Like almost everyone, I had to wait 3 weeks for my moto g to come in, and when it finally did...one week later I had to send it back for repair. :/
The screen was really bad in certain areas, mainly the top 1/2 inch all the way across and the bottom left corner, about a thumb size portion of the screen. When ever I would view a picture in FB or IG, watch a movie or pictures from my gallery, if there was a bright spot "bright white" in particular, it would display yellow pixels or lines in just that area.
It had no problem rendering colors, just bright white. Like a light bulb, sky, snow things like that in any sort of media, pics, videos or apps. I used the screen overlay in the developers option to show the areas that have problems with rendering and sure enough the areas I mentioned before show up with an overlay of red to show that those parts of the screen do indeed have problems.
I don't know how this problem passed quality control. Maybe because they where so backed up with orders, they wanted to get them out asap. I dont know, but now im out a phone for at least a week maybe more.
thankfully they paid for shipping both ways. lets just hope they dont send my phone back saying there is nothing wrong with it. Just thought I'd share my story in case anyone else had the same problem. Thanxs.
Same here
Sent from my XT1034 using Tapatalk
I've seen this problem on 3 MotoGs'. The lower left corner brightness can be slightly fixed by unscrewing a little the corresponding screw inside the case. Apparently not all people notice this. And another problem, the earspeaker is buzzing on high volume when the other party is talking, to a certain degree, on all units I've checked.
rioachim said:
I've seen this problem on 3 MotoGs'. The lower left corner brightness can be slightly fixed by unscrewing a little the corresponding screw inside the case. Apparently not all people notice this. And another problem, the earspeaker is buzzing on high volume when the other party is talking, to a certain degree, on all units I've checked.
Click to expand...
Click to collapse
So loosening the screen will fix the display?
Sent from my XT1034 using Tapatalk
Walliser said:
The phenomenon of death often arise during use, due to component quality has decreased over time. In theory, could not overcome, or limit the phenomenon of dead spots appear on the screen. However, in many cases you can restore the dead center for a massage by screen. How do fairly simple, you need to remove the cover, protective glass screen that can be exposed directly to the screen. Now, remember the dead pixel position, then turn off the phone. Use your fingers lightly rubbing the area dead center, then press and hold the power on the phone. Wait for the screen to light up and slowly drop your finger off the screen. Make a couple of times so constantly, that pixel can be recovered.
Click to expand...
Click to collapse
I'm sorry but this is Google translate at its worse lol :laugh:
Are You talking about this?? The icon is full white but you can see a yellow line just on the white fades into letters
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Enviado desde mi GT-I9100P mediante Tapatalk
hell_awaits said:
Are You talking about this?? The icon is full white but you can see a yellow line just on the white fades into letters
View attachment 2527962
Enviado desde mi GT-I9100P mediante Tapatalk
Click to expand...
Click to collapse
This is the same problem I have. I've returned one unit back to the seller and now I have this on the new one they've sent as a replacement. As if some shade of white has a problem and then turns into yellow. Also some icons (e.g blue google icon) display a green line over them (blue and yellow mix?) i You will notice this the best when there is a lot of black color on the display (e.g. applications menu). Try swiping the application menu pages slowly and see how this yellowness comes and goes. I'm giving up on Moto G because of this.
Just send that one back as well. Don't blame the phone as a whole because you got unlucky twice. My friend had to send his back too and they just gave him a new one.
Sent from my Moto G using Tapatalk
KabelGuy said:
Just send that one back as well. Don't blame the phone as a whole because you got unlucky twice. My friend had to send his back too and they just gave him a new one.
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
I'm not blaming the phone. I still think it's a great deal. But two times is enough for me to realize that less money means less quality. They obviously didn't reduce the price by kicking out the charger and the earphones.
rmpalija01 said:
I'm not blaming the phone. I still think it's a great deal. But two times is enough for me to realize that less money means less quality. They obviously didn't reduce the price by kicking out the charger and the earphones.
Click to expand...
Click to collapse
That's fair enough. I still disagree but I see your point.
(I haven't had issues of any kind with my device, so for me it's just been a super great deal.)
Sent from my Moto G using Tapatalk
I had the same problem with my first device, but so far so good on the second one.
In india they are shipping it with charger nd headphones...makes you wonder hmm
So I found out that my Moto G had the same issue. I didn't do anything about it, I thought it was a software bug. But when the same bug was on CM, I realized it's my device. It got pretty frustrating to see all these yellow spots on perfectly white displays. The good news is that I managed to fix it.
In case anyone else has this same problem, I recommend that you send it back if possible. If not, here's a solution that worked for me
1. Install this : https://play.google.com/store/apps/details?id=com.haxor
2. Set it to 80%
There will be absolutely no more of these annoying yellow patches anymore. I guarantee it.
