Are you experiencing purple spots, green tint, or a burned image on screen? - Motorola Edge Questions & Answers

Howdy folks, it seems the new Moto Edge 5G is exhibiting the same issues as seen on the Moto Edge+ since they share the same screen hardware. These issues are popping up usually within a few days of ownership and are starting to flood the moto support forums. Since we're an amazing group of members here at XDA, I figured I'd try to nail down some common ground and create a thread to discuss.
If your screen is exhibiting one of the following issues, please reply to the thread with the symptoms, the manufacturer birth-date (on bottom of phone's box), and a photo if possible. Please also share how long the phone was used before symptoms appeared, and whether it had been after a prolonged use period like all day gaming, or just poof it happened.

My Moto Edge 5G is exhibiting the purple splotches around the edges of the screen as well as the green tint.
Manufacturer Birthday: 07/09/2020
Appeared after 4th day of ownership, after long day of sporadic use.

I have a green haze right around the edges and I can't tell if that is apart of an edged screen. Will continue to monitor it.

If it's like the Edge plus and they basically share the same screen I doubt it will get better and will likely need a replacement phone. They did push a software update to the Edge plus that supposedly helped some phones if it hadn't started yet or was very early in the process.

As a person who is in the market for a new device due to a failing battery in my HTC 10, what would the general consensus be on buying and Edge right now? If it matters, I'd buy from the big yellow tag place since they have it in stock and are close. And then if the device has to be returned as well...
Wish they made the G Stylus with 5G

lennykravitz2004 said:
As a person who is in the market for a new device due to a failing battery in my HTC 10, what would the general consensus be on buying and Edge right now? If it matters, I'd buy from the big yellow tag place since they have it in stock and are close. And then if the device has to be returned as well...
Wish they made the G Stylus with 5G
Click to expand...
Click to collapse
At the $500 price point it was a great deal, at its current $700 price point... I'd go elsewhere. Especially with the widespread screen problems, just look at the reviews on the yellow tag store.

Here's a great photo of the green symptoms side by side. Left is the old one, right is the new one. Pretty significant.
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SurferNerd6987 said:
Here's a great photo of the green symptoms side by side. Left is the old one, right is the new one. Pretty significant.
Click to expand...
Click to collapse
Are you trying to talk me back into getting one now?
*sigh* this is a case where you want something to work out so bad, you try to find excuses to ignore facts. and the $700+ price tag.
it just looks gorgeous.

lennykravitz2004 said:
Are you trying to talk me back into getting one now?
*sigh* this is a case where you want something to work out so bad, you try to find excuses to ignore facts. and the $700+ price tag.
it just looks gorgeous.
Click to expand...
Click to collapse
There's no proof the new one won't start it in a few days. if you want to spin the wheel of chance, go for it. But at $700 I think there's better options out there. OnePlus Nord, Pixel 4a 5G.

Haven't experienced any screen problems, I purchased my device unlocked for $349.99, which is amazing for a 5G device

I will add my $0.02 to this and say I believe it is an LED issue. LEDs might not be getting the right voltage at low levels. Try with an all-white photo. lower your brightness. I bet you could not tell. Try with any other color and you will probably not tell. It is most notable with a super dark grey picture. The kind of dark grey that has a hint of green in it already. Turn the brightness all the way down, then up to about 15-20 percent. You should be able to see it then. I think it is an LED voltage control issue. Software update that was mentioned by one of you up above would make sense to me. Maybe I might just be imagining things or mine is just different than every one elses. The way mine started was at the top of the screen showed it lightly, then it got a bit worse. It has stayed since then. I bought this on the 2nd of August, received it on the 4th. Screen started on the 10th. Today the 16th has not had a change since I believe the 13th, if I remember correctly. It is rooted with Magisk and EdXposed. I might make a return/repair request tomorrow.

So I'm at 4 days with my replacement Edge and it's working correctly so far.

#3 unit
Another replacement unit.
Finger crossed

you really scare me with your screen problems. For the moment (5 days) I have no problem with my Edge (purchase in France) but what scares me is that it does not happen immediately and I do not have a purchase invoice (gift) .... I hope I have no problem soon: /
I really hesitate to sell it quickly so as not to have a problem ....

