Please help! A while ago, i was synchronizing my gmail when wp7 asked me to ipdate and reinput my password. But each time i type in the right password, it says that the password is incorrect! Tried deleteting the account on my phone and putting it back again, still the same. On the browser and also on the desktop, i can log on normally using the same password. Please help
That sounds really strange. I've never had any issues with my gmail accounts.
It sounds like a typo, but since you've tried it several times that may not be the case.
Are you sure you didn't mistype the email address instead of the password?
I know that with the software keyboard, I sometimes hit the key next to the one I want to hit. But I'm sure you already tried typing the password slowly and looking at each letter as you type it.
Yes i'm 100% sure i got them all correct. Tried changing and rechanging the password but still nothing. Also, i tried on my wife's iphone, and it worked perfectly. On the wp7, nothing
Is your Server listed as m.google.com?
Also, did you make sure to check "Server requires encrypted (SSL) connection?
Yes and yes, m.google.com and SSL is checked. Even tried turning my phone off but still nothing
Are you actually using a @gmail.com account, or a corporate account through Google?
i'm using a .gmail.com account. it was working before, but now, nada.
Sounds like a bug.
I heard of someone who experienced something similar. They were able to solve it by connecting to a WiFi network and then setting up their gmail account.
I'm not sure why that solved it for them, but maybe it could help you too.
And it just did. I was connected to 3G when it happened. Connected to my home wifi and it finally accepted my password. Again, i connected to 3G just to confirm it and well ut works now. Thanks for all the help guys. Will drop the wp7 guys an email about this
I just ran into the same issue.
I had changed my gmail password via web interface. then the phone asked for the new password but wouldn't accept it.
I ended up deleting the account on the phone, changing the password at gmail (again) to something different, then readded the account to the phone. In that time period though, I logged onto wifi in order to sync faster.
Would have been nice to have seen this thread earlier...
Gmail on Android persistence challenge credentials bug fix
I found this to be a bug with Gmail account log in failures on Andriod when using 2-step verification. It persistently challenges you for credentials although you have successfully logged into your Google account on another machine via a web browser.
This is the fix I found:
Step 1:
Log into your gmail account on another machine using a web browser.
Go to account settings > 2-step verification > authorising sites > application specific password
Step 2:
generate a password called gmail -android but do not click done.
Step 3:
go to device enter your gmail - andriod application specific password and you will get challenged a further 2-3 times enter the same password (you may have to also enter the CAPTCHA (a security image with distorted letters)).
Step 4:
When you are no longer challenged, try to sync with gmail if you do not get a sign-in error on your device then this has worked and be sure to click done in your your google account settings via your browser on the other machine you used.
Hope this helps to those of you who are suffering from this infuriating Google 2-step verification bug.
Hyp3rzz
I had countless issues with my Gmail account on WM6.x - same as you describe. Would not accept my credentials.
The steps described above solved it for me (having to reset using that captcha thing) but it would keep on re-occuring. Not seen it so far in WP7 though. *touch wood*
Related
I have two POP3 accounts on my TP2. One of them works without problems but the other one gives me the following error message: "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
I searched the web and forums incl. this one and there are quite some people with the same problem but unfortunately all the mentioned solutions didn't work for me. So far I tried:
1. Soft and Hard Reset
2. Deleting and reentering the account
3. All different combinations of username (just the name or full email address)
4. Tried the ip address of the POP3 server in case its a DNS problem
5. Made sure the correct port is used (110)
4. Tried the ForceOffSSL registry key that had worked for some
I tried the account in question with the q3u email-client using the same settings and it worked without a problem from the very same device... so it must be a POutlook problem.
Please, can someone of the geniuses here help me out? This is driving me nuts. I need that account working.
I'm not sure if it's a problem with the phone or something else, but I CANNOT setup any email accounts with this phone.
Having used a Captivate, I'm familiar with the process, but whether using the auto setup or inputting the server names/ports directly, all I get it errors.
Any idea WTH is going on?
What do the errors say?
TheCajun said:
What do the errors say?
Click to expand...
Click to collapse
When it tries to go through the auto setup it gives me an error saying Setup Could Not Finish - Username or password incorrect". I KNOW 100% that the username and password are correct (and that I'm entering it correctly) as I'm able to login to my email directly at Cableone.net using the exact same information (and it's been the same for YEARS).
