Play Store error -24? - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night

Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search

DaNightmare said:
Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2027663

Already tried
jd1639 said:
Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search
Click to expand...
Click to collapse
I tried it and it doesn't work.

Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.

Got error in adb
mistahseller said:
http://forum.xda-developers.com/showthread.php?t=2027663
Click to expand...
Click to collapse
Tried the adb method too. It says permission denied.

It does not work
x8hsu said:
Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.
Click to expand...
Click to collapse
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.

DaNightmare said:
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.
Click to expand...
Click to collapse
you didn't follow the post completely, if none of this is working factory reset is your last option.

Will this work?
I just had one last idea. Would flashing the 4.4.2 update via adb fix the problem? If not, I guess its backup and wipe then.

Related

Netflix problem?

When I bought the Phone the app worked perfect, but since .12 it doesn't work anymore. I reinstalled but nothing works. I can see the menu but When I try to watch something says loading forever. Is there a way to fix it? Thanks in advance
Yoru9102 said:
When I bought the Phone the app worked perfect, but since .12 it doesn't work anymore. I reinstalled but nothing works. I can see the menu but When I try to watch something says loading forever. Is there a way to fix it? Thanks in advance
Click to expand...
Click to collapse
Did you try clearing data and cache of the app?
Sometimes some apps do not work after upgrading the firmware and you've to clear data and cache to make them work again!
saurabh007 said:
Did you try clearing data and cache of the app?
Sometimes some apps do not work after upgrading the firmware and you've to clear data and cache to make them work again!
Click to expand...
Click to collapse
Yes, I read other people has same problem after updating but none solution. Thanks anyway.
Still no solution to this problem? I've had this since I got the phone back in November. Updated straight to 4.2, never tried it on 4.1. I can't believe this hasn't been solved yet, with the recent releases and everything. Meanwhile I've just been using this app, it's a bit outdated but at least it does the job.
http://forum.xda-developers.com/showthread.php?t=1178425
I just updated Netflix app, it works now
Sent from my Xperia L

[Q] Play Store crashes when updating multiple apps

Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Hello,
Clear Playstore's app data and cache and reconnect your google account as see whether the problem persists?
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
andreipaval said:
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
Click to expand...
Click to collapse
Please Help
andreipaval said:
Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Click to expand...
Click to collapse
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Did you by any chance ever went into the recovery and tried clearing the cache from there?
andreipaval said:
Did you by any chance ever went into the recovery and tried clearing the cache from there?
Click to expand...
Click to collapse
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Im in the same boat as you on this one.
paolo200 said:
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Click to expand...
Click to collapse
paolo200 said:
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Click to expand...
Click to collapse
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
y2whisper said:
Im in the same boat as you on this one.
Click to expand...
Click to collapse
Rooted? Custom recovery?
Did you try to clear cache from recovery? How long does it take?
andreipaval said:
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
Click to expand...
Click to collapse
Yes I am rooted using CWM Based Recovery 6.0.4.7 with SuperSU 1.94 and BusyBox 1.22.1-Stericson on stock Samsung firmware Android 4.4.2 NB4 unbranded
clearing the cache from CWM recovery only takes a few seconds in my case. I did not try reformatting or anything else because I don't want to risk bricking it.
I will post a logcat as soon as I know how to do it.
Yup to both. Wipe was very fast... Almost too fast in my opinion
Sent from my Nexus 5 using Tapatalk
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Might try TWRP to see if it helps
Sent from my Nexus 5 using Tapatalk
Has anyone found the solution yet? no way to update all apps at once. this is driving me crazy especially when there are many apps to update
I'm also experiencing this behavior as well.
Sent from my Nexus 5 using Tapatalk
I have the same issue. Stock rooted...
I don't have a nexus but I was using a google edition ported ROM for my HTC One and was having the same issue drive me nuts. I flashed the stock sense ROM back and the store works fine now. It seems like this problem is google edition devices/OS. I never found a fix though, except to enable automatic updating so it happens in the background. That worked for me
indeed the updates work fine in the background but I would really like to know what causes this issue
Those having this problem can you guys make sure you have the latest Google Play build? Latest is 4.8.20. Go to your play store, go to play store settings and at the bottom it should say 4.8.20. If your version is earlier than that, tap the build version and it should say there's a newer version and that it's installing. At that point, exit from the play store app, and give it a minute or two. Enter back into the play store app, and you repeat the steps to see that you have upgraded your play store build.
Sent using Etch-a-Sketch
Yes, the Play Store app is updated to the latest version. Now I already got the 4.4.3 update, but the issue is still appearing, but not everytime. I think it depends on the sizes of the updating apps, it might be something related to the cache partition. Can you guys try and clear the cache from the recovery and see how much it lasts? For me it lasts more than 5 minutes and it doesn't seem normal.
Sent from my Nexus 5 using XDA Free mobile app
I had the same issue on my S4. After the play store closed about 5 times today when updating apps I decided to Google it. I found someone with a similar issue, and their fix was to enable the Download Manager app, that had somehow been disabled. Mine was already enabled, but I cleared the cache from that app, and then I was able to update my remaining 5 or so apps with no crashes.
I'm not sure how permanent of a fix it is, but it's working so far. Don't know if I'll have to clear it again later or not.