I, too, have seen this issue. In the brightest highlights of white, yellow replaces white. My best guess is that this is a sign of a failing GPU or video memory. It is either a hardware issue or a very low-level software issue. It is definitely not the normal behavior for the Moto G. The workaround by Vedarshi will allow you not to see the yellow, but also lowers the maximum brightness available to you, so it is not a true solution. For those who have seen this problem, has it always been on receipt of the devices or has this shown up over time for anyone?
It's been there from day 1. I personally do not feel that my screen looks dim. It is still readable, even in sunlight.
Me too have the same prob.
hell_awaits said:
Are You talking about this?? The icon is full white but you can see a yellow line just on the white fades into letters
View attachment 2527962
Enviado desde mi GT-I9100P mediante Tapatalk
Click to expand...
Click to collapse
Hello guys , i too have to the same issue, right from the 1st day. today i received the fone and heres the stuff. The phone has some problem with the shades of white. and it appears Yellow while swiping. heres some screen shots of my Moto G.
Have a look at some of the White Pics with the yellow color effect. !!
I'm sorry but, why complain on here? Send it back to your retailer. They have to either offer to repair..( iwouldnt personally go for a repair job with screens cause it can be 10000 things causing it and replacing the screen and digilizer might not work) or replace...
I Have similar issue
With any white or brightly coloured aspect of the screen, I always see blue lines go from the brightly coloured shape and up to the top of the screen if I have my keyboard open for example (android lollipop or google keyboard with material light skin) it would leave one big line up the screen giving it a blueish haze, the for a clock on my homescreen, there are blue lines that come off the top to the top of the screen. This also occurs in the boot animation, the whole screen is left with a blue haze. Maybe this is something to do with Motorola making a budget device and so they give it a display that is easily damaged by its own brightness? Maybe? I don't know. Are there any known fixes for this?
Thanks
---------- Post added at 08:10 PM ---------- Previous post was at 08:06 PM ----------
Clarkiieh said:
I'm sorry but, why complain on here? Send it back to your retailer. They have to either offer to repair..( iwouldnt personally go for a repair job with screens cause it can be 10000 things causing it and replacing the screen and digilizer might not work) or replace...
Click to expand...
Click to collapse
That's all great getting a replacement unit but this seems to be a very common issue, therefore, there is a high chance that the new one will have the same issue. Also, everyone is posting here because we wish to know how widespread the issue is, which is now apparant and if anyone knows of a reason or potential fix for the issue. Hope that cleared things up for you
Related
Just got my TP today, I like it very much but what I don't like is the Yelowish display.
I had a Kaiser before and the display was lovely Blueish and very bright.
Is this normal for TP to have Yelowish display? or should I take it back for exchange?
Pleas advice
Best Regards
shafez said:
Just got my TP today, I like it very much but what I don't like is the Yelowish display.
I had a Kaiser before and the display was lovely Blueish and very bright.
Is this normal for TP to have Yelowish display? or should I take it back for exchange?
Pleas advice
Best Regards
Click to expand...
Click to collapse
Does not sound normal to me, better have it exchanged!
branko.savic said:
Does not sound normal to me, better have it exchanged!
Click to expand...
Click to collapse
Just read the following thread in the diamond forum.
http://forum.xda-developers.com/showthread.php?t=411487
It seems that some of the Diamond have Yellowish display and some with the Blueish display.
Very confusing.
Regards
Seems that I am the only one with this problem since there are 41 views and only one reply
Thank you
My new TP is surprisingly being the same condition as you. It attracted me cos its VGA screen. However, compare with my old 818pro, it does not get bit advantage on screen, but come out yellowish.
Do you seem to feel excessive overheating with your phone?
Do you leave it on the charger for a long time?
Do you use non-OEM batteries?
Kraize92 said:
Do you seem to feel excessive overheating with your phone?
Do you leave it on the charger for a long time?
Do you use non-OEM batteries?
Click to expand...
Click to collapse
What is all the above got to do with a Yellowish display tint?
no yellow tint here... I mean this sounds strange...
It's probably the same situation as with the Diamond- 2 different suppliers for the screens. If more people chime in then maybe we can see if there are more people who've stayed silent but also have yellowish screens. Mine is white and bright, but I've had my TP for a month and it's probably from a different batch.
Mine is slightly more yellow compared to my Tytn, but nothing annoying.
Hmm mine isn't yellowish, but i do have other screen problems, like teksts that seem to "Burn in" or are still visible on the volume control screen...
Do you also have that problem or only the yellowish ?
