Keyboard no longer working properly. - Verizon HTC One (M8)

Today my keyboard decided to no longer use the I key in default view. This is odd because calibrating the keyboard allowed me to use the I key. After calibration finished, it went back to no longer working. I've cleaned my screen protector, and when pressing I, it "clicks" both the u and o key at the same time. This not only affects the keyboard, but in some other instances will not allow me to click a small icon, such as setting in the drop down menu. I've since done a factory reset and even flashed a new rom to no avail. The only possibility is there is a small half bubble at the top edge near the camera, and will have ghost armour replace it if I cannot find a cause as to why this happened. Any suggestions as what I could try?

What version of Android System Webview are you running?
AlPoo said:
Today my keyboard decided to no longer use the I key in default view. This is odd because calibrating the keyboard allowed me to use the I key. After calibration finished, it went back to no longer working. I've cleaned my screen protector, and when pressing I, it "clicks" both the u and o key at the same time. This not only affects the keyboard, but in some other instances will not allow me to click a small icon, such as setting in the drop down menu. I've since done a factory reset and even flashed a new rom to no avail. The only possibility is there is a small half bubble at the top edge near the camera, and will have ghost armour replace it if I cannot find a cause as to why this happened. Any suggestions as what I could try?
Click to expand...
Click to collapse
It's a long shot, I don't know how often you update through GooglePlay, or if you even do... I do know that a version of webview made my phone do the same thing, it had dead spots on the screen but only when my keyboard was up in default SMS. I had the same the problems as you, buttons on the other side of the keyboard were being pressed & it was selecting drop down menus to save the text above, copy, etc... I found out the version of webview I had was bad, I know you did a factory reset, but maybe it restored the same the bad version?!?!? Try updating it if possible, or uninstalling updates for that app. It may just work....

Unfortunately it didn't work. In installed updates and tried freezing with tibu. To no avail. Called HTC and all they want to do is me sending phone in for repair. I don't like this option

What carrier do you have the phone through if any at all??
AlPoo said:
Unfortunately it didn't work. In installed updates and tried freezing with tibu. To no avail. Called HTC and all they want to do is me sending phone in for repair. I don't like this option
Click to expand...
Click to collapse
Yeah, sorry about that, i wouldn't be happy about that either. I was wondering if you had a phone carrier, if so which one. It seems as though you didn't buy it through them since you are in contact with HTC. I know HTC warranties your phone up to a year, but they should send a replacement in the meantime if you have to send it in Good Luck, sorry I couldn't be more help. If you have a phone carrier that you purchased it through such as Verizon, they would replace it right away as they have done for me about twice now:good:

Related

Can software affect screen alignment?

Hi,
I recently purchased a QTEK S110, after a couple of weeks I noticed that the screen was losing alignment (very noticeable with such a small screen). Eventually I sent it back to the supplier for a repair as it was getting unusable. When I got it back I restored my last saved backup and the record button wouldn't work and the alignment seemed to be going again!
I tried a hard reset and then re-installed from scratch, my question is twfold:
1: could my backup (or some installed program) have affected the screen alignment (appeared to be worse in the bottom right hand corner)
2: are HTC screens generally well behaved?
Thanks.
highly doubt that software can cause screen to misalign but stranger things have happened. is it ok now that you have hard reset and reinstalled everything?
Hi,
No, it's still the same, every day or so it drifts off to the left so that, for example if I press the x to exit a program I actually get the activesync or time icons!
I am awaiting info from the supplier re a repair/replacement.
Darren.
hi,
sorry to tell you this is not a software problem my freind had the same with is magician and we tried everything we tried all the ROM's we even tried not to install any programs not even the ext rom files but no luck so at last he got his device replaced.
my advice if you have your under warrenty go and replace it.
I think it could be software
I have had this problem before. I avoided some of the apps I used to use and I think it has stopped. I think it was the latest version of MultilE and happened when I used full screen mode in landscape. If it conies back I will return the phone.

