Nexus 5 reboots at Google Logo - Nexus 5 Q&A, Help & Troubleshooting

Hey everyone!
So I have this very unusual problem on my nexus 5. First of all the device turned off on its own, battery at that time was about 14% and battery saver mode was on. After trying infinite number of times to turn on the phone, it just didn't turn on. After connecting the nexus 5 to wall charger, phone automatically boots up goes to the point where google logo shows up and then it reboots again. It's a continuous rebooting process every time reaching at google logo and rebooting. I'm running Lollipop 5.1.
HELP ME OUT!!!!

I had similar problem. Mine was a power button problem (hardware). Banging it on the table a few times did the trick.

How have you updated the nexus, via PC(cmd prompt process) or via OTA?
If OTA then try booting to the bootloader menu when the nexus device is switched off and do a hard reset.....
Sent from my Nexus 5 using XDA Free mobile app

Well guys, banging the phone sideways did work for me. Banged my phone multiple times on a cloth wrapped around the hard surface. Do try this before doing anything else. Thanks members for your valuable inputs.

Related

[Completed] [Q] Nexus 5 Multiple Problem

I've been using my Nexus 5 for about 5 months now. Recently my phone have been having this "ghost touch" issue. My phone have a cracked screen so maybe that's the problem but I'm not entirely sure. Sometimes the touch screen doesn't work, sometimes it just presses at a spot repeatedly. The second problem is my phone sometimes dies at 80-70% battery if I play a game, use camera, or stream video. When it dies I can't turn it back on as it will die again while rebooting. It can only be turned back on by plugging it to a charger. Third is, when my phone dies or I shut it off, sometimes it will go to the "Android is starting. Optimizing app x of 152.". As I was typing this question, my phone rapidly pressed the recent screen button multiple times. Help is needed as I can't afford a new phone. And I just found out that I have been having difficulty rooting the phone. The bootloader is unlocked even after I've updated to 5.1 but I dont have any root access. I've tried multiple rooting method but failed. The battery problem is really getting under my skin as I love to take pictures but I cant really do that properly with my phone connected to a powerbank.
Hi thank you for using XDA Assist. I see you've also posted your question here, http://forum.xda-developers.com/google-nexus-5/help/nexus-5-multiple-problems-t3089631 That is the correct place to ask your questions.
I'm going to close this thread.

Nexus 5 suddenly shut down, won't boot anymore.

Hello,
A couple of weeks ago I noticed, that the battery life on my Nexus 5 was significantly worse. I used to get about 3-4 Hours onscreen time. Now I would only get 1-2.
Sometimes when it reached 0% it did not only shut down, but it also updated all Apps on startup.
Yesterday I walked home at about 11pm and wanted to check some emails, when it suddenly went black with about 80-90% left. After arriving at home I plugged it in with my charger and it booted up again, but only to the point where you see the google colors swirl around (after the google logo). I left it plugged in the whole night.
Today I checked again, it starts to boot but after 2-3 seconds it goes black and starts again at the google logo when plugged in. When not plugged in it sometimes reaches the "Updating Apps" (or updating android something similar) but also after about 10-20 seconds it again starts at the google logo. Also trying to get into recovery mode also causes it to "reboot" to the google logo after a couple of seconds..
Has anyone experienced this before? Google search only led to a broken power button, which I don't think because I Never had problemes with the on/off switch before.
I bought the phone about 1 year ago (+2 - 3 months) from the google store, do I still have warranty? (I'm from germany and the phone is rooted and the bootloader is unlocked)
Thank you in advance and have a nice week
Did you try to enter the recovery while plugged in to a charger ? If it´s still not possible, the device might be fried.
If you´re from Germany and the device is older than 1 year, you´re out of luck. Google up what "Gewährleistung" really means and you will see that chances of obtaining a free repair are very bad
All you could do now is to try to check the phone with a charger attached to it, flash a Factory Image. Replacing the battery is not as complicated if this one is faulty.
Btw, a stuck power button can also cause a device to restart itself.
evaderxx said:
Hello,
A couple of weeks ago I noticed, that the battery life on my Nexus 5 was significantly worse. I used to get about 3-4 Hours onscreen time. Now I would only get 1-2.
Sometimes when it reached 0% it did not only shut down, but it also updated all Apps on startup.
Yesterday I walked home at about 11pm and wanted to check some emails, when it suddenly went black with about 80-90% left. After arriving at home I plugged it in with my charger and it booted up again, but only to the point where you see the google colors swirl around (after the google logo). I left it plugged in the whole night.
Today I checked again, it starts to boot but after 2-3 seconds it goes black and starts again at the google logo when plugged in. When not plugged in it sometimes reaches the "Updating Apps" (or updating android something similar) but also after about 10-20 seconds it again starts at the google logo. Also trying to get into recovery mode also causes it to "reboot" to the google logo after a couple of seconds..
Has anyone experienced this before? Google search only led to a broken power button, which I don't think because I Never had problemes with the on/off switch before.
I bought the phone about 1 year ago (+2 - 3 months) from the google store, do I still have warranty? (I'm from germany and the phone is rooted and the bootloader is unlocked)
Thank you in advance and have a nice week
Click to expand...
Click to collapse
That happened to me with my Samsung Galaxy Tab 2. My problem was a haywire USB cable. And another time the charger was not of enough power (I was using my phone's charger on my tab). It used to boot up for a second or two and then switch off. Get your USB cable and charger checked.
Sent from my A116 using XDA Forums PRO
Will do. Thanks for the help
If anyone else has other ideas I'd be glad to her them
If you can use another phone I'd recommend "ampere" tho check your charger and cable.
SENT BY ENTANGLEMENT

