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Yeaterday(IST), when I connected my Captivate to Kies I got notified of JH7 update.
My Captivate is unlocked, not rooted and was on stock firmware(jp6 I guess). Phone is on Airtel's network in India.
I grabbed the update using Kies and upgrade of phone completed successfully.
Before upgrade, my phone was configured for exhange email and I was getting my exchange email in phone without a problem.
After the upgrade, email client asked to setup a 6 digit numeric password. I tried to set it. But, for some reason phone doesn't detect the password as numeric. A bug?
What ever 6 digit number I try to set as password, i get an error saying that password needs to be numeric.
Crap!
I tried removing account and adding again, reboot of phone..etc nothing work.
Is there any work around fir this?
I read in engadget that Samsung added exchange security policy support in JH7 and it appears to be the reason its asking me to set password which is not working. looks like Sansung's QA team didn't do their job well.
By the way, I read reports of Tethering option removed from phone's USB settings. But, connect USB to laptop and set USB to 'KIES' mode. Use 'tethering' shortcut in Kies application. Tethering works!, atleast on Airtel in India.
Sent from my SAMSUNG-SGH-I897 using XDA App
manojkreddy said:
Yeaterday(IST), when I connected my Captivate to Kies I got notified of JH7 update.
My Captivate is unlocked, not rooted and was on stock firmware(jp6 I guess). Phone is on Airtel's network in India.
I grabbed the update using Kies and upgrade of phone completed successfully.
Before upgrade, my phone was configured for exhange email and I was getting my exchange email in phone without a problem.
After the upgrade, email client asked to setup a 6 digit numeric password. I tried to set it. But, for some reason phone doesn't detect the password as numeric. A bug?
What ever 6 digit number I try to set as password, i get an error saying that password needs to be numeric.
Crap!
I tried removing account and adding again, reboot of phone..etc nothing work.
Is there any work around fir this?
I read in engadget that Samsung added exchange security policy support in JH7 and it appears to be the reason its asking me to set password which is not working. looks like Sansung's QA team didn't do their job well.
By the way, I read reports of Tethering option removed from phone's USB settings. But, connect USB to laptop and set USB to 'KIES' mode. Use 'tethering' shortcut in Kies application. Tethering works!, atleast on Airtel in India.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I don't know how to fix your problem but try downloading Touchdown from the market and see if that works. Maybe it will get you by until you find a solution. Make sure you pick the one Exchange for Android 2.x.
manojkreddy said:
Yeaterday(IST), when I connected my Captivate to Kies I got notified of JH7 update.
My Captivate is unlocked, not rooted and was on stock firmware(jp6 I guess). Phone is on Airtel's network in India.
I grabbed the update using Kies and upgrade of phone completed successfully.
Before upgrade, my phone was configured for exhange email and I was getting my exchange email in phone without a problem.
After the upgrade, email client asked to setup a 6 digit numeric password. I tried to set it. But, for some reason phone doesn't detect the password as numeric. A bug?
What ever 6 digit number I try to set as password, i get an error saying that password needs to be numeric.
Crap!
I tried removing account and adding again, reboot of phone..etc nothing work.
Is there any work around fir this?
I read in engadget that Samsung added exchange security policy support in JH7 and it appears to be the reason its asking me to set password which is not working. looks like Sansung's QA team didn't do their job well.
By the way, I read reports of Tethering option removed from phone's USB settings. But, connect USB to laptop and set USB to 'KIES' mode. Use 'tethering' shortcut in Kies application. Tethering works!, atleast on Airtel in India.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
The maintenance crashed and ate my post about JH7 firmware update from Kies enabled.
Anyway, I did upgrade to JH7 and exchange service works fine for me. It didnt ask me to set up any security password. I am in da US.
@keitht:thanks for your suggestion about touchdown. I am using Moxier Mail for now.
Sent from my SAMSUNG-SGH-I897 using XDA App
@C3000C: good to know that your exchange email works after upgrade. May be your exchange server doesn't enforce security policies?
My exchange server requires me to setup password for phone screen unlock.
Sent from my SAMSUNG-SGH-I897 using XDA App
Exchange still works fine
I have 2 exchange accts set up on my phone. Both work fine after JH7.