Help with HTC Fuze

I am hoping that you guys can help.
My spouse purchase a HTC Fuze a little while back. She used it for
a few months. She was then deployed to Iraq. The phone has been
off for the last 3 months. It was working fine when last used. Recently,
I powered it up and the touch screen is not functioning properly.
You can not use it to dial phone numbers, send texts, and such.
Basically, it does not function correctly really. When it just sitting,
it will roll through options on the screen as if it is being touched
and will not stay on the home setting.
What could the problem be? Can this be fixed? I have tried a soft reset
which hasn't worked. It is disturbing since this is a fairly new phone.
Thanks in Advance!
try re-calibrating the screen! if that fails - hard rest it.
How do you re-calibrate the screen?
settings-system-screen
I am under the settings menu but I don't see anything that says system.
Bear in mind that if I have to use the touch screen to get to it then it
would be a no go.
it's a tab in the button if you get there by moving down fron the lowests icon then you can move to system
its a tab in what button. Can you some one give me the exact step by step to get there?
try using the circular thing (joystick) to get there! i'm running a custom rom, so your settings layout may be different.
circular joystick to get where.
Can I have a step by step? I can't find system anywhere.
My touch screen displays but it does not do anything when
I touch it. I have to use the physical buttons.
to go up and down in that menu but if you have a stock rom you may have a different folder for "system", i'm not sure.
Figured out where that is now. I didn't realize that
you were talking about the start button for windows.
I went to that section and it asks you to go through the
align screen process but it does not respond to the taps
of the wand. Is that how we recalibrate?
If this doesnt work, what can be done to get the screen working?
try this: http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.Reset
hard reset your phone
If I do that, I will lose all my contacts and data on my phone, right?
How do I prevent this?
your best bet is to hope you have "PIM backup" and use it to back up everything, including custom folders. hopefully you can navigate using the hardware keyboard. (custom backup allows you to pack up specific folders and/or files). back it up to your storage card, THEN hard reset it.
also, if you have your phone's contact list synced via active sync, just hard reset and it'll restore your synced contact list.
good luck
EDIT: please delete this. double post of preceding reply.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
Contacts saved on my SIM will not be affected by a hard reset, right?
Do a hard reset then,
Yeah, if you already save your contacts in the sim then go ahead and do a hard reset. Just follow the start up procedure on the phone, hope this will solve your problem. Please let us know.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
man, nobody knows for sure. it will give you a blank phone, just like the first dday you turned it on (software wise). if the screen has some hardware damage - you will know after the hard-reset. let us know how it went!
so what is actual purpose of a hard reset over a soft reset?
Why would this work to reset the screen over a soft reset?

[Q]Keys not working..help needed asap :(

Hello,I bought a HTC Desire S around 4 months ago.
From past 2 days i have lot of problems with it.
1.Home screen button not working
2.Q,A keys are not working while typing(they work when i rotate the screen)
3.Wen i rotate the screen and start typing the whole keys on the least bottom dont work.
4.Sometimes if i press back key it goes to selection option...sometimes whole phone hangs.
5.Im not able to download from market...after i click download it shows downlading icon but it never starts download.
I made factory reset for couple of times but no use.
Any one have some suggestions?
numbers 1 to 4 seem like some sort of problem with your touchscreen... Have you tried wiping it with some clean cloth after breathing on it? My back button has some issues registering touches once in a while, but wiping it helps always
Regarding 5, I don't know really, but have you tried using the webmarket?
Ovigo said:
numbers 1 to 4 seem like some sort of problem with your touchscreen... Have you tried wiping it with some clean cloth after breathing on it? My back button has some issues registering touches once in a while, but wiping it helps always
Regarding 5, I don't know really, but have you tried using the webmarket?
Click to expand...
Click to collapse
ya i tried wiping it but not working
Does the area where your Q and A keys are when in portrait work when the keyboard is not on? Can you use it to click items, scroll webpages etc?
One other thing you could try is the calibrate option for the keyboard. (somewhere in settings-> languages I think, it's been a while since I ran an Sense ROM).
If both yield no result, it sounds like a hardware issue to me, and you might be best of to invoke your warranty.

Phone usable, but not all responding

I've got a weird issue. I'm running the stock T-Mobile ROM with the only real modification being Swype as my keyboard. Sometimes it seems the phone will get very warm and stop responding. I can still open the home screen, go through apps, etc, but Internet/Data will fail to work. I can access the dialer, but it will refuse to dial. When I press a text box for the keyboard to come up to type, nothing registers within the box as I type. Using the home screen widget to turn on and off wireless and GPS, those buttons stop responding as well.
Has this happened to anyone? I'm close to performing a factory reset to hopefully rid this issue. Rebooting the phone seems to fix it, but it has happened about half a dozen times within the past 2 weeks now.
unrealii said:
I've got a weird issue. I'm running the stock T-Mobile ROM with the only real modification being Swype as my keyboard. Sometimes it seems the phone will get very warm and stop responding. I can still open the home screen, go through apps, etc, but Internet/Data will fail to work. I can access the dialer, but it will refuse to dial. When I press a text box for the keyboard to come up to type, nothing registers within the box as I type. Using the home screen widget to turn on and off wireless and GPS, those buttons stop responding as well.
Has this happened to anyone? I'm close to performing a factory reset to hopefully rid this issue. Rebooting the phone seems to fix it, but it has happened about half a dozen times within the past 2 weeks now.
Click to expand...
Click to collapse
Best bet is to factory reset which, of course, will dump all your apps, settings, etc etc... An even better bet is to root and install a custom ROM; but that is your call.
Another option is to get a task manager / battery monitor and see if a specific app is causing your phone to act up. Look for things like most time on or most CPU usage or most battery consuming, depending on what app you use.
Agreed. Try a factory reset, or send it to HTC.
Sent from my HTC One S using Tapatalk 2

