unfortunately, maps has stopped - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

Hello, I keep having this problem for a week. Could you please tell me how to fix it? I am using a p905 note pro lte internatonal sim lock free, unrooted device. Thanks

Go to settings 》application settings and try clearing the data for the application

do you mean application manager? Tried twice but the issue remains.

petercohen said:
do you mean application manager? Tried twice but the issue remains.
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try and uninstall it and re-install if you are able.. something could have gotten screwy ... also.. a lot of the google apps tend to sometimes have issues after updates.. you could just try and uinstall the most recent update and see if it still occurs..
From my Fired-up Note Pro 12.2!

Zugshad said:
try and uninstall it and re-install if you are able.. something could have gotten screwy ... also.. a lot of the google apps tend to sometimes have issues after updates.. you could just try and uinstall the most recent update and see if it still occurs..
From my Fired-up Note Pro 12.2!
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Click to collapse
I cannot uninstall the app. there is no such option. i uninstalled update and this error message shows up non-stop.

keep having the problem the entire day. what can I do? thanks

I uninstalled updates and the error shows up like craxy. Then, I went to playstore to reinstall update. Still get the error shown on the topic. Is there anything that I could do besides a factory reset?

petercohen said:
I uninstalled updates and the error shows up like craxy. Then, I went to playstore to reinstall update. Still get the error shown on the topic. Is there anything that I could do besides a factory reset?
Click to expand...
Click to collapse
are you rooted?if you are, you can use Titanium Backup to uninstall the app (think you might have to buy the pro if you dont have in order to mess with system apps, but if you dont own and are rooted, 1 of the few apps very worth buying).
if you do this, then you can go and reinstall from playstore as a fresh install..
if those don't work, then factory reset/odin back to stock may be needed..
also, if rooted you could try using a rom and flash that as an option..

My device is not rooted. Is there a way to solve the problem without rooting?

Only other thing I'd try prior to a factory reset would be to remove your google account information and then add it back in (settings - general - accounts). This may reset GAPPS (google apps) to the point where maps works again.

Did you by any chance delete or deactivate several Google processes? Like Google Services?

Related

*SOLVED* "Can't establish a reliable data connection to the server"

I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
mikhail777 said:
I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
Click to expand...
Click to collapse
Factory reset would be the way to go!
I backed up sd card and did a factory reset, when phone rebooted into recover it said E:format_volume: rfs format failed on /dev/block/stl11. I restarted phone and same issue, not able to connect with market, yet file explorer was able to update by itself? Id like to try the youtube fix, but all i could find was the 2.4.4 version online and when I try to log on it sends me to sync.. Any other options? maybe hard reset??
Hmm.....I'd say GR then go from there.
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
mikhail777 said:
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
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Click to collapse
No problem, Glad to see your up nd running again
Sent from my Maybach s 4g
How?
How does it solved?
Full wipe and clean re-flash.

[Q] Deleted 'google store' app - OOOPS!

