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Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
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This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...
My third charge is on its way right now. My last 2 phones have had issues reconnecting to 3g if the signal drops. I have to reboot to get data back. Have to reboot 2-3 times a day because of this issue. This issue seemed to start after fp1 was pushed. I get that network signals will have hiccups, but I wait 30-45 minutes and it will not re-establish without a reboot. I've tried toggling mobile data and airplane mode, but it does not reconnect.
Anyone else have this issue?
I've had issues over the past week. Data will show 4g and yet nothing is connecting. Other times it shows no data indicator at all. Data toggle, switch to 3g, etc seems to randomly fix the issue. Can't say I've had to reboot. Usually just wait it out.
I honestly think it's a local issue for me though. I'm in Destin, FL and we just got 4g about a month ago. Figure they are fine tuning.
Sent from my SCH-I510 using Tapatalk
You really need to try pulling the battery and SIM. Wait for maybe 5-10 minutes. I have no idea what that does, but it seems to be the only thing that works for me on occasion.
I usually go to settings>wireless n network> mobile settings> system selection..... Then I just pick something else and then change back to LTE. My 4g gets reset without having to reboot.
Sent from my SCH-I510 using XDA
This is a known problem with the charge. Ask any tech support person. The easiest way to fix o found was to just turn on airplane mode wait a minute and turn it off. Read is why verizon is sending me a razr, but while I'm waiting I'm using my charge and this problem is out of hand on my phone and this works everytime
Sent from my SCH-I510 using XDA
Hi all, woke up this morning to find some strange network errors when using the mobile data network (AT&T).
Error: 502 Bad Gateway on certain sites and apps.
Not working: ESPN, XDA, Speedtest.net, Yahoo, Gamefly, Crackle, Pandora, TuneIn Radio Pro, Flixster.
Working: All google sites and apps, Netflix, Soundhound, Kindle, Nook, Groupon, Urbanspoon, Amazon Appstore, Comixology, Draw Something, Flipboard, Instagram, WhatsApp, Skype, Zinio.
Have not tested all on Wifi, but ESPN and XDA did work at home this morning.
So, can anyone test any of these sites and report back? I wonder if it is a local ATT network thing or something more widespread. I doubt it's a problem with the websites.
The only thing I did this morning was flash V2 of Scott's extended quick settings. On the off chance that caused the error, I flashed back CleanRom 2.1, but the errors remained. Every site was working perfectly yesterday.
Thanks
I have the same problems, my data doesn't work at times and wifi drops like crazy, this is annoying
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
thcue said:
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
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I am at the workplace, so I cannot for another few hours at least.
Just tested ESPN.com on a co-workers iPhone. Took forever and a half to load, but no 502 error (tried on my phone 5 feet away and still no-go). Will try some others.
In any case, I am going to pass by an ATT store on my break and ask around if the problem persists.
dozer3677 said:
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
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I am having the exact same problem, it started this morning... iphone 4S on at&t 3G.
mine are all back up and working properly, I can browse xda on my phone again
bloodrain954 said:
mine are all back up and working properly, I can browse xda on my phone again
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Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
dozer3677 said:
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
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out of curiosity, are you in south florida?
bloodrain954 said:
out of curiosity, are you in south florida?
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Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Network issues but different
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Update- Working for me now too. Funny enough, I had to go to the ATT store to handle some account stuff, and when I mention to the staff member the little issue I was having in the morning, my test page loads up perfectly fine .
Still find it very odd that the error was selective about which websites were accessible.
bspilner said:
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
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I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Artood2s said:
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
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Yeah I kinda figured, I just purchased on 17th and am coming from and Inspire 4g, rooted running ARHD 7.X.X. I never had the issue with that phone but it wasn't "4g" nor was it the same radio. I was just checking if someone had the same issue and had another solution. Maybe a new, Im still running 1.73....
Much thanks man.
The One S got a connectivity fix today, hopefully we'll receive one soon as well
dozer3677 said:
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
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Wow small world, Willow Grove is about 5 minutes from me too.
I wonder if constantly having LTE on is causing problems, maybe it gets stuck trying to acquire a signal
I think AT&T may have had internal network issues, I was having pretty severe connectivity problems on mobile data for a while on my Inspire today, cleared up by lunchtime though.
Had the same network errors this morning. I'm actually traveling in south Florida and it cleared up by around noonish today. Weird
Sent from my HTC One X using XDA
My One S is randomly dropping all reception on cell.network.
If i put it in Flight mode and then turn Flight mode off again and enter my pin, the phone is reconnected again..
Anyone seen this?
That happens to me also. I'll have 3 bars with 4g then all the sudden I have no service for like 2 minutes. I have no idea if its a Rom issue or network issue or radio issue.
