How To Unbrick Nexus S? Need Urgent Help. - Nexus S Q&A, Help & Troubleshooting

Dear Geeks,
I need your urgent help/advice. i'm three weeks far to my wedding and have a lot of troubles to handle, of course i need this phone.
let me describe the matter i have.
My nexus s is not booting, not starting, nothing.
what i did?
Last night, power button stopped working. I have experienced this 4-5 months ago. I don't know why, the problem has been solved by itself after few days later. i did nothing at those days. the power button came back. (as to my opinion, this is happening due to software problem) Anyway, i have used the market and installed ''fix power button'' application to use volume buttons for opening the screen.
I slept and when i woke up, i saw that phone needs to be charged but i waited. there was %11 something. i tried to handle the power button, pressed many times on it, thought that it may come back again same as 4-5 months ago it happened.
I removed battery and replaced again. i tried this many times. removed, replaced, used the usb cable via AC charger and phone started but there was no result. power button still was not working.
i thought that if the battery runs out, and then, when i charge the phone, maybe this matter may be solved. (ok this was stupid idea)
phone started to charge. when i plug the usb cable, phone was booting and displaying the google and animation and later it was ok to use.
meanwhile i keep on removing battery and replacing battery while the usb cable connected. but when phone starts to boot, i removed battery and replaced again. phone was ok, it was booting. few times it was booting.
but baaaam.
it is now not starting not booting, nothing.
now, when i replace the battery, phone is getting hot, especially sim-card area. i m removing the battery and connecting the usb. same again phone is getting hot, same sim-card area again.
i have waited enough not to connect the battery or usb charging cable. but no result.
what can i do now? what are your opinions?
my opinions/guess:
-i am using 3500 mah lithium polymere battery. maybe the battery died. i m using that battery more than 1 year, around 15 months. i dont turn off wi-fi so i m charging phone everyday.
- phone crashed during booting. and now the phone is totally brick.(i dont wanna believe this, this phone can be usable, believe me i feel it i think whatever happens, this phone can be usable via software installing or rooting... of course if you dont throw it towards a wall etc.)
by the way, my phone was not rooted. no time to root these days. and of course the phone was not starting.
what is your idea? what happened phone? what should i do?
if you reply, i will be appreciated.
A big advice for people reading this, dont remove the battery when your phone is booting.

I hope someone has a solution, since I have the same probelm...
I searched everything and tried every tool in this forum, but no success...

use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button

same thing has happened to me since updating from JB. Just past one year warranty too lol!

greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.

captainirmak said:
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.
Click to expand...
Click to collapse
what is ur theory then?
u might find something here as well http://forum.xda-developers.com/showthread.php?t=1504501&highlight=power+button+conspiracy

greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.

captainirmak said:
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.
Click to expand...
Click to collapse
If you have not rooted your device, you should have you warranty, right? Take the phone back to the carrier, and tell them about your problem. o.o Sorry, I'm of no help, but you're in a horrible situation. Wanted to at least give a little help.

Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110

Tried another battery - no luck
Did the resistor removal and converted to a dev board - Unbrickable now detects the board!
trying to get the device into fastboot - will update
ru1dev said:
Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110
Click to expand...
Click to collapse

I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.

Any update? I'm curious to see if you get it working. Had the same happen to my NS a few days ago and would like to see if I can get it going again so I can give it to my stepson.
Sent from my Galaxy Nexus using xda premium

I've given nexus s to samsung service. Actually, power button may be handled by replacing with new one, but with no hope, it will not come back when i read messages about mainboard failure. I will update news whenever it's possible.
we'll see.
I would like to hope it is kind of software matter.
Pls god give my nexus s back, i got extended 3500mah battery.
grrr....

