Someone with the phone please try this(possible screen flaw) - Galaxy S6 Q&A, Help & Troubleshooting

Hey guys-
I have the galaxy s6 and I have a weird problem which I think may or may not be burn in. Someone please take the phone outside and try this:
1. Put phone under as much sunlight as possible
2. Open display to white screen.
3. Now look at the borders of the display(about 1 inch from top and bottom and 1/4 inch from left and right side.
Do you see a grey color line bordering that chunk of the display?
I am thinking of contacting t-mobile but my gut tells me this is in the design of the display assembly. Please let me know. Thanks in advance guys.

parsa5 said:
Hey guys-
I have the galaxy s6 and I have a weird problem which I think may or may not be burn in. Someone please take the phone outside and try this:
1. Put phone under as much sunlight as possible
2. Open display to white screen.
3. Now look at the borders of the display(about 1 inch from top and bottom and 1/4 inch from left and right side.
Do you see a grey color line bordering that chunk of the display?
I am thinking of contacting t-mobile but my gut tells me this is in the design of the display assembly. Please let me know. Thanks in advance guys.
Click to expand...
Click to collapse
Can you please take a photo?

Stevles said:
Can you please take a photo?
Click to expand...
Click to collapse
I won't be able to for a little while as its cloudy here for the next few days but I have had one other s6 user confirm that they have the same thing. It is not difficult to miss if you know what you are looking for and are under direct sunlight.

parsa5 said:
I won't be able to for a little while as its cloudy here for the next few days but I have had one other s6 user confirm that they have the same thing. It is not difficult to miss if you know what you are looking for and are under direct sunlight.
Click to expand...
Click to collapse
Okay well I get mine in two days (the release date for Aus) I'll look then and reply back.
Yeah I know my signature is a bit misleading, but I was excited and pissed off at bricking my OPO

Stevles said:
Okay well I get mine in two days (the release date for Aus) I'll look then and reply back.
Yeah I know my signature is a bit misleading, but I was excited and pissed off at bricking my OPO
Click to expand...
Click to collapse
I switched from the OPO also. I miss the no worries battery life but I do find the s6 battery to be adequate.

parsa5 said:
I switched from the OPO also. I miss the no worries battery life but I do find the s6 battery to be adequate.
Click to expand...
Click to collapse
Yeah from what I've heard the battery in the S6 is a joke, but I'm not too worried due to fast charging being supported.
Still I think it's a bit of a slap in the face that they would remove the replaceable battery option AND give it a terribly small battery in the same design change, they would have been far better off making the device thicker so the camera doesn't stick out like a sore thumb and increase the battery life to fit the remainder.
Ah well. May need to buy a battery pack for when I go on holidays.

Stevles said:
Yeah from what I've heard the battery in the S6 is a joke, but I'm not too worried due to fast charging being supported.
Still I think it's a bit of a slap in the face that they would remove the replaceable battery option AND give it a terribly small battery in the same design change, they would have been far better off making the device thicker so the camera doesn't stick out like a sore thumb and increase the battery life to fit the remainder.
Ah well. May need to buy a battery pack for when I go on holidays.
Click to expand...
Click to collapse
It is not as bad as some people have made it seem. I get through a whole day everyday I've had it. Definitely not OPO level though.

parsa5 said:
Hey guys-
I have the galaxy s6 and I have a weird problem which I think may or may not be burn in. Someone please take the phone outside and try this:
1. Put phone under as much sunlight as possible
2. Open display to white screen.
3. Now look at the borders of the display(about 1 inch from top and bottom and 1/4 inch from left and right side.
Do you see a grey color line bordering that chunk of the display?
I am thinking of contacting t-mobile but my gut tells me this is in the design of the display assembly. Please let me know. Thanks in advance guys.
Click to expand...
Click to collapse
I'm noticing this same issue on my AT&T Galaxy S6. With auto brightness in direct sunlight, there's a weird dark black/grey frame around the edges of the screen on white backgrounds. It's kind of an unusual pattern, my guess is that it's related to how the phone is built... Would be nice to know how widespread this issue is.

ChrisG683 said:
I'm noticing this same issue on my AT&T Galaxy S6. With auto brightness in direct sunlight, there's a weird dark black/grey frame around the edges of the screen on white backgrounds. It's kind of an unusual pattern, my guess is that it's related to how the phone is built... Would be nice to know how widespread this issue is.
Click to expand...
Click to collapse
Everyone has it that I've asked. It has to do with the display assembly.

parsa5 said:
Everyone has it that I've asked. It has to do with the display assembly.
Click to expand...
Click to collapse
Is this true? I compared with a friend's S6 and his didn't seem to have this problem. This is beginning to bother me more and more. I use my phone a lot, and that includes under the sunlight, and the lines are just way too noticeable to ignore. It doesn't even have to be highest brightness; it's still visible under 60-75% brightness under the sun. Do you know if it is the same on the Edge? Because if the Edge doesn't have this problem I think I'm going to turn my S6 in for it.