One change after JH7 - One of my accts requires a passwd on the phone. Before the upgrade, when I hit the text box, previouly I used to get the full keyboard. I would have to change to numeric to enter the passwd. After JH7, it defaults to numeric keyboard.
manojkreddy said:
@keitht:thanks for your suggestion about touchdown. I am using Moxier Mail for now.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I read in another thread that the Samsung keyboard seems to be possibly typing in letters instead of numbers even though you can see the numbers being typed. Not sure if this is the same thing but maybe trying another keyboard, like the Android one instead of samsung or vice versa may yield different results?You can set this on phone settings > Locale and Text.
Solved
Earlier I was trying to set an easy numeric password(like 123456) and it was giving me an error to type 'numeric password'.
I later tried it using a bit complicated numeric password and it accepted the password.
So, the issue was that I was using a very easy numberic password and hence it was not accepting that password.
but, what an error message shown by email app!!
looks like Samsung ran out of error messages
Please help! A while ago, i was synchronizing my gmail when wp7 asked me to ipdate and reinput my password. But each time i type in the right password, it says that the password is incorrect! Tried deleteting the account on my phone and putting it back again, still the same. On the browser and also on the desktop, i can log on normally using the same password. Please help
That sounds really strange. I've never had any issues with my gmail accounts.
It sounds like a typo, but since you've tried it several times that may not be the case.
Are you sure you didn't mistype the email address instead of the password?
I know that with the software keyboard, I sometimes hit the key next to the one I want to hit. But I'm sure you already tried typing the password slowly and looking at each letter as you type it.
Yes i'm 100% sure i got them all correct. Tried changing and rechanging the password but still nothing. Also, i tried on my wife's iphone, and it worked perfectly. On the wp7, nothing
Is your Server listed as m.google.com?
Also, did you make sure to check "Server requires encrypted (SSL) connection?
Yes and yes, m.google.com and SSL is checked. Even tried turning my phone off but still nothing
Are you actually using a @gmail.com account, or a corporate account through Google?
i'm using a .gmail.com account. it was working before, but now, nada.
Sounds like a bug.
I heard of someone who experienced something similar. They were able to solve it by connecting to a WiFi network and then setting up their gmail account.
I'm not sure why that solved it for them, but maybe it could help you too.
And it just did. I was connected to 3G when it happened. Connected to my home wifi and it finally accepted my password. Again, i connected to 3G just to confirm it and well ut works now. Thanks for all the help guys. Will drop the wp7 guys an email about this
I just ran into the same issue.
I had changed my gmail password via web interface. then the phone asked for the new password but wouldn't accept it.
I ended up deleting the account on the phone, changing the password at gmail (again) to something different, then readded the account to the phone. In that time period though, I logged onto wifi in order to sync faster.
Would have been nice to have seen this thread earlier...
Gmail on Android persistence challenge credentials bug fix
I found this to be a bug with Gmail account log in failures on Andriod when using 2-step verification. It persistently challenges you for credentials although you have successfully logged into your Google account on another machine via a web browser.
This is the fix I found:
Step 1:
Log into your gmail account on another machine using a web browser.
Go to account settings > 2-step verification > authorising sites > application specific password
Step 2:
generate a password called gmail -android but do not click done.
Step 3:
go to device enter your gmail - andriod application specific password and you will get challenged a further 2-3 times enter the same password (you may have to also enter the CAPTCHA (a security image with distorted letters)).
Step 4:
When you are no longer challenged, try to sync with gmail if you do not get a sign-in error on your device then this has worked and be sure to click done in your your google account settings via your browser on the other machine you used.
Hope this helps to those of you who are suffering from this infuriating Google 2-step verification bug.
Hyp3rzz
I had countless issues with my Gmail account on WM6.x - same as you describe. Would not accept my credentials.
The steps described above solved it for me (having to reset using that captcha thing) but it would keep on re-occuring. Not seen it so far in WP7 though. *touch wood*
This post is regarding the Xfinity Mobile app: https://market.android.com/details?id=net.comcast.ottclient
My system log shows <userName>[email protected]</userName> and <password>MYPASSWORD</password> on a line that starts with "D/HTTPManager". I read the log using aLogcat (app available in the market). Open aLogcat, press menu and filter for "password". After I clear my log (using aLogcat) that line reappears even when I haven't used the Xfinity app. I don't use my comcast credentials in any other app.
