HTC Relocked Bootloader. Official untampered software - warranty status - General Questions and Answers

Hi,
I've been having signal issues with my HTC desire 620 - after chatting with support they said that as I'm still under warranty period I should send it back to them to repairs. But whilst trying to fix the device I unlocked the Bootloader to flash stock rom,has this now made my void my warranty?
Thanks

bobjohnsonandco said:
Hi,
I've been having signal issues with my HTC desire 620 - after chatting with support they said that as I'm still under warranty period I should send it back to them to repairs. But whilst trying to fix the device I unlocked the Bootloader to flash stock rom,has this now made my void my warranty?
Thanks
Click to expand...
Click to collapse
You should always send your phone for repair if its still under warranty before trying anything else. If HTC have some reasons to believe that some custom software caused this issue, they will not repair it under warranty.
Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader. HTC bears no responsibility if your device is no longer usable afterwards.
(...)
This is a technical procedure and the side effects could possibly necessitate repairs to your device not covered under warranty. If you are still interested in unlocking the bootloader, and you understand the consequences both to your device and to your warranty(...)
Click to expand...
Click to collapse
htcdev.com/bootloader
I have seen some pple getting their phone repaired even with an unlocked/re-locked bootloader and some other not...

alray said:
You should always send your phone for repair if its still under warranty before trying anything else. If HTC have some reasons to believe that some custom software caused this issue, they will not repair it under warranty.
htcdev.com/bootloader
I have seen some pple getting their phone repaired even with an unlocked/re-locked bootloader and some other not...
Click to expand...
Click to collapse
I decided to send it to htc and take the risk. They've fixed it all and it should be coming back tomorrow free of charge. I guess I was lucky.

bobjohnsonandco said:
I decided to send it to htc and take the risk. They've fixed it all and it should be coming back tomorrow free of charge. I guess I was lucky.
Click to expand...
Click to collapse
Glad to know, maybe this was luck or simply they have determined that the issue couldn't be the result custom software so they didn't care of the unlocked bootloader.
:highfive:

