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[REQ] Hadrware GPS Fix

This hardware fix was posted in the Vibrant, General forum. Can it be implemented on the Captivate?
http://forum.xda-developers.com/showthread.php?t=878970

I actually think this was done and posted in the dev section. I'm gonna check real quick and post the link, but our GPS contact is just under the battery cover, no need to disassemble the phone.
http://forum.xda-developers.com/showthread.php?t=876179
It was in the general section.

So it's a hardware and software issue.
Clearly Samsung is never going to fix this, the design is bad. This is crazy to use this type of contact on an antenna. Let alone on a removable back cover. Especially at these frequencies.
I can't believe Google let them get away with it using pretty much the same design for the Nexus S.
This will definitely be my last Samsung. Well, after I have AT&T replace it to fix the turn off problem...

haydonxda said:
So it's a hardware and software issue.
Clearly Samsung is never going to fix this, the design is bad. This is crazy to use this type of contact on an antenna. Let alone on a removable back cover. Especially at these frequencies.
I can't believe Google let them get away with it using pretty much the same design for the Nexus S.
This will definitely be my last Samsung. Well, after I have AT&T replace it to fix the turn off problem...
Click to expand...
Click to collapse
Wrong! My phone works as it is...!!! Samsung fixed it!
I returned my phone since it was having sleep death issues. They issued me a refurbished phone of 10.07 batch since it was within warranty. I had a GPS lock within 10 seconds even on the supplied stock 2.1 JH7.
Check for later batches of phone, or keep exchanging till u get the working one. The initially released batches were flawed.

You don't need to disassemble the Captivate to do this fix, because the antenna contact (or antenna ground contact) is exposed under the battery cover. There's a thread covering this in general.

diablo009 said:
Wrong! My phone works as it is...!!! Samsung fixed it!
Click to expand...
Click to collapse
Ugh. Whatever. This is a design defect similar to the iPhone 4's stupid antenna placement. Samsung at least had the sense not to use this lousy contact mechanism for their cell antenna. If they did they'd have sold about 10 of them before word got out that it drops calls constantly.
This type of contact for this range of RF can not work reliably - period. (I realize I may have a different sense of reliably than you. Reliable is far more than 90% of the time ...)

returning for a replacement

Returning your G2x for a replacement, because of the so called "bleeding screen display", "reboot","wifi" and/or "battery" problem is ridiculous. Let me tell you why.
First of all, the "screen bleeding" is common to the G2x, and seems to be a feature tied to it's screen brightness settings. You can do this by downloading the hidden camera app which gives you a blank/black screen display and when it does you'll notice the so called "screen bleed" on both of the upper corners, because the G2x has different levels of brightness and when it drops from the max setting to medium the screen bleed will disappear, and then from their the screen shuts off. I believe the screen was meant to bleed this way on highest brightness setting, and is not a flaw that many think.
Second, the reboot is a bug that can be fixed with a software update. Like any computer sometimes to many processes can lock up the CPU and you need to wait until it can recover itself, the reboot is a feature that happens when the system can't recover the normal way, so this is just a bug that needs to be updated.
Third, I also thought I had the wifi problem since I couldn't connect at home, I downloaded wifi analyzer, and then I realized that I was entering a wrong password. After having entered the right password I now don't have this problem. Maybe ppl who are might try going back and checking to see if they entered the right password to access their wifi.
The battery problem is real, but I believe it can be remedied by doing a few tweaks to the activity of searching for data signals and turning off the radio when it's not needed. The first day I couldn't 8 hours out of the G2x, even just leaving my phone idle without touching it. The battery draining on standby is do to it searching for the data signals, so I remedied this by installing auto airplane mode which turns of data when the screen shuts off and turns it back on when you turn on the screen again. This worked wonders for me, since before when I went to work my phone would be at 30% after an 8 hour shift without me even having used the phone, but with auto airplane mode enabled, after an 8 hour shift I now have 70% battery still left even when I use the phone heavily on my breaks. I'm pretty sure we can get more hours of usage from the phone by tweaking the programs on it.
Ok finally and this is the biggest reason not to keep returning the phone for a new replacement. My last phone from Tmobile was the HTC Shadow which I just upgraded to this G2x, the battery was crap, just like this one, it did have a wifi problem but there was really no lcd problems until later. Let me explain why. You see back then (4 years ago) Tmobile did not charge for shipping out a new replacement, but many of us Shadow owners abused the system, by always asking for a replacement phone within our 1 year warranty. I myself am guilty of trading my shadow in for more than 11 replacements within the year, even though it was in good shape and had no problems. I just wanted a "mint" condition one, but as the year went on and I got the 7th, 8th, 9th etc replacement, the quality of the Shadow was downgraded. The newer batch of Shadows had a noticeable downgrade in the lcd and build, and for the very first time, Tmobile actually said they'd have to charge a $10 shipping fee. I don't doubt that this new policy was because we Shadow owners we're abusing the system and sending in our functional handset for a replacement, just to have a mint condition one. I used to go to a Shadow forum where all the members were returning there's many times for a replacement just like how this forum community seems to be doing.
Now if we understand this history, then looking at how many G2x owners already sent their functional, albeit "buggy" G2x handsets in for a new replacement, I guarantee you that the next couple batches of G2x will be of lower quality and Tmobile might even up the cost for an exchange or add additional fees by changing their return policy because of the perceived abuse. Make no mistake, Tmobile and LG are losing a ton of money for each new G2x being returned for another one, when the "problems" are minor or actually probably a feature (screen bleed) or bug (reboot, wifi).
I'm putting this out there, because I find that this is a solid high powered phone that just needs to work out the bugs with updates to the software, but if we keep making Tmobile or LG lose money on this model, then they'll cease production on the phone and just refurbish those handsets that were sent in for a replacement, maybe with lower quality parts, and use those to replace our G2x in the future, when they really DO need to be replaced within the coming year.

