Internet dropping - AT&T LG G3

Anyone else have issues with the Internet dropping. Signal shows full connection to LTE, but I won't get internet until I toggle airplane mode or reboot. Happens once or twice a day... Do I have a detective unit?

I have the same problem. Mostly at work when I'm on wi-fi I have a weak LTE signal and I have to text I have to toggle airplane mode.

I've been on the phone with AT&T about this situation on two different occasions. Never happens on Wifi for me. They're sending me a new phone.
Sent from my LG-D850 using XDA Free mobile app

Yes!!!! I'm having this problem. I had it happen a few times last week and today it was completely bonkers. Its kind of aggravating. I'm considering swapping it out but I'm afraid it'll be the sane thing. So then I wasn't sure if I should wait for a software update.
No matter what, I can never stay away from android for long.

This happens to me on Wi-Fi after being on the phone. The Wi-Fi connection does not work while on calls. Anyone else having this issue?

Hmm my Wi-Fi was working great at my work. I come home and it didn't even see my network as being active/didn't auto connect to it. I've had the phone two days. A reboot fixed the Wi-Fi and it connected back up fine after. I'll have to keep an eye on it.
Sent from my LG-D850 using XDA Premium 4 mobile app

Ive had the same issue where it shows strong LTE signal but nothing works. Just yesterday it did and I had to toggle airplane mode on and off before it works. Ive had this happen now 2 or 3 times. Not sure Id call it a deal breaker but its annoying for sure.

Yea I feel the same way about it being a deal breaker or not. I don't think exchanging the phone for a new unit will help cause obviously we here are all experiencing it. I love the phone enough to not want a different phone, so I think I'll wait it out for a software update.
No matter what, I can never stay away from android for long.

Yes, happened to me twice on LTE. Usually it happens in the morning after I unplug it from the charger. Had to turn on airplane mode then off to fix it. Annoying for sure.

I had this problem on the G2 running CloudyG3.
Sent from my LG-D851

Exact same issue here. Started a thread about this in the G3 section (prior to the AT&T G3 section being created) and still haven't received an answer there either.

Like someone else said, I had this happen on my G2 as well. Even remember it occurring once or twice with my Sony Z2. So far, only once on my G3. Toggling airplane mode off and on corrected it. So, not sure it's the phone.

This has happened to every phone I've had since mg iPhone 3g. I don't think its a phone specific thing for that reason. I had the same issue on my S3 and Note 3 as well. Its annoying but I haven't found a way to fix it other than toggling airplane mode.
Sent from my LG-D850 using XDA Premium 4 mobile app

Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
Sent from my LG-D851 using XDA Premium 4 mobile app

Skizzy034 said:
Just curious, is the internet dropping out completely to where the icon goes away or is it just not loading web pages or stuff like that? I noticed that if that "allow Google apps to scan" thing is checked then it messes up the connection sometimes. Even if you uncheck it, it still may cause problems, so what I do is "forget" the network I'm signed into, turn off WiFi, turn it back on, and reconnect. That usually fixes it.
Sent from my LG-D851 using XDA Premium 4 mobile app
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Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.

Kmac_thp said:
Mine did this a couple times over the weekend. Icon shows 4g LTE and looks normal but nothing works till I toggle airplane mode on and off.
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Click to collapse
Oh I thought you meant Wi-Fi.
Sent from my LG-D851 using XDA Premium 4 mobile app

I had the same thing happen on my s4. I thought it was an AT&T thing

I've had ATT for two and a half years first an iPhone 3GS and then a GS3. Don't remember this happening with them. And even if it did, it wasn't enough for me to go on a forum looking to see if others were having the issue.

are you referring to what I made a thread about? Yes there were times on my S3 the data had issues, tho yea I didn't wind up checking on here. But could that be bc the G3 actually tells you? But then again, the "no connection" thing just started on mine last night.

I have had this happen a few times over the past few days. Was waiting for a phone call, and it looked like I was connected. Had 4 bars,4g icon, and the activity indicators were blinking. But no data or voice was getting in. Needed to reboot to get it back.
FWIW, I didn't have this happen until I removed carrier iq. Since I did that a few days ago, it's happened probably 4 or 5 times. Not necessarily relevant, but it's the only thing I changed before it started happening.
Sent from my LG-D850 using XDA Free mobile app

Related

[Q] Wifi and 4g On At The Same Time Normal?

