Coming from a HTC EVO 4G LTE on Sprint (what a joke) to the HTC M8 on Verizon. If i root will there be a problem if I need to warranty this phone? With Sprint it was an issue.
Sorry, should have said if I S-off will there be a problem
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
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Click to collapse
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
It'll differ for everyone. It you bought it from a Verizon store and have a hardware defect you could just flash the ruu and fake h boot screens and hope for the best. The guy at my Verizon store is a toughie and will check more than just the visual signs of root but the store across town will return it even if they boot your device with a custom boot animation lol
Sent from my HTC6525LVW using Tapatalk
k.electron said:
actually, legally, rooting does not void your warranty. however most manufacturers have clauses where modification will void warranty.
if you destroyed your phone from your own tinkering, man up and pay full price.
if it is genuinely a bad phone, then verizon usually doesnt care about these things.
consider this: if you return a phone you broke, that is one more reason for verizon to lock down everyone else's joy.
Click to expand...
Click to collapse
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
With the Sprint phone when you S off there was a way to change the word "tampered". But also someone made something to go completely back to stock flashing a RUU and something else I forget now. With the M8 is there something like that yet?
adavit said:
Huh, I always read that it caused your warranty to be voided. Usually when you read a Dev post for a mod it always first says your warranty is now voided. Either way, its a good idea to know what you're doing that way if something does go wrong you can easily fix it without having to get Verizon involved lol.
Click to expand...
Click to collapse
law, company policy, terms and agreements are 3 different things.
it is prudent for devs to have that disclaimer so that noobs wont blame them.
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
Click to collapse
People and companies can say anything they want, doesn't change their liabilities according to law. Ever seen the signs on dump trucks claiming that they aren't responsible for broken windshields when they most certainly are if the rock that broke it falls off their truck? According to law, they have to prove that the modification caused the defect and even then they can only void the warranty on that part, not the entire device. Though even at full retail, I'm sure it would be far cheaper to just buy a new device rather than fight a legal battle to get a defect warrantied.
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
I just exchanged one rooted and with a different ROM on it. People make way too much of a deal out of this.
Sent from my HTC6525LVW using Tapatalk
Not being responsible for damage if you follow a dump truck too closely (traffic laws take precedent over that anyway) and voiding your warranty by rooting your phone aren't really anything alike. Of course the manufacturer can set their own (reasonable) warranty terms, if this was a real issue there would (probably) be a class action suit and rooting your phone would not void your warranty, and manufacturers and retailers would not be allowed to say that it does. Just like removing (or tampering with) the seal on an Xbox or PlayStation voids your warranty, or your water damage indicator showing that it was wet voids your warranty. Now, I'm not saying I'm with either side or that there aren't ways to skirt the issue, but there's really nothing to argue here. If the manufacturer says "if you do this, you're on your own" then if you do it, you're on your own.
Even Google tells you that rooting voids your warranty (and shows you how to do it)
https://developers.google.com/events/io/sessions/332704837
adavit said:
Legally by rooting your phone you are voiding your warranty. Normally though verizon doesn't check these things. If you would need to return your phone for some reason there is a partial RUU to get you back to looking stock.
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Click to collapse
This right here people, not rocket science here. Shoot I've returned devices with root and even custom recovery and Rom, lol! Simply do as above and ur good. For the people that return devices to store I never have. I call customer services, they send me replacement device in mail, I then mail back my bunk phone. Done and done. Easy.
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
That sounds more like what i did with the Sprint phone. Good to know. Thanks!
Warranty...Of course not. Please post questions in the proper questions and answers thread.
Sent from my HTC6525LVW using XDA Premium 4 mobile app
kc6wke said:
You can always run the Ruu, relock the bootloader, uninstall root and return to S-On.
I have done this already without issues.
Click to expand...
Click to collapse
For future reference would you mind telling me how to do this? Thanks in advanced!
vacoray said:
For future reference would you mind telling me how to do this? Thanks in advanced!
Click to expand...
Click to collapse
This is how I did Mine.