Related

Revolutionary & hboot 1.27.0009

I am waiting a version of revolutionary to support 1.27.0000. So........when we'll stop waiting ?
Sent from my HTC Sensation Z710e using xda premium
razvanwin95 said:
I am waiting a version of revolutionary to support 1.27.0000. So........when we'll stop waiting ?
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
Hi,
Check THIS
Good luck.
I'm waiting as well, as I don't want to use the HTCDev tool and loose the warranty
Edenprime said:
I'm waiting as well, as I don't want to use the HTCDev tool and loose the warranty
Click to expand...
Click to collapse
Hi, you could TRY this : http://www.xda-developers.com/android/unlock-virtually-any-htc-bootloader-without-voiding-warranty/ Don't know, if it works.
kHinsch said:
Hi, you could TRY this : http://www.xda-developers.com/android/unlock-virtually-any-htc-bootloader-without-voiding-warranty/ Don't know, if it works.
Click to expand...
Click to collapse
I just posted in that thread offering to test it on the HTC Sensation 4G eMMC and simonsimons34 ,which is the developer of the utility, posted back saying that it is not working for eMMC right now and that he will have to do some more work on it to get it to work wit eMMC.
Edenprime said:
I'm waiting as well, as I don't want to use the HTCDev tool and loose the warranty
Click to expand...
Click to collapse
I don't know where all the hype about losing warranty came from, but you do not lose the warranty if you do the HTCDev unlock. Only if you cause damage to the hardware (by overclocking or messing it up really badly) will they not repair it.
FnH84 said:
I don't know where all the hype about losing warranty came from, but you do not lose the warranty if you do the HTCDev unlock. Only if you cause damage to the hardware (by overclocking or messing it up really badly) will they not repair it.
Click to expand...
Click to collapse
I think the fear is that if a part died inside the phone and it was through no fault of your own then HTC could say you caused it through rooting and flashing custom roms and kernels. If your CPU packed in and you sent it back for warranty repair they could say you caused it through overclocking. How would you prove otherwise?
Sent from my Sensation using Tapatalk 2
cjm1979 said:
I think the fear is that if a part died inside the phone and it was through no fault of your own then HTC could say you caused it through rooting and flashing custom roms and kernels. If your CPU packed in and you sent it back for warranty repair they could say you caused it through overclocking. How would you prove otherwise?
Sent from my Sensation using Tapatalk 2
Click to expand...
Click to collapse
Easily; I haven't flashed a custom rom, kernel nor have I overclocked. And even if you did do that, you can always go back to stock rom and claim all you've done is unlock and never touched it further. They can't prove you wrong either. My point, however, is that doing the unlock alone, will not void your warranty.
FnH84 said:
Easily; I haven't flashed a custom rom, kernel nor have I overclocked. And even if you did do that, you can always go back to stock rom and claim all you've done is unlock and never touched it further. They can't prove you wrong either. My point, however, is that doing the unlock alone, will not void your warranty.
Click to expand...
Click to collapse
The real point is that if you use the HTC Dev method to unlock your bootloader. HTC then has a record of you unlocking your device. They then have the option to play the "Well you unlocked your bootloader, so we are declining your service request as te unlocking could have caused your problem". Then they would point to the disclaimer posted on the HTC Dev website about this could void your warranty. So you see if you use the HTC Dev method to unlock your bootloader you have as 50/50 shot of HTC fixing or replacing your device under warranty.
But if you do not use HTC Dev unlock your bootloader, but another method like Revolutionary, Joupunubear S-off, or the Universal S-off HTC has no record off you unlockig your bootloader. So as long as you return your device to a locked state and have the stock ROM and stock recovery installed on your device when you send it in for repair or replacement, HTC cannot play that card.
T-Macgnolia said:
The real point is that if you use the HTC Dev method to unlock your bootloader. HTC then has a record of you unlocking your device. They then have the option to play the "Well you unlocked your bootloader, so we are declining your service request as te unlocking could have caused your problem". Then they would point to the disclaimer posted on the HTC Dev website about this could void your warranty. So you see if you use the HTC Dev method to unlock your bootloader you have as 50/50 shot of HTC fixing or replacing your device under warranty.
But if you do not use HTC Dev unlock your bootloader, but another method like Revolutionary, Joupunubear S-off, or the Universal S-off HTC has no record off you unlockig your bootloader. So as long as you return your device to a locked state and have the stock ROM and stock recovery installed on your device when you send it in for repair or replacement, HTC cannot play that card.
Click to expand...
Click to collapse
Yes, I know all this. But saying that the unlock will def void your warranty is completely wrong. That was my point. Also, you can find several members on this board confirming they got their hardware-related issues fixed under the warranty even after doing the unlock. Of course it's good that we now have an alternative (altho he jupunutbear's way will absolutely void the warranty), but just saying the whole "you'll lose the warranty for sure if you do that" is a lil insane.
You can always unroot. It only voids the warranty if you send back a rooted phone
Sent from my Sensation 4G using xda premium
hairplayer said:
You can always unroot. It only voids the warranty if you send back a rooted phone
Sent from my Sensation 4G using xda premium
Click to expand...
Click to collapse
And if the phone died before you could unroot? They could easily say that you have caused it and how would you prove you haven't
Sent From My HTC Sensation Using Tapatalk 2.
Any news about revolutionary and hboot 1.27?
T-Macgnolia said:
The real point is that if you use the HTC Dev method to unlock your bootloader. HTC then has a record of you unlocking your device
Click to expand...
Click to collapse
No, they don't. They have a record that an unlock token was generated. They have no way to prove that you used it.
Rin said:
Any news about revolutionary and hboot 1.27?
Click to expand...
Click to collapse
Nope. Use JPBear.
I'm afraid of losing the warranty by using htcdev
Then you'll have to wait.

Returning Sensation for Repair, Need Guidance?!

