will oneplus replace my oneplus for having a dodgy screen? not always registering my touches n stuff, also how long does it take to replace? thanks
The OnePlus RMA process is pretty difficult. They'll request for you to provide video evidence of the problems you're facing, and it's usually quite a drawn out process. As for the question about how long it will take, nobody here can answer that.
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Hi, its the first time I'm writing in here, please see there may be mistakes ( as such the writing parameters that are being followed in here. ), please consider
I own this real messy GT-I5500, which been a pain since the time I had it for the first time.
We'll for it's newest miracle, particular sections of the touchscreen are not working. I am a real rookie but guess I'll try to explain
at 0 degree , the whole of 3rd row dosent respond, and particular section dont respond accordingly when the screen is turned at 90,180,270 respectively.It really makes typing impossible.
Just for the records I have rebooted,reset-ed,downgraded to froyo and tried lots of **** all over the net ( which even includes hovering a magnet to unlock screen as my lock screen ring earlier was lying in the no response region ).
I understand my phone would require an appointment at the service station, can someone elaborate the problem to me basically because
1. I do not trust them , they really sometimes employ classy noobs.
2, If I require to change the touchscreen, acceptable, but is it sure that it is a hardware problem.
3. has anyone got a screen changed, I'd love to know how deep will it burn my pocket
I reside in India. Help will be co-ordinally appreciated.
Thank You
It's hardware failure; the screen/digitizer is going dead. It will run you around $25-50 for replacement parts depending on how much you decide to switch out.
MissionImprobable said:
It's hardware failure; the screen/digitizer is going dead. It will run you around $25-50 for replacement parts depending on how much you decide to switch out.
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Thank You Sire' :good: ,
Could you please also enumerate any specific brands that I may go for as in for Digitizer, will there be a gorilla glass upgrade available for my particular model. I have had some totally unworthy experiences with the service centers here [ which actually ended up rendering my past phone totally incapable], so I may also consider buying the components and getting them done. Thanks again.
Screen prob
saringaurav.in said:
Hi, its the first time I'm writing in here, please see there may be mistakes ( as such the writing parameters that are being followed in here. ), please consider
I own this real messy GT-I5500, which been a pain since the time I had it for the first time.
We'll for it's newest miracle, particular sections of the touchscreen are not working. I am a real rookie but guess I'll try to explain
at 0 degree , the whole of 3rd row dosent respond, and particular section dont respond accordingly when the screen is turned at 90,180,270 respectively.It really makes typing impossible.
Just for the records I have rebooted,reset-ed,downgraded to froyo and tried lots of **** all over the net ( which even includes hovering a magnet to unlock screen as my lock screen ring earlier was lying in the no response region ).
I understand my phone would require an appointment at the service station, can someone elaborate the problem to me basically because
1. I do not trust them , they really sometimes employ classy noobs.
2, If I require to change the touchscreen, acceptable, but is it sure that it is a hardware problem.
3. has anyone got a screen changed, I'd love to know how deep will it burn my pocket
I reside in India. Help will be co-ordinally appreciated.
Thank You
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Click to collapse
Probably part of the screen got waterlogged or something. You can try flashing a new rom.
saringaurav.in said:
Thank You Sire' :good: ,
Could you please also enumerate any specific brands that I may go for as in for Digitizer, will there be a gorilla glass upgrade available for my particular model. I have had some totally unworthy experiences with the service centers here [ which actually ended up rendering my past phone totally incapable], so I may also consider buying the components and getting them done. Thanks again.
Click to expand...
Click to collapse
As long as they are OEM parts then it shouldn't matter what you get. Just find a reputable retailer.
Hi guys,
I have a really annoying problem with my TF300. Somehow a finger print-shaped mark is clearly visible just off center of my screen. I've tried to show it in the photo below but trust me, it is more obvious than this picture shows; especially when watching TV/movies etc. Does anyone know if Asus will repair this under warranty? Also, my TF300 is unlocked. I'm guessing I'll have to lock it again before I return it? Thanks all!
I you find a way to lock a tablet that came with GB once the unlocker has been used, please do tell.
Also, the TF300T does not have Gorilla Glass. According to Asus, it is hardened glass.
Since this appears to be 100% hardware related (e.g. nothing that could have been caused by unlocking), I'd raise a stink if they refused to fix it under warranty. Unlocking should not void the hardware warranty, though some things, like poor battery life, may be harder to fight. This seems pretty clear cut.
Good luck.
I agree with Bsaman. Def. sounds like a hardware issue and I would approach Asus with it as such.
I still want to know how to lock a bootloader once it's unlocked. If you know of a way or find one, please share.
Thanks guys. That's what I was thinking myself. Don't know of a way to lock it again but I agree, it would be good to know if it is possible! I'll let you know out of interest what Asus say. Thanks!
Mine has a similar fingerprint under the screen, doesn't bother me that much
Hey everyone,
It's been a while since I last posted on here, and in attempting to avoid a pessimistic undertone, the G7 Power is actually a really good phone: the battery really does last for ages (I charge it once every two days, and it has never been below 40%), and it is surprisingly loud (everywhere). I am a pretty casual user now, rarely playing games or other media, but I am impressed with the difference compared to upgrading from a Moto G4. Some apps which appear as though they were designed for more premium screens - logos, icons, widgets - definitely lose some fidelity around the edges and these can look a bit poor on the 720p screen, but I have become oblivious (or distracted from) a lot of the finer details already.
And now the question: where, and how, would I be able to repair a cracked screen?