How about making bullet points, and keeping these massive paragraphs short.

So, you're a T-Mobile employee that has been sitting on this account for 4 years?
ETA: Most of the issues you've outlined are in fact just growing pains/glitches that will eventually be corrected. However, the light bleed issue is one of very poor quality control or defective manufacturing techniques. It does not only happen on high brightness, and it is unacceptable for a high end device from a name brand maker. LG seems to be having some serious issues with their IPS panels, not just in the G2x but also on the panels the make for some of the iPads. We have not heard the last of this problem, and I suspect it will cost LG a bundle in the end, both in terms of money and reputation.

@bighulk666 After typing this out, I was not about to spend another hour editing it. As long as I've articulated my thougts, it's good enough.
@spyvie This is my second G2x, since I made a mistake with the first one. I bought the first one at the Tmobile store which was an upgrade and came out to $286, I then found out I could have gotten it for $125 at another subcontracted cell phone dealer, and that's why I returned the first one. But the first one had the same light bleed, in the same 2 upper corners as the one I have now. Also most if not all G2x owners are reporting this so called screen bleed so I'm sure it was probably manufactured this way on purpose, but if it is a flaw, it's very minor. It's like returning a brand new car you just bought because you notice a 1 inch scratch on the paint job.

LG and T-Mobile both have acknowledged that this is a mfg defect. I have two emails from LG confirming this.
Adjusting the brightness to maximum only enhances the "problem". I doubt LG meant for it to be a "feature".

jacob808 said:
@bighulk666 After typing this out, I was not about to spend another hour editing it. As long as I've articulated my thougts, it's good enough.
@spyvie This is my second G2x, since I made a mistake with the first one. I bought the first one at the Tmobile store which was an upgrade and came out to $286, I then found out I could have gotten it for $125 at another subcontracted cell phone dealer, and that's why I returned the first one. But the first one had the same light bleed, in the same 2 upper corners as the one I have now. Also most if not all G2x owners are reporting this so called screen bleed so I'm sure it was probably manufactured this way on purpose, but if it is a flaw, it's very minor. It's like returning a brand new car you just bought because you notice a 1 inch scratch on the paint job.
Click to expand...
Click to collapse
No, it's like returning a brand new car you just bought because there is a one inch crack in 2 or 3 corners of the windshield. Under certain conditions the cracks genuinely impede your view of the road, and replacing the windshield is impossible or would cost more than the car is worth.

jacob808 said:
@bighulk666 After typing this out, I was not about to spend another hour editing it. As long as I've articulated my thougts, it's good enough.
@spyvie This is my second G2x, since I made a mistake with the first one. I bought the first one at the Tmobile store which was an upgrade and came out to $286, I then found out I could have gotten it for $125 at another subcontracted cell phone dealer, and that's why I returned the first one. But the first one had the same light bleed, in the same 2 upper corners as the one I have now. Also most if not all G2x owners are reporting this so called screen bleed so I'm sure it was probably manufactured this way on purpose, but if it is a flaw, it's very minor. It's like returning a brand new car you just bought because you notice a 1 inch scratch on the paint job.
Click to expand...
Click to collapse
I sure hope your field of work doesn't include QA.
However, I believe every QA department in any company would love to have customers like you.