I have a very Little problema when I'm on dark grey screen with 2 or 3 % of brightness in 90hz mode... if I try to use 60hz mode the display is absolutely perfect..

Ok i have green tint...only at low brightness i have it...i'm si dissapointed....

I don't know what the HELL is happening
Moto Edge is not alone
https://www.sammobile.com/news/infa...sue-returns-galaxy-tab-s7-plus-note-20-ultra/

They can fix it by letting us adjust screen hues , like how Samsung has , so we can calibrate it

Yep, just noticed it today. Took awhile (bout 3weeks). I've been in dark mode, and my wallpaper's of blackness, didn't notice. It's severely getting worse, quickly. Did anyone notice, after the September update? Time to contact best buy.

Mine started out pretty minor, but has been getting progressively worse over the last few weeks. Initially seemed heat related as I only noticed it while using Google Maps in navigation mode. IT would start out as slight dark ghosting of the screen image on the right side of the screen and would progressively creep to the left side. Mostly it's a darkening of the correct image by ghost image of higher up, in particular it's seen as a dark circle where the front camera is. If the part of the image being ghosted is a strong color it will be ghosted in green or purple. As the screen is scrolled the ghosted images move as well. It's since gotten to the point normal usages more then 10-15 mins cause the issue. If I use the camera too long in the heat or sun then the lower part of the screen will go white and the touch digitizer stops working. Attached is a photo taken while the screen was 2/3s white with my company iPhone.
The warranty replacement arrives tomorrow. I just ran the most recent update QPD30.114-23-2 installed claiming fixes for screen issues, but still saw the ghosting after the reboot.

Related

YELLOWish Display, Is this normal ?