anshumandash said:
I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.
Click to expand...
Click to collapse
So with the hardware mod - instead of selecting Nexus S -> I tied the Galaxy S in unbrickable - first time I've seen the screen alive! - puts the phone into download mode and I can disconnect from the usb and it stays in download mode! .. when i tried to flash odin I get a "There is no PIT partition" error -> this ofcourse is with re-partition and bootloader update UNCHECKED
When I tried Heimdall it wouldnt let me flash without a pit file. So trying Heimdall 1.1.1 - I get Failed to Access device Error: -3
Any chance some one with an i9020T can do me a huge favor? Use Heimdall 1.3.2 - download your PIT file and upload it here?
reaching for string ends out here :/

@ru1dev
i`m in the exact situation right now...
did you solved your problem?

jokkergsm said:
@ru1dev
i`m in the exact situation right now...
did you solved your problem?
Click to expand...
Click to collapse
The power button had to be replaced. I shorted the connection when ever I had to press the power button during the boot sequence. That's how I fixed mine.

Related

[Q] Bricked? Or just battery acting up?

Hi guys
I've had the Sensation for about 3months now, and suddently yesterday it stopped working. It wont charge, no LED's and wont start at all. There have not been any waterdamage, drops or rough use.
I've read a lot concerning similar problems on this forum, but none of the solutions has worked for me.
What I can tell is that I have tried after searching the forums:
- SDK, ADB and try to reboot the device via USB-connection (device not found)
- Win7 (32bit) can't recognise the phone (asking for drivers which are not found in HTC Sync, QHSUSB_DLOAD)
- Trying to enter recovery mode (Volume Down + Power up)
- Charge the battery overnight
- Charge the battery with a plastic-piece covering the two middle pins on the battery (As suggested in a thread)
- Battery out for 1min and then put it back in and start up
Neither of these worked, so are there any other good ideas? Or is it bricked?
Hi guys,
i have exactly the same problem, already have tried all of these solutions, nothing have worked for me... Please help.
PS:sometimes my screen lights up <black totally, but lights up>... when plugged into usb cable or charger... but not now anymore...
I have bought this phone in china, there is S/N but i guess that here in UK i cannot do anything about it since HTC's warranty is not global...
listenger said:
Hi guys
I've had the Sensation for about 3months now, and suddently yesterday it stopped working. It wont charge, no LED's and wont start at all. There have not been any waterdamage, drops or rough use.
I've read a lot concerning similar problems on this forum, but none of the solutions has worked for me.
What I can tell is that I have tried after searching the forums:
- SDK, ADB and try to reboot the device via USB-connection (device not found)
- Win7 (32bit) can't recognise the phone (asking for drivers which are not found in HTC Sync, QHSUSB_DLOAD)
- Trying to enter recovery mode (Volume Down + Power up)
- Charge the battery overnight
- Charge the battery with a plastic-piece covering the two middle pins on the battery (As suggested in a thread)
- Battery out for 1min and then put it back in and start up
Neither of these worked, so are there any other good ideas? Or is it bricked?
Click to expand...
Click to collapse
Have you tried a different battery?
I just ordered a new battery... Takes a couple of days before I recieve it
listenger said:
I just ordered a new battery... Takes a couple of days before I recieve it
Click to expand...
Click to collapse
Also keep note of which recovery you are working off of. There have been charging issues with certain recoveries.
Yeah, I read several threads and posts about recovery-issues... Unfortuantly I cant check what version I got myself, as it wont start up at all :/
listenger said:
Yeah, I read several threads and posts about recovery-issues... Unfortuantly I cant check what version I got myself, as it wont start up at all :/
Click to expand...
Click to collapse
I would suggest to go to a store that sell's the Sensation and ask if you can test one of their batteries out to see if your phone has either a battery issue or something else. If you are stateside, of course try a tmobile store, but without knowing where you are located, this is a hypothetical at this point.
I know I had an issue with my Nexus1 not booting up from a kernel I had flashed. But I noticed my charging led was flashing three times and then stop. I researched this here on xda and found that it just needed to be put into recovery again somehow. I ended up just plugging the phone into the wall and remove the battery. Try to power it on there and then reinsert the battery and try the power + volume down button. That time it booted for me. But again, this was for my Nexus1 not with this phone.
same happened to me, sent to HTC and had main board replaced, lcd, flex cable etc. the driver the phone looks for is the equip HTC use to jtag... I am not sure if this is a hardware failure or boot corruption...but even though it was s-off via alpha rev it was that damaged they didnt complain... i say hardware failure. the thing is even when i have s-off i didnt change the rom. I have a riff box on order so if this happens again we can surely see if this failure is software or hardware..
Yeah, do what kpjimmy said; go to a store where Sensation's are sold and ask if you could use a battery to test it out to see if it's bricked. It it's not, you'll need a new battery (try getting one for free from HTC, citing warranty. I did it with my battery cover). If it doesn't work, you're mostly likely bricked, unfortunately. Refer to anarchy's post for more info on that side of things
Same problem here yesterday.. can't charge. But phone heat. I just pull out battery, n put back.keep repeated that. Finally can on. U use custom kernal?
arifafzan said:
Same problem here yesterday.. can't charge. But phone heat. I just pull out battery, n put back.keep repeated that. Finally can on. U use custom kernal?
Click to expand...
Click to collapse
Havn't had the time to really do any custom ROM or the like, so the phone was all original from the factory...

