So, when my wife went to bed last night, she had about 60% battery life remaining, and was sitting on a counter. This morning, we wake up to find it off, non responsive to the power buttons, and not lighting up when connected to its original charger. She has never rooted it, and did take the latest 5.1.1 update. It wasn't displaying any issues, and was working perfectly till last night. Now, it looks like a literal brick... no lights, no sounds, nothing. Connected to the computer, nada..
So, we are leaving it on the charger for now just in case... but what could have happened? And is there a fix short of replacing it at a store...?
Sounds like you are better taking it to the store. 5.1.1 update means it is a t-mobile version?
Correct, T-Mobile 64GB.
Did you try volume up + home + power?
sublimaze said:
Did you try volume up + home + power?
Click to expand...
Click to collapse
Tried it about 5 times....
Sadly, what i did NOT try was Vol Down and power... sure enough, that did it.
Some android guru i am... SMH.. :-/
Divine_Madcat said:
Tried it about 5 times....
Sadly, what i did NOT try was Vol Down and power... sure enough, that did it.
Some android guru i am... SMH.. :-/
Click to expand...
Click to collapse
Heheh. I always get volume up/down combo confused, so when one does not work, I try the other.
Glad you got it back :good:
Divine_Madcat said:
Tried it about 5 times....
Sadly, what i did NOT try was Vol Down and power... sure enough, that did it.
Some android guru i am... SMH.. :-/
Click to expand...
Click to collapse
Heh.... figured you already tried that.. as for which combo, I have it on my website and look at it all the time to recall the right combo of keys.
Related
New to the forum. Love you guys' work. Been a follower since the G1 days. I got the xoom on Thursday (like a lot of you) and have loved it, until last night. My battery was going low (20% or so) and I used it for about 10 more minutes when the whole thing just shot off. I'm not sure what happened. I tried to charge it and nothing happened. If it was my G1 or Nexus, I would have just pulled the cover off and taken the battery out and rebooted, not so easy on the xoom. I think I might have to take it back, but anyone have any ideas as to how I can get it working again?
exact same thing happened to me, I pressed and held volume up and power and it booted up.
Morkai Almandragon said:
exact same thing happened to me, I pressed and held volume up and power and it booted up.
Click to expand...
Click to collapse
That did the trick thanks man!
maduka56 said:
That did the trick thanks man!
Click to expand...
Click to collapse
Same problem. Same fix
I just had this happen to me today, so as of March 11 its still an issue. The system appeared to be locked in sleep mode and no amount of pressing or holding the power (or any other) button wakes it up. The little light top right just keeps flashing slowly. It wasn't on a low battery either. lets hope all the other users are savvy enough to search for the answer online. I found it here on xda forum in another thread - hold down power button and volume at the same time. Which interestingly is a trick i wouldn't find in the manual, and i couldnt find an explanation for the blinking light in the manual or PDF guide either. There will be some very very worried xoom owners around until this is fixed.
My xoom does not respond to my touch, so everything seems still alive, and when I hold on the power button it does ask me if I want to turn it off, but since it does not respond to my click, I cannot reboot the system. Same trick as above solved the problem.
More information would be helpful.
1. Does this happened before or after the update.
2. Rooted, modified in any way etc etc...
AFAIK Mine still working fine. I haven't done anything to mine, so is still pretty stock.
At least there's a way to deal with this.
So this just happened to my wifi Xoom. Except the forced reboot method (volume up + power) doesn't get any response. Any quick ideas before I go exchange this at Costco?
edit: This is a completely stock Xoom.
Morkai Almandragon said:
exact same thing happened to me, I pressed and held volume up and power and it booted up.
Click to expand...
Click to collapse
Thanks this fixed mine as well. It's a little unnerving that it wouldn't boot to begin with, though.
Yep had this happen on mine a couple of times now.
Sent from my Xoom using Tapatalk
Thank you so much! I thought my xoom was bricked!
Yep its only happened once to me since launch day, but power + volume up did fix it. No idea why it happened, havent had any problems since though.
yeah, its a lil scary. i remember when i had it happ3n. glad its working for you.
Sent from my Xoom using XDA App
I am not inexperienced when it comes to ROMs, rooting, flashing, etc. Been doing it since my Droid X, X2, Gnex and now n5.
So pretty much I installed purity ROM and franco kernel. I was really tired when I was flashing it last night so as soon as I saw it boot up I let myself fall asleep. The last thing I saw was the setup screen asking me what language to select. I woke up this morning and tried to turn the screen on. nothing. held the power button for 10+ seconds then tried to boot again. Nothing. FYI the phone was fully charged last I saw. I have the heat on so it's kind of warm inside. I left it outside on the patio for about 20 minutes to cool down. Still gets nothing. No response what so ever. No vibration, the backlight of the display doesn't come on....nothing. I tried plugging it in the charger, nothing. The battery icon doesn't show up. The backlight doesn't come on. I left it on the charger for about 20+ minutes. Nothing. Plugging it into my computer does absolutely nothing. It doesn't show ANYTHING connected AT ALL. So no fastboot no adb (cant even get to recovery or bootloader) odin is out too. Literally 100% unresponsive.