Just picked up my htc sensation 4g last night. My old phone was a galaxy, and when I got in range of wifi, the 4g would turn off. Sometimes on the sensation it stays on, or comes on from time to time while in range of wifi.. Is this normal, if not, is there a way to fix it?
I think this normal due to the wifi issue it could be choosing the best connection the only way u will have true control is by turning the 4g off, etc
Sent from my HTC Sensation Z710e using XDA Premium App
How do you turn 4g off?
Just bring down the notifications and then hit the quick settings tab then push the mobile toggle.. Make sure the wifi is still on
Sent from my HTC Sensation Z710e using XDA Premium App
Know this post is a little dated, just wondering if you are still having the issue.
I have a Sensation and 4G is never on when I'm connected to wifi.... NEVER. So if its still happening I really would really check into that.
RaViCa said:
Know this post is a little dated, just wondering if you are still having the issue.
I have a Sensation and 4G is never on when I'm connected to wifi.... NEVER. So if its still happening I really would really check into that.
Click to expand...
Click to collapse
I stand corrected. I just noticed that my Sensation that both the 4G and wifi icon was displayed at the same time.
It happenned when after I openned the MyAccount app. This app does not work over wifi so phone automatically switched on the 4G radio in order for the app to work. Once you leave the app it remains running in the background which causes both icons to remain displayed.
So if you use this app (or maybe any other app that does not work over wifi) this could be the cause for both icons to be on.
What I don't know is if it is actually using both wifi and 4g at the same time or does it turn the 4G completely off until the app requiring it is exited.
Bump.
I have the same issue. I use wifi exclusively at home, but sometimes seemingly at random I see a cell connection icon in the notification bar as well. Today it's been on for several hours. I have not used My Account in weeks. When I look in Task Manager no apps are running.
I assume there's some app that "needs" to connect via a cell tower, but don't know how to identify it. Can this be blocked, and if so would that just cause some other issue? Seems like a really unnecessary battery drain, but not a huge problem far as I can tell, just odd.
samnada said:
Bump.
I have the same issue. I use wifi exclusively at home, but sometimes seemingly at random I see a cell connection icon in the notification bar as well. Today it's been on for several hours. I have not used My Account in weeks. When I look in Task Manager no apps are running.
I assume there's some app that "needs" to connect via a cell tower, but don't know how to identify it. Can this be blocked, and if so would that just cause some other issue? Seems like a really unnecessary battery drain, but not a huge problem far as I can tell, just odd.
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Yeah, I just had it happen to me again a few days ago but this time it was while using the Market. I wanted to purchase an app and noticed that now there is an option of adding it to your mobile carriers bill instead of a credit card so I opted to added to to my bill. Well I am assuming so that t-mobile needed a direct connection with my phone for billing so of course the 4G icon all of a sudden pops on.
In short I am saying I am sure it happens when certain apps are running that need cellular data vs WiFi. Don't know if you can block it but if you do those apps will not perform correctly. Also there are many other things running other than just what the stock task manager shows you.
RaViCa said:
Yeah, I just had it happen to me again a few days ago but this time it was while using the Market. I wanted to purchase an app and noticed that now there is an option of adding it to your mobile carriers bill instead of a credit card so I opted to added to to my bill. Well I am assuming so that t-mobile needed a direct connection with my phone for billing so of course the 4G icon all of a sudden pops on.
In short I am saying I am sure it happens when certain apps are running that need cellular data vs WiFi. Don't know if you can block it but if you do those apps will not perform correctly. Also there are many other things running other than just what the stock task manager shows you.
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I understand some apps apparently need a cell connection for some reason, perhaps it's location tracking, but mine's been connected for 4 hours straight today. Hard to imagine there's that much data being transferred on a 4G connection. Really seems like something is hung. Just tried putting my phone is airplane mode, then back to regular mode. When I turned it back on the 4G icon appeared for a few seconds then went off and is staying off. So looks like a force interrupt unstuck whatever it was.

