Hey my good friend has a touch pro 2 that is bricked its the verizon version its unlocked, and just went and got a new one from verizon for $50 by saying it was stolen, however the phone does not turn on, on my windows 7 it recognizes it but does nothing is there anyhope?
What a moron. No wonder these devices cost so much... probably tried to flash a GSM HardSPL/ROM onto it (smooth move #1)... then files a fradulent insurance claim (smooth move #2).
Based on your friend's pattern of idiotic behaviour, I would say there is no hope for him... sorry.
haha im kinda happy he did cause he gave me the phone free of charge said i can keep it if i fix it, i tried the volume button to put it in bootloader and no luck =/ i really hope there is something i can do to get it to work
well it will still be useless if you can get it out of that state. you wont be able to activate it since it was reported stolen. so it will still be a brick, but with features
it was unlocked i was planning to use on ATT i just hope i can figure out a way to fix it
well fyi you'll only get edge speeds for data not 3g.
It wasn't unlocked. The GSM HSPL doesn't work on CDMA devices (hence - bricked).
It didn't need to be unlocked to use it on AT&T.
It will not use 3G though - only EDGE - if you can unbrick it.
Thats ok I dont have a data plan anyways I just want it to mess around, my job gave me an iPhone fully paid so I use that for everything, and it was unlocked before it was bricked by an unlock code online my friend used to have 2 services running at once it was actually pretty cool.
wow
No one is looking at the obvious here, your friend just reported it stolen, if you are able to activate it there is a good chance the police will be knocking on your door. That esn is now on the hot list! Good luck with getting it back on!
You can use bad ESN phones without them activating on verizon i have done it previously with a blackberry tour from verizon. Im just really trying to get this to work because it is a beast of a phone.
Wait a sec...you can't get a CDMA TP2 to work on GSM/EDGE. Being SIM unlocked won't do anything for you. There is a feature the FCC forced to make the phone completely unusable on domestic GSM networks.
What did I miss?
ebmorgan said:
Wait a sec...you can't get a CDMA TP2 to work on GSM/EDGE. Being SIM unlocked won't do anything for you. There is a feature the FCC forced to make the phone completely unusable on domestic GSM networks.
What did I miss?
Click to expand...
Click to collapse
I think you missed the fact that this is a Verizon phone, which others have already proved works on US GSM networks once unlocked, not a Sprint phone.
kaptix said:
You can use bad ESN phones without them activating on verizon i have done it previously with a blackberry tour from verizon. Im just really trying to get this to work because it is a beast of a phone.
Click to expand...
Click to collapse
Wait a sec, you stole a Blackberry Tour?
Sounds like the OP has quite a history with "hot" phones.
haha not stole but bought on ebay. and i just like using cool new phones ive been through them all the touch HD, touch pro, like all the blackberries, i really wanna use this touch pro 2 without killing my wallet if not ill just end up buying the tilt 2
I hope to God know one helps this guy
haha haven't got any help so far gonna have to sell to someone whos better than this kind of stuff or something until then ima just wait it out till the weekend where ill have access to a windows XP machine and try it on that, too lazy to downgrade my windows 7
Oh man - now selling stolen property - and possibly across state lines, too!
Johnny GUNIT said:
I hope to God no one helps this guy
Click to expand...
Click to collapse
There fixed that. And yes I agree...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=170404147795
Found what I suspect is this very phone listed on ebay in my normal daily ebaying. Started googling to see what I'd need to know to find out if it would be easy to restore so I could quiz the seller, tracked info back here to 2 or 3 threads to discover the phone has a bad esn by virtue of fraud, won't enter bootloader mode, and might very well be up for sale to multiple people. Surprise, those deets weren't in the listing
Thank you google.
First off, thank you for making a brilliant forum! Now that I dont get any further by searching for information I need som help from you guys.
Thing is: I have two sensations. Both are s-off, rooted, superCID and have the latest coindroid installed. Both are originally tmobile phones which were bought unlocked some while ago. They have both been used successfully in europe until now that im in the US.
