Database Info

[Q] Please Help: Nexus 5 cannot turn on

Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.

delphicgp said:
Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
Click to expand...
Click to collapse
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more). If nothing works all you can do is RMA or send it in for repair.

gee2012 said:
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more).
Click to expand...
Click to collapse
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.

delphicgp said:
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
Click to expand...
Click to collapse
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck

gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.

delphicgp said:
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
Click to expand...
Click to collapse
There's nothing else to try.

exb0 said:
There's nothing else to try.
Click to expand...
Click to collapse
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?

delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
You should go to a LG repair shop. Its LG who does the service, not Google.

delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
Only the original owner (your friend) can claim warranty and only in the country where the phone was bought. You`ll have to send it to the US. You can also send it to a local LG repair centre but you`ll have to pay for it yourself most likely.

gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?

delphicgp said:
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
Click to expand...
Click to collapse
So then it can be charger or battery problem,try different charger first.

Simonna said:
So then it can be charger or battery problem,try different charger first.
Click to expand...
Click to collapse
You might also want to try turning it on underneath a bright light. For example, turn on a desk lamp, and point it right at the top of the phone while you try to turn it on.
I know that sounds like an odd suggestion, but it's worth a shot. People were having a similar issue with the HTC One, and it turned out to be because of a built-in pocket mode that tried to use the light sensor to prevent it from turning on in a pocket or bag. Sometimes, it would bug out and only work in the face of a really bright light. Obviously, it was most prevalent in the HTC One because that was built in, but it happens in other phones when you use apps that have a similar function, such as AcDisplay and such.

Go to the Recovery -> wipe data

gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.

delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
Wish i could give you some hope buddy but its best to send it in for RMA. We cant fix this imo.
Verstuurd vanaf mijn Nexus 5 met Tapatalk

delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.

exb0 said:
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
Click to expand...
Click to collapse
Thank you all! I decide to accept your suggestions!

I'm in india.. And i got a n5 through a friend from the US of A.. It never switched on.. No signs of life whatsoever.. Had to send it back thro the friend and buy a new one in india spending a 5k extra INR.. So it does suck..
Sent from my Nexus 5 using Tapatalk

My phone just die and it is not responding.

Today my phone was working fine and it was working fine all the time. I have 4.4.4 Android unlocked and not rooted (it was rooted, but when i updated to 4.4.4 the root was gone and i didnt put it on). It was in my pocket and when i got home i wanted to start the sceen and it dosent react to anything. I tryed charging it (thinking the battery died, not nothing on the screen), try pushing all the buttons (3 buttons in the same time) nothing again. it is so strange!? what i can do? i have connected to my computer, but the com is not detecting it. and the screen dont react at all. this is so strange!?!?!?

bulgaria_mitko said:
Today my phone was working fine and it was working fine all the time. I have 4.4.4 Android unlocked and not rooted (it was rooted, but when i updated to 4.4.4 the root was gone and i didnt put it on). It was in my pocket and when i got home i wanted to start the sceen and it dosent react to anything. I tryed charging it (thinking the battery died, not nothing on the screen), try pushing all the buttons (3 buttons in the same time) nothing again. it is so strange!? what i can do? i have connected to my computer, but the com is not detecting it. and the screen dont react at all. this is so strange!?!?!?
Click to expand...
Click to collapse
So You've done nothing?
Okay, well first i recommend doing the "obvious".
1) Hold Down the Power Button
else
2)Load device manager on your PC and connect your Phone, anything coming up?
else
3)leave it in the charger overnight.
Also if the battery is dead, it won't show anything on screen, it'll be black only.
then when it has enough power it'll show a red light at the bottom.

Push and good the power button for 20 seconds. See if after it'll boot
Sent from my Nexus 5 using XDA Free mobile app