Data connection issues

My third charge is on its way right now. My last 2 phones have had issues reconnecting to 3g if the signal drops. I have to reboot to get data back. Have to reboot 2-3 times a day because of this issue. This issue seemed to start after fp1 was pushed. I get that network signals will have hiccups, but I wait 30-45 minutes and it will not re-establish without a reboot. I've tried toggling mobile data and airplane mode, but it does not reconnect.
Anyone else have this issue?
I've had issues over the past week. Data will show 4g and yet nothing is connecting. Other times it shows no data indicator at all. Data toggle, switch to 3g, etc seems to randomly fix the issue. Can't say I've had to reboot. Usually just wait it out.
I honestly think it's a local issue for me though. I'm in Destin, FL and we just got 4g about a month ago. Figure they are fine tuning.
Sent from my SCH-I510 using Tapatalk
You really need to try pulling the battery and SIM. Wait for maybe 5-10 minutes. I have no idea what that does, but it seems to be the only thing that works for me on occasion.
I usually go to settings>wireless n network> mobile settings> system selection..... Then I just pick something else and then change back to LTE. My 4g gets reset without having to reboot.
Sent from my SCH-I510 using XDA
This is a known problem with the charge. Ask any tech support person. The easiest way to fix o found was to just turn on airplane mode wait a minute and turn it off. Read is why verizon is sending me a razr, but while I'm waiting I'm using my charge and this problem is out of hand on my phone and this works everytime
Sent from my SCH-I510 using XDA

Randomly disconnects from cellular network

My One S is randomly dropping all reception on cell.network.
If i put it in Flight mode and then turn Flight mode off again and enter my pin, the phone is reconnected again..
Anyone seen this?
That happens to me also. I'll have 3 bars with 4g then all the sudden I have no service for like 2 minutes. I have no idea if its a Rom issue or network issue or radio issue.
Sent from my HTC One S using xda premium
I have also this problem with restart most of the time I have too take out my microchip and put it back in.
Sent from my HTC One S using xda premium
I also experienced network signal getting lost for some time / struck on Airplane mode
my very strange experience is ... my mobile screen is not turning on and keeps on vibrating for half an hour
This used to be a huge problem for me, but the recent OTA has resolved it completely...
I can repeat what I told someone else about text issues. I had the signal issue as well, it would constantly jump up and down and turn into an X so here was my reply...
LibertyMonger said:
I can tell you how i fixed my issue when something similar was happening to me. I had this issue on my previous phone as well so i figured after getting this phone and it continued it had to be something to do with my account setup. Some kind of glitch. So after getting fed up with Tech support I had my network account manager have all my features and account removed, then added back on like it was a new account. Then I did a factory reset and woila! My network signal is stronger than ever. Texts send instantly! Faster than I have ever seen them send! lol.
Click to expand...
Click to collapse
Your issues may not be the same but i can say that my signal is better than i ever had seen it! And absolutely no more loss of signal X's

[Q] have to cycle wifi to reconnect

My wife and I both have S3's with Verizon.
Neither of use are rooted/unlocked/flashed. For some reason her phone has a lot of problems reconnecting to our home WiFi. After waking up, it'll see the SSID's of all the networks around us, but it won't attempt to do anything with them.
Only way to get it to reconnect is to cycle wifi or cycle airplane mode.
The wifi settings have been set to "Keep WiFi on during sleep" Only while plugged in on both phones.
I've got the routers set to empty channels (there are 2 routers, one is acting as a range extender, same SSID, different channel), and everything else has no problems.
My phone sometimes does this, say maybe once or twice a week, but hers does it constantly. More like a few times a day for hers.
What can I do?
Did you try and "forget" your network info and reinput the key to connect? Maybe try and remove the network saved info then readd it with a static ip and such since its most likely a dhcp issue on your network?
Sent from my SCH-I535 using xda app-developers app
subscribing...
my wife and I also have GS3's and have the wifi set to turn off when the phone is sleeping. My phone when it wakes up sometimes will not connect to wifi. My phone sees the networks available but wont connect to them. I toggle the wifi off and then back on and then it works fine. It will do this sometimes a few times a day, sometimes it will be fine for a few days. It happens at work and home.
Are you on the latest OTA? I had this problem and it all of a sudden went away after I took an OTA update.
Sent from my SCH-I535 using xda app-developers app
x714x said:
Did you try and "forget" your network info and reinput the key to connect? Maybe try and remove the network saved info then readd it with a static ip and such since its most likely a dhcp issue on your network?
Sent from my SCH-I535 using xda app-developers app
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Yes I had wifi problems also...setting a static ip worked for me just set it to a higher number. For example I set mine to 192.168.1.199
Sent from my SCH-I535
josh995 said:
Are you on the latest OTA? I had this problem and it all of a sudden went away after I took an OTA update.
Sent from my SCH-I535 using xda app-developers app
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Click to collapse
Yes, I am on the latest OTA update.
Latest ota updates here also. I just set her phone to static now so ill post up in a few days with how it goes. I also disabled the extender a few days ago but it did not change anything.
I dont know if i explained the problem properly though.
The system doesnt attempt to do anything at all when this happens. It says there is nothing in range. As soon as you cycle the wifi it magically finds the network and connects without problems.
I had the same problem or something similar to yours. Whenever my S3 goes to sleep, meaning whenever I turn my screen off. If the phone sleeps more than 2 mins and I go to use my wifi. The phone shows I am connected to my wifi network but it takes 20-30secs for my phone to respond to my wifi and it will all of sudden my wifi is back on. I tried everything from rebooting my router. I haven't tried the static ip change but my wife's Rezound doesn't have that problem at all. It got so annoying that now I just leave it on 4G all the time at home. I do have the latest update from Verizon. Hopefully someone can figure it out.
Sent from my Samsung Galaxy S3
The static IP arrangement worked for the wife's phone, and also turning the wifi to never sleep works for me too.
I really don't notice a difference in battery life between having wifi sleep with screen off and staying on all the time, so thats how I left it. Also stops the couple second lag between unlock and reconnecting.
I used to have this problem on my home wireless network. Never could figure it out, so I bought a new router (needed an upgrade anyway) and the problem went away. No idea why the phone had trouble staying connected with my older router (it was a Netgear model). Everything else connected with it fine, but my Galaxy always had problems.
pdykstra said:
I used to have this problem on my home wireless network. Never could figure it out, so I bought a new router (needed an upgrade anyway) and the problem went away. No idea why the phone had trouble staying connected with my older router (it was a Netgear model). Everything else connected with it fine, but my Galaxy always had problems.
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Click to collapse
Ya some routers can be a pain. I got a cheap $40 N router that cause more issues then not
Sent from my SCH-I535 using xda app-developers app
So, I tried to leave wifi on at all times per the suggestion in post #9. I did notice shorter battery life (not a huge difference). My wifi connect problems reduced, but did not go away. This happens everywhere: home, work, etc. Some times I will be fine for days, and some times it will act up twice in an hour. Don't know what router is used at work, but I know mine at home is a Belkin N router less than a year old. Never had problems with our old phones, and none of my friends at work or home have this problem.
Really wish there was a solution for this.