Constant boot loop - can't even get download mode

I have a rooted stock phone that stopped working for no apparent reason (no new ROM flashed, no configuration change). It starts, shows the Samsung logo, and immediately reboots. I tried to put it in download mode, when i hold the 3 keys I see the download logo showing up, but it reboots after a few seconds anyway. after a while it will start looping through the battery charge screen (which shows the battery as empty). I tried 2 different batteries with no change. Any idea how to get something working again?
That almost sounds like some sort of power issue. Have you left it sit turned off until the battery was full?
Yes, I left it overnight and it just keeps flashing the battery screen and then resets. I also have an external charger and used it to charge the battery, so it's not an issue with the battery actually being empty.
Have you been able to get the phone into download mode previously?
Have you have dealt with a boot loop and performed an Odin recovery previously? If not, remember it can take a few tries to get download mode to pop up.
If you can't get Odin to go, you might try flashing with Kies.
I am wondering if your phone met with some kind of disaster when you weren't around (trauma or liquid).
anyone747 said:
I have a rooted stock phone that stopped working for no apparent reason (no new ROM flashed, no configuration change). It starts, shows the Samsung logo, and immediately reboots. I tried to put it in download mode, when i hold the 3 keys I see the download logo showing up, but it reboots after a few seconds anyway. after a while it will start looping through the battery charge screen (which shows the battery as empty). I tried 2 different batteries with no change. Any idea how to get something working again?
Click to expand...
Click to collapse
This sounds almost exactly like the problem I had with my Sidekick. In my case, it turned out to be a bad battery and a loose ribbon cable on the motherboard. I'd check those two things.
This happened to me as well, and the three-button method to get into download mode wasn't working. For some odd reason, for me to get into download mode all I have to do is hold down the power button + track pad, and it goes right into download mode... Maybe slightly different model?
Try that - power button + trackpad
Bootloops.
Not a guaranteed fix by any means but for troubleshooting purposes you may want to consider making a USB JIG. It will most definitely help you figure out just how serious the problem is and if it IS software related with a way to get it working again you will need the JIG anyway so its worth a shot. If nothing else you learn a new skill and you're the proud owner of an incredibly useful tool that you can say you made yourself. good luck!
I know this post is kind of old, but it just happened to me last week (same circumstance, a rooted phone, but stock). I ended up just pulling the battery out and pressing the power button a couple times to hopefully drian it and letting it sit for 15 minutes, and then I put the battery back in and it worked again. I now have another rom flashed on it, I hate stock.
I know this forum is ancient, but I'm working on an E-Bay phone with this exact issue. I found the following thread the most useful and informative on the problem:
http://forum.xda-developers.com/showthread.php?t=1996709
Hopefully this helps other.
what i did was hold the power volume and button between the menu n back with the left hand YES HOLD IT UNTILL THE PIT IS UPLOADED. then u can let go then slide in the vattery with the right.while checking off the flash bootloarders on the heimdall with it fixing my phone XD
I had this happen, I dissassembled the phone, and used an alcohol pad to clean the power button area, and manipulated the button a lot, let it dry, reassembled...it still bootlooped.
BELOW IS RISKY BUT WORKED FOR ME
So while the back cover was off (exposing the cicuit board but everything still connected) I inserted the battery and watched it boot loop...during this, I used a flathead screw driver to "short" the power button pins...this let it boot fully, and it has been fine since.
i smacked the phones power button a few times and it worked