Maybe try giving it a while on the chargee then toggle with the power button. I had a Lenovo tab once that did the same thing, it just suddenly died and I tried doing everything I could to revive it. So I just gave up and left it on the charger for a long time then gave it one last hold of the power button and presto! It was alive.
Sent from XT912
[AOSP/4.3] [ROM] Eclipse v5.1 build 6 spyder

thanks
thanks for ur answer.
1. i tryed that and nothing happen. i have Practical Meter and when i hold those buttons it gives me signal that it is not charging and when i stop holding the buttons it gives signal that is full charging (like charging at its 5 of 5 leval of charging)
2. i tryed this, but nothing is showing on the device manager
3. i will try this tonight.
thanks anyway! :good: hope my phone is not dead, because i have unlocked and the warrety is void.
i4GS said:
So You've done nothing?
Okay, well first i recommend doing the "obvious".
1) Hold Down the Power Button
else
2)Load device manager on your PC and connect your Phone, anything coming up?
else
3)leave it in the charger overnight.
Also if the battery is dead, it won't show anything on screen, it'll be black only.
then when it has enough power it'll show a red light at the bottom.
Click to expand...
Click to collapse

bulgaria_mitko said:
thanks for ur answer.
1. i tryed that and nothing happen. i have Practical Meter and when i hold those buttons it gives me signal that it is not charging and when i stop holding the buttons it gives signal that is full charging (like charging at its 5 of 5 leval of charging)
2. i tryed this, but nothing is showing on the device manager
3. i will try this tonight.
thanks anyway! :good: hope my phone is not dead, because i have unlocked and the warrety is void.
Click to expand...
Click to collapse
If you can't turn on the phone, even they wouldn't be able to. I guess you still have a shot at warranty. :fingers-crossed:

i am having the same problem, but when i connect my phone to the computer it's trying to instal the qhsusb_bulk driver, from my reasarch it's a hard brik... same i cand use my warranty because the phone glass it's cracked so the only solution is a jtag but i dont't know if it's posibile for the NEXUS 5. I went to a service and the say it's because of dead software. All i want to know is if it's posibile to resurect it with JTAG.

Same thing happened to my n5 32gb last Thursday. I sent it already to Google. It is unlocked but like new condition visually.
I'm really disappointed because my old 4year old HTC working.
Sent from my HTC Desire using xda premium

informatican5 said:
i am having the same problem, but when i connect my phone to the computer it's trying to instal the qhsusb_bulk driver, from my reasarch it's a hard brik... same i cand use my warranty because the phone glass it's cracked so the only solution is a jtag but i dont't know if it's posibile for the NEXUS 5. I went to a service and the say it's because of dead software. All i want to know is if it's posibile to resurect it with JTAG.
Click to expand...
Click to collapse
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Lior84 said:
Same thing happened to my n5 32gb last Thursday. I sent it already to Google. It is unlocked but like new condition visually.
I'm really disappointed because my old 4year old HTC working.
Sent from my HTC Desire using xda premium
Click to expand...
Click to collapse
Hardware failures can occur on any device. My HTC One X died within 2 months of usage. That's why the manufacturer provides warranty to take care of it under such circumstances.

vin4yak said:
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Click to expand...
Click to collapse
It's any chance to resurect it? Do you know a method?

informatican5 said:
It's any chance to resurect it? Do you know a method?
Click to expand...
Click to collapse
You can try to access the secondary bootloader and see if you can fix it from there. Follow the last thread which I've linked in my signature and from the its OP follow the bsod thread.
If that doesn't help, the device is a goner.
- Sent from an IceCold Hammerhead!

if you can boot into download mode (Hold down volume_up key then connect USB cable). give this a try:
http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-images-lg-t2713833

vin4yak said:
You need the proper equipment for it and I haven't seen anybody here resurrecting their devices using jtag.
Hardware failures can occur on any device. My HTC One X died within 2 months of usage. That's why the manufacturer provides warranty to take care of it under such circumstances.
Click to expand...
Click to collapse
vin4yak said:
You can try to access the secondary bootloader and see if you can fix it from there. Follow the last thread which I've linked in my signature and from the its OP follow the bsod thread.
If that doesn't help, the device is a goner.
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
i'm stuk at poit 2a, adb doesnt recognize it and i don't know exactly how to navigate to the recovery option and load recovery. except vol -+ and power wich doesn't work.

informatican5 said:
i'm stuk at poit 2a, adb doesnt recognize it and i don't know exactly how to navigate to the recovery option and load recovery. except vol -+ and power wich doesn't work.
Click to expand...
Click to collapse
You need to use the volume buttons to select recovery option in bootloader and then press the power button to get there.. If the buttons are stuck or do not work, I'm not sure what you could do now other than rma.