mikett26 said:
I sure hope your field of work doesn't include QA.
However, I believe every QA department in any company would love to have customers like you.
Click to expand...
Click to collapse
Okay maybe G2x has some minor problems, the whole point I'm trying to make with the thread is that the more people who keep returning a fairly brand new out of the box G2x just hoping they'll recieve a "perfect" one, is gonna make Tmobile and LG lose alot of money on this phone that has a lot of potential, and that will force them to cut their losses and drop this phone all together without even giving it a chance.
I'm telling what I witnessed with this same situation happening with the Tmobile Shadow. Tmobile had a great return and exchange policy until the Shadow community abused it, since then they changed it and now it costs shipping and your noted on their system for each time you do a return or exchange marking you as a "problem" customer, that they'll now give you the "run arounds" and make it more difficult for you to get an exchange or return. And as for the phone, because of all the complaints and returns, they'll just cease production on it and just use the rest of the stock for exchanges, when that runs out quick, they'll give you low quality refurbished ones. It's just gonna be a lose situation for all the G2x owners who want to make this phone succeed.

jacob808 said:
Okay maybe G2x has some minor problems, the whole point I'm trying to make with the thread is that the more people who keep returning a fairly brand new out of the box G2x just hoping they'll recieve a "perfect" one, is gonna make Tmobile and LG lose alot of money on this phone that has a lot of potential, and that will force them to cut their losses and drop this phone all together without even giving it a chance.
I'm telling what I witnessed with this same situation happening with the Tmobile Shadow. Tmobile had a great return and exchange policy until the Shadow community abused it, since then they changed it and now it costs shipping and your noted on their system for each time you do a return or exchange marking you as a "problem" customer, that they'll now give you the "run arounds" and make it more difficult for you to get an exchange or return. And as for the phone, because of all the complaints and returns, they'll just cease production on it and just use the rest of the stock for exchanges, when that runs out quick, they'll give you low quality refurbished ones. It's just gonna be a lose situation for all the G2x owners who want to make this phone succeed.
Click to expand...
Click to collapse
I think this should've been your OP, shorter and straight to the point. I agree with you on the refurb replacement if T-Mobile runs out of stock, because LG actually told me to go read the G2x manual as it specifically states that if they can't repair a defect (that is totally their fault mind you) then they can only exchange it for a refurb and not a brand new phone.
Personally after my experience with LG's customer service department I will probably not buy another LG product that carries a premium price tag.

This thread reeks of desperation. Describing the threat of a possible doomsday scenario where T-Mobile completely drops support for the phone unless customers are loyal and compliant only increases the chance I will return my G2x.

The battery issue is just that an issue. My first g2x got at most 8hrs of standby and a little use. But my 2nd and 3rd are pushing 16hrs with moderate use, everything left on and screen at 100%.
The point is for $500 I shouldn't be forced to turn things off to get at least a half day of battery on it.
As for your idea of just accepting how else is LG and T-Mobile going to acknowledge this phone has issues and their paying customers won't stand for it.
Sent from my LG-P999 using XDA App

jacob808 said:
I believe the screen was meant to bleed this way on highest brightness setting, and is not a flaw that many think.
Click to expand...
Click to collapse
I lol'd. stop reading after that.

xdmds said:
I lol'd. stop reading after that.
Click to expand...
Click to collapse
You should keep reading... this guy obviously works for T-Mo and his message is a little alarming.