A picture is worth a million words, let us see what your talking about. A yellowish screen could be cause by a bad or broken screen cable like it would happen on some laptops after time but that on the phone doesn't sound normal at all especially a new one. If you post a picture maybe we can see your problem. I haven't got mine yet so I have no idea what users are talking about when they say mine is sometimes yellowish or blue.
Nipje said:
Hmm mine isn't yellowish, but i do have other screen problems, like teksts that seem to "Burn in" or are still visible on the volume control screen...
Do you also have that problem or only the yellowish ?
Click to expand...
Click to collapse
This is not a screen problem, only the volumescreen that is semi transparant.
WDawn said:
This is not a screen problem, only the volumescreen that is semi transparant.
Click to expand...
Click to collapse
its also visible on the boot screen that says "Touch Pro" so it must be a screen / software problem
Thank you all for your replies, I took the phone to HTC and compared it with other phones there and they were all the same.
Seems that they use different types of display or from another manufacturer.
So I just returned it to them and got my mony back as I discovered this before I use the phone.
I did notice that the device they had there as a demo evice was different than mine and the display was like the Kaiser display but they refused to give me another device as the phone is working properly.
Best regards
Um, better get it exchanged then pal...
Yellowish LCD and terrible in different angle-viewing
Yellowish LCD and terrible in different Viewing-angle!
Noam23 said:
I know that I'm not the only one reporting this, but I'm the first one to provide pictures and video that prove that the problem is not so small as some might think.
It seems HTC started to use lower quality LCD screens with some (maybe all) of the newer Diamond units. These screens have a yellowish tint, and seem to have lower contrast.
Here is the proof (it's a comparison with my old Kaiser):
(both devices are at maximum backlight, and the Diamond's "auto backlight" option is off)
Pictures:
http://img45.imagevenue.com/img.php?image=10590_Picture_003_122_764lo.jpg
http://img24.imagevenue.com/img.php?image=10597_Picture_005_122_672lo.jpg
The difference seen in the picture is a bit exaggarated in comparison to what I see in real life (even though I did not touch the picture with any editing software, this is right from the camera), so I've included a video too, which more accurately portray the differences:
http://www.youtube.com/watch?v=7cVGORLm-Qc
(in real life the difference is just a bit more pronounced than in this video)
It is important to notice that without a direct comparison to a unit like the Kaiser (or the first batch of Diamonds), it might be hard to know that your Diamond has this phenomena, because even with this phenomena the screen look decent.
My fear is that both types of LCD screens are going to sell with new Diamond units from now on, making those who bought the yellowish screen unable to ever sell the unit for a decent amount of money (when they feel like upgrading).
We need a formal answer from HTC regarding this issue.
Click to expand...
Click to collapse
ganaz-x said:
Here are two Diamonds I have on me right now. Notice the color washout on one of it. Both are having the same ROM and brightness settings.
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Click to expand...
Click to collapse
ou2mame said:
i just received my replacement touch pro, and the screen is very yellowish, compared to the crisp white screen of my older one... anyone else experience this? i'm going to have to call sprint and have them mail me another one.
Click to expand...
Click to collapse
Me too, I was sending my TP to repair after using it for 2 months, due some really dissapointed problem like the LCD screen bottom corner peeling off and sliding keyboard starting to become not align with the body.
So they said they're going to replace the LCD 1st and return to me while waiting for the new stock of sliding keyboard. So I just got back my TP from SIS (HTC Malaysian Distributor) today, and found that the screen became VERY yellowish and terrible in different angle-viewing, besides, the new LCD screen viewing angle is terrible, some more fading off and cloudy, like covered with a greyish+yellowish cloud like that!
I did complain to the girl @ SIS, but she said she can't do anything! "this is the NEW BATCH of original screen from HTC!"
But after 'google' thru the net, I've found a lot of other country Touch Pro/Diamond has this issue. And get replaced a new one for them by HTC. Then why Malaysian can't?! This is unfair!!!!!
DON'T BE SILENT! LET'S SHOUT THIS OUT LOUD TILL THEY REPLACE IT FOR US!!! Check this out, more others has this dissapointing & terrible quality problem for this expensive device!!!
http://forum.lowyat.net/topic/785754/+2080
http://forum.ppcgeeks.com/showthread.php?t=50388
I was going to suggest getting an eye test, but there's an obvious difference.
It's scandalous (for Diamond owners anyway)
Hello
now I got my second G Flex 2 and i was happy because there wasnt any yellow spot and now there are again there.
I like this phone really. The UI, that its curved and much more but I think the Display is very bad.
If I take my Note 3 side by side and start an lcd test where I choose an Grey Color, on the note 3 everything Looks perfect but on the g Flex it Looks like a bad Quality Display because the Colors are not the same and a few Areas are darker. You Need to look very Long and closely to see that.