I have exact same issue with my at&t unit. I got my phone before release date so I thought maybe it was a defective unit. I returned it yesterday and got it replaced by at&t under warranty. I checked the new phone and it has the exact same issue. This leads me to believe it's probably like this for all s6 units out there. If more people can report back on if this is happening to them, it could really help us figure out if all the phones are effected

spaladugu said:
I have exact same issue with my at&t unit. I got my phone before release date so I thought maybe it was a defective unit. I returned it yesterday and got it replaced by at&t under warranty. I checked the new phone and it has the exact same issue. This leads me to believe it's probably like this for all s6 units out there. If more people can report back on if this is happening to them, it could really help us figure out if all the phones are effected
Click to expand...
Click to collapse
I don't know anyone with the edge so I can't confirm if the issue is there. I returned the phone because of this issue actually. It is quite annoying once you see it.

Hi.
I have the same issue.
I made a video.
https://youtu.be/q1T48xdY0P4
And some photos.
http://www.tecnophone.it/2015/04/13/samsung-galaxy-s6-e-le-ombre-sul-display/

I had this exact issue with a Verizon S6. I exchanged the unit. I can still see faint lines on the new unit in direct sunlight, but I can't say I would notice them if I hadn't noticed the much darker ones on the original unit.
Oddly, I was also having the issue some people have described of unusually high cell standby drain. With the new phone I don't have that issue anymore.

Just to be sure, this black line between the red arrows is what you're talking about, right? I just thought this is the way it's made. Should I exchange it? It would be nice to get one with little cell standby drain. Maybe it won't lose 15% overnight.
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*edit* I just re-read the first post 1 inch from top/bottom isn't that border I pointed out.
I'll have to check again next time the sun comes out.

I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. I'd wager it is indeed a byproduct of the screen assembly. It seems so widespread that I don't think it's even worth exchanging.

Stevles said:
Yeah from what I've heard the battery in the S6 is a joke, but I'm not too worried due to fast charging being supported.
Still I think it's a bit of a slap in the face that they would remove the replaceable battery option AND give it a terribly small battery in the same design change, they would have been far better off making the device thicker so the camera doesn't stick out like a sore thumb and increase the battery life to fit the remainder.
Ah well. May need to buy a battery pack for when I go on holidays.
Click to expand...
Click to collapse
They just made a hotfix through Play Store. Download "Samsung Push Service", but mine is quite well.
With Samsung Gear 2 connected with bluetooth all day, location and LTE on, weather widget and 2 hours SOT and 8 hours from being plugged out, it is around 55%, which seems fine for me.
It would definitely be better if I stop using my gear 2.

Even AnandTech noticed and wrote about this:
Does every S6 have these??

elisir79 said:
Hi.
I have the same issue.
I made a video.
https://youtu.be/q1T48xdY0P4
And some photos.
http://www.tecnophone.it/2015/04/13/samsung-galaxy-s6-e-le-ombre-sul-display/
Click to expand...
Click to collapse
*Emix* said:
Even AnandTech noticed and wrote about this:
Does every S6 have these??
Click to expand...
Click to collapse
Yup indeed.

The same here in spain. Vodafone black galaxy s6. Just on direct sunlight

Related

YELLOWish Display, Is this normal ?