I think it has something to do with the fact that Cableone.net's email is/has switched to GMail and I'm betting there's some confusion there.
[edit]We figured it out - Apparently we had to migrate the email to the Gmail stuff... once we did that, it worked.
Glad you got it working
Every time a try to flash a new rom I get this error message. It starting happening a few days back. Doing a google search I can see that people have experienced this on many devices.
I have tried a Factory Data Reset to no avail. I have also tried the youtube trick but that didn't work either:
a. Add YouTube app and login with gmail account
b. Go into Gmail App and add account if needed.
c. Sign into Gmail account with username and password
d. Go through login process
I have a UK Xoom WiFi and the roms I flash are Wingray. Anyone in here experienced the same issue?
Found a solution to this issue. It really is the weirdest thing - in the initial setup, if I do not set the time zone to London/Dublin and do not specify a Google account it seems to work. Once the rom has been installed I then go into Gmail and set up the account that way.
But, as said, this only works when changing the time zone during the initial setup. Once installed I can go in and change it to the correct time in Settings.
So I enabled 2-step verification on my gmail, and after doing so my gmail accounts on the phone stopped working.
I read that I needed to create application specific passwords in this case, so I did it.
After inputting these passwords (I have 2 separate Gmail accounts), I started receiving mail successfully (it gets pushed and I get the new mail notification). However, I am berated with notifications that there is a sign-in error. Clearing these only lasts for a couple of minutes before they come back.
How can I get the phone to stop thinking it's having a sign-in error? I have searched and this doesn't seem to be a common problem (I'm guessing because not that many people are using 2-step verification?).
I even tried completely removing the accounts and starting over from scratch with new application-specific passwords. No dice - still getting sign-in errors.
Any ideas? Thanks!
I was able to fix the problem (I think). Here's how I did it:
1) Remove all gmail accounts from phone
2) Re-add account(s) to the phone using a newly created application-specific password titled 'Droid Charge'
3) When the error arises, create another application-specific password titled 'Droid Charge #2' and use that
Should get rid of it. Don't know why it requires two separate passwords, but since doing this I have stopped receiving the error.
I can't say that this will work on GB, because I've only tried it on ICS, but did you try just putting in your regular password? At least on ICS and later, when you do that it will redirect you to a webpage that asks for your authorization code, and then does the normal token exchange and pairs to your account.
shrike1978 said:
I can't say that this will work on GB, because I've only tried it on ICS, but did you try just putting in your regular password? At least on ICS and later, when you do that it will redirect you to a webpage that asks for your authorization code, and then does the normal token exchange and pairs to your account.
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Click to collapse
Yes, I had tried that. Unfortunately GB falls under the 'older phones' bracket, and it's not smart enough to redirect.
I have been using the Gmail Exchange Account for a few days happily (Android L stock). But now I constantly get the option to update my security which is basically encrypting my phone. But after the restart this message comes up again with only option to update again. In the meantime no mail is synced. I have already removed and re-installed my echange account numerous times but not helping. Alternative app Mail Wise is giving the same problem. With Touchdown everything is working but I don't like the battery usage and most import the seperate password entry when entering the app. Did anybody else experience this security update loop?
Maybe I have solved the problem myself. What seemed to happen is that my companies security policy demands a certain type of password. Since I already had installed an exchange account before my password on my phone was already compliant. Therefore I did not need to change anything on my security after I setup my Exchange account on my phone. So what I did is disable password lock on my phone, setup my exchange account and entered a compliant password.
1979Sentinel said:
I have been using the Gmail Exchange Account for a few days happily (Android L stock). But now I constantly get the option to update my security which is basically encrypting my phone. But after the restart this message comes up again with only option to update again. In the meantime no mail is synced. I have already removed and re-installed my echange account numerous times but not helping. Alternative app Mail Wise is giving the same problem. With Touchdown everything is working but I don't like the battery usage and most import the seperate password entry when entering the app. Did anybody else experience this security update loop?
Click to expand...
Click to collapse
Every two or three days same problem returns. Gmail tells me to do a security update. After a lot of trying I get it working again but if this returns constantly it is quite frustrating. Anybody else with same experiences?
Solution given
Somebody on another site pointed me to the solution which can be found at:
https://code.google.com/p/android/issues/detail?id=79342#c18
As it seems a pin/password is required for startup as well, not only for unlocking the device.