Always displas Unknown As Caller Id on i637 on Rogers Network - General Questions and Answers

I bought a Samsung Jack i637 about a month ago
All the incoming calls show as Unknown. I put in my SIM card to my old Motorola Q9h (with WM5.1) and it displayed perfectly.
I have tried bunch of things here on the forum but never found a solution that works. An word on how to do it?
thanks

Bump. I've scoured internet for a week now.
Paying $20 via paypal to whoever gets me the solution

I too got a AT&T Samsung Jack last week (and I am also on Rogers) and some of my numbers show up as "unknown" too...but not all of them. I have observed that till now all the international incoming numbers are showing up as "unknown". Previously on my HTC Touch (with cooked ROM) all these numbers showed up without any problems. A couple people on Rogers are showing up as unknown too. But majority of my contacts show up just fine.
I have not seen any solution for this anywhere yet either. BTW I upgraded my ROM to Windows mobile 6.5 and its still the same.

Related

XDA I & II does´t dial - "Call ended", "A

I have the following problems:
Last year i bought an xda i which was locked. So i unlocked it & tried the XDA-Special-Edition-Rom and everything worked fine.
Perhaps 5 month later i had the problem that some outgoing calls didn´t go out. the xda even didn`t start dialing and the message "call ended" appeared shortly after pressing the call-button.
So i bought a XDA II via ebay and it started quite good!
but 4 month later the same problem arrived and now nearly no call
can be done and all the incoming calls get directly into the box. afterwards i get a sms notification but i can't phone back! nothing helped (phone on/off, new radio version, hard resets, ...). i'm so angry because
i need it every day and i can't find a solution. the signal strength is nearly full, but i can't make a call. sms works fine.
is it a hardware problem??
i did my sim-card in my old siemens handy and it works well...
please please please help me if you can!
yours,
hansi
the phone is stolen and its eime number has been blocked on the uk networks
i don't think so!
i don't think, it's stolen. it doesn't work in austria not in the uk. and that not always ...
please help me!!
thanx,
hansi

Wrong Phone Number showing after PORT from Orange to TMobile

I've just Ported from Orange UK to TMobile using my Tmobile Vario II phone.
The PORT has gone through successfully and people are successfully ringing and texting my Orange phone number which is now on T-Mobile.
However, when ever I look in Outlook, the To or From Address is still listed as my original T-mobile number. Also if I check the Telephone number in PhoneAlarm it states my phone number is the original T-mobile one.
I have soft reset the device with no affect. I have also uninstalled and re-installed PhoneAlarm with no affect.
I know it's a small thing but I want the correct phone number to show.
Any ideas on what to try next? Will a hard-reset work?
Thanks
Mike
Sorted, see http://www.modaco.com/Settings-and092-Phone-displayed-number-is-incorrect-t245047.html

Help with brother's Fuze (Missed calls, Can't send/recieve calls)