For various reasons i have three simcards for these phones. And in one of them t-mobile doesnt seem to work at all. Neither before software modifications or after. The other phone with similar mods have no problems.
The other simcards are a norwegian one and another pay-as-you-go simcard which has been used since t-mobile doesnt work.
Since both phones are rooted and s-off I guess there is a setting somewhere. Where is this particular setting? Anybody that could come a newbie to the rescue?
Thanks!
no setting if phone dont ask for a unlock code or has been unlocked i am going to say bad/banned imi number call t-Mobile and ask them if your phone is black listed
The phone is blocked by tmobile it appears. Bought it off amazon nine months ago. The phone was sold as new and "unlocked" back then and w/o warranty, but not as stolen phone. Im angry right now.
Neither Tmobile or HTC are very helpful on the phone. Costumer service at Tmobile keeps failing to put me over to anyone who can help.
Any tips on how to proceed further? Showing up at one of their shops and stay there until someone is able to help?
Since the phone is without warranty its very tempting to do illegal stuff to it right now.
Suppehue said:
Since the phone is without warranty its very tempting to do illegal stuff to it right now.
Click to expand...
Click to collapse
Like what free apps or fake call 911 lol not much you can do that's illegal
Only things you can do try att sim but may not work
resell on eBay for parts should get most of your money back or keep calling T-Mobile there the only ones who can if they will
Sent from my HTC Sensation 4G using XDA
hello. has anyone ever been able to get the sim from a SAFE-LINK OBAMA PHONE to work in an unlocked android phone?
my phone is unlocked and i think i should be able to use any gsm sim card in it. but when i put the safelink sim in, it says please put in a valid sim card or something like that.
any help, or answers for this..
gameplayerdo2 said:
hello. has anyone ever been able to get the sim from a SAFE-LINK OBAMA PHONE to work in an unlocked android phone?
my phone is unlocked and i think i should be able to use any gsm sim card in it. but when i put the safelink sim in, it says please put in a valid sim card or something like that.
any help, or answers for this..
Click to expand...
Click to collapse
Hello, your simcard is bad...
You need to call safelink and have them seend you a new simcard...
When you get your new simcard in the mail you will install it and call safelink/tracfone and have them activate your phones simcard over the phone..
Not sure if anyone's following this thread anymore, but I did some research on this subject and actually spoke to Tracfone and SafeLink reps. This remains untested as of yet but I'm about to commit and buy a device to switch my friends phone from the cheesy old school one they provide. Though grateful as she may be, it is a technologically inferior phone and it's at least worth a try, because devices with the following specs are very cheap.
1. The replacement device MUST BE A TRACFONE.
2. It must have the same size Sim card slot as the one they provided initially, hers is a MINI SIM, so I assume they ALL are.
3. It must be a GSM device as they only provide service specific to their SIM card.
4. It MUST BE A NON-ANDROID device.
So, when I find a gsm Tracfone that's non-android, has a Mini-Sim card slotand doesn't have a touch screen, I'll buy it, call SafeLink to have her service transferred to that device and let you know what happens. According to the reps touch screen devices may or may not work as transferring service doesn't happen everyday. Wish me luck.
Sent from my N9510
thanks for that. im just now seeing this response from you some how. but i am going to try it once i get another android phone.
THANKS AGAIN.
any reason why it must be a non android device? that almost defeats the purpose..
I think they mean Android operating systems. So an older Windows or Samsung phone should work. I'm still looking through the ton of phones that are available and non-android before I commit to buying one. And am still searching databases on the subject just to make sure, but am about to move on it soon. Will post when I do and let you know if it works okay.
Tapatapped it.
SafeLink in Android
gameplayerdo2 said:
hello. has anyone ever been able to get the sim from a SAFE-LINK OBAMA PHONE to work in an unlocked android phone?
my phone is unlocked and i think i should be able to use any gsm sim card in it. but when i put the safelink sim in, it says please put in a valid sim card or something like that.
any help, or answers for this..
