Related
I need a replacement screen for my captivate. Can someone recommend a reseller online that has these in the US?
Just google it most of the tech sites are pretty reliable. I like pda parts.com
Sent from my SGH-I897 using XDA App
I'd love to but so far nobody seems to have the screens.
ebay $75 buy now price
Got a URL?
Info here:
http://capfaq.com/w/Repair
I bought a replacement one from Ebay but never ended up using it. In my situation, I was still able to sign up for the warranty and managed to get a newer build phone. I've had every intention of selling the other screen, but I just haven't put it up on Ebay yet.
Just curious.. how did you manage to crack gorilla glass?
This is the odd thing. The digitizer is working PERFECTLY. I'm still able to answer calls and whatnot. I didn't even realize it was cracked until someone put it under light and looked with a magnifying glass.
Dropped off my lap getting out of the car onto an asphalt parking lot. Had it for 5 days.
Sent from my SAMSUNG-SGH-I897 using XDA App
Red_81 said:
Dropped off my lap getting out of the car onto an asphalt parking lot. Had it for 5 days.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Ouch, I hate it when that happens. I actually did that today, though I had just put the case back on 15 minutes prior to that for the first time in about 2 weeks XD
Herp Derp Captivate XDA
pizz0wn3d said:
Ouch, I hate it when that happens. I actually did that today, though I had just put the case back on 15 minutes prior to that for the first time in about 2 weeks XD
Herp Derp Captivate XDA
Click to expand...
Click to collapse
I bought a case that night. Haven't dropped it since.
BTW... I used to run all your AF mail. I was a contractor for Detachment 3 at Scott AFB before they moved it to Peterson
If you do buy a new screen, it looks like it would be very difficult to replace. Or would you bring it to a shop that would do it for you? I am looking at mine wondering how one would even replace the screen so that its in good working order. Maybe its not as difficult as it seems if one knows what they're doing (certainly not myself lol)
I think I saw a heat gun and a guitar pick being used to remive the screen.
Sent from my SGH-I897 using XDA App
Red_81 said:
I bought a replacement one from Ebay but never ended up using it. In my situation, I was still able to sign up for the warranty and managed to get a newer build phone. I've had every intention of selling the other screen, but I just haven't put it up on Ebay yet.
Click to expand...
Click to collapse
Are you planning to sell it? I broke my screen of samsung captivate.
Check out Josh Groce from mobiletech reviews.com He just unbricked my captivate maybe (hopefully) he can replace your screen for a descent price.
It's worth a try, he is also an xda senior member and goes by the name connexion2005 I believe.
Hope this helps.
Sent from my MB860 using XDA Premium App
ouch, my gf did the same thing with her iphone 3gs. Got out of the passenger seat of our car, forgot it was on her lap, dropped 3 feet to it's spidered death..... sigh - good thing we are now on captivates.
I drop my Captivate all the time and my screen has never scratched or cracked or anything. Feelin pretty lucky right about now. Sorry for your loss that really sucks. :/
I drop mine often in the car while driving and have dropped it several times getting out... glad I have a bumper like case. NO craps or anything. Glad to hear it has Gorilla glass.
<-- clumsy
Yeah I have it listed in the XDA marketplace
So my Sensation has been working beautifully since I got in on June 8th at Walmart. The touch screen starting acting up today July 2nd and it isn't bad but the lock screen freezes mostly and I can't unlock the phone for a until after a few attempts.
I called T-Mobile and asked for a new phone since I have insurance. They are sending me either a "new" or "like new" phone. Does "like new" mean that the phone might have scratches on it? I don't understand why the phone is only a little more than 4 weeks old and I can't have a new phone?
Is this common?
snarestud940 said:
So my Sensation has been working beautifully since I got in on June 8th at Walmart. The touch screen starting acting up today July 2nd and it isn't bad but the lock screen freezes mostly and I can't unlock the phone for a until after a few attempts.
I called T-Mobile and asked for a new phone since I have insurance. They are sending me either a "new" or "like new" phone. Does "like new" mean that the phone might have scratches on it? I don't understand why the phone is only a little more than 4 weeks old and I can't have a new phone?
Is this common?
Click to expand...
