I had this error before but the thing I did to fix it isint working now. I had to clear the proxy IP address before ans that worked but I can't find how to do it since the interface of ics is different so the instructions on how to do it don't work. Pls help. I havent been able to download or update any apps for 2 days now. Usually this problem passes in 24 hours.
Sent from my HTC Sensation Z710e using XDA
iverson3-1 said:
I had this error before but the thing I did to fix it isint working now. I had to clear the proxy IP address before ans that worked but I can't find how to do it since the interface of ics is different so the instructions on how to do it don't work. Pls help. I havent been able to download or update any apps for 2 days now. Usually this problem passes in 24 hours.
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
THANKS IT WORKED!!!!!!!!!!!!!!
Sent from my HTC Sensation Z710e using XDA
How do you go about deleting your account? Do you completely delete the gmail account or just the play application?
lileann_is said:
How do you go about deleting your account? Do you completely delete the gmail account or just the play application?
Click to expand...
Click to collapse
By deleting your account from the play store, you have to go to menu-settings-apps-all apps-play store
There just clear the data and reboot the phone. When the phone comes back up, sign into your account again.
On a separate note, please take a look at "your devices" in the google play and music. If you have too many devices in each app, the app will prevent any syncing and hang. This happens when you flash multiple roms and the build.props make the phone different in some way, and in turn, make you have different devices listed in your settings. Just a fyi.
Okay that worked I believe. Thanks so much.
if rooted & getting (491) error nothing will install
Press vol(down)+Pwr+home buttons same time time and rooted menu 1st option will be reboot. This will fix error (491) and now you will be able to install without ERROR 491. Worked for me Samsung Galaxy S3.
nukstr said:
Press vol(down)+Pwr+home buttons same time time and rooted menu 1st option will be reboot. This will fix error (491) and now you will be able to install without ERROR 491. Worked for me Samsung Galaxy S3.
Click to expand...
Click to collapse
in htc devices holding together power button + volume down it takes you to the bootloader
no need for home button
malybru said:
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
Click to expand...
Click to collapse
it isnt helping me........i have rooted my phone and nw i cant download even a single stuff!!!!
Error 491 Google Play
malybru said:
Hi,
Delete your account,reboot,then re-install your account again.
That should cure the problem.
Click to expand...
Click to collapse
Hi, does not work, because the problem is repeated after a few days. And I used this procedure for a while. I mention I have Note 2 (rooted) and the problem persists. And believe me it's annoying to delete your account every time the error occurred, then restart the phone, to sync your account again and so on. There must be another solution that will not put you to restart the phone every time.
error 491 cant download
I just had this issue. What i did to correct it was go into titanium backup found my original download app and restored it from a previous backup. Work perfect and no more error 491 when trying to download.
no luck
I've taken each step listed in this thread to no avail.. (I'm on a galaxy s3 rooted) at a loss still having this error code :crying:
fixed?
poyzzone said:
Hi, does not work, because the problem is repeated after a few days. And I used this procedure for a while. I mention I have Note 2 (rooted) and the problem persists. And believe me it's annoying to delete your account every time the error occurred, then restart the phone, to sync your account again and so on. There must be another solution that will not put you to restart the phone every time.
Click to expand...
Click to collapse
Did you find any solution for this? Thanks for your answer!
Related
The rooting process when fine. After that it told me that I have to updated my Google Maps the first time I did it didn't when through. Second time its appears like the program is not install so everytime I install it keeps saying unsuccessful n goes back like it never wasn't install at all. Does anyone knows the resolution to this problem.
lrobles787 said:
The rooting process when fine. After that it told me that I have to updated my Google Maps the first time I did it didn't when through. Second time its appears like the program is not install so everytime I install it keeps saying unsuccessful n goes back like it never wasn't install at all. Does anyone knows the resolution to this problem.
Click to expand...
Click to collapse
just uninstall the map and reinstall it. well, at least this is how i did it when i had the same issue
lrobles787 said:
The rooting process when fine. After that it told me that I have to updated my Google Maps the first time I did it didn't when through. Second time its appears like the program is not install so everytime I install it keeps saying unsuccessful n goes back like it never wasn't install at all. Does anyone knows the resolution to this problem.