If I set brightness lower and look on a White Screen I can see the yellow spots. But the biggest Problem is that the Grey dosent look clear.
Does anyone can confirm that or should I get a third one?
I didint know which Phone I would take.... every other phone is boring..
D4rk_nVidia said:
Hello
now I got my second G Flex 2 and i was happy because there wasnt any yellow spot and now there are again there.
I like this phone really. The UI, that its curved and much more but I think the Display is very bad.
If I take my Note 3 side by side and start an lcd test where I choose an Grey Color, on the note 3 everything Looks perfect but on the g Flex it Looks like a bad Quality Display because the Colors are not the same and a few Areas are darker. You Need to look very Long and closely to see that.
If I set brightness lower and look on a White Screen I can see the yellow spots. But the biggest Problem is that the Grey dosent look clear.
Does anyone can confirm that or should I get a third one?
I didint know which Phone I would take.... every other phone is boring..
Click to expand...
Click to collapse
Mine is same. I think its display production line. LG made it ****ty this time
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Your phone got much more and stronger yellow spots but it dosent should have any yellow spot.
I want an perfect Screen and give this phone only one last Chance.
I send it back today and hope for an new one with an good Display.
If it´s the same again, I think I get the One M9
It cost 10€ more a month and 30€ at the beginning.
For the G Flex 2 I pay 50€ a month and 1€ at the beginning. All net and 6GB LTE
Mine is going back for this very reason, I noticed a couple of days ago and its so bad now even on the dialling screen it looks like some one has spilt orange juice, not happy tbh.
Or pissed on it haha. I sold mine. Hope it wont come back.
I just photographed display flex2 and note4:
note at left, flex2 - right.
at both one and the same picture - 80% gray.
It would be nice to know that every g Flex 2 got the same Display Problem.
D4rk_nVidia said:
It would be nice to know that every g Flex 2 got the same Display Problem.
Click to expand...
Click to collapse
Another user claimed that his replacement hasn't got that problem at all.
http://forum.xda-developers.com/showpost.php?p=60166413&postcount=7
That´s nice to know.
My replacement had this issue too and now I get a new one.
I hope it arrives today or tomrrow.
First I didint see any yellow spot and was happy. After a few days I saw that on a Grey Screen the Colors dont look perfect.
Like with a bad backlight on a few spots. Last try for this phone :/
Get another device why you can, it seems most people are. I loved my flex 2 but it was just issue after issue for a new device. I had 2 of them before i went with the note 4
Well a little update for you all......
Replacement had exactly the same issue, so sent that back and kept the original one. I then went directly to the Vodafone shop. The 2 they had in stock had the same issue.
So I'm now conversing with LG directly.
I would suggest, in the UK at least, that anyone with an similar issue creates a ticket on their system and it may gain a bit more weight.
Really ? :/
Now I think every LG G Flex 2 have this issue.
So I shouldnt get a new LG G Flex 2?
I only like the M9 but not so much like the LG G Flex 2
D4rk_nVidia said:
Really ? :/
Now I think every LG G Flex 2 have this issue.
So I shouldnt get a new LG G Flex 2?
I only like the M9 but not so much like the LG G Flex 2
Click to expand...
Click to collapse
I've had the flex for 4 days now and don't have this issue. But I'm also in the US and they might be manufactured differently or something.
Sent from my LG-H950 using XDA Free mobile app
You need to Start an Screen test app and Look Closely on a grey Background. If everything looks ok, please Report
D4rk_nVidia said:
You need to Start an Screen test app and Look Closely on a grey Background. If everything looks ok, please Report
Click to expand...
Click to collapse
Guys ..
It is a production `problem` and keep in mind that pOLED and other OLED/SuperOLED displays are very, VERY different. pOLED you can bend, thus the curvy flex.. It is not a problem as someone call it, but a production issue, as they are very expensive to produce. So dont be alarmed or something.. It is not visible on any other colours/backgrounds but grey. So.. Keep calm, and flex 2 .
)
Its not an an cheap phone so I want an good screen and if I see a litle yellow Spot once, i Look on that again and again.
I hope that the next one is ok.
Vodafone have a 48 hour exchange Service but I dont trust them. Never again Vodafone
I totally understand you though, it is not a cheap phone and there should be no problems with the display.. But it is a different technology as I said previously .. So..
A also have seen some discoloration on a grey background, and on some other colours when screen brightness is at 0 , but it is not a game changer for me.. I like the phone and that it is almost invisible so.. It is what it is.
No reply from LG, STILL, but I decided to turn the brightness up full, after a couple of days there was no yellow on a white screen at all.
I am now turning the brightness down slightly each day to see at what point it comes back.
On a side note there appears to be very little difference, if any, in battery life to the screen full up or low :/
Hm.. That is interesting to hear. Will try that ..