Click to collapse
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15 made in taiwan second one that works flawless is 6/6/11 SH16 made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
fallenangel408 said:
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15(zenith screen) made in taiwan second one that works flawless is 6/6/11 SH16(sharp screen) made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
Click to expand...
Click to collapse
Hey fallen. Do you have dust under that SH16?
Sent from my HTC Sensation 4G using XDA Premium App
snarestud940 said:
So my Sensation has been working beautifully since I got in on June 8th at Walmart. The touch screen starting acting up today July 2nd and it isn't bad but the lock screen freezes mostly and I can't unlock the phone for a until after a few attempts.
I called T-Mobile and asked for a new phone since I have insurance. They are sending me either a "new" or "like new" phone. Does "like new" mean that the phone might have scratches on it? I don't understand why the phone is only a little more than 4 weeks old and I can't have a new phone?
Is this common?
Click to expand...
Click to collapse
Vodafone Uk only allow you 7 working days cooling off. After that you are locked into the contact and any faults with the phone have to be sent for repair and when this happens you may get a "quality assured replacement" rather than your own. Sounds like phone companies the world over try to [email protected]#k you over. Complete joke.
Sent From My HTC Sensation using Xda premium App
cjm1979 said:
Vodafone Uk only allow you 7 working days cooling off. After that you are locked into the contact and any faults with the phone have to be sent for repair and when this happens you may get a "quality assured replacement" rather than your own. Sounds like phone companies the world over try to [email protected]#k you over. Complete joke.
Sent From My HTC Sensation using Xda premium App
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Click to collapse
Officially thats correct, but mine (UK Voda) started to have the touch screen problem after 3 weeks, called them and they sent me a brand new one, i don't know if I got special treatment as i have been a customer for ten years or that they know of this 'fault' and are just replacing them, regardless i'm on my second.
to add the 7 day cool off is for web orders, if you buy from the store you have zero cool off.
secano said:
Hey fallen. Do you have dust under that SH16?
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
no, im liking this one a lot
*heres some pics i think using flash brings out dust which i dont have there is some dust on top lol thats why i took 2 pics to show u
fallenangel408 said:
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15(zenith screen) made in taiwan second one that works flawless is 6/6/11 SH16(sharp screen) made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
Click to expand...
Click to collapse
They shipping a replacement. How do I know when mine was built?
Kurisu87 said:
Officially thats correct, but mine (UK Voda) started to have the touch screen problem after 3 weeks, called them and they sent me a brand new one, i don't know if I got special treatment as i have been a customer for ten years or that they know of this 'fault' and are just replacing them, regardless i'm on my second.
to add the 7 day cool off is for web orders, if you buy from the store you have zero cool off.
Click to expand...
Click to collapse
I thought the same about the 7 day cool off on voda uk until a couple of weeks ago when I found out on their forum they have made it across the board.
Sent From My HTC Sensation using Xda premium App
the phone is too new for them to have refurbished devices on hand.
the touch screen acting up will happen on your new phone too.
fallenangel408 said:
other post one here talking about this, look through them it is common and were finding out that spec builds and dates are buggy example my old one was 5/31/11 ZT15(zenith screen) made in taiwan second one that works flawless is 6/6/11 SH16(sharp screen) made in china
*u dont have a warranty on phone? 30 days id go to store and replace it
Click to expand...
Click to collapse
Just FYI the SH16 thing has nothing to do with it being a sharp screen it is part of the serial number, and so far there have been no reports of a Zenith screen. Just want to clear this up before more rumors get started.
As far as a replacement device from Customer service they have to tell you this because it is there policy. However the device is new and they likely will not start shipping refurbished units for at least 4-6 months and maybe even longer than that. You will be getting a new device just different packaging.
snarestud940 said:
They shipping a replacement. How do I know when mine was built?
Click to expand...
Click to collapse
look at the second post pic bottom its circled in red says 6/6/11
bobsbbq said:
Just FYI the SH16 thing has nothing to do with it being a sharp screen it is part of the serial number, and so far there have been no reports of a Zenith screen. Just want to clear this up before more rumors get started.
As far as a replacement device from Customer service they have to tell you this because it is there policy. However the device is new and they likely will not start shipping refurbished units for at least 4-6 months and maybe even longer than that. You will be getting a new device just different packaging.