Just got my TP today, I like it very much but what I don't like is the Yelowish display.
I had a Kaiser before and the display was lovely Blueish and very bright.
Is this normal for TP to have Yelowish display? or should I take it back for exchange?
Pleas advice
Best Regards
shafez said:
Just got my TP today, I like it very much but what I don't like is the Yelowish display.
I had a Kaiser before and the display was lovely Blueish and very bright.
Is this normal for TP to have Yelowish display? or should I take it back for exchange?
Pleas advice
Best Regards
Click to expand...
Click to collapse
Does not sound normal to me, better have it exchanged!
branko.savic said:
Does not sound normal to me, better have it exchanged!
Click to expand...
Click to collapse
Just read the following thread in the diamond forum.
http://forum.xda-developers.com/showthread.php?t=411487
It seems that some of the Diamond have Yellowish display and some with the Blueish display.
Very confusing.
Regards
Seems that I am the only one with this problem since there are 41 views and only one reply
Thank you
My new TP is surprisingly being the same condition as you. It attracted me cos its VGA screen. However, compare with my old 818pro, it does not get bit advantage on screen, but come out yellowish.
Do you seem to feel excessive overheating with your phone?
Do you leave it on the charger for a long time?
Do you use non-OEM batteries?
Kraize92 said:
Do you seem to feel excessive overheating with your phone?
Do you leave it on the charger for a long time?
Do you use non-OEM batteries?
Click to expand...
Click to collapse
What is all the above got to do with a Yellowish display tint?
no yellow tint here... I mean this sounds strange...
It's probably the same situation as with the Diamond- 2 different suppliers for the screens. If more people chime in then maybe we can see if there are more people who've stayed silent but also have yellowish screens. Mine is white and bright, but I've had my TP for a month and it's probably from a different batch.
Mine is slightly more yellow compared to my Tytn, but nothing annoying.
Hmm mine isn't yellowish, but i do have other screen problems, like teksts that seem to "Burn in" or are still visible on the volume control screen...
Do you also have that problem or only the yellowish ?
A picture is worth a million words, let us see what your talking about. A yellowish screen could be cause by a bad or broken screen cable like it would happen on some laptops after time but that on the phone doesn't sound normal at all especially a new one. If you post a picture maybe we can see your problem. I haven't got mine yet so I have no idea what users are talking about when they say mine is sometimes yellowish or blue.
Nipje said:
Hmm mine isn't yellowish, but i do have other screen problems, like teksts that seem to "Burn in" or are still visible on the volume control screen...
Do you also have that problem or only the yellowish ?
Click to expand...
Click to collapse
This is not a screen problem, only the volumescreen that is semi transparant.
WDawn said:
This is not a screen problem, only the volumescreen that is semi transparant.
Click to expand...
Click to collapse
its also visible on the boot screen that says "Touch Pro" so it must be a screen / software problem
Thank you all for your replies, I took the phone to HTC and compared it with other phones there and they were all the same.
Seems that they use different types of display or from another manufacturer.
So I just returned it to them and got my mony back as I discovered this before I use the phone.
I did notice that the device they had there as a demo evice was different than mine and the display was like the Kaiser display but they refused to give me another device as the phone is working properly.
Best regards
Um, better get it exchanged then pal...
Yellowish LCD and terrible in different angle-viewing
Yellowish LCD and terrible in different Viewing-angle!
Noam23 said:
I know that I'm not the only one reporting this, but I'm the first one to provide pictures and video that prove that the problem is not so small as some might think.
It seems HTC started to use lower quality LCD screens with some (maybe all) of the newer Diamond units. These screens have a yellowish tint, and seem to have lower contrast.
Here is the proof (it's a comparison with my old Kaiser):
(both devices are at maximum backlight, and the Diamond's "auto backlight" option is off)
Pictures:
http://img45.imagevenue.com/img.php?image=10590_Picture_003_122_764lo.jpg
http://img24.imagevenue.com/img.php?image=10597_Picture_005_122_672lo.jpg
The difference seen in the picture is a bit exaggarated in comparison to what I see in real life (even though I did not touch the picture with any editing software, this is right from the camera), so I've included a video too, which more accurately portray the differences:
http://www.youtube.com/watch?v=7cVGORLm-Qc
(in real life the difference is just a bit more pronounced than in this video)
It is important to notice that without a direct comparison to a unit like the Kaiser (or the first batch of Diamonds), it might be hard to know that your Diamond has this phenomena, because even with this phenomena the screen look decent.
My fear is that both types of LCD screens are going to sell with new Diamond units from now on, making those who bought the yellowish screen unable to ever sell the unit for a decent amount of money (when they feel like upgrading).
We need a formal answer from HTC regarding this issue.
Click to expand...
Click to collapse
ganaz-x said:
Here are two Diamonds I have on me right now. Notice the color washout on one of it. Both are having the same ROM and brightness settings.
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ou2mame said:
i just received my replacement touch pro, and the screen is very yellowish, compared to the crisp white screen of my older one... anyone else experience this? i'm going to have to call sprint and have them mail me another one.
Click to expand...
Click to collapse
Me too, I was sending my TP to repair after using it for 2 months, due some really dissapointed problem like the LCD screen bottom corner peeling off and sliding keyboard starting to become not align with the body.
So they said they're going to replace the LCD 1st and return to me while waiting for the new stock of sliding keyboard. So I just got back my TP from SIS (HTC Malaysian Distributor) today, and found that the screen became VERY yellowish and terrible in different angle-viewing, besides, the new LCD screen viewing angle is terrible, some more fading off and cloudy, like covered with a greyish+yellowish cloud like that!
I did complain to the girl @ SIS, but she said she can't do anything! "this is the NEW BATCH of original screen from HTC!"
But after 'google' thru the net, I've found a lot of other country Touch Pro/Diamond has this issue. And get replaced a new one for them by HTC. Then why Malaysian can't?! This is unfair!!!!!
DON'T BE SILENT! LET'S SHOUT THIS OUT LOUD TILL THEY REPLACE IT FOR US!!! Check this out, more others has this dissapointing & terrible quality problem for this expensive device!!!
http://forum.lowyat.net/topic/785754/+2080
http://forum.ppcgeeks.com/showthread.php?t=50388
I was going to suggest getting an eye test, but there's an obvious difference.
It's scandalous (for Diamond owners anyway)

Bizzare screen defect - help!

