Database Info

[Q] Black Screen on Wakeup?

I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.

Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?

After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?

lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.

Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.

Two Really Weird Slowness Issues

Has anyone else had this issue? The Messages Option on the TouchFlo 2D screen rarely works. This is not a ROM-exclusive problem for me (it happens on every flash eventually), I just can't understand why most of the time when I click it, the title bar changes from "Start" to "Messages" but nothing else.
I also have an issue with the top-right program showing option having a huge delay on it. Like, twenty seconds. Usually right after I press down a second time to see if it registered, it will register both at once, and cancel my first click out - extremely frustrating.

No one has any suggestions?

that is wierd... u reset ur phone regularly i assume?

Me too
This has been a problem for me from day 1. Frequent resetting and thank god for HTC Clean RAM (you can find it here in this forum with a search).
One thing that is a prime suspect is ActiveSync, which has never worked properly for my Fuze. I have found that it remains running on the phone in the background, and the ONLY way I can get rid of it seems to soft reset, and then use the drop down in the top right to kill it beceause even AFTER a soft reset it keeps running.
So not much help, but misery loves company so you should feel better now

[Q] HTC Desire "appears" as if it has the home button stuck, since a recent update

[Q] HTC Desire "appears" as if it has the home button stuck, since a recent update
One of our HTC Desire is exhibiting very weird behaviour since a recent update (couple of days ago). It only affects one of the phone, the second one is working fine, both were updated within the same day.
** I will try to post the software version on the next post, I think it's triggering the "No outisde link for new user" error, even though there is no outside link!
This phone only started playing up about a day after the update, not immediately. It sometimes wake up on its own and bring up the "Recent Apps" screen, as if you have long-pressed the Home key. It then switches wildly between that screen and the zoom out (helicopter view?) view of all the home screens. Initially I thought it is hardware problem and the phone is 'screwed' but I think it's more software problem, since it can work normally sometimes.
The wild screen switching made it impossible to use the phone and because it is working constantly, it gets hot and drains the battery. The problem started to get worse when we plugged it into a PC to sync and it started to go crazy. Since the screen switching so wildly, I can't get into the menu to soft reset or turn off the phone properly. So had to hard reset it, and done that more than half a dozen times.
We did have an issue when we first downloaded that recent update, both phones didn't have enough space, so the install crashed out. We freed up more space and both phones appear to have installed the update fine. Well, until a day or so after, one of the phone started playing up.
At the end, I found that if I held down the optical cursor button (very hard work), it seems to hold off the wild screen switching. I can then sort of use the phone as per normal, so that I can join WiFi and change settings & install apps etc.
I noticed that the Rosie Utility is always showing on the "Recent apps" screen. I've never seen that on a normal "Recent Apps" screen before. Not knowing what it was, I googled and learnt that it's the SenseUI. I then compared the SenseUI info with AppKik and the crazy phone is showing a different size 1.9MB (laterly 2.0MB) whereas the working phone is showing 3.0MB, althought both said HTC Sense Version 1.0 com.htc.launcher.
So I figured something must have gone wrong with the SenseUI Launcher and hence it's doing crazy thing. So I downloaded couple of other launchers, LauncherPro and ADW Launcher. They initially seem to work then all of a sudden the crazy screen switching will start and they will get worse. It seems worst if I left it on the main home screen, if I was in an App, it sometimes stay calm for a while.
In frustration, I thought I will backup my SenseUI (rosie.apk) from the working phone using Appkik and then install it on the faulty phone, but the install failed. Probably because it's being used. Tried switch the default launcher to LauncherPro, still the same. May be it needed Root access to replace? So I rooted the phone with UnRevoke3 (after a long struggle getting the correct ADB working) but still can't install the rosie.apk.
Anyhow, after rooting the phone, it mysterously settled down. I could use the phone normally for quite a while, then it started again. Although not as crazy and only intermittently. Haven't used the phone later part of today, so not sure what it's doing at the moment. When I tried the phone this morning, I stumbled across an option to un-update the senseUI, so it's now supposedly switched back to the factory default (Eclair 2.1??) version? The info from Appkik is stil lthe same though.
My question to the experts are ...
1. Can I 'update' just the latest Rosie.APK since the phone update said I already got the latest and no more updates available. ? If so, where and how?
2. If not, can I download a working copy of Rosie.apk from somewhere, and how do I write that over the existing 'possibly' faulty version?
Any help will be greatly appreciated.

HTC Desire "appears" as if it has the home button stuck, since a recent update
Attached is the TXT file containing my HTC Desire Software Version details.
For some unknown reason, it won't accept my post if I had the text from this file in the body of the post. It keeps bringing up the error about no 'outside' link for new user.
Update: If I "Cleare Default" on SenseUI in the App2SD settings, then it appears to stop the Screen Switching, but the Home button stops working altogether, the rest of the home screens appear to work normally though. Very weird. I think the problem is definitely to do with corrupted Rosie.apk (com.htc.launcher) .

Hi,
In case it helps anyone else, my home and menu button on an hd desire became intermittently broken in that they would stop working for days.
I followed this and did a clear data on the rosie utility and they work fine now.
Whoop whoop!

[Q] keyboard inputs not detected by phone!?!

