Just got the 6 today. Connected it to my Win10 pc to transfer files and notice that the internal storage/phone is not showing in windows explorer. Spent the next few minutes installing OnePlus drivers, changing cables, etc. all to no avail. I am unable to get the phone to show in windows explorer with USB Debugging checked along when using MTP. However, if I deselect USB Debugging, the phone now shows in windows explorer along with all files and folders. I have done a hard reset - which actually put me in a bootloop for an hour or so - thanks to OnePlus Support. Upon resolving the bootloop, my phone was completely wiped and set it up again. I still have the same issue. The only item that shows in windows explorer when USB Debugging is connected is the drivers folder for OnePlus - see image 1. I also have an error in device manager for MTP - see image 2.
I currently have the 5T and have no issues viewing it in windows explorer with USB Debugging selected. Also, if I select PTP (pictures) rather than MTP, it shows in windows explorer albeit with only two folders DCIM / Pictures.
Any suggestions are certainly appreciated as I am sure when I call OnePlus Support back in the AM they will be clueless and tell me to ship the phone back.
Thanks, in advance!
azsl1326 said:
Just got the 6 today. Connected it to my Win10 pc to transfer files and notice that the internal storage/phone is not showing in windows explorer. Spent the next few minutes installing OnePlus drivers, changing cables, etc. all to no avail. I am unable to get the phone to show in windows explorer with USB Debugging checked along when using MTP. However, if I deselect USB Debugging, the phone now shows in windows explorer along with all files and folders. I have done a hard reset - which actually put me in a bootloop for an hour or so - thanks to OnePlus Support. Upon resolving the bootloop, my phone was completely wiped and set it up again. I still have the same issue. The only item that shows in windows explorer when USB Debugging is connected is the drivers folder for OnePlus - see image 1. I also have an error in device manager for MTP - see image 2.
I currently have the 5T and have no issues viewing it in windows explorer with USB Debugging selected. Also, if I select PTP (pictures) rather than MTP, it shows in windows explorer albeit with only two folders DCIM / Pictures.
Any suggestions are certainly appreciated as I am sure when I call OnePlus Support back in the AM they will be clueless and tell me to ship the phone back.
Thanks, in advance!
Click to expand...
Click to collapse
Mine works like this.
Plug up the phone to the computer pull down your notification bar and select PTP
It will show only the DCIM folder
Now pull the notification bar down again and switch to transfer files and there you go
but how to turn on mtp while you are in bootloader ?
tried different drivers and window 10 does not show me phone storage.
x111 said:
but how to turn on mtp while you are in bootloader ?
tried different drivers and window 10 does not show me phone storage.
Click to expand...
Click to collapse
Apparently you can not enable mtp in bootloader or TWRP yet on this phone.
azsl1326 said:
Apparently you can not enable mtp in bootloader or TWRP yet on this phone.
Click to expand...
Click to collapse
I was able to get mtp in twrp. Once you're in twrp, unplug the cable then plug it back in
surface13 said:
I was able to get mtp in twrp. Once you're in twrp, unplug the cable then plug it back in
Click to expand...
Click to collapse
Per TWRP's site, "MTP is disabled because it causes a kernel panic sometimes with the stock kernel."
Haven't actually tried your suggestion, but I will next time.
azsl1326 said:
Per TWRP's site, "MTP is disabled because it causes a kernel panic sometimes with the stock kernel."
Haven't actually tried your suggestion, but I will next time.
Click to expand...
Click to collapse
Why not instead of risking panic, just use an OTG drive?
adb push should work fine
Related
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me
HI all, I seem to have a problem getting my laptop (ubuntu 12.04) to recognize my phone as storage when connected via USB. Here's what happened. I have already enabled USB debugging and USB debugging notify. When I plugged the phone to my laptop I got the usual message on the screen of my phone an when I clicked on it there were 2 tick boxes: one to recognize the phone as camera (that by the way worked) and the other one that recognized the phone as storage: when ticked nothing happened on my laptop, so I unticked both and now that bloody message is not coming up anymore on my phone, I only got one which says "USB debugging connected". ANy idea?
thanks
Disable the USB debugging... It's not needed for storage connection.
Sent from my One using XDA Premium 4 mobile app
HI thanks, ok fair enough but somehow I seem to have messed up with it and I would like to fix it if I can: I can't get the usb debugging mode message up when I connect the phone and the laptop doesn't recognize it as storage, not only ubuntu but even windows! could it be a matter of drivers? If so where can I get them from?
thanks
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
happygolucky919 said:
Menu>Storage>*menu on the upper right corner*>USB computer connection>*check box MTP/PTP*
Click to expand...