To try and resolve this I cleared data and cache for the Xfinity app, then cleared the system log in aLogcat, and restarted the phone for good measure. I opened the Xfinity app, logged in without checking "remember me" and unfortunately my username and password immediately reappeared in the system log.
I posted this issue here: http://forums.comcast.net/t5/Mobile-Apps-and-Web/Password-revealed-in-android-system-log/td-p/872295. A Comcast employee responded to say they will investigate this issue and fix it within a few weeks. In the mean time, you may want to uninstall the Xfinity Mobile app and change your Comcast password, or at least do not share your system log with anyone (in bug reports for example) if you have Xfinity Mobile installed.
This may not be the only app that exposes sensitive information in the system log, but this is the only password I have found exposed.
I have a Motorola Droid running stock Android 2.2.
UPDATE - As squiddy20 pointed out, Comcast has updated their app to 2.0.2. They include instructions to clear the app data as part of the upgrade, but that may be unrelated to this issue. In any case, I cleared the app data and installed the update, and my credentials no longer show up in the log. As far as I can tell, they have completely resolved this issue. If the problem persists for anyone else, be sure to post that here and on the Comcast forum.
Wow Comcast.
Thanks for the heads up
I checked this out for myself and the only way I could get it to show up was by logging out and then back in. I then did a reboot, let it sit for well over 5 minutes after it was fully booted, and then tried it and still no entry under "password". I dont get any of the sporadic, random popups you seem to have gotten. Oddly though, I have it set to not login automatically, yet after the reboot, it took me right to my email messages without me actually typing in my login info. That in itself is room for concern, let alone the possibility that login info is contained in the logcat in plain text.
Samsung Moment 2.1 running TiX 1.6 rom.
Interesting I to have the same issue squiddy20. Very concerning not a good thing Comcast
I was not able to see my password
I use an EVO with 2.3 and checked the same on my logs after logging in .. and only saw my username the password was nowhere to be found. I guess it would only happen when you first try to login.
squiddy20 said:
I checked this out for myself and the only way I could get it to show up was by logging out and then back in. I then did a reboot, let it sit for well over 5 minutes after it was fully booted, and then tried it and still no entry under "password". I dont get any of the sporadic, random popups you seem to have gotten. Oddly though, I have it set to not login automatically, yet after the reboot, it took me right to my email messages without me actually typing in my login info. That in itself is room for concern, let alone the possibility that login info is contained in the logcat in plain text.
Samsung Moment 2.1 running TiX 1.6 rom.
Click to expand...
Click to collapse
Now that I have unchecked "remember me" my credentials only show up in my log when I log out and back in. Not sporadic any more.
Check your Xfinity Mobile -> Settings -> Log Out setting. If it is set to "Never", then you wouldn't have to log in again after a reboot. If it is set to "On Exit" then you should have to log in again after exiting the app or after a reboot... but that may be buggy.
Thanks for the tip, but I honestly don't access my email through the app very much. To me, less things logged into and running in the background, means more memory for other things and slightly more battery life.
Also slightly less security problems!
Well, they've updated the app and I assume they've fixed the logcat problem (haven't checked for myself yet). They do have a note: "This Update will require you to log in to the application" plus the usual updates, improvements, and fixes.
Edit: just ran 2 checks with aLogcat and can confirm that the username and password info does not show up when searching for keyword "password". On a slight side note, I've noticed that hitting the home button on my Samsung Moment exits the app, but doesn't sign out. While hitting the back button from the main screen exits the app AND signs out. Settings also seem to be staying the same, even after reboots. Mine would reset occasionally, turning notifications on and other things.
I have had some concerns as well. I have lost most of my channels in the TV listings area. It goes from 2-29 and then 75-99 but that is it. I have uninstalled and reinstalled the app several times, cleared data in applications, etc. As I reinstall the app, it is going right into my system without asking for a password which I find a bit alarming.
I assume that the program has reverted to a selection that is not the full digital programming which shows up when you first do an initial install. I cannot find a way to get back to that area to reset my configuration and add all my channels back. I have emailed Comcast and those idiots responded that they do not have an app that works with Android yet, only iPads and iPhones. Quite comical.
Any help would be greatly appreciated.
I have tried all of the methods mentioned above and when I log in using username and password, and filter alogcat only my username appears in the log. Also tried brief and long settings in alogcat preferences.