1.Run the RUU found Here
http://www.androidfilehost.com/?fid=23329332407588316
Place on external sd card and boot into bootloader and let it run
or place in fastboot dir open cmd window
fastboot oem rebootRUU
fastboot flash zip 0P6BIMG.zip
Reboot
The phone is back to stock now(rooted, will uninstall later).
2.Relock the bootloader
With the phone booted up, open cmd window in adb folder
adb devices (make sure its connected)
adb shell
su
echo -ne ‘\x00\x00\x00\x00′ | dd of=/dev/block/mmcblk0p2 bs=1 seek=33796
exit
exit
adb reboot bootloader
verify "locked" status.
3.Return to S-ON
reboot into bootloader
open cmd window in fastboot dir
fastboot oem writesecureflag 3
Reboot to bootloader and verify S-On
4.Reboot Phone and open superSU
go to settings
scroll close to bottom to full unroot
You should be Stock, unrooted, Locked, and S-On Now.
"Do this at your own risk"
I don't know if S-OFF can be achieved again after writing S-On. I did not Try
I went to exchange my phone at Verizon and the lady didn't even boot on the old one to make sure that it works.
Sent from my HTC6525LVW using Tapatalk
brandogg said:
If the manufacturer tells you that rooting your phone voids your warranty, then rooting your phone voids your warranty.
Click to expand...
Click to collapse
Yes! I agree to this...
Related
I have a stock, rooted, bootloader locked One X. I want the new update due to all of the speed and bug improvements. However, I don't want to lose root, or the ability to flash roms if I ever wanted to. I also do not wish to void the warranty due to my bad luck with phones in the past. Now two questions:
Can I supercid and get an unlock token without HTC voiding my warranty? Possibly with http://forum.xda-developers.com/showthread.php?t=1732980 ?
Second, would that token be valid after RUU'ing to the 2.20 update if I ever chose to void my warranty and unlock the bootloader?
I would like to thank anyone who replies for their time, and although I have researched quite a bit, I would like to clarify with everyone before taking the plunge.
You're going to void the warranty if you unlock the bootloader. Their is no way around that, well except for sometimes you can relock the boot loader then they would still service it. Kinda like jail breaking and unjailbreaking iPhone except its harder
McMichael96 said:
You're going to void the warranty if you unlock the bootloader. Their is no way around that, well except for sometimes you can relock the boot loader then they would style service it. Kinda like jail breaking and unjailbreaking iPhone accept its harder
Click to expand...
Click to collapse
This is more about keeping my options open. I'm not planning on unlocking the bootloader unless I have to. I'm just trying to retain the method of doing so if I ever wanted/needed to while enjoying the latest update. Sorry for not stating my intentions clearly.
Lightfall said:
I have a stock, rooted, bootloader locked One X. I want the new update due to all of the speed and bug improvements. However, I don't want to lose root, or the ability to flash roms if I ever wanted to. I also do not wish to void the warranty due to my bad luck with phones in the past. Now two questions:
Can I supercid and get an unlock token without HTC voiding my warranty? Possibly with http://forum.xda-developers.com/showthread.php?t=1732980 ?
Second, would that token be valid after RUU'ing to the 2.20 update if I ever chose to void my warranty and unlock the bootloader?
I would like to thank anyone who replies for their time, and although I have researched quite a bit, I would like to clarify with everyone before taking the plunge.
Click to expand...
Click to collapse
Ok 1. If you have supercid you already have altered your stock settings. So even if you use a spoof cid method if you ever have to return it guess what... you have to enter your information lol. Unless you change it back to your original super cid before hand HTC could in theory void your warranty. RUUing does not remove supercid it must be changed back manually. In all reality they have to "legally" tell you that they "can" void your warranty. I havent seen them void a warranty just because one had an unlocked bootloader. As long as the phone can be recovered by them you should be ok.
The screen on my first HOX got cracked, I re-locked the bootloader and RUU'd back to stock ROM ( left supercid on it) filed my claim with asurion Got a replacement next day, sent old one back no issues. Remember when you re lock that is displayed you cant change it to say locked as we dont have s-off. However I tracked my old phones return HTC recieved it back roughly 4 days after I mailed it off and asurion did their thing. It has been over a month now and havent heard anything about them not honoring the return. See people dont understand that even if you have insurance, warranty etc HTC can at anytime still according to their legal statements not honor a returned phone or etc. So if HTC doesn't honor it asurion will be adding a hefty fee to the next months bill lol. But like I said before as long as they can recover it I havent heard of anyone having warranty, insurance issues.
