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Can't get into download mode

First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.

D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Have you tried holding both volume buttons as the power cord is inserted? Lol sorry i had to laugh at myself.

D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse
Alright, its been a while since I've troubleshot on stock but, here goes. If you can't get download mode,(Pull battery, reinsert, hold both VOL +/- while plugging in USB) try this first:
Make sure the device is off.
Power it up and repeatedly tap the far left soft key until the phone boots.(now i'm not 100% sure, but I think the ATT bootanimation has to show up first before tapping, but trying won't hurt)
If that doesn't work you could try a hard reset: (Warning, this WILL erase all data)
To make my life easier, I'll just link the how-to's lol:
LINK
LINK
Now these have slightly varying methods, so I linked both. Good luck!

Hopefully you have already fixed the problem by now, but one other thing to consider is the possibility that the USB port is messed up. This can happen pretty easily on these phones if you use a USB cable other than the one that came with it. It is possible for the phone to get confused and think that there is a cable plugged in even when there isn't. I have this problem with one of my Infuses and it causes the exact same symptoms you have described. I usually just plug in the original cable and wiggle it around a little, then unplug it and try it again.
In my case the problem started when I unknowingly plugged a Logitech USB cable covered in mustard into my phone. Don't ask how it got there because I sure as heck don't know. All I can say is I now keep my cables away from my three year old.

I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.

D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
Try these steps.
1. switch off the phone.
2. remove the battery.
3. connect the phone to computer (without battery)
4. press both volume up and down buttons.
5. put the battery and wait to open in download mode.

Yeah I have the same problem, and it is my first and only att phone without an upgrade till 2013. If you figure out how to fix it please tell me.

please give a solution to dis problm i'm facing the same problem
whenever i'm inserting the battery with out pressing the power button my infuse switch on's and go on repeating the samsung logo....

prudhvi11 said:
please give a solution to dis problm i'm facing the same problem
whenever i'm inserting the battery with out pressing the power button my infuse switch on's and go on repeating the samsung logo....
Click to expand...
Click to collapse
Have you tried doing what is said in this thread?
Sent from my SAMSUNG-SGH-I997 using xda premium

Crinkypops said:
Have you tried doing what is said in this thread?
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
yeah i had done it while trying in ur manner it goes into the charging mode and keeps restarting....
---------- Post added at 05:44 PM ---------- Previous post was at 05:34 PM ----------
D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
I'm facing the same problem
had u got any solution for dis one...

My sister had the exact same problem with her phone.
take battery out. insert USB cable, hold both Vol Up/Down, insert battery.
If not use a USB Jig
http://www.youtube.com/watch?v=Rdn5GoRjhn0
and don't use the culprit charger/Usb cable that threw your phone into this mess!

hey XDA my infuse is workin
what i did is just gave my infuse a one day rest without doing anything(with battery removed)
and thanx all for ur suggestions...

My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
Hi ther,
Even I have similar kind of issue not sure if you got any solution. Can anyone help me getting this fixed.
Thanks in advance
AK
D4rkL1ght said:
First I want to say I love this forum.
I believe I have a unique problem. I searched around on forum and couldn't find my issue.
My infuse is completely unmodified, I haven't rooted or flashed any roms. My phone suddenly restarted today and now it just keeps flashing the "SAMSUNG" logo on the screen over and over every 2 seconds. I tried putting it into download mode but the problem is once I put the battery, it automatically turns on ... So theres no time for me to do the sequence. I'm not sure how else I can get it into download mode. I have all the odin software and stock roms from the other threads.
Any help would be greatly appreciate. Thanks for help in advance.
Click to expand...
Click to collapse

Sounds like power button is stuck.... a few threads here on the subject. Good luck.
Sent from my GT-I9300 using xda premium

My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
I removed casing and checked the power key it looks all fine.
Pony Express said:
Sounds like power button is stuck.... a few threads here on the subject. Good luck.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse

anandvia said:
I removed casing and checked the power key it looks all fine.
Click to expand...
Click to collapse
The power button should make a distinctive clicking sound when pressed. Are you getting that sound?

