Bought the device this morning, came home this evening and the device wont switch on. when i plug the charger in it shows on 53 percent.
I held the power button in for 30 seconds and its still not coming on. must i charge the device before using it? or is it faulty
the worst part here in South Africa if the device is bought faulty we have to wait two weeks before we can get it back
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I'm sorry if this topic has been discussed so many times, but I couldn't find symptoms like the ones my Moto G has.
Two weeks ago, my Moto G reached out to 0% and shuted down. After that I've tried the following possible fixes:
Leave the phone out a day off the charger and then charging it for 3-4 hours or even all night long.
Pressing the power button for several minutes while connected to the wall charger.
Connecting it to several chargers (750, 1500 and 2000 mah).
Taking out the battery cover, disconnecting the battery flex and then reconnecting it.
A few things I noticed were that my phone came with a 450 mah charger in the box, and when I connect the phone, the LED light lits continuosly and it never goes off.
When I tried with 1500 and 2000 mah chargers, the LED lits too, and while pressing the power button, the LED light flashes one time after 2-3 minutes, and then flashes again after 5-6 minutes. But these flashes are very glimmer. And no matter what I do, the screen never lights up, and the LED light never goes off.
Please, I desperately need your help. I bought this phone two months ago and I've unlocked the bootloader, so I don't think warranty will cover the phone.
Thank you very much.
if you press power + vol down does the phone goes to recovery? i figured out that even if the phone does not boot you can go to recovery (or is it bootloader?) and than go to barcodes and press vol up. some codes will show up. after a min or so it will turn off. repeat this until the phone wont even boot to recovery. now plug it in the charger and hold power button for 2-3min and than leave it charging for an hour and than try to power it up. if it will not work try to unplug it and plug it in again after a minute and than hold the power button again for 2-3min and leave it charging for an hour again. i got my moto g booted after few tryes.
it seems that moto g wont charge until the battery is completely drained.
I'm sorry but the phone won't boot into bootloader mode neither. Are there any other recommendations? Thanks for your reply.
EDIT: I'll see if I can record a video of the phone's behavior. Maybe it could help.
How to resolve this dead battery issue...
rodrigojfuentes said:
I'm sorry if this topic has been discussed so many times, but I couldn't find symptoms like the ones my Moto G has.
Two weeks ago, my Moto G reached out to 0% and shuted down. After that I've tried the following possible fixes:
Leave the phone out a day off the charger and then charging it for 3-4 hours or even all night long.
Pressing the power button for several minutes while connected to the wall charger.
Connecting it to several chargers (750, 1500 and 2000 mah).
Taking out the battery cover, disconnecting the battery flex and then reconnecting it.
A few things I noticed were that my phone came with a 450 mah charger in the box, and when I connect the phone, the LED light lits continuosly and it never goes off.
When I tried with 1500 and 2000 mah chargers, the LED lits too, and while pressing the power button, the LED light flashes one time after 2-3 minutes, and then flashes again after 5-6 minutes. But these flashes are very glimmer. And no matter what I do, the screen never lights up, and the LED light never goes off.
Please, I desperately need your help. I bought this phone two months ago and I've unlocked the bootloader, so I don't think warranty will cover the phone.
Thank you very much.
Click to expand...
Click to collapse
Answer.....I have exact similar problem for last one week and i figured it out how to recover..u have to leave the phone for 24 hours to discharge and then open the battery...See youtube tutorial how to open it....
then go to any local mobile repairing shop and ask him to charge or boost your battery..they have some kind of boost machine..ask them to do it for 10 min the put on the battery and hold the power button led will blink 3 times put the phone in charge i guarantee you u ll get ur moto g back....i have also sucessfully removed the outer glass from digitizer,,...but that another story...hope i helped you...
I recently ran into this... I let my XT1032 battery deplete to 0% and then had a difficult time getting it to recharge.
When the phone was plugged in to any of these:
- my desktop PC
- powered USB hub
- game console USB port
it powered on briefly and showed the white screen with 0% battery indicator. The screen would then go blank and then after a few minutes the phone would boot successfully to my lock screen. However, it seemed to stop taking charge at this point and after a few minutes would shut itself down again. And the cycle would repeat.
I was able to get it to boot to the bootloader through normal means (Vol. Down + Power). But it behaved similarly in that it seemed to stop taking a charge and so after a few minutes it would power down as the battery ran out. And the cycle would repeat.
What finally worked for me was to use a different charger (and cable). I ended up using the charger that came with my tablet (Nexus 7) and the phone charged up the battery without issue -- I'm not sure whether the charging cable made a difference.
There's some discussion here:
http://androidforums.com/threads/moto-g-died-and-now-wont-charge.837568/
that suggests that when the phone hits 0% battery, it becomes fussy about the charger and that a high charging current is required or else the charging circuit shuts down.
My experience would support that theory. Seems a rather dumb design on Motorola's part...
Lesson here is to not let your device run down to 0%!
Hi Guys,
I have a tablet that my boss gave me today to 'fix'. The problem that it is having is that it isn't turning on, nor does it appear to be even charging. He said he used it until it was dead, then plugged it in overnight to charge, but when he tried it this morning, it wouldn't turn back on. I've had it for about two hours now, plugged into an outlet (the plug is a bulky black 2pronged adapter with samsung written on the side and I have a usb 3.0 plug). I tested the charger out on my Galaxy S5 and it started charging without any problems, so that tells me that the charger is working.