I dont realy understand how and why they have disappeared though..
Sent from my LG-H955 using XDA Free mobile app
Will try that too.
I got now my third Device and i think that every g flex 2 have this problem. I try to live with that but if that dosent work i try to get another device like G4, P8 or M9
Im on 10c and everything runs smooth
Hello fellow XDA people.
I recently acquired a second Honor 9 unit which is the Midnight Black. My first one is a Blue. There seem to be a few hardware differences between these two units. First of all is the screen and I seriously doubt they are made by the same manufacturer because of their obvious differences. The main difference is the viewing angles that differs hugely. My blue unit has really amazing viewing angles for being an LCD while the black unit loses a lot of its brightness very quickly and looks way more dull from an angle. Also the white balance differ a lot between the two the blue one has a more blur/green shift to it while the black untit has a much more warm and "fuller" white balance to it. It's impossible to calibrate them to look the same they are just different. The blue units screen look somewhat duller in comparison even though it wins easily in viewing angles. The black unit has more contrast and just generally looks more "lifelike" and warmer. It's also the most even screen I have ever seen in terms of uniformity (not that the blue one is bad). The glas front also has a different "texture" across the screen. On the blue I can really only see the digitizer marks but on the black I have this other small faint "sparkling dots" effect that some screen protectors can give at times. Nothing serious but it's there and the glas on the blue unit looks a little clearer.
The second difference is the fingerprint reader. It's waay faster on the blue unit while it's much much slower on the black one when I compare. One the blue it's instant I can't even make it fault even if I try to tap very fast. The one on the black unit has this delay and it's clearly not as fast to read my finger. The black unit also has a small delay when pressing it to go back to the homescreen while it does it instantly on the blue one which makes it feels faster in operation.
Both has touch screen issues and both run B130 firmware. The black one unfortunately shipped with B130. However there are differences here too the black one has more severe touch problems than the blue. The touch is seriously borked on the black one with both delays and lags and it's harder to use because of this. To the border of unusable really. Something must be seriously wrong with the software that makes the touch go bonkers I doubt I have hardware fault with both of them that makes them behave a little differently. Guessing this is mainly why updates have been pulled by Huawei.
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Return the black one and ask for a replacement immediately
For sure this is a prove that they use different factorys for screens but this is not a news because many brands to this ( xiaomi is the first I could mention ), to me this is a case of bad or not perfect gluing of digitizer on the black one. Was a different font used between the two too or?
PalakMi said:
Return the black one and ask for a replacement immediately
Click to expand...
Click to collapse
In fact I prefer the display on the black one it looks much better so I don't want to get rid of it specially not when I have gotten such a perfect screen regarding uniformity I never get very lucky with this historically. I will wait for software update and see if it fixes things in the end they both have the same problem that I haven't seen on any of the 4 units I have tested in store with B100.
SIRKRA said:
For sure this is a prove that they use different factorys for screens but this is not a news because many brands to this ( xiaomi is the first I could mention ), to me this is a case of bad or not perfect gluing of digitizer on the black one. Was a different font used between the two too or?
Click to expand...
Click to collapse
It feels like it's software issue how the touch behaves really and not hardware. Both has same problem with delay when I scroll but it differs some between the two in feeling. Will wait for software update.
Rommco05 said:
I'm running on B130 and don't have any lags
Click to expand...
Click to collapse
It's not really lag. It's some thing were it takes the screen a few millimeters of swiping before content starts moving. Taps and such are instant while typing on keyoard so the digitizer doesn't lag in itself. We are many with this problem and for most the issue apperared after updating to B130 while it was fine on B100.
dannejanne said:
It's not really lag. It's some thing were it takes the screen a few millimeters of swiping before content starts moving. Taps and such are instant while typing on keyoard so the digitizer doesn't lag in itself. We are many with this problem and for most the issue apperared after updating to B130 while it was fine on B100.
Click to expand...
Click to collapse
B130 got pulled apparently
PalakMi said:
B130 got pulled apparently
Click to expand...
Click to collapse
As well as B120. They must have problems with the updates and their reasons for pulling them.
dannejanne said:
As well as B120. They must have problems with the updates and their reasons for pulling them.
Click to expand...
Click to collapse
Yes, as lots of users were complaining about it.
What makes me wonder is, why they didn't provide a rollback package to b100?!
PalakMi said:
Yes, as lots of users were complaining about it.
What makes me wonder is, why they didn't provide a rollback package to b100?!
Click to expand...
Click to collapse
Good question I would really like one.
Sent from my STF-L09 using Tapatalk
dannejanne said:
Good question I would really like one.
Click to expand...