Click to expand...
Click to collapse
yes it is a common problem with some ROMs. you'll have to install Google maps directly using an apk file. search online or in this forum, you'll find Google map 4. 1. 1 apk
Hey, was your mytouch 3G orginally on 1.6 firmware before you rooted if so can you help me root mine [email protected]
-------------------------------------
Sent via the XDA Tapatalk App
I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
mikhail777 said:
I've had issues with my phone where google services would eat up all my battery like 50%+.. To temp rid of this issue I would freeze google services, then when I wanted to check out the market I would have defrost services and update gmail info to use market. Now I get the issue stated above. Ive read of a youtube trick, but when I click "my channel" it says sign in and add account which sends me back to Add a Google Account.. Are my only options a hard reset?
Click to expand...
Click to collapse
Factory reset would be the way to go!
I backed up sd card and did a factory reset, when phone rebooted into recover it said E:format_volume: rfs format failed on /dev/block/stl11. I restarted phone and same issue, not able to connect with market, yet file explorer was able to update by itself? Id like to try the youtube fix, but all i could find was the 2.4.4 version online and when I try to log on it sends me to sync.. Any other options? maybe hard reset??
Hmm.....I'd say GR then go from there.
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
mikhail777 said:
I performed a one-click, had to download SAMSUNG_USB_Driver_1.5.4.0 after many failed attempts installing stock.. Then flashed vb-fb-build 3 twice consecutively and everything is much smoother Ive been flashing rom after rom etc etc.. So a clean install was good to do finally. Thanks for the help! If anyone has any questions feel free.
Click to expand...
Click to collapse
No problem, Glad to see your up nd running again
Sent from my Maybach s 4g
How?
How does it solved?
Full wipe and clean re-flash.
Hey guys, I have this problem for a while now, Google Play says "Download Started" but it doesn't. I tried to follow every possible fix Bit still same problem. Please I need help!
The games were FIFA 14 and other EA and Gameloft's games.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Try clearing the cache in Google play in setting, apps, Google play
jd1639 said:
Try clearing the cache in Google play in setting, apps, Google play
Click to expand...
Click to collapse
I've already tried that and it doesn't work.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
TH35KULL said:
I've already tried that and it doesn't work.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
samething happened to me try to reinstall manually a new apk of google paystore..also you need google play services
for me once was the playstore and i looked for one apk file- i had old version on rom.. after installing it says updated and it work second time the google play service was missing by using playstore it installed it self
raptorddd said:
samething happened to me try to reinstall manually a new apk of google paystore..also you need google play services
for me once was the playstore and i looked for one apk file- i had old version on rom.. after installing it says updated and it work second time the google play service was missing by using playstore it installed it self
Click to expand...
Click to collapse
I can download any app or game I want unless it has over 500mb... I saw that FIFA 14 was released for android and when I tried to download it was stuck...
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
I've had a similar problem with stock 4.1.2 on my skyrocket (via t-mobile) and the solution I found was to shut the phone down (power down completely, not just "restart"), and then turn the phone back on. It would then connect to my wifi network and download an update from google play then lapse into the same problem...but at least this way it actually downloads and installs (even if only one program per power cycle).
Any better solutions?
Edit: Just installed CM 10.2 nightly, and I have not yet ran into this problem, I am able to install multiple apps without re-starting so far.
mrmistermr said:
I've had a similar problem with stock 4.1.2 on my skyrocket (via t-mobile) and the solution I found was to shut the phone down (power down completely, not just "restart"), and then turn the phone back on. It would then connect to my wifi network and download an update from google play then lapse into the same problem...but at least this way it actually downloads and installs (even if only one program per power cycle).
Any better solutions?
Edit: Just installed CM 10.2 nightly, and I have not yet ran into this problem, I am able to install multiple apps without re-starting so far.
Click to expand...
Click to collapse
I'm now on CM 10.1 and still same problem... What do you mean with "download an update from google play then lapse into the same problem"?
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
TH35KULL said:
I'm now on CM 10.1 and still same problem... What do you mean with "download an update from google play then lapse into the same problem"?
