Database Info

[VIDEO] Samsung Captivate USB JiG Video *Start to Finish*

All links pulled due to XDA Request after an XDA member complained I was only out for profits to a moderator on a few products I have. Due to the fact I link to a product or two and a few other things in many videos, I was asked to pull any content relating to this.
I will still be offering all this great material at my website. Just go to google and search for MobileTechVideos.

Okay, good video but I think you made a huge error when speaking unless I don't understand well. When you are explaining where pin 4 and 5 are you said pin 4 is on the far right of the side with 2 pins and pin 5 is the far right on the side with 3 pins. When you show pin 5 you point it out and point to the right, but when you turn it over you point to pin 4 being on the right side as well? Wouldn't that be pin 2 since you flipped the orientation of the USB over? I would think that once you flipped it over to touch pin 4 it would be the pin on the left to match up with pin 5. Take a look and explain if my thought process is wrong.
2:15 through 2:35 of the video.

flashman2002 said:
Okay, good video but I think you made a huge error when speaking unless I don't understand well. When you are explaining where pin 4 and 5 are you said pin 4 is on the far right of the side with 2 pins and pin 5 is the far right on the side with 3 pins. When you show pin 5 you point it out and point to the right, but when you turn it over you point to pin 4 being on the right side as well? Wouldn't that be pin 2 since you flipped the orientation of the USB over? I would think that once you flipped it over to touch pin 4 it would be the pin on the left to match up with pin 5. Take a look and explain if my thought process is wrong.
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You are correct. The first time I explained it, I had the jig backwards when viewing it (It's tough to speak clearly while also looking at the camera to make sure I'm in the frame so it still looks good so I had the damn thing backwards! The far right lead on the side with 3 leads is for pin 5. The far right lead on the side with 2 leads is for pin 4. I noticed this when I was producing the video and realized it does not matter either way you do it. I also correctly demonstrate it throughout the rest of the video so I let that slight flaw pass as it has ZERO impact on the overall task at hand. Thanks for mentioning it though! You have a good eye...
Oh and btw the 2 pins I talked about it were 4 and 5 no doubt there. I just called 4, 5 and then 5, 4 on that first step. So technically you seeing it as pin 2 is incorrect.

You did say to watch the entire video haha.
I personally would be able to figure out which pin was which but I figured it was worth mentioning since we have many people that just can't think for themselves on the site.

awesome work, ever thought of selling pre made jigs? Am sure tons of people would love to forego the soldering etc.
Either way great representation of the official forum thread!
Sent via I897 Darky's 8.0 ROM w/HSxPA

c0ns0le said:
awesome work, ever thought of selling pre made jigs? Am sure tons of people would love to forego the soldering etc.
Either way great representation of the official forum thread!
Sent via I897 Darky's 8.0 ROM w/HSxPA
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I'm thinking about adding it to my products and services page. What do you think a fair price is?

How about $.99 haha.
Save yourself some money and just do it yourself!

ademarne said:
How about $.99 haha.
Save yourself some money and just do it yourself!
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Nothing wrong with that. That's why I offered the free video. I would be doing this for users that are outside their skill set trying something like this. My product we be a lot cleaner and molded to appear as a true dongle versus a rigged up set of resistors...

connexion2005 said:
Nothing wrong with that. That's why I offered the free video. I would be doing this for users that are outside their skill set trying something like this. My product we be a lot cleaner and molded to appear as a true dongle versus a rigged up set of resistors...
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Already ordered some materials to make a few...

Added a link so you can buy an awesome JiG from me...

JiG's on sale for $8.00 @ the site til Monday so get yours today...

Best way to disable camera

I am starting a summer internship next week at a company that doesn't allow cameras. I need to permanently disable the camera. What's the best way? My thought was black epoxy. I've only ever done one before, but it was a crappy flip phone so I just took tools to it until I managed to break the camera, not doing that on the Cappy.

It isn't difficult to disassemble the captivate and remove the camera altogether. The you would just have to contend with the opening.

How strict are they and how do they enforce the policy? Can you just uninstall or freeze the camera software so it can't function? If you use a cover for it, can you permanently seal the camera opening?
Yes, I know there are easy ways for you to still take a picture, but is it enough to show a "good faith" attempt to disable it?
Sent from my Cappy.

