I bought my Zenfone 2 about 3 months ago and it had been working perfectly fine. However, on the day before yesterday the phone appeared to lag more than it usually does but I didn't pay much attention to it. Later in the evening I noticed that the battery was not reducing and it remained constantly at 50%, despite me having watched at least an hour of youtube on it.
Later, when I was watching some videos online, the phone suddenly turned off - I thought that was because I had used up all the battery, so I plugged it into the main using the original cable and charger, but the phone would not charge and the little light on the top right of the phone never came on. I could not turn on my phone and all the phone would do was buzzes every few minutes. So since then, I have kept the phone connected to the charger (and it carried on to buzz twice every few minutes). I tried to turn the phone on yesterday morning by long pressing the button on the top of the phone but it would again not turn on at all.
When the phone is being charged, it buzzes every 1 and a half minute regardless of which charger or cable I'm using, and when the phone is not being charged, it doesn't buzz
Someone tried to help and suggested me to do the 3 following things:
1) Hold the power button for 15 minutes then let go and press for another few secs to try to turn the phone on - I did this, and the phone did buzz when i tried to turn it on, but the screen is still off, as well as the small light on the top right
2) hold the volume up + power button for 5 seconds, then release volume up before releasing power button - my phone buzzed after holding both volume up + power button for a few seconds, but still the screen did not come on and neither did the small light.
3) hold the volume down + power button for 5 seconds, then release volume down before releasing power button - nothing happened. The phone didn't even buzz.
I don't really understand why I was asked to do them, but i did them anyway
I am currently in the UK and I bought my phone from abroad so I cannot get a warranty fix in the UK.
Please kindly help if you know the the problem is and please give me some advice.
Much appreciated. Thank you.
bump
yoyohaha said:
I bought my Zenfone 2 about 3 months ago and it had been working perfectly fine. However, on the day before yesterday the phone appeared to lag more than it usually does but I didn't pay much attention to it. Later in the evening I noticed that the battery was not reducing and it remained constantly at 50%, despite me having watched at least an hour of youtube on it.
Later, when I was watching some videos online, the phone suddenly turned off - I thought that was because I had used up all the battery, so I plugged it into the main using the original cable and charger, but the phone would not charge and the little light on the top right of the phone never came on. I could not turn on my phone and all the phone would do was buzzes every few minutes. So since then, I have kept the phone connected to the charger (and it carried on to buzz twice every few minutes). I tried to turn the phone on yesterday morning by long pressing the button on the top of the phone but it would again not turn on at all.
When the phone is being charged, it buzzes every 1 and a half minute regardless of which charger or cable I'm using, and when the phone is not being charged, it doesn't buzz
Someone tried to help and suggested me to do the 3 following things:
1) Hold the power button for 15 minutes then let go and press for another few secs to try to turn the phone on - I did this, and the phone did buzz when i tried to turn it on, but the screen is still off, as well as the small light on the top right
2) hold the volume up + power button for 5 seconds, then release volume up before releasing power button - my phone buzzed after holding both volume up + power button for a few seconds, but still the screen did not come on and neither did the small light.
3) hold the volume down + power button for 5 seconds, then release volume down before releasing power button - nothing happened. The phone didn't even buzz.
I don't really understand why I was asked to do them, but i did them anyway
I am currently in the UK and I bought my phone from abroad so I cannot get a warranty fix in the UK.
Please kindly help if you know the the problem is and please give me some advice.
Much appreciated. Thank you.
Click to expand...
Click to collapse
bump
Related
I use my Galaxy Tab as a navigation in my car, last night i was watching a movie and i did not charge it, it was 8% left battery life,
This morning i mounted it in my car, put the GPS on, tried to charge it with my car charger, it kept notifying me every 5 seconds the tablet is charging, and not charging, (keeps connecting and disconnecting) till it gave me a black screen, since i was driving i ignored it.
when i reached my destination, i was able to put in download mode, by hitting volume down and power, then i hit volume down to restart. then it gave me a black screen again, tried to do the same thing then i hit volume up to get me in download mode, then i powered it off somehow, i do not remember, now i am stuck in black screen,
had it on the OEM charger for an hour, it does not seem to be charging, i am not able to get in download or recovery mode.
i have had this tablet for 3 weeks now, never flashed a custom rom or rooted it,
is there any way to put it back to life? please please help!