Just got my TP today, I like it very much but what I don't like is the Yelowish display.
I had a Kaiser before and the display was lovely Blueish and very bright.
Is this normal for TP to have Yelowish display? or should I take it back for exchange?
Pleas advice
Best Regards
shafez said:
Just got my TP today, I like it very much but what I don't like is the Yelowish display.
I had a Kaiser before and the display was lovely Blueish and very bright.
Is this normal for TP to have Yelowish display? or should I take it back for exchange?
Pleas advice
Best Regards
Click to expand...
Click to collapse
Does not sound normal to me, better have it exchanged!
branko.savic said:
Does not sound normal to me, better have it exchanged!
Click to expand...
Click to collapse
Just read the following thread in the diamond forum.
http://forum.xda-developers.com/showthread.php?t=411487
It seems that some of the Diamond have Yellowish display and some with the Blueish display.
Very confusing.
Regards
Seems that I am the only one with this problem since there are 41 views and only one reply
Thank you
My new TP is surprisingly being the same condition as you. It attracted me cos its VGA screen. However, compare with my old 818pro, it does not get bit advantage on screen, but come out yellowish.
Do you seem to feel excessive overheating with your phone?
Do you leave it on the charger for a long time?
Do you use non-OEM batteries?
Kraize92 said:
Do you seem to feel excessive overheating with your phone?
Do you leave it on the charger for a long time?
Do you use non-OEM batteries?
Click to expand...
Click to collapse
What is all the above got to do with a Yellowish display tint?
no yellow tint here... I mean this sounds strange...
It's probably the same situation as with the Diamond- 2 different suppliers for the screens. If more people chime in then maybe we can see if there are more people who've stayed silent but also have yellowish screens. Mine is white and bright, but I've had my TP for a month and it's probably from a different batch.
Mine is slightly more yellow compared to my Tytn, but nothing annoying.
Hmm mine isn't yellowish, but i do have other screen problems, like teksts that seem to "Burn in" or are still visible on the volume control screen...
Do you also have that problem or only the yellowish ?
A picture is worth a million words, let us see what your talking about. A yellowish screen could be cause by a bad or broken screen cable like it would happen on some laptops after time but that on the phone doesn't sound normal at all especially a new one. If you post a picture maybe we can see your problem. I haven't got mine yet so I have no idea what users are talking about when they say mine is sometimes yellowish or blue.
Nipje said:
Hmm mine isn't yellowish, but i do have other screen problems, like teksts that seem to "Burn in" or are still visible on the volume control screen...
Do you also have that problem or only the yellowish ?
Click to expand...
Click to collapse
This is not a screen problem, only the volumescreen that is semi transparant.
WDawn said:
This is not a screen problem, only the volumescreen that is semi transparant.
Click to expand...
Click to collapse
its also visible on the boot screen that says "Touch Pro" so it must be a screen / software problem
Thank you all for your replies, I took the phone to HTC and compared it with other phones there and they were all the same.
Seems that they use different types of display or from another manufacturer.
So I just returned it to them and got my mony back as I discovered this before I use the phone.