Data Randomly dropping but signal fine

This is driving me nuts so if anyone has any ideas, I'm all ears
My Nexus 5 keeps dropping data. The Signal bar will still display full with H, but nothing will connect. If I'm running a ping it'll just stop and then eventually kick back in with 10000ms or something - Anything else i'm trying to do just plain won't connect. Could understand if I was losing signal but I don't seem to be.
Haven't had a chance to try the sim in my old phone yet to find out whether it's the network or the phone - was just wondering if anyone had experienced anything similar? :S
Ta.
Reoryn said:
This is driving me nuts so if anyone has any ideas, I'm all ears
My Nexus 5 keeps dropping data. The Signal bar will still display full with H, but nothing will connect. If I'm running a ping it'll just stop and then eventually kick back in with 10000ms or something - Anything else i'm trying to do just plain won't connect. Could understand if I was losing signal but I don't seem to be.
Haven't had a chance to try the sim in my old phone yet to find out whether it's the network or the phone - was just wondering if anyone had experienced anything similar? :S
Ta.
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Click to collapse
happening to me with sprint 3g on the unofficial cm 10.2. have to toggle airplane mode, not sure if its a CM thing or a sprint thing since i literally flashed CM the next day i got it lol
still happens
a few cm11 updates and almost a month later its still happening
I just started experiencing this same thing in the last week. Real frustrating part of it (beyond the obvious) is that there is no way to tell this is happening unless you are actively using the network at the moment the signal is lost. So if the phone is in your pocket and not being used, you'll really have no way of knowing whether you are missing important phone calls/text messages simply by looking at the display of the phone. Each time I only notice when I am trying to load a web page and it says I'm not connected to the internet (even though it shows that I have a strong LTE connection). Talked to both Google and T-Mobile about this and both basically pointed their fingers at the other. I'm pretty convinced that the problem is on Google's/LG's end though.
Getting my third RMA in the mail next week. Will likely take them up on their refund offer if this continues. Believe it or not, the intermittent loss of data isn't even the reason I set up the initial RMA (or the reason I sent back the first two RMA's I received).
I have this on both Three and GiffGaff in the UK. I also had this problem on my old Galaxy S2, so maybe it's an android problem?
Sent from my Nexus 5 using xda app-developers app
okmijnlp said:
I have this on both Three and GiffGaff in the UK. I also had this problem on my old Galaxy S2, so maybe it's an android problem?
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
http://www.androidpolice.com/2014/0...-here-is-what-you-should-expect-to-see-fixed/
Fix for frequent data connection dropouts.

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