Click to collapse
Unfortunately, it looks honor didn't think about users who updated to b120 or b130
How to delete a XDA post?... I read something wrong here and my post got really off topic due to my mistake - I'm sorry ?
_lucx_ said:
How to delete a XDA post?... I read something wrong here and my post got really off topic due to my mistake - I'm sorry ?
Click to expand...
Click to collapse
Edit it to delete
I definitely have a little better battery life on the black one. It just seems more energy efficient. Perhaps the screen is more power efficient than the other variant I don't know. But something it is as I feel it has about 10-20% better battery life than the blue unit.
Also, today out of nowhere the delay went away when pressing the fingerprint reader to go back to the homescreen. It's just instant on the black unit now too. Didn't change a thing which seems weird. Oh well I don't complain.
Rommco05 said:
So which one is better in your opinion
-screen
-battery
-etc...
Click to expand...
Click to collapse
-Screen: definitely the black unit. It has way better contrast and much better whites. The screen just "pops" more on the black. The screen on the blue looks a bit dull in comparison. However the viewing angles on the blue are much much better. Don't really care though because it's me who's gonna use the unit and not someone beside me.
-Battery: the black one seems to have some kind of advantage. The same usage that gives me 5 hour SOT on the blue gives me around 6 hours on the black. I'm guessing the display is a little more power efficient perhaps.
-Fingerprint reader: the one on the blue is much faster to read my fingers. It definitely wins this one.
Besides those points I have not really noticed anything more that seems to differ.
Hello guys,
I am coming from HTC 10 and just bought a Huawei P20.
Unfortunately I am not fully satisfied because of the screen. Even with highest brightness set, the bottom of the screen seems to have a yellow tint..
It is noticeable on app with white background (for example Gmail).
I tried changing the white balance in settings, but the display is not homogeneous, and still has a yellow tint at the bottom / or maybe a lower brightness.
This is rather poor with respect to the price in Europe (650 euros)
Does any owner notice the same issue ?
Thank you for your feedback.
htcuser007 said:
Hello guys,
I am coming from HTC 10 and just bought a Huawei P20.
Unfortunately I am not fully satisfied because of the screen. Even with highest brightness set, the bottom of the screen seems to have a yellow tint..
It is noticeable on app with white background (for example Gmail).
I tried changing the white balance in settings, but the display is not homogeneous, and still has a yellow tint at the bottom / or maybe a lower brightness.
This is rather poor with respect to the price in Europe (650 euros)
Does any owner notice the same issue ?
Thank you for your feedback.
Click to expand...
Click to collapse
Yes this is exactly what I am getting on my device and I am thinking of changing under 30 days policy, I bought from 1st day of release from Carphonewarehouse UK , also camera has waves coming through when taking pics of monitors or TV screen
As I bough it directly in store they would keep fees for exchange / refund...
And if they accept it is a defect, they will probably send it to their repair center.
The best option would be the issue is acknoledged by Huawei directly if lots of users are concerned, followed by replacement process.
no yellow tint on my p20 eml-l29
actupsp said:
no yellow tint on my p20 eml-l29
Click to expand...
Click to collapse
Do you have the black or blue one?
I came to the store and it seems blue one is better regarding screen uniformity
Moreover did you keep the out-of-box screen protector?
Thanks
i have the blue and i keep the original protection screen
Thanks for your answer, @onlinejobwork, which color did you buy?
Maybe there were poor screen batches for black edition...
htcuser007 said:
Thanks for your answer, @onlinejobwork, which color did you buy?
Maybe there were poor screen batches for black edition...
Click to expand...
Click to collapse
Blue one, single SIM , UK version , EML- L09, screen protector attached
EML-L29 C432 Black with natural tone on: No yellow tint, or at least I cannot notice it because I have a slight problem with colors
I dont have yellow tint. Black version. Screen protector on
No yellow tint on my P20 Blue on all screen settings.
With original screen protector.
Sent from my EML-L29 using XDA Labs
I just got a black P20 yesterday ( EML-L29 ). I didn't notice it, until I saw this topic here. It's subtle, but there definitely is a yellowish darker tint on the bottom of the screen, mostly in the bottom right corner. I wonder what they'll say if I go back to the shop with it...
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Edit:
This issue seems to be a bit less noticeable, if you change the screen temperature to something a little colder, than the default setting.
Fleonar said:
I just got a black P20 yesterday ( EML-L29 ). I didn't notice it, until I saw this topic here. It's subtle, but there definitely is a yellowish darker tint on the bottom of the screen, mostly in the bottom right corner. I wonder what they'll say if I go back to the shop with it...
Click to expand...
Click to collapse
Thanks, this is exactly the issue! In a global manner the screen is rather yellow but you can change the settings to set "cold color" to improve the situation.
Hower there is still a darker/more yellow area at the bottom as shown on your picture...
