Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
delphicgp said:
Does anyone know how to turn on the Nexus 5? Today I found the phone turned off automatically. The last time I used it was half hour before I found it was off. I know it had enough battery. I tried power on more than 10 sec. I tried power + both volume buttons, I tried power + one volume button. I tried charging it. None of them works. It just stopped working after worked for me for 4 months.I haven't rooted or installed other ROM. I didn't install to much Apps also. Before this trouble, the phone works perfectly. But now it doesn't give me any response without any reason.
Click to expand...
Click to collapse
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more). If nothing works all you can do is RMA or send it in for repair.
gee2012 said:
As you tried holding the power button for about 10-20 seconds you can try to connect the phone to a charger to see if you see a charging animation. Can you get into bootloader (volume down and power)? Try charging the phone a little longer (1 hour or more).
Click to expand...
Click to collapse
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
delphicgp said:
Thank you for your reply! I charged it the whole night. But it still didn't give me any response this morning. I cannot see any animation when I charged it. I cannot find any device when I connected it to the computer. I tried to get into bootloader (volume down and power), but no response either.
Click to expand...
Click to collapse
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
delphicgp said:
I'm in Sweden. I asked my friend to buy it in the US for me. I want to try my best before mail it back to the US.
Click to expand...
Click to collapse
There's nothing else to try.
exb0 said:
There's nothing else to try.
Click to expand...
Click to collapse
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
You should go to a LG repair shop. Its LG who does the service, not Google.
delphicgp said:
Can I find a Google Repair in Sweden or UK?
Where can I find the repair information beside support. google. com / nexus?
Click to expand...
Click to collapse
Only the original owner (your friend) can claim warranty and only in the country where the phone was bought. You`ll have to send it to the US. You can also send it to a local LG repair centre but you`ll have to pay for it yourself most likely.
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
delphicgp said:
I heart from my friend that the Nexus 5 have the charging problem. I realize that the day, before I my phone was dead, was the first time it ran out of the power. I mean one day before, I used the phone to 0% and then turned off automatically. But after that, I managed to charge it and turned on. And the second day the phone stopped working...
Does anyone have new idea to solve the problem?
Click to expand...
Click to collapse
So then it can be charger or battery problem,try different charger first.
Simonna said:
So then it can be charger or battery problem,try different charger first.
Click to expand...
Click to collapse
You might also want to try turning it on underneath a bright light. For example, turn on a desk lamp, and point it right at the top of the phone while you try to turn it on.
I know that sounds like an odd suggestion, but it's worth a shot. People were having a similar issue with the HTC One, and it turned out to be because of a built-in pocket mode that tried to use the light sensor to prevent it from turning on in a pocket or bag. Sometimes, it would bug out and only work in the face of a really bright light. Obviously, it was most prevalent in the HTC One because that was built in, but it happens in other phones when you use apps that have a similar function, such as AcDisplay and such.
Go to the Recovery -> wipe data
gee2012 said:
Then its dead, maybe a emmc(flash faillure) fault. Send the phone in for repair mate and good luck
Click to expand...
Click to collapse
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
Wish i could give you some hope buddy but its best to send it in for RMA. We cant fix this imo.
Verstuurd vanaf mijn Nexus 5 met Tapatalk
delphicgp said:
Hi gee2012,
I almost give up and plan to send to phone back to US. Now I find I can hear the current sound from the top part of the phone when ever I press the power button, or when the phone is connected to the charger.
If the phone is not connected to the charger, the current sound with disappear after around 15 seconds even I hold the power button.
Does that mean something? I think at least it means the phone does have power in the battery.
I tried to connect the phone to the computer, but I cannot find any device related to the phone.
Click to expand...
Click to collapse
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
exb0 said:
JUST SEND IT BACK. The longer you try to "fix it" the longer you're gonna be without a functioning phone. I know it's frustrating and you wanna fix it, but honestly it really sounds like it's dead. Just send it back to your friend and let him RMA it.
Click to expand...
Click to collapse
Thank you all! I decide to accept your suggestions!
I'm in india.. And i got a n5 through a friend from the US of A.. It never switched on.. No signs of life whatsoever.. Had to send it back thro the friend and buy a new one in india spending a 5k extra INR.. So it does suck..
Sent from my Nexus 5 using Tapatalk
Related
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Braddison said:
Hi guys.
so just picked up my phone (was connected to charger) to realize that is dead! the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume up for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
Can you get into recovery mode?
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
milchmaennchen said:
Hi,
I have the exact same problem.
I cannot get into recovery. I tried Power + Vol. Up but that did not work (yet).
Did you leave it plugged into the wall charger while doing this, Braddison?
Also it does not show up on PC.
Click to expand...
Click to collapse
If I remember correctly I had it on charge and held down power and vol up. It did take a couple of minutes continuously holding down the buttons. Been fine ever since
If that fails try power and volume down for about 30seconds, I'm sure that's meant to hard reset phone
Thanks for your quick answer. I will try once more.
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
jennix said:
Same dead HTC One Mini here...two days ago the phone suddenly turned off (with somewhat of 80%-90% battery) and since then its dead. No LED, no charging, it even doesnt get warm when its being plugged into the charger. Pressed Power+Volume down (plugged or non-plugged) more than 2 minutes, and also Power+Volume Up more than two minutes.
adb shows no device. If i plug the phone into an USB-slot in a linux-machine dmesg doesnt says anything. So its dead or not? Since its not more than a half year old it should have warranty, but i think i wont get my photos and stuff. So this is an advioce to myself: never ever buy a phone without micro-sd-slot again!!!
cheers, jennix
Click to expand...
Click to collapse
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Braddison said:
I would try again after putting on charge for a few hours, ensuring that power and volume down are pressed simultaneously. i have read that its best to do this while in a bright room or shining a torch on the sensor, seems strange i know but its worth a try
good luck
Click to expand...
Click to collapse
Its a bit esoteric, isnt it? But nevertheless i tried it (at least the bright room) but it doesnt work. I will send it to T-Mobile and then i will hope that they didnt find that it has a CM11 on it...
thx, jennix
hi all,
while hanging on the phone for a few minutes, it switched off.!
now:
Braddison said:
the screen is totally black,no charging/notification lights and touch buttons are not illuminated and wont power on or take a charge. tried to connect to pc but adb keeps saying "waiting on device" and thats it.
the phone is unlocked,rooted, jmz TWRP recovery and cm11.....has been running fine for the past week.
it appears to have died a sudden death....any ideas guys ???
cheers
Click to expand...
Click to collapse
abzboi said:
Can you get into recovery mode?
Click to expand...
Click to collapse
NO, unfortunately, i cant...
i see a few of you have the same problem - have you found any help yet?
Braddison said:
EDIT: dunno what the hell happened as nothing was turning it back on BUT after after holding down power button and volume down for about a minute the damn thing booted up SORTED!!
Click to expand...
Click to collapse
really? how nice of it!
did you cheer your mini up while switching on.?
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
LQi said:
I have the exact same issue right now, just 1 day after ive installes the latest cm11 nightly. gonna charge it for a few hour and hope it helps. Do you guys have any advice?
Click to expand...
Click to collapse
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
jennix said:
No, dont have an advice. My Mini One is dead and it seems to stay so But can it be that all dead Minis in this thread are flashed with CM11?
cheers, jennix
Click to expand...
Click to collapse
Could be. But did even leaving the phone of the charger for a few days so the battery totally dies, and then recharging not work?
thanks anyways:cyclops:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
schischeux said:
hi all,
i got rid of the problem by going to my carrier. (a1 - vodafone, austria)
htc fixed it on guarantee (although i flashed a cm11-nightly)
the problem was: a damaged mainboard, which got replaced - took about two weeks..
cheers, and good luck..
Click to expand...
Click to collapse
thanks! Just sent mine to HTC, hope they fix it within warranty. Can I ask if ur data on the internal SD is stil intact or did you lose it all? And again someone with cm11 installed. Anyone with Sense had the same problem?
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
These horror stories make me wanna stick to stock based roms. I'm a big fan of CM, but not if there's a chance it could fudge my mainboard.. real shame
or is this another example of another design fault with this phone?....
Sent from my GT-I9000 using Xparent Green Tapatalk 2
As they have to replace the motherboard it is an hardware issue, where I live rooting doesnt void warranty if there is an hardware issue. They have to give you warranty. Could you ask your carrier what exactly caused it and why the motherboard had to be replaced?
LQi said:
Can I ask if ur data on the internal SD is stil intact or did you lose it all?
Click to expand...
Click to collapse
all data gone!
i got it back with latest firmware installed (4.4. ) and sense of course.
and all that bloatware you dont need but cant delete,.