Somehow I've managed to completely delete the google store app off my sony niro, with ICS. This means that i cant upgrade or install any apps from that site! Vodafone, my provider, have suggested that I back everything up and then do a factory reset which will nuke everything on the phone and leaving me to re-install everything afterwards. Ouch!
Can anyone suggest how i can get it back without doing the factory reset please? I cant install their 'PC Companion' software to do it with as I'm using Debian 7.
Thanks
Sharon.
Are you rooted with a custom recovery? Do you have a copy in Titanium Backup?
If not, rooting and either flashing it or pushing it somehow might work. I'm thinking like how you'd flash GAPPs normally with a new ROM.
I'm not sure about specifics for your phone, though.
Sent from my SGH-T999 using xda app-developers app
boudiccas said:
Somehow I've managed to completely delete the ghttp://forum.xda-developers.com/showthread.php?t=1837875oogle store app off my sony niro, with ICS. This means that i cant upgrade or install any apps from that site! Vodafone, my provider, have suggested that I back everything up and then do a factory reset which will nuke everything on the phone and leaving me to re-install everything afterwards. Ouch!
Can anyone suggest how i can get it back without doing the factory reset please? I cant install their 'PC Companion' software to do it with as I'm using Debian 7.
Thanks
Sharon.
Click to expand...
Click to collapse
If your rooted you can use this patched version, it works great for me.
http://forum.xda-developers.com/showthread.php?t=2045571
Aron_H said:
If your rooted you can use this patched version, it works great for me.
http://forum.xda-developers.com/showthread.php?t=2045571
Click to expand...
Click to collapse
Right, new google store app downloaded and installed, rebooted, cleared cache and all stored data and run it. It shows that i have 12+ updates to get, so i start downloading them and it crashes! Just says that 'google store has stopped'! Try again and the same thing happens, so I'll let it fully charge and take it off the charge cord and try again.
But its looking hopeful, thanks.
Sharon.
Full charge now done so I've had a chance to play with it. With all cache and data deleted, it still crashes before you get the little checkbox asking you to agree to googles term and conditions. It doesn't show in 'titanium backup' under 'google store' or 'play store', and neither does it show in 'ROM Toolbox Pro' of downloaded apps, installed apps, or backupped apps. Its as if it doesn't exist!
I'm now at a loss as to what to do next, any ideas please?
Hopefully thanks
Sharon.
If you are on a custom ROM, you could try flashing the applicable Gapps package, as stated above....if not then I'm thinking the factory reset would be next step, as much as a pain that it is.
Just backup and reset
Sent from my Galaxy Nexus using xda app-developers app

Play Store error -24?

Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night
Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search
DaNightmare said:
Hey guys,
I got my nexus 5 a couple of weeks back and was very happy about it. I installed all my favorite apps and they just installed fine. Then when I tried to install Apex Launcher ( which is my primary launcher in all my devices), play store gave me error -24. I tried this over and over again but alas! No change. Is this a common problem everyone is experiencing? Is there a possible solution to this (not involving rooting or wiping data)? I have not experienced this problem with any other app.
Thanks in advance.
Cheers,
Night
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2027663
Already tried
jd1639 said:
Try this http://forum.xda-developers.com/showthread.php?t=1992241
Find with a simple Google search
Click to expand...
Click to collapse
I tried it and it doesn't work.
Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.
Got error in adb
mistahseller said:
http://forum.xda-developers.com/showthread.php?t=2027663
Click to expand...
Click to collapse
Tried the adb method too. It says permission denied.
It does not work
x8hsu said:
Did you try "clear data" button for play store ? It's in the app list. Or you could try remove it in the recent app menu. Error -24 sometimes hits me and that's how I fix it.
Click to expand...
Click to collapse
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.
DaNightmare said:
I tried it just now. It doesn't work. I also tried uninstalling all the updates. It doesn't work either.
Click to expand...
Click to collapse
you didn't follow the post completely, if none of this is working factory reset is your last option.
Will this work?
I just had one last idea. Would flashing the 4.4.2 update via adb fix the problem? If not, I guess its backup and wipe then.