jacob808 said:
Okay maybe G2x has some minor problems, the whole point I'm trying to make with the thread is that the more people who keep returning a fairly brand new out of the box G2x just hoping they'll recieve a "perfect" one, is gonna make Tmobile and LG lose alot of money on this phone that has a lot of potential, and that will force them to cut their losses and drop this phone all together without even giving it a chance.
I'm telling what I witnessed with this same situation happening with the Tmobile Shadow. Tmobile had a great return and exchange policy until the Shadow community abused it, since then they changed it and now it costs shipping and your noted on their system for each time you do a return or exchange marking you as a "problem" customer, that they'll now give you the "run arounds" and make it more difficult for you to get an exchange or return. And as for the phone, because of all the complaints and returns, they'll just cease production on it and just use the rest of the stock for exchanges, when that runs out quick, they'll give you low quality refurbished ones. It's just gonna be a lose situation for all the G2x owners who want to make this phone succeed.
Click to expand...
Click to collapse
I told you this would happen with all the unneccessary returns and exchanges because yall choose to dwell on a tiny imperfection such as the "screen" bleed which is a commonality on LCD screens, even high end computers have it, and now we see the G2x already being given away for free, a sign that Tmobile is just trying to cut their losses and make a buck with contracts on this model. I won't post the links of where you can find it dirt cheap and even free, but I'm pretty sure many on this forum already know, and I can guarantee that it was because of all the exchanges and returns. But what really get's under my skin is the change in policy for restocking fees. Again it can't be a coincidence that it recently changed especially with all the G2x returns/exchanges being posted all over the net. Here's news on the new return/restock policy :/
http://www.tmonews.com/2011/05/t-mobile-changing-restocking-fees-now-based-on-device/

@jacob808
First of all many people return the device BC you walk into a store and many of the reps have no info but .. lets do a factory reset... and when that wont work they just tell u to exchange it ... that's what happen to me.
Second if Tmobile is marking ur account for other future reps to just give u run around just BC u complaint that ur phone that u paid 500 Buck for or secured them a 99.99 monthly bill for the next 2 year that's illegal as its fishing.... sorry if I expect to get what I pay for...
I have bought mytouch 4g,vibrant,HD 7, g2, touch pro 2 all full retail price and NEVER had a bleed.
Reboot ANYTHING I've had Tmobile for over 7 years an never file a complaint or problem till now so its a problem
MOST IMPORTANT IF LCD BLEED WAS SO COMON THEN Y IS THIS THE ONLY PHONE WITH A TON OF THREAD JUST ABOUT LCD BLEED... U DONT SEE A MYTOUCH,VIBRANT,SGS4G, IPHONE4 .... THEREADS WITH LCD BLEED
Sent from my LG-P999 using XDA App

martinchavez90 said:
MOST IMPORTANT IF LCD BLEED WAS SO COMON THEN Y IS THIS THE ONLY PHONE WITH A TON OF THREAD JUST ABOUT LCD BLEED... U DONT SEE A MYTOUCH,VIBRANT,SGS4G, IPHONE4 .... THEREADS WITH LCD BLEED
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Vibrant doesn't use an LCD. Moot point.
Couldn't resist haha

I don't understand the loyalty some people are having to a hunk of plastic. It's a prime example cognitive dissonance over a $500 purchase. It's a flawed phone, regardless of whether it's hardware or software flaws.
Since I left it for another phone, I haven't had to make a single excuse for my new phone. That's what $500 should buy you, the happiness of not having to give excuses as to why your phone does this or that or why you have to turn this off for that to work, etc.

imo, if the unit has issues, which it does LG should just man up and fix it, those that got early failed unit, should get replacements
I paid full retail for mine, and tried to get a replacement, and they acted like they had never heard of any of the issues.
Tmobile is a good company customer service wise, but the early batches were just not up to par for $500 electronics
and that new $50 restocking fee for smartphones is also not very cool also
I wish I had the luck like some of the people here who were able to trade in two and three phones till they got a good one

Amd4life said:
imo, if the unit has issues, which it does LG should just man up and fix it, those that got early failed unit, should get replacements
I paid full retail for mine, and tried to get a replacement, and they acted like they had never heard of any of the issues.
Tmobile is a good company customer service wise, but the early batches were just not up to par for $500 electronics
and that new $50 restocking fee for smartphones is also not very cool also
I wish I had the luck like some of the people here who were able to trade in two and three phones till they got a good one
Click to expand...
Click to collapse
I got a replacement when the "factory reset" would not solve the problem (problem with stock camera and EB leaked GB generic camera - dark photos without constantly upping the white balance and very dark screen on barcode scanner and other similar apps).
However, I am now going to return the new unit, as I got the original going OK, and reinstalling some apps like purchased GPS program is a hassle,, and the original unit is only 1 month old. The issues with other scanner apps may be an issues with the unit (same on replacement), but they all work OK on EB 1.0.4 so going to stay with it.
Wish I could ship off to someone who really needs it, but am running up against their 7 day return policy (tomorrow it has to be shipped). It also came with a prepaid UPS sticker for the return.

gaww said:
I got a replacement when the "factory reset" would not solve the problem (problem with stock camera and EB leaked GB generic camera - dark photos without constantly upping the white balance and very dark screen on barcode scanner and other similar apps).
Click to expand...
Click to collapse
This is actually a known issue involving the brightness level. If set wrong, it causes apps that use the camera to look dark.

