Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Well aside from the fact you're posting about an S7 Edge in the regular S7 forums I'm not sure what to tell you. Are there an T-Mobile stores close to you? If so try taking it to them and see if they can help. If you have any documentation from Samsung saying it's a T-Mobile phone take that with you.
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
bingo500 said:
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
Click to expand...
Click to collapse
I have the same question for S7.. have you been able to find a solution?
Sent from my SM-G930T using Tapatalk
I'm having the same problem I 've been trying to get my phone unlocked and neither tmobile or Samsung can get it unlocked for over a month now. Samsung refuse to take the phone back so is tmobile ( tmobile said that the phone is not a T-Mobile phone because the IMEI number is not in thier system)
So what I told T-Mobile is I used a link sent by T-Mobile to do the exchange so if something wrong with the phone that's their fault so then I got transferred to an account specialist and filed a warranty exchange . And today I got text message from T-Mobile that says my new phone ;Your order #xxxxxxxx for SAM G935T GS7 EDGE 32G GLD EXCH has shipped! We'll send you a notification when your device is ready for pickup.
bingo500 said:
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Click to expand...
Click to collapse
thanks guys,
me personally i wasn't able to make any progress. t-mobile customer service is not helping at all.
i did get an OTA t-mobile update in the meantime though lol.
will try the warranty exchange trick. problem is i am not in the US right now.
For the warranty exchange tell them to send it to ur home address not the store. Coz mine got sent to the store I went to pick it up the store couldn't give it to me coz once again the imei number is not registered as a tmobile device. So the store manager told me if I have a Twitter account to look for tmobile on Twitter and keep twitting about it . I spoke with representative and she said she knows about my issue and within 72 hours it will be fixed . The next day I reset my phone thru the recovery mode ( power button volume up home button) after the phone booted I set it up , I revive an OTA update which is "weird" and then after the update i tried the unlock app on the phone and BAM ! The is permanently unlocked .
Hello everyone,
I'm a little new to rooting android devices. I have a galaxy j7 sky pro that I'm trying to root and unlock from tracfone to use with a different carrier. I have tried with Odin, cf root, supersu, one click root, kingoroot but nothing has worked. Any suggestions ?
Thankyou
cc.caroline15 said:
Hello everyone,
I'm a little new to rooting android devices. I have a galaxy j7 sky pro that I'm trying to root and unlock from tracfone to use with a different carrier. I have tried with Odin, cf root, supersu, one click root, kingoroot but nothing has worked. Any suggestions ?
Thankyou
Click to expand...
Click to collapse
Have you unlocked your bootloader?
I need the same thing
Ok to keep this alive, there are a boatload of cheap phones on the market now a days, these tracphone j7's can they be sim card unlocked at all??While I am at it, the one I have is a GSM nano, while the Data is locked on cdma, can this be changed at all?? or is this norm??
After 1 full year of service
red423 said:
Ok to keep this alive, there are a boatload of cheap phones on the market now a days, these tracphone j7's can they be sim card unlocked at all??While I am at it, the one I have is a GSM nano, while the Data is locked on cdma, can this be changed at all?? or is this norm??
Click to expand...
Click to collapse
They can be carrier unlocked after 1 year of service. If you have forgot to reload or run out of minutes, the timer restarts. This goes for straight talk and tracfone (as far as I know).
I also have a J7 Sky Pro and i really need it carrier unlocked and would like it rooted. I am currently figuring this thing out so i may be able to help.
anyone get anywhere on these tracphones yet???
here's a reply to the after one year unlock above, if I wanted to hear that I wouldn't be here. I OWN this phone, I have a receipt where I purchased the phone cash from a retailer. There was no agreement, issued, signed, nor agreed to what I had to do with the phone after I purchased it. If I choose to unlock it and use it on any network I choose including ones out of the USA, that is my business. Now as far as bootloader, ok it's unlocked, now what is the next move here??? Sorry to sound crass but if you can't add to the conversation with REAL information stay on the porch.
anyone have any luck with these j7 vl yet????
red423 said:
anyone have any luck with these j7 vl yet????