Didn't think you could do that to a nexus honestly. Especially after all the hackery I did on the GNex. I didn't even do anything funny. Just flashed Purity + Franco (r14) I was waiting on r15.
Try charging it for a few hours (overnight).
I've seen this happen to a lot of people in the nexus 4 section.
Sent using xda-developers app
I assume after charging you held the power button for at least 10 seconds?
RoyJ said:
I am not inexperienced when it comes to ROMs, rooting, flashing, etc. Been doing it since my Droid X, X2, Gnex and now n5.
So pretty much I installed purity ROM and franco kernel. I was really tired when I was flashing it last night so as soon as I saw it boot up I let myself fall asleep. The last thing I saw was the setup screen asking me what language to select. I woke up this morning and tried to turn the screen on. nothing. held the power button for 10+ seconds then tried to boot again. Nothing. FYI the phone was fully charged last I saw. I have the heat on so it's kind of warm inside. I left it outside on the patio for about 20 minutes to cool down. Still gets nothing. No response what so ever. No vibration, the backlight of the display doesn't come on....nothing. I tried plugging it in the charger, nothing. The battery icon doesn't show up. The backlight doesn't come on. I left it on the charger for about 20+ minutes. Nothing. Plugging it into my computer does absolutely nothing. It doesn't show ANYTHING connected AT ALL. So no fastboot no adb (cant even get to recovery or bootloader) odin is out too. Literally 100% unresponsive.
Didn't think you could do that to a nexus honestly. Especially after all the hackery I did on the GNex. I didn't even do anything funny. Just flashed Purity + Franco (r14) I was waiting on r15.
Click to expand...
Click to collapse
Doesn't sound like it had anything to do with flashing anything, especially since you saw it go tot he language screen.
You've tried holding the volume keys while turning it on?
I honestly may have just been a faulty battery in the device. ran out of juice fast and now won't charge or power it.
I'd still try more holding power button remedies, etc.
Not sure that Odin would have ever helped you anyways considering this is not a Samsung phone.
Worst case RMA it through Google..
Chromium_ said:
Try charging it for a few hours (overnight).
I've seen this happen to a lot of people in the nexus 4 section.
Sent using xda-developers app
Click to expand...
Click to collapse
It was fully charged when it booted before I fell asleep. I will leave it on the charger though. Thanks for the suggestion.
jd1639 said:
I assume after charging you held the power button for at least 10 seconds?
Click to expand...
Click to collapse
See OP, yes.
orangekid said:
Doesn't sound like it had anything to do with flashing anything, especially since you saw it go tot he language screen.
You've tried holding the volume keys while turning it on?
I honestly may have just been a faulty battery in the device. ran out of juice fast and now won't charge or power it.
I'd still try more holding power button remedies, etc.
Not sure that Odin would have ever helped you anyways considering this is not a Samsung phone.
Worst case RMA it through Google..
Click to expand...
Click to collapse
Yes, tried every button combo. True about odin, just making a point that a computer and fastboot/adb/toolkits would not work.
RoyJ said:
It was fully charged when it booted before I fell asleep. I will leave it on the charger though. Thanks for the suggestion.
Click to expand...
Click to collapse
Yep its happened a few times with people with the nexus 4 too. The battery is at a decently high charge and suddenly it acts as if the battery is dead.
I have seen people fix it by charging the phone for a few hours though. Do you get an LED light when its plugged into the wall charger?
Sent using xda-developers app
Absolutely nothing. Completely 100% unresponsive. I think it's done for.
Edit: Purchased from T-Mobile, not Google directly. I pay for insurance on the device. Stinks, but I think I'm going to have to file an insurance claim
Why do insurance when you can just do warranty claim at the store? Just take it back to them (especially since it hasn't been 30 days yet) and replace the device.
Did you try plugging it into a car charger in your car?
For some reason that sometimes works. I don't know why, maybe higher amperage or something.
You should try it!
This happened with my Nexus 4, All I did was leave it charging and that worked after quite a bit. At the time I re flashed it back to stock, not sure if it helped or not but I never had the issue again.
OP, have you solve your problem? my nexus 5 just dead when I rebooted my phone. now, i does not have any idea to turn it back on again.
kizaros2g said:
OP, have you solve your problem? my nexus 5 just dead when I rebooted my phone. now, i does not have any idea to turn it back on again.
Click to expand...
Click to collapse
What did you do before you rebooted?
jd1639 said:
What did you do before you rebooted?
Click to expand...