Might be able to spray some plasti-dip on the lens (after masking everything else off) to cover it up semi-permanently. It won't come off until you try to peel it off and wont let a residue. Pretty much this: http://pocketnow.com/android/diy-soft-touch-rubberized-nexus-s-backing except not the whole back of course.

GSMinCT said:
I am starting a summer internship next week at a company that doesn't allow cameras. I need to permanently disable the camera. What's the best way? My thought was black epoxy. I've only ever done one before, but it was a crappy flip phone so I just took tools to it until I managed to break the camera, not doing that on the Cappy.
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Oh Man Sounds like someone is working at pfizers lol. If that is the case, The last time i was there for the same thing, epoxy wont work, I had to use a phone that didnt have a camera built in at all. I would double check just to be sure. would hate for you to do all this and then not be able to use it there anyway.

DaveyBB said:
How strict are they and how do they enforce the policy? Can you just uninstall or freeze the camera software so it can't function? If you use a cover for it, can you permanently seal the camera opening?
Yes, I know there are easy ways for you to still take a picture, but is it enough to show a "good faith" attempt to disable it?
Sent from my Cappy.
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No, they won't allow a software change, but on the other hand, in fact it has to still work so that they can check that the camera can't see anything.
I don't want to physically remove the camera, as I've heard phone software can freak out when a camera isn't there, and it would be a lot easier if I can still go into the Camera app and show them that it doesn't work.
zelendel said:
Oh Man Sounds like someone is working at pfizers lol. If that is the case, The last time i was there for the same thing, epoxy wont work, I had to use a phone that didnt have a camera built in at all. I would double check just to be sure. would hate for you to do all this and then not be able to use it there anyway.
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Guess again. This company does allow cameras that are permanently physically disabled. I've worked for them before. My plan is to sell the phone inside of the company at the end of the summer, already security approved, and put that towards an SGSII with another line's subsidy.
Pfizer is absurd, they are a private company doing private work and have no legitimate reason to block cameras. My employer does have very legitimate reasons.

why do u disable camera?

Usually secure sites wont even let you take devices with cameras in. You cant just say "Oh its disabled" and they allow the phone in. What about swapping sim cards to a difference device?
Private companys do this to prevent industrial espionage among other things.
But yeah this is a market the phone makers ignore. A galaxy s variant or droid with no camera would sell to the government/high tech sector.

GSMinCT said:
No, they won't allow a software change, but on the other hand, in fact it has to still work so that they can check that the camera can't see anything.
I don't want to physically remove the camera, as I've heard phone software can freak out when a camera isn't there, and it would be a lot easier if I can still go into the Camera app and show them that it doesn't work.
Guess again. This company does allow cameras that are permanently physically disabled. I've worked for them before. My plan is to sell the phone inside of the company at the end of the summer, already security approved, and put that towards an SGSII with another line's subsidy.
Pfizer is absurd, they are a private company doing private work and have no legitimate reason to block cameras. My employer does have very legitimate reasons.
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They have a very good reason for it and the reason is dumb people. To be honest I wold be happy they are allowing you to have the phone. Like Foxwoods there are many reasons people have no need to have their phone while at work to begin with. Well I hope you find a way to kill it but juts be warned that if you do disable the camera on a perm basis you will drop the value of your phone by ALOT!

it's 6 screws on the back, open the usb port, then disconnect and remove the camera from the unit entirely without the use of a tool. Opening the phone is not difficult and you should just be careful and use the smallest cross-tip and flathead available

I would just get a cheap flip phone to use while at work and swap the SIM card from phone to phone. Then you don't have to mess up your cappy and can leave out in the car while at work. You could get a cheap used one on ebay for less than ten bucks.
Sent from my customized Captivate by MikeyMike01 running 2.3.3

sethjamto said:
I would just get a cheap flip phone to use while at work and swap the SIM card from phone to phone. Then you don't have to mess up your cappy and can leave out in the car while at work. You could get a cheap used one on ebay for less than ten bucks.
Sent from my customized Captivate by MikeyMike01 running 2.3.3
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Bingo. Hell, i'm sure you or someone you know has a Razor laying around.

