[Q] Samsung Note Edge *#9090# problem!! - Note Edge Q&A, Help & Troubleshooting

I have a Samsung Note Edge. I was having problems with my phone constantly searching for GPS after the lolipop update. I read online where someone suggested to use *#9090# menu. So dumb me did. I selected option 1 and it caused me to lose service and send my phone into a boot loop. At first I would be able to access the phone for about 20 seconds before the reboot. So I performed the master reset. Now it is still in a constant boot loop as it is trying to analyze the apps. I cannot do anything to the phone. I have att. Please help! I don't know what to do.

I just did the same thing. Curiosity always gets me... did you find a solution? There's nothing in the *#9090# menu anymore and I'm getting boot loops now

No man I haven't been able to find a solution. All I know is don't erase phone cut now I can't get past the analyzing apps part. Really stressing this. Curiosity owned me lol

Our phones have a 1 year warranty. I contacted AT&T and had warranty replacement the next day. It cost me $15 for overnight shipping.

ZPaul2Fresh8 said:
Our phones have a 1 year warranty. I contacted AT&T and had warranty replacement the next day. It cost me $15 for overnight shipping.
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please tell me what you said to att to get it, when they ask about it, thank you, I did the same to my n915a and now boot loop and no 9090 menu anymore.

Tell them it keeps Rebooting and you've already tried a factory reset. They should send you a replacement for free.
Sent from my SAMSUNG-SM-G920A using Tapatalk

Related

SIM error, HW or SW?

Suddenly, my Mango Omnia refuses to accept a SIM card.
I windowbreaked, but i don't believe it's related.
I found a thread ( http://forum.xda-developers.com/archive/index.php/t-973695.html ) which seems to suggest that it's a hardware related issue, but since my warranty is not valid, i am still hoping it's something i can fix somehow myself.
I still have to find a SIM card of the operator the phone was bought from, since it was unlocked.
If not, could someone point me to a link perhaps where i could buy a repair kit?
d.a.v.o.r said:
Suddenly, my Mango Omnia refuses to accept a SIM card.
I windowbreaked, but i don't believe it's related.
I found a thread ( http://forum.xda-developers.com/archive/index.php/t-973695.html ) which seems to suggest that it's a hardware related issue, but since my warranty is not valid, i am still hoping it's something i can fix somehow myself.
I still have to find a SIM card of the operator the phone was bought from, since it was unlocked.
If not, could someone point me to a link perhaps where i could buy a repair kit?
Click to expand...
Click to collapse
Whoa... I just started getting the same thing today. Happened the first time around 9:00am EST.
When I restart it works for a time, but then stops again.
I was planning on heading to my carrier on Saturday to get a new SIM...
Anyone have any info on this?
sure haven't said:
Whoa... I just started getting the same thing today. Happened the first time around 9:00am EST.
When I restart it works for a time, but then stops again.
I was planning on heading to my carrier on Saturday to get a new SIM...
Anyone have any info on this?
Click to expand...
Click to collapse
I already replaced the SIM, and it's not working. Multiple restarts, no go.
I am now searching for a very small screwdriver to try and poke around.
Yeah I tested my sim card out in an old phone. Works fine.
The tinkering skill is beyond me, please let me know if you find anything.
I'm worried that it's kaput. The thing's only a year old. However it's still under warranty so we'll see what Bell says tomorrow.
Oh, you have a warranty, you lucky *******
Asswhole who sold me mine (a month old) unlocked it on his own and now they do say warranty is void.
It's a simple procedure, they are going to fix it for you.
I'll have to follow this manual:
http://uploading.com/files/17b8be77/i8700_sm.rar
Seems simple enough, but still..
EDIT:
The problem was that the some SIM control chip burned out. Had to take it on repair, but it was not that expensive, 25 euros.