[HELP] Error RPC:S-3

Hi there;
I reinstall the stock rom on my nexus 5. At the beginning all my apps get well installed. But I see that Zooper Pro Widget didn't install, I try to install it manually but I receive the message error RPC:S-3...
I found a thread on XDA a tried everything were mentioned there but nothing works .
The problem seems to be with Zooper cause I can install other application without problems.
Any idea ?
Did you install the latest stock image, 4.4.3? Maybe zopper isn't compatible with it yet
Sent from my Nexus 5 using XDA Free mobile app
Faxx4840 said:
Hi there;
I reinstall the stock rom on my nexus 5. At the beginning all my apps get well installed. But I see that Zooper Pro Widget didn't install, I try to install it manually but I receive the message error RPC:S-3...
I found a thread on XDA a tried everything were mentioned there but nothing works .
The problem seems to be with Zooper cause I can install other application without problems.
Any idea ?
Click to expand...
Click to collapse
Have you tried removing your gmail account and then adding it back?
Yes I try to remove my account, to clear data of play store, service google etc.
Yes zooper its compatible.
I also tried to reflash 4.4.2 stock rom but have the same issue with zooper pro ! WTF ?!
http://forum.xda-developers.com/showthread.php?p=53197786
Sent from my Nexus 5 using Tapatalk
Ben36 said:
http://forum.xda-developers.com/showthread.php?p=53197786
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thanks but I try everything and not works... What is weard is that the problem is just with the zooper app...
Had this same issue today trying to update greenify, weird.
Finally the app update alone after a moment, don't know why and how this fix but everything goes well now.
Faxx4840 said:
Finally the app update alone after a moment, don't know why and how this fix but everything goes well now.
Click to expand...
Click to collapse
Got the same issue at the moment with an app (Scrum Poker).
I tried clearing stuff (google play and google play services - didn't touch the play framework data yet) but to no avail. The app is constantly nagging me about updates and I will probably end up uninstalling it.
kraven001 said:
Got the same issue at the moment with an app (Scrum Poker).
I tried clearing stuff (google play and google play services - didn't touch the play framework data yet) but to no avail. The app is constantly nagging me about updates and I will probably end up uninstalling it.
Click to expand...
Click to collapse
I hope you will have the same luck I have. I had to wait just one day and everyhing seems to be good now.
It seems that's a a random issue. I was updating my apps when I only had this error with CM Browser.
This is happening to me too, I thought that it's because I rooted with towelroot.
I had to download the apk using apk downloader chrome extension and sideload it.
I could not update using play store. I uninstalled it tried to install it fresh but I still got the error. After I sideloaded it, I uninstalled it and tried to install it directly from Google play and it worked!
Edit: the apps that I could not update were gtasks and badland.
Sent from my Nexus 5 using Tapatalk
geemaan said:
This is happening to me too, I thought that it's because I rooted with towelroot.
I had to download the apk using apk downloader chrome extension and sideload it.
I could not update using play store. I uninstalled it tried to install it fresh but I still got the error. After I sideloaded it, I uninstalled it and tried to install it directly from Google play and it worked!
Edit: the apps that I could not update were gtasks and back and.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Did the same, and now I don't get the nag about the update. Guess there was something odd, since I had to "force" to download the latest, so maybe the error is actually on google's side and I have been resetting and reconfiguring stuff like a mad man for nothing
Exactly.I cleared data for Google play and Google play services, uninstalled updates for Google play, I even cleared data for Google framework but nothing helped. It could be a Google issue.
Sent from my Nexus 5 using Tapatalk
---------- Post added at 08:58 PM ---------- Previous post was at 08:46 PM ----------
More tests:
I can install a new app or uninstall an app and then reinstall it without a problem.
It seems that only apps that have updates generate this error.
*EDIT* There's a new update for rayman fiesta run and the update worked so the problem could be fixed already
*EDIT2* I uninstalled Badland and it still gives the error when I try to install it fresh.
Sent from my Nexus 5 using Tapatalk
I'm assuming this is perhaps an issue on Google's end somehow. I've never had this error, as I've always been stock/rooted. However, I am now getting this error when trying to update the ESPN Sportscenter app. I figure I'll just wait to see if it resolves itself.
charesa39 said:
I'm assuming this is perhaps an issue on Google's end somehow. I've never had this error, as I've always been stock/rooted. However, I am now getting this error when trying to update the ESPN Sportscenter app. I figure I'll just wait to see if it resolves itself.
Click to expand...
Click to collapse
Im getting the same error on the ESPN app as well. I am completely Stock and unrooted.
charesa39 said:
I'm assuming this is perhaps an issue on Google's end somehow. I've never had this error, as I've always been stock/rooted. However, I am now getting this error when trying to update the ESPN Sportscenter app. I figure I'll just wait to see if it resolves itself.
Click to expand...
Click to collapse
+1
Yesterday I was finally able to install CM Browser. I didn't do anything to fix it.
In my case force downloading the latest version from play store (using the chrome extension on my desktop) did the trick. It seems that the version that google was serving me by default was 2.3 though it was notifying me that it had an update ready.
Guess it's some sort of caching issue, but for me it was annoying (was so close to reset the phone).
charesa39 said:
I'm assuming this is perhaps an issue on Google's end somehow. I've never had this error, as I've always been stock/rooted. However, I am now getting this error when trying to update the ESPN Sportscenter app. I figure I'll just wait to see if it resolves itself.
Click to expand...
Click to collapse
Just an update from my post above. I was getting the error all day yesterday trying to update the Sportscenter app. This morning, it updated fine. I didn't do anything at all. I guess a little patience does go a long way.