It feels like a pretty silly question; but the screen has 'developed' a crack from the bottom-right corner of the new notch, to about 2cm underneath the power button.
I say develop, as the phone is always within eyesight or kept in a pocket. It has never been dropped onto a surface harder than a pillow, and the case/screen protectors are still yet to arrive. It has been in my possession for about 12 days, and it lasted for 6/7 of those. I still have no clue when or why the crack appeared.
The question is a combination of where/when/how, I have contacted Motorola Technical Support, and explained the situation leading up to the cracked screen. The response was (exactly): "we do not process repair of the screen, what we offer is replacement of the whole device", they also said that this service will cost a fee (shipping + device) depending on the IMEI information. A single crack on the screen resulting in the replacement of a whole device seems pretty excessive, and the support member did not acknowledge that it is a brand new phone, or that it is* under warranty.
This is the first cracked screen from all previous handsets, so I am not sure what to do: is there any way to avoid replacing the whole device? How does this effect any warranty? What if I/whomever repairs the device creates other issues? When would services and replacement parts become available? XDA always has a someone whom is knowledgeable in these areas, and it would be great to hear some helpful advice from the community on how to proceed,
Thanks all,
MrSpuddy
(Also - the phone was bought directly from the Lenovo website - and I was hopeful that the "one free screen replacement" still worked)
mrSpuddy said:
Hey everyone,
[ quote edited to save space]
And now the question: where, and how, would I be able to repair a cracked screen?
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Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
zerogun said:
Please see the teardown video here: https://forums.androidcentral.com/m...-power-xt1955-disassembly-teardown-video.html
I repair a lot of phones as a hobby. And phone that are assembled front to back are hard as hell to fix. You have to remove pretty much everything to get to the screen. Contrast that with something like the Pixel phone where the screen is connected last. You just have to pry up the screen and unplug the cable. Fixing the screen on the Moto G7 may not be worth it.
My recommendation is to use your phone as long as you can and then buy a new one. Hopefully by then it will not be as expensive as it is now. I know, it is not much of a solution...
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The solution provided by the company was just to buy a new phone; which was not very helpful at all. My collection of screen protectors arrived, and the one on the phone is a lot more robust than the original screen.
Thank you for providing the video.
These screens are very easy to replace... Multiple times...
I have the moto g7 and I have replaced the screen four times, and I'm getting another screen in the mail this weekend, because this *[email protected]_-HJN' SUCKS DONKEY WHATEVER. I like the phone, but for some reason, the screen doesn't like to stay in one piece. All you need is a hair dryer and a new screen. Amazon has them. But you have to watch out; there are counterfeits out there. Buy from two different vendors, and return the counterfeit. Here's how to tell: make sure the printing on the ribbon cable is the same as the one you're replacing. Make sure that the printing on the back plate is the same as the original. You won't know until you take the screen off, which replacement is legit. But it's just one connector and some glue. Way easy, or mail it to me and I'll fix it.
I dropped my magic 2 in water for a microsecond and it hasn't started up again Anyone experience this and know what would most likely have happened and if repairable?
I was thinking of asking Huawei to take a look at it given they have an office local to me but asking first on the off-chance someone has cracked one open. And as a warning to others not to dare let there's near water
:crying:
Honestly, while some very nice aspects to this phone - especially the screen and the Dex-like functionality which is very impressive the first time - the lack of Assistant support, inability to modify much, along with the weight of it and mediocre camera, I don't mind going back to my dinged-up Note FE. But it would be nice to fix it if possible.
You need to be sure is dry inside before power on. Just wait some days and then try it.
If u already did start it may some parts are broken and u should visit Huawei Center and they may have a look at it. Maxbe its easy fixable...
I am not sure if this is the right subreddit for this kind of legal advice but if you can help me out, I'd be really grateful.
I love my OnePlusP7 Pro (my phone) and as much as I hate to say this, I am never going to buy another OP again.
I was using CyberLink PowerDirector to edit a video for my sister's birthday. Little did I know that I was committing a blunder. While editing, the lower bottom of the screen started flickering bright green (by this time I was used to it because it had happened before) but this time was different, the flickering didn't stop and it was stuck. The lower half of my screen looks like Shrek's ass right now. The screen also has dead pixels right beside the alert slider
I panicked, but gave it a day, thinking it will be fine. It didn't. That's when I decided to send the device to the nearest OP Service Center which is about 347 miles (558 km) away. They took my device on the 6th of November.
Today is the 10th of November and I received a call from the service engineer saying that my device has SIX dents on the frame and that is why the screen repair will not be covered in the warranty. To make it clear, I do not have SIX dents on my device. There are 2-3 tops, and that too, insignificant. They say that the frame is the part of the screen and the dents on the frame void my warranty. I tried my best to explain that it is a hardware issue (which he didn't seem to know) and that I wanted to talk to the manager. He said he will reach me tomorrow.
Friends, I feel helpless, the device is less than a year old, I don't know what to do. Can he even dismiss the repair request of the screen's hardware issue due to insignificant dents on the frame? Help me out here. I don't know what I can do.
I feel that they are trying to fool me. Can I take the matter to Consumer Protection? If yes, how?
"There are 2-3 tops, and that too, insignificant" they gave you reason why they didn't do anything and you just admitted. It's not that refused they fix but they found a valid reason that should be written in warrenty. If you have dents etc it voids
I've seen insignificant pressure from dents in the frames on many devices cause screen issues. From the pressures applied to them