So check this out. I got a replacement phone from verizon about 2 weeks ago. After the first few days i noticed a slight discoloration in the top left side of the screen. You could only see if on a white screen, other than that it was pretty inconspicuous. However I was dissatisfied that my new replacement had this defect so I called and they promptly sent a new one with standard 5 day shipping!
So, as the week went on this weird spot that I can only compare to a grease stain on a piece of clothing, started to grow... every day it was a little bigger. It grew at a rate that was barley noticeable. I had to see what icon it was touching, and then compare that to its position the next day.
by last night (about a week later) it had grown to affect half of the screen. i assumed that it would eventually take over the enter screen and I would be left with a slightly shaded screen coloring.
when i woke up this morning, this is what it looked like
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Its pretty much totally unusable. you can see from the picture that somehow the puzzle piece pattern burned into the screen (not sure how as that screen is never on for more than a few seconds, especially since it wasn't burned in last night and my phone sits on my nightstand and was not on).
Its like the screen 'ink' or whatever just totally failed.
anyway, i have the replacement already, but I wanted to share this weird story
the replacement phone is already listed on ebay and I will be upgrading to the HTC Rezound as soon as it comes out.
Definitely a faulty panel there.
Very strange to see it go that way, though. Pretty interesting picture.
BTW: These screens are not LCD, there's nothing like "Screen ink" in them. Each pixel is an array of 3 tiny LED lights (one Red, one Green, one Blue).
AlexDeGruven said:
Definitely a faulty panel there.
Very strange to see it go that way, though. Pretty interesting picture.
BTW: These screens are not LCD, there's nothing like "Screen ink" in them. Each pixel is an array of 3 tiny LED lights (one Red, one Green, one Blue).
Click to expand...
Click to collapse
thats what I thought too. So what is causing it to "bleed" like that? by the way.. its only been a about 2 hours since i took that picture, and its almost entirely "blue". my guess is that in a few hours it will be completely failed
Probably just a bad run on the screen.
I'd be interested to see if there are more of them out there, since the panels are manufactured in large batches, so one defect should have several similar screens like it out there.
Could also be a fault somewhere else in the device, like maybe the display controller, and it's maybe overvolting the red and green LEDs, causing them to burn out much faster. (pure conjecture on my part)
I did just install ep3Ha on that the day I got it. wonder if its possible something went bad in the flash and toasted the screen, or is that even possible
msticlaru said:
I did just install ep3Ha on that the day I got it. wonder if its possible something went bad in the flash and toasted the screen, or is that even possible
Click to expand...
Click to collapse
doubt it, that looks like massive hardware fail
yeah, I don't think there's anything you could do software-wise that would do anything like that.
Is that a pressure crack? That's what it looks like.
letsgophillyingeneral said:
Is that a pressure crack? That's what it looks like.
Click to expand...
Click to collapse
no, this happened very very slowly. it looks like an LCD screen when you sit on it or step on it.. but no. since its not lcd it cant do that.
it took it about 7 days to get to this point.
I was talking to a colleague of mine who is an EE. He thinks it was a failure in the glue that holds the layers of the panel together. because of how it started, small and in 1 corner, it is similar de-lamination that can can happen in things like plywood. these screens are layered pieces of plastics and material that allows it to work as a screen. once it started to 'peel' apart, it was just a matter of time.
the screen slowly started to come apart until it reached a critical point. the result would be the same if you had the screen out of the phone and started to separate its layers.
seems to make sense to me, hes the EE, im just a physics major.. what do i know
I can hear the screen saying IIIIIMMMM MEEEEELLLLLTTTTTIIIINNNNNGGGGG
Sent from my Droid Charge running Infinity Beta