Nexus S 4G hard bricked!! want to restore

i have a nexus s 4 g from sprint. it is hard bricked. i tried to root it and change recovery.then it shut off and wont power on, light up at all. I would like to know if i am able to achieve download mode, what do i need to do, what files and how to install to return this phone to stock?? please help!!!
Take out the battery for a few seconds and put it back; then while holding Volume UP (+) press the Power Button.
See what happens...
One helpful tool is found here:
http://forum.xda-developers.com/showthread.php?t=1984849
kozmo2k4 said:
Take out the battery for a few seconds and put it back; then while holding Volume UP (+) press the Power Button.
See what happens...
One helpful tool is found here:
http://forum.xda-developers.com/showthread.php?t=1984849
Click to expand...
Click to collapse
Nothing. Happens it don't light up or power on at all. It is not reconized on computer either. It's hard bricked.
Make sure the Battery is charging...
How can I make sure the battery is charging when no lights come on at all? All I do know is I had it plugged in for a while yesterday and it got really warm. But no lights whatsoever. The screen doesn't light up at all neither does the led.
??????
There are no notification lights on the D720, but when you plug it in with a charger, you should see a battery bar on the display.
Other than that, you are probably right about hard-brick.
I, luckily, never had a "brick" on the Nexus S, so someone else with experience may wanna chime in. But Google and YouTube are your friends.
Sorry...
Sent from my NookColor using Tapatalk 4
Hey man, did you have any luck with this? I'm experiencing the same problem.
Talal916 said:
Hey man, did you have any luck with this? I'm experiencing the same problem.
Click to expand...
Click to collapse
Please help me, i have the same problem
been awhile since any action here. saved mine with JIG method once but this time it won't work ??!(why) , in search of a solution again! -> hardbrick #2 on this device!
You guys can try a USB Jig. If that does not help, I think JTAG is what you need.
Jesus... just to revive this thread (and this concept of hard bricking), I think I just accidentally bricked mine as well.
Here's exactly what I did:
One moment, it was working spectacularly - fully stock, but unlocked. I had just listed it on eBay, too.
So I ran a factory reset on it (from the Settings menu), also "erase USB storage".
Then, after it shut down for the reboot, I pulled the battery.
...
That was it. Now it doesn't turn on for anything whatsoever. No device detected on USB when plugged into PC. Remove, replace battery, hold VolUp+Power, nothing. Plug into power adapter, nothing. Nothing at all.
But the back does get lukewarm after a minute or so, as if it's alive in the head but frozen, unable to start the bootloader.
WTF? I also have 2 more of these Nexus S 4G's, and both of them seem to have Flash storage chips that exhibit the same behavior when their chips are placed in (this) working motherboard. They can't boot. When I try to "hot-flash" it by booting the bootloader then swapping the Flash chips, they can't flash anything (this is probably to be expected). So, if I can get my ONCE-WORKING phone back to life, there's a good chance I can get another working as well (one just has a cracked glass, otherwise working mainboard & peripherals).
It's old, yes, but it's a damn shame to E-waste these things for a stupid software problem like this!

bricked S7?