Click to collapse
before reboot, i'm flashing the new bootloader and radio that come with 4.4.1.. i got those two zip somewhere in the xda. but i think there is no problem with twrp. now I cant go into fastboot mode or recovery mode. there is no response when pressing the power button + volume button.
Coming from the S5, what are the implications of not being able to remove battery to reboot when phone gets stuck while flashing ROMs etc. What is the solution now with s6/s7?
I'm wondering about this, too. I suppose flashing with the battery almost empty & plugged into a low powered charger while flashing would allow for the battery to fully drain after unplugging it? Every phone I've owned had removable battery, so I don't know what to expect.
Holding the power+volume down simulates a battery pull
Holding down the power button for 10 seconds should shut it off too.
hella356 said:
I'm wondering about this, too. I suppose flashing with the battery almost empty & plugged into a low powered charger while flashing would allow for the battery to fully drain after unplugging it? Every phone I've owned had removable battery, so I don't know what to expect.
Click to expand...
Click to collapse
I do NOT suggest this at ALL! A dead battery while firmware up/downgrading can be quite problematic, to say the least.
peachpuff said:
Holding down the power button for 10 seconds should shut it off too.
Click to expand...
Click to collapse
This generally doesn't work with the newer Samsung devices, like S6/Note 5. But volume down and power button does every time as someone already mentioned.
Volume down+power like others have mentioned. Works every time. I found that at times I had to hold the home button as well.
KCRic said:
Volume down+power like others have mentioned. Works every time. I found that at times I had to hold the home button as well.
Click to expand...
Click to collapse
won't it enter download mode if you press home button as well ?
ayamgoreng said:
won't it enter download mode if you press home button as well ?
Click to expand...
Click to collapse
Not if the phone is already powered up it won't. That's as if it's off when you hit that combination.
Corwinder said:
Not if the phone is already powered up it won't. That's as if it's off when you hit that combination.
Click to expand...
Click to collapse
Never really noticed that lol. I just knew I as to do it someone's. The more you know, right?
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .
Hi Guys,
I need help here. I can't send the phone back for warranty because I've imported it from else where. Also I didnt root it or install any mods or whatsoever. Running 7.1.2
I was just surfing the net, nothing fancy was loaded. It was in battery saver mode which means it should be in the range of 20ish% when all of a sudden it just shut down. Thinking it was perhaps low on battery and it shut down by itself I put it to charge, but there was no indication that it was charging.
I tried turning it on by holding on to the power button for almost a minute and nothing happens even when I waited for 10 mins and try again.
So i tried going to recovery mode but pressing power and vol. down button, after waiting for almost a minute there was a short vibration and thats it. And if I continue holding on to it, there was 5-6 short vibrations.
Is there anyone who can help me on this?
Thanks.
Maybe Battery Problem
STORMING BLOOD17 said:
Maybe Battery Problem
Click to expand...
Click to collapse
Thanks for the reply!
Is there anything I can do about it? What about the vibrations I get when I hold the vol down and power button does it mean anything?
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
troy` said:
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
Click to expand...
Click to collapse
I see.. thanks for the suggestion! I'll plug it in and perhaps take a nap. And keep my fingers crossed in my dreams.
deception83 said:
I see.. thanks for the suggestion! I'll plug it in and perhaps take a nap. And keep my fingers crossed in my dreams.
Click to expand...
Click to collapse
Tak the battery Out.
Rub the (+ & -) Polaris on your hair or a carpet (so it gets an electric energy) for 30 seconds.
Now place your tongue on tye polarises if you fell an electric shocked your thongue that means battery works fine.
Or else Its A problem in the battery
STORMING BLOOD17 said:
Tak the battery Out.
Rub the (+ & -) Polaris on your hair or a carpet (so it gets an electric energy) for 30 seconds.
Now place your tongue on tye polarises if you fell an electric shocked your thongue that means battery works fine.
Or else Its A problem in the battery
Click to expand...
Click to collapse
You must've bought the Pixel with a removable battery...
troy` said:
You must've bought the Pixel with a removable battery...
Click to expand...
Click to collapse
HAHAHAHAAHHA
I dont own the phone but i thought it has a removable battery.
I was just seaching and I found this question
troy` said:
Maybe test the charger on a different device to be certain there is power going to the phone. Then leave it plugged in, walk away for 1 hour. Come back and try again... I've had devices seem to be completely dead because there was literally nothing in the battery. Plugged them in for a while, came back, worked like a charm. Of course this might be a long shot. Still worth a try. Good luck!
Click to expand...
Click to collapse
Doesn't seem to work.. Any more ideas?
Couple months back my pixel turned off while using it and called support, they replaced it under warranty. I never found out why it went dead. I know this don't help..
Sent from my Pixel XL using Tapatalk
Just a quick update. I found a phone repair company whom were willing and is able to try repair my phone.
Will be back to post their findings if they are indeed able to do it.
Did you ever get this issue sorted?
I have the exact same problem.