[Q] HTC Desire "appears" as if it has the home button stuck, since a recent update
One of our HTC Desire is exhibiting very weird behaviour since a recent update (couple of days ago). It only affects one of the phone, the second one is working fine, both were updated within the same day.
** I will try to post the software version on the next post, I think it's triggering the "No outisde link for new user" error, even though there is no outside link!
This phone only started playing up about a day after the update, not immediately. It sometimes wake up on its own and bring up the "Recent Apps" screen, as if you have long-pressed the Home key. It then switches wildly between that screen and the zoom out (helicopter view?) view of all the home screens. Initially I thought it is hardware problem and the phone is 'screwed' but I think it's more software problem, since it can work normally sometimes.
The wild screen switching made it impossible to use the phone and because it is working constantly, it gets hot and drains the battery. The problem started to get worse when we plugged it into a PC to sync and it started to go crazy. Since the screen switching so wildly, I can't get into the menu to soft reset or turn off the phone properly. So had to hard reset it, and done that more than half a dozen times.
We did have an issue when we first downloaded that recent update, both phones didn't have enough space, so the install crashed out. We freed up more space and both phones appear to have installed the update fine. Well, until a day or so after, one of the phone started playing up.
At the end, I found that if I held down the optical cursor button (very hard work), it seems to hold off the wild screen switching. I can then sort of use the phone as per normal, so that I can join WiFi and change settings & install apps etc.
I noticed that the Rosie Utility is always showing on the "Recent apps" screen. I've never seen that on a normal "Recent Apps" screen before. Not knowing what it was, I googled and learnt that it's the SenseUI. I then compared the SenseUI info with AppKik and the crazy phone is showing a different size 1.9MB (laterly 2.0MB) whereas the working phone is showing 3.0MB, althought both said HTC Sense Version 1.0 com.htc.launcher.
So I figured something must have gone wrong with the SenseUI Launcher and hence it's doing crazy thing. So I downloaded couple of other launchers, LauncherPro and ADW Launcher. They initially seem to work then all of a sudden the crazy screen switching will start and they will get worse. It seems worst if I left it on the main home screen, if I was in an App, it sometimes stay calm for a while.
In frustration, I thought I will backup my SenseUI (rosie.apk) from the working phone using Appkik and then install it on the faulty phone, but the install failed. Probably because it's being used. Tried switch the default launcher to LauncherPro, still the same. May be it needed Root access to replace? So I rooted the phone with UnRevoke3 (after a long struggle getting the correct ADB working) but still can't install the rosie.apk.
Anyhow, after rooting the phone, it mysterously settled down. I could use the phone normally for quite a while, then it started again. Although not as crazy and only intermittently. Haven't used the phone later part of today, so not sure what it's doing at the moment. When I tried the phone this morning, I stumbled across an option to un-update the senseUI, so it's now supposedly switched back to the factory default (Eclair 2.1??) version? The info from Appkik is stil lthe same though.
My question to the experts are ...
1. Can I 'update' just the latest Rosie.APK since the phone update said I already got the latest and no more updates available. ? If so, where and how?
2. If not, can I download a working copy of Rosie.apk from somewhere, and how do I write that over the existing 'possibly' faulty version?
Any help will be greatly appreciated.
HTC Desire "appears" as if it has the home button stuck, since a recent update
Attached is the TXT file containing my HTC Desire Software Version details.
For some unknown reason, it won't accept my post if I had the text from this file in the body of the post. It keeps bringing up the error about no 'outside' link for new user.
Update: If I "Cleare Default" on SenseUI in the App2SD settings, then it appears to stop the Screen Switching, but the Home button stops working altogether, the rest of the home screens appear to work normally though. Very weird. I think the problem is definitely to do with corrupted Rosie.apk (com.htc.launcher) .
Hi,
In case it helps anyone else, my home and menu button on an hd desire became intermittently broken in that they would stop working for days.
I followed this and did a clear data on the rosie utility and they work fine now.
Whoop whoop!
Related
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
I recently downloaded a few games in cab form to install on my TP2. I was very uncertain about whether or not to trust the downloads (even though WinMo viruses are practically unheard of) so I decided to backup my phone before installing them.