Hi - got a new HTC Sensation yesterday
I've got some really weird behaviour going on.
From time to time the phone won't react to the soft keyboard.. For example
I try and type in a query into google, and whilst the soft keyboard responds to key presses (vibration feedback, predicts words etc. in the dictionary) nothing appears in the search bar! All keys don't work, in all keyboard modes (querty, phonepad etc.). This seems to happen intermittantly but I can't figure out the reason why.
It happens in all programs that will accept text from the keyboard (mail, internet, market, SMS etc.). Phone always works.
I tried a different keyboard (touchpal) and I get the same intermittant behaviour. I tried various settings within the touch input settings and it still happens from time to time.
Any ideas / common fault? I tried search but no joy. Seems weird but it must be a software thing?
Hope someone can help!

i've seen this behavior before. happened when i was using swiftkey X all i did was reboot the phone and it fixed the issue. did you try that ?

When you say reboot is that something more involved than turning it off / turning it on again? I've done that.
I've tried installing (and uninstalling) a few different 3rd party keyboards but I keep getting the same behaviour.
It's very intermittent (sometimes it goes away after a few minutes, or by locking and unlcoking the phone a few times) and very annoying!
Thanks
chris

Quite often you actually have to tap input box first before typing. Give it a go.
Sent from my HTC Sensation Z710e using XDA App

Tried everything in terms of getting the input field to accept the text - its definitely 'faulty' behaviour.
If a factory reset doesn't work, then I guess the phone is faulty?

Doesn't look like hw problem to.me, more like sw if touches are still registered but nothing appears in the input screen. Try different ROM.
Oh, its new and probably not s-offed. Just return for a new unit.
Edit. I assumed you have already done factory reset. Ok, do a factory reset, I'm sure it'll fix the problem. If not, get replacement.
Sent from my HTC Sensation Z710e using XDA App

a510 power button problem

Hi dear community!
Got a problem with the power button of my a510. Sometimes when the device is in standby and I want to switch it on by pressing the power button nothing happens and rest totally unresponsive. I have to push it like 10-20 times and even connect the charger to get reaction. Once the device is switched on the power button works normal. I suppose its some kind of freezing of the device in standby mode that blocks the power button. Is it a common problem and what can I do? Thanks in advance for advise!

First thing I would try is to reboot it (press power button for a few second and let it shut down, then restart it). If this is not helping I would hardreset it (reset hole left to power/usb-connector).
And if not this is making it better make a factory reset (from the settings). Keep in mind that you will loose all data and have to start from scratch with your tablet.

Thanks! One question though, do the hardreset from the hole left to power/usb-connector do the same thing as factory reset from the settings - loosing all the data?

ozonbg said:
Thanks! One question though, do the hardreset from the hole left to power/usb-connector do the same thing as factory reset from the settings - loosing all the data?
Click to expand...
Click to collapse
Nope. The pinhole reset thingee is similar to the reset button on a CPU. It simply hard reboots the system (supposedly used when the device freezes, since we can't "pull the battery" like what we do with phones).
Reading through your OP though, I actually recommend sending the tablet back to the shop. I don't have that, nor have I heard of that issue.

I don't have this problem, you'd better send it to service.

I think I found the problem wnen seeing the log from the device. It's a freezing situation. The device become unresponsive and that's why the power button doesnt work when pressed. After second long press it reboots the device. So the button works.
In one of those freezings console says: Unsafe JavaScript attenmp to access frame with URL.. So I disabled java in the stock browser and will keep reading log for further freezes.

hi i was getting that issue.
a factory reset stopped it but recently it came back.
im overseas for 2 months asking acer the immeditaely said to return device for repair.
have to wait now.
Also jist the other day i got three freezes screen went pink completely.
once it went yellow.
i would sugest talk to acer as i know mine now is def faulty after the screen issue.

Hi,
so I realized that a couple of days after buying the thing I disabled some of the apps that comes with it in order to save some RAM, but maybe disabling them causes other apps to misbehave. And thats why sometimes device freezes compleatly. Now I'm checking this theory. Sorry for my English.

What did you use to disable them?

From settings - > apps, then choose a system app and there is a option to disable it.
Another thing. So I'm playing a lot and when some game suddenly stop responding I force closing it. Even this game is already closed after like 10-15min. the device freezes and only rebooting it saves the situation.

ozonbg said:
Hi,
so I realized that a couple of days after buying the thing I disabled some of the apps that comes with it in order to save some RAM, but maybe disabling them causes other apps to misbehave. And thats why sometimes device freezes compleatly. Now I'm checking this theory. Sorry for my English.
Click to expand...
Click to collapse
I disabled alot of stock apps as well. My tab is running fine though. You can maybe list down what you've disabled and I'll confirm if they're disabled on mine too?

Couple of days observation lead me to the conclusion that the freezing is due to unresponding processes left in the memory most likely a high demanding 3d games such Dead trigger, Asphalt 7 or Dark knight.
Edit:
It might be a bad freezing flash player mostly used through stock browser.

i tried this way too..but it freezes also when it's fresh from a hard reset
i don't know if it's an app issue...or whatever.
but i just got a new a510 as replacement of my old one that kept freezing...and also this replacement keeps freezing
i didn0t disable any native app...nor installed any new app. just got it...and freezes the same.

When watching flash video in stock browser and when exit watching, the browser sometimes freezes and needs to be force closed to function again. When left whitout force closing it eventually after some time causes general freeze. That's happening also when a game crashes and left in memory that way. Needs to force close everything that crashes. For example when watching HD Cams in Earthcam.com often browser crashes when closing it or when I play Tower Defense game crashes a lot. Afterwards the whole system freezes.
That's my assumption as above all monitoring I've done.
Let's hope Acer will have fix in Jelly Bean update.

in the newer firmwares are freezes still found? i noticed that all my italian friends stuck with 1044 experience them...maybe later ones solve it?

There is no new firmware, but will be most likely.

there are lots of ota after 1.044 ww.
germany is at 1.099 stock....
i'd like to hear something from who uses it ...