Click to expand...
Click to collapse
Its funny you mention this, I have been using my SafeLink Simcard in an unlocked Android for some time now. Although I am unable to send or recieve MMS messages or access the internet (unless I'm on my wifi) its better than the simple phones they give you. I agree that it is worth checking out though, those phones while simple have excellent battery life.
Hi
xHilltopCowboyx said:
Its funny you mention this, I have been using my SafeLink Simcard in an unlocked Android for some time now. Although I am unable to send or recieve MMS messages or access the internet (unless I'm on my wifi) its better than the simple phones they give you. I agree that it is worth checking out though, those phones while simple have excellent battery life.
Click to expand...
Click to collapse
Can you tell me how you do this?
l_e_g_s said:
Can you tell me how you do this?
Click to expand...
Click to collapse
Did you verify this? If I get one, I'll test and report back.
Sent from my SM-N900 using XDA Free mobile app
l_e_g_s said:
Can you tell me how you do this?
Click to expand...
Click to collapse
I just put a sim for an activated Alcatel 205g into a unlocked moto android. It doesn't work
Maybe if you get an unactivated safelink sim into the android it will work.
Sent from my SM-N900 using XDA Free mobile app
thanks for the response and info. i appreciate it. i hadn't been on here in quite some time do to my main computer CRASHING! I WAS DEVASTATED! NO PASSWORDS NO NOTHING FOR A WHILE. i cut my sim last night and tried it but no luck for me on that front.. maybe the cut is off a little or something. but my sim chip part is really tiny. i'm guessing nano and don't know that should be positioned.
my daughter just got a safelink and I was wondering how this project has worked out...or not.....
xHilltopCowboyx said:
Its funny you mention this, I have been using my SafeLink Simcard in an unlocked Android for some time now. Although I am unable to send or recieve MMS messages or access the internet (unless I'm on my wifi) its better than the simple phones they give you. I agree that it is worth checking out though, those phones while simple have excellent battery life.
Click to expand...
Click to collapse
Can you please share how you did it?
Thanks,
I'm not a obaMa fone (gov insurance phone) expert but I wouldnt understand how a sim card with service would even know its not in a certain phone. the phone not getting service is a thing by itself due to radios not matching service frequency and all that other stuff. Your sim card size is a different story, nano sim card devices need nano sim cards to get service. So being the obaMa Phone comes with the original sim card size Sim Card, one would have to first have a phone thats unlocked and takes the overgrown sim. If the sim is cut to a micro (via a sim cutter) I would say that should work in a micro sim unlocked device. MMS and Internet are fixed with proper APN configuration. Hope my insight helped. Will return with my own test shortly, hopefully.
EDiT: So I just took the obama phone simcard and put it in my unlocked china android and no go, didn't read the sim. However I put in another sim from net10 and realized it worked so I then took them out and noticed they are different sizes as far as the copper or bronzed color parts of the sim. So I think its about just having the right sim card for it. Not all sims are the same and since the obama phone uses its sim for memory as well, texts + contacts... I'm sure thats the major difference. smart sim vs dumb sim. I will be back as I wish to make this work now, lol. PEACE
I have helped 3 people sign up, all got androids
lagoboss said:
Did you verify this? If I get one, I'll test and report back.
Sent from my SM-N900 using XDA Free mobile app
Click to expand...
Click to collapse
I am the caregiver to handicapped and disabled people and I have helped 3 people sign up and signed myself up as well and 3 of us signed up with Q-link wireless and all got LG Androids and one wanted to sign up with Safe link and he got the smallest junk phone that he can't he can't even read the buttons because they are so small.
