Database Info

I can't download anything from the play market I get 491 error for 2 days now

I had this error before but the thing I did to fix it isint working now. I had to clear the proxy IP address before ans that worked but I can't find how to do it since the interface of ics is different so the instructions on how to do it don't work. Pls help. I havent been able to download or update any apps for 2 days now. Usually this problem passes in 24 hours.
Sent from my HTC Sensation Z710e using XDA

iverson3-1 said:
I had this error before but the thing I did to fix it isint working now. I had to clear the proxy IP address before ans that worked but I can't find how to do it since the interface of ics is different so the instructions on how to do it don't work. Pls help. I havent been able to download or update any apps for 2 days now. Usually this problem passes in 24 hours.
Sent from my HTC Sensation Z710e using XDA
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Click to collapse
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.

THANKS IT WORKED!!!!!!!!!!!!!!
Sent from my HTC Sensation Z710e using XDA

How do you go about deleting your account? Do you completely delete the gmail account or just the play application?

lileann_is said:
How do you go about deleting your account? Do you completely delete the gmail account or just the play application?
Click to expand...
Click to collapse
By deleting your account from the play store, you have to go to menu-settings-apps-all apps-play store
There just clear the data and reboot the phone. When the phone comes back up, sign into your account again.
On a separate note, please take a look at "your devices" in the google play and music. If you have too many devices in each app, the app will prevent any syncing and hang. This happens when you flash multiple roms and the build.props make the phone different in some way, and in turn, make you have different devices listed in your settings. Just a fyi.

Okay that worked I believe. Thanks so much.

if rooted & getting (491) error nothing will install
Press vol(down)+Pwr+home buttons same time time and rooted menu 1st option will be reboot. This will fix error (491) and now you will be able to install without ERROR 491. Worked for me Samsung Galaxy S3.

nukstr said:
Press vol(down)+Pwr+home buttons same time time and rooted menu 1st option will be reboot. This will fix error (491) and now you will be able to install without ERROR 491. Worked for me Samsung Galaxy S3.
Click to expand...
Click to collapse
in htc devices holding together power button + volume down it takes you to the bootloader
no need for home button

malybru said:
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
Click to expand...
Click to collapse
it isnt helping me........i have rooted my phone and nw i cant download even a single stuff!!!!

Error 491 Google Play
malybru said:
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
Click to expand...
Click to collapse
Hi, does not work, because the problem is repeated after a few days. And I used this procedure for a while. I mention I have Note 2 (rooted) and the problem persists. And believe me it's annoying to delete your account every time the error occurred, then restart the phone, to sync your account again and so on. There must be another solution that will not put you to restart the phone every time.

error 491 cant download
I just had this issue. What i did to correct it was go into titanium backup found my original download app and restored it from a previous backup. Work perfect and no more error 491 when trying to download.

no luck
I've taken each step listed in this thread to no avail.. (I'm on a galaxy s3 rooted) at a loss still having this error code :crying:

fixed?
poyzzone said:
Hi, does not work, because the problem is repeated after a few days. And I used this procedure for a while. I mention I have Note 2 (rooted) and the problem persists. And believe me it's annoying to delete your account every time the error occurred, then restart the phone, to sync your account again and so on. There must be another solution that will not put you to restart the phone every time.
Click to expand...
Click to collapse
Did you find any solution for this? Thanks for your answer!

*SOLVED* "Can't establish a reliable data connection to the server"

I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?

mikhail777 said:
I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
Click to expand...
Click to collapse
Factory reset would be the way to go!

I backed up sd card and did a factory reset, when phone rebooted into recover it said E:format_volume: rfs format failed on /dev/block/stl11. I restarted phone and same issue, not able to connect with market, yet file explorer was able to update by itself? Id like to try the youtube fix, but all i could find was the 2.4.4 version online and when I try to log on it sends me to sync.. Any other options? maybe hard reset??

Hmm.....I'd say GR then go from there.

I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.

mikhail777 said:
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
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Click to collapse
No problem, Glad to see your up nd running again
Sent from my Maybach s 4g

How?
How does it solved?

Full wipe and clean re-flash.

Error, error and error

Hi,
my TF700t (stock ROM) gets error on many apps, Gmail stuck, Titanum Backup stuck, Helium Backup got error, stock Browser also, and many others as well. (small black window: report or close)
I unistalled Gmail to stock version, got error, updated via GooglePlay, got error, deleted all app data, got error, restore an earlier version, got error.
And many other apps too...
I cant imagine what is the solution, because I dont want to factory reset all the TF700.
I have no logcat
What is your opinion?

luupocok said:
Hi,
my TF700t (stock ROM) gets error on many apps, Gmail stuck, Titanum Backup stuck, Helium Backup got error, stock Browser also, and many others as well. (small black window: report or close)
I unistalled Gmail to stock version, got error, updated via GooglePlay, got error, deleted all app data, got error, restore an earlier version, got error.
And many other apps too...
I cant imagine what is the solution, because I dont want to factory reset all the TF700.
I have no logcat
What is your opinion?
Click to expand...
Click to collapse
You didn't say what your error message says so it's difficult to offer any help.

sbdags said:
You didn't say what your error message says so it's difficult to offer any help.
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Click to collapse
Any error message, only the "Report" or "Close" buttons.
But I got new problem now...
I tried to recover old settings, but I got a bootloop. I didn't have TWRP or CWM on my tablet.
What can I do?

luupocok said:
Any error message, only the "Report" or "Close" buttons.
But I got new problem now...
I tried to recover old settings, but I got a bootloop. I didn't have TWRP or CWM on my tablet.
What can I do?
Click to expand...
Click to collapse
You'll have to give more info than any error message. Error messages tell you what the error is, if you can't say what they are now can we be expected to help you?
Anyway, all irrelevant now as you have caused a bootloop. Which app did you use to recover old settings from? Not sure how twrp or cwm would help you as you are stock so your only choice is to try a factory reset. I don't think you have any other choices to try unfortunately.

I made a factory reset via asus bootloader, this "solved" bootloop, but lost all settings and docs.
Thx anyway

Play Store error -24?

Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night

Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search

DaNightmare said:
Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2027663

Already tried
jd1639 said:
Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search
Click to expand...
Click to collapse
I tried it and it doesn't work.

Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.

Got error in adb
mistahseller said:
http://forum.xda-developers.com/showthread.php?t=2027663
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Click to collapse
Tried the adb method too. It says permission denied.

It does not work
x8hsu said:
Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.
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Click to collapse
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.

DaNightmare said:
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.
Click to expand...
Click to collapse
you didn't follow the post completely, if none of this is working factory reset is your last option.

Will this work?
I just had one last idea. Would flashing the 4.4.2 update via adb fix the problem? If not, I guess its backup and wipe then.

Viber backup not working since Android 12?

Title pretty much says it all. Was working fine until I updated to A12. Every time it gets to the 90-95% it hangs and says ''there was an error during the restore process blah blah.."
I've tried the usual suspects like clearing cache, deleting and then re downloading the app. No dice.
Can someone that's on Android 12 and that has this app go to settings- Account- viber backup and see if it works?
Any advice is much appreciated!

backup works here. didn't try to restore though. if restore is issue maybe check viber has all permissions granted

raul6 said:
backup works here. didn't try to restore though. if restore is issue maybe check viber has all permissions granted
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Click to collapse
Finally got it to work. I'm thinking Viber did something from their end to fix the hang up since it now completes the backup all the way through. No issues with restoring at all since that worked from the beginning.