I've used Sprite Backup successfully for a total of 3 times now, so I know what to expect during the process. I started the backup and noticed that it took an unusual amount of time to prepare for the backup (usually it's under 30secs, this took almost 2min >,<) before it finally reset my device. Upon reboot, guess what happend. Nothing. My phone loads, but the home screen and sense ui does not appear and my wallpaper is stuck to my lock screen wallpaper. The bottom touch buttons have been changed and are now buttons for my calandar and contacts, which don't even work. When I try going into the start menu, it comes up, but the only button is the Home button. The only things that seems to work on my phone in it's current state is the taskbar, which doesn't say much, and the task manager (most likely because it's integrated into the taskbar >,<).
Has anyone else had this problem? If so, what was your solution?
I've only had this phone a couple of weeks, so I'm kinda bummed it's already having problems. Your help is GREATLY appreciated.
I've got a weird issue. I'm running the stock T-Mobile ROM with the only real modification being Swype as my keyboard. Sometimes it seems the phone will get very warm and stop responding. I can still open the home screen, go through apps, etc, but Internet/Data will fail to work. I can access the dialer, but it will refuse to dial. When I press a text box for the keyboard to come up to type, nothing registers within the box as I type. Using the home screen widget to turn on and off wireless and GPS, those buttons stop responding as well.
Has this happened to anyone? I'm close to performing a factory reset to hopefully rid this issue. Rebooting the phone seems to fix it, but it has happened about half a dozen times within the past 2 weeks now.
unrealii said:
I've got a weird issue. I'm running the stock T-Mobile ROM with the only real modification being Swype as my keyboard. Sometimes it seems the phone will get very warm and stop responding. I can still open the home screen, go through apps, etc, but Internet/Data will fail to work. I can access the dialer, but it will refuse to dial. When I press a text box for the keyboard to come up to type, nothing registers within the box as I type. Using the home screen widget to turn on and off wireless and GPS, those buttons stop responding as well.
Has this happened to anyone? I'm close to performing a factory reset to hopefully rid this issue. Rebooting the phone seems to fix it, but it has happened about half a dozen times within the past 2 weeks now.
Click to expand...
Click to collapse
Best bet is to factory reset which, of course, will dump all your apps, settings, etc etc... An even better bet is to root and install a custom ROM; but that is your call.
Another option is to get a task manager / battery monitor and see if a specific app is causing your phone to act up. Look for things like most time on or most CPU usage or most battery consuming, depending on what app you use.
Agreed. Try a factory reset, or send it to HTC.
Sent from my HTC One S using Tapatalk 2
I am having a really strange issue with my Blaze. I am not sure if it is a hardware problem due to a faulty USB or if it is from the Rom. I put a new jack in a month or so ago. I started using tthaz777 stock ICS 4.0.4 shortly after. A week ago the phone prompted me for an update, I declined it because I didnt want to loose my root. The next day I received another prompt, I accidentally confirmed so I did a battery pull. On reboot I got the expected message the update failed, but everything was working fine with 4.0.4. Next came a Simpsons update, I got the dreaded not enough space error (even though I had plenty). I read to clear the cache to solve this so I did and everything installed fine. About an hour after that my Home button went all screwy. When pressing home from inside an app (or while on a home screen to jump to the main home screen) instead of taking me home I jump to a different screen I have never seen before. It resembles a lock screen, except I don't need to swipe the screen to get by it. Hitting the back button or the X brings me back to the last app I was in. I figured it may have been something from either wiping the cache or stopping the update. I went to recovery and wiped cache and data and reinstalled 4.0.4. Seemed to work, for a few days. I did some app updates and out of the blue it started up again. I reinstalled after a complete wipe and it didn't solve the problem. I noticed sometimes it will do it while charging but go back to normal as soon as I unplug it which has me thinking I have a bad solder joint from the jack install and it is some type of charge screen, but I don't ever remember seeing it before and can't find a matching image on the net. I tried going back to 4.0.2 to see if I could duplicate it but the camera is buggy and it is painfully slow. I guess I'll have to try a KitKat versoin, which I despise to see if I can get it to happen again. Anyone had similar problems?