Small crack on home button

Having a black S7(non-edge). Small crack in the home button at an edge. Was there from DAY 1 I guess. Much less noticeable in the black color.
Will it be worse overtime?
Will it render the fingerprint scanner unusable?

Krust4 said:
Having a black S7(non-edge). Small crack in the home button at an edge. Was there from DAY 1 I guess. Much less noticeable in the black color.
Will it be worse overtime?
Will it render the fingerprint scanner unusable?
Click to expand...
Click to collapse
Looks like a manufacturing defect. Try getting a replacement.

xDark_ said:
Looks like a manufacturing defect. Try getting a replacement.
Click to expand...
Click to collapse
Should be a manufacturing defect that I didn't notice out of the box. No way this could happen without dropping the phone or any other strong impact which I'm sure I haven't done. Anyway since the exchange period is over there is no use of crying over spilt milk.
Even if I had found this issue within the replacement period or even on the same day of unboxing itself there is a chance that they will try their best to not give me replacement based on my previous experience with my Galaxy S3 which had a gap between back cover and the main body at the top edge for which they laughed at me when asked for a replacement and denied my claim. They only way to prove that this was indeed a manufacturing defect is to record the unboxing of the product and if there is anything wrong with the unit show it in the video right way, LOL, otherwise they won't believe my claim. I've seen people in forums who had replaced thrice or even five times. But things aren't so easy at my place.
It's been almost 1 month from the date of purchase. I contacted Samsung, and they are telling that physical damages aren't covered in warranty and if in case it's a manufacturing defect they told me to approach any service center to inspect. I heavily doubt whether they will believe me. Should I give it a try? What do you say?

Krust4 said:
Should be a manufacturing defect that I didn't notice out of the box. No way this could happen without dropping the phone or any other strong impact which I'm sure I haven't done. Anyway since the exchange period is over there is no use of crying over spilt milk.
Even if I had found this issue within the replacement period or even on the same day of unboxing itself there is a chance that they will try their best to not give me replacement based on my previous experience with my Galaxy S3 which had a gap between back cover and the main body at the top edge for which they laughed at me when asked for a replacement and denied my claim. They only way to prove that this was indeed a manufacturing defect is to record the unboxing of the product and if there is anything wrong with the unit show it in the video right way, LOL, otherwise they won't believe my claim. I've seen people in forums who had replaced thrice or even five times. But things aren't so easy at my place.
It's been almost 1 month from the date of purchase. I contacted Samsung, and they are telling that physical damages aren't covered in warranty and if in case it's a manufacturing defect they told me to approach any service center to inspect. I heavily doubt whether they will believe me. Should I give it a try? What do you say?
Click to expand...
Click to collapse
I'd do it. If it doesn't go smoothly and they stone wall, yell at them on Twitter and on reddit.

xDark_ said:
I'd do it. If it doesn't go smoothly and they stone wall, yell at them on Twitter and on reddit.
Click to expand...
Click to collapse
Lol. Also It's a know truth to many how Samsung also had become bad in quality with major/minor issue with camera, build much more. The issues with Galaxy S7 forums all over the internet is just enough to support my statement.

Krust4 said:
Lol. Also It's a know truth to many how Samsung also had become bad in quality with major/minor issue with camera, build much more. The issues with Galaxy S7 forums all over the internet is just enough to support my statement.
Click to expand...
Click to collapse
Seems like they couldn't keep up with the demand and let the quality control slip

xDark_ said:
Seems like they couldn't keep up with the demand and let the quality control slip
Click to expand...
Click to collapse
I'm in a confusion whether to go and get it repaired by Samsung or not. Because once when I approached Samsung's approved service centre (@ 2014) when my Galaxy S3 had a minor hardware issue (for the reason I quoted in one of my post) after replacement period. A person I closely know there (one of the repair guys) advised not to better give it for repair for this silly issue to any Samsung service centers and to better cover it with a case/cover since they were kind of bad at repairing and that they might mess up something else. So I'm kind of in a confusion in the case of my GS7's home button issue. What do you guys say?
Should I go for warranty repair?
Most of all, Will it cause to loose water-proofing?