Could this be just a problem with the viewing angle? It's a rather tall display, and kinda seems like when you hold the phone and tilt it backward and forward it improves / gets worse. Or am I imagining things?
Fleonar said:
Could this be just a problem with the viewing angle? It's a rather tall display, and kinda seems like when you hold the phone and tilt it backward and forward it improves / gets worse. Or am I imagining things?
Click to expand...
Click to collapse
I do not think so. If you display a white screen and flip the phone (fingerprint scanner on top), you will see the concerned area remains darker.
Maybe this could be the screen protector but rather seems related to the screen itself
Yellow screen on the bottom
htcuser007 said:
Hello guys,
I am coming from HTC 10 and just bought a Huawei P20.
Unfortunately I am not fully satisfied because of the screen. Even with highest brightness set, the bottom of the screen seems to have a yellow tint..
It is noticeable on app with white background (for example Gmail).
I tried changing the white balance in settings, but the display is not homogeneous, and still has a yellow tint at the bottom / or maybe a lower brightness.
This is rather poor with respect to the price in Europe (650 euros)
Does any owner notice the same issue ?
Thank you for your feedback.
Click to expand...
Click to collapse
I really got the same problem, went to some stores they were also affected. I got a replaced device yesterday but the same problem( I thought nobody would notice it but i see there are more people who has the problem. Bad QC control of huawei...)
Hello,
I do not dare removing the screen protector to ensure it is not the culprit (as I think I will get the phone back to the shop...).
Has anyone tried?
What seems bad is that as mentionned by Ieozt38 and as I saw by meself, lots (if not all) of units seem affected in the shops I visited. Thus an exchange would just be lost time..
Maybe we have to wait for the next batches which may have better screen?
Can those participating to this thread share the first digits of their serial number?
Maybe those after a given number are not concerned or something like that.
Mine: UBV02183100.....
Thank you
Just got mine yesterday after a trade in from the Sony ZX2, I put on a white screen and the tone of the white is inconsistent, but not much, some parts of the white is ok, whiles some has a slight black tint/or slight tone in the white, I think it's a characteristic of a LCD and how the back light is lit, so yes, you may get a soft tint of variable colors include yellow, black white and so on. It's also how your eyes see it. I think it's normal, but everyone one has their opinion on this.
---------- Post added at 04:17 PM ---------- Previous post was at 04:10 PM ----------
htcuser007 said:
Hello,
I do not dare removing the screen protector to ensure it is not the culprit (as I think I will get the phone back to the shop...).
Has anyone tried?
What seems bad is that as mentionned by Ieozt38 and as I saw by meself, lots (if not all) of units seem affected in the shops I visited. Thus an exchange would just be lost time..
Maybe we have to wait for the next batches which may have better screen?
Can those participating to this thread share the first digits of their serial number?
Maybe those after a given number are not concerned or something like that.
Mine: UBV02183100.....
Thank you
Click to expand...
Click to collapse
Mine came with a protective film with a pull tab, then a preinstalled screen protector under it, I removed both to check for scratches, as there is no exchange if found with scratches, i'm going to put on a glass screen protector anyway, so removing them is a matter of time.
My first unit wasn't about a tint on the screen, but the brightness is ultra low, compared this with my P10 and the shops unit, had a second unit out, and compared the first and second one, probably something with the LCD or back lit light, some people on this forum will probably have this problem, but you must have two unit to see it.
I think is the orientation. But, yes, I have too a yellow tint screen at the bottom.
Black, in Spain. Glass Protector.
Hello,
I finally returned the phone to the shop, and lost some money...
For the next phone I will check screen quality before buying.
I noted the screen of Honor 9 lite looks better and more homogeneous, whereas it is 3 times less expensive .
Howdy folks, it seems the new Moto Edge 5G is exhibiting the same issues as seen on the Moto Edge+ since they share the same screen hardware. These issues are popping up usually within a few days of ownership and are starting to flood the moto support forums. Since we're an amazing group of members here at XDA, I figured I'd try to nail down some common ground and create a thread to discuss.
If your screen is exhibiting one of the following issues, please reply to the thread with the symptoms, the manufacturer birth-date (on bottom of phone's box), and a photo if possible. Please also share how long the phone was used before symptoms appeared, and whether it had been after a prolonged use period like all day gaming, or just poof it happened.
My Moto Edge 5G is exhibiting the purple splotches around the edges of the screen as well as the green tint.
Manufacturer Birthday: 07/09/2020
Appeared after 4th day of ownership, after long day of sporadic use.
I have a green haze right around the edges and I can't tell if that is apart of an edged screen. Will continue to monitor it.