Sorry but your solution is RMA only.
Sent from my HTC Desire using xda premium

I manage to fix my phone. i was charging it for 1 hour and with the cable on (charging) i start to press all the buttons (for recovery mode) and nothing happen and then disconnect it from this charger and i connect it to other charger and magically when i plug the cable the phone display show that it is charging (and before that it was not showing this) and then i just turn it on. so just try a coupple of times with different situation.

Tried every combination with different chargers and sadly without success. It already on it's way to Google
Sent from my HTC Desire using xda premium

[Q] Nexus 5 constantlly turning on and off

For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.

sounds as your power button is "stuck'.

Try the LG RMA. Worked for me here in Belgium

brom25 said:
Try the LG RMA. Worked for me here in Belgium
Click to expand...
Click to collapse
Where did you both your Nexus, and in which country did you send RMA request?

DTFuser said:
For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
Click to expand...
Click to collapse
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described

topgeardave said:
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
Click to expand...
Click to collapse
And what you did after shaking? I try but I did not helped.

DTFuser said:
And what you did after shaking? I try but I did not helped.
Click to expand...
Click to collapse
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.

topgeardave said:
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
Click to expand...
Click to collapse
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes of working phone turns off and now I'm not able to get even into recovery.

DTFuser said:
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes ow working phone turns off and now I'm not able to get even into recovery.
Click to expand...
Click to collapse
Ah damn, sorry to hear mate. Go to LG, only solution you have left.

im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect

meechieballer said:
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
Click to expand...
Click to collapse
So, since shaking, hard wacks, and anyting physical did not helped after your post I dismantle my phone and without back plate and upper plate on chips my phone works perfectly. So it seems that upper plate which covers chips is the cause of the problem.

For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.

Dancsi said:
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Click to expand...
Click to collapse
the problem occured and i found what it was my power button it wasnt staying in place like its tilting so now i got to buy a new button for it :/

As far as I remember, the button is soldered to the board, and can not be bought separately. I know the second thing for sure, since I was also only searching for a separate button in the beginning...

Dead Nexus 5?

I just got this very neatly used 32GB Nexus 5 and on arrival yesterday afternoon it worked well except for the reboot problem the seller indicated. I flashed stock all over and rooted and installed ElementalX kernel for tap to wake and everything was going well, until last night when it just up and died on me. I thought maybe the battery was drained and I plugged it on the charger. It wasn't charging so I left it overnight. On waking up the phone is still dead. Doesn't charge, doesn't boot, nothing. I've opened it up, disassembled it to check all the parts, and everything looks fine. I also tested the battery by touching the tip of my tongue to the connector and I got the normal tingy feeling indicating the battery still has juice in it. I also checked the two LDIs and they are all still white; no water damage. I'm just at my wit's end now and considering getting another motherboard if that would fix it, but I just want to ask if there is any hope through any kind of fix before I commit to getting a new motherboard.

It might be that ?
http://forum.xda-developers.com/google-nexus-5/help/battery-issue-charge-cold-t3100267

Quentincc said:
It might be that ?
http://forum.xda-developers.com/google-nexus-5/help/battery-issue-charge-cold-t3100267
Click to expand...
Click to collapse
Thanks for your response but my phone is not even booting up at all. It's just dead. Not booting, not charging, nothing. Thanks again.

IF you press power and the volume buttons and connect it to computer, did you have in device manager something?
If it was something like QHSUSB ... you can try that (it use and LG debuging software who reflash the nexus all at stock like in the factory) : http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
If not it was possible that the EMMC is dead
I hope i have help you

Quentincc said:
IF you press power and the volume buttons and connect it to computer, did you have in device manager something?
If it was something like QHSUSB ... you can try that (it use and LG debuging software who reflash the nexus all at stock like in the factory) : http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301
If not it was possible that the EMMC is dead
I hope i have help you
Click to expand...
Click to collapse
I tried that but nothing comes up in Device Manager at all. The computer does not detect the phone in any way at all too. I think the motherboard is dead. I ordered another working Nexus 5 with a broken screen on ebay to use and swap out the motherboard.
Thanks for your replies. I appreciate it.

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me

Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware

Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick

persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...

nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.

thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.

How can I be sure it is battery before purchasing another one ?

nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk

belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.

...and when i start in recovery the phone is not detected on my pc

That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.

Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.

jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk

belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks

nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.

jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.

nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it

Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.

Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .