[Q] can't boot / led blinking red - Xperia Z3 Q&A, Help & Troubleshooting

Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.

Space_pilot said:
Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.
Click to expand...
Click to collapse
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool

Most likely the battery has drained beyond its limit Plug it in via wall and leave it on charge it could take 1-3 Hours for it to reach its limit until it will begin the charging Cycle, I recommend using the official charger that came with the phone

dontbelive said:
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool
Click to expand...
Click to collapse
Flashtool seems to be not recognise my phone sadly, the only working key combination its - pressing small key near sim + power button, shortly i was able to get these vibrations by pressing power + vol. up, but its not works anymore.
Will leave phone on charge till tomorrow.

nothing happened, still blinking red being connected to wall charger whole night, might call O2.

Space_pilot said:
nothing happened, still blinking red being connected to wall charger whole night, might call O2.
Click to expand...
Click to collapse
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2

Hussain_Salam said:
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2
Click to expand...
Click to collapse
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.

Space_pilot said:
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.
Click to expand...
Click to collapse
Hm this is strange, I'm not really sure what seems to be the issue

Hussain_Salam said:
Hm this is strange, I'm not really sure what seems to be the issue
Click to expand...
Click to collapse
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands

Space_pilot said:
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands
Click to expand...
Click to collapse
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.

Artood2s said:
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.
Click to expand...
Click to collapse
Hi, as i mentioned ready, i was only able once to get vibrations by using power + volume up, its somehow don't work with my phone, maybe cause battery have very low voltage/charge. Anyhow, im using power + reset key near sim, its works always still and i can repeat it endless, its seems, till the battery will just drain off completely.
But yes im tryed 3-4-5 more resets one by one but no progress :/
Even if i get it fixed i will send it to DAT/Sony anyways, its a noway solution for the price i paid .

just for a log: got replacement - Mainboard defect. Report says they replaced the Mainboard and therefore its imei was changed, but im sure its completely new device. Whatever its working and stable, and can be completely drained off without any bs about battery sleepmod, how its was mentioned by someone on these forums. Sure this may have a place but its should be completely controlled by software/hardware, so i dont keep my eyes on the percentage of charge alltime.
At least there root nocking at the door

Related

Nexus 5 won't start, noise while charging

Hi guys, first of all I want to apologize if my english is not that good, you see, here in Argentina we speak spanish.
That being said, let me tell what's my problem:
I bought in Spain 2 weeks ago a brand new Nexus 5, that arrived yesterday. It was working just fine, I waited till the battery dropped to 0%, then charged to 100% and everything seemed to be working just fine.
That same night, I had the battery half charged and I left it charging the whole night, as I always do on any phone.
Today, when I woke up, the phone was really, really hot, and I wasn't able to turn it on.
I cooled it down, tried many combinations for many minutes of volumes up + down + power, or only just one volume and the power, etc, but nothing worked.
Now, when I plug it, the plug makes this weird ticking noise (quite rithmic I have to say), and of course, nothing appears on the screen. Yes I have tried to use another plug, to the wall and to the computer, but nothing is working.
What should I do?
Try holding down the power button for 30 seconds and see if itll boot up.
Lokke9191 said:
Try holding down the power button for 30 seconds and see if itll boot up.
Click to expand...
Click to collapse
Well, I tried it already, but nothing.
Are you using the LG charger that came with the phone? And do you see the white battery icon on screen when you plug it in?
Lokke9191 said:
Are you using the LG charger that came with the phone? And do you see the white battery icon on screen when you plug it in?
Click to expand...
Click to collapse
Yes, I use it, and no, I do not see it.
Yet, the phone, turned off and everything (while unplugged), its temperature went high again, that was weird.
I hate to say it, but it seems like faulty hardware. I'd send it back for replacement.
Really? Nobody can help me? I'm quite desperate
Yet, the phone, turned off and everything (while unplugged), its temperature went high again, that was weird.
Click to expand...
Click to collapse
Looks like PMIC got toasted by broken charger. Don't know if it can be repaired, but if you have warranty you can return phone.