If it's like the Edge plus and they basically share the same screen I doubt it will get better and will likely need a replacement phone. They did push a software update to the Edge plus that supposedly helped some phones if it hadn't started yet or was very early in the process.
As a person who is in the market for a new device due to a failing battery in my HTC 10, what would the general consensus be on buying and Edge right now? If it matters, I'd buy from the big yellow tag place since they have it in stock and are close. And then if the device has to be returned as well...
Wish they made the G Stylus with 5G
lennykravitz2004 said:
As a person who is in the market for a new device due to a failing battery in my HTC 10, what would the general consensus be on buying and Edge right now? If it matters, I'd buy from the big yellow tag place since they have it in stock and are close. And then if the device has to be returned as well...
Wish they made the G Stylus with 5G
Click to expand...
Click to collapse
At the $500 price point it was a great deal, at its current $700 price point... I'd go elsewhere. Especially with the widespread screen problems, just look at the reviews on the yellow tag store.
Here's a great photo of the green symptoms side by side. Left is the old one, right is the new one. Pretty significant.
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SurferNerd6987 said:
Here's a great photo of the green symptoms side by side. Left is the old one, right is the new one. Pretty significant.
Click to expand...
Click to collapse
Are you trying to talk me back into getting one now?
*sigh* this is a case where you want something to work out so bad, you try to find excuses to ignore facts. and the $700+ price tag.
it just looks gorgeous.
lennykravitz2004 said:
Are you trying to talk me back into getting one now?
*sigh* this is a case where you want something to work out so bad, you try to find excuses to ignore facts. and the $700+ price tag.
it just looks gorgeous.
Click to expand...
Click to collapse
There's no proof the new one won't start it in a few days. if you want to spin the wheel of chance, go for it. But at $700 I think there's better options out there. OnePlus Nord, Pixel 4a 5G.
Haven't experienced any screen problems, I purchased my device unlocked for $349.99, which is amazing for a 5G device
I will add my $0.02 to this and say I believe it is an LED issue. LEDs might not be getting the right voltage at low levels. Try with an all-white photo. lower your brightness. I bet you could not tell. Try with any other color and you will probably not tell. It is most notable with a super dark grey picture. The kind of dark grey that has a hint of green in it already. Turn the brightness all the way down, then up to about 15-20 percent. You should be able to see it then. I think it is an LED voltage control issue. Software update that was mentioned by one of you up above would make sense to me. Maybe I might just be imagining things or mine is just different than every one elses. The way mine started was at the top of the screen showed it lightly, then it got a bit worse. It has stayed since then. I bought this on the 2nd of August, received it on the 4th. Screen started on the 10th. Today the 16th has not had a change since I believe the 13th, if I remember correctly. It is rooted with Magisk and EdXposed. I might make a return/repair request tomorrow.
So I'm at 4 days with my replacement Edge and it's working correctly so far.
#3 unit
Another replacement unit.
Finger crossed
you really scare me with your screen problems. For the moment (5 days) I have no problem with my Edge (purchase in France) but what scares me is that it does not happen immediately and I do not have a purchase invoice (gift) .... I hope I have no problem soon: /
I really hesitate to sell it quickly so as not to have a problem ....
I have a very Little problema when I'm on dark grey screen with 2 or 3 % of brightness in 90hz mode... if I try to use 60hz mode the display is absolutely perfect..
Ok i have green tint...only at low brightness i have it...i'm si dissapointed....
I don't know what the HELL is happening
Moto Edge is not alone
https://www.sammobile.com/news/infa...sue-returns-galaxy-tab-s7-plus-note-20-ultra/
They can fix it by letting us adjust screen hues , like how Samsung has , so we can calibrate it
Yep, just noticed it today. Took awhile (bout 3weeks). I've been in dark mode, and my wallpaper's of blackness, didn't notice. It's severely getting worse, quickly. Did anyone notice, after the September update? Time to contact best buy.
Mine started out pretty minor, but has been getting progressively worse over the last few weeks. Initially seemed heat related as I only noticed it while using Google Maps in navigation mode. IT would start out as slight dark ghosting of the screen image on the right side of the screen and would progressively creep to the left side. Mostly it's a darkening of the correct image by ghost image of higher up, in particular it's seen as a dark circle where the front camera is. If the part of the image being ghosted is a strong color it will be ghosted in green or purple. As the screen is scrolled the ghosted images move as well. It's since gotten to the point normal usages more then 10-15 mins cause the issue. If I use the camera too long in the heat or sun then the lower part of the screen will go white and the touch digitizer stops working. Attached is a photo taken while the screen was 2/3s white with my company iPhone.
The warranty replacement arrives tomorrow. I just ran the most recent update QPD30.114-23-2 installed claiming fixes for screen issues, but still saw the ghosting after the reboot.