Moto G, bad screen. :/

Like almost everyone, I had to wait 3 weeks for my moto g to come in, and when it finally did...one week later I had to send it back for repair. :/
The screen was really bad in certain areas, mainly the top 1/2 inch all the way across and the bottom left corner, about a thumb size portion of the screen. When ever I would view a picture in FB or IG, watch a movie or pictures from my gallery, if there was a bright spot "bright white" in particular, it would display yellow pixels or lines in just that area.
It had no problem rendering colors, just bright white. Like a light bulb, sky, snow things like that in any sort of media, pics, videos or apps. I used the screen overlay in the developers option to show the areas that have problems with rendering and sure enough the areas I mentioned before show up with an overlay of red to show that those parts of the screen do indeed have problems.
I don't know how this problem passed quality control. Maybe because they where so backed up with orders, they wanted to get them out asap. I dont know, but now im out a phone for at least a week maybe more.
thankfully they paid for shipping both ways. lets just hope they dont send my phone back saying there is nothing wrong with it. Just thought I'd share my story in case anyone else had the same problem. Thanxs.
Same here
Sent from my XT1034 using Tapatalk
I've seen this problem on 3 MotoGs'. The lower left corner brightness can be slightly fixed by unscrewing a little the corresponding screw inside the case. Apparently not all people notice this. And another problem, the earspeaker is buzzing on high volume when the other party is talking, to a certain degree, on all units I've checked.
rioachim said:
I've seen this problem on 3 MotoGs'. The lower left corner brightness can be slightly fixed by unscrewing a little the corresponding screw inside the case. Apparently not all people notice this. And another problem, the earspeaker is buzzing on high volume when the other party is talking, to a certain degree, on all units I've checked.
Click to expand...
Click to collapse
So loosening the screen will fix the display?
Sent from my XT1034 using Tapatalk
Walliser said:
The phenomenon of death often arise during use, due to component quality has decreased over time. In theory, could not overcome, or limit the phenomenon of dead spots appear on the screen. However, in many cases you can restore the dead center for a massage by screen. How do fairly simple, you need to remove the cover, protective glass screen that can be exposed directly to the screen. Now, remember the dead pixel position, then turn off the phone. Use your fingers lightly rubbing the area dead center, then press and hold the power on the phone. Wait for the screen to light up and slowly drop your finger off the screen. Make a couple of times so constantly, that pixel can be recovered.
Click to expand...
Click to collapse
I'm sorry but this is Google translate at its worse lol :laugh:
Are You talking about this?? The icon is full white but you can see a yellow line just on the white fades into letters
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Enviado desde mi GT-I9100P mediante Tapatalk
hell_awaits said:
Are You talking about this?? The icon is full white but you can see a yellow line just on the white fades into letters
View attachment 2527962
Enviado desde mi GT-I9100P mediante Tapatalk
Click to expand...
Click to collapse
This is the same problem I have. I've returned one unit back to the seller and now I have this on the new one they've sent as a replacement. As if some shade of white has a problem and then turns into yellow. Also some icons (e.g blue google icon) display a green line over them (blue and yellow mix?) i You will notice this the best when there is a lot of black color on the display (e.g. applications menu). Try swiping the application menu pages slowly and see how this yellowness comes and goes. I'm giving up on Moto G because of this.
Just send that one back as well. Don't blame the phone as a whole because you got unlucky twice. My friend had to send his back too and they just gave him a new one.
Sent from my Moto G using Tapatalk
KabelGuy said:
Just send that one back as well. Don't blame the phone as a whole because you got unlucky twice. My friend had to send his back too and they just gave him a new one.
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