I did notice that the device they had there as a demo evice was different than mine and the display was like the Kaiser display but they refused to give me another device as the phone is working properly.
Best regards
Um, better get it exchanged then pal...
Yellowish LCD and terrible in different angle-viewing
Yellowish LCD and terrible in different Viewing-angle!
Noam23 said:
I know that I'm not the only one reporting this, but I'm the first one to provide pictures and video that prove that the problem is not so small as some might think.
It seems HTC started to use lower quality LCD screens with some (maybe all) of the newer Diamond units. These screens have a yellowish tint, and seem to have lower contrast.
Here is the proof (it's a comparison with my old Kaiser):
(both devices are at maximum backlight, and the Diamond's "auto backlight" option is off)
Pictures:
http://img45.imagevenue.com/img.php?image=10590_Picture_003_122_764lo.jpg
http://img24.imagevenue.com/img.php?image=10597_Picture_005_122_672lo.jpg
The difference seen in the picture is a bit exaggarated in comparison to what I see in real life (even though I did not touch the picture with any editing software, this is right from the camera), so I've included a video too, which more accurately portray the differences:
http://www.youtube.com/watch?v=7cVGORLm-Qc
(in real life the difference is just a bit more pronounced than in this video)
It is important to notice that without a direct comparison to a unit like the Kaiser (or the first batch of Diamonds), it might be hard to know that your Diamond has this phenomena, because even with this phenomena the screen look decent.
My fear is that both types of LCD screens are going to sell with new Diamond units from now on, making those who bought the yellowish screen unable to ever sell the unit for a decent amount of money (when they feel like upgrading).
We need a formal answer from HTC regarding this issue.
Click to expand...
Click to collapse
ganaz-x said:
Here are two Diamonds I have on me right now. Notice the color washout on one of it. Both are having the same ROM and brightness settings.
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ou2mame said:
i just received my replacement touch pro, and the screen is very yellowish, compared to the crisp white screen of my older one... anyone else experience this? i'm going to have to call sprint and have them mail me another one.
Click to expand...
Click to collapse
Me too, I was sending my TP to repair after using it for 2 months, due some really dissapointed problem like the LCD screen bottom corner peeling off and sliding keyboard starting to become not align with the body.
So they said they're going to replace the LCD 1st and return to me while waiting for the new stock of sliding keyboard. So I just got back my TP from SIS (HTC Malaysian Distributor) today, and found that the screen became VERY yellowish and terrible in different angle-viewing, besides, the new LCD screen viewing angle is terrible, some more fading off and cloudy, like covered with a greyish+yellowish cloud like that!
I did complain to the girl @ SIS, but she said she can't do anything! "this is the NEW BATCH of original screen from HTC!"
But after 'google' thru the net, I've found a lot of other country Touch Pro/Diamond has this issue. And get replaced a new one for them by HTC. Then why Malaysian can't?! This is unfair!!!!!
DON'T BE SILENT! LET'S SHOUT THIS OUT LOUD TILL THEY REPLACE IT FOR US!!! Check this out, more others has this dissapointing & terrible quality problem for this expensive device!!!
http://forum.lowyat.net/topic/785754/+2080
http://forum.ppcgeeks.com/showthread.php?t=50388
I was going to suggest getting an eye test, but there's an obvious difference.
It's scandalous (for Diamond owners anyway)