Hey everyone, I'm a fairly new OPO user myself here as well; I received mine back in early-mid October, and have had it since then.
But oddly enough, for the past two weeks or so, the following issues have surfaced and has become more frequent, and prominent than ever. For all the fellow OPO-users out there, I was wondering if anyone else has come across the same issue(s) that I've been going through... Unfortunately I really haven't had the time to look up any solution methods and whatnot with two young'uns whom are extremely demanding of my presence... All. The. Time.
So I thought that if I compiled my little list here, hopefully some kind soul will reach out to me with answers (or at least, the direction to where I could find those answers) and make my day just -that- much lighter.
Now just to mention the main points : NO, I have NOT rooted my phone, and YES, I DID install the OTA update, and currently my CM version is the 11.0-XNPH38R.
~~~~~~~~~~~~~~~~~~~~~
a) sometimes, my OPO screen will absolutely REFUSE to turn back on, after I've put the phone to sleep. nothing i do can get the screen to turn back on again - unless it decides it finally wants to. (it's got a mind of its own, this thing... and it's just as stubborn as I am. UGH.) i try double-tapping the screen several times (i've turned that feature on) and i try pressing the power/wake button, or holding it down, ... but zilch. this will usually last up to 10~15 minutes. (after 5~10 minutes of trying to bring it back to life, I just give up and let it be.) when the screen DOES end up turning back on, it's either flashing the "power off/reboot/accessibility" menu several times (probably from me trying to mess with the physical power/wake button) then finally respond to my 'backspace' on-screen keys, or the home icon, returning me back to the proper lockscreen it's supposed to show. ANOTHER way it ends up FINALLY responding, is that the phone will vibrate in short sequences of two, maybe three times and then it will initiate the rebooting process. then everything starts working fine again. i don't recall having ever done anything to trigger something like this to happen, either...
b) the keyboard (the stock Android keyboard) randomly will NOT work; by that I mean, when I am in a messaging app, or any other app that requires a person to TYPE WORDS ON, the keyboard DOES show up, (along with the suggestive bar just above it) and when I try to type, all the usual things will occur; the letter I happen to press will pop-up in response to my tap, and in the suggestive word bar above, it will start showing me the possible word combinations possible based on the sequence of the letters I type, but nowhere do I actually SEE on the SCREEN/message bar/etc. any letters or characters popping up. this issue too, will happen out of nowhere and will last about 15~20 minutes as well. usually what fixes the problem (as annoying as it is) is if I shut down/turn on, then reboot the phone a couple of times to get the keyboard to actually start working again. but there MUST be an easier method to fix this (and all my other issues) !
c) the stock camera app; this issue actually started occurring within days - just under a week of actually getting the shipment of the phone to my place. I was testing out the camera functions, the usual, then suddenly, I would get booted out of the app, and a message saying "The Camera cannot be used at this time" will pop-up as a result. (although, what was even STRANGER, was for a while, (for about 2-3 days) I was receiving a totally different message that didn't even make any SENSE: it said something along the lines of "the camera could not be connected to the device at this time" or "the camera has been disconnected from the device"... i don't even know HOW a camera can "disconnect" itself from the phone, but apparently it CAN.) with this issue, there was absolutely NOTHING I could do to start making it work again. it was non-functional for three, four days straight (no word of a lie) then just for the hell of it, I decided to open the camera app again, and boom, it was working. that didn't last long, though... then suddenly after opening the camera, there would be a prolonged black screen on the phone that wouldn't go away, and I couldn't select any options whatsoever... then when the camera finally started "working", i tried taking a picture - i thought that it would work, since nothing was indicative of it NOT working... but alas, such was not the case. when i went into gallery, to browse through the photos I had taken, they were not there at all, and the photos i had thought were taken weren't actually taken at all.
Asides from that, and some occasional (frequent) crashes while using the phone, I'm not feeling too frustrated by it. (I guess I just have an effin'-load of patience.) Still, I would greatly appreciate any thoughts or suggestions about this dilemma of mine, or providing me the key to all of the answers to these stupid bugs.
Thanks for all those who took the time to read my lengthy post. :fingers-crossed:
-- MK.