I'm not blaming the phone. I still think it's a great deal. But two times is enough for me to realize that less money means less quality. They obviously didn't reduce the price by kicking out the charger and the earphones.
rmpalija01 said:
I'm not blaming the phone. I still think it's a great deal. But two times is enough for me to realize that less money means less quality. They obviously didn't reduce the price by kicking out the charger and the earphones.
Click to expand...
Click to collapse
That's fair enough. I still disagree but I see your point.
(I haven't had issues of any kind with my device, so for me it's just been a super great deal.)
Sent from my Moto G using Tapatalk
I had the same problem with my first device, but so far so good on the second one.
In india they are shipping it with charger nd headphones...makes you wonder hmm
So I found out that my Moto G had the same issue. I didn't do anything about it, I thought it was a software bug. But when the same bug was on CM, I realized it's my device. It got pretty frustrating to see all these yellow spots on perfectly white displays. The good news is that I managed to fix it.
In case anyone else has this same problem, I recommend that you send it back if possible. If not, here's a solution that worked for me
1. Install this : https://play.google.com/store/apps/details?id=com.haxor
2. Set it to 80%
There will be absolutely no more of these annoying yellow patches anymore. I guarantee it.
I, too, have seen this issue. In the brightest highlights of white, yellow replaces white. My best guess is that this is a sign of a failing GPU or video memory. It is either a hardware issue or a very low-level software issue. It is definitely not the normal behavior for the Moto G. The workaround by Vedarshi will allow you not to see the yellow, but also lowers the maximum brightness available to you, so it is not a true solution. For those who have seen this problem, has it always been on receipt of the devices or has this shown up over time for anyone?
It's been there from day 1. I personally do not feel that my screen looks dim. It is still readable, even in sunlight.
Me too have the same prob.
hell_awaits said:
Are You talking about this?? The icon is full white but you can see a yellow line just on the white fades into letters
View attachment 2527962
Enviado desde mi GT-I9100P mediante Tapatalk
Click to expand...
Click to collapse
Hello guys , i too have to the same issue, right from the 1st day. today i received the fone and heres the stuff. The phone has some problem with the shades of white. and it appears Yellow while swiping. heres some screen shots of my Moto G.
Have a look at some of the White Pics with the yellow color effect. !!
I'm sorry but, why complain on here? Send it back to your retailer. They have to either offer to repair..( iwouldnt personally go for a repair job with screens cause it can be 10000 things causing it and replacing the screen and digilizer might not work) or replace...
I Have similar issue
With any white or brightly coloured aspect of the screen, I always see blue lines go from the brightly coloured shape and up to the top of the screen if I have my keyboard open for example (android lollipop or google keyboard with material light skin) it would leave one big line up the screen giving it a blueish haze, the for a clock on my homescreen, there are blue lines that come off the top to the top of the screen. This also occurs in the boot animation, the whole screen is left with a blue haze. Maybe this is something to do with Motorola making a budget device and so they give it a display that is easily damaged by its own brightness? Maybe? I don't know. Are there any known fixes for this?
Thanks
---------- Post added at 08:10 PM ---------- Previous post was at 08:06 PM ----------
Clarkiieh said:
I'm sorry but, why complain on here? Send it back to your retailer. They have to either offer to repair..( iwouldnt personally go for a repair job with screens cause it can be 10000 things causing it and replacing the screen and digilizer might not work) or replace...
Click to expand...
Click to collapse
That's all great getting a replacement unit but this seems to be a very common issue, therefore, there is a high chance that the new one will have the same issue. Also, everyone is posting here because we wish to know how widespread the issue is, which is now apparant and if anyone knows of a reason or potential fix for the issue. Hope that cleared things up for you