[Q] Nexus 5 reboot loop, stuck at Google Logo. Catalysm Rom, April Stable release

Hello Folks,
I have been using cataclysm rom, april's stable release on my nexus 5 for past 2 months and it was a perfect companion.
Since yesterday though it has started to reboot, and only the google logo comes up and it again reboot's.
When I unplug the charger though the phone stops rebooting and is as good as dead. When I plugin, the reboot loop continues.
Currently I am unable to use my phone, and any help would be great.
My doubt is if the battery has gone very weak, and is unable to support the boot process, but even though I keep it charged for a significant amount of time, the same isssue happens.
Any help would be greatly appreciated.
Cheers
Sree Harsha
nanoharsha said:
Hello Folks,
I have been using cataclysm rom, april's stable release on my nexus 5 for past 2 months and it was a perfect companion.
Since yesterday though it has started to reboot, and only the google logo comes up and it again reboot's.
When I unplug the charger though the phone stops rebooting and is as good as dead. When I plugin, the reboot loop continues.
Currently I am unable to use my phone, and any help would be great.
My doubt is if the battery has gone very weak, and is unable to support the boot process, but even though I keep it charged for a significant amount of time, the same isssue happens.
Any help would be greatly appreciated.
Cheers
Sree Harsha
Click to expand...
Click to collapse
Hi,
It seems to be a power button issue. It being pressed permanently is causing the issue. Rammed the phone a lil softly on a surface on the side of power button and the phone was back to life. Need to get the issue fixed, need to see where and how.
If the phone is plugged in, it should be able to boot. Some time ago i had also a problem related to battery (so i thougth at the time). My phone was charging very slow and wasn't capable to boot if i had the phone turned on, so i had to turn off the phone and let it charge for about 30 minutes before it could boot. It turned out that was a problem with the USB connectors. So i cleaned the USB entry and everything was fine again.

Nexus 5 in boot loop

Hi guys,
I own a Google nexus 5 for about 14 months now and today he suddenly died on me, I was browsing the web when suddenly the screen went dark, I put it in a charger and it kept booting up again and again, I couldn't even get in some sort of recovery system because by the time I wanted to select something it booted up again. At home I tried everything using NRT (Nexus Root Toolkit) but it keeps saying my phone isn't in bootloader mode which is obviouly..
I could really use some help right now, I don't now if it's a software or hardware problem.
It is an international 16 gb nexus 5.
Thanks
Loop
I had that happen once when the battery was really dead, I ended up holding the power and volume down button until it went to bootloader mode then plugged in power from wall unit charger then left it to charge full

Random Restarts after Update

Hey guys
My device is GS6, few days ago received OTA update. Updated phone like usual and all went fine. Few days later started noticing that device randomly restarting. Today it happened 4 or 5 times so far, mainly when I want to unlock screen, after swipe everything freezes and device restarts.
Also when I left phone on charge, come back to it, unplugged charger and phone is dead, won't start won't respond to anything. After pressing volume key power and home button, I managed to restart it.
What is happening to my phone. Really don't want hard reset it as all settings etc will be gone.
Sent from my SM-G920F using Tapatalk
bakili said:
Hey guys
My device is GS6, few days ago received OTA update. Updated phone like usual and all went fine. Few days later started noticing that device randomly restarting. Today it happened 4 or 5 times so far, mainly when I want to unlock screen, after swipe everything freezes and device restarts.
Also when I left phone on charge, come back to it, unplugged charger and phone is dead, won't start won't respond to anything. After pressing volume key power and home button, I managed to restart it.
What is happening to my phone. Really don't want hard reset it as all settings etc will be gone.
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
same problem here, phone freezing end restarting, sometime just stop working when i try to unlock screen. help:angel:
Yesterday phone froze and restated few times, it came to stage when it wouldn't boot past Samsung logo. After numerous attempts to start it , it started.
Now I have number 6 above one of home screen folders, just appeared from nowhere. Can't remove it.
Sent from my SM-G920F using Tapatalk
Try a factory reset, maybe same app is the problem.
Done full reset and its much worse now. It woudnt boot correctly after reset, phone started up but during set up process froze and restarted a lot of times. Looks like hardware, but strange it happened straight after ota update

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