Hi,
I think I have bricked my S7.
Yesterday I installed Superman Rom and everything was working fine until this afternoon.
I played a bit around and somehow my S7 got stuck and it seemed like i messed something up. I was in some kind of bootloop so i flashed everything new -Bootlaoder, Modem and Superman Rom.
Now I have a black screen and the LED is light up in blue.
I can't do anything. Tried to restart with Home Vol- and Power key but it doesn't work.
If I connect it to the Computer it won't be recognized.
Strange thing is, if I press the Power Key the computer recognizes Exynos8890 in the device manager, but only if I keep pressing the power key.
As soon as I release the power key the computer recognizes nothing...
Does anyone have an idea?
Try holding Volume Down & Home & Power until the phone reboots twice, keep the buttons pressed for 2 full reboots, and hopefully the 2nd one will get you back into download mode
Thank you for your help!
I tried that but it doesn't work.
It's strange because I can do what I want and nothing happens.
Black screen and blue light. It doens't even turn off or reboot...
Only thing what happens is that exynos8890 appears in the device manager as long as I keep pressing the power button.
Same problem as me?
http://forum.xda-developers.com/galaxy-s7/help/boot-loop-bricked-t3499109/post69596073#post69596073
Sounds different.
Because you are able to get into recovery and download. I'm not able to do that
alexx3333 said:
Sounds different.
Because you are able to get into recovery and download. I'm not able to do that
Click to expand...
Click to collapse
How long are you holding the button combination for?
Try 30 seconds+
I tried for several minutes, but the phone doesn't do anything.
I can only think you'll need to wait until the battery runs out, the phone shuts off, then when you charge it again, try the download mode button combo when you power it back on
Ok thank you.
I thought the same.
Unfortunately the battery was at 90% so I think it will take a few days/weeks until it dies...
alexx3333 said:
Ok thank you.
I thought the same.
Unfortunately the battery was at 90% so I think it will take a few days/weeks until it dies...
Click to expand...
Click to collapse
Connect the white Micro > Normal USB adapter that came with the phone to the MicroUSB port, and connect a power hungry USB device to it, I just tried with a USB desk fan and the phone powered it on spinning
That will drain the battery quickly
Great idea but it doesn't seem to work.
Looks like I have no power in the USB connection.
Seems like the phone is totaly frozen.
Ok so how it looks at the moment, my only choiches are wait several days until the battery dies (don't know how long this will take) or sending it to Samsung for a repair.
Thank you for your help!
Good luck, if I think of anything else I'll reply here, hope you get it sorted
EDIT - Did you try holding the power button while you had the USB device connected, to see if it provides USB power then?
Wow, the exact same thing literally happened to me yesterday.
I wasn't doing anything to the phone - it's completely stock and unrooted, and I wasn't messing with anything. At the time it happened, I scrolling through the task switcher when all of the screenshots of running apps suddenly became white squares. I tried pressing the home button but it didn't respond (though I could still scroll fluidly through the white squares). A few seconds later the screen went black and that was it. Dead dead dead. Totally bricked. The only response I can get is "Exynos8890" in the Device Manager when holding the power button, just like you.
This really sucks because I paid full cash and imported an international version, so I have no warranty. I'm off to the Samsung store to plead with them about honoring the warranty anyway, maybe if I offer some cash on top.
I suspect the storage chip failed. Yesterday before it died, I was downloading all of my images off of the SD card to organize them, and I noticed that about 5% of them failed to copy due to an unknown I/O error. Of course I assumed this was a corrupt SD card, not internal storage. I did manage to pull them all off (though some were damaged) through a combination of adb shell, dd, and adb pull. During the process the phone hard-locked a few times, but each time I was able to reboot via the VolDown+Power combo.
When the phone finally died for good, it was several hours after I had finished copying the photos and since hte last reboot. It had been working perfectly since then - I was browsing reddit, watching netflix, etc. However, given that I got the white squares in the task switcher right before it kicked the bucket, I think the internal storage was actually to blame, not the SD card. The white squares indicates that it was trying to fetch the screenshots off the disk and failing.
It's very odd that I cannot find any other instance of this kind of failure on the internet except this one thread, which happened on the exact same day that my phone died. Very strange.
*Detection* said:
Good luck, if I think of anything else I'll reply here, hope you get it sorted