Build Quality Thread

I created this thread so we can discuss build quality of the essential and any issues/defects with the device. Let's hope Essential at least got QC right after getting so much wrong...
Just got my device. First thing I noticed was it has a little backlight bleeding. It's not horrible but there is a little there
Sent from my Pixel using Tapatalk
graffixnyc said:
Just got my device. First thing I noticed was it has a little backlight bleeding. It's not horrible but there is a little there
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Hmm. Any updates download? And the big question; how is shutter lag and low light photos?
Sent from my Pixel XL using Tapatalk
markwebb said:
Hmm. Any updates download? And the big question; how is shutter lag and low light photos?
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Haven't tested it yet. I'm still setting it up, installing my apps and what not.
Sent from my Pixel using Tapatalk
Here are some pics showing the light bleed
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I don't have any backlight bleed, but my screen does have quite a few dead pixels. Rest of the device seems really nice.
Goronok said:
I don't have any backlight bleed, but my screen does have quite a few dead pixels. Rest of the device seems really nice.
Click to expand...
Click to collapse
Ouch.. Yeah I'd definitely prefer to have a little backlight bleeding that I only see when the screen is black over dead pixels. Are you going to try to get a replacement?
Sent from my PH-1 using Tapatalk
Goronok said:
I don't have any backlight bleed, but my screen does have quite a few dead pixels. Rest of the device seems really nice.
Click to expand...
Click to collapse
thats not good and I have a feeling trying to get a replacement will be a hugeeee pain in the arse
graffixnyc said:
Ouch.. Yeah I'd definitely prefer to have a little backlight bleeding that I only see when the screen is black over dead pixels. Are you going to try to get a replacement?
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Yeah, going to try and get a replacement. (or return within 15, if thats my only option) As Sloth mentioned - I don't imagine this will be an enjoyable experience.
Light bleed and dead pixels are not acceptable imo. I'll be sending mine back if it has any type of defects.
faded03cobra said:
Light bleed and dead pixels are not acceptable imo. I'll be sending mine back if it has any type of defects.
Click to expand...
Click to collapse
It looks like the light bleed isnt that bad though
worldsoutro said:
It looks like the light bleed isnt that bad though
Click to expand...
Click to collapse
No, it's really not. I only notice it when the phone boots up. I emailed them to see what they said. In my experience with IPS displays, they have always had bleeding to some extent or another. LG was notorious for backlight bleeding on their older devices at least
The light bleed isn't that bad.
For dead pixels, how may dead pixels do you have? There is a certain number that is still within specifications. Also, are the deal pixels black or bright?
god, i hope dead pixels don't start to become an issue. in this day and age that's really a deal-breaker whether it's within specifications or not.
Light bleed would be a huge issue for me. Not for what i paid for this phone, and knowing the customer service they have. I'll just send it back.
Sent from my Pixel XL using Tapatalk
graffixnyc said:
No, it's really not. I only notice it when the phone boots up. I emailed them to see what they said. In my experience with IPS displays, they have always had bleeding to some extent or another. LG was notorious for backlight bleeding on their older devices at least
Click to expand...
Click to collapse
In my experience, I think every IPS display I've had has had varying degrees of light bleed.
Dead pixels will drive me insane.
LastQuark said:
The light bleed isn't that bad.
For dead pixels, how may dead pixels do you have? There is a certain number that is still within specifications. Also, are the deal pixels black or bright?
Click to expand...
Click to collapse
I have two completely dead pixels. Top center of the screen. You can see them with the phone completely off, which is odd. (Might be dust under the glass, though doesn't look like that)
I also have 3 stuck / super bright pixels. These are all clustered in the top right.
Build quality as in feel is great
Build quality as in workmanship is horrible.
Backlight bleed here too. Also:
Essential should have specified far better quality work for the titanium on this phone. It looks like Foxcon just used course grit sandpaper to round the edges of the phone and it both looks and feels terrible. It is such an annoyance that even after 2 days of use I still cant get used to it and every time I ahve the phone in my hand I feel like it is a piece of junk. I had originally decided to give it 2 days before I made up my mind about this but now after 2 days I still hate it too much. Ill give it the week but if I still cant get used to it then the phone is going back
You've said that but aren't showing us what you mean, does it look rough or just feel rough in the hand? Is it intentional to add grip or is it uneven and visually bad?
Maybe titanium has a more coarse feeling in the hand than machined aluminum since nothing else has used it before?
As for Dead Pixels, yea I don't care what the standard for acceptance is on that, if the number is =>1 I will send it back. Light bleed I can handle, but even a single pixel is a freaking eyesore on a $700 device. Hell No.
No company is immune from them but I will not accept it from any. Heck I got a $39 tablet from the Windows Store with a 1920x1200 screen and it had a bunch. Got it replaced (I think Just the screen as it looks like its been opened/put together again lol) but the replacement screen is perfect now.
EniGmA1987 said:
Build quality as in feel is great
Build quality as in workmanship is horrible.
Backlight bleed here too. Also:
Essential should have specified far better quality work for the titanium on this phone. It looks like Foxcon just used course grit sandpaper to round the edges of the phone and it both looks and feels terrible. It is such an annoyance that even after 2 days of use I still cant get used to it and every time I ahve the phone in my hand I feel like it is a piece of junk. I had originally decided to give it 2 days before I made up my mind about this but now after 2 days I still hate it too much. Ill give it the week but if I still cant get used to it then the phone is going back
Click to expand...
Click to collapse
How did you get 2 days back? everyone is getting just delivered today.