S7 Edge Manufacturer Physical Defects/Aberrant Quality Thread

List any and all obvious or apparent physical defects that your phone may have or develop. Please list the carrier, date of build/construction, and the manufacturer location if possible. Hopefully there won't be any to talk about on a large scale! But we all know quality control can be hit or miss in industry mass production these days.
???
Sent from my SM-N920W8 using Tapatalk
Ouch, how rude
lawtq said:
Ouch, how rude
Click to expand...
Click to collapse
LOL to be expected, but rightfully so, hopefully this is a very dead thread that no one needs!
New S7 edge screen problem. Dead pixels?
Hallo. Today I receive new Samsung Galaxy S7 Edge but there is dead pixels in down right corner. Does anybody have the same problem? Thank you and sorry for my english
Look for my video at Youtube: Samsung Galaxy S7 edge screen problem Dead pixels?
spectrumfox said:
No dead pixels on mine yet. If they are bothering you, you should exchange your phone from where you bought it.
Click to expand...
Click to collapse
Yes. It is my plan for tomorow to exchange it.
Yeah they'll swap that thing right out. It's happened to me before.
Definitely a problem
Sent from my SM-N920W8 using Tapatalk
2 dead pixels...sent back yesterday! Will buy another in-store on release day tomorrow. If that one is bad...will stick with my Note 5.
I have a small dust particle below the protective glass on the rear cam about 0,1mm beneath the lens! I now fear this particle will move over the lens over time, so I ordered a second device to see if the screen is OK!
In regard to the screens: THIS is the real problem, because the screen quality differs A LOT!!!
I have seen 3 S7e devices so far, and each of them had a different screen quality...
So it is basically "luck of the draw" if you get a decent screen or not!
I made a few threads about this problems in the past, see here:
http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
http://forum.xda-developers.com/showthread.php?t=2463786
My S7 Edge drops every call a few seconds after I put the ear near the phone. Tried different SIMs, factory reset, etc. Nothing works. I have a replacement coming, but I have to wait a few days and it's not a good feeling knowing that I paid like 600 euros (plus an upgraded plan).
My unit came scratched out of the box. I'm exchanging it when verizon has stock in store tomorrow.
My SIM-card tray was a little bent on the edge where the hole is on it. It looks like the machine bent it while drilling the hole because it looks like the inner edges of the hole has taken a little beating. The box was fabric sealed when I got it so it has not been used. It doesn't bother me to the point I will exchange phone it's pretty much perfect otherwise but I will probably contact Samsung or something and see if they can give me just a new SIM tray.
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I received a s7 edge from sprint on 3.8.16 and it had a small half circle of dead pixels in the bottom right side of the screen.
After 3 hours on the phone with sprint I was sent a replacement. I picked it up at ups today 3.10.16 and turned it on when I got home. After half way through the initial startup I noticed that I had the same issue only slightly smaller in the lower left hand corner.
Both phones have the dead pixels leading right off the screen. After another long phone call I am being sent my third phone on Monday due to a back order.
This is so bothersome I even called Samsung just to let them know. Hopefully the third times a charm. There is no way this could be a coincidence unless I am somehow that unlucky.
Cst79 said:
My S7 Edge drops every call a few seconds after I put the ear near the phone. Tried different SIMs, factory reset, etc. Nothing works. I have a replacement coming, but I have to wait a few days and it's not a good feeling knowing that I paid like 600 euros (plus an upgraded plan).
Click to expand...
Click to collapse
I had this problem on my note edge and the solution was turn off VoLTE. My understanding was that I was in an area that didnt have a strong LTE signal so the LTE connection kept dropping and picking up causing the phone calls to drop.
adamj546 said:
I had this problem on my note edge and the solution was turn off VoLTE. My understanding was that I was in an area that didnt have a strong LTE signal so the LTE connection kept dropping and picking up causing the phone calls to drop.
Click to expand...
Click to collapse
Just tried to do this with the support operator this morning, he disabled the Voice over LTE for me (no options inside the phone for this - it depends on the operator) and no luck. However, the LTE call should revert to normal call seamlessly in case of weak signal.
All in all, I returned the phone and got my money back since they could only send a replacement on March 25 (!).
Screen hardware failure. Couldn't get a replacement because they were out of stock and on backorder. Had to return it and cancel service. T-Mobile.
Sent from my STV100-1 using Tapatalk
I had a slightly lifted screen at the volume buttons, I could slide a piece of paper inside. Gladly I bring it to Samsung store where I bought it, they gave me another brandnew device and a Samsung Level Box Mini bluetooth speaker as a sorry gift. How nice.
Cracked screen
Today I picked up my S7 Edge with my thumb and forefinger at the bottom right corner and it cracked the sscreen and spiderwebed the entire screen. I inspected the phone and noticed that the glass is raised just a bit around the whole bottom edge of phone. It's enough that you can feel the screen push in.
S7 Edge from Globe Philippines
Not so responsive powerbutton when devices heats up to at least 39C. but works perfectly fine when it cools down,

Hardware differences within same model (STF-L09)