EDIT - Did you try holding the power button while you had the USB device connected, to see if it provides USB power then?
Click to expand...
Click to collapse
Yes I have tried that but no power at all...
stoanhart said:
Wow, the exact same thing literally happened to me yesterday.
I wasn't doing anything to the phone - it's completely stock and unrooted, and I wasn't messing with anything. At the time it happened, I scrolling through the task switcher when all of the screenshots of running apps suddenly became white squares. I tried pressing the home button but it didn't respond (though I could still scroll fluidly through the white squares). A few seconds later the screen went black and that was it. Dead dead dead. Totally bricked. The only response I can get is "Exynos8890" in the Device Manager when holding the power button, just like you.
This really sucks because I paid full cash and imported an international version, so I have no warranty. I'm off to the Samsung store to plead with them about honoring the warranty anyway, maybe if I offer some cash on top.
I suspect the storage chip failed. Yesterday before it died, I was downloading all of my images off of the SD card to organize them, and I noticed that about 5% of them failed to copy due to an unknown I/O error. Of course I assumed this was a corrupt SD card, not internal storage. I did manage to pull them all off (though some were damaged) through a combination of adb shell, dd, and adb pull. During the process the phone hard-locked a few times, but each time I was able to reboot via the VolDown+Power combo.
When the phone finally died for good, it was several hours after I had finished copying the photos and since hte last reboot. It had been working perfectly since then - I was browsing reddit, watching netflix, etc. However, given that I got the white squares in the task switcher right before it kicked the bucket, I think the internal storage was actually to blame, not the SD card. The white squares indicates that it was trying to fetch the screenshots off the disk and failing.
It's very odd that I cannot find any other instance of this kind of failure on the internet except this one thread, which happened on the exact same day that my phone died. Very strange.
Click to expand...
Click to collapse
That sounds exactly like my Problem.
A faulty storage chip would also explain my Problems before the phone died for good.
The day my phone died I had some Problems. The phone was frozen from time to time until it got into the bootloop, but I thought I messed something up in the Rom because I did a lot of testing and the Combo also did work.
After reflashing the Rom everything seemed to be fine first until it died for good.
Yes it's strange, I also didn't find anything similar on the Internet.
I have learned my phone is from Nigeria. This should be a fun RMA process. FML
stoanhart said:
I have learned my phone is from Nigeria. This should be a fun RMA process. FML
Click to expand...
Click to collapse
Contact Samsung on twitter, unlikely they'll force you to RMA to Nigeria, they'll have service centres in your region
I managed to get Samsung Canada to refer me to a local service center. I drove 1.5 hours to go there today, the dude plugs it into a charger, and the damn thing just lights up like nothing ever happened. Now it's working fine, but I swear this thing was fully bricked before. The battery still had 73% charge when it came back alive...
I'm happy it's working now, but I'm worried it's just going to crap out again at any time.
Update: after the phone revived itself, it worked pretty well for a week. It locked up a few times, but I was able to reboot each time.
But, after a week, it hard-froze again. This time, it happened to be on charge while it froze so the green LED was on. It's been completely unresponsive for 2.5 weeks now, off charger, with the green LED on. I keep waiting for the LED to drain the battery, but it's taking forever. I'm losing hope that it will recover this time. I guess I'll re-start the process of getting in touch with Samsung, or alternatively, look for a replacement motherboard on eBay.
Does anyone know if the G930F motherboard fits into the G930FD body? I don't actually care about dual sim, but I'm concerned the SIM tray/slot won't work with the G930F motherboard.
Update:
so in the meantime the battery of my s7 died but that didn't change anything. I wasn't able to charge it after that so now it was completely dead.
So I contacted Sasmsung.
They replaced the motherboard and the USB connector on warranty.
Seems like it really was a hardware issue...
alexx3333 said:
Update:
so in the meantime the battery of my s7 died but that didn't change anything. I wasn't able to charge it after that so now it was completely dead.
So I contacted Sasmsung.
They replaced the motherboard and the USB connector on warranty.
Seems like it really was a hardware issue...
Click to expand...
Click to collapse
Hi,
Do you need Proof of Purchase for the warranty?
Thanks.

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

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