Hi I just got my new Note 5 from T-mobile and I noticed main camera is not dead center unlike my note 3 or other phones I have I went back to the T-mobile store and guys there noticed the same thing and we checked the one on the display none of them were centered actually any body know about this issue store guys did not want to exchange it because they are all like that they said. any body know anything about this issue?
Mine is the same way, went to the store and we looked at the displays... All the same. =/ The guy suggested it might be because it's their first unibody design, which sounds plausible.
Camera lens of centered
Just confirmed with tmo tech that it should dead centered and mine sounds very loose clicking when moving phone around.
I think Samsung made some defective phones again lust like note 4 camera issues.
I believe it is due to the lens stabilization. If you turn the camera lens to face you, then open the camera app, the lens snaps to center, and visibly moves as the phone shakes.
MrCrash said:
I believe it is due to the lens stabilization. If you turn the camera lens to face you, then open the camera app, the lens snaps to center, and visibly moves as the phone shakes.
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Click to collapse
You sir are absolutely correct! I found this out later last night as well.
Fwiw both mine and my wife's S6 have a lens that moves off center. It doesn't affect pictures or videos in the least.
Mine was recording clicking sound made by camera moving around as phone shake when recording video at tmobile store guys recorded video in storage room where it's very quiet I returned it I don't think I'll buy another note5 or any samsung phone untill they start to make good devices, my wife has the s6+ and does not any issues that I had with the note5.
senozlu1 said:
Mine was recording clicking sound made by camera moving around as phone shake when recording video at tmobile store guys recorded video in storage room where it's very quiet I returned it I don't think I'll buy another note5 or any samsung phone untill they start to make good devices, my wife has the s6+ and does not any issues that I had with the note5.
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Click to collapse
this is ISO the kebs moves when taking pics and stays at its last position.. Go buy an iPhone. With out ios than
Sent from my SM-N920T using Tapatalk
What do you mean by this ISO?. I think you meant to say this is OIS which is moving camera lens assembly yes it should move and wiggle when not in use, when in use it should move to compansate motion and it shouldn't make clicking sound that records in to the video.
Foy your information if I was intrested to iphone I would buy one instead of an android device with or without OIS built-in $800.00 device premium price premium device I expected from samsun.
Don't forget this is a forum that people exchange information bounce ideas between each other.
Don't get nasty and mean.
If I did not share my thoughts than I wouldn't be doing my part in this forum.
senozlu1 said:
What do you mean by this ISO?. I think you meant to say this is OIS which is moving camera lens assembly yes it should move and wiggle when not in use, when in use it should move to compansate motion and it shouldn't make clicking sound that records in to the video.
Foy your information if I was intrested to iphone I would buy one instead of an android device with or without OIS built-in $800.00 device premium price premium device I expected from samsun.
Don't forget this is a forum that people exchange information bounce ideas between each other.
Don't get nasty and mean.
If I did not share my thoughts than I wouldn't be doing my part in this forum.
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I don't understand how your camera lens is making such a clicking noise laud enough to be caught by your mic... If that's the case than that's really something wrong. And peopel are over reacting returning their phone for lensbnot being centered when that's normal if you want recordba video and while spinnign stop recording and you will see how the lens is not straight
.
Sent from my SM-N920T using Tapatalk
Related
has anyone experienced this before
i know i have my phone number showing so i would appreciate it f you would ignore and not call or txt the number shown in the video it is a work number of mine ... i do not poses the knowledge to edit the number out sorry
and it is a private video on my youtube account so only you guys can view it
Earlier today (4/4/16) i was confronted by my dad about not picking up my phone so i checked noticed 1 missed call and a txt message. time went by i decided to call a family member and the call would not connect, tried customer service (metropcs) from the phone again phone call would not connect. so i decided to call metropcs to see if m account was in good standing or if they were having some service failures in my part of town. It comes down to checking the device i picked it up rapidly and heard a rattle from the rear of the phone so i removed my sd card and sim and shook it again and heard that same rattle. That is when i decided i would record ths rattle and post it to see if anyone knows why this is happening ( i cannot open the phone because i just received the phone from amazon less then 2 weeks ago. i still have warranty)
should i be concerned my replacement phone will do the same ?????