Phone crashed and won't turn back on

I have a stock phone HTC One (M8) that has never been rooted. Today I pulled my phone out of my pocket and it wouldn't turn on. I've tried:
pressing the power button along with the volume up
Pressing power and volume down
Pressing power and volume up and down
I took it to the Verizon store and they said they would have to ship a refurb out to me. I wanted to check this forum to see if anyone has ideas before I get a refurb.
Thanks in advance!
Simular situation - will not power up or hold charge
Im S-off and unlocked .... I downloaded the new RUU 4.4.4 and everything was fine. the next day the battery drained completely and I plugged the charging cord in. I got the battery icon in the center of the screen and 0% life. The orange light is blinking, but the battery level doesn't change. I cannot get it to power up or get into the bootloader. Once I unplug the power cable the unit doesn't power on. if the keep the unit plugged In for a power source I'm still unable to boot. I'm totally out off ideas ... can I get someone to respond to help me out in this desperate time.
devilman30 said:
Im S-off and unlocked .... I downloaded the new RUU 4.4.4 and everything was fine. the next day the battery drained completely and I plugged the charging cord in. I got the battery icon in the center of the screen and 0% life. The orange light is blinking, but the battery level doesn't change. I cannot get it to power up or get into the bootloader. Once I unplug the power cable the unit doesn't power on. if the keep the unit plugged In for a power source I'm still unable to boot. I'm totally out off ideas ... can I get someone to respond to help me out in this desperate time.
Click to expand...
Click to collapse
Can you try a different charger and cable? The blinking orange light is what they do when they are completely dead. Starts out blinking and wont go solid until enough charge is present to actually boot the phone.
I just upgraded to 4.4.4 as well maybe 3-4 days ago. I had been able to charge the phone a couple of times without issue right up until it wouldn't turn on yesterday.
I left the phone off the charger overnight and tried rebooting again this morning, and nothing.
ttown said:
I just upgraded to 4.4.4 as well maybe 3-4 days ago. I had been able to charge the phone a couple of times without issue right up until it wouldn't turn on yesterday.
I left the phone off the charger overnight and tried rebooting again this morning, and nothing.
Click to expand...
Click to collapse
Same here .. Been on the charging cord for a few days without any change in battery %.
Dodat ... Is there anyway to revive the M8 to accept the charge?
ttown said:
I have a stock phone HTC One (M8) that has never been rooted. Today I pulled my phone out of my pocket and it wouldn't turn on. I've tried:
pressing the power button along with the volume up
Pressing power and volume down
Pressing power and volume up and down
I took it to the Verizon store and they said they would have to ship a refurb out to me. I wanted to check this forum to see if anyone has ideas before I get a refurb.
Thanks in advance!
Click to expand...
Click to collapse
Try this:
Battery is fully charged, but the device does not turn on
Plug device into the provided HTC wall charger that came with the device.
Press and hold the Power, Volume up and Volume down keys for 1 - 2 full minutes. The battery should re-calibrate and the device will then turn on.
or
Battery shows less than 0% charge level
Plug device into the provided HTC wall charger that came with the device.
Charge the device until the LED indicator glows solid red.
Attempt to power the device on as usual. If it will not power on, press and hold the Power and Volume up keys for 10 seconds while still on the charger.
I tried this just now, nothing.
When I hook up the charger, I don't get any lights to indicate that the phone is charging.
It's like the phone is bricked, but I haven't messed with any ROMs at all. I'm completely stock and locked.
ttown said:
I tried this just now, nothing.
When I hook up the charger, I don't get any lights to indicate that the phone is charging.
It's like the phone is bricked, but I haven't messed with any ROMs at all. I'm completely stock and locked.
Click to expand...
Click to collapse
I am unlocked but am having the same problem. I've had the phone since almost launch day and it's been fine until now.....all of a sudden it won't charge. I've tried many different cables and chargers that I know work, but nothing gives.
Were you able to figure anything out? Really don't want to have to get a refurb as I don't think I'll be able to get it rooted/unlocked anymore.
edit: After letting it "charge" for about an hour I was able to turn the phone back on. It said the battery was at 30% but was draining like 2% every 15-20 seconds. Looking at the settings it said the battery state was unkown (where it usually says not charging or charging). Something is definitely doing on here, but I have no idea what. I tried rebooting to recovery from the ROM but it just shut off. Now it's doing the same thing again (0%, won't turn on). Ugh!