Krust4 said:
I'm in a confusion whether to go and get it repaired by Samsung or not. Because once when I approached Samsung's approved service centre (@ 2014) when my Galaxy S3 had a minor hardware issue (for the reason I quoted in one of my post) after replacement period. A person I closely know there (one of the repair guys) advised not to better give it for repair for this silly issue to any Samsung service centers and to better cover it with a case/cover since they were kind of bad at repairing and that they might mess up something else. So I'm kind of in a confusion in the case of my GS7's home button issue. What do you guys say?
Should I go for warranty repair?
Most of all, Will it cause to loose water-proofing?
Click to expand...
Click to collapse
Go for it. If anything bad happens, just publicly shame them. Shouldn't lose you're waterproofing because it's being fixed by a first party

Light Bleed on Front Camera on Galaxy S8

Hey Guys I just got a brand new Samsung Galaxy S8 Orchid Grey.
It has only been a day and I love the phone but I was so disappointed to see that the phone suffers from light leak.
There is light bleeding from the bezel between the front camera as shown in this picture.
Is this normal and accepted? I saw some phones at a demo shop and the black ones didnt have this while the others did.
Do you guys have the same and if so does it affect water resistance?
Shall I keep it or exchange it and get a new one I got to pay 200$ for it.
Have attached pictures of my phone along with a reference picture of better quality.
please do let me know what you think

i had ordered my phone off amazon and noticed the light bleed. searched around and it didn't really find a clear answer to say if its a defect or just something that the phone has. i sent it back to amazon, thinking it was bad, and picked one up from best buy, they were the same price, so no big deal. opened up the new one and was met with disappointment, it looks like its a typical thing for the phones. guess its up to you if you want to just go with it or try again with another one. i did take the one from amazon to a shop to see whats up, they suggested to just return it. if they were to try and fix the gap, the water proofing would have failed. best of luck with it, seems like a good phone so far

kashb91 said:
i had ordered my phone off amazon and noticed the light bleed. searched around and it didn't really find a clear answer to say if its a defect or just something that the phone has. i sent it back to amazon, thinking it was bad, and picked one up from best buy, they were the same price, so no big deal. opened up the new one and was met with disappointment, it looks like its a typical thing for the phones. guess its up to you if you want to just go with it or try again with another one. i did take the one from amazon to a shop to see whats up, they suggested to just return it. if they were to try and fix the gap, the water proofing would have failed. best of luck with it, seems like a good phone so far
Click to expand...
Click to collapse
Hey thanks for the reply.
So the one you got from best buy does it have the same problem?
Does light reflect and if so where?
This is what samsung chat told me

yes, the best buy model has the same problem in the same area. the light shows at the front facing camera and the iris scanner. i talked to a rep myself and he had suggested that i take it to a repair center.
*the person you talked to could be right, maybe it is just the lens or something.

Go for replacement. Practice the warranty thingy.

kashb91 said:
yes, the best buy model has the same problem in the same area. the light shows at the front facing camera and the iris scanner. i talked to a rep myself and he had suggested that i take it to a repair center.
*the person you talked to could be right, maybe it is just the lens or something.
Click to expand...
Click to collapse
Is this normal or not I am seriously very confused right now.
Shall I keep it or exchange it
pogi.paul0119 said:
Go for replacement. Practice the warranty thingy.
Click to expand...
Click to collapse
I dont have warranty since I purchased it out of the country. The only option i have is that i spoke to a shop seller who is ready to exchanged it for a new phone with warranty and i have to pay 200$. So i am wondering if the new phone i get also has the same issue.

salvator101 said:
Is this normal or not I am seriously very confused right now.
Shall I keep it or exchange it
I dont have warranty since I purchased it out of the country. The only option i have is that i spoke to a shop seller who is ready to exchanged it for a new phone with warranty and i have to pay 200$. So i am wondering if the new phone i get also has the same issue.
Click to expand...
Click to collapse
Unfortunately, I don't know if it is normal or not. I'm hoping it is normal, I'm keeping the one I bought from Best buy. I guess in your case it may be worth it to get the exchange, since you'll get a warranty with it. Best of luck with everything!

kashb91 said:
Unfortunately, I don't know if it is normal or not. I'm hoping it is normal, I'm keeping the one I bought from Best buy. I guess in your case it may be worth it to get the exchange, since you'll get a warranty with it. Best of luck with everything!
Click to expand...
Click to collapse
well true i will get a warranty with it but i am also paying 200$ bucks for it and if it is the same thing then I would be very very disappointed.
Do you know anyone else who has a S8 or Note 8 and suffers from the same?
Also where does the light bleed occur on your phone exactly?

salvator101 said:
well true i will get a warranty with it but i am also paying 200$ bucks for it and if it is the same thing then I would be very very disappointed.
Do you know anyone else who has a S8 or Note 8 and suffers from the same?
Also where does the light bleed occur on your phone exactly?
Click to expand...
Click to collapse
No, I don't know anyone with the same phone. The light comes directly above the front facing camera and the Iris scanner.