id imagine you guys would not troll the phone number i have in the video. that is because it is my work number.
thanks in advance
https://youtu.be/L7h_vC2Jqeg
ghostv7142 said:
has anyone experienced this before
i know i have my phone number showing so i would appreciate it f you would ignore and not call or txt the number shown in the video it is a work number of mine ... i do not poses the knowledge to edit the number out sorry
and it is a private video on my youtube account so only you guys can view it
Earlier today (4/4/16) i was confronted by my dad about not picking up my phone so i checked noticed 1 missed call and a txt message. time went by i decided to call a family member and the call would not connect, tried customer service (metropcs) from the phone again phone call would not connect. so i decided to call metropcs to see if m account was in good standing or if they were having some service failures in my part of town. It comes down to checking the device i picked it up rapidly and heard a rattle from the rear of the phone so i removed my sd card and sim and shook it again and heard that same rattle. That is when i decided i would record ths rattle and post it to see if anyone knows why this is happening ( i cannot open the phone because i just received the phone from amazon less then 2 weeks ago. i still have warranty)
should i be concerned my replacement phone will do the same ?????
id imagine you guys would not troll the phone number i have in the video. that is because it is my work number.
thanks in advance
https://youtu.be/L7h_vC2Jqeg
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Mine does the same thing something rattles around inside around the camera/ SIM/ fingerprint scanner area. It's done it since I got it first I thought it was a button, then I thought maybe it was the spring mechanism inside SIM slot 2 so I put a dead SIM card in that I had laying around but it still does it even with that in. I aIso have a microSD card installed so it's not that either.
droidboy29 said:
Mine does the same thing something rattles around inside around the camera/ SIM/ fingerprint scanner area. It's done it since I got it first I thought it was a button, then I thought maybe it was the spring mechanism inside SIM slot 2 so I put a dead SIM card in that I had laying around but it still does it even with that in. I aIso have a microSD card installed so it's not that either.
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Click to collapse
Yea I have the same thing I don't want to open it as I already requested for a new phone from Amazon so I'll just replace it but if your brave enough to open it... Lol no I couldn't ask that but I want to know what it is and if it is cause any issues
ghostv7142 said:
Yea I have the same thing I don't want to open it as I already requested for a new phone from Amazon so I'll just replace it but if your brave enough to open it... Lol no I couldn't ask that but I want to know what it is and if it is cause any issues
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Click to collapse
Na it's still under the manufacturers 1 year warranty or else I would. Plus I'm pretty sure I'm going to be selling it soon. Sadly I love the phone, best phone I ever had but it's been out 6 months now and doesn't have any attention from developers. I need ROMs ,kernels and mods to flash. That's why I buy Android phones. I bought this one thinking with the price and this thing having the hardware specs it does that developers would be flocking to this phone. So it looks like I'm going to be heading to Nexus land because one thing I learned from this phone is that I can't own a phone without a fingerprint scanner again lol I love that thing.
My assumption is that the rattling is from the camera sensor being shaken around. The Pure XL (and its many other named "variants") have OIS capabilities for the camera, where the image sensor can move/tilt a tiny bit to compensate for small movements when taking a picture/video, which will not result in a blurry product.
I'm not sure if it is supported in other camera apps, but it's automatic in the stock camera app when you focus on something when taking a picture, but for video you have to turn it on in the settings (Gear>Anti-shaking).
If you turn the phone over so that the rear camera faces towards you, focus the rear camera on your face with the dedicated shutter button, and move the phone around slightly, you can see the sensor tilting to track your face.
On a side note, not sure if you guys have this problem, but when I don't use my Pure XL's camera for a bit of time (and don't have the stock camera app in my recent apps), it takes a really long time for it to automatically focus when I open the app, but if I shake it around, it will start focusing right away.
Short Circuit said:
My assumption is that the rattling is from the camera sensor being shaken around. The Pure XL (and its many other named "variants") have OIS capabilities for the camera, where the image sensor can move/tilt a tiny bit to compensate for small movements when taking a picture/video, which will not result in a blurry product.