2. Yes once you get your unlock token with supercid it is valid no matter what firmware you use. However you must always keep the supercid after unlocking because if you change back to your original CID the unlock token you received wit supercid will fail to flash!
3. My suggestion. Follow threads here to get supercid, Unlock your bootloader, then update, re unlock, flash super user.
U do or do not have superuser permission? U can get your unlockbincode from HTC. They have a disclaimer when doing this. "May void your warranty" it says. However ONLY if u have done this before update, u should be able to unlock after update. So Unlock bootloader from htc before upgrade, then use unlockbincode, root after. NO GUARANTEE ON WARRANTY regardless.
Sent from my One X using xda app-developers app
subarudroid said:
U do or do not have superuser permission? U can get your unlockbincode from HTC. They have a disclaimer when doing this. "May void your warranty" it says. However ONLY if u have done this before update, u should be able to unlock after update. So Unlock bootloader from htc before upgrade, then use unlockbincode, root after. NO GUARANTEE ON WARRANTY regardless.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
I DO have superuser permission. If I were to use the unlock method that does not involve htcdev, http://forum.xda-developers.com/showthread.php?t=1732980 , they wouldn't have any idea and if I never unlocked then they would have no way of knowing I had an unlock code. This is just in case I decide to unlock later after the update.
Lightfall said:
I DO have superuser permission. If I were to use the unlock method that does not involve htcdev, http://forum.xda-developers.com/showthread.php?t=1732980 , they wouldn't have any idea and if I never unlocked then they would have no way of knowing I had an unlock code. This is just in case I decide to unlock later after the update.
Click to expand...
Click to collapse
but they would unless you manually went back in and removed supercid. This method will give you supercid which would then tell HTC you altered your phone lol.
eraste said:
Ok 1. If you have supercid you already have altered your stock settings. So even if you use a spoof cid method if you ever have to return it guess what... you have to enter your information lol. Unless you change it back to your original super cid before hand HTC could in theory void your warranty. RUUing does not remove supercid it must be changed back manually. In all reality they have to "legally" tell you that they "can" void your warranty. I havent seen them void a warranty just because one had an unlocked bootloader. As long as the phone can be recovered by them you should be ok.
The screen on my first HOX got cracked, I re-locked the bootloader and RUU'd back to stock ROM ( left supercid on it) filed my claim with asurion Got a replacement next day, sent old one back no issues. Remember when you re lock that is displayed you cant change it to say locked as we dont have s-off. However I tracked my old phones return HTC recieved it back roughly 4 days after I mailed it off and asurion did their thing. It has been over a month now and havent heard anything about them not honoring the return. See people dont understand that even if you have insurance, warranty etc HTC can at anytime still according to their legal statements not honor a returned phone or etc. So if HTC doesn't honor it asurion will be adding a hefty fee to the next months bill lol. But like I said before as long as they can recover it I havent heard of anyone having warranty, insurance issues.
2. Yes once you get your unlock token with supercid it is valid no matter what firmware you use. However you must always keep the supercid after unlocking because if you change back to your original CID the unlock token you received wit supercid will fail to flash!
3. My suggestion. Follow threads here to get supercid, Unlock your bootloader, then update, re unlock, flash super user.
Click to expand...
Click to collapse
So the modified supercid file will stick even after a full RUU? This is why I'm checking with you guys because I've heard otherwise so it's hard to tell what's right.
Lightfall said:
So the modified supercid file will stick even after a full RUU? This is why I'm checking with you guys because I've heard otherwise so it's hard to tell what's right.
Click to expand...
Click to collapse
yes once you have supercid the "current" firmware builds do not overwrite it. They may later release a build that does but 2.20 does not.
eraste said:
yes once you have supercid the "current" firmware builds do not overwrite it. They may later release a build that does but 2.20 does not.