Click to collapse
Thanks. When I connect the device as PTP it gets connected but when I do it as MTP , computer shows the error that drivers are not installed.
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
IIIIkoolaidIIII said:
MTP is a proprietary and modern protocol, older or open source OS's will not support it out of the box. You will need the relevant drivers, not sure how to do it on older version of Ubuntu, may be worth looking in their forums (support is included in new version in the proprietary driver bundle). There are no drivers for Windows XP, but you can get them for Windows 7, I'll dig out the guide I have bookmarked somewhere.
Click to expand...
Click to collapse
Thanks. That would be of great help.
Dush123 said:
Thanks. That would be of great help.
Click to expand...
Click to collapse
Here are the three guides I have bookmarked relating to MTP, I think the first from Tom's Hardware should fix (download is in 3rd post).
http://www.tomshardware.co.uk/forum/50119-63-devices-working
http://forum.xda-developers.com/showthread.php?t=2390296
http://forum.xda-developers.com/showthread.php?t=2391236
Hope these help.
B
---------- Post added at 09:22 AM ---------- Previous post was at 09:21 AM ----------
Oh yeah the other thing I didn't mention is MTP honors your phones security, so if you have a secure lock it won't show up initially until screen is on and device is unlocked.
Same issue, no options under USB computer connection !
boringfrog said:
I'm having a similar problem on my phone, there is no option to change USB computer connection, so phone not regonised when plugged into PC? Any ideas?
Click to expand...
Click to collapse
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
mkhanemkay said:
Hi, boringfrog,
were you able to get the issue resolved ?
After the phone upgraded from 12.0-YNG1TAS17L to 12.0-YNG1TAS2I3, i am seeing the similar issue, my phone will only charge on a Laptop, i tried different cables, 2 laptops, uninstalled and re-installed drivers, nothing works, i did a dirty flash back to 12.0-YNG1TAS17L the issue still exists, i tried enabling and disabling ADB debugging etc...
Under storage options , under the three dots on the right i see the USB computer connection, upon hitting it , nothing happens, the storage page just refreshes... no options to mount as MTP....
Please help need to copy the data from phone to PC...
Click to expand...
Click to collapse
Sorry it was a friends phone so I just returned it to him after try a few attempts. Can you not put your data into the cloud then you can access it on your PC? Good luck.
PC not recognizing OnePlus 2 after update to Oxigen 3.0.1
What seems to solve the problem is to pull down the notifications bar, which shows one notification which gives you multiple options for the USB. Please choose the file download option(usually the second option). Your OPT will show up on the PC.
Thanks and regards to all.
I have a Nexus 5 that I have had about a month now and I had the USB on it working before about a week ago. I plugged it in today and neither my desktop or laptop could recognize it anymore. Both computers are running Windows 8.1.1 and the issues seems to be new as I can neither get USB storage or ADB to find it. The closest I can get it to working is to switch the USB mode to PTP and it reads that but I don't want to pull photos off. When I have it in MTP, it makes the sound of it plugging in and my phone shows it is plugged into a computer but Explorer shows nothing and it says it is working normally in device manager. I've tried everything from enabling and disabling debugging, restarted both my phone and computer tried reinstalling the drivers (both by the computer automatically finding them and manually installing them) but nothing seems to work. Is it possible that Windows Update could of broke the drivers since my computer installed updates yesterday? I also have Linux on my laptop and it appears to read fine with Linux.
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
OK thanks. I'll give it a try because it was showing up as ACER ADB Device under device manager
EDIT: I updated the drivers and used the USB composit drivers instead and it got MTP working again. When I set it to USB composit, it installed Google's ADB drivers and the Nexus 5's USB drivers so everything is working again. Thanks for your help
EddyOS said:
That's the exact issue. If you check in Device Manager you'll see it listed as 'ACER ADB Device' (or something like that). You have right-click on it, select update driver, manually check and go through the list option and choose the MTP driver and it'll work again (and with USB Debugging enabled if you don't usually have it on like me)
I theorise that it's happened cause the Acer driver is digitally signed and the Google ones aren't but I could be wrong. Either way, it's a PITA
Click to expand...
Click to collapse
I canĀ“t manually update driver because of this:
when i update the acer adb it says the driver is up to date and everything is all same. what to do?
Thanks! Thought I was going to go crazy. Worked for me...
i set the driver to MTP as mentioned above and the phone started to show up on the explorer but now i couldnt copy any files from my laptop to the
phone. It displays like that and if clicked yes then the copy wouldnt happen.what is the problem.