My Samsung Infuse 4G keeps rebooting every 2 sec and won`t let me do anything
Yes it makes clicking sound when I press. Is JIG is the only option left ?
Pony Express said:
The power button should make a distinctive clicking sound when pressed. Are you getting that sound?
Click to expand...
Click to collapse

anandvia said:
Yes it makes clicking sound when I press. Is JIG is the only option left ?
Click to expand...
Click to collapse
Just a quick review of download mode: Pull battery.
Connect USB to phone from a known working USB port on computer. (Infuse drivers installed.)
While continuing to hold down both volume up and volume down (no power button),
insert battery.
Should see download mode screen after 2-4 seconds.
If no, a jig is the least expensive option at around $2. You can also send it to a repair service, think I read that is around $50.00. Good luck.

anandvia said:
I removed casing and checked the power key it looks all fine.
Click to expand...
Click to collapse
even tho it look fine, you should attempt to clean it..mebby a electronic cleaning solution

D4rkL1ght said:
I tried all those suggestions and it didnt work, please keep in mind that once I put my battery in it AUTOMATICALLY turns my phone on. Theres no way for me to have it off with the battery in. So I cant hold the buttons down while its off and then plug it in. Or do recovery mode or anything. I am using the cable that came with the phone.
Also, all it does is the samsung logo comes on the screen for 2 secs then goes off for 2 secs and that process repeats for eternity... When I plug it in the battery charge meter starts to come up and then the screen goes black, and then that repeats the same way ...
Before you guys suggest to take it back to AT&T i already did. They said it needed to be reflashed ... So they tried, and told me that they couldn't even do it because it was messed up so bad. And they said they couldn't replace it because I have a small crack in my screen EVEN THOUGH he told me that he knows that isnt related to the problem! Are you kidding me? Great way to treat loyal customers ... AT&T are cheap bastards.
Click to expand...
Click to collapse
Same issue ı am desperate

How To Unbrick Nexus S? Need Urgent Help.

Dear Geeks,
I need your urgent help/advice. i'm three weeks far to my wedding and have a lot of troubles to handle, of course i need this phone.
let me describe the matter i have.
My nexus s is not booting, not starting, nothing.
what i did?
Last night, power button stopped working. I have experienced this 4-5 months ago. I don't know why, the problem has been solved by itself after few days later. i did nothing at those days. the power button came back. (as to my opinion, this is happening due to software problem) Anyway, i have used the market and installed ''fix power button'' application to use volume buttons for opening the screen.
I slept and when i woke up, i saw that phone needs to be charged but i waited. there was %11 something. i tried to handle the power button, pressed many times on it, thought that it may come back again same as 4-5 months ago it happened.
I removed battery and replaced again. i tried this many times. removed, replaced, used the usb cable via AC charger and phone started but there was no result. power button still was not working.
i thought that if the battery runs out, and then, when i charge the phone, maybe this matter may be solved. (ok this was stupid idea)
phone started to charge. when i plug the usb cable, phone was booting and displaying the google and animation and later it was ok to use.
meanwhile i keep on removing battery and replacing battery while the usb cable connected. but when phone starts to boot, i removed battery and replaced again. phone was ok, it was booting. few times it was booting.
but baaaam.
it is now not starting not booting, nothing.
now, when i replace the battery, phone is getting hot, especially sim-card area. i m removing the battery and connecting the usb. same again phone is getting hot, same sim-card area again.
i have waited enough not to connect the battery or usb charging cable. but no result.
what can i do now? what are your opinions?
my opinions/guess:
-i am using 3500 mah lithium polymere battery. maybe the battery died. i m using that battery more than 1 year, around 15 months. i dont turn off wi-fi so i m charging phone everyday.
- phone crashed during booting. and now the phone is totally brick.(i dont wanna believe this, this phone can be usable, believe me i feel it i think whatever happens, this phone can be usable via software installing or rooting... of course if you dont throw it towards a wall etc.)
by the way, my phone was not rooted. no time to root these days. and of course the phone was not starting.
what is your idea? what happened phone? what should i do?
if you reply, i will be appreciated.
A big advice for people reading this, dont remove the battery when your phone is booting.