Hardware differences within same model (STF-L09)

Hello fellow XDA people.
I recently acquired a second Honor 9 unit which is the Midnight Black. My first one is a Blue. There seem to be a few hardware differences between these two units. First of all is the screen and I seriously doubt they are made by the same manufacturer because of their obvious differences. The main difference is the viewing angles that differs hugely. My blue unit has really amazing viewing angles for being an LCD while the black unit loses a lot of its brightness very quickly and looks way more dull from an angle. Also the white balance differ a lot between the two the blue one has a more blur/green shift to it while the black untit has a much more warm and "fuller" white balance to it. It's impossible to calibrate them to look the same they are just different. The blue units screen look somewhat duller in comparison even though it wins easily in viewing angles. The black unit has more contrast and just generally looks more "lifelike" and warmer. It's also the most even screen I have ever seen in terms of uniformity (not that the blue one is bad). The glas front also has a different "texture" across the screen. On the blue I can really only see the digitizer marks but on the black I have this other small faint "sparkling dots" effect that some screen protectors can give at times. Nothing serious but it's there and the glas on the blue unit looks a little clearer.
The second difference is the fingerprint reader. It's waay faster on the blue unit while it's much much slower on the black one when I compare. One the blue it's instant I can't even make it fault even if I try to tap very fast. The one on the black unit has this delay and it's clearly not as fast to read my finger. The black unit also has a small delay when pressing it to go back to the homescreen while it does it instantly on the blue one which makes it feels faster in operation.
Both has touch screen issues and both run B130 firmware. The black one unfortunately shipped with B130. However there are differences here too the black one has more severe touch problems than the blue. The touch is seriously borked on the black one with both delays and lags and it's harder to use because of this. To the border of unusable really. Something must be seriously wrong with the software that makes the touch go bonkers I doubt I have hardware fault with both of them that makes them behave a little differently. Guessing this is mainly why updates have been pulled by Huawei.
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Return the black one and ask for a replacement immediately
For sure this is a prove that they use different factorys for screens but this is not a news because many brands to this ( xiaomi is the first I could mention ), to me this is a case of bad or not perfect gluing of digitizer on the black one. Was a different font used between the two too or?
PalakMi said:
Return the black one and ask for a replacement immediately
Click to expand...
Click to collapse
In fact I prefer the display on the black one it looks much better so I don't want to get rid of it specially not when I have gotten such a perfect screen regarding uniformity I never get very lucky with this historically. I will wait for software update and see if it fixes things in the end they both have the same problem that I haven't seen on any of the 4 units I have tested in store with B100.
SIRKRA said:
For sure this is a prove that they use different factorys for screens but this is not a news because many brands to this ( xiaomi is the first I could mention ), to me this is a case of bad or not perfect gluing of digitizer on the black one. Was a different font used between the two too or?
Click to expand...
Click to collapse
It feels like it's software issue how the touch behaves really and not hardware. Both has same problem with delay when I scroll but it differs some between the two in feeling. Will wait for software update.
Rommco05 said:
I'm running on B130 and don't have any lags
Click to expand...
Click to collapse
It's not really lag. It's some thing were it takes the screen a few millimeters of swiping before content starts moving. Taps and such are instant while typing on keyoard so the digitizer doesn't lag in itself. We are many with this problem and for most the issue apperared after updating to B130 while it was fine on B100.
dannejanne said:
It's not really lag. It's some thing were it takes the screen a few millimeters of swiping before content starts moving. Taps and such are instant while typing on keyoard so the digitizer doesn't lag in itself. We are many with this problem and for most the issue apperared after updating to B130 while it was fine on B100.
Click to expand...
Click to collapse
B130 got pulled apparently
PalakMi said:
B130 got pulled apparently
Click to expand...
Click to collapse
As well as B120. They must have problems with the updates and their reasons for pulling them.
dannejanne said:
As well as B120. They must have problems with the updates and their reasons for pulling them.
Click to expand...
Click to collapse
Yes, as lots of users were complaining about it.
What makes me wonder is, why they didn't provide a rollback package to b100?!
PalakMi said:
Yes, as lots of users were complaining about it.
What makes me wonder is, why they didn't provide a rollback package to b100?!
Click to expand...
Click to collapse
Good question I would really like one.
Sent from my STF-L09 using Tapatalk
dannejanne said:
Good question I would really like one.
Click to expand...
Click to collapse
Unfortunately, it looks honor didn't think about users who updated to b120 or b130
How to delete a XDA post?... I read something wrong here and my post got really off topic due to my mistake - I'm sorry ?
_lucx_ said:
How to delete a XDA post?... I read something wrong here and my post got really off topic due to my mistake - I'm sorry ?
Click to expand...
Click to collapse
Edit it to delete
I definitely have a little better battery life on the black one. It just seems more energy efficient. Perhaps the screen is more power efficient than the other variant I don't know. But something it is as I feel it has about 10-20% better battery life than the blue unit.
Also, today out of nowhere the delay went away when pressing the fingerprint reader to go back to the homescreen. It's just instant on the black unit now too. Didn't change a thing which seems weird. Oh well I don't complain.
Rommco05 said:
So which one is better in your opinion
-screen
-battery
-etc...
Click to expand...
Click to collapse
-Screen: definitely the black unit. It has way better contrast and much better whites. The screen just "pops" more on the black. The screen on the blue looks a bit dull in comparison. However the viewing angles on the blue are much much better. Don't really care though because it's me who's gonna use the unit and not someone beside me.
-Battery: the black one seems to have some kind of advantage. The same usage that gives me 5 hour SOT on the blue gives me around 6 hours on the black. I'm guessing the display is a little more power efficient perhaps.
-Fingerprint reader: the one on the blue is much faster to read my fingers. It definitely wins this one.
Besides those points I have not really noticed anything more that seems to differ.

Are you experiencing purple spots, green tint, or a burned image on screen?