Edit: This is using the 2.0.2 version.
Hi Squiddy ,
Pressing the backbutton will exit the app and pressing the home screen actually puts the app in the background so that at later point of time we can launch the app from the page where we left .
I dont think this is an Issue.
Hi Dawgman25,
There is a settings for the program area where you can change the zipcode of yours and select the proper digital option.
After logging in tap on the settings on the lower right corner.
There will be an option program area under TV Listings.
There you can enter your zipcode and give the correct Headend (Digital) option
I think the forums.comcast.net will respond quicker and properly .
you can also directly send mail to [email protected] to get lightning response !!
I tried this and he responded immediately
I got my Asus Transformer today and it did the 3.1 update. I went to the email app to add my work email which uses IMAP and when I get to the smtp section it won't accept my settings. We tried it on a co-worker's Xoom with 3.1 and it worked fine. In installed the CA certificate via external storage but no luck. Here is the error I get:
Cannot safely connect to server.
(SSL handshake aborted: ssl-0xz851450: Failure in SSL
library, usually a protocol error
error: 140770FC:SSL routines:SSL23_GET_SERVER_HELLO:
unknown protocol (external/openssl/ssl/s23_clnt.c:683
0xad12b3f8: 0x00000000))
Does anyone have any ideas or know a work around for this. I have the settings set to TSL (Accept all certificates) with port 587.
buckeyenwv said:
I got my Asus Transformer today and it did the 3.1 update. I went to the email app to add my work email which uses IMAP and when I get to the smtp section it won't accept my settings. We tried it on a co-worker's Xoom with 3.1 and it worked fine. In installed the CA certificate via external storage but no luck. Here is the error I get:
Cannot safely connect to server.
(SSL handshake aborted: ssl-0xz851450: Failure in SSL
library, usually a protocol error
error: 140770FC:SSL routines:SSL23_GET_SERVER_HELLO:
unknown protocol (external/openssl/ssl/s23_clnt.c:683
0xad12b3f8: 0x00000000))
Does anyone have any ideas or know a work around for this. I have the settings set to TSL (Accept all certificates) with port 587.
Click to expand...
Click to collapse
I have moved your post to the General Forum as it did not belong in the thread you posted it in. Please keep any posts specific to the thread in future.
Mark.
In smtp config, wipe your pre-filled login/password fields, then uncheck authentification request box, then press next. It should work.
Sent from my Transformer TF101 using XDA Premium App
same problem here
damn, same problem here. I need to authenticate to my smtp server, so wiping user/pass is not an option.
Any news on this ?
Thanks,
--
Rémi
SMTP problem
Also facing this issue, works fine on my Galaxy 2.3.4 but not on 3.1 on Asus EEE TF.
Same problem here. My HTC Legend connects to my SMTP mail server just fine, but Honeycomb does not...
I don't think it's an Asus problem, it's a more widespread Honeycomb problem with SSL/TLS.
Interesting to note: Worked on my Iconia with 3.0, and continued to work after updating to 3.1 until I needed to change my password. Now it's like it doesn't save the TLS + port setting (I use a custom port.)
I have this problem, too.
I createt an issue on the android-bug-tracker.
http://code.google.com/p/android/issues/detail?id=19109
Hit the yellow star to get this issue fixed sonner than later.
I had this problem too with pop3 account, all I need too do is to delete the login and the password then uncheck the authentification button. If you just uncheck the button it won't work. I guess it's the same for imap.
Tried that already unsuccessfully.
Like @rhaaa I need the user/pw for authentication.
Under the SMTP settings screen make sure the 'Require Sign-in' is checked on and then clear both the Username and Password fields and then uncheck the 'Require Sign-in' box.
It should work after that.
AcIdC0R3 said:
Under the SMTP settings screen make sure the 'Require Sign-in' is checked on and then clear both the Username and Password fields and then uncheck the 'Require Sign-in' box.
It should work after that.
Click to expand...
Click to collapse
Still getting the same error as the OP. Third party programs seem to work fine, just the default email program causing issues. Any help would be appreciated.
The Android issue 19109 (not allowed to post links) says it's fixed but not released. As I understood it has been fixed in the email app. (And I didn't follow Android development closely but the source code of Honeycomb is still hidden, right? So there is no way to fix that?)