I hope someone has a solution, since I have the same probelm...
I searched everything and tried every tool in this forum, but no success...

use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button

same thing has happened to me since updating from JB. Just past one year warranty too lol!

greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.

captainirmak said:
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.
Click to expand...
Click to collapse
what is ur theory then?
u might find something here as well http://forum.xda-developers.com/showthread.php?t=1504501&highlight=power+button+conspiracy

greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.

captainirmak said:
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.
Click to expand...
Click to collapse
If you have not rooted your device, you should have you warranty, right? Take the phone back to the carrier, and tell them about your problem. o.o Sorry, I'm of no help, but you're in a horrible situation. Wanted to at least give a little help.

Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110

Tried another battery - no luck
Did the resistor removal and converted to a dev board - Unbrickable now detects the board!
trying to get the device into fastboot - will update
ru1dev said:
Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110
Click to expand...
Click to collapse

I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.

Any update? I'm curious to see if you get it working. Had the same happen to my NS a few days ago and would like to see if I can get it going again so I can give it to my stepson.
Sent from my Galaxy Nexus using xda premium

I've given nexus s to samsung service. Actually, power button may be handled by replacing with new one, but with no hope, it will not come back when i read messages about mainboard failure. I will update news whenever it's possible.
we'll see.
I would like to hope it is kind of software matter.
Pls god give my nexus s back, i got extended 3500mah battery.
grrr....

anshumandash said:
I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.
Click to expand...
Click to collapse
So with the hardware mod - instead of selecting Nexus S -> I tied the Galaxy S in unbrickable - first time I've seen the screen alive! - puts the phone into download mode and I can disconnect from the usb and it stays in download mode! .. when i tried to flash odin I get a "There is no PIT partition" error -> this ofcourse is with re-partition and bootloader update UNCHECKED
When I tried Heimdall it wouldnt let me flash without a pit file. So trying Heimdall 1.1.1 - I get Failed to Access device Error: -3
Any chance some one with an i9020T can do me a huge favor? Use Heimdall 1.3.2 - download your PIT file and upload it here?
reaching for string ends out here :/

@ru1dev
i`m in the exact situation right now...
did you solved your problem?

jokkergsm said:
@ru1dev
i`m in the exact situation right now...
did you solved your problem?
Click to expand...
Click to collapse
The power button had to be replaced. I shorted the connection when ever I had to press the power button during the boot sequence. That's how I fixed mine.

[Q] Black screen after FW Upgrade, only vibrates.

Hello!
I just received my Infinity and started working on it, since there was a new Firmware available I downloaded and installed it.
When done it said "shutting down" and turned the Infinity off.
And this is were the trouble began .. since the last few hours I am trying to get it to work again but nothing seems to work.
Pressing the reset button with a paperclick won't work.
Volume down + Power only lets the Tablet vibrate after 10-12 seconds
Pressing power for 20 seconds (ASUS suggested this..) does the same thing.
with/without A/C Charger or docking station same thing, I get absolutely nothing on the screen.
When plugging it in via USB I get the APX mode.
Is there anything I can do at all? I don't want to send it back of course and thought APX Mode will maybe help me install and / fix something "blind" since I think the issue might be related to the Firmware upgrade..
Thanks in advance

Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q

Quozl said:
Read this thread [How-To] All-In-One Guide For Asus Infinity (TF700) [24/09/2012] if you haven't already and you should be able to fix it.
Cheers Q
Click to expand...
Click to collapse
I did try the button combinations, and for NVFlash it says: THIS REQUIRES A NON-BRICKED AND UNLOCKED DEVICE. IT WON'T WORK ON ALREADY BRICKED DEVICES
Well.. I think mine already could be bricked, and I can't unlock it by installing the apk

If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.

Pretoriano80 said:
If pressing Volume Down +Power only give you a black screen and not even the Asus logo it means you are bricked (could also be a hw failure, who knows) ... APX mode is useless for your device. So if u can't manage to boot into recovery or in fastboot mode i would recommend you to start the RMA process.
Click to expand...
Click to collapse
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..