Howdy folks, it seems the new Moto Edge 5G is exhibiting the same issues as seen on the Moto Edge+ since they share the same screen hardware. These issues are popping up usually within a few days of ownership and are starting to flood the moto support forums. Since we're an amazing group of members here at XDA, I figured I'd try to nail down some common ground and create a thread to discuss.
If your screen is exhibiting one of the following issues, please reply to the thread with the symptoms, the manufacturer birth-date (on bottom of phone's box), and a photo if possible. Please also share how long the phone was used before symptoms appeared, and whether it had been after a prolonged use period like all day gaming, or just poof it happened.
My Moto Edge 5G is exhibiting the purple splotches around the edges of the screen as well as the green tint.
Manufacturer Birthday: 07/09/2020
Appeared after 4th day of ownership, after long day of sporadic use.
I have a green haze right around the edges and I can't tell if that is apart of an edged screen. Will continue to monitor it.
If it's like the Edge plus and they basically share the same screen I doubt it will get better and will likely need a replacement phone. They did push a software update to the Edge plus that supposedly helped some phones if it hadn't started yet or was very early in the process.
As a person who is in the market for a new device due to a failing battery in my HTC 10, what would the general consensus be on buying and Edge right now? If it matters, I'd buy from the big yellow tag place since they have it in stock and are close. And then if the device has to be returned as well...
Wish they made the G Stylus with 5G
lennykravitz2004 said:
As a person who is in the market for a new device due to a failing battery in my HTC 10, what would the general consensus be on buying and Edge right now? If it matters, I'd buy from the big yellow tag place since they have it in stock and are close. And then if the device has to be returned as well...
Wish they made the G Stylus with 5G
Click to expand...
Click to collapse
At the $500 price point it was a great deal, at its current $700 price point... I'd go elsewhere. Especially with the widespread screen problems, just look at the reviews on the yellow tag store.
Here's a great photo of the green symptoms side by side. Left is the old one, right is the new one. Pretty significant.
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SurferNerd6987 said:
Here's a great photo of the green symptoms side by side. Left is the old one, right is the new one. Pretty significant.
Click to expand...
Click to collapse
Are you trying to talk me back into getting one now?
*sigh* this is a case where you want something to work out so bad, you try to find excuses to ignore facts. and the $700+ price tag.
it just looks gorgeous.
lennykravitz2004 said:
Are you trying to talk me back into getting one now?
*sigh* this is a case where you want something to work out so bad, you try to find excuses to ignore facts. and the $700+ price tag.
it just looks gorgeous.
Click to expand...
Click to collapse
There's no proof the new one won't start it in a few days. if you want to spin the wheel of chance, go for it. But at $700 I think there's better options out there. OnePlus Nord, Pixel 4a 5G.
Haven't experienced any screen problems, I purchased my device unlocked for $349.99, which is amazing for a 5G device
I will add my $0.02 to this and say I believe it is an LED issue. LEDs might not be getting the right voltage at low levels. Try with an all-white photo. lower your brightness. I bet you could not tell. Try with any other color and you will probably not tell. It is most notable with a super dark grey picture. The kind of dark grey that has a hint of green in it already. Turn the brightness all the way down, then up to about 15-20 percent. You should be able to see it then. I think it is an LED voltage control issue. Software update that was mentioned by one of you up above would make sense to me. Maybe I might just be imagining things or mine is just different than every one elses. The way mine started was at the top of the screen showed it lightly, then it got a bit worse. It has stayed since then. I bought this on the 2nd of August, received it on the 4th. Screen started on the 10th. Today the 16th has not had a change since I believe the 13th, if I remember correctly. It is rooted with Magisk and EdXposed. I might make a return/repair request tomorrow.
So I'm at 4 days with my replacement Edge and it's working correctly so far.
#3 unit
Another replacement unit.
Finger crossed
you really scare me with your screen problems. For the moment (5 days) I have no problem with my Edge (purchase in France) but what scares me is that it does not happen immediately and I do not have a purchase invoice (gift) .... I hope I have no problem soon: /
I really hesitate to sell it quickly so as not to have a problem ....
I have a very Little problema when I'm on dark grey screen with 2 or 3 % of brightness in 90hz mode... if I try to use 60hz mode the display is absolutely perfect..
Ok i have green tint...only at low brightness i have it...i'm si dissapointed....
I don't know what the HELL is happening
Moto Edge is not alone
https://www.sammobile.com/news/infa...sue-returns-galaxy-tab-s7-plus-note-20-ultra/
They can fix it by letting us adjust screen hues , like how Samsung has , so we can calibrate it
Yep, just noticed it today. Took awhile (bout 3weeks). I've been in dark mode, and my wallpaper's of blackness, didn't notice. It's severely getting worse, quickly. Did anyone notice, after the September update? Time to contact best buy.
Mine started out pretty minor, but has been getting progressively worse over the last few weeks. Initially seemed heat related as I only noticed it while using Google Maps in navigation mode. IT would start out as slight dark ghosting of the screen image on the right side of the screen and would progressively creep to the left side. Mostly it's a darkening of the correct image by ghost image of higher up, in particular it's seen as a dark circle where the front camera is. If the part of the image being ghosted is a strong color it will be ghosted in green or purple. As the screen is scrolled the ghosted images move as well. It's since gotten to the point normal usages more then 10-15 mins cause the issue. If I use the camera too long in the heat or sun then the lower part of the screen will go white and the touch digitizer stops working. Attached is a photo taken while the screen was 2/3s white with my company iPhone.
The warranty replacement arrives tomorrow. I just ran the most recent update QPD30.114-23-2 installed claiming fixes for screen issues, but still saw the ghosting after the reboot.