I do not have this issue here, so I would say its a manufacturing defect, and they are aware about it, and they actually try to make it look like its normal.

Paradoxxx said:
I do not have this issue here, so I would say its a manufacturing defect, and they are aware about it, and they actually try to make it look like its normal.
Click to expand...
Click to collapse
You must having it increase your brightness to max and keep a white background/wallpaper and then check.
I just went to a Samsung Service Center and first he told me that it was normal and not an issue then i insisted on showing me another phone so he showed me a device whose repairs he had just concluded with a brand new screen and that phone had the same issue! not an issue its just reflection apparently.
Check yours again in a dark environment and let me know
kashb91 said:
No, I don't know anyone with the same phone. The light comes directly above the front facing camera and the Iris scanner.
Click to expand...
Click to collapse
Apparently from the most of the phones I have seen all have this issue to some extent.
I dont know what to do if I should sell it off and or pay more and get a new one or keep it.
When you put a cover on you cant see anything but still once you see you cant unsee it

Paradoxxx said:
I do not have this issue here, so I would say its a manufacturing defect, and they are aware about it, and they actually try to make it look like its normal.
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Click to collapse
Hi could someone who doesnt have this issue post pictures of it with proof so I can show it to my dealer.

salvator101 said:
You must having it increase your brightness to max and keep a white background/wallpaper and then check.
I just went to a Samsung Service Center and first he told me that it was normal and not an issue then i insisted on showing me another phone so he showed me a device whose repairs he had just concluded with a brand new screen and that phone had the same issue! not an issue its just reflection apparently.
Check yours again in a dark environment and let me know
Apparently from the most of the phones I have seen all have this issue to some extent.
I dont know what to do if I should sell it off and or pay more and get a new one or keep it.
When you put a cover on you cant see anything but still once you see you cant unsee it
Click to expand...
Click to collapse
So to see it you ONLY have to increase brightness to max in the dark with a fully white wallpaper? Yeah I'll be so upset if I have this..... ?

Paradoxxx said:
I do not have this issue here, so I would say its a manufacturing defect, and they are aware about it, and they actually try to make it look like its normal.
Click to expand...
Click to collapse
I checked another store and all their phones have the same. I havent seen one yet which doesnt have it.
Also does the notification LED bleed through the bezel when it is turned on?
crixley said:
So to see it you ONLY have to increase brightness to max in the dark with a fully white wallpaper? Yeah I'll be so upset if I have this.....
Click to expand...
Click to collapse
I mean it is more visible when it is on max brightness and a white background. Does your phone have it?.

salvator101 said:
I checked another store and all their phones have the same. I havent seen one yet which doesnt have it.
Also does the notification LED bleed through the bezel when it is turned on?
I mean it is more visible when it is on max brightness and a white background. Does your phone have it?.
Click to expand...
Click to collapse
Not that I've noticed ever. I'm not going to strain to find it though

No worries it's something normal

Amsro said:
No worries it's something normal
Click to expand...
Click to collapse
Does your phone bleed too through the bezel above the front camera and iris scanner?
My notification LED also bleeds through the bezel, is that normal?

crixley said:
Not that I've noticed ever. I'm not going to strain to find it though
Click to expand...
Click to collapse
Could you please check if there is light leaking above the iris scanner and front camera and above the notification LED when turned on and let me know. I would really appreciate it

kashb91 said:
No, I don't know anyone with the same phone. The light comes directly above the front facing camera and the Iris scanner.
Click to expand...
Click to collapse
Hey could you please check if the notification LED leaks through the bezel when turned on?

Hey guys could you please share your inputs here

Ghost touching - is it worth RMA'ing - alert slider paint wearing off?