That's quite annoying. I just got a Transformer and almost the most essential thing does not work. (Actually I bought the thing for my wife for web and mail :-()
Does anyone know workarounds or alternatives? K9 is nice on my phone but it's not very nice on a tablet.
Asus android 3.2 smtp fix
Hello,
I found the following solution on the WEB; this is the only good solution today :
Think I got it!!
--------------------------------------------------------------------------------
Brian,
I think I worked it .... Went through all the setup again (as you described) but on the OUTGOING SETTINGS I deleted the username and password before unticking the box for secure sign in - that is, delete what's there and then uncheck the box - and it worked.
Screen displays something like
Secure Check-in (with box ticked)
Username [email protected]
Password ***********
Delete both so it looks like
Username
Password
and then uncheck the tick from Secure Login
I also changed the PORT from the one presented (587 I think) to the one I normally use 25 so you'd need to do that as well.
I've got some email notifications in and sent myself a test email that came through. I hope this works for you. Let me know.
Vincent
pascalbriand said:
Hello,
I found the following solution on the WEB; this is the only good solution today :
Think I got it!!
--------------------------------------------------------------------------------
Brian,
I think I worked it .... Went through all the setup again (as you described) but on the OUTGOING SETTINGS I deleted the username and password before unticking the box for secure sign in - that is, delete what's there and then uncheck the box - and it worked.
Screen displays something like
Secure Check-in (with box ticked)
Username [email protected]
Password ***********
Delete both so it looks like
Username
Password
and then uncheck the tick from Secure Login
I also changed the PORT from the one presented (587 I think) to the one I normally use 25 so you'd need to do that as well.
I've got some email notifications in and sent myself a test email that came through. I hope this works for you. Let me know.
Vincent
Click to expand...
Click to collapse
Im glad you found that solution in your searching but I did post the exact same fix about 3 months ago here on xda lol
Mark.
Workaround / possible solution
Using STARTTLS instead of SSL/TLS works. This is for connecting to smtp.office365.com. Hope it helps others like me.
I recently enabled 2 step verification on my galaxy tab 2 7". I haven't been able to get it to work on my tablet though. It works just fine on my phone (Galaxy Nexus), but it continues to ask me to input my password and subsequently the verification code that was sent to my phone when i try to login on my tablet. I've done this maybe like 6 times in a row before just getting overly frustrated. I don't get whats wrong. I've tried both my password and the application specific password. It always asks me to put in my password. After I put in the verification code, it goes to "processing", then the screen goes black (I'm assuming its the browser crashing) and it just repeats.
This could be a shot in the dark, but try removing your google account and adding it back again. I had this happen with a completely different device, but might work for you too.
titanshadow said:
This could be a shot in the dark, but try removing your google account and adding it back again. I had this happen with a completely different device, but might work for you too.
Click to expand...
Click to collapse
Just tried that and it didn't work. Still does the loop. The issue seems to be when the browser tries to hand off the sign in back to the application. I just did the login on my transformer and it worked fine.
It's some thing they broke in the last update. I also use two step and have to a good bit. It was fine prior to the last ota.
Sent from my ADR6425LVW using xda premium
xreflection said:
Just tried that and it didn't work. Still does the loop. The issue seems to be when the browser tries to hand off the sign in back to the application. I just did the login on my transformer and it worked fine.
Click to expand...
Click to collapse
I am having the same issue with my Galaxy 2 7.0 as well. I've removed the google account and attempted to re-add it.. No joy.. Has anyone who's experienced this issue found a fix yet?
Thanks,
Ricardo
rickysquared said:
I am having the same issue with my Galaxy 2 7.0 as well. I've removed the google account and attempted to re-add it.. No joy.. Has anyone who's experienced this issue found a fix yet?
Thanks,
Ricardo
Click to expand...
Click to collapse
You try setting up an Application-specific password for your device? you cant use your normal login plus 2 step to login to the google services from an Android device you need to set up a Application-specific password although you can use 2step in the web browser. but in order to to use the gmail app etc you need to make a Application-specific password at https://accounts.google.com/b/0/SmsAuthConfig?hl=en
EDIT: OK wow I miss read the issue I have not had issues with the browser. you could try using the Google Authenticator app as it might be you codes are getting stale on you.