I'm not sure if it is supported in other camera apps, but it's automatic in the stock camera app when you focus on something when taking a picture, but for video you have to turn it on in the settings (Gear>Anti-shaking).
If you turn the phone over so that the rear camera faces towards you, focus the rear camera on your face with the dedicated shutter button, and move the phone around slightly, you can see the sensor tilting to track your face.
On a side note, not sure if you guys have this problem, but when I don't use my Pure XL's camera for a bit of time (and don't have the stock camera app in my recent apps), it takes a really long time for it to automatically focus when I open the app, but if I shake it around, it will start focusing right away.
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Click to collapse
That's funny I just literally found out it was the camera eye or whatever you call it under the lense I was just messing around with the camera and saw it move.
On my small Pixel (black 128GB edition) I get severe lens flares in situations, that were never a problem for any smartphone before.
https://www.youtube.com/watch?v=pfz8YmHmeJ4 The video here illustrates the issue pretty well, several very well known people on YouTube + Twitter have encountered the exact same problem, including @MKBHD, @DetroitBORG and @superscientific !
I'd like to know if there are devices out there that don't have this problem. You won't see it in all lighting situations, but it's very pronounced in some - where it shouldn't be.
I have.noticed this today on my camera I attached a photo the halo or flair can be seen at the bottom the pale grey around the bottom left and right. Like you say, it's only in certain light conditions and certain angles. Must be the glass that surrounds the lense.
Looks like the the phone has been rushed out and not tested properly.
Two more photos
This is definitely a design floor as happens if the camera is on its sides, upside down and normal. Really didn't expect this from such a highly priced phone.
Some more photos from me:
I'm talking to support via the built in support. I'll let you know what they say.
I'm taking mine back to the carrier store in an hour. No way I'm going to accept this.
This is happening to me as well. Definitely a deal breaker, unless covering the glass with a case fixes the problem. It's a shame, because the camera blows everything else out of the water.
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
Mcyates said:
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
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Click to collapse
Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
Nitemare3219 said:
Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
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Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
Mcyates said:
Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
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Click to collapse
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Click to collapse
Thanks for the lim, well I can't stop the new phone arriving so I'll just take hold of it and wait for the update.
really
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Click to collapse
Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
cc999 said:
Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
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Click to collapse
DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
Halo
Nitemare3219 said:
DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
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Click to collapse
So you are saying this is on all Pixels? Not a defect of a few?
CC
cc999 said:
So you are saying this is on all Pixels? Not a defect of a few?
CC
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Click to collapse
According to Google, yes. The lens assembly is subject to very tight manufacturing tolerances. Every Pixel is going to have this issue.
Got my new phone, and as stated above I still have the flair so I'm really.imterested into what Google can actually do. I'm off to the park with my dog layer so I'll take lots of photos and upload them here if they have any flare issues.
Don't accept this. Take it back to your point of sale. Get another phone. I am so ****ing done with this.
"We completely, retardedly screwed the entire design of our phone and will now make you use a certain camera mode to mitigate (not resolve) the issue in software"
None of you should accept this.
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
RoccoN4 said:
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
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Click to collapse
Just been to the park and took some photos only one photo out of about 50 had a halo. I believe Google will fix this.
I've added some of the photos i took today.
I just want to start off by saying , YES i know there are multiple threads about the G5 and having the main camera not focus. I found that if i shook my phone, that eventually it would focus. Most people seem to fix this problem by replacing the camera. So i went ahead and bought one from ifixit, and when it arrived, the camera was DOA. They sent me another and after 1 day, the same thing happened. The phone refused to focus. So they sent me another replacement and the same thing. It wouldn't focus. They agreed to refund me. I then bought one from ebay and after installing it today, IT DOES NOT FOCUS. I have checked/cleaned the lens area , so no there are no smudges. There is 1 scratch but it does not cover the lens itself. The secondary camera has about 3-4 scratches that cover the lens, but that camera has no problem focusing. Does anyone have any ideas? I have had this phone for over a year, and apart from this issue it has been bullet proof(ignoring the screen retention problem that seem to also affect phones like the s7). I love it so much. Any help would be greatly appreciated.