Both my brother and I bought Fuze's last week and he has recently been having trouble with his.
Unfortunately I live on the opposite coast so I can't troubleshoot his phone using the hands on approach and instead will try asking here
The Problem:
After working splendidly for the past week and a half, my brother has noticed within the last two days that he cannot send or receive calls regularly. When he is able to receive a call or make an outgoing connection his call quality is significantly distorted and garbled, often ending in a dropped call. Also when people place a call to him it is often the case that the phone doesn't even ring or show up in the call logs and he is only made aware of the call if someone leaves a voicemail.
I insist to him that this is not the phones fault and instead a service problem with the fault belonging all to ATT. I remember having the same problems with my 8525.
He is adamant to the fact that something must be wrong with his Fuze / Touch Pro. He says that when he pops his sim card into his old krazr (for which the Fuze is replacing) all the problems disappear. He also insists that he has full bars and 3g service at his location.
Background:
Via mymobiler and remote desktop, I added YouTube and Live Search back to the internet tab. I added a few cities to the Weather tab using the WeatherDatabaseEditor from andreas.falke and also reverted his phone to the original Black Touch Pro theme (found here) using Diamond TF3D Config 0.6.7.
I also removed the forcecell connection registry entry to allow him to tether his phone.
I believe none of these tweaks would have caused his current problems and still believe the blame mostly falls on ATT's service.
Any advice, help, or comments into this matter would be greatly appreciated!
You could have him try flashing to a different radio just to test. They don't hard reset the device, and as long as you use another TP radio you don't need to be security unlocked.
If that doesn't work, flash back to the original radio and I would bring it in for service.
allenh said:
Both my brother and I bought Fuze's last week and he has recently been having trouble with his.
Unfortunately I live on the opposite coast so I can't troubleshoot his phone using the hands on approach and instead will try asking here
The Problem:
After working splendidly for the past week and a half, my brother has noticed within the last two days that he cannot send or receive calls regularly. When he is able to receive a call or make an outgoing connection his call quality is significantly distorted and garbled, often ending in a dropped call. Also when people place a call to him it is often the case that the phone doesn't even ring or show up in the call logs and he is only made aware of the call if someone leaves a voicemail.
I insist to him that this is not the phones fault and instead a service problem with the fault belonging all to ATT. I remember having the same problems with my 8525.
He is adamant to the fact that something must be wrong with his Fuze / Touch Pro. He says that when he pops his sim card into his old krazr (for which the Fuze is replacing) all the problems disappear. He also insists that he has full bars and 3g service at his location.
Background:
Via mymobiler and remote desktop, I added YouTube and Live Search back to the internet tab. I added a few cities to the Weather tab using the WeatherDatabaseEditor from andreas.falke and also reverted his phone to the original Black Touch Pro theme (found here) using Diamond TF3D Config 0.6.7.
I also removed the forcecell connection registry entry to allow him to tether his phone.
I believe none of these tweaks would have caused his current problems and still believe the blame mostly falls on ATT's service.
Any advice, help, or comments into this matter would be greatly appreciated!
Click to expand...
Click to collapse
I suggest he reverts back to the original theme because whenever I change my theme I cannot make calls or receive calls but when I go back to the original theme calls work perfectly. Please let us know your result.

[Q] HTC 8X caller ID issue

Hi,
I bought a T-Mobile HTC 8X in the US, unlocked it and brought it back with me to Israel. Now, when Israeli contacts call me, their numbers appear as (for example) 050 555 5555. When they text me, the number shows up as +97250 555 5555. For some reason the phone isn't able to tell that those two are the same number. I couldn't find anything while looking through the settings. I tried playing around with regions and all and came up with nothing. My old AT&T Focus had no issues and my dad's British 8S is working fine as well.
If I remember correctly, In WP7 deivces there's a registry setting which allows to control how many digits from the right identify the number as unique. However, I couldn't find a registry editor for the 8X (is there any?) so that information won't help me right now.
So now, my caller ID function sucks and the only way to actually ID contacts is to save 2 numbers for each one... really frustrating.
Does anyone know how to fix this?
Thanks!
Eyal
HTC support emailed back
And after sending them my IMEI they said that unfortunately there's nothing they can do and T-Mobile phones show that symptom in places like Israel and Europe.
So, it's either selling it on ebay or waiting for a registry editor or flashing it with a new ROM somehow. Option #1 seems like the most realistic one at the moment. This really sux.
Eyal
eyal453 said:
Hi,
I bought a T-Mobile HTC 8X in the US, unlocked it and brought it back with me to Israel. Now, when Israeli contacts call me, their numbers appear as (for example) 050 555 5555. When they text me, the number shows up as +97250 555 5555. For some reason the phone isn't able to tell that those two are the same number. I couldn't find anything while looking through the settings. I tried playing around with regions and all and came up with nothing. My old AT&T Focus had no issues and my dad's British 8S is working fine as well.
If I remember correctly, In WP7 deivces there's a registry setting which allows to control how many digits from the right identify the number as unique. However, I couldn't find a registry editor for the 8X (is there any?) so that information won't help me right now.
So now, my caller ID function sucks and the only way to actually ID contacts is to save 2 numbers for each one... really frustrating.
Does anyone know how to fix this?
Thanks!
Eyal
Click to expand...
Click to collapse
Actually, if I remember correctly from my previous experience with unlocked phones, most true Caller-ID (where the phone can identify who is calling even if they AREN'T in your Contacts list) requires XML code embedded in the phone (somewhere, don't ask me where) by the provider. Some providers use the same frameworks, so it's possible to get it working from network to network, but in most cases no.
I've never seen a situation tho, where it couldn't pick up the name from the Contacts list, based on the number coming in. I seem to remember you can turn on a feature called "International Dialing Help" that might bring them both together. OR put the entire phone number in your contacts. (As it is displayed when it comes in on Text).
drtolson said:
Actually, if I remember correctly from my previous experience with unlocked phones, most true Caller-ID (where the phone can identify who is calling even if they AREN'T in your Contacts list) requires XML code embedded in the phone (somewhere, don't ask me where) by the provider. Some providers use the same frameworks, so it's possible to get it working from network to network, but in most cases no.
I've never seen a situation tho, where it couldn't pick up the name from the Contacts list, based on the number coming in. I seem to remember you can turn on a feature called "International Dialing Help" that might bring them both together. OR put the entire phone number in your contacts. (As it is displayed when it comes in on Text).
Click to expand...
Click to collapse
I tried saving the entire number, but because local Israeli numbers get an extra "0" the phone is not able to ID them. Local call comes in as 050-5555555. SMS, like an intl. call, comes in as +97250-5555555. The "International Dialing Help" really helps when you're dialing. I thought it would fix the caller-id issue but it doesn't.
I spoke with HTC and with WP8 support on twitter. It's a known issue for T-mo phones and according to WP8 support, it has been forwarded to the appropriate team which probably means it'll be fixed in months to come. Until then, the only option is to get the phone flashed by one of the Israeli carriers with the Israeli version of the OS.