Single phantom touch on digitizer (that doesn't move)

The "show touches" option allowed me to find out why I had some trouble with the digitizer since yesterday. It is not cracked.
There is a single point on the screen showing a touch at all times. If I touch that point, it disappears then comes back 1-2 seconds later.
The digitizer still works as it registers my touches as well, but a lot of apps cannot register more than one touch at a time, so they ignore my touches.
I read somewhere that doing a hard reset (completely wiping everything) would re-initialize the digitizer and make it ignore that stuck point, but I don't want to do that if that's not correct as I'd have to reinstall everything, re-do my settings and still have to figure out how to fix the stuck point.
Or is there an app that can make the tablet ignore that one little touch.
alkizmo said:
edit - I realized that when I wrote "FIXED" in the title, it sounds like I solved my issue. What I mean is that the single phantom touch is not moving, it's in a fixed position (unlike most phantom touch problems seen on other tablets)
The "show touches" option allowed me to find out why I had some trouble with the digitizer since yesterday. It is not cracked.
There is a single point on the screen showing a touch at all times. If I touch that point, it disappears then comes back 1-2 seconds later.
The digitizer still works as it registers my touches as well, but a lot of apps cannot register more than one touch at a time, so they ignore my touches.
I read somewhere that doing a hard reset (completely wiping everything) would re-initialize the digitizer and make it ignore that stuck point, but I don't want to do that if that's not correct as I'd have to reinstall everything, re-do my settings and still have to figure out how to fix the stuck point.
Or is there an app that can make the tablet ignore that one little touch.
Click to expand...
Click to collapse
First I'd edit the post (advanced edit) and removed fixed from the title - you should get more help.
Factory reset - Settings/Backup & reset is where I'd begin. There are no promises that will fix your tablet.
To minimize the grief of a reset use App Backup in the app drawer. Choose Data & App - select all - backup - and copy file to /Removable/MicroSD - OK
Restore with App Backup only works on the same version the tablet was on when the backup was made!
I don't know what the next step would be if your problem is not cleared.
I edited it now. I tried when I first posted, but I didn't remember the advanced edit option for the title
Thanks for the trick on restoring my tablet. I'll try the hard reset.
If that doesn't work. I will be taking apart the tablet and see if I can re-seat the digitizer.
I already replaced it once. This time it isn't cracked, but I know it fell a foot down just before the problem started. It was in it's case, so it was a soft landing on its flat surface. I'm surprised those things are so fragile. Asus should feel bad.
alkizmo said:
I edited it now. I tried when I first posted, but I didn't remember the advanced edit option for the title
Thanks for the trick on restoring my tablet. I'll try the hard reset.
If that doesn't work. I will be taking apart the tablet and see if I can re-seat the digitizer.
I already replaced it once. This time it isn't cracked, but I know it fell a foot down just before the problem started. It was in it's case, so it was a soft landing on its flat surface. I'm surprised those things are so fragile. Asus should feel bad.
Click to expand...
Click to collapse
I think reset is the proper place to begin with the problem you're having.
A couple of things to consider.
Did the spot immediately appear at the time you replaced the digitizer?
Did you take an update that may have caused the spot to appear?
The above are just my thoughts, not actual questions and may not prove helpful.
I have dropped my tablet a couple of times with no noticeable damage.
Good Luck!
tobdaryl said:
I think reset is the proper place to begin with the problem you're having.
A couple of things to consider.
Did the spot immediately appear at the time you replaced the digitizer?
Did you take an update that may have caused the spot to appear?
The above are just my thoughts, not actual questions and may not prove helpful.
I have dropped my tablet a couple of times with no noticeable damage.
Good Luck!
Click to expand...
Click to collapse
The problem only appeared 2 months after I replaced the digitizer.
I didn't update
Anyway, since I already had my tablet setup to flash the touchscreen firmware in order to use a different TS, I simply ran the flashing procedure again. It fixed the problem in seconds
I admit that if my tablet wasn't already setup (unlocked, rooted, superuser access), it would have been faster to reformat (if that would have fixed the problem).
TL;DR - Problem solved, I flashed the touchscreen firmware to force it to reset instead of formatting my tablet back to factory settings.
alkizmo said:
The problem only appeared 2 months after I replaced the digitizer.
I didn't update
Anyway, since I already had my tablet setup to flash the touchscreen firmware in order to use a different TS, I simply ran the flashing procedure again. It fixed the problem in seconds
I admit that if my tablet wasn't already setup (unlocked, rooted, superuser access), it would have been faster to reformat (if that would have fixed the problem).
TL;DR - Problem solved, I flashed the touchscreen firmware to force it to reset instead of formatting my tablet back to factory settings.
Click to expand...
Click to collapse
I'm glad you managed to clear your issue. I'll try to remember your fix for the future.
Thanks for the info.

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