Sent from my HTC One S using xda premium
I have also this problem with restart most of the time I have too take out my microchip and put it back in.
Sent from my HTC One S using xda premium
I also experienced network signal getting lost for some time / struck on Airplane mode
my very strange experience is ... my mobile screen is not turning on and keeps on vibrating for half an hour
This used to be a huge problem for me, but the recent OTA has resolved it completely...
I can repeat what I told someone else about text issues. I had the signal issue as well, it would constantly jump up and down and turn into an X so here was my reply...
LibertyMonger said:
I can tell you how i fixed my issue when something similar was happening to me. I had this issue on my previous phone as well so i figured after getting this phone and it continued it had to be something to do with my account setup. Some kind of glitch. So after getting fed up with Tech support I had my network account manager have all my features and account removed, then added back on like it was a new account. Then I did a factory reset and woila! My network signal is stronger than ever. Texts send instantly! Faster than I have ever seen them send! lol.
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Your issues may not be the same but i can say that my signal is better than i ever had seen it! And absolutely no more loss of signal X's
Anyone else have issues with the Internet dropping. Signal shows full connection to LTE, but I won't get internet until I toggle airplane mode or reboot. Happens once or twice a day... Do I have a detective unit?
I have the same problem. Mostly at work when I'm on wi-fi I have a weak LTE signal and I have to text I have to toggle airplane mode.
I've been on the phone with AT&T about this situation on two different occasions. Never happens on Wifi for me. They're sending me a new phone.
Sent from my LG-D850 using XDA Free mobile app
Yes!!!! I'm having this problem. I had it happen a few times last week and today it was completely bonkers. Its kind of aggravating. I'm considering swapping it out but I'm afraid it'll be the sane thing. So then I wasn't sure if I should wait for a software update.
No matter what, I can never stay away from android for long.
This happens to me on Wi-Fi after being on the phone. The Wi-Fi connection does not work while on calls. Anyone else having this issue?
Hmm my Wi-Fi was working great at my work. I come home and it didn't even see my network as being active/didn't auto connect to it. I've had the phone two days. A reboot fixed the Wi-Fi and it connected back up fine after. I'll have to keep an eye on it.
Sent from my LG-D850 using XDA Premium 4 mobile app
Ive had the same issue where it shows strong LTE signal but nothing works. Just yesterday it did and I had to toggle airplane mode on and off before it works. Ive had this happen now 2 or 3 times. Not sure Id call it a deal breaker but its annoying for sure.
Yea I feel the same way about it being a deal breaker or not. I don't think exchanging the phone for a new unit will help cause obviously we here are all experiencing it. I love the phone enough to not want a different phone, so I think I'll wait it out for a software update.
No matter what, I can never stay away from android for long.
Yes, happened to me twice on LTE. Usually it happens in the morning after I unplug it from the charger. Had to turn on airplane mode then off to fix it. Annoying for sure.
I had this problem on the G2 running CloudyG3.
Sent from my LG-D851
Exact same issue here. Started a thread about this in the G3 section (prior to the AT&T G3 section being created) and still haven't received an answer there either.
Like someone else said, I had this happen on my G2 as well. Even remember it occurring once or twice with my Sony Z2. So far, only once on my G3. Toggling airplane mode off and on corrected it. So, not sure it's the phone.
This has happened to every phone I've had since mg iPhone 3g. I don't think its a phone specific thing for that reason. I had the same issue on my S3 and Note 3 as well. Its annoying but I haven't found a way to fix it other than toggling airplane mode.
Sent from my LG-D850 using XDA Premium 4 mobile app
Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
Sent from my LG-D851 using XDA Premium 4 mobile app
Skizzy034 said:
Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
Sent from my LG-D851 using XDA Premium 4 mobile app
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Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
Kmac_thp said:
Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
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Oh I thought you meant Wi-Fi.
Sent from my LG-D851 using XDA Premium 4 mobile app
I had the same thing happen on my s4. I thought it was an AT&T thing
I've had ATT for two and a half years first an iPhone 3GS and then a GS3. Don't remember this happening with them. And even if it did, it wasn't enough for me to go on a forum looking to see if others were having the issue.
are you referring to what I made a thread about? Yes there were times on my S3 the data had issues, tho yea I didn't wind up checking on here. But could that be bc the G3 actually tells you? But then again, the "no connection" thing just started on mine last night.
I have had this happen a few times over the past few days. Was waiting for a phone call, and it looked like I was connected. Had 4 bars,4g icon, and the activity indicators were blinking. But no data or voice was getting in. Needed to reboot to get it back.
FWIW, I didn't have this happen until I removed carrier iq. Since I did that a few days ago, it's happened probably 4 or 5 times. Not necessarily relevant, but it's the only thing I changed before it started happening.
Sent from my LG-D850 using XDA Free mobile app