Problems while calling and not able to receive calls

Hi, I own an N5 and I'm absolutely in love with it, and thus have recommended it to anyone asking which phone to buy next, now my father, who has never even used a touch enabled display went and bought one.
His N5 has a weird problem and I cant figure it out since I live quite far away from my parents and troubleshooting with someone over the phone is hard already but even harder with some one who doesn't know ANYTHING about phones or computers. Maybe some of you could shed some light on this?
He says that he can't receive any calls or messages, but make them fine. I should add that he has a weird GSM plan which allows him to use 2 SIMs simultaneously in 2 different phones, when you call him both phones receive the call, this thing is called multi-sim here in Finland and is only provided by one operator, I know that he has a data plan and everything so it should work as he has used it before with 2 different Nokias and with only one phone and the other SIM in a 3G usb modem.
When he has both phones on (the second one being an old Nokia brick) only the Nokia receives calls but both phones are capable of making calls, when only the nokia is on, nothing can be done. no call making or receiving and when only the N5 is on, no calls received but can be made.
He also added that when he makes a call with his N5 (while the nokia is turned on) a icon appears in the notification bar, next to the clock, battery and cellular signal indicators. Since he doesn't know much of PCs or phones he didn't know what the icon meant but described it as a "pie slice with horizontal lines through it" which I suppose could mean WIFI? right? If it indeed is WIFI then why does it only appear while making a call and dissapear when the call is terminated? He is using his mobile data (3G only) and does not have wifi turned on... this is what confused me the most.
So anyone with some idea why a wifi like icon appears while calling with a phone that is only capable of making calls, not receiving them, please help me I'll be visiting my parent this friday and will then be able to look at his phone but until then hes out of luck if none of you guys have any good ideas.
OH and a last mention, when he bought the phone (brand new) it worked flawlessly for a few hours, he made a few calls, received some and even got 2 text messages, so the phone and the SIM card have worked earlier, the fault isn't "out of the box"
EDIT: Just a thought, if he has managed to enable wifi calling in the settings would that cause this kind of behaviour? Just remembered that since 4.4 its right there at the bottom of the settings in the phone app, he could easily have tapped it by mistake since he just basically taps anything he find on his new and cool phone

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