Excuse my English, it is not my first language
nmnm4alll said:
I use my Galaxy Tab as a navigation in my car, last night i was watching a movie and i did not charge it, it was 8% left battery life,
This morning i mounted it in my car, put the GPS on, tried to charge it with my car charger, it kept notifying me every 5 seconds the tablet is charging, and not charging, (keeps connecting and disconnecting) till it gave me a black screen, since i was driving i ignored it.
when i reached my destination, i was able to put in download mode, by hitting volume down and power, then i hit volume down to restart. then it gave me a black screen again, tried to do the same thing then i hit volume up to get me in download mode, then i powered it off somehow, i do not remember, now i am stuck in black screen,
had it on the OEM charger for an hour, it does not seem to be charging, i am not able to get in download or recovery mode.
i have had this tablet for 3 weeks now, never flashed a custom rom or rooted it,
is there any way to put it back to life? please please help!
Excuse my English, it is not my first language
Click to expand...
Click to collapse
Why are you trying to go to download mode, simply plug to an AC power outlet, leave it for seconds & keep pressing the power button for around 3-4 seconds, it should boot up normally.
lsherif said:
Why are you trying to go to download mode, simply plug to an AC power outlet, leave it for seconds & keep pressing the power button for around 3-4 seconds, it should boot up normally.
Click to expand...
Click to collapse
Thanks for responding, i have been plugging my tablet to a power outlet for 3 hours and it's not showing it's spring any charging animation, it looks like soft bricked, even tho i didn't flash any roms, very weird!
nmnm4alll said:
Thanks for responding, i have been plugging my tablet to a power outlet for 3 hours and it's not showing it's spring any charging animation, it looks like soft bricked, even tho i didn't flash any roms, very weird!
Click to expand...
Click to collapse
did you try just long pressing the power button for some seconds ?
lsherif said:
did you try just long pressing the power button for some seconds ?
Click to expand...
Click to collapse
No luck
I am taking it to Verizon, i hope they fix it, even tho i bought it brand new from craigslist
Thread moved to Q & A section, post in the relevant section next time.
hi guys,
2 days ago I got a nexus 5 loved it until today I was playing a game (asphalt 8) and it just turned it self off don't know why just did now all im getting is a flashing red light I was on holiday with the phone could the plane have done something to it anyway guys please help me
thanks
Prime
No, the plane didn't do anything to the phone.
Did the battery die? Did you stick the phone on a charger after it turned off?
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Alex240188 said:
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
ive already tried all of that but 1 think ive not tried is a reset but I have data on my phone that I don't wanna lose can anyone help
Alex240188 said:
Best guess is that it's overheated to the thermal shutdown limit.
Leave it a while then try powering it back on
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
na, when you hit the safety shutdown temp, all it does is shut down, you can boot it right after. ive reached it many times(on purpose), it works.
what the op is describing sounds like the rlod on the nexus 4(red light of death). it happens when the phone thinks it went below 0%. on the n4 there are two solutions, one works sometimes, the other all the time. the one that works sometimes is leave it on the charger for several hours, then try to boot into the bootloader, then shut off the phone from there and keep charging. the method that works 100% is to remove the back cover, disconnect the battery, then reconnect it. this is a hard reset for the battery, and works 100% of the time on the nexus 4.
simms22 said:
na, when you hit the safety shutdown temp, all it does is shut down, you can boot it right after. ive reached it many times(on purpose), it works.
what the op is describing sounds like the rlod on the nexus 4(red light of death). it happens when the phone thinks it went below 0%. on the n4 there are two solutions, one works sometimes, the other all the time. the one that works sometimes is leave it on the charger for several hours, then try to boot into the bootloader, then shut off the phone from there and keep charging. the method that works 100% is to remove the back cover, disconnect the battery, then reconnect it. this is a hard reset for the battery, and works 100% of the time on the nexus 4.
Click to expand...
Click to collapse
im a newbee I cant open a phone up anyway ive tried to get in to bootloader should I just RMA the phone.
PRIME667 said:
im a newbee I cant open a phone up anyway ive tried to get in to bootloader should I just RMA the phone.
Click to expand...
Click to collapse
if it was something that happened on its own(without you tinkering with your phone), then yes.
thanks
simms22 said:
if it was something that happened on its own(without you tinkering with your phone), then yes.
Click to expand...
Click to collapse
right ill do that thanks for your help guys
PRIME667
You may want to give this procedure a try, its copied directly from Google's product support page for the Nexus 7.
Make sure there isn’t any dust or lint in the power port.
Using the original power adapter and USB cable, plug your Nexus 7 into a functioning power outlet. Nexus 7 has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
Ensure the power cord is securely connected to the tablet and the power adapter.
After 1 minute, check to see if a battery icon appears on the screen.
If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
Press & hold the Volume down button. While holding Volume down, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.