Z3 will not turn on no matter what

So this morning i unplugged my phone, fully charged, and used a flashlight app. Then all of the sudden my phone just went black and i have not been able to get it to do anything for over an hour and a half now. No matter what i do it will not turn on. Ive tried to power button/rockers combo to get it to turn on, nothing, Ive tried the little button in the sd card compartment, nothing.... Anyone else have this issue? I cannot find anything on the Z3 for this, only stuff for the older models... Thanks.
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
nobby00900 said:
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
Click to expand...
Click to collapse
Nothing... I cant get the phone to do anything at all. I really do not understand.
I can't help then mate other than suggesting taking it back to where you got it from or sending it to Sony. Hopefully somebody else can help you out to save you the hassle
Planeck said:
Nothing... I cant get the phone to do anything at all. I really do not understand.
Click to expand...
Click to collapse
Did you hold the buttons in for ages; literally 20 or 30 seconds?
poldie said:
Did you hold the buttons in for ages; literally 20 or 30 seconds?
Click to expand...
Click to collapse
Over a minute, still nothing
Planeck said:
Over a minute, still nothing
Click to expand...
Click to collapse
Hello, my girlfriend have the same problem in his Xperia Z3. When she works his phone lying on the desk. She want call to me and the power/lock button don't work. She call to me from other mobile phone and she describe problem. After 10 seconds search in google I find a way to restart phone. She pressed little yellow switch under nano Sim/micro SD plug. Phone power down and never give up. Power button is dead, combinations : vol+ and power , vol- and power, vol+ and vol- and power also didn't work. When I plug the USB cable the charging will start normally. In screen I have a big battery icon with animation.
Maybe someone have similar problem with Z3 and know a solution??
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
That is not normal and even if you could get it back from that sort of failure, you don't want this device unless it is fixed or replaced.
abhinav.tella said:
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
Click to expand...
Click to collapse
Still nothing. Power/unlock button is dead. Today I go to sell point (T-mobile Poland ) and leave for warranty repair. I used Xperia Z3 for 2 weeks
If you are within 14 days TMO should give you a brand new device.
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
abhinav.tella said:
If you are within 14 days TMO should give you a brand new device.
Click to expand...
Click to collapse
acpg100 said:
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
Click to expand...
Click to collapse
Hello,
Xperia Z3 back from repair few days ago. Message from service: hardware repair, updated soft, phone is 100% functionality and compatible with specification from producer.
Ive just received my z3 as replacement for g flex and its from Plus poland lol.
Sent from my Xperia Z3 using XDA Free mobile app
Just happened to me today- Xperia Z3 Compact
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Mines 'died' twice, both times the only way I could get it to turn back on was to connect to magnetic charger dock/cable
this is really works on me.. !!! try this one.....
anthgabb said:
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Click to expand...
Click to collapse
just do the no .3 ... and it works to me... thank u for posting this .. it helps me a lot.......
It's called the 'sudden death' bug and a small number of sony xperia phones die from it., including the Z3. It is more common in the Z3 Compact (I suffered from it and had to get it replaced). Just google sony Z3 sudden death.
Did the OP use a quick charger on his Z3? The reason I ask is that the repairer I sent my Z3C to originally said the motherboard was gone and needed to be replaced, possibly cased by current. I used to use a quick charger on my Z3C and wonder if it caused it as the phone worked perfectly for 6 weeks before dying.
There are several so called fixes and workarounds that work for some people, not all. Only a motherboard replacement fixes it properly.
Fix for Z3 not powering up / no charge LED
My Z3 would not power up and no charge LED when cable plugged in. Finally found this solution on Sonymobile support website which fixed my phone!
To force the device to restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") until the device has emitted three vibrations, and then release the OFF button. The device turns off automatically.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the 2-minute restart procedure.
To force a 2-minute restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
I had to hold the 'off' button for about 60 seconds before the phone vibrated and sprung into life - phew!
I bought mine with the broken screen so I don't know for sure what happened. Bid won for $37
The led light came on when plugged in, but no vibrations. The computer recognized it and installed as the D6633. Properties show the battery had charged to 29%, 60%, 99%.
But clicking into it just shows a blank page. No folders, drive volumes, or anything.
However if it is not hooked up to a charger or computer then as well as no vibration there is no lights either. Does get a little warm though.
Bought the new display and powerflex. Still wont turn on, no vibrations, and only shows led when plugged in.
Tried the volume up, down, power, all three, reset button in sim tray.
PC Companion can't work with it. It almost worked once but said if there was a google account and I did not have the info I would be facing the whole account lock fiasco....No thank you. Can't even get it to recognize it for that option properly anymore anyway.
Could easily connect it into fastboot mode, but getting it into flash mode took much much much more effort. But eventually I did and flashed an image with flash tool. Went fine. Flashed everything......NO CHANGE......
I'm guessing at this point maybe the board was more damaged than seems....Though it's weird how the computer recognizes it and can flash everything.
Or there is a damaged power IC, transistor, capacitor, or something.
I really hope Sony took care of this in the Z5 and it is no longer an issue in future devices. It was said in a few comments above that only a few people are affected....Yet there are endless searches and pages with a dramatic number of users facing it.