A few Things you can still try to recover the Infinty
Dude, that absolutely SUCKS! I would be so disappointed / angry if I were in your position, especially having the tablet for a short time. It DOES sound like a hardware failure (video seems out, but it's almost as if the tablet is running dark, and you just have no video. Can you return it to the retailer you bought it from? That would be 1000% better than an RMA, which is another thing that Asus does extremely poorly (They use a 3rd Part servive out of Grapevine Texas, and in MOST cases it is a nightmare. I don't understand why you can't bring/send it back to the point of purchase. You are not requesting arefund, just exchange for defective tblet.
As a last resort, do this: RUN THE BATTERY FULLY DOWN. Do not put the charge on, and keep checking if the tablet is powered on (touch the power button quickly, like you are taking it out of sleep mode. This could take the better part of a full day/night, but if you run it until the battery fully discharges, I remember a Prime user that this saved the day. It certainly is worth the effort, considering the alternatives.
Once it fully runs down, plug in the charger, and it should power up / begin charging and you will know in two seconds if it worked cause that Asus Logo will be the greatest site you will have seen in some time.
Oh, and something you can try before beginning that long process: I know you have already tried most reset methods, but humor me and put a pin in the reset hole - by HDMI, but instead of just pressing it briefly, press and hold for a FULL 30 + seconds. Some swear this changes the parameters, thiugh I am doubrtfull. More significant was mention that while holding the microswitch in, there is a "draining" happening of the memory onboard. I half belive it because years ago, I had an old HP Jornada Pocket PC, and one of the recovery procedures was remove the backup battery, and wait some inutes for a drain of memory to occur. You could SEE the LCD fading, like losing contrast super slowly. When it went completely blank was whenI was instructed to re-power up.
So try the reset pinhole for 30+ seconds
failing that, try a full battery drain
failing that try to return to point of sale
failing that do a shudder RMA with Asus. (Reach out to Gary Key - his PM and Email are listed in these forums. That way at least you will have a point of contact, and he may provide you with others. Good luck I feel for ya, especially with JB almost upon us! :cyclops:

Yosaku said:
Nope nothing, doesn't matter if I press up/down + power for how long all I get is a 1 second vibrate after 10-12 seconds, with or without the Volume keys.
Pad is charged, same with A/C, when I try without the LED next to the power doesn't even turn on
Pressing the reset with a paperclip won't work either as stated so I guess it really is a brick...
How can a official Firmware Upgrade brick a device? I'm not new to Android and already own 3 HTC's all rooted and stuff but I never came across something like this ..
Click to expand...
Click to collapse
Your are not the only one, afaik other users bricked their devices just by updaing with official firmware.However i'm a bit confused about that "shutting down" message and iirc the device only does a "restart" when updating,it doesn't shutdown.

Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
/edit
I wondered about the shutdown too and even waited quite some time after it went black because I thought it would boot back again, but well.. it did not
Thanks again!

Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?

Yosaku said:
Hi!
Thanks for the long reply
I tried holding the reset for more than 30 seconds, as I thought it did not help.
Any Tipps on how to drain the battery if I can't even turn it on? It vibrates after 10 seconds but I don't think that will drain much of the battery..
As for the RMA:
I won't do it via ASUS, they told me to but hell no.
Bought it from Amazon and already contacted them, I'll send it back when I get the confirmation they won't do an ASUS RMA, if they do want I just get my money back and buy a new one lol. Either way it is faster than Asus..
Thanks again!
Click to expand...
Click to collapse
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Click to expand...
Click to collapse
EDIT: JUST NOTICED you said this is from Amazon. If that's the case, you have no worries. Amazon replaces items faster/better than any other retailer. In fact Amazon will cross ship you a new one and you can return this after receiving the new one - at least that's how they did it with my TF101... two times. On the third exchange, they try to refund you and make you purchase it again, but I complained that it was not the SAME problem each time (this was on the docks) and they went ahead and sent me a 3rd one. Just go ahead and do that. You probably would be better off with a different one, but check it CAREFULLY for defects. I am convinced that these are near impossible for Asus to build without screwing up something - Screen separation (viewed from the edge), scratches, poor cutout/application of the Logo (My daughter actually bled from a cut it gave he -sharp edges) and the INFAMOUS Loose Screen, "Clicking" sound - squeeze the tablet gently all the way around. if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Good idea. I also wondered about his state of charge while updating...