J0ro said:
I have the exactly same problem, my phone was rooted with CM11 nightly when it died. I sent it to my carrier, but now they want me to pay 200$ for a new motherboard, because they found it was rooted and the warranty is voided. Even when I pay 200$, i still will have no warranty. And I had more than 1 year left. Is there a problem with CM11? How comes that they replace it for some people for free, and for some not? Please, give me a tip how to proceed and do I really have any options from this point?
Click to expand...
Click to collapse
Hey. I sent it directly to AVARTO (service center here in Germany) they too wanted to charge me (around $ 240). Then I asked what exactly the problem was and they revised their statement. Sent it back for free within warranty. On the repair sheet it than said "not turning on. constantly".
Hi.
Another dead mini. S-OFF, TWRP, CM11.
Hey,
I bought Lenovo a850 and for the first month it was great, but then in one day, without any cause it reboot some times and then just died...
At first I was able to turn it on (sometimes..) but after few seconds it turned off again.
I tried anything I know.
I tried to:
turn it on simply - not working.
power + volume up - not working.
power + volume down - not working.
power + volume up + volume down - not working.
I tried to charge it, this is tricky:
As you know (I guess...) the is a red LED when you charge it.
When I connecting the charge the red LED turn on but after 15 minutes it turn off.
I tried to give it a long time... Still, nothing new.
When connecting the charger without the battery the LED turn on.
I also bought new battery, of course I can't turn it on, and again - charging for 15 minutes and the LED turn off.
I noticed that when the LED turn of the charger stop to heat (if you call it heat...), so at least the LED is trusted!
I tried to charge the old battery directly (with universal battery charger), charge it to 100% and now when connecting the charger to the phone (with the old battery fully charged) the LED stay off...
I tried to open the phone, disconnect all the connections and connect it again - nothing new.
I tried to plug it to my computer and detect it and install drivers to use Flush Tool, but I can't detect it (with the battery and without) even for a microsecond!
Although I can't detect another phone that working, without the battery.
I have know idea what to do next, the only option I have right now is to send it back to the seller but it will take a lot of time.
It will be amazing if someone will help me here, you can take it as a challenge ...
Thank you so much!
And of course - sorry for my bed English...lol....
Sorry but this sounds like a hardware problem. There is nothing we can do :/
You better sent it back without messing with the software.
Sent from my A850 using XDA Free mobile app
GreatApo said:
Sorry but this sounds like a hardware problem. There is nothing we can do :/
You better sent it back without messing with the software.
Sent from my A850 using XDA Free mobile app
Click to expand...
Click to collapse
Are you sure that there is nothing else to try out?
For me, shipping to the seller (china) may cost a lot and will be complicated and will take a long time (months).
Shipping the phone to the seller is the last option for me.
elyasaf1230 said:
Are you sure that there is nothing else to try out?
For me, shipping to the seller (china) may cost a lot and will be complicated and will take a long time (months).
Shipping the phone to the seller is the last option for me.
Click to expand...
Click to collapse
Since you did't root the phone or try i do not think you could be able to harm it this way. If you do not want to sent it back to china, you can try a local repair shop (which it will also cost you) but first contact your seller and tell them that you are facing problems, maybe they know sth...
GreatApo said:
Since you did't root the phone or try i do not think you could be able to harm it this way. If you do not want to sent it back to china, you can try a local repair shop (which it will also cost you) but first contact your seller and tell them that you are facing problems, maybe they know sth...
Click to expand...
Click to collapse
Ohh I forgot to mention that the phone is rooted, I received it rooted.
I also search a lot for this problem, I found that this problem is common in some other Lenovo phones (like K900).
People tell that they just use the phone normally (installed apps, used Chrome...), and then BAAMM!
But I can't find the solution for this problem...
your problem almost same with me, but my phone cant on after i flash the rom, and it happen like u anyone can help?
same problem with my lenovo a850. flashed CN rom, boot at orange logo for a while..then blank, then boot again at orange logo.
my problem is also the same it cost me almost RM200
they say my phone boot crash and need to repair for a long time so i try do all of it but it also last for 5 minute before it happen again so i don't no what to do please help me
For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
sounds as your power button is "stuck'.
Try the LG RMA. Worked for me here in Belgium
brom25 said:
Try the LG RMA. Worked for me here in Belgium
Click to expand...
Click to collapse
Where did you both your Nexus, and in which country did you send RMA request?
DTFuser said:
For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
Click to expand...
Click to collapse
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
topgeardave said:
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
Click to expand...
Click to collapse
And what you did after shaking? I try but I did not helped.