tquang620 said:
why do u disable camera?
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Why don't you read the original post? The company is military-industrial.
BenKranged said:
Usually secure sites wont even let you take devices with cameras in. You cant just say "Oh its disabled" and they allow the phone in. What about swapping sim cards to a difference device?
Private companys do this to prevent industrial espionage among other things.
But yeah this is a market the phone makers ignore. A galaxy s variant or droid with no camera would sell to the government/high tech sector.
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This company's policy is that you have to demonstrate the camera is disabled. They used to not allow cameraphones, but they realized somewhere along the line that was a losing battle.
If they don't have a camera, they are not able to be certified for the Android market, so they can't sell one. Apple wouldn't do an iPhone because they are Apple, and that leaves RIM with the extremely boring Bold 9000. Yawn.
zelendel said:
They have a very good reason for it and the reason is dumb people. To be honest I wold be happy they are allowing you to have the phone. Like Foxwoods there are many reasons people have no need to have their phone while at work to begin with. Well I hope you find a way to kill it but juts be warned that if you do disable the camera on a perm basis you will drop the value of your phone by ALOT!
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Yeah, the policy is a lot better than what they used to have, as there's not much out there with no camera. I understand why they do it, as it's a matter of national security, BUT pfizer is not an asset to national security, they are just a paranoid company apparently.
Foxwoods?
It's not worth that much anyways. I want to sell it within the company, so that would be a feature, not a drawback haha.
AdamOutler said:
it's 6 screws on the back, open the usb port, then disconnect and remove the camera from the unit entirely without the use of a tool. Opening the phone is not difficult and you should just be careful and use the smallest cross-tip and flathead available
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I can check and see if they will let me do that, but I don't think so, as it could be re-installed. I think it has to be something like Epoxy. I was asking if anyone had any better ideas....
sethjamto said:
I would just get a cheap flip phone to use while at work and swap the SIM card from phone to phone. Then you don't have to mess up your cappy and can leave out in the car while at work. You could get a cheap used one on ebay for less than ten bucks.
Sent from my customized Captivate by MikeyMike01 running 2.3.3
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I already have three phones that are allowed to go to work. They are all POS phones. LG C1300, Nokia 2610, and Moto V557 (camera disabled). SIM swapping for the weekend is a PITA.

GSMinCT said:
Why don't you read the original post? The company is military-industrial.
If they don't have a camera, they are not able to be certified for the Android market, so they can't sell one. Apple wouldn't do an iPhone because they are Apple, and that leaves RIM with the extremely boring Bold 9000. Yawn.
Yeah, the policy is a lot better than what they used to have, as there's not much out there with no camera. I understand why they do it, as it's a matter of national security, BUT pfizer is not an asset to national security, they are just a paranoid company apparently.
Foxwoods?
It's not worth that much anyways. I want to sell it within the company, so that would be a feature, not a drawback haha.
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Hmm military huh well that slims it down. SOunds like EB to me. I know they have a contract with ATT like most of the Bases and what not in CT. ATT offers most high end smart phones without a camera for just this type of work. Had to order one when i started working for them myself. As for better ideas, I would ok the epoxy idea with security first as it should be ok but who knows. As for Pfizer being not a security issue, that I would have to disagree with. The Bio-Medical plant in New London is closely watched by the Gov for a reason.

zelendel said:
Hmm military huh well that slims it down. SOunds like EB to me. I know they have a contract with ATT like most of the Bases and what not in CT. ATT offers most high end smart phones without a camera for just this type of work. Had to order one when i started working for them myself. As for better ideas, I would ok the epoxy idea with security first as it should be ok but who knows. As for Pfizer being not a security issue, that I would have to disagree with. The Bio-Medical plant in New London is closely watched by the Gov for a reason.
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Maaaaybe. The only thing they have to buy is the BB 9000. They may have somewhere that removes cameras and certifies them or something. I am going to check with security, but as far as I know now, the policy is the same as last year (what I described above). You make me want to be scared of Pfizer haha.
The epoxy is the best I can think of. Any better ideas?

I wonder if you could etch the lens with something like hydrofluoric acid from a glass etching kit?
(Disclaimer: I have not tried this and hydrofluoric acid is nasty, nasty ****.)

GSMinCT said:
Maaaaybe. The only thing they have to buy is the BB 9000. They may have somewhere that removes cameras and certifies them or something. I am going to check with security, but as far as I know now, the policy is the same as last year (what I described above). You make me want to be scared of Pfizer haha.
The epoxy is the best I can think of. Any better ideas?
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That may be the best one they have at the moment. I know ATT and HTC work closely together on it as most of the camera less models were all HTC. Had a tilt 2 without a camera lol. your epoxy might be your best shot.

