[Q] Connecting calls - Galaxy S6 Q&A, Help & Troubleshooting

Hi,
I bought the Galaxy s6 a few weeks ago with Vodafone Ireland. Have noticed that when I click on the contact or log to make a call, it doesn't connect and I need to click again. This is also the case when I input a number on the keypad. Have tried different diallers and still the same.
Regards

Related

XDA I & II does´t dial - "Call ended", "A

I have the following problems:
Last year i bought an xda i which was locked. So i unlocked it & tried the XDA-Special-Edition-Rom and everything worked fine.
Perhaps 5 month later i had the problem that some outgoing calls didn´t go out. the xda even didn`t start dialing and the message "call ended" appeared shortly after pressing the call-button.
So i bought a XDA II via ebay and it started quite good!
but 4 month later the same problem arrived and now nearly no call
can be done and all the incoming calls get directly into the box. afterwards i get a sms notification but i can't phone back! nothing helped (phone on/off, new radio version, hard resets, ...). i'm so angry because
i need it every day and i can't find a solution. the signal strength is nearly full, but i can't make a call. sms works fine.
is it a hardware problem??
i did my sim-card in my old siemens handy and it works well...
please please please help me if you can!
yours,
hansi
the phone is stolen and its eime number has been blocked on the uk networks
i don't think so!
i don't think, it's stolen. it doesn't work in austria not in the uk. and that not always ...
please help me!!
thanx,
hansi

Always displas Unknown As Caller Id on i637 on Rogers Network

I bought a Samsung Jack i637 about a month ago
All the incoming calls show as Unknown. I put in my SIM card to my old Motorola Q9h (with WM5.1) and it displayed perfectly.
I have tried bunch of things here on the forum but never found a solution that works. An word on how to do it?
thanks
Bump. I've scoured internet for a week now.
Paying $20 via paypal to whoever gets me the solution
I too got a AT&T Samsung Jack last week (and I am also on Rogers) and some of my numbers show up as "unknown" too...but not all of them. I have observed that till now all the international incoming numbers are showing up as "unknown". Previously on my HTC Touch (with cooked ROM) all these numbers showed up without any problems. A couple people on Rogers are showing up as unknown too. But majority of my contacts show up just fine.
I have not seen any solution for this anywhere yet either. BTW I upgraded my ROM to Windows mobile 6.5 and its still the same.

Hangs up while dialing

Hi,
Since purchasing my galaxy s6, the device has been hanging up the call about three seconds after dialing - just saying "call ended".
After dialing a few times the call goes through.
The problem persists with different service providers.
It seems to be a software issue as it resolved one day suddenly after returning from a trip abroad with the device, but has now returned after upgrading to android 5.1...
Any ideas?
Thanks!
Shirm84 said:
Hi,
Since purchasing my galaxy s6, the device has been hanging up the call about three seconds after dialing - just saying "call ended".
After dialing a few times the call goes through.
The problem persists with different service providers.
It seems to be a software issue as it resolved one day suddenly after returning from a trip abroad with the device, but has now returned after upgrading to android 5.1...
Any ideas?
Thanks!
Click to expand...
Click to collapse
It happened to me, but unfortunately I did not investigate the cause of it - a reflash of the OS (via ODIN) solved it.

Mobile data working but no sms/calls

Hi, i bought this second-hand galaxy s7 edge and it came with this problem and i dont know what to do.
Basically, it recognizes signal and everything (EE Mobile), i can use internet (without credits, lol), but when i try to call or send a message it doesnt works, any number that i dial it finish after 1 sec dialing. Also, no one can call my number and i dont got any messages.
Any solution?
What could it be?
I`ve searched but couldnt find anything that looks like my case in internet.
Thank you guys.
Probably is not unlocked for that carrier, try a SIM from the original carrier

XZs on O2 UK "Invalid number" making calls

Hi
I just bought an XZs dual SIM version. I'm having a very strange issue with it.
I have two SIMs installed: one on O2 UK and the other on Three UK.
The three chip works perfectly. Can do everything, voice, data, SMS etc... all good.
The O2 chip however has a strange issue. Every phone call I make it says "Invalid number".
Even if I call using the international +XX XXXXXX type or if I call using the UK style 07XXXXX both say "Invalid number" and do not complete the call.
What is odd is that I can receive incoming calls to the number. SMS and data also works, just making outgoing calls fails.
I checked that the phone supports the bands that O2 uses and it does. It does connect to the network (as I said I can receive calls, use data, send and receive SMS but just cannot make any outgoing calls)
The phone came from Hong Kong, and both O2 and Sony have flat out refused to help because I didn't buy the phone in the UK.
But well, it's a mobile phone, it should work in my country even if it's from HK.
I cannot really understand why I can receive calls but not make them. The SIM card works in my UK Samsung S6 so I do not think it's a network issue.
I have tried setting it to GSM only as it is my work phone and I really only need it for making calls. I've tried WCDMA / 4G / 3G but nothing fixes it.
I have reset the phone. Checked carrier settings etc.
Lastly I have tried swapping the chips around, and tried it with just one SIM but still the problem occurs.
Please can anyone give any suggestions on resolving this issue before I have to send it back ?
Thanks!
never mind. i solved it.
it was a provisioning error by the network, contacted O2 today and they resolved it by doing some kind of reset their end, which they didn't want to elaborate on.
fixed now.

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