airdroid to transfer files from your phone to the comp or vice versa

stevemw said:
I think you have to pull down the notification shade and search MTP. I can't remember what I did (you only have to do this once) but you can go to Settings, Developer options, Select USB Configuration (under Networking), and select MTP (Media Transfer Protocol) to enable this.
Click to expand...
Click to collapse
You pull down the notification shade and tap the USB icon, switch the MTP. I have to do this every time, regardless of the option set in developer settings.

With the mtp checked will you be able to transfer files on 6.0? I failed for it on my computer here though

stevemw said:
I think you have to pull down the notification shade and search MTP.
Click to expand...
Click to collapse
This way works out of the box for me (of course You should do that AFTER You connect Your Marshmallow phone to the pc ). I didn't activate dev options. Windows 8.1
phantom146 said:
With the mtp checked will you be able to transfer files on 6.0? I failed for it on my computer here though
Click to expand...
Click to collapse
What Operating System do You use?

Xtrasmooth Rom by Daniel Tucci Updated to latest 6.0

http://forum.xda-developers.com/google-nexus-5/help/considering-android-6-0-mtp-desktop-pc-t3218687

Related

[Q] phone not recognized as storage when connected to laptop

HI all, I seem to have a problem getting my laptop (ubuntu 12.04) to recognize my phone as storage when connected via USB. Here's what happened. I have already enabled USB debugging and USB debugging notify. When I plugged the phone to my laptop I got the usual message on the screen of my phone an when I clicked on it there were 2 tick boxes: one to recognize the phone as camera (that by the way worked) and the other one that recognized the phone as storage: when ticked nothing happened on my laptop, so I unticked both and now that bloody message is not coming up anymore on my phone, I only got one which says "USB debugging connected". ANy idea?
thanks
Disable the USB debugging... It's not needed for storage connection.
Sent from my One using XDA Premium 4 mobile app
HI thanks, ok fair enough but somehow I seem to have messed up with it and I would like to fix it if I can: I can't get the usb debugging mode message up when I connect the phone and the laptop doesn't recognize it as storage, not only ubuntu but even windows! could it be a matter of drivers? If so where can I get them from?
thanks
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
happygolucky919 said:
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
Click to expand...
Click to collapse
Thanks. When I connect the device as PTP it gets connected but when I do it as MTP , computer shows the error that drivers are not installed.
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
IIIIkoolaidIIII said:
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
Click to expand...
Click to collapse
Thanks. That would be of great help.
Dush123 said:
Thanks. That would be of great help.
Click to expand...
Click to collapse
Here are the three guides I have bookmarked relating to MTP, I think the first from Tom's Hardware should fix (download is in 3rd post).
http://www.tomshardware.co.uk/forum/50119-63-devices-working
http://forum.xda-developers.com/showthread.php?t=2390296
http://forum.xda-developers.com/showthread.php?t=2391236
Hope these help.
B
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
Oh yeah the other thing I didn't mention is MTP honors your phones security, so if you have a secure lock it won't show up initially until screen is on and device is unlocked.
Same issue, no options under USB computer connection !
boringfrog said:
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
Click to expand...
Click to collapse
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
mkhanemkay said:
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
Click to expand...
Click to collapse
Sorry it was a friends phone so I just returned it to him after try a few attempts. Can you not put your data into the cloud then you can access it on your PC? Good luck.
PC not recognizing OnePlus 2 after update to Oxigen 3.0.1
What seems to solve the problem is to pull down the notifications bar, which shows one notification which gives you multiple options for the USB. Please choose the file download option(usually the second option). Your OPT will show up on the PC.
Thanks and regards to all.

DOOGEE Y300 USB Drivers/Windows 10

I cannot connect my DOOGEE Y300 to my Windows 10 PC as USB storage. The PC makes the usual sound when making a USB connection but the phone does not appear in Windows Explorer. The phone appears as "phone" in "Devices and Printers" but I have not been able to enable it. Has anyone else had this problem (and fixed it).
bobw1943 said:
I cannot connect my DOOGEE Y300 to my Windows 10 PC as USB storage. The PC makes the usual sound when making a USB connection but the phone does not appear in Windows Explorer. The phone appears as "phone" in "Devices and Printers" but I have not been able to enable it. Has anyone else had this problem (and fixed it).
Click to expand...
Click to collapse
There should be a notification on the device when you connect it, pull that notification down and it might say its connected to device for charging, tap that notification and see if it pops another menu up with more options, select MTP for file transfer.
Droidriven said:
There should be a notification on the device when you connect it, pull that notification down and it might say its connected to device for charging, tap that notification and see if it pops another menu up with more options, select MTP for file transfer.
Click to expand...
Click to collapse
Hi I am a new member. I am also having the same problem with windows 10 and my y300. I have tried your solution but this still does not work. Has anyone had any success getting this working? Thank you.
sheffcitylad said:
Hi I am a new member. I am also having the same problem with windows 10 and my y300. I have tried your solution but this still does not work. Has anyone had any success getting this working? Thank you.
Click to expand...
Click to collapse
Do you have the USB drivers for your device installed? The drivers that auto install when you connect to PC are not always enough. There should be drivers for your device brand that can be downloaded and installed manually.
Is your device recognized in device manager?
Sent from my SCH-I535 using Tapatalk

Does this phone support MTP?