unfortunately, maps has stopped

Hello, I keep having this problem for a week. Could you please tell me how to fix it? I am using a p905 note pro lte internatonal sim lock free, unrooted device. Thanks
Go to settings 》application settings and try clearing the data for the application
do you mean application manager? Tried twice but the issue remains.
petercohen said:
do you mean application manager? Tried twice but the issue remains.
Click to expand...
Click to collapse
try and uninstall it and re-install if you are able.. something could have gotten screwy ... also.. a lot of the google apps tend to sometimes have issues after updates.. you could just try and uinstall the most recent update and see if it still occurs..
From my Fired-up Note Pro 12.2!
Zugshad said:
try and uninstall it and re-install if you are able.. something could have gotten screwy ... also.. a lot of the google apps tend to sometimes have issues after updates.. you could just try and uinstall the most recent update and see if it still occurs..
From my Fired-up Note Pro 12.2!
Click to expand...
Click to collapse
I cannot uninstall the app. there is no such option. i uninstalled update and this error message shows up non-stop.
keep having the problem the entire day. what can I do? thanks
I uninstalled updates and the error shows up like craxy. Then, I went to playstore to reinstall update. Still get the error shown on the topic. Is there anything that I could do besides a factory reset?
petercohen said:
I uninstalled updates and the error shows up like craxy. Then, I went to playstore to reinstall update. Still get the error shown on the topic. Is there anything that I could do besides a factory reset?
Click to expand...
Click to collapse
are you rooted?if you are, you can use Titanium Backup to uninstall the app (think you might have to buy the pro if you dont have in order to mess with system apps, but if you dont own and are rooted, 1 of the few apps very worth buying).
if you do this, then you can go and reinstall from playstore as a fresh install..
if those don't work, then factory reset/odin back to stock may be needed..
also, if rooted you could try using a rom and flash that as an option..
My device is not rooted. Is there a way to solve the problem without rooting?
Only other thing I'd try prior to a factory reset would be to remove your google account information and then add it back in (settings - general - accounts). This may reset GAPPS (google apps) to the point where maps works again.
Did you by any chance delete or deactivate several Google processes? Like Google Services?

playstore crashing after installing mod

Hello,
Yesterday I've installed modded playstore. It started to crash a lot after this, so I've used my backup of normal app, but it was crashing aswell. I used factory reset altho store keeps crashing anyways.
Do you guys have some idea to fix my problem? thanks in advance
aidsuser said:
Hello,
Yesterday I've installed modded playstore. It started to crash a lot after this, so I've used my backup of normal app, but it was crashing aswell. I used factory reset altho store keeps crashing anyways.
Do you guys have some idea to fix my problem? thanks in advance
Click to expand...
Click to collapse
Working, maybe my fix wasn't quite good (reinstalling ROM) but finnaly it's working as it meant to be.

Categories

Resources