Click to expand...
Click to collapse
When I power-cycled, after it booted up, without touching my phone, it would connect to my wifi and try to resume/complete any downloads from g-play. It would only successfully complete the first one, and it would still have the status/icon "downloading", but it also would complete it and install correctly too.
See if you start something in google play to download, let it try for a minute or so, then turn off your phone (shut down). Once it's shut down completely, wait 5-10 seconds, then power it back on again, leave it be for a few minutes, and see if it finished the download. I have mobile data almost always shut off, so that might be part of it as well.
Remove your gmail account from the phone, reboot and add it back.
To do this:
Go to settings, accounts, click on (your [email protected]) right where it says sync on/off click on your email and hit the menu tab on the phone and hit remove account.
This has worked for me in the past.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Hello guys,
Very frequently when there are several apps to update on play store, nothing happens and I have to stop then start the update all process again. Then it updates two or so, then nothing again and I have to stop and press update all again...
Anyone know what's going on?
Im on Stock, rooted 4.4.2.
Cheers
Mark.
I too have this problem, although it happened before upgrading to 4.2.2 as well.
Reboot your device, fixed for me.
Sent from my Nexus 5 using Tapatalk
bblzd said:
Reboot your device, fixed for me.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I will try next time I'm updating... but my phone has been rebooted a few times since 4.4.2, so it's not like it has just been set up. Also the issue was also there with 4.4.1 and maybe even 4.4.0
cheers
Mark.
fredphoesh said:
I will try next time I'm updating... but my phone has been rebooted a few times since 4.4.2, so it's not like it has just been set up. Also the issue was also there with 4.4.1 and maybe even 4.4.0
cheers
Mark.
Click to expand...
Click to collapse
Unlink your Google account, reboot, relink. I had this issue on 4.1.2.
Aerowinder said:
Unlink your Google account, reboot, relink. I had this issue on 4.1.2.
Click to expand...
Click to collapse
Hi
I don't see a way to "unlink" my google account. I have 3 on my phone, and the only options in phone settings is to deselect sync (tick box) for specific items or to remove the account.
what do you mean?
tx
I have had the issue where I hit update all and then I don't hit the accept new changes that the application is requesting. It doesn't seem to show unless you stop and restart the download.
Recently I'm having issues with google play...I can download apps but when they install they stop and I get Unknown Error 960...has anyone ever gotten and resolved this issue? thanks
Fyi, some things I've tried without success... Rebooting, Clearing cache on google play and download manager, and even removing and re-adding my google account
Device: Unrooted Razr Maxx HD
|[JTC MaxxHD]|
JTC303 said:
Recently I'm having issues with google play...I can download apps but when they install they stop and I get Unknown Error 960...has anyone ever gotten and resolved this issue? thanks
Fyi, some things I've tried without success... Rebooting, Clearing cache on google play and download manager, and even removing and re-adding my google account
Device: Unrooted Razr Maxx HD
|[JTC MaxxHD]|
Click to expand...
Click to collapse
Did no one ever find a solution to this? I got my brand new HTC One M9 today and I'm having the same problem! It's driving me insane!
hi there kibs here
i had the same problem
all i did was reinstall the whole os
Maybe try safemode? Long click on power off on the power menu
Have a nice day, sent from my HTC One M8
1. Go to settings then app
2. Delete the update of play store
3.if worked then fine & if not then follow
4. Power off device & remove battery
Press and hold power button for 5 sec put battery again and start ( not for non removable phones)
If work then fine if not then follow
5 open setting again then app
Then force stop first then delete caches
Reboot device it still not working delete data
6. If still not working hard reset it
Note - root user might not need to reset
Thanks
???? Nitin Maan
don't forget to hit thanks ☺???
I had these error a couple of months ago, it appeared without any apparent cause. I managed to fix it uninstalling all the Play Store updates (rolling back to the stock version) and wiping app cache & data. After this, rebooted and updated the Play Store again and the error never came back.
Hope it helps
Just to let you guys know that I returned the phone to GiffGaff and it was accepted for replacement (they had to, since it was still under the first 14 days). I already have the new phone and no problems so far.