DTFuser said:
And what you did after shaking? I try but I did not helped.
Click to expand...
Click to collapse
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
topgeardave said:
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
Click to expand...
Click to collapse
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes of working phone turns off and now I'm not able to get even into recovery.
DTFuser said:
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes ow working phone turns off and now I'm not able to get even into recovery.
Click to expand...
Click to collapse
Ah damn, sorry to hear mate. Go to LG, only solution you have left.
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
meechieballer said:
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
Click to expand...
Click to collapse
So, since shaking, hard wacks, and anyting physical did not helped after your post I dismantle my phone and without back plate and upper plate on chips my phone works perfectly. So it seems that upper plate which covers chips is the cause of the problem.
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Dancsi said:
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Click to expand...
Click to collapse
the problem occured and i found what it was my power button it wasnt staying in place like its tilting so now i got to buy a new button for it :/
As far as I remember, the button is soldered to the board, and can not be bought separately. I know the second thing for sure, since I was also only searching for a separate button in the beginning...
Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .
So I was able to get my hands on a new 8gb/512gb matte black version of this. Was setting up the phone, updated to Android 10 first before transfering sms, call logs and updating apps. Went to turn off the phone to insert my SIM card and now the phone won't turn on. It vibrates every time I press the power button but then nothing. Currently it's connected to the supplied charger with the LED light lit red. It was already charging while I was using it, had about 70% battery before I switched it off. I've tried volume down + power button for 10 seconds, LED light turns off and it vibrates, and it keeps vibrating every 10 seconds when it's connected to the charger (doesn't keep vibrating when it's not connected). Can feel the area between the fingerprint reader and camera pretty hot during this. Volume up + power doesn't work either. Any ideas?
Try pressing and holding all three.
Power + vol up + vol down. Should force a reboot.
isthisadagger said:
Try pressing and holding all three.
Power + vol up + vol down. Should force a reboot.
Click to expand...
Click to collapse
No response. Not even a vibrate.
That is unfortunate. I had this multiple times. Black screen but phone was on. Just did not react to power button or screen did not turn on. The button combo helped.
Only other idea I have is to let the battery run out. If the phone is even on in your case.
How could you tell if the phone was actually on? Could you receive calls or something?
And this was on your Zenfone 6 too?
I've left it off charge for the last 5 days now. I don't think it's gonna run flat soon, considering that it's not even on.
I think I will send it back to the seller (Taiwan!) tomorrow
The notification led was blinking. Yeah on zf6. It stopped happening a few month ago. Probably fixed in a few update. But yours seems to be a different problem.
CVonV said:
So I was able to get my hands on a new 8gb/512gb matte black version of this. Was setting up the phone, updated to Android 10 first before transfering sms, call logs and updating apps. Went to turn off the phone to insert my SIM card and now the phone won't turn on. It vibrates every time I press the power button but then nothing. Currently it's connected to the supplied charger with the LED light lit red. It was already charging while I was using it, had about 70% battery before I switched it off. I've tried volume down + power button for 10 seconds, LED light turns off and it vibrates, and it keeps vibrating every 10 seconds when it's connected to the charger (doesn't keep vibrating when it's not connected). Can feel the area between the fingerprint reader and camera pretty hot during this. Volume up + power doesn't work either. Any ideas?
Click to expand...
Click to collapse
I am not sure where, but I think when I was trying to fix my hard bricked Z6, some post said that a red LED without any other notion from the phone means that you may be able to get this running in QD-Loader mode - check this: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Can you get the phone to register as a COM-device?
abprie said:
Can you get the phone to register as a COM-device?
Click to expand...
Click to collapse
My post on here: recognised as an Android ADB Interface but I can't do an adb reboot as "device not found"
I am not sure where, but I think when I was trying to fix my hard bricked Z6, some post said that a red LED without any other notion from the phone means that you may be able to get this running in QD-Loader mode - check this: https://forum.xda-developers.com/zenfone-6-2019/how-to/qdloader-brick-t3980165
Click to expand...
Click to collapse
Thanks for this. I actually saw this a few days ago but was reluctant to try as I'm worried it might void the warranty.
CVonV said:
No response. Not even a vibrate.
Click to expand...
Click to collapse
Try again the Power + vol up + vol down combo, but hold it 30 secs. If still does not reboot, get worried...
papete said:
Try again the Power + vol up + vol down combo, but hold it 30 secs. If still does not reboot, get worried...
Click to expand...
Click to collapse
I did hold them for 1 minute and no response before. Is there a specific order which they should be pressed and held?
No, no order. Just all pressed together at once. I think you should return the phone. Last year there was a similar issue with an update and many phones had to be returned, but it was solved.
If the combo don't reboot the phone I would return it. I don't want to give them excuses not to honor the guarantee.
papete said:
No, no order. Just all pressed together at once. I think you should return the phone. Last year there was a similar issue with an update and many phones had to be returned, but it was solved.
If the combo don't reboot the phone I would return it. I don't want to give them excuses not to honor the guarantee.
Click to expand...
Click to collapse
It was never solved. It's still happening even to new ASUS phones.
To OP: Return the phone immediately. Your mobo is 95% dead. It's a hardware issue so trying to fix that is not worth losing the warranty.
aleksander002 said:
It was never solved. It's still happening even to new ASUS phones.
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Click to collapse
Yeah so weird as I only did an OTA firmware update from the shipped Android 9 to Android 10. It installed successfully and rebooted once. But only died once I shut it down. Was there a thread about it?
To OP: Return the phone immediately. Your mobo is 95% dead. It's a hardware issue so trying to fix that is not worth losing the warranty.
Click to expand...
Click to collapse
Yeah it actually just got back to Taiwan yesterday. Seller is being annoying though and not wanting to send me a replacement. But instead wanting to refund me and then asking me to repurchase (at a potentially higher price like seriously -_-).
Such a hassle.
CVonV said:
Yeah so weird as I only did an OTA firmware update from the shipped Android 9 to Android 10. It installed successfully and rebooted once. But only died once I shut it down. Was there a thread about it?
Yeah it actually just got back to Taiwan yesterday. Seller is being annoying though and not wanting to send me a replacement. But instead wanting to refund me and then asking me to repurchase (at a potentially higher price like seriously -_-).
Such a hassle.
Click to expand...
Click to collapse
might be you received damaged Cell because I faced the same issue when I bought LG G4 Cell, Seller told it was new but after I sent to Service Center they told its repaired cell and not new, it was motherboard issue, so might be you also picked up cell like that, other I never faced any problem in Asus 6z since I bought last year
sunnymodh said:
might be you received damaged Cell because I faced the same issue when I bought LG G4 Cell, Seller told it was new but after I sent to Service Center they told its repaired cell and not new, it was motherboard issue, so might be you also picked up cell like that, other I never faced any problem in Asus 6z since I bought last year
Click to expand...
Click to collapse
They refunded me and couldn't get stock of a new one. The repair centre apparently can't fix it either lol.
Anyway it's a blessing in disguise as I'm gonna buy the Zenfone 7 or 7 Pro now.
CVonV said:
They refunded me and couldn't get stock of a new one. The repair centre apparently can't fix it either lol.
Anyway it's a blessing in disguise as I'm gonna buy the Zenfone 7 or 7 Pro now.
Click to expand...
Click to collapse
Yes..Nice Choice, Hope Asus 7 Series Price not like onePlus & others
Same thing just happened to my wife's phone. She received an OTA update from ASUS which resulted in her phone rebooting itself during the night and getting stuck at the ASUS splash screen totally unresponsive.
I waited for the battery to die and after charging the phone powered up. It lasted 12 hours before suddenly shutting itself down when the wife was changing settings to pull the time from the network.
Now dead as a brick. Charge light no longer lights. Totally unresponsive. No amount of power button/volume button combination or time will do anything to make it work again.
Pretty pissed off as it was purchased early Sep last year and has already been sent back to ASUS in Taiwan for the USB charge port board replacement. Now 1 yr and 17 days old.
I do not know what to do now except push for a repair under warranty.
Nearly on the day when my warranty went out the ZenFone did it to.Used Bluetooth to my headphones and suddenly it went dead for good.Was reading that others on the net had the same problem and guess its a major built in fault on a rather expensive phone when i bought it. Got a new phone of a different brand and will for sure never return to any Asus phones when quality aint a strong word for that brand. Over and out.
Wow. I was looking at these phones but there are issues it seems.
Rule #1 if your OS is fast, stable and fulfilling its mission...
Do Not Update!
This goes double for carrier phones. AT&T for example can wreck your user experience with their later updates.
With Pie and above security isn't an issue unless you do something stupid.
Don't get sucker in by scare hype.
Always redundantly backup critical data to at least 2 hdds and always be ready to reload. Reload if you can't resolve a malware issue asap. Cover your ass...ets