LED is blinkin red.. no charging, no hard reset..

Hey,
yesterday night i wanted to check some Whatsapp and grabed my Z3 from the desk.. it was off and didnt react to powerbutton and even not to vol up + power..
When i pluged usb on it, the led was just blinking red.
Now.. i know i have to give it to o2 but.. before.. is it possible somehow to save all data in any way?
loki4321 said:
Hey,
yesterday night i wanted to check some Whatsapp and grabed my Z3 from the desk.. it was off and didnt react to powerbutton and even not to vol up + power..
When i pluged usb on it, the led was just blinking red.
Now.. i know i have to give it to o2 but.. before.. is it possible somehow to save all data in any way?
Click to expand...
Click to collapse
did you try charging it over night?
Yes.. Didn't change anything
Sent from my GT-I9305 using xda app-developers app
Did you charge using pc or wall charger? That can make a huge difference. Try charging overnight with wall charger. Mine usually comes back to life after a few minutes at wall charger. Pc just doesn't charge quick enough
loki4321 said:
Hey,
yesterday night i wanted to check some Whatsapp and grabed my Z3 from the desk.. it was off and didnt react to powerbutton and even not to vol up + power..
When i pluged usb on it, the led was just blinking red.
Now.. i know i have to give it to o2 but.. before.. is it possible somehow to save all data in any way?
Click to expand...
Click to collapse
2 things you can try.
- the reset button at the SD and sim slot. Its a white square far at the left (display facing upwards).
Press and hold it for 10 seconds or so. (Don't press too strong)
But that didn't ever do anything to me, as I once tried to reboot at recovery mode with it.
- wait, wait and wait until the battery is empty (as it's not easily to be taken out). Then connect the stock standard wall charger. Wait for 15min. You can check what happens, but don't touch the phone.
If the led remains red, you can try to power it on, but chances is that it still doesn't work.
If everything else happens, you might be lucky (the led might not be red again).
Good lluck
I'm always curious if a thing worked, leave a message if success or not.
Hey,
after days on the charger i get following:
Phone charges for about 10 seconds.. screen goes on and so and then it stopps, fashes the red led and starts again. i believe the screen takes to much energy at this stage of charging.
i also know what happened.. at this night my phone showed me a looooong time 50% battery.. and it went off.. so the battery drained to much and i dunno how to get it back to work right without giving it back
i can enter fastboot but adb cant conect.. so i dont know how to make a backup other than this..
Sounds like your charger or your cable are faulty (at least, hopefully it's that)
With the wallcharger it should charge quick enough to not go off again.
Definitely try a different charger and cable, if that fails i recommend you claim warranty because then it's probably a hardware failure.
Chargers were all okay, tested them with my i9305, but with my Z3 they didnt work.. just a loop (Charging Loop i will call it yaaay)
I went to o2 today, they took it without charger or else and will repair it.. they gave me a S3 mini for this time (my s3 lte doesnt take any sim cards anymore x.x)
so, hardware failure i believe.. but it was the new 5.02 lollipop.. so be careful if the battery stucks at certain point!

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

Categories

Resources