Hello guys.
I have my Sensation and I did (100% correctly) its S-OFF, I install the touch recovery which worked fine, I even try like 4 or 5 ROMs until I get to AOKP Build 40. Then one night suddendly my phone turned off, I've tried to wake it up powering on but it did like a small vibration and the screen did a small blink, so I think it was the battery with low charge. I put the phone to charge connecting the charger and sometimes I see the orange led static, sometimes it blinks, sometimes it turns off almost immediately and sometimes it get static in orange (charging) and in a while go to green (charged 100%). By pressing the power button just a few times I has powered on, sometimes it freezes in AOKP logo, sometimes it pass it, enter into Android and then freeze, but almost everytime it never powers on, it just make small vibrations like every 4 seconds until I put the battery off and when I connect it via USB sometimes the screen blinks like if my phone is trying to turn on but something is preventing from doing it. Right now the last time it turn on was like 2 days ago, from that day it just do what I've explained. I've tried to power it on, VolDown+Power, etc. and nothing.
Can anyone tell me what happened to this phone? Some people told me is a software matter, some tells me is the battery. The thing is I have no idea what it is.
I have used XDA and Google like a demon and nothing. That's when I do the thing I hate the most: Make a thread.
Please help me on this, I need that phone returned from the state it is right now.
Thank you so much for reading me.
Best regards.
can you boot to recovery?
Is it a stock battery or anker battery? Sometimes the battery doesn't sit tightly on the contacts, place some paper between the top of the battery and the housing. I have never heard of your problem before but I have dealt with bad contacts and they have some similarities.
Sent from my HTC Sensation 4G using xda app-developers app
So had my watch 3 days and it's dead won't turn on just starts with Sony logo then turns off sometimes it just lights the back light for few seconds then shuts off called Sony looks like I'm sending it back. I tried the usual pc companion and global update no joy. So looks like it's going back 5 to 7 days return.
Anybody else got any issues with there's.
Sent from my C6833 using Tapatalk 4
Seems like I also have the same problem but mine only powers on on charging and only display the sync part and then switches off again
Sent from my LT26i using xda app-developers app
Ahyricks said:
Seems like I also have the same problem but mine only powers on on charging and only display the sync part and then switches off again
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
The same happened to me, clean the pins of the charger and the watch then reset (15s aprox. press of power button) and it should work properly again.
hope it worked
bests
Sent from my GT-N7100 using xda premium
marcgear said:
So had my watch 3 days and it's dead won't turn on just starts with Sony logo then turns off sometimes it just lights the back light for few seconds then shuts off called Sony looks like I'm sending it back. I tried the usual pc companion and global update no joy. So looks like it's going back 5 to 7 days return.
Anybody else got any issues with there's.
Sent from my C6833 using Tapatalk 4
Click to expand...
Click to collapse
Very good. I wanted to order it today but when i read this Feedbacks ill wait until another better Version of the smartwach has been released -_-
Mine is about 5 days old just stopped working this morning won't even power on anymore
Edit it seems the battery was just dead when I got home and plugged it in it turned on and starting charging, I charged it overnight and was sure it was fully charged - at least it is working now !
Sent from my Xperia Z Ultra using XDA Premium HD app
Exact same problem!
Hi, I just got my smartwatch 2 about 3 days ago and today I wake up to find it dead, the battery was fully charged when I went to bed and in the morning the thing just wouldn't turn on, sometimes the screen lights up slightly but is still blank, just like you said. Holding the power button down to reset it just brings up the sony logo and that soon disappears so I'm left with an expensive dead toy which the PC wont even recognise. Not happy :/
S4M33R said:
Hi, I just got my smartwatch 2 about 3 days ago and today I wake up to find it dead, the battery was fully charged when I went to bed and in the morning the thing just wouldn't turn on, sometimes the screen lights up slightly but is still blank, just like you said. Holding the power button down to reset it just brings up the sony logo and that soon disappears so I'm left with an expensive dead toy which the PC wont even recognise. Not happy :/
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Click to collapse
That sucks. I bought one that was just DOA and wouldn't recognize either. Then got a second one which is working now for 5 days so far. Not really impressed with Sony's quality control at the moment.
Problem sorted, for now...
Adso3000 said:
That sucks. I bought one that was just DOA and wouldn't recognize either. Then got a second one which is working now for 5 days so far. Not really impressed with Sony's quality control at the moment.
Click to expand...