Click to expand...
Click to collapse
So because supercid sticks after the update, and because I would need bootloader unlock to modify it to stock, my whole evil plan has been foiled then. Darn... And you're saying bootloader unlock would probably only cause issues on a software related warranty return?
Lightfall said:
So because supercid sticks after the update, and because I would need bootloader unlock to modify it to stock, my whole evil plan has been foiled then. Darn... And you're saying bootloader unlock would probably only cause issues on a software related warranty return?
Click to expand...
Click to collapse
Not necessarily. You can always relock and RUU back to stock, and as long as they can "recover" the phone they shouldn't have a problem with it. Even if the HOX gets official bootloader unlock support from HTC they still give this warning. Right now there is no official bootloader unlock support. All the exploits to unlock the bootloader are just that an exploit hack lol. We arent suppose to be able to unlock them right now. However thats ATT's fault not HTC's. I guess its a 50/50 deal if you get someone who wants to be a prick that day if you have to return it then probably voided warranty. If you get someone cool probably ok. Its hard to say as I havent seen them void a warranty just for a unlocked bootloader. But now if you have unlocked then screw the phone up so bad they cant even fix it thats a different story lol.
eraste said:
Not necessarily. You can always relock and RUU back to stock, and as long as they can "recover" the phone they shouldn't have a problem with it. Even if the HOX gets official bootloader unlock support from HTC they still give this warning. Right now there is no official bootloader unlock support. All the exploits to unlock the bootloader are just that an exploit hack lol. We arent suppose to be able to unlock them right now. However thats ATT's fault not HTC's. I guess its a 50/50 deal if you get someone who wants to be a prick that day if you have to return it then probably voided warranty. If you get someone cool probably ok. Its hard to say as I havent seen them void a warranty just for a unlocked bootloader. But now if you have unlocked then screw the phone up so bad they cant even fix it thats a different story lol.
Click to expand...
Click to collapse
I used to have a captivate before this phone and I'm used to flashing one ROM after another. You telling me to just unlock my One X is like telling a former heroine addict to shoot some up for their birthday. You're not making this easy for me lol.
Lightfall said:
I used to have a captivate before this phone and I'm used to flashing one ROM after another. You telling me to just unlock my One X is like telling a former heroine addict to shoot some up for their birthday. You're not making this easy for me lol.
Click to expand...
Click to collapse
lol
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
jusleen said:
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
Click to expand...
Click to collapse
teoreticaly yes, you lose warranty.
but you can unroot it.
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
i won't use anything larger than 4"2
ItzCrooK2UxD said:
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
Click to expand...
Click to collapse
Then do you know how to get it back to stock after i rooted it??thanks
jusleen said:
Then do you know how to get it back to stock after i rooted it??thanks
Click to expand...
Click to collapse
I can probably point you in the right direction...did you unlock the bootloader or not? I am seeing a few unroot methods for locked bootloaders. If you did unlock the bootloader you will need to lock it back. Also it is important to note that some bootloaders will say *relocked* after relocking them, and not *locked* if it says *relocked* they will know it has been rooted. This is NOT a problem because once again having root access does not void the warranty, but you should be aware that if it says relocked they will know it has been rooted. This link has a root/unroot tool that may help it makes no mention of a specific firmware for your model phone so it should be fine. Also this video should help with the relock procedure but not knowing the phone I would need more specific details. Firmware and method used to root/unlock bootloader if you unlocked it. One of the relock procedures can be see here
*EDIT* I did a little looking and thought you might find this of interest. About midway through there is a section about warranty claims and returns...I didn't sign up so I can't see the links there but it should help .
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
Click to expand...
Click to collapse
Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Click to expand...
Click to collapse
Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
Click to expand...
Click to collapse
I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
Click to expand...
Click to collapse
From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita
I purchased a Verizon htc one m8 off some guy and i went home erased the phone a 2nd time and realized something called SuperSu was installed and i knew right then & there this fool gave sold me rooted phone so i click the app and pressed full unroot then restarted the phone the app was erased... Restarted the phone in bootloader mode or what ever and the top says Unlocked and S-off but no tampered sign and the software status says official so the questions i have are
1) Do i have to re root this phone in order to lock the bootloader and return to S-on?