Click to expand...
Click to collapse
Tracfone security is tough. The only possible way to root it would be to find a leaked engineering firmware online somewhere and flash it to the phone. Then try king root. Also, unlocking would be kinda useless for this phone. The bands for this phone do not support ATT or Tmobile. It's a Verizon device since it ends in VL.
Now if you bought the 737TL version, unlocking would make more sense.
I'm samsung illiterate and really need help.
I hope I'm on the correct thread. I really need help. I won't use the correct terminology but hope someone is fluent in dumb blonde. My phone broke so I went to Wal-Mart and bought the j7 sky pro because it said it's powered by T-Mobile and that's my network. After powering on I was told my SIM wasn't valid. I googled the phone and learned about unlocking. So I went on YouTube to learn how only to discover that it's supposed to automatically show a screen asking for an unlock code. My phone however does no such thing. If I purchase an unlock code how do I enter it? It's really important because I have a 3 year old with special needs and in order to get to dr appointments for him we use uber but to install uber on my new phone I need a code to be sent via text and since my network is locked I can't receive texts. This could literally be a matter of life and death for my child. I can't afford another 100 dollar phone and without uber don't even have a way to get to a store to buy one. Any help would mean so much
Still no luck rooting this phone?
lander3976 said:
Still no luck rooting this phone?
Click to expand...
Click to collapse
Can anyone guide me on carrier unlocking this samsung j7 sky pro
HarishRevs said:
Can anyone guide me on carrier unlocking this samsung j7 sky pro
Click to expand...
Click to collapse
Thats also i wanna know if this phone can be unlocked.
red423 said:
here's a reply to the after one year unlock above, if I wanted to hear that I wouldn't be here. I OWN this phone, I have a receipt where I purchased the phone cash from a retailer. There was no agreement, issued, signed, nor agreed to what I had to do with the phone after I purchased it. If I choose to unlock it and use it on any network I choose including ones out of the USA, that is my business. Now as far as bootloader, ok it's unlocked, now what is the next move here??? Sorry to sound crass but if you can't add to the conversation with REAL information stay on the porch.
Click to expand...
Click to collapse
I'm trying how to root my phone as well, it's the same as yours. How did you unlock Bootloader? I can't find it anywhere, where did you find it?
I need to unlock the Carrier, is there is any way to do it
Still nothing for the phone? Don't care about unlocking th3 carrier bc it's NOT GOING TO CHANGE ANYTHING. I want root bc of many other things. Tons of crap on the phone that's unneeded as well as my love for xposed modules...someone possibly has a root file by now?
---------- Post added at 03:47 PM ---------- Previous post was at 03:45 PM ----------
red423 said:
here's a reply to the after one year unlock above, if I wanted to hear that I wouldn't be here. I OWN this phone, I have a receipt where I purchased the phone cash from a retailer. There was no agreement, issued, signed, nor agreed to what I had to do with the phone after I purchased it. If I choose to unlock it and use it on any network I choose including ones out of the USA, that is my business. Now as far as bootloader, ok it's unlocked, now what is the next move here??? Sorry to sound crass but if you can't add to the conversation with REAL information stay on the porch.
Click to expand...
Click to collapse
Where did you get the bootloader ing to flash at?
Type #83865625# (#TFUNLOCK#) and it will prompt for the unlock codes. Yes codes. There should be two of them. As for root, I am working on it. Ive come pretty close already but don't wait for me to do all the work, go find the engineering system or engroot and post it.
bichofelix said:
Type #83865625# (#TFUNLOCK#) and it will prompt for the unlock codes. Yes codes. There should be two of them. As for root, I am working on it. Ive come pretty close already but don't wait for me to do all the work, go find the engineering system or engroot and post it.
Click to expand...
Click to collapse
Where is a safe place to get the unlock codes for this?