Once the battery icon appears on the screen, allow your tablet to charge for at least 1 hour before turning it back on.
returned it
sluflyer06 said:
You may want to give this procedure a try, its copied directly from Google's product support page for the Nexus 7.
Make sure there isn’t any dust or lint in the power port.
Using the original power adapter and USB cable, plug your Nexus 7 into a functioning power outlet. Nexus 7 has specific power requirements, and the USB cable and power adapter that are included are designed to meet those requirements.
Ensure the power cord is securely connected to the tablet and the power adapter.
After 1 minute, check to see if a battery icon appears on the screen.
If the battery icon appears, press & hold the Power button for 15 to 30 seconds to see if the device turns on.
If the battery icon doesn't appear, try accessing the Android bootloader menu:
Press & hold the Volume down button. While holding Volume down, press & hold the Power button for at least 10 seconds until you see an Android robot and the word Start on the screen.
Press the Volume down button until Power off is highlighted. Press the Power button to select that option.
Disconnect the charger and reconnect it within 10 seconds. A battery icon should appear on your screen.
Once the battery icon appears on the screen, allow your tablet to charge for at least 1 hour before turning it back on.
Click to expand...
Click to collapse
I got a new one thanks for all your help
I just had a red blinking light and no charge indicator situation, as well. Nothing seemed to work: plugged it in for 20 minutes, unplugged it for 20 minutes, plugged it back in...and after another hour on the charger I finally noticed the blinking red light had gone away, and hitting power brought up the charging indicator as normal. Booted right up and has been fine since.
My Nexus 5 just started doing this. I was in the middle of playing a game while my phone was on the charger (Brave Frontier) and suddenly the screen went dead and I had the red flashing light. I'm guessing I was using the juice faster than the charger could fill it so I killed it. I couldn't get the battery indicator to come back but as I was typing this the red light finally stopped flashing and the phone rebooted.
This happened to my N5 today. I was on a Hangouts video chat while plugged in from wall charger and I noticed the battery was actually draining rather than charging. So I figured hangouts was discharging the battery faster than the charging. Eventually it went to 0% and stayed that way for a while and suddenly the screen went off and the LED started blinking red. Followed the steps posted here, plugged in, left for a while and the blinking stops and phone boots up.
Never Hangout-ing with low charge ever! D:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
I think the last step is all that's required. Holding the volume up button & power button for a few seconds (5? 10?) will cause it to vibrate 3 times and reset. It gets you out of pretty much anywhere; learned that from messing with my Z1C's bootloader.
Having the same problem
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
One pretty important feature you left out here, which is as close as you can get as a battery pull, open the microsd slot, and inside is a little yellow button, push this in will 9 times out of 10 power cycle your phone.
Same problem
engr.emersoncruz04 said:
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
Click to expand...
Click to collapse
I am having the same problem. I just bought the device through Amazon DE and i am thinking in returning it. Any way to solve this ?
I have noticed that in my case, at least, this is always happening when the battery percentage is getting close to 50% (half of the battery is consumed). I have KitKat 4.4.4 and i expect this problem to be solved with the new Android 5.0 Lollipop upgrade.
Sleep of death companion... other issues?
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Same problem
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
UPDATE
uFito.cc said:
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Click to expand...
Click to collapse
FYI, currently in RMA process through Tmo... gonna get a refurb... not the happiest camper with Sony's approach, however, this begs the question: Given the spate of issues with Z3's maybe a refurb would not be such a bad idea, especially if it addresses the issues that are most common... Anyone received a Z3 refurbished? Would you mind sharing your experience?
Try connecting a diff screen at a technician....dont pay unless it works..
Dannydinkles said:
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
Click to expand...
Click to collapse
Try connecting a diff screen at a technician....dont pay unless it works..
Doesn't help you, but as a side note, I had mine replaced twice using Jump and both times I received a brand new phone sealed in the box. BTW, last one has Dec 14 build date and the assembly is much better than earlier ones I had.
super thanks!!!
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
hello, at last i found the answer,! tried all the suggested actions i searched on the blogs, but this one really worked for my xperia z3c and after that it updated to lollipop, i hope it would not shut down randomly again, i'll wait for maybe 2 months before i actually make it my main phone again, but at least it's back now and i really miss my xperia z3c, it's really the best for me thanks to you!!! God bless!
Sometimes (once/day), when i woke up my Z3C from sleep, the touch screen is frozen and the only way is to reboot it with power and volume buttons.
How can i debug this behavior ? I found nothing about that issue...
Thanks for this post!
I've managed to get to the point of three vibrations, but then it just burns the leds in three colors, and then vibrates 3 times again and so on.