Click to collapse
Just an update:
After plugging in to a mains charger and leaving it for 5mins (blank screen and no sign of any life in the thing) I installed Sony's update utility and thought I'd give it one more go. I plugged in the watch (at first it tried to install driver and failed), then after opening the update programme and finding the smartwatch 2 option and re-plugging in the watch & tapping the power button quickly once, boom the computer detected the watch (it said the battery level was now 76% so that rules out a dead battery as I only charged for a few mins). From then onwards the update programme installed the relevant drivers and allowed me to reinstall the firmware. Finally managed to get some life into the watch, but, and there's a but...ever since I managed to reinstall the firmware the smartwatch kept crashing or freezing at a certain time and not responding to any inputs, no matter how many times I reset the watch, but I eventually fixed it!
I've had to uninstall all the smart extra apps and reset the watch a few more time and connect to my phone with a fresh setup and now finally things seem to be working again, but it's been a whole lot of hassle and not what I was expecting at all, let's just hope it lasts...
S4M33R said:
Just an update:
After plugging in to a mains charger and leaving it for 5mins (blank screen and no sign of any life in the thing) I installed Sony's update utility and thought I'd give it one more go. I plugged in the watch (at first it tried to install driver and failed), then after opening the update programme and finding the smartwatch 2 option and re-plugging in the watch & tapping the power button quickly once, boom the computer detected the watch (it said the battery level was now 76% so that rules out a dead battery as I only charged for a few mins). From then onwards the update programme installed the relevant drivers and allowed me to reinstall the firmware. Finally managed to get some life into the watch, but, and there's a but...ever since I managed to reinstall the firmware the smartwatch kept crashing or freezing at a certain time and not responding to any inputs, no matter how many times I reset the watch, but I eventually fixed it!
I've had to uninstall all the smart extra apps and reset the watch a few more time and connect to my phone with a fresh setup and now finally things seem to be working again, but it's been a whole lot of hassle and not what I was expecting at all, let's just hope it lasts...
Click to expand...
Click to collapse
this worked for me!!!
kish3n said:
this worked for me!!!
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Click to collapse
Good to hear! Personally I think its some of the apps that corrupt the firmware on the watch and as it tries to reconnect to the phone to relink the apps you've installed it just ends up in a loop...just hope Sony releases some kind of updated more stable firmware soon!
wont connect to pc
hi my watch is working fine but i want to update the software.when i connect the usb and immediatly press power button nothing happens on watch and pc shows usb device not recognised,and when i remove the usb cable and press power button so it turns on... is it the driver issue or watch firmware?
i am using windows 8 64bit
http://www.sonymobile.com/global-en/tools/ update-service/
This will help you unbrick your smartwatch 2. I crashed mine 2 hrs after setup. Lol enjoy.
dirtymindedx said:
http://www.sonymobile.com/global-en/tools/ update-service/
This will help you unbrick your smartwatch 2. I crashed mine 2 hrs after setup. Lol enjoy.
Click to expand...
Click to collapse
Just had this happen to my 2 day old Smartwatch 2.
I switched it on after charging to see 2 of my apps not showing on the watch, Smart Camera and Call Handler, both bang up to date and still showing in the Smart Connect app on my Samsung S3. All other apps seemed fine at this point. So I switched the watch off and back on again to be greeted by a garbled display on the watch..switched it back off and on again and this time it only booted as far as the Sony logo.
Thanks to the help on this thread I downloaded the Sony update tool which allowed me to reinstall the firmware and i'm now back up and running.
I do have a theory as to what might have caused the problem. I used a mobile phone mains charger to charge the watch for the first time just before the problems. I am going to stick to using the supplied usb lead and connecting it to my laptop from now on. I dont know if this will help stop the firmware from corrupting but i'm not taking any chances....
ruggs1234 said:
Just had this happen to my 2 day old Smartwatch 2.
I switched it on after charging to see 2 of my apps not showing on the watch, Smart Camera and Call Handler, both bang up to date and still showing in the Smart Connect app on my Samsung S3. All other apps seemed fine at this point. So I switched the watch off and back on again to be greeted by a garbled display on the watch..switched it back off and on again and this time it only booted as far as the Sony logo.
Thanks to the help on this thread I downloaded the Sony update tool which allowed me to reinstall the firmware and i'm now back up and running.
I do have a theory as to what might have caused the problem. I used a mobile phone mains charger to charge the watch for the first time just before the problems. I am going to stick to using the supplied usb lead and connecting it to my laptop from now on. I dont know if this will help stop the firmware from corrupting but i'm not taking any chances....