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
wangdaning said:
Uninstall driver, plug in device, tell windows to not auto install driver (or disconnect from internet), click to update or install driver, point to folder with drivers, install, all is done.
Click to expand...
Click to collapse
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Big tree said:
actually i did all the process above(when the phone was not appearing) and then i got to display the thing on the explorer. and shall i do it still what you say.
Click to expand...
Click to collapse
That msg comes when you're in PTP mode I think...Only certain formats are supported.
Check under storage, expansion menu and make sure you are set to the first option...not PTP.
Above guy mentioned to have phone in USB debugging mode when setting up drivers.
If the device is showing then you need to point to the drivers for it (download them from google). I reinstalled windows a few days ago and had the acer issue (device first shows up in device manager as nexus 5 then switches to acer), windows wants it to be an acer device. Stop windows and then install the correct drivers,
For me I had to click the auto install in windows tray and tell it to stop. After a few times it worked.
No I'm connecting in MTP mode. Ahh its gettn irritating.
After upgrading to marshmallow, the internal storage is no longer accessible from my computer. It only works when on twrp recovery mode. Already turned off USB debugging, changed MTP and back, reinstalled the latest ADB drivers, removed the ADB drivers completely and no cigar. Anyone else going through this?
I think you have to pull down the notification shade and search MTP. I can't remember what I did (you only have to do this once) but you can go to Settings, Developer options, Select USB Configuration (under Networking), and select MTP (Media Transfer Protocol) to enable this.
For 6.0 and up the internal storage, like lollipop was not allowede to be accessed on your computer even with mtp or media transfer protocol selected on your dev options. What i highly suggest for you is to tryother methods such as use stickmpunt from chainfire or try an app like airdroid to transfer files from your phone to the comp or vice versa
stevemw said:
I think you have to pull down the notification shade and search MTP. I can't remember what I did (you only have to do this once) but you can go to Settings, Developer options, Select USB Configuration (under Networking), and select MTP (Media Transfer Protocol) to enable this.
Click to expand...
Click to collapse
You pull down the notification shade and tap the USB icon, switch the MTP. I have to do this every time, regardless of the option set in developer settings.
With the mtp checked will you be able to transfer files on 6.0? I failed for it on my computer here though
stevemw said:
I think you have to pull down the notification shade and search MTP.
Click to expand...
Click to collapse
This way works out of the box for me (of course You should do that AFTER You connect Your Marshmallow phone to the pc ). I didn't activate dev options. Windows 8.1
phantom146 said:
With the mtp checked will you be able to transfer files on 6.0? I failed for it on my computer here though
Click to expand...
Click to collapse
What Operating System do You use?
Xtrasmooth Rom by Daniel Tucci Updated to latest 6.0
http://forum.xda-developers.com/google-nexus-5/help/considering-android-6-0-mtp-desktop-pc-t3218687
I cannot connect my DOOGEE Y300 to my Windows 10 PC as USB storage. The PC makes the usual sound when making a USB connection but the phone does not appear in Windows Explorer. The phone appears as "phone" in "Devices and Printers" but I have not been able to enable it. Has anyone else had this problem (and fixed it).
bobw1943 said:
I cannot connect my DOOGEE Y300 to my Windows 10 PC as USB storage. The PC makes the usual sound when making a USB connection but the phone does not appear in Windows Explorer. The phone appears as "phone" in "Devices and Printers" but I have not been able to enable it. Has anyone else had this problem (and fixed it).
Click to expand...
Click to collapse
There should be a notification on the device when you connect it, pull that notification down and it might say its connected to device for charging, tap that notification and see if it pops another menu up with more options, select MTP for file transfer.
Droidriven said:
There should be a notification on the device when you connect it, pull that notification down and it might say its connected to device for charging, tap that notification and see if it pops another menu up with more options, select MTP for file transfer.
Click to expand...
Click to collapse
Hi I am a new member. I am also having the same problem with windows 10 and my y300. I have tried your solution but this still does not work. Has anyone had any success getting this working? Thank you.
sheffcitylad said:
Hi I am a new member. I am also having the same problem with windows 10 and my y300. I have tried your solution but this still does not work. Has anyone had any success getting this working? Thank you.
Click to expand...
Click to collapse
Do you have the USB drivers for your device installed? The drivers that auto install when you connect to PC are not always enough. There should be drivers for your device brand that can be downloaded and installed manually.
Is your device recognized in device manager?
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