I've also managed to get to a point where the led stays constant blue (by playing with the volume up/down).
But now what?
Worked for me
:good::good:
the 4th step worked for me, thank you
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Xperia Z3 keeps restarting when trying to charge
Hi all, I don't know if someone did encounter same problem as I. Yesterday my Z3 was 100% charged. Overnight the phone started to restart and battery % went nearly dead showing around 2% left and the red led light starting blinking as well. I tried to plug on charge to a wall source and now it keeps restarting and the "Sony" logo only would appear and it keeps to restart again.
Saw some solutions among which I have tried press holding the volume up button along the power button so as it should vibrate 3 time but in vain. The phone ain't charging anymore and it keeps restarting either plugged with my pc or wall.
Please can anyone help on this one?
Cheers
Kris
Need Help Sir/Madam XperiaZ3compactproblem
Hi!! Guys... i have a same problem here my xperia compact suddenly turn off after charging... before other remedy its working volume up + power button, the yellow botton near sim card, volume down + power button. Now its not working when i plug it to power source like laptop and others sometimes LED turn red but after 5mins it will be gone... by the way last month i able to connect it my laptop i was able to PC repair using Sony Companion but now since its only red light it can able to connect even though i hold volume down it cant connect... what should i do i want to use my phone guys need your help badly...
:crying::crying::crying: this phone is very expensive just to throw away
i had this for the first time last week, it was whilst i pulled the sim tray when the phone was switched on, the z3 said restarting and didnt come back on
a quick google at the time and i had to press the volume up button and power button together for 10 seconds which worked fine
In my sony xperia z3c when I connect it to an outlet/pc the small red light will light up and then nothing (no battery charging image), I've done the steps also pressed the yellow button beside the sim slot but still nothing... Help Please :crying::crying::crying:..... need my phone back asap.... thanks!!!
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!
So I was outside for about 40 minutes in the heat (36C here) and my phone was on a bench top, it was extremely hot when I picked it up so I went to place it inside - where it's much cooler. 10 minutes or so later I went to use the phone and it's not doing anything - the screen is black, holding the power button won't turn it on - holding the volume up, power and home button won't do anything. I connected it to a charger for 20 minutes and it still won't do anything. Is there anything I can do? Can it be fixed if I go to get it repaired..? What happened??
Thanks in advance.
okrinno said:
So I was outside for about 40 minutes in the heat (36C here) and my phone was on a bench top, it was extremely hot when I picked it up so I went to place it inside - where it's much cooler. 10 minutes or so later I went to use the phone and it's not doing anything - the screen is black, holding the power button won't turn it on - holding the volume up, power and home button won't do anything. I connected it to a charger for 20 minutes and it still won't do anything. Is there anything I can do? Can it be fixed if I go to get it repaired..? What happened??
Thanks in advance.
Click to expand...
Click to collapse
Hopefully it just overheat and needs some time to cool down before you can turn it on. If you can not see any visible damage, then just give it some time to cool down.
Does the LED lights up when connected to the charger?
It's working now, thankfully. I tried the down volume + lock button method - holding them both down. It turned on.
Thank you for replying anyway.
Hey guys,
Something odd happened this morning and now I am sitting around with a $700 paperweight. Woke up and took the phone off of charge like I usually do and started to read the news. about 10 minutes in the screen and touch buttons froze so I decided to reboot the phone, To my surprise the phone never came back on.
I've tried VOL Down + Power for 30 seconds even longer out of desperation along with just the power button and VOL Up + power to no avail, The phone is dead, Simply dead. I just wanted to reach out to the community to see if I am just one of the lucky ones or if anyone else has had this happen to them?
Enigma_cpl03 said:
Hey guys,
Something odd happened this morning and now I am sitting around with a $700 paperweight. Woke up and took the phone off of charge like I usually do and started to read the news. about 10 minutes in the screen and touch buttons froze so I decided to reboot the phone, To my surprise the phone never came back on.
I've tried VOL Down + Power for 30 seconds even longer out of desperation along with just the power button and VOL Up + power to no avail, The phone is dead, Simply dead. I just wanted to reach out to the community to see if I am just one of the lucky ones or if anyone else has had this happen to them?
Click to expand...
Click to collapse
I don't know which variant you have but look for the MSM download tool thread https://forum.xda-developers.com/oneplus-7-pro/how-to/msm-tool-guac-t3934691
Have you tried volume up and volume down while you press the power button? Release only the power button when you feel a vibration. I got mine stuck with a black screen while I was tinkering. I know it's a different situation, but it's worth a shot. If it works, you'll end up in bootloader mode. Just use the volume keys to select reboot, and tap the power button to select it.