Not going to help much but I'm in the same boat. I can hear the camera rattling when I shake it, and with my original camera, the focus mechanism trying to to its thing. Tried a few ebay ones labeled as "New" and got ones that are pulled from old phones and won't even try to focus or simply not work at all. I would think that ifixit you wouldv'e had the best luck with and thats pretty disappointing to hear because I was hoping pony up and just go with them next. All I've heard is that you just have to keep trying until you get one that works, then be super careful with it. Kinda sucks, at least we have the wide angle though and thats what I use most of the time for actual pictures but most apps only go through the regular camera.
I am at a lost on what to do. Its so frustrating. The wide angle camera is nice, but not as a main camera. I have to zoom and crop quite a bit since I use Fb messenger(which kills quality) and the wide angle is such a hassle. I literally gave up. I'm tired of "trying" other ones. I really don't know what to do. I guess I either live with it or, sell it for cheap, then buy a s7.
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Its just the camera lens don't worry my last 3 Notes have done it
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
odesskiy said:
Thanks. Found the videos talking about the same issue on S20+. Guess it's normal. Never noticed it before on any of my Sammies. Must be a "new phone paranoia". ?
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Click to collapse
Larger the camera the more it floats until you turn on the camera. Hence more noise. I would also suggest it's more sensitive while the camera is on to a hard hit /damage.
odesskiy said:
Today accidentally discovered that the phone has a rattle to it. Never dropped or anything. First, I thought it was the S-Pen, but even with the pen out, there is still a rattle that seems to be coming from the camera module. Anyone else's phone does that? Is it normal or should I try swapping the unit?
Click to expand...
Click to collapse
I am experiencing that same rattle too. It seems to go away when i turn on the camera, so this is definitely due to the much talked about rattle that the camera module had with the S20 Ultra as well..
I must say that the rattle is rather annoying and random and especially annoying when i have the phone in my pocket while jogging..At least it is good to know that it is not a faulty unit but rather a feature of the lens system.
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
drdino said:
I am getting a faint clicking noise whenever I exit the camera app. I can feel it on the device too. Is this normal?
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Click to collapse
Yes, it's the optical image stabilization kicking in
TonyGzl92 said:
Yes, it's the optical image stabilization kicking in
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Click to collapse
Thanks, I suppose this is due to the different camera setup. I'm coming from a Note 9, which had OIS and is completely silent, but then again it doesn't have the new sensors.
Also remember when camera has stabilisation in it that could cause the rattle noise from camera since camera itself moves when you shake the phone.
I hardly hear rattle in mine but when I face screen down I can hear a loud click from camera area and then when I face it back up with screen up I hear the click again.
So yeah camera is basically moving or it's lenses.
This is normal as long you don't see any defect in camera when using it.
Skickat från min SM-N986B via Tapatalk
Yeah I read about the rattling when shaking the device, but nothing about noise when the camera app exits...
I had the same issue. I had battery and overheating issues as well so i requested an exchange device. The old device had the rattle however i noticed the new one doesn't. Really think Samsung messed up QC with this device.
Interesting... Samsung doesn't have any stock of my device to exchange at the moment, otherwise I'd have probably asked for one. I'll see how it pans out over the next few days...
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
airmaxx23 said:
Without the camera app open when uou hold the device flat then tilt it up 90 degrees you'll hear it click every time, it doesn't matter if it's in landscape or portrait view. With the camera app open you don't hear it. One of the lens uses electromagnets for stabilization, without the camera app open the lens is moving around since there is no power going to the magnets.
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Click to collapse
Spot on.
Sent from my SM-N986U using Tapatalk
They all rattle, anyone says otherwise is trolling.
The snapdragons have better rattling. ??
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
They all have the rattle.
99tollap said:
I have had my Note 20 ultra for 2 days and only this afternoon have I noticed this very loud rattle. I swear 100% that it wasn't there before. It also happens that this afternoon was the first time I tried wirelessly charging my phone. Is it possible that the wireless charger has somehow messed with the magnets that control the lens module?! I'm really annoyed and might send it back.
Click to expand...
Click to collapse
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ?? Because they are all like that. I've had three different regional variants of the Note 20 Ultras, all same.