When I switch to "Files" mode, the Mate 8 (A10 128GB version) comes up with some kind of installer named 华为手机助手安装向导.exe (presumably a proprietary Windows-only file manager).
Is there a way to move files using MTP or (please God) usb storage? Apart from rooting the phone, of course. I could probably put the files on local web server and download with http, if that will let me add mp3's, flacs, and ring tones.
Thanks
Hi
I think this is the hisuite software from huawei
Install it to get driver ,or try to find driver anywere before trying to activate mtp
Thanks for the response!
I already have MTP working fine when I connect my Nexus 4. Shouldn't I be able to use the same MTP driver with the Mate 8?
I don't use Windows and I don't think USB works with wine, so I probably can't use an .exe file at all.
Im not sure if the driver is the same with nexus 4, but i think its the same methode to mount mtp if you use linux
I am on Solus and linux mint and have no issues with mounting the mate 8. Check to see if usb debugging under developer options is ON. You can also check what mode is the usb setting on your device by opening the dialer and dialing: *#*#2846579#*#* look under background settings and open usb port setting and change it to manufacture mode. Good luck!
Thanks for the responses. I tried it on my home Linux machine and it worked fine. Not sure what is up with my work box.

USB Debugging Disables MTP on Windows 10

Just got the 6 today. Connected it to my Win10 pc to transfer files and notice that the internal storage/phone is not showing in windows explorer. Spent the next few minutes installing OnePlus drivers, changing cables, etc. all to no avail. I am unable to get the phone to show in windows explorer with USB Debugging checked along when using MTP. However, if I deselect USB Debugging, the phone now shows in windows explorer along with all files and folders. I have done a hard reset - which actually put me in a bootloop for an hour or so - thanks to OnePlus Support. Upon resolving the bootloop, my phone was completely wiped and set it up again. I still have the same issue. The only item that shows in windows explorer when USB Debugging is connected is the drivers folder for OnePlus - see image 1. I also have an error in device manager for MTP - see image 2.
I currently have the 5T and have no issues viewing it in windows explorer with USB Debugging selected. Also, if I select PTP (pictures) rather than MTP, it shows in windows explorer albeit with only two folders DCIM / Pictures.
Any suggestions are certainly appreciated as I am sure when I call OnePlus Support back in the AM they will be clueless and tell me to ship the phone back.
Thanks, in advance!
azsl1326 said:
Just got the 6 today. Connected it to my Win10 pc to transfer files and notice that the internal storage/phone is not showing in windows explorer. Spent the next few minutes installing OnePlus drivers, changing cables, etc. all to no avail. I am unable to get the phone to show in windows explorer with USB Debugging checked along when using MTP. However, if I deselect USB Debugging, the phone now shows in windows explorer along with all files and folders. I have done a hard reset - which actually put me in a bootloop for an hour or so - thanks to OnePlus Support. Upon resolving the bootloop, my phone was completely wiped and set it up again. I still have the same issue. The only item that shows in windows explorer when USB Debugging is connected is the drivers folder for OnePlus - see image 1. I also have an error in device manager for MTP - see image 2.
I currently have the 5T and have no issues viewing it in windows explorer with USB Debugging selected. Also, if I select PTP (pictures) rather than MTP, it shows in windows explorer albeit with only two folders DCIM / Pictures.
Any suggestions are certainly appreciated as I am sure when I call OnePlus Support back in the AM they will be clueless and tell me to ship the phone back.
Thanks, in advance!
Click to expand...
Click to collapse
Mine works like this.
Plug up the phone to the computer pull down your notification bar and select PTP
It will show only the DCIM folder
Now pull the notification bar down again and switch to transfer files and there you go
but how to turn on mtp while you are in bootloader ?
tried different drivers and window 10 does not show me phone storage.
x111 said:
but how to turn on mtp while you are in bootloader ?
tried different drivers and window 10 does not show me phone storage.
Click to expand...
Click to collapse
Apparently you can not enable mtp in bootloader or TWRP yet on this phone.
azsl1326 said:
Apparently you can not enable mtp in bootloader or TWRP yet on this phone.
Click to expand...
Click to collapse
I was able to get mtp in twrp. Once you're in twrp, unplug the cable then plug it back in
surface13 said:
I was able to get mtp in twrp. Once you're in twrp, unplug the cable then plug it back in
Click to expand...
Click to collapse
Per TWRP's site, "MTP is disabled because it causes a kernel panic sometimes with the stock kernel."
Haven't actually tried your suggestion, but I will next time.
azsl1326 said:
Per TWRP's site, "MTP is disabled because it causes a kernel panic sometimes with the stock kernel."
Haven't actually tried your suggestion, but I will next time.
Click to expand...
Click to collapse
Why not instead of risking panic, just use an OTG drive?
adb push should work fine

Problem connecting to PC

Hi, I have just received my new phone, but when I connect it to the PC via USB cable I only get this attached. How can I make it known as an external memory?
Thanks for your help
Massimo
Run the driver installer from in that cd drive
Then on the phone, swipe down to your notification view and select the charge type notification and select
"Transfer files"
Hunter3U said:
Run the driver installer from in that cd drive
Then on the phone, swipe down to your notification view and select the charge type notification and select
"Transfer files"
Click to expand...
Click to collapse
That's what I have done... but still open CD Oneplus Drivers...
I can choose between Transfer files, Tethering, MIDI, PTP
My Pc is Windows 10 last update
elconfa said:
That's what I have done... but still open CD Oneplus Drivers...
I can choose between Transfer files, Tethering, MIDI, PTP
My Pc is Windows 10 last update
Click to expand...
Click to collapse
If you go to Control Panel > Programs and Features, do you have the Oneplus drivers in that list?
Hunter3U said:
If you go to Control Panel > Programs and Features, do you have the Oneplus drivers in that list?
Click to expand...
Click to collapse
Yes, OnePlus USB Drivers 1.00
Hello! I am having this exact problem with my Oneplus 7t Pro. Was anyone, perhaps the original poster, ever able to solve it?
I need original cable for connecting with pc
Maybe is it problem
Sent from my GM1910 using Tapatalk

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