GSMinCT said:
If they don't have a camera, they are not able to be certified for the Android market, so they can't sell one.
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I was not aware of this. Has google never heard of security? They are really dropping the ball here. Its not about paranoia. Just because something is not a matter of national security, doesn't mean you want photos of unreleased products leaking, etc.
To be constructive, since instructions to take the camera out of the phone have been posted. What about taking it out, spray painting it and reinstalling?

I'm thinking they won't accept that either... There's still audio recording. Also, the phone has the ability to act as a flash drive. Also, the phone can transfer documents over the cell network. Also, the phone can connect and run in promiscuous mode on a wifi network.
If they're truly concerned about security, those are risks. The camera is only one function.

I would find a hard care like the otter box commuter that has the camera hole cut out and its pretty deep. Then id put a piece of paper between the phone and the silicon inside the case. Put the hard case on and fill the whole with a epoxy/bondo. Once it dries just sand it down and respray the hard case with the phone out. No one will know.
Simply autobody lol.

Minor Black Crush/Clipping on Galaxy Note 3

https://www.dropbox.com/s/hghivtnkhejph4r/P1010443.JPG
On top is my Galaxy Note II, and on the bottom is my Galaxy Note 3. Not sure if it's all devices or its just on some including mine. It is adjusted by firmware as other galaxy models have demonstrated in the past, so I think it will probably be adjusted in a firmware update in the future, but I just thought I would share. I had my device on at full brightness with auto adjust screen tones off. Then I took a 15 second exposure on my DSLR to confirm that at least "2", and "1" are indeed crushed, and the pixels representing the block for those numbers emit no light at all.
The mess around the numbers are probably jpeg artifacts.
I got the file from an old Galaxy Note (1) thread:
http://forum.xda-developers.com/showthread.php?t=1559800
Here's a copy of the file. It may look mostly black, but it's not. You would need to look at it in a dark room to see it on maximum brightness.
https://www.dropbox.com/s/4fale5naqlpbwei/gammatest-xda.png

I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous

polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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I know, right?!
I also don't understand how some guys who see a "pointless" thread have the need to take actual time from their supposedly busy lives to bash the threads instead of simply moving on with their lives, understanding that they aren't the standard-setters for what is or isn't important to other people.

Not this again, I remember people bleeting about this in the S2 days, if it does have a small issue, who cares, it's not like your TV where you watch media on it all the while you're at home. Think I can cope with the small issue with occasional film I may watch on it.
Sent from my GT-N5100 using Tapatalk 4

Before everyone freaks out, here's some background. The issue OP's discussing has been around since the first AMOLED display. It's varied in severity on different models of Samsung phones.
Here's a SGS3 vs. N2 comparison done by SuperCurio...
Here's the video with SuperCurio explaining the issue...
Here's OP's N2 vs. N3 comparison...
Compared to other Samsung devices the issue on the N3 is relatively minor. It can also vary from display to display and updates have impacted it before. As OP said, the issue's pretty minor on the N3; at least to compared to some of Samsung's other phones. OP, is the device you're using pre-release or production (retail)?
It is what it is. From what's been shown I'm not concerned. Let's see some more sample's from production phones from different regions before we all freak out.

polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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I totally agree with you !

polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?

Thanks for letting us know, Mike. Hope to see more youtube videos from you about the note3.

Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
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Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect

This post brings me back those very unpleasent memories of black clipping which suffered my first Samsung Galaxy Note.(quivering)

polish_pat said:
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
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accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.

and in daily use when are you going to notice this? i had a note 2 for 6 months and didnt have an issue. you guys get too worried and worked up about such little stuff

Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
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I agree. It's more so awareness rather than complaining about it. To be blindsided with issues post purchase would be worse than knowing walking into it

systoxity said:
accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
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Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding

Dan37tz said:
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
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It's not the "what," it's the "how." I'm tired of scintillating thread titles declaring the end of the world as we know it backed up by little evidence or circumstantial opinion as their basis. Your "the N3 lags like the SGS4" thread comes to mind. You started it based on something you saw in an Italian review that turned out to be the opposite of what you posted once it was translated by an Italian XDA member.
I do agree with you though. I want to know what the issues (and there are bound to be issues) with the N3 are. But I'd like some context (when, where, how many, and how often) to go along with them so I can figure out what they'll mean to me. Spoiler alert: if I have to lock myself in a dark room and adjust settings to levels I'd never normally use to replicate a problem then, for me, it's not a problem. Of course YMMV.
This thread's a good example of how to introduce an issue. OP titled the thread "minor" rather than using "OMG!!!" and "THIS IS AWFUL!!!" and posted documentation to support what he found. That leaves it up to the audience to form their own opinions. And whether it's what OP posted or other issues that have been discussed the friggin' phone isn't even in people's hands yet. So disaster could be on the horizon in a number of areas but it's a bit too early to declare "the sky is falling."
Peace out.

Adapt display
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?

vgergo said:
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
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adapt display has nothing to do with calibration, just like in the S4, it just changes color saturation

I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then att gives me hard time replacing it.

mintu123 said:
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then at gives me hard time replacing it.
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would you mind me quoting/linking your post to my signature?

polish_pat said:
Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
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Thank god industry standard just means how much they can get away with before enough people feed their laptops back to them. Never take crap laying down. Always complain if you feel like something's not right. How else would things change for the better?

Samsung Acknowledges Problem With Compass

I stopped back in Best Buy to ask if they knew about compass calibration resetting, and they said they do know, and that they are replacing phones with faulty compasses. If it is still within 14 days of purchase from Best Buy they will trade the phone out on the spot. If you are outside the 14 day return period, then Samsung will still replace the phone, but you have to mail yours in and they will send a new one - leaving you without a phone for the duration of that process. Which is idiotic. But, I'm with Sprint, and they said that Sprint will switch it out, on the spot, if you go into a corporate store. So that is what I will do tomorrow.
They said very few S6's had the compass report, but the ones that reported it are gold. (mine is gold.) Other than that, it's only been S6 Edges are are affected.
Now watch, I'll trade in my phone for a working compass and end up with an ISOCELL sensor.

I would not risk replacing the phone because of resetting compass calibration if everything else works ok. Too many things can go wrong - you can get faulty screen (pink/yellow tints, uneven brightness, uneven color), dim flash issue, faulty accelerometer or fingerprint scanner, random reboots, scratched camera/heart sensor glass/home button, the camera sensor you don't want etc. I still think it is software related as all 4 devices I checked had this issue. Are you sure it is HW related ?

misiek_to_ja said:
I would not risk replacing the phone because of resetting compass calibration if everything else works ok. Too many things can go wrong - you can get faulty screen (pink/yellow tints, uneven brightness, uneven color), dim flash issue, faulty accelerometer or fingerprint scanner, random reboots, scratched camera/heart sensor glass/home button, the camera sensor you don't want etc. I still think it is software related as all 4 devices I checked had this issue. Are you sure it is HW related ?
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I'm not sure of anything, but if Samsung is swapping them out instead of waiting waiting for an update, then it sounds like they are sure.

I hope very much that this is software related issue, because there's no way I can swap phone...

DevonSloan said:
I'm not sure of anything, but if Samsung is swapping them out instead of waiting waiting for an update, then it sounds like they are sure.
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Yeah, but remember Best Buy is not Samsung. I would not trust too much in their words, their answer is very often: yes, it is known issue, we will swap the device. So if you did not get a confirmation from Samsung itself I really doubt it is HW-related issue. It is just a fix for people who are not patient enough.

misiek_to_ja said:
Yeah, but remember Best Buy is not Samsung. I would not trust too much in their words, their answer is very often: yes, it is known issue, we will swap the device. So if you did not get a confirmation from Samsung itself I really doubt it is HW-related issue. It is just a fix for people who are not patient enough.
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No, these are Samsung reps in the Samsung corporate area of Best Buy. They are solely Samsung. They don't sell anything, and cannot access Best Buy computers - they are only there to demo Samsung products and give info. I'm not referring to the Best Buy Wireless employees. (I don't know if every store has a Samsung corporate display area, but all the ones I've been to in L.A. have them.)