[Q] Play Store crashes when updating multiple apps

Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Hello,
Clear Playstore's app data and cache and reconnect your google account as see whether the problem persists?
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
andreipaval said:
Already did that, I said in my post, did not help.
Can anyone provide any advice? Thanks.
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Click to collapse
Please Help
andreipaval said:
Hi, I have a Nexus 5, completely stock 4.4.2, never tampered
Whenever there are multiple updates in the Play Store and I press "Update", the first app updates, then the second one starts downloading,
but the download hangs at some point, then after a few seconds the entire Play Store app closes without any message.
After that I can open the Play Store again and try to update the apps, but they only update one at a time, because on the second update it always crashes.
All the Google apps are at the latest versions, Play Store has version 4.6.17. This is happening for a while now, but I can't pinpoint it to a certain version of the Play Store app, but in the past I did not have this problem.
I've tried restarting the device, clearing data and cache for the Play Store app, clearing the cached data for the entire system, even switching the runtime (btw the problem is happening on both Dalvik and ART), but nothing helped. I also have enough Available space: 4 GB as reported in Settings/Storage.
On my wife's Nexus 4, also completely stock and with updated Google apps, the problem it's not happening, so it's not something in my environment.
Did anyone else have this problem? I searched the forums but found nothing relevant.
Any advice?
Thank you.
Click to expand...
Click to collapse
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Did you by any chance ever went into the recovery and tried clearing the cache from there?
andreipaval said:
Did you by any chance ever went into the recovery and tried clearing the cache from there?
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Click to collapse
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Im in the same boat as you on this one.
paolo200 said:
Hi
I have the exact same problem on my galaxy note 3 so nothing to add except that I tried a little trick that allows it to finish the updates without having to restart the store. I close it immediately after the batch download starts and then it continues updating in the background. it works most of the times but not always. I really wish someone had a solution to this problem.
http://forum.xda-developers.com/showthread.php?t=2760607
Click to expand...
Click to collapse
paolo200 said:
Yes, I cleared cache and Dalvik from custom recovery. I did a lot of searching on google and XDA and I followed all the guides, including uninstalling play store updates, clear data and cache from apps manager for play store and also Google services framework and download manager but no improvement
Click to expand...
Click to collapse
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
y2whisper said:
Im in the same boat as you on this one.
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Click to collapse
Rooted? Custom recovery?
Did you try to clear cache from recovery? How long does it take?
andreipaval said:
Are you rooted? What custom recovery are you using? I myself am all stock, never rooted or anything.
And how long does it take to clear the cache from recovery? On my Nexus 5 with stock recovery it takes very long, around 5 or 10 minutes the first time I do it in succession, but it finishes succesfully. If I repeat the clearing of cache without rebooting then it takes a few seconds, like normal.
I read somewhere that it might be an issue with errors on the cache partition and that reformatting this partition might solve it, but I cannot do it from the stock recovery. Maybe if you have the option of reformatting the /cache partition in your custom recovery you should try it.
Another thing that you can do is try to catch the errors with logcat, if you have root you can use an app, I used adb to save a logcat and found some error messages related to the installing of apps but could not find how to solve them. I will post the logcat later.
If you can get a logcat maybe you can post it and we will compare the errors.
Click to expand...
Click to collapse
Yes I am rooted using CWM Based Recovery 6.0.4.7 with SuperSU 1.94 and BusyBox 1.22.1-Stericson on stock Samsung firmware Android 4.4.2 NB4 unbranded
clearing the cache from CWM recovery only takes a few seconds in my case. I did not try reformatting or anything else because I don't want to risk bricking it.
I will post a logcat as soon as I know how to do it.
Yup to both. Wipe was very fast... Almost too fast in my opinion
Sent from my Nexus 5 using Tapatalk
---------- Post added at 10:11 AM ---------- Previous post was at 10:10 AM ----------
Might try TWRP to see if it helps
Sent from my Nexus 5 using Tapatalk
Has anyone found the solution yet? no way to update all apps at once. this is driving me crazy especially when there are many apps to update
I'm also experiencing this behavior as well.
Sent from my Nexus 5 using Tapatalk
I have the same issue. Stock rooted...
I don't have a nexus but I was using a google edition ported ROM for my HTC One and was having the same issue drive me nuts. I flashed the stock sense ROM back and the store works fine now. It seems like this problem is google edition devices/OS. I never found a fix though, except to enable automatic updating so it happens in the background. That worked for me
indeed the updates work fine in the background but I would really like to know what causes this issue
Those having this problem can you guys make sure you have the latest Google Play build? Latest is 4.8.20. Go to your play store, go to play store settings and at the bottom it should say 4.8.20. If your version is earlier than that, tap the build version and it should say there's a newer version and that it's installing. At that point, exit from the play store app, and give it a minute or two. Enter back into the play store app, and you repeat the steps to see that you have upgraded your play store build.
Sent using Etch-a-Sketch
Yes, the Play Store app is updated to the latest version. Now I already got the 4.4.3 update, but the issue is still appearing, but not everytime. I think it depends on the sizes of the updating apps, it might be something related to the cache partition. Can you guys try and clear the cache from the recovery and see how much it lasts? For me it lasts more than 5 minutes and it doesn't seem normal.
Sent from my Nexus 5 using XDA Free mobile app
I had the same issue on my S4. After the play store closed about 5 times today when updating apps I decided to Google it. I found someone with a similar issue, and their fix was to enable the Download Manager app, that had somehow been disabled. Mine was already enabled, but I cleared the cache from that app, and then I was able to update my remaining 5 or so apps with no crashes.
I'm not sure how permanent of a fix it is, but it's working so far. Don't know if I'll have to clear it again later or not.