I rooted my phone with HTC Dev and now I've heard that this has somewhat voided my warranty. The vibration in my phone is broken (im sure of it).
Now I want to send it in for repair. I have already unrooted my phone and it doesn't look like its been rooted but HTC Dev has my info in their system that I unlocked my bootloader.
The store I bought the phone from said that I have to wait a year from purchase of the phone to give it to them and then they send it to HTC for me, but for now I will have to contact HTC and they will send me a box for me to ship my phone to them directly.
Heres the question, which ones safer. Should I have the store send in the phone for me or send it directly to HTC myself, I am worried because of when I unlocked my bootloader on their website that my warranty may be voided, is one way going to give me a smaller chance of getting caught?
Please help.
If you used HTC Dev and put in your IMEI number than your warranty is void.
Even if you sent it to them via a store, you still dont have a warranty anymore.
Do you mind me asking why your sending it in for repairs?
Sent from my HyperMIUI Sensation using xda app-developers app
The vibration of the phone is broken, and sromer, i heard that if it is physical damage they may not check their database. is that possible?
well iv rang up htc with a request to repair my phone once, and they wouldnt give me a quote on how much it'll cost me to repair my last bricked htc. being that you've rooted your phone so your warrenty is now voided there going to charge you to repair it so it might be costly, id check online for local phone repairs shops first if your from the uk id try fonefunshop
Hi,
why don't you wont to S-OFF your device and then hide that you have unlocked bootloader, and then send to HTC for free repair?
i already did, it says s-off and the bootloader is locked, the only problem that i cant change is that they have some info of me onlocking my bootloader in their database
Don't you worry about that if you entered your IMEI into their web site this doesn't mean that you unlocked the bootloader, the only proof for HTC that you have unlocked it is the words "unlocked" and "relocked" in your bootloader and ofcourse S-OFF
to hide everything for free repair just follow this guide
http://forum.xda-developers.com/showthread.php?t=1672425
Hope it helps
oh thankyou for the reassurance, well when i sent it i made sure it said locked, relocked and its s-off. luv yu <3
nikomo55 said:
oh thankyou for the reassurance, well when i sent it i made sure it said locked, relocked and its s-off. luv yu <3
Click to expand...
Click to collapse
no problem mate just make sure you make all steps correct (read twice ) and in the end of procedure you should be ''Locked'' and ''S-On'' and you wont have any problems with HTC when you sent your phone to them good luck

[Q] Will rooting void my warranty even if it doesnt cover software defects?

In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
Click to expand...
Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Click to expand...
Click to collapse
Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
Click to expand...
Click to collapse
From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita

[Q] Warranty if rooted?

Coming from a HTC EVO 4G LTE on Sprint (what a joke) to the HTC M8 on Verizon. If i root will there be a problem if I need to warranty this phone? With Sprint it was an issue.
Sorry, should have said if I S-off will there be a problem
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
Click to expand...
Click to collapse
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
It'll differ for everyone. It you bought it from a Verizon store and have a hardware defect you could just flash the ruu and fake h boot screens and hope for the best. The guy at my Verizon store is a toughie and will check more than just the visual signs of root but the store across town will return it even if they boot your device with a custom boot animation lol
Sent from my HTC6525LVW using Tapatalk
k.electron said:
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
Click to expand...
Click to collapse
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
With the Sprint phone when you S off there was a way to change the word "tampered". But also someone made something to go completely back to stock flashing a RUU and something else I forget now. With the M8 is there something like that yet?
adavit said:
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
Click to expand...
Click to collapse
law, company policy, terms and agreements are 3 different things.
it is prudent for devs to have that disclaimer so that noobs wont blame them.
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
Click to collapse
People and companies can say anything they want, doesn't change their liabilities according to law. Ever seen the signs on dump trucks claiming that they aren't responsible for broken windshields when they most certainly are if the rock that broke it falls off their truck? According to law, they have to prove that the modification caused the defect and even then they can only void the warranty on that part, not the entire device. Though even at full retail, I'm sure it would be far cheaper to just buy a new device rather than fight a legal battle to get a defect warrantied.
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
I just exchanged one rooted and with a different ROM on it. People make way too much of a deal out of this.
Sent from my HTC6525LVW using Tapatalk
Not being responsible for damage if you follow a dump truck too closely (traffic laws take precedent over that anyway) and voiding your warranty by rooting your phone aren't really anything alike. Of course the manufacturer can set their own (reasonable) warranty terms, if this was a real issue there would (probably) be a class action suit and rooting your phone would not void your warranty, and manufacturers and retailers would not be allowed to say that it does. Just like removing (or tampering with) the seal on an Xbox or PlayStation voids your warranty, or your water damage indicator showing that it was wet voids your warranty. Now, I'm not saying I'm with either side or that there aren't ways to skirt the issue, but there's really nothing to argue here. If the manufacturer says "if you do this, you're on your own" then if you do it, you're on your own.
Even Google tells you that rooting voids your warranty (and shows you how to do it)
https://developers.google.com/events/io/sessions/332704837
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
Click to expand...
Click to collapse
This right here people, not rocket science here. Shoot I've returned devices with root and even custom recovery and Rom, lol! Simply do as above and ur good. For the people that return devices to store I never have. I call customer services, they send me replacement device in mail, I then mail back my bunk phone. Done and done. Easy.
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
That sounds more like what i did with the Sprint phone. Good to know. Thanks!
Warranty...Of course not. Please post questions in the proper questions and answers thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
For future reference would you mind telling me how to do this? Thanks in advanced!
vacoray said:
For future reference would you mind telling me how to do this? Thanks in advanced!
Click to expand...
Click to collapse
This is how I did Mine.
1.Run the RUU found Here
http://www.androidfilehost.com/?fid=23329332407588316
Place on external sd card and boot into bootloader and let it run
or place in fastboot dir open cmd window
fastboot oem rebootRUU
fastboot flash zip 0P6BIMG.zip
Reboot
The phone is back to stock now(rooted, will uninstall later).
2.Relock the bootloader
With the phone booted up, open cmd window in adb folder
adb devices (make sure its connected)
adb shell
su
echo -ne ‘\x00\x00\x00\x00′ | dd of=/dev/block/mmcblk0p2 bs=1 seek=33796
exit
exit
adb reboot bootloader
verify "locked" status.
3.Return to S-ON
reboot into bootloader
open cmd window in fastboot dir
fastboot oem writesecureflag 3
Reboot to bootloader and verify S-On
4.Reboot Phone and open superSU
go to settings
scroll close to bottom to full unroot
You should be Stock, unrooted, Locked, and S-On Now.
"Do this at your own risk"
I don't know if S-OFF can be achieved again after writing S-On. I did not Try
I went to exchange my phone at Verizon and the lady didn't even boot on the old one to make sure that it works.
Sent from my HTC6525LVW using Tapatalk
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
Click to collapse
Yes! I agree to this...