[Q] AT&T - Help Bad Situation

If anyone has a good relationship with anyone in management at at&t ... warranty dept ideally..... can you please pm me .... i need help.....
long story but in a nut shell i had a warranty claim involving charging port on my phone and it got misdelivered by post office .... second phone came and i was late returning it because it was lost in the return envelope somewhere... well they charged my account for $2000 dollars!!!
A representative of the warranty dept took over the case and we were doing great.... i assured her the phone had been recovered and was in
the mail. She took the situation by the horns and went to management and smoothed everything out.... until yesterday that is.... first- she told me to do nothing i.e. pay anything on my bill, until she got back in touch with me .... she cautioned this could take several weeks but that the charges applied to my account were serious and needed to be resolved before anything else transpires on the account... well yesterday tried to log onto
my at&t and check status and was still locked out so I placed a call to inquire..... get this .... its weird ... and i see why they would feel this way....
but while i'm on the phone i get a call from a young kid with latino or spanish accent indicating that he was terribly sorry but about two months ago
he received a package for me in the mail and it was a phone.... I was like theres the missing phone right.... well i told him i was on the way and
about ninety miles later and couple hours of trying to decipher his location I found him and recovered the device.... refurbished white one xl with 1.85 1.09 hboot... so i called back to try and locate my lady helping me and got customer service so i told them what had just transpired and i needed to be transferred to that dept... well she would only say that i needed to return the phone to closest location immediately...so i hung up...
got distracted as usual trying to run two businesses and buy another.... just four kids four dogs and a cat on a rainy day and it didnt happen...but i felt i needed to communicate with warranty dept... so anyway i woke up yesterday and my phone is cut off ....now this is not good for me trying to deal with banks for funding on a new business venture and kids and all. So infuriated i proceed to the local store with there phone and after a two hour ordeal with local manager and his support system we come up with i need to return the phone and sometime on or around the 1-17-13 everything will clear out and i can restore my service... well i blew up and told them to just close my accounts.. that was not acceptable...
Anyway the deal is although there way too expensive (my bill is never less than $250 , there still in my experience hands down the best...at least in this area.... and until now every issue i have they more than handle the situation... But i dont appreciate being treated like a criminal stealing a phone when i got up and went out of my way to recover there device. I had no responsibility to this device and had been cleared a month ago by the warranty dept who had confirmed by tracing the device that i never received it..... I also really dont appreciate my phone being turned off on a moments notice when i have done nothing but what i was instructed to do by there management.....
so im at a huge loss today on what to do ....
1- flash both devices to Straight Talk...?
2- send device back? and wait a week to be exhonerated of these charges and restored?
3- call attorney general and file complaint? hire lawyer with money i dont have?
4- do i have rights ? no rights?
I'm really getting sick of big corporations just steam rolling over the little guy.....ive already had a debacle earlier this year with sprint/google nexus that has all but put me out of business... and mother google is becoming the worst ally of a small biz owner ive ever seen ....between adwords and adsense....and there phone i'm in tight spot.....
any help or advice would be greatly appreciated........
Joe Adams
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
thanks
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
FragmentedLogik said:
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
AT&T are a bunch of thieves. Can't wait to leave myself! You might want to speak with your attorney.
Sent from my HTC One X using xda app-developers app
1homeboi said:
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
Click to expand...
Click to collapse
if you want to go to straight talk check out their website for GSM BYOP (Bring Your Own Phone) @ straighttalksim.com and make sure you choose the AT&T Compatible SIM, You get the same coverage because it uses att towers, for a fraction of the price, however i dont know if they offer LTE yet or not so you may want to do some research on different APN Configurations and what not.
A Word about Unlocked just remember that the bootloader unlock and a Network Unlock are 2 different things, where you need the bootloader unlock to be able to use custom roms, firmware, and radios. You will need a network unlock to be able to use the device on another network that does not operate on att towers, some examples are T-Mobile, SIMple Mobile, Vodaphone, etc, etc