Click to expand...
Click to collapse
Enjoy, Glad it worked out.
dirtymindedx said:
Enjoy, Glad it worked out.
Click to expand...
Click to collapse
After 2 weeks I have this same issue. The update tool won't recognise the watch though so I think I have to return it.
EndOfLevelBoss said:
After 2 weeks I have this same issue. The update tool won't recognise the watch though so I think I have to return it.
Click to expand...
Click to collapse
Sorry if this is too obvious and you've already done it many time. Did you do the whole "turn off watch", run program, plug the USB end in your computer and then plug in the microUSB end into your watch and in less than a second after plugging the microUSB into the watch, press and hold the powerbutton on the watch?
http://www.sonymobile.com/global-en/tools/ update-service/
Adso3000 said:
Sorry if this is too obvious and you've already done it many time. Did you do the whole "turn off watch", run program, plug the USB end in your computer and then plug in the microUSB end into your watch and in less than a second after plugging the microUSB into the watch, press and hold the powerbutton on the watch?
Click to expand...
Click to collapse
Honestly I tried it over and over. I tried pressing, holding, everything with the update tool running immediately after plugging in the USB cable. After an hour of messing about I gave up and arranged to return it. I know it worked for others but it definitely didn't work for me.
I would have accepted a replacement but it wasn't an option so I'm getting the money back and I decided to go for a Pebble instead. I really liked the Smartwatch 2 but I did realise when using it that the colour screen and touchscreen were less important to me than the core experience (watch + personalisation + notifications). Fingers crossed I'll get all that with the pebble and not need to charge it quite so often.
Thanks for trying to help!
I had it running for a few weeks but eventually I started seeing some weirdness. Firstly it became less responsive and then it will reboot on its own. Yesterday it failed completely where it will hardly remain turned on for a while. So yesterday I connected it to sony update software and update was presented. I flashed that update, after that it won't reboot, no response at all, as if bricked. After 20-30 minutes it started responding but this time it was even worse. Literally unusable. Backlight won't turn on, it won't register touch on right hand side of screen except on left hand side icon row. Can't swipe either.
Infact this is pretty much useless now.
Never expected such a poor quality device from such a reputed company. A piece of ****.
Not sure if warranty will be honoured on this as I don't even have receipt on purchase from ebay. However I have full box and all accessories. If this is not sorted this will be last piece of electronics I will buy from sony.
I'm still waiting for mine to come back from repair been over a month now.
Sent from my C6833 using Tapatalk 4
Dawn my watch started stuffing up today. Would keep buzzing and resetting showing the Sony logo. Plugged it in to charge and it seems to be stuck on 0% battery and gets pretty warm when charging. I need to try out the tips suggested to see if it fixes it.
Hey everyone!
So I have this very unusual problem on my nexus 5. First of all the device turned off on its own, battery at that time was about 14% and battery saver mode was on. After trying infinite number of times to turn on the phone, it just didn't turn on. After connecting the nexus 5 to wall charger, phone automatically boots up goes to the point where google logo shows up and then it reboots again. It's a continuous rebooting process every time reaching at google logo and rebooting. I'm running Lollipop 5.1.
HELP ME OUT!!!!
I had similar problem. Mine was a power button problem (hardware). Banging it on the table a few times did the trick.
How have you updated the nexus, via PC(cmd prompt process) or via OTA?
If OTA then try booting to the bootloader menu when the nexus device is switched off and do a hard reset.....
Sent from my Nexus 5 using XDA Free mobile app
Well guys, banging the phone sideways did work for me. Banged my phone multiple times on a cloth wrapped around the hard surface. Do try this before doing anything else. Thanks members for your valuable inputs.
I've been using my Nexus 5 for about 5 months now. Recently my phone have been having this "ghost touch" issue. My phone have a cracked screen so maybe that's the problem but I'm not entirely sure. Sometimes the touch screen doesn't work, sometimes it just presses at a spot repeatedly. The second problem is my phone sometimes dies at 80-70% battery if I play a game, use camera, or stream video. When it dies I can't turn it back on as it will die again while rebooting. It can only be turned back on by plugging it to a charger. Third is, when my phone dies or I shut it off, sometimes it will go to the "Android is starting. Optimizing app x of 152.". As I was typing this question, my phone rapidly pressed the recent screen button multiple times. Help is needed as I can't afford a new phone. The battery problem is really getting under my skin as I love to take pictures but I cant really do that properly with my phone connected to a powerbank.
Sounds like a shot battery
Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.