2) Will re locking the bootloader or returning to S-on brick my device or any chance of bricking my device ?
3)If my software status says official is that good or bad ?
4) Will i be able to install future updates at all if i leave the device like it is now ?
Thnak you for taking your time to read this.
Why would you want to relock it? Learn how to do things this way and take advantage is the fact that you aren't locked down to Verizon's chains.
...
silver04v said:
Why would you want to relock it? Learn how to do things this way and take advantage is the fact that you aren't locked down to Verizon's chains.
Click to expand...
Click to collapse
well i pay 11 dollars for a warranty i need my warranty lol...
MH1994 said:
well i pay 11 dollars for a warranty i need my warranty lol...
Click to expand...
Click to collapse
Verizon doesnt care if its rooted or S-OFF.
If I have to send a phone back I send it with my own ROMS on them.
They have never said anything.
As well, I dont recommend turning S-On as you have a much greater chance of bricking the phone.
I would just leave it as it is... Well, actually... I would load my ROM
Well lol
scrosler said:
Verizon doesnt care if its rooted or S-OFF.
If I have to send a phone back I send it with my own ROMS on them.
They have never said anything.
As well, I dont recommend turning S-On as you have a much greater chance of bricking the phone.
I would just leave it as it is... Well, actually... I would load my ROM
Click to expand...
Click to collapse
well software wise i think they would i mean if my software messed up it would be "my fault" lol...i dont think they would replace my phone
I want to do this. Is there a way to do so and retain data?
gunnyman said:
I want to do this. Is there a way to do so and retain data?
Click to expand...
Click to collapse
via fastboot...
fastboot oem lock
I don't recall if it factory defaults, as I rarely lock
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
gunnyman said:
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
Click to expand...
Click to collapse
Download appropriate RUU from https://forum.xda-developers.com/u11/how-to/collection-htcu-u11-ruu-firmware-t3612048 place it on SD card, rename to 2PZCIMG.zip, put SD card into phone, press & hold vol down and power button to boot into download mode and confirm RUU flashing (battery should be over 30 or something %)
[Edited for better description.]
I have twrp still installed recovery won't start and it doesn't boot
gunnyman said:
I have twrp still installed recovery won't start and it doesn't boot
Click to expand...
Click to collapse
I edited my post for better description. You should do what it says there (you need to boot to download mode).
Also relocking bootloader with twrp still installed is a no no
Ok. Thanks. I'm charging phone now I got running ruu exe sorted. Thanks for the push in the right direction
gunnyman said:
Ok. Thanks. I'm charging phone now I got running ruu exe sorted. Thanks for the push in the right direction
Click to expand...
Click to collapse
Np.. Hope you get it sorted.
(the steps I described I described are for sd card method, if there is ruu exe for your variant you should just follow instructions once you start ruu exe on your computer)
I was freaking out because I was getting USB error 170 running the RUU. Got it all sorted out and am back up and running.
gunnyman said:
I was freaking out because I was getting USB error 170 running the RUU. Got it all sorted out and am back up and running.
Click to expand...
Click to collapse
Good to hear :good:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
tokenbest said:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
Click to expand...
Click to collapse
There isn't at least for now. And in any case until there is s-off even if there was other way it will show as relocked and modified after you lock it again.
there's no sunshine in the sky for now, but warranty is not voided in most countries/cases anyway.
velimircek said:
There isn't at least for now. And in any case until there is s-off even if there was other way it will show as relocked and modified after you lock it again.
there's no sunshine in the sky for now, but warranty is not voided in most countries/cases anyway.
Click to expand...
Click to collapse
Thanks but sadly.. the customer support for HTC Singapore said warranty would be void after unlocking bootloader and any issues would not be covered, seriously though -_- sucks to hear that and making me hesitate on purchasing a U11 currently.
tokenbest said:
Thanks but sadly.. the customer support for HTC Singapore said warranty would be void after unlocking bootloader and any issues would not be covered, seriously though -_- sucks to hear that and making me hesitate on purchasing a U11 currently.