Buyers remorse has many faces.
Limeybastard said:
It's totally unacceptable for a 1399 device. Return it until you get a good one. By which time the note 21 ultra will be out. ??
Click to expand...
Click to collapse
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
airmaxx23 said:
They all rattle, it's the lens when the camera app isn't open and powering the electromagnets. There's no point in exchanging it, they all do it.
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Click to collapse
You obviously missed my sarcasm in that post. American?
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
müller_25 said:
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
Click to expand...
Click to collapse
Mines is very rattly when I shake it slow to, I just think that's normal because the lens moves, if it was firm then the ois would be **** I would say
Sent from my CPH2025 using Tapatalk
Autofocus lens.
Switch on camera, and test again. With and without zoom, switch off camera and test again.
Sent from my CPH2025 using Tapatalk
Most stablised cameras will do this these days. Its because they are suspended on a mechanism that isolates them from the phone chassis. Very similar to springs and shocks in your car.
Ok thanks for the answers guys.
When I open the camera app there is still a rattle without zoom. When I turn it into 5x zoom the rattle stops and doesn't come back again even when I go back to 1x (in this situation you can hear a very slight rattle only if you listen carefully in a silent enviroment).
But when I close the camera app or switch for example to the front camera and back to the rear, the loud rattle starts again.
What is worrying me is that there wasn't any rattle in the first months of usage and it only started a few weeks ago.
Even if the rattle is normal I don't think it should be that loud.
Mine rattles upon shaking no sound when simply opening the camera.
müller_25 said:
Ok thanks for the answers guys.
When I open the camera app there is still a rattle without zoom. When I turn it into 5x zoom the rattle stops and doesn't come back again even when I go back to 1x (in this situation you can hear a very slight rattle only if you listen carefully in a silent enviroment).
But when I close the camera app or switch for example to the front camera and back to the rear, the loud rattle starts again.
What is worrying me is that there wasn't any rattle in the first months of usage and it only started a few weeks ago.
Even if the rattle is normal I don't think it should be that loud.
Click to expand...
Click to collapse
Was from the first day when you buy your phone. It's autofocus lens witch is all the time without power, when is needed then coils are powered, even with 5x zoom when you start shaking you can hear how this optic system tried making stable photo. In short explanation.
Sent from my CPH2025 using Tapatalk
BaGRoS said:
Was from the first day when you buy your phone. It's autofocus lens witch is all the time without power, when is needed then coils are powered, even with 5x zoom when you start shaking you can hear how this optic system tried making stable photo. In short explanation.
Sent from my CPH2025 using Tapatalk
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Click to collapse
Yeah, but I mean the camera works the way I want it to work, I'm not really fussed about a sound it makes, as long as the camera works and video it's fine, btw the s20 range makes these sounds to
Sent from my CPH2025 using Tapatalk
müller_25 said:
Hey guys,
I own a Oppo Find X2 Pro since June. So far everything was fine with the phone.
But two weeks ago the phone started to have a clearly audible rattling from inside (seems to be somewhere near the camera-unit).
I read that some phones with OIS seem to have the problem with a "moving" Lens or sth similar.
My problem is that the rattling just started 2 weeks ago and in the months before there wasn't any sound. Also there seems to be no sound when I'm inside the camera app & at 5x zoom.
I sent the phone to the local repair service (in Germany) and they just sent it back with the comment "The housing tolerances you complain about (gap dimensions, play or slight rattling of the mechanical parts, functions that are too smooth-running/sluggish etc.) correspond to the manufacturer's specifications and therefore do not constitute a defect."
So now the question is, is somebody else facing the same problem? If yes, did you have contact to Oppo/the customer service & what was their response? Because in my opinion the rattle is way to loud and there shouldn't occur such things with a 1000+€ phone.
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i also have a question my find x2 pros ultra wide angle camera is not perfectly in the center
I found this thread as I have this same issue with my magic 4 pro. I emailed support and they claimed its normal.....
The reason the little sound is in there is due to safety measures made for the water resistance feature. We can assure you that is nothing wrong with your device and it is often found at Honor Magic4 Pro because of its spec.