[Q] Apps Stuck "Downloading"

Two days ago I decided to switch from cm12 nightlies to cm12s.
After performing a clean flash I was very pleased to see that I even had the option to restore the apps I had installed before. However, when trying to install those apps I encountered a problem. Because the apps would not download. They would say "Downloading"but it woult get stuck forever.
I had never experienced such problem before but so I thought it was the cm12s flash. So, I flashed back to the latest cm12 nightly I still had on my OPO with the hope that the problem would have vanished. Unfortunately it didn't.
MY PROBLEM:
When I try to install apps from the play store they get stuck in an endless loop of "downloading".
What I tried so far:
flashing back to a normal cm12 nightly
flashing cm11s and after that upgrading to cm12s (in cm11s the problem also persists, same for SOKP-rom to see if it would also persist in a different rom)
rebooting with and without superSU after flashing OS.
entirely wiping my phone (cache, dalvik cache, system, data) and flashing cm12/s
after the step above^, deleting the data and/or cache from "Google Play Services", "Google play Store", "Google Play Framework" (and if possible deleting updates so it goes back to factory app)
changing location settings
deleting google account and re adding it.
clearing Cache and Dalvik Cache multiple times
using the 1-Click installer from their forum
Tried to find the android_secure folder but could not find it. (even with hidden files disabled in windows)
Perhaps even more but I can't quite remember much more...
I experienced after flashing a new os multiple times that the problem is not really the play store and/or the apps in it. But I believe the problem is more with the "Google Play Services" because most of the apps I can update perfectly fine but the "Google Play Services" continuously refuse to update and get stuck at "downloading". Unfortunately that app is needed to be able to use e.g "Gmail".
Hopefully there are more people on this forum who have experienced this problem before and know how to fix it.
Got the same crap... It's been 2 days now with the Store stuck on downloading.
I have all the latest updates, Store, Services etc.
Also tried to disable the security section like Enterprise.
Nothing works.... This is driving me mad!!!
Anyone got a fix?
Nepturion said:
Got the same crap... It's been 2 days now with the Store stuck on downloading.
I have all the latest updates, Store, Services etc.
Also tried to disable the security section like Enterprise.
Nothing works.... This is driving me mad!!!
Anyone got a fix?
Click to expand...
Click to collapse
Somehow it fixed itself......
What cought my eye was that if it is not working, try downloading the app via 3g or at your friends house... For some reason it would sometimes not download via wifi but it would via 3g.
I hope this works for you aswel
hubert.hoeve said:
Somehow it fixed itself......
What cought my eye was that if it is not working, try downloading the app via 3g or at your friends house... For some reason it would sometimes not download via wifi but it would via 3g.
I hope this works for you aswel
Click to expand...
Click to collapse
I didn't get it working again, so I removed all data and reinstalled the rooted firmware for my device and just did a backup with the mybackup pro.
Somehow there was something with the system or the data, but it works now.

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