Bricked (unlocked) P20 Pro replaced under warranty (UK)

Guys
I managed to brick my P20 Pro flashing an update. The phone was unlocked and, according to Huawei), out of warranty but I chanced my arm and sent it back for a warranty repair as it would not switch on again. The replacement is in the post. I wont get to unlock the bootloader again unless they bypass Huawei but I get my phone back.
So don't lose hope if you brick your phone flashing, it's worth a punt at getting a warranty repair.
did you tell them you had tried flashing a different rom on it - if so you were very lucky
walkerx said:
did you tell them you had tried flashing a different rom on it - if so you were very lucky
Click to expand...
Click to collapse
I'm not that silly. Just said it's not turning on, as it wasnt.
maddoguk said:
I'm not that silly. Just said it's not turning on, as it wasnt.
Click to expand...
Click to collapse
- at least they didn't work out you had tried flashing it as they try to claim once you unlock the device the warranty is void or there is no marker like there is on samsung devices.
walkerx said:
did you tell them you had tried flashing a different rom on it - if so you were very lucky
Click to expand...
Click to collapse
walkerx said:
- at least they didn't work out you had tried flashing it as they try to claim once you unlock the device the warranty is void or there is no marker like there is on samsung devices.
Click to expand...
Click to collapse
They only have the IMEI check, that should have flagged that the phone had been unlocked but guess they didn't check.
Under European law, thankfully we are still covered (just), unlocking the bootloader is not a reason to invalidate a warranty if the phone has a hardware fault within 6 months. Maybe they don't want that fight?
maddoguk said:
They only have the IMEI check, that should have flagged that the phone had been unlocked but guess they didn't check.
Under European law, thankfully we are still covered (just), unlocking the bootloader is not a reason to invalidate a warranty if the phone has a hardware fault within 6 months. Maybe they don't want that fight?
Click to expand...
Click to collapse
if the consumer can prove there was a manufacturing fault that caused the problem they are entitled to a repair for to upto 6 years after purchase in england (5 years scotland). We are also covered if a standard update from a manufacturer causes our devices to fail because of the update.
How can you be out of warranty when the phone just came out? Lol
jaju123 said:
How can you be out of warranty when the phone just came out? Lol
Click to expand...
Click to collapse
because huawei void the warranty if you unlock the device
Just curious, what exactly were you trying to flash ?
mrabcx said:
Just curious, what exactly were you trying to flash ?
Click to expand...
Click to collapse
as per OP they were trying to flash an update manually.
walkerx said:
as per OP they were trying to flash an update manually.
Click to expand...
Click to collapse
I've been flashing phones for years and very careful, but HRUpater failed part way through and bricked the phone. Would not turn on at all. It was probably hardware waiting to fail but too much of a coincidence.

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