Hello fellow XDA people.
I recently acquired a second Honor 9 unit which is the Midnight Black. My first one is a Blue. There seem to be a few hardware differences between these two units. First of all is the screen and I seriously doubt they are made by the same manufacturer because of their obvious differences. The main difference is the viewing angles that differs hugely. My blue unit has really amazing viewing angles for being an LCD while the black unit loses a lot of its brightness very quickly and looks way more dull from an angle. Also the white balance differ a lot between the two the blue one has a more blur/green shift to it while the black untit has a much more warm and "fuller" white balance to it. It's impossible to calibrate them to look the same they are just different. The blue units screen look somewhat duller in comparison even though it wins easily in viewing angles. The black unit has more contrast and just generally looks more "lifelike" and warmer. It's also the most even screen I have ever seen in terms of uniformity (not that the blue one is bad). The glas front also has a different "texture" across the screen. On the blue I can really only see the digitizer marks but on the black I have this other small faint "sparkling dots" effect that some screen protectors can give at times. Nothing serious but it's there and the glas on the blue unit looks a little clearer.
The second difference is the fingerprint reader. It's waay faster on the blue unit while it's much much slower on the black one when I compare. One the blue it's instant I can't even make it fault even if I try to tap very fast. The one on the black unit has this delay and it's clearly not as fast to read my finger. The black unit also has a small delay when pressing it to go back to the homescreen while it does it instantly on the blue one which makes it feels faster in operation.
Both has touch screen issues and both run B130 firmware. The black one unfortunately shipped with B130. However there are differences here too the black one has more severe touch problems than the blue. The touch is seriously borked on the black one with both delays and lags and it's harder to use because of this. To the border of unusable really. Something must be seriously wrong with the software that makes the touch go bonkers I doubt I have hardware fault with both of them that makes them behave a little differently. Guessing this is mainly why updates have been pulled by Huawei.
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Return the black one and ask for a replacement immediately
For sure this is a prove that they use different factorys for screens but this is not a news because many brands to this ( xiaomi is the first I could mention ), to me this is a case of bad or not perfect gluing of digitizer on the black one. Was a different font used between the two too or?
PalakMi said:
Return the black one and ask for a replacement immediately
Click to expand...
Click to collapse
In fact I prefer the display on the black one it looks much better so I don't want to get rid of it specially not when I have gotten such a perfect screen regarding uniformity I never get very lucky with this historically. I will wait for software update and see if it fixes things in the end they both have the same problem that I haven't seen on any of the 4 units I have tested in store with B100.
SIRKRA said:
For sure this is a prove that they use different factorys for screens but this is not a news because many brands to this ( xiaomi is the first I could mention ), to me this is a case of bad or not perfect gluing of digitizer on the black one. Was a different font used between the two too or?
Click to expand...
Click to collapse
It feels like it's software issue how the touch behaves really and not hardware. Both has same problem with delay when I scroll but it differs some between the two in feeling. Will wait for software update.
Rommco05 said:
I'm running on B130 and don't have any lags
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It's not really lag. It's some thing were it takes the screen a few millimeters of swiping before content starts moving. Taps and such are instant while typing on keyoard so the digitizer doesn't lag in itself. We are many with this problem and for most the issue apperared after updating to B130 while it was fine on B100.
dannejanne said:
It's not really lag. It's some thing were it takes the screen a few millimeters of swiping before content starts moving. Taps and such are instant while typing on keyoard so the digitizer doesn't lag in itself. We are many with this problem and for most the issue apperared after updating to B130 while it was fine on B100.
Click to expand...
Click to collapse
B130 got pulled apparently
PalakMi said:
B130 got pulled apparently
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Click to collapse
As well as B120. They must have problems with the updates and their reasons for pulling them.
dannejanne said:
As well as B120. They must have problems with the updates and their reasons for pulling them.
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Click to collapse
Yes, as lots of users were complaining about it.
What makes me wonder is, why they didn't provide a rollback package to b100?!
PalakMi said:
Yes, as lots of users were complaining about it.
What makes me wonder is, why they didn't provide a rollback package to b100?!
Click to expand...
Click to collapse
Good question I would really like one.
Sent from my STF-L09 using Tapatalk
dannejanne said:
Good question I would really like one.
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Click to collapse
Unfortunately, it looks honor didn't think about users who updated to b120 or b130
How to delete a XDA post?... I read something wrong here and my post got really off topic due to my mistake - I'm sorry ?
_lucx_ said:
How to delete a XDA post?... I read something wrong here and my post got really off topic due to my mistake - I'm sorry ?
Click to expand...
Click to collapse
Edit it to delete
I definitely have a little better battery life on the black one. It just seems more energy efficient. Perhaps the screen is more power efficient than the other variant I don't know. But something it is as I feel it has about 10-20% better battery life than the blue unit.
Also, today out of nowhere the delay went away when pressing the fingerprint reader to go back to the homescreen. It's just instant on the black unit now too. Didn't change a thing which seems weird. Oh well I don't complain.
Rommco05 said:
So which one is better in your opinion
-screen
-battery
-etc...
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Click to collapse
-Screen: definitely the black unit. It has way better contrast and much better whites. The screen just "pops" more on the black. The screen on the blue looks a bit dull in comparison. However the viewing angles on the blue are much much better. Don't really care though because it's me who's gonna use the unit and not someone beside me.
-Battery: the black one seems to have some kind of advantage. The same usage that gives me 5 hour SOT on the blue gives me around 6 hours on the black. I'm guessing the display is a little more power efficient perhaps.
-Fingerprint reader: the one on the blue is much faster to read my fingers. It definitely wins this one.
Besides those points I have not really noticed anything more that seems to differ.

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