I will tell you that all the Q-link androids do not come with sim cards and say SD card unmounted or not present when trying to use certain features like the camera, which I would really like for that to work to take pictures of my patients while I still have them with me, but I cannot get Q-link to send me a sim they do not have them or just don't want to help anyone out. They will not even replace a phone that broke with-in 2 days of arrival for a patient. It had some red triangle on the front and was completely frozen, I had to go on you tube and look to see if anyone else had that problem with that phone and luckily someone had and made a video on how to fix it, So I fixed it for him for free. Always look to you tube or online for free help or videos on how to do it yourself before paying out of pocket, something they were going to charge him shipping and handling back to them and $20-$30 for another phone that probably would have been the same phone, just they new which 3 buttons to push in which order to reset the phone from their bad upgrade..... Seriously saved him $50 and weeks without a phone just by watching it on you tube and following the video, 15 minutes and he had his phone good as new and a smile to boot. They just wanted to squeeze more money put of a man that only had $38 left after paying his bills each month and his $126 a month the state gives him for food stamps. I hate when people take advantage of anyone but to take advantage of someone already very disadvantaged, they are scum, they deserve jail, they deserve to pay back all moneys paid to them for their "FREE PHONES" from the government. One day the safelink executives will be standing trial and I will be cheering, and praying that the jury box is full of people that their greed has touched or touched someone very close to them. I pray they pay for their crimes to the disabled and elderly. Please change from safelink. I am not saying go to Q-link, I am not their rep and they have issues as well, I heard from someone else that Assurance was a better company but I have never personally dealt with them so I cannot say, Please look up these company's and read the customer reviews, better yet, go a couple links down and look where they can't delete them or go to the better business bureau's website and look their. You don't want to be waiting months for your free phone that you may need for an emergency to save your own life or someone you love and you do not want bad service if you do indeed need your phone for an emergency, please do your research. If anyone has any insight without being a rep of one of these or any free phone company, please tell us your likes, dislikes or whatever experiences you have had with whatever company. Please include if you have talked to customer service at anytime, if so did they help? Did they speak English or any other language you needed to communicate? What kind of phone, anything wrong with it? If their was something defective how long did it take the company to fix? If they did fix it did they charge you for this fix to your FREE phone? Please fill in all our blanks because you know we all want to know and need to know. We need a good company with strong values that have a good product that functions correctly with enough minutes to make it through the month to make doctors appointments and social serve appointments. Any information would be great. Thank you all.
If you haven't fixed your camera yet read on :fingers-crossed:
ObamaAndroidNoSim said:
I am the caregiver to handicapped and disabled people and I have helped 3 people sign up and signed myself up as well and 3 of us signed up with Q-link wireless and all got LG Androids and one wanted to sign up with Safe link and he got the smallest junk phone that he can't he can't even read the buttons because they are so small.
I will tell you that all the Q-link androids do not come with sim cards and say SD card unmounted or not present when trying to use certain features like the camera, which I would really like for that to work to take pictures of my patients while I still have them with me, but I cannot get Q-link to send me a sim they do not have them or just don't want to help anyone out. They will not even replace a phone that broke with-in 2 days of arrival for a patient. It had some red triangle on the front and was completely frozen, I had to go on you tube and look to see if anyone else had that problem with that phone and luckily someone had and made a video on how to fix it, So I fixed it for him for free. Always look to you tube or online for free help or videos on how to do it yourself before paying out of pocket, something they were going to charge him shipping and handling back to them and $20-$30 for another phone that probably would have been the same phone, just they new which 3 buttons to push in which order to reset the phone from their bad upgrade..... Seriously saved him $50 and weeks without a phone just by watching it on you tube and following the video, 15 minutes and he had his phone good as new and a smile to boot. They just wanted to squeeze more money put of a man that only had $38 left after paying his bills each month and his $126 a month the state gives him for food stamps. I hate when people take advantage of anyone but to take advantage of someone already very disadvantaged, they are scum, they deserve jail, they deserve to pay back all moneys paid to them for their "FREE PHONES" from the government. One day the safelink executives will be standing trial and I will be cheering, and praying that the jury box is full of people that their greed has touched or touched someone very close to them. I pray they pay for their crimes to the disabled and elderly. Please change from safelink. I am not saying go to Q-link, I am not their rep and they have issues as well, I heard from someone else that Assurance was a better company but I have never personally dealt with them so I cannot say, Please look up these company's and read the customer reviews, better yet, go a couple links down and look where they can't delete them or go to the better business bureau's website and look their. You don't want to be waiting months for your free phone that you may need for an emergency to save your own life or someone you love and you do not want bad service if you do indeed need your phone for an emergency, please do your research. If anyone has any insight without being a rep of one of these or any free phone company, please tell us your likes, dislikes or whatever experiences you have had with whatever company. Please include if you have talked to customer service at anytime, if so did they help? Did they speak English or any other language you needed to communicate? What kind of phone, anything wrong with it? If their was something defective how long did it take the company to fix? If they did fix it did they charge you for this fix to your FREE phone? Please fill in all our blanks because you know we all want to know and need to know. We need a good company with strong values that have a good product that functions correctly with enough minutes to make it through the month to make doctors appointments and social serve appointments. Any information would be great. Thank you all.