I would be willing to pay someone to get this pos rooted
jodybgoode said:
I would be willing to pay someone to get this pos rooted
Click to expand...
Click to collapse
Same..so who do we line up around to take our money? No root (No hotspot)and can't even take it to another carrier...wow **** Straight Talk! We paid full price up front no contract and can't even use the thing.
Hey guys,
im getting mixed signals from alot of the posts on here. I feel their should be a sticky on this subject. I spent a few days trying to hunt down a note 5 I could move over to metropcs and got it all rooted assuming that would be the hard part.. Well its telling me unknown sim a sign that its still locked, the IEMI checks out as clean ect. What chances are there of sprint unlocking a devices that your not the original account holder for? She left her original sim in the phone so I do have the account phone number but not the pin. I this something I need to go back to the owner about and have them do it(if they will). i've attempted to find reviews for 3rd party unlockers however this kinda looks like it falls into a grey area... Any advice would be great.
### Update 3 days total of effort ###
I ended up getting the lady I bought the phone from to transfer ownership of the pin on the sprint account over to me. Without that Sprint will not work with you period, idk why the can just say yep that IEMI is clean here is the unlock push. Ahhh and getting the phone unlocked took talking with 6 agents over a day and a half. When they say okay It should take a few days for you to get the update, thats a lie... Go under System updates and find UICC unlock and press it. If you get a 407 error they ****ed up on their end. Call the next agent, or better yet international chat. Keep hitting that button until you get something about phone has been carrier unlocked ECT.
Good luck this will be a process I never do again. Its not worth saving $300 for the time and effort involved.
I'm trying to network unlock a Sprint S8, with an imei that is tied to an account still. When i bought the phone I checked and it came back clean. When I spoke to them they said I had to contact the old owner and have them contact Sprint to get it done . That Is highly unlikely . I attempted the root https://forum.xda-developers.com/galaxy-s8/development/samsung-galaxy-s8-root-snapdragon-t3659305 but was not able to get it happen so if anyone has time to either just unlock it for me or answer some questions for me I will send you ten bucks or something to you. Thanks in advance .
Diztruction said:
I'm trying to network unlock a Sprint S8, with an imei that is tied to an account still. When i bought the phone I checked and it came back clean. When I spoke to them they said I had to contact the old owner and have them contact Sprint to get it done . That Is highly unlikely . I attempted the root https://forum.xda-developers.com/galaxy-s8/development/samsung-galaxy-s8-root-snapdragon-t3659305 but was not able to get it happen so if anyone has time to either just unlock it for me or answer some questions for me I will send you ten bucks or something to you. Thanks in advance .
Click to expand...
Click to collapse
mine came locked too, with oreo 8.0, i downgrade to 7.0 them unlock it, after that i can use it in any network and wifi tether works without problems and updated it to oreo again
Hi, I made a huge mistake. I bought a phone from Market Place that claimed to be unlocked. I brought a sim to test it, but forgot the little sim key to open it. The guy told me how he called Verizon and got an unlock code, and entered it. I bought it - I shouldn't have. Lesson learned.
Called Verizon and original owner stills owes on it so they wouldn't unlock it. Tried doctorsim, they said they can't unlock it.
Do have any other options here? I have done rooting, and things like that in the past. Is there a way to unlock it myself? I'm sick thinking about my expensive paper weight.
It is a Samsung A535G UW SM-A536V
Any ideas or suggestions greatly appreciated.
Since its US then no as Verizon has to unlock it or its not happening.
I suppose you could try using Verizon and see if it works and if so then switch and it won't be wasted if it all goes well. But, this is the worst option here and could wind up being more wasted money.
I don't know if this Market Place has a support or something that could help you out for a bad sale. That would be the best thing.
And also what you used to pay for it might help you out. Credit cards for instance many times will help customers out with bad purchases. This is your last thing to try.
So you have 3 other things to look into
If there's a balance still due on the account and it's carrier locked, then I would just take an L on it. Maybe sell it for parts?