Question Screen burn in after just 1 day

Anyone else seeing burn in problems with their GW4C?
I had it for just 1 day and this is the screen burn in I'm getting already.
Set to auto-brightness and AOD on.
There's also the issue of the 20mm band's not fitting, but that's another problem.
Galaxy Watch 4 Classic Problems
12 new items · Album by Andy Serwatuk
photos.app.goo.gl
Wow, at first I thought it can't be, but your photos...
I guess you should get a replacement. Could it be a faulty screen?
I mean it looks like a bright AOD. Did you use it in a bright environment? But after 1 day, I think it should not look like this.
caesium2 said:
Wow, at first I thought it can't be, but your photos...
I guess you should get a replacement. Could it be a faulty screen?
I mean it looks like a bright AOD. Did you use it in a bright environment? But after 1 day, I think it should not look like this.
Click to expand...
Click to collapse
Working with Samsung to get a replacement (or I'll just return and buy a new one).
My guess is I just got a lemon. The AOD doesn't seem to dimmvery much at all. And it always seems to want to be much brighter than it needs to be (in comparison to all the other smartwatches I've owned)
reutermuerte said:
Working with Samsung to get a replacement (or I'll just return and buy a new one).
My guess is I just got a lemon. The AOD doesn't seem to dimmvery much at all. And it always seems to want to be much brighter than it needs to be (in comparison to all the other smartwatches I've owned)
Click to expand...
Click to collapse
This is the second report of this. I assume its a firmware bug. The screen should go to greyscale, dim and low refresh frequency. I guess it's not going into these three settings and killing the display. How embarrassing for Samsung!
Just tried both of mine and it is not right. The orange notification dot remains full brightness and saturated. AOD looks wrong to me.
Is the watch lugs being less than 20mm a wider issue? I don't have calipers to measure.
It would suck if I can't use all the bands I have ordered.
Trekker56 said:
Is the watch lugs being less than 20mm a wider issue? I don't have calipers to measure.
It would suck if I can't use all the bands I have ordered.
Click to expand...
Click to collapse
Seems to be pretty common.
just came to say, my watch did the same exact thing, as I mentioned on Reddit:
https://www.reddit.com/r/GalaxyWatch/comments/pifha5
I am doing a warranty claim with Samsung for this.
After 3 days. AOD and auto-brightness.
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wtf. these screens are broken.
screen lighting up where it should be black is kinda the opposite of oled "burn in"
let's hope the issue doesn't affect too many users
Hello. I have the same issue with gw 4
Any reports of the GW4 standard showing this problem or is it only on the Classic? They both use the same screen correct?
It really is a shame what poor quality samsung dares to ship out to customers!
But what makes me even more angry are all the fanboys that defend samsung no matter what and always try to blame users for their hardware and software issues even though it´s clear that it´s just a faulty/unfinished product...
In the other thread there really have been people blaming the user for their burn-in issues for "setting the brightness wrong"... On a finished device there should never be a user setting that could damage a device permanently....
frea said:
It really is a shame what poor quality samsung dares to ship out to customers!
But what makes me even more angry are all the fanboys that defend samsung no matter what and always try to blame users for their hardware and software issues even though it´s clear that it´s just a faulty/unfinished product...
In the other thread there really have been people blaming the user for their burn-in issues for "setting the brightness wrong"... On a finished device there should never be a user setting that could damage a device permanently....
Click to expand...
Click to collapse
like 5 people got a bad watch while everyone elses is fine dood
sesnut said:
like 5 people got a bad watch while everyone elses is fine dood
Click to expand...
Click to collapse
So you would really dare to set your watch to max brightness with AOD on for a week?
frea said:
So you would really dare to set your watch to max brightness with AOD on for a week?
Click to expand...
Click to collapse
In my case it was auto brightness and screen burn in for about one day
Denska said:
In my case it was auto brightness and screen burn in for about one day
Click to expand...
Click to collapse
Yeah. I love how these guys are trying to blame us. My watch was set to the default display settings with AOD on. My GW and GW3 had the same settings and never had this problem. This is my 4th smart watch, first being that LG one that came out in like 2016
Samsung just sent me an email saying they are shipping my device back unrepaired. I'm trying to find out what the hell is going on.
EDIT: Samsung sent that email automated because they determined to just send me a brand new replacement.
I have a status update. Samsung will not replace the watch, they are only offering me a refund. I'm livid at this.
y2kbadbug said:
I have a status update. Samsung will not replace the watch, they are only offering me a refund. I'm livid at this.
Click to expand...
Click to collapse
Ummm, so you take the refund and buy a new watch. What's the difference?
My watchface of my gw4 classic literally burn in in 5 hours with AOD and automatic brightness. I also got called from 1000000
But I contacted Samsung and they told that I can send the watch back and receive a brand new one

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