Click to expand...
Click to collapse
Hope you see this and you and the people you care for are able to start using your cameras!
Hopefully you figured this out by now, otherwise hopefully you still subscribe to this thread and maybe I can earn my first thanks. Anyway, your problem isn't the sim, your sim card and sd card are not the same thing. You need to get and install an SD micro memory card and your camera functions will start working as well as likely opening up some additional storage space for apps possibly and media files definitely! Surprised nobody else caught this, feeling pretty good about myself lol
gameplayerdo2 said:
hello. has anyone ever been able to get the sim from a SAFE-LINK OBAMA PHONE to work in an unlocked android phone?
my phone is unlocked and i think i should be able to use any gsm sim card in it. but when i put the safelink sim in, it says please put in a valid sim card or something like that.
any help, or answers for this..
Click to expand...
Click to collapse
Yes you can use any smart phone (iphone-Galaxy-Verizon-AT&T) with your safelink services. There are a couple ways to do this.
(1) You can try moving the SIM card to a new phone if it fits and see if it picks up service. Some people have said this worked great for them. Fast & Easy
(2) You can go to TracFone web site and buy a SIM that will allow you to move a smart phone over to your Safelink service. It's called Bring Your Own Smartphone.
(3) Or you can buy the "Bring Your Own Smartphone" kit from your local Walmart for $10. But it only does AT&T - Verizon phones.
The phone needs to be compatible or unlocked GSM LTE or CDMALTE.
justlovejoy said:
I'm not a obaMa fone (gov insurance phone) expert but I wouldnt understand how a sim card with service would even know its not in a certain phone. the phone not getting service is a thing by itself due to radios not matching service frequency and all that other stuff. Your sim card size is a different story, nano sim card devices need nano sim cards to get service. So being the obaMa Phone comes with the original sim card size Sim Card, one would have to first have a phone thats unlocked and takes the overgrown sim. If the sim is cut to a micro (via a sim cutter) I would say that should work in a micro sim unlocked device. MMS and Internet are fixed with proper APN configuration. Hope my insight helped. Will return with my own test shortly, hopefully.
EDiT: So I just took the obama phone simcard and put it in my unlocked china android and no go, didn't read the sim. However I put in another sim from net10 and realized it worked so I then took them out and noticed they are different sizes as far as the copper or bronzed color parts of the sim. So I think its about just having the right sim card for it. Not all sims are the same and since the obama phone uses its sim for memory as well, texts + contacts... I'm sure thats the major difference. smart sim vs dumb sim. I will be back as I wish to make this work now, lol. PEACE
Click to expand...