DevonSloan said:
No, these are Samsung reps in the Samsung corporate area of Best Buy. They are solely Samsung. They don't sell anything, and cannot access Best Buy computers - they are only there to demo Samsung products and give info. I'm not referring to the Best Buy Wireless employees. (I don't know if every store has a Samsung corporate display area, but all the ones I've been to in L.A. have them.)
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Ah ok, I didn't know that. Let us know if you get rid of the compass issues once you get the new unit.

Hi DevonSloan, did you exchange your device ? Did it help to your compass calibration issues ?

misiek_to_ja said:
Hi DevonSloan, did you exchange your device ? Did it help to your compass calibration issues ?
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No, I didn't. Aside from being lazy, it hasn't been much of a problem since I rarely reboot my phone. I have a feeling that someday I will be upset I never got it replaced, but it's just not a big enough issue right now to take the time to do it.

What's with the title here? LOL. Did Samsung really acknowledge a problem?
I hate this compass problem. Same **** on my Note 3.

Question S22 Ultra Sets User's Hair On Fire

Samsung can only hope this is an isolated instance！
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The Daily Mail isn't a very reliable news outlet. It ranks up there with Buzzfeed.

Just think about it, you're sleeping like a baby and as your eyes slowly open you realize YOUR HAIR is on fire. Who wouldn't be absolutely freaking out?

Great find!

A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...

DJLAXL said:
A couple of my friends, my son, and myself all have our S-Pens smell like smoke and are very warm when the S-Pen is pulled out. I'm fairly alarmed that the location of the burn marks align with where the S-Pen is located...
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just pulled my S-pen out to smell it ----- darn, it does smell burned. There are no signs to the coating or anything, but the smell is very much of burned resin. I think these are all black, right? wonder what one with a lighter color looks like.
Never felt that mine was warm when I pulled it out so far though. Could be a manufacturing issue too and not related to heating while in the phone. Need somebody who receives it new to confirm.

Can confirm my pen has the acrid odor. It and the phone are cool to the touch. Not losing any sleep over it.

Note8 and Note9 also had the funny SPen smell...

p.dixon0 said:
Note8 and Note9 also had the funny SPen smell...
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If you clean it, the smell goes away.

BajaBlast4Life said:
If you clean it, the smell goes away.
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The same can be said about things that are put in holes. ;-)

I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.

That nightstand didn't inspire me with confidence that there wasn't an external source, either.

The most convincing photo for me that the device caused the fire is this one. The orange colorization on back of the device doesn't look to be caused by an external source, it looks as though the heat emanated from the inside of the phone.

That phone looks like it went through hell before it was ever exposed to an ignition source or was an ignition source.
Take a good look at the camera array and also the 2 images of the phone. Things aren't adding up for me.
Also far more fire damage in the drawer compared to the top where the phone was located. Could have been a vape pen in the drawer that ignited the whole works.
Looks a lot like possible fraud intent.

Plus, the side that supposedly caught fire is the SPen slot? There's a wire (charging cable?) in the photo there too, if the phone wasn't on charge, was something else? To me, the phone isn't damaged enough for it to have been the source of combustion - but I'm no forensic expert!
I don't have a UK S22 Ultra (mine's an HK import) but I thought Samsung stopped printing the regulatory text on the back with the S9 / Note9?

varcor said:
I'm no expert in fire forensics. Samsung stated in the article it was caused by an "external source" but how did they make that determination and what was the external source? They offered no evidence besides their general statement. Plus is there anyone naive enough to think Samsung wouldn't look to point it's finger at anything besides themselves? After reviewing the photos it sure looks as though the device blew up and caught fire. The good news is it doesn't look to be a widespread issue.
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The Daily Mail didn't write it. Like I said, the Daily Mail is not a reliable media outlet.

I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.

linom said:
I just read this thread and it might hold some truth. My S-Pen is 'melted' possibly due to heat generated while charging. The phone had got really warm (about 40-42C) but I never cared as I charge only till 85%. I did not use the pen for a couple of days and when I try to remove it, I was in for a surprise. It got stuck inside the housing and I had to use a 3M tape to remove it. Samsung refuses to replace it here in India and charges $50 for replacement.
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So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.

Probably because they don't see how 40 odd degrees would melt an S Pen?

varcor said:
So what was Samsung's excuse for not covering this under warranty? They used to be pretty consistent but we're seeing more and more they're refusing to accept responsibility for obvious defects.
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They said Spen is an accessory and wont be covered under warranty. I do not believe this at all and have escalated the issue to their higher ups.