After 2 hours of supposedly charging, when I press power nothing happens. When I press the home button, nothing happens. I read on here that some were having really slow charging times, but I figured after two hours, there should be at least enough power to show the little batter logo on the screen during charging. Now, though, since that indicator doesn't even show up, I'm starting to think maybe I should just take it back to VZW. I was looking at the back of the device to see if it had a removable back cover and maybe resetting the battery would fix it, but I didn't see an indention where you can pull the cover off at (like on the note or my s5).
Any suggestions?
2 hour are not so much, if you used not the original charger. Let it on the charger for around 12 hour and try again - disconnect charger, reconnect again if you can see something...
Plug it in, keep the power button pressed for at least 30 seconds. See if that starts it up.
Hi.
You might try getting an usb volt- & ampere-meter off ebay. They're about 10 bucks or so.
It'll tell you if the tablet is drawing power at all.
Regards
Elo
Sent from my SM-N9005 using XDA Premium HD app
Bought the device this morning, came home this evening and the device wont switch on. when i plug the charger in it shows on 53 percent.
I held the power button in for 30 seconds and its still not coming on. must i charge the device before using it? or is it faulty
Maybe faulty power button. I've seen some edges with power button failure. Could be the same for you?
Sent from my SAMSUNG-SM-G925A using Tapatalk
I bought my Zenfone 2 about 3 months ago and it had been working perfectly fine. However, on the day before yesterday the phone appeared to lag more than it usually does but I didn't pay much attention to it. Later in the evening I noticed that the battery was not reducing and it remained constantly at 50%, despite me having watched at least an hour of youtube on it.
Later, when I was watching some videos online, the phone suddenly turned off - I thought that was because I had used up all the battery, so I plugged it into the main using the original cable and charger, but the phone would not charge and the little light on the top right of the phone never came on. I could not turn on my phone and all the phone would do was buzzes every few minutes. So since then, I have kept the phone connected to the charger (and it carried on to buzz twice every few minutes). I tried to turn the phone on yesterday morning by long pressing the button on the top of the phone but it would again not turn on at all.
When the phone is being charged, it buzzes every 1 and a half minute regardless of which charger or cable I'm using, and when the phone is not being charged, it doesn't buzz
Someone tried to help and suggested me to do the 3 following things:
1) Hold the power button for 15 minutes then let go and press for another few secs to try to turn the phone on - I did this, and the phone did buzz when i tried to turn it on, but the screen is still off, as well as the small light on the top right
2) hold the volume up + power button for 5 seconds, then release volume up before releasing power button - my phone buzzed after holding both volume up + power button for a few seconds, but still the screen did not come on and neither did the small light.
3) hold the volume down + power button for 5 seconds, then release volume down before releasing power button - nothing happened. The phone didn't even buzz.
I don't really understand why I was asked to do them, but i did them anyway
I am currently in the UK and I bought my phone from abroad so I cannot get a warranty fix in the UK.
Please kindly help if you know the the problem is and please give me some advice.
Much appreciated. Thank you.
bump
yoyohaha said:
I bought my Zenfone 2 about 3 months ago and it had been working perfectly fine. However, on the day before yesterday the phone appeared to lag more than it usually does but I didn't pay much attention to it. Later in the evening I noticed that the battery was not reducing and it remained constantly at 50%, despite me having watched at least an hour of youtube on it.
Later, when I was watching some videos online, the phone suddenly turned off - I thought that was because I had used up all the battery, so I plugged it into the main using the original cable and charger, but the phone would not charge and the little light on the top right of the phone never came on. I could not turn on my phone and all the phone would do was buzzes every few minutes. So since then, I have kept the phone connected to the charger (and it carried on to buzz twice every few minutes). I tried to turn the phone on yesterday morning by long pressing the button on the top of the phone but it would again not turn on at all.
When the phone is being charged, it buzzes every 1 and a half minute regardless of which charger or cable I'm using, and when the phone is not being charged, it doesn't buzz
Someone tried to help and suggested me to do the 3 following things:
1) Hold the power button for 15 minutes then let go and press for another few secs to try to turn the phone on - I did this, and the phone did buzz when i tried to turn it on, but the screen is still off, as well as the small light on the top right
2) hold the volume up + power button for 5 seconds, then release volume up before releasing power button - my phone buzzed after holding both volume up + power button for a few seconds, but still the screen did not come on and neither did the small light.
3) hold the volume down + power button for 5 seconds, then release volume down before releasing power button - nothing happened. The phone didn't even buzz.
I don't really understand why I was asked to do them, but i did them anyway
I am currently in the UK and I bought my phone from abroad so I cannot get a warranty fix in the UK.
Please kindly help if you know the the problem is and please give me some advice.
Much appreciated. Thank you.
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Click to collapse
bump
Last night I put my gear s2 on the original oem charger, like I do every night. This morning, I got it from the charger, and it was kind of hot. And now, it is off. Does not turn on at all. I have held the power button for 30 seconds, I have held both buttons for 30 seconds, nothing turns it on. When I put it on the charger, the led on the charger goes from red to blue, but nothing lights up on the watch. What could be wrong? I bought the watch 1 month ago, on Amazon. But I have no warranty, since I bought it in USA, and brought it to Brazil.... please help... =[