Un-Unlockable T-Mobile S7 Edge

Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Well aside from the fact you're posting about an S7 Edge in the regular S7 forums I'm not sure what to tell you. Are there an T-Mobile stores close to you? If so try taking it to them and see if they can help. If you have any documentation from Samsung saying it's a T-Mobile phone take that with you.
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
bingo500 said:
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
Click to expand...
Click to collapse
I have the same question for S7.. have you been able to find a solution?
Sent from my SM-G930T using Tapatalk
I'm having the same problem I 've been trying to get my phone unlocked and neither tmobile or Samsung can get it unlocked for over a month now. Samsung refuse to take the phone back so is tmobile ( tmobile said that the phone is not a T-Mobile phone because the IMEI number is not in thier system)
So what I told T-Mobile is I used a link sent by T-Mobile to do the exchange so if something wrong with the phone that's their fault so then I got transferred to an account specialist and filed a warranty exchange . And today I got text message from T-Mobile that says my new phone ;Your order #xxxxxxxx for SAM G935T GS7 EDGE 32G GLD EXCH has shipped! We'll send you a notification when your device is ready for pickup.
bingo500 said:
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Click to expand...
Click to collapse
thanks guys,
me personally i wasn't able to make any progress. t-mobile customer service is not helping at all.
i did get an OTA t-mobile update in the meantime though lol.
will try the warranty exchange trick. problem is i am not in the US right now.
For the warranty exchange tell them to send it to ur home address not the store. Coz mine got sent to the store I went to pick it up the store couldn't give it to me coz once again the imei number is not registered as a tmobile device. So the store manager told me if I have a Twitter account to look for tmobile on Twitter and keep twitting about it . I spoke with representative and she said she knows about my issue and within 72 hours it will be fixed . The next day I reset my phone thru the recovery mode ( power button volume up home button) after the phone booted I set it up , I revive an OTA update which is "weird" and then after the update i tried the unlock app on the phone and BAM ! The is permanently unlocked .

Frp bypass?

I'd like to preface this question by saying that the phone isn't stolen. Anywho, I purchased an LG Stylo 2 from a guy on Craigslist. Popped my sim card in before I bought it and everything was working. Got it home and the screen had locked and had a pass code on it. Tried to get ahold of the guy, he didn't answer so I just reset it. Frp reared it's ugly head and now I'm locked out of the phone. Tried again asking the guy for his account informationso I could get into the phone to reset it properly and still no answer. I've been without a phone for three days and I can't afford to just buy another phone. If anybody knows of any working bypasses I'd really appreciate it. Sorry for the wall of text.
Not sure if the STYLO 2 has diffences like the STYLO 1, but what carrier and is it 6.0.1? Because if u search YouTube...you may not have to wait for an answer
Sent from my LG-TP450 using Tapatalk
I can't get into the phone to see what version it is, unless there's a way to find that info in the recovery mode menu or something. But it's through boost mobile.
CyrusKhane said:
I'd like to preface this question by saying that the phone isn't stolen. Anywho, I purchased an LG Stylo 2 from a guy on Craigslist. Popped my sim card in before I bought it and everything was working. Got it home and the screen had locked and had a pass code on it. Tried to get ahold of the guy, he didn't answer so I just reset it. Frp reared it's ugly head and now I'm locked out of the phone. Tried again asking the guy for his account informationso I could get into the phone to reset it properly and still no answer. I've been without a phone for three days and I can't afford to just buy another phone. If anybody knows of any working bypasses I'd really appreciate it. Sorry for the wall of text.
Click to expand...
Click to collapse
If still need help see my post here >>> https://forum.xda-developers.com/tmobile-g6/how-to/frp-unlock-lg-g6-using-headphone-jack-t3616166
If it helps send a thanks.

Factory reset, Google account protection?

Hey guys, 100% honest I bought an S8 yesterday at a yard sale, for $5!! (US, Sprint, SM-G95OU). I thought holy crap that guy had no idea what he was selling! Got into recovery mode, factory reset, however when booting back into the OS I'm running into the problem where it still needs the original owners Google account to continue. I swear to God I purchased this phone at a yard sale it is not stolen, can you guys help me surpass this issue? I've never had a Samsung device before and as I understand the procedures are different in terms of working with the bootloader and whatnot, I've heard of Odin but I'm not sure if it can help in the situation. I'll worry about carrier unlocking later, I just kind of want to be able to use it as a computer, not a cellphone. However I cannot get into the launcher until inputting a Google account, any help?

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