Pretoriano80 said:
Put it in APX mode and it will drain your battery.Btw are you sure the battery was charged enough when you updated?
Click to expand...
Click to collapse
Yes, it was even plugged in
SmartAs$Phone said:
I will try to find the thread - but check in the Prime threads - search for screen black, no video etc. The guy(s) that did it said that they just kept turning it on.. or touching the power switch - I know that's not too detailed. Here's the thing: a vibrate is what the tablet does NORMALLY when powering up... I think your may be running, you just can't see it. The only clues you can get are from the LED in the power button. Green means something like 95% charged. Amber means less that 14% and blinking amber (with no power supply attached means it is within the last few percent - Those are ballpark figures, you can find the full LED color descriptions with a bit of searching. Anyway it is you only indicator so, finding out waht the colors mean might help you in the discharging process.
Good idea. I also wondered about his state of charge while updating...
Click to expand...
Click to collapse
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?

Yosaku said:
Yes, it was even plugged in
Thing is, even when it vibrates the LED is always off, only when I plug it in for charging it turns orange.
I will try the APX method Just plug it in to the PC and when the "can't find driver" message pops up it's in APX? Or do I have to install the drivers first?
Click to expand...
Click to collapse
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Edit: btw, you will know if it's in APX mode because even if the screen is off the device will get warm.

Pretoriano80 said:
You don't need the PC at all, just put it in APX mode and let it be. The led turns on only when you plug the charger.
Click to expand...
Click to collapse
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds

Yosaku said:
Oh ok, since the only thing it does is vibrate I don't know if it is in APX Mode .. and it vibrates not after 5 seconds even when I press the volume up, but after ~10 seconds
Click to expand...
Click to collapse
Indeed it takes 10 seconds before it gets in APX mode.

Pretoriano80 said:
Indeed it takes 10 seconds before it gets in APX mode.
Click to expand...
Click to collapse
Ok .. I think it is in APX now ... I need to head out for a few hours anyway so wish me luck!
And thanks for your help so far

Maybe that is why they pushed the release back. Because they found it was bricking devices, lol. That sucks, tho, man. Good thing you bought it recently enough to send it back with Amazon. I wouldn't even bother with anything else and just sent it back.

Maybe....you could see what's going on if you connected it to the TV/Monitor on the HDMI port....

Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far

SmartAs$Phone said:
if it clicks or makes any grinding noises return it. For $500 any defect is unacceptable. Good luck!
Click to expand...
Click to collapse
500$ ?? Wow ... I am actually thinking about getting one from the US! These things cost around 900$ with Dockingstation in Germany .. way to rip off people oO
Getting off Topic I know, just wanted to mention

Yosaku said:
Soo I'm back!
It is still vibrating, so the battery is not empty yet ;(
I thought about the HDMI too but I don't have a mini-HDMI adapter.
Anyway it is Saturday and I might send it back today ... although I am usually not giving up till I fix something I guess their might be nothing else left.
Thanks so much for your support so far
Click to expand...
Click to collapse
Ok another trick and it involves some luck. IF its on and you power it off you get a very,very short vibration (it's hard to feel it sometimes) and then you normally see a confirmation box appear in the middle of the screen asking you "Would you like to shut down?". Then you either tap Cancel or OK. Using your "minds eye" try to imagine where that box is on that black screen and tap it where you would to answer the question "OK". If you have any luck the damn thing will shut off and in ~8 seconds you'll feel a longer vibration indicating it turned off. Then DO NOT turn it on. Instead plug in the power adapter and let it power on and see if that puts your video back up.
I'm just wondering if the cable to the screen inside has popped off the main board. I know i've read about that happening but it usually occurs after a pretty good jolt to the unit.

[Q] Htc mini appears to be totally dead ?

Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!

Braddison said:
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume up for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
Can you get into recovery mode?

Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.

milchmaennchen said:
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
Click to expand...
Click to collapse
If I remember correctly I had it on charge and held down power and vol up. It did take a couple of minutes continuously holding down the buttons. Been fine ever since
If that fails try power and volume down for about 30seconds, I'm sure that's meant to hard reset phone

Thanks for your quick answer. I will try once more.

Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix

jennix said:
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
Click to expand...
Click to collapse
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck

Braddison said:
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Click to expand...
Click to collapse
Its a bit esoteric, isnt it? But nevertheless i tried it (at least the bright room) but it doesnt work. I will send it to T-Mobile and then i will hope that they didnt find that it has a CM11 on it...
thx, jennix

hi all,
while hanging on the phone for a few minutes, it switched off.!
now:
Braddison said:
the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
Click to expand...
Click to collapse
abzboi said:
Can you get into recovery mode?
Click to expand...
Click to collapse
NO, unfortunately, i cant...
i see a few of you have the same problem - have you found any help yet?
Braddison said:
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
really? how nice of it!
did you cheer your mini up while switching on.?

I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?

LQi said:
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
Click to expand...
Click to collapse
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix

jennix said:
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
Click to expand...
Click to collapse
Could be. But did even leaving the phone of the charger for a few days so the battery totally dies, and then recharging not work?
thanks anyways:cyclops:

hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..

schischeux said:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
Click to expand...
Click to collapse
thanks! Just sent mine to HTC, hope they fix it within warranty. Can I ask if ur data on the internal SD is stil intact or did you lose it all? And again someone with cm11 installed. Anyone with Sense had the same problem?

I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?

These horror stories make me wanna stick to stock based roms. I'm a big fan of CM, but not if there's a chance it could fudge my mainboard.. real shame
or is this another example of another design fault with this phone?....
Sent from my GT-I9000 using Xparent Green Tapatalk 2

As they have to replace the motherboard it is an hardware issue, where I live rooting doesnt void warranty if there is an hardware issue. They have to give you warranty. Could you ask your carrier what exactly caused it and why the motherboard had to be replaced?

LQi said:
Can I ask if ur data on the internal SD is stil intact or did you lose it all?
Click to expand...
Click to collapse
all data gone!
i got it back with latest firmware installed (4.4. ) and sense of course.
and all that bloatware you dont need but cant delete,.

J0ro said:
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
Click to expand...
Click to collapse
Hey. I sent it directly to AVARTO (service center here in Germany) they too wanted to charge me (around $ 240). Then I asked what exactly the problem was and they revised their statement. Sent it back for free within warranty. On the repair sheet it than said "not turning on. constantly".

Hi.
Another dead mini. S-OFF, TWRP, CM11.

[Q] can't boot / led blinking red

Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.

Space_pilot said:
Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.
Click to expand...
Click to collapse
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool

Most likely the battery has drained beyond its limit Plug it in via wall and leave it on charge it could take 1-3 Hours for it to reach its limit until it will begin the charging Cycle, I recommend using the official charger that came with the phone

dontbelive said:
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool
Click to expand...
Click to collapse
Flashtool seems to be not recognise my phone sadly, the only working key combination its - pressing small key near sim + power button, shortly i was able to get these vibrations by pressing power + vol. up, but its not works anymore.
Will leave phone on charge till tomorrow.

nothing happened, still blinking red being connected to wall charger whole night, might call O2.

Space_pilot said:
nothing happened, still blinking red being connected to wall charger whole night, might call O2.
Click to expand...
Click to collapse
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2

Hussain_Salam said:
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2
Click to expand...
Click to collapse
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.

Space_pilot said:
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.
Click to expand...
Click to collapse
Hm this is strange, I'm not really sure what seems to be the issue

Hussain_Salam said:
Hm this is strange, I'm not really sure what seems to be the issue
Click to expand...
Click to collapse
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands

Space_pilot said:
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands
Click to expand...
Click to collapse
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.

Artood2s said:
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.
Click to expand...
Click to collapse
Hi, as i mentioned ready, i was only able once to get vibrations by using power + volume up, its somehow don't work with my phone, maybe cause battery have very low voltage/charge. Anyhow, im using power + reset key near sim, its works always still and i can repeat it endless, its seems, till the battery will just drain off completely.
But yes im tryed 3-4-5 more resets one by one but no progress :/
Even if i get it fixed i will send it to DAT/Sony anyways, its a noway solution for the price i paid .

just for a log: got replacement - Mainboard defect. Report says they replaced the Mainboard and therefore its imei was changed, but im sure its completely new device. Whatever its working and stable, and can be completely drained off without any bs about battery sleepmod, how its was mentioned by someone on these forums. Sure this may have a place but its should be completely controlled by software/hardware, so i dont keep my eyes on the percentage of charge alltime.
At least there root nocking at the door