Click to collapse
smart sim vs dumb sim. lol,,,,,,, that is literally hilarious! im crying over here.. lol
but, i think its the truth. the gov sims ive had had to be locked to a phone in some cases. almost like the metro pcs sims. they want you to attach it to a imei on the phone. but im scared to keep trying to mess with it as sometimes i have to end up getting a new sim and theyve messed up my phone number before... argh..
i am currently using a sim card from an alcatel one touch safe link phone in my sght399n samsung galaxy light with jellybean and it works fine it is a standard size sim card it is my under standing that as long as the phone is unlocked the sim card will work with the exception of the mini sim card you would have to find an tracphone that has a mini sim in it to use it in an unlocked phone that uses that type of sim card how ever i can verify that the standard size works in any unlocked phone that takes that size my brother has a trac phone sim in his lg stylus and my sister has one in her Samsung galaxy prime both run android operating systems and work fine my brother has marshmellow and my sister has lollipop 5.1.1
my **** for what ever reason gets stolen about every 9 mos or so i have no idea what the hell is going on but trac fone and my self are getting real damn sick of it so if any body can tell these ****ing pieces of crap to stop that would be great this phone that i just had stolen got taken 2 weeks ago and i am getting really pissed about it now as well its like the ones who are doing it just simply know when and where to strike next i never tell any body where i am moving to when i move and then it happens again and again its like they have a tracking device on me 24/7 and each time it is a new person doing the deal so what gives who other than the cops do i tell each time i am in a different place in a different frame of mind its always one of those cheap safe link phones that mean nothing to any body other than to make a call its truly ridiculous because if they try to sell it they are going to prison for stealing gov property so really it did them no good to take the damn thing to start with this next time i get paid i will be getting a smart phone and i will just keep it in my pocket now take it you piece of **** you worth less piece of **** dog **** so if they get this next one i am going to the FBI because i then will be sure that there is more to this then just simply stealing my phone i already believe that i just need something to prove it so if it comes down to it i might have to invest in a new security cams for my place that would probably be more useful than getting a new phone but somehow you are suppose to keep up with the latest gear but i have never done that why start now for things i dont like no i wont but i do need a better phone than what i have now which is not much at all some ten yr old android that i got at krogers like 5 yrs ago for like 15 bucks now that same phone is 30 and not worth 7.50 it has text but i have been using this damn thing for about a week now and i cant figure out how it works
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Well aside from the fact you're posting about an S7 Edge in the regular S7 forums I'm not sure what to tell you. Are there an T-Mobile stores close to you? If so try taking it to them and see if they can help. If you have any documentation from Samsung saying it's a T-Mobile phone take that with you.
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
bingo500 said:
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
Click to expand...
Click to collapse
I have the same question for S7.. have you been able to find a solution?
Sent from my SM-G930T using Tapatalk
I'm having the same problem I 've been trying to get my phone unlocked and neither tmobile or Samsung can get it unlocked for over a month now. Samsung refuse to take the phone back so is tmobile ( tmobile said that the phone is not a T-Mobile phone because the IMEI number is not in thier system)
So what I told T-Mobile is I used a link sent by T-Mobile to do the exchange so if something wrong with the phone that's their fault so then I got transferred to an account specialist and filed a warranty exchange . And today I got text message from T-Mobile that says my new phone ;Your order #xxxxxxxx for SAM G935T GS7 EDGE 32G GLD EXCH has shipped! We'll send you a notification when your device is ready for pickup.
bingo500 said:
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Click to expand...
Click to collapse
thanks guys,
me personally i wasn't able to make any progress. t-mobile customer service is not helping at all.
i did get an OTA t-mobile update in the meantime though lol.
will try the warranty exchange trick. problem is i am not in the US right now.
For the warranty exchange tell them to send it to ur home address not the store. Coz mine got sent to the store I went to pick it up the store couldn't give it to me coz once again the imei number is not registered as a tmobile device. So the store manager told me if I have a Twitter account to look for tmobile on Twitter and keep twitting about it . I spoke with representative and she said she knows about my issue and within 72 hours it will be fixed . The next day I reset my phone thru the recovery mode ( power button volume up home button) after the phone booted I set it up , I revive an OTA update which is "weird" and then after the update i tried the unlock app on the phone and BAM ! The is permanently unlocked .