My phone experiences occasional ghost touches, but mainly when CPU-Z is on. I know it's an issue on a lot of OnePlus 7 Pro's, but is it worth RMA'ing my device - or is it likely the next one will have the same problem?
Also my alert slider, I'm not sure, but part of the anodisation seems to be wearing off - at least there's a lighter area - attached pic for reference. Is this an issue? I've had the phone 3 days.
https://imgur.com/IPG8uZ4

Personally, I think the ghost touch issue in cpuz, with nfc and 90 htz enabled, is a software issue. Should be able to be fixed with a update. Seeing that there are very specific circumstances to make it happen, I'd bet most have it and just don't know. I would have never known had I not seen it here and tried it. Does anyone really leave NFC on when they're not using it?

theaxis01 said:
Personally, I think the ghost touch issue in cpuz, with nfc and 90 htz enabled, is a software issue. Should be able to be fixed with a update. Seeing that there are very specific circumstances to make it happen, I'd bet most have it and just don't know. I would have never known had I not seen it here and tried it. Does anyone really leave NFC on when they're not using it?
Click to expand...
Click to collapse
Hopefully, I really like the phone and don't really want to return / replace it. I hadn't really noticed it until I tried CPU-Z, but now I notice it on Facebook, WhatsApp and Nova launcher. Otherwise the phone is perfect - apart from my issue with the alert slider and the faded area of colour - not sure if I'm just being too picky with that?
And yeah I generally leave NFC on as I mainly pay with Google Pay.

I don't have any ghost touch issues personally. I've had the phone for about a week. And I don't have any paint issues. Nevertheless, I'd ask oneplus if they think it's hardware or software, obviously, if it's hardware, RMA that thing. I certainly wouldn't RMA it just for that little paint spot though.

jetfire245 said:
I don't have any ghost touch issues personally. I've had the phone for about a week. And I don't have any paint issues. Nevertheless, I'd ask oneplus if they think it's hardware or software, obviously, if it's hardware, RMA that thing. I certainly wouldn't RMA it just for that little paint spot though.
Click to expand...
Click to collapse
You don't, even with NFC on? I don't know whether to order another one on my credit card, see if that has the same issue and if not, return the one I have. Yeah I wouldn't just for the paint thing, it's tiny but it's annoying with the ghost touch issue as well.

Would of been nice if OP made the metal part just regular silver, like polished or brushed. Personally it would look so much better

Confirmed ghosting using cpu-z. Need fix asap.

I'm having another 7 Pro sent to me, and will send this one back. Had two send two videos showing the ghost touch issue and send over logs. So I guess we'll see what the new one is like.

geecol said:
You don't, even with NFC on? I don't know whether to order another one on my credit card, see if that has the same issue and if not, return the one I have. Yeah I wouldn't just for the paint thing, it's tiny but it's annoying with the ghost touch issue as well.
Click to expand...
Click to collapse
Yes, I keep nfc on, however it should be known. I don't use cpu-z.

What if CPU-Z app if messing the screen drivers..

GUGUITOMTG4 said:
What if CPU-Z app if messing the screen drivers..
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Click to collapse
The ghost touches are done with or without CPU-Z. It's just a matter of time for it to appear while using any app. It's just CPU-Z makes it more evident.
Anyway, there are people having that problem even with the NFC disabled.
Check this: https://twitter.com/ArtemR/status/1132807774809731072

Since we are talking about the slider here.... is there any tweak I can install to have the functionality of the slider button in my status bar? Meaning I need a status bar icon that can switch between the 3 modes: silent, ring, vibrate. That's one of the features i miss the most from my samsung.

geecol said:
My phone experiences occasional ghost touches, but mainly when CPU-Z is on. I know it's an issue on a lot of OnePlus 7 Pro's, but is it worth RMA'ing my device - or is it likely the next one will have the same problem?
Also my alert slider, I'm not sure, but part of the anodisation seems to be wearing off - at least there's a lighter area - attached pic for reference. Is this an issue? I've had the phone 3 days.
https://imgur.com/IPG8uZ4
Click to expand...
Click to collapse
Definitely not worth it for the slider. That is so hard to see when just looking at it plus it looks like most will wear after they slide back and fourth just normal wear and tear

TechOut said:
Definitely not worth it for the slider. That is so hard to see when just looking at it plus it looks like most will wear after they slide back and fourth just normal wear and tear
Click to expand...
Click to collapse
Yeah realise that, think it was just adding to my annoyance about the ghost touches. My new one will arrive tomorrow, so fingers crossed that there's no issues with that one.