Click to expand...
Click to collapse
I got the same response from HTC Czech Republic: unlocking the bootloader would instantly void my warranty, plus they said that warranty-keeping bootloader unlock is possible only in that one special case for US customers, the rest of the world voids their warranty by doing so :/
Rant on the side: I truly despise not being allowed to get root privileges without voiding the warranty - it is MY device, yet I can't control the system. I want to do MY own backups, control (or inspect) the data apps save to MY phone, and control the configuration of MY system. I really hate being locked out from even such basic configurations as the hosts file is - I'm effectively barred from some aspects of web development so that advertisements can be shoved down my throat
gunnyman said:
bootloader locked now won't boot
All I want to do is run the RUU to get it back to stock
Click to expand...
Click to collapse
How did you get it to relock? i keep getting a failed messaged with the command above.
C:\adb>fastboot oem lock
...
FAILED (remote: unknown command)
finished. total time: 0.004s
tokenbest said:
Sorry to hijack the thread but is there any way to unlock bootloader without going through the htcdev method? I believe that the warranty is voided if i unlock my bootloader and the support will not entertain any hardware damage (not caused by me) which is why i wanted to unlock without using htcdev. Any info is appreciated, thanks!
Click to expand...
Click to collapse
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
EtherealRemnant said:
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
Click to expand...
Click to collapse
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
schmeggy929 said:
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
Click to expand...
Click to collapse
Hell no, I have no interest in dropping another 175 bucks, I think it's ridiculous but it is currently the only way to do a number of things with the device. I'd consider it if being able to unlock and relock the phone without HTC ever having a clue was a big deal or there was a Google edition and I needed to change the CID and MID or other things but honestly, I still have my 10 if I really need to get at something that was on that phone but not on this one (for example my Battle.net authenticator). I suppose I could always try Helium though with my desktop but I imagine that's a protected app like Google Authenticator which required root to backup and why I switched to Authy.
I mentioned the XTC2Clip because it is the only way to get S-OFF of any kind right now and to point out that even with its temp S-OFF, it still can't restore the bootloader to factory locked status. It's an important thing to point out, not everyone knows that HTC has two different locked statuses, one that proves the phone has been tampered with, and one that is factory locked. A lot of people ask to go back to stock so they can send it in for a warranty claim or a refund to go buy another device. The relocked bootloader obviously kills one or both options depending on the situation.
EtherealRemnant said:
Right now it's only with the 175 USD XTC2Clip with all the attachments including the power adapter - and as of my last look, it cannot factory lock the bootloader thanks to temporary S-OFF so it will show up as relocked which will void the warranty anyway. In other words, we are all out of luck for now.
And it remains to be seen if HTC actually lets us keep our warranty in the US... The warranty in the box says otherwise.
Click to expand...
Click to collapse
schmeggy929 said:
175.00, S-off is not that important. Like you said a relocked bootloader voids your warranty. Why are people bothering to relock bootloader especially the OP to run the RUU, it is not needed. You do mention XTC2Clip a lot in these threads. You holding stock in the company? lol
Click to expand...
Click to collapse
Does it void warranty? I returned my bootloader relocked U11 to HTC due to a scratch on the display. Was offered a refund or exchange. I had to go the refund route to swap colours ( I went from Black to Blue). Was accepted without any fuss.
Galactus said:
Does it void warranty? I returned my bootloader relocked U11 to HTC due to a scratch on the display. Was offered a refund or exchange. I had to go the refund route to swap colours ( I went from Black to Blue). Was accepted without any fuss.
Click to expand...
Click to collapse
Yeah, a lot of people are claiming unlocked bootloader voids warranty now, however US is more relaxed. Every single HTC phone I had was returned with Unlocked Bootloader and S-off, never had a problem. Other countries are more strict I guess. I can understand not knowing the return policy and people relock for that reason(for returns) but I see many relocking for flashing RUU or firmware. This is not needed or even should be done. I'm a RUU flasher with each update, so I know no problems arise. This has been the case for the last 8,9 or 10 phones lol.