Click to expand...
Click to collapse
fixed it and edited
heygrl said:
the phone is too new for them to have refurbished devices on hand.
the touch screen acting up will happen on your new phone too.
Click to expand...
Click to collapse
really? How do you know? My phone has been fine for almost a month for today.
bobsbbq said:
Just FYI the SH16 thing has nothing to do with it being a sharp screen it is part of the serial number, and so far there have been no reports of a Zenith screen. Just want to clear this up before more rumors get started.
As far as a replacement device from Customer service they have to tell you this because it is there policy. However the device is new and they likely will not start shipping refurbished units for at least 4-6 months and maybe even longer than that. You will be getting a new device just different packaging.
Click to expand...
Click to collapse
Are you sure? I got into a big fight with the rep on the phone saying that I paid $148 at walmart for a new phone, and have it a little over 4 weeks (not even a month), and should expect a new phone. The rep told me I would not know if it was new or like new until the phone came. I just don't want to get a phone that has a scratch on the screen or anything like that. Am I just over reacting lol? Thanks everyone for your help!
snarestud940 said:
Are you sure?... Am I just over reacting lol? Thanks everyone for your help!
Click to expand...
Click to collapse
This...perhaps just a wee bit.
snarestud940 said:
Are you sure? I got into a big fight with the rep on the phone saying that I paid $148 at walmart for a new phone, and have it a little over 4 weeks (not even a month), and should expect a new phone. The rep told me I would not know if it was new or like new until the phone came. I just don't want to get a phone that has a scratch on the screen or anything like that. Am I just over reacting lol? Thanks everyone for your help!
Click to expand...
Click to collapse
Like new means like new. No scratches or any visual or hardware defects. Relax
Sent from my HTC Sensation 4G using XDA Premium App
Thanks guys. Just worried about paying for a new phone on June 8th and getting a crappy one now. Is that true that they don't send out refurbished phones yet?
Date
Just looked at my box. 5/24/11. Made in Taiwan. Isn't that extremely early?
howetechnical said:
Like new means like new. No scratches or any visual or hardware defects. Relax
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
If they are like new it will probably be the ones customers return during their cooling off period and cancel.
Sent From My HTC Sensation using Xda premium App
Damn, I cracked my screen, dropped it in London after the Bears game : (
Sent from my ADR6400L using XDA App
Use your insurance.
Luke
Filed a claim, they are on backorder, wtf?
Sent from my ADR6400L using XDA App
CALL UP ASURION to see when u will get never heard of back order for phone day out tops then again phone may not be available anymore can u live with cracked screen till then
Sent from my ADR6400L using xda premium
fillyo said:
Filed a claim, they are on backorder, wtf?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
If Ashurion is out of stock of your phone, they will replace it with another 4g phone if you ask.
My brother's Fascinate broke a couple months ago, they replaced it with a brand new Droid X2 just a week after it came out.
I'd recommend aiming for the Bionic.
Good luck
The bright side is that the Bears won!
ph00ky said:
If Ashurion is out of stock of your phone, they will replace it with another 4g phone if you ask.
My brother's Fascinate broke a couple months ago, they replaced it with a brand new Droid X2 just a week after it came out.
I'd recommend aiming for the Bionic.
Good luck
Click to expand...
Click to collapse
yeah they'll replace it with another. it's a shame you didn't "damage" it until after the launch of the 3 new ones.
I'd fight for a bionic as well.
Sent from my ADR6400L using Tapatalk
Honestly, asurion is gonna charge you 90 bucks to replace it.
And a new digitizer is only 30. I have gotten ripped off by asurion too many times.
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
*Madmoose* said:
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
Click to expand...
Click to collapse
Ok paying 8 bucks a month is better than paying 600 if you break or lose your phone.
If I helped please use the thank you button and donate a free account to my dropbox http://db.tt/uDc7iw7x
*Madmoose* said:
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
Click to expand...
Click to collapse
Yeah bro, that $7 a month kills my bank account. Yearly that comes out to about $84, that's a few lap dances right there...
g00s3y said:
Yeah bro, that $7 a month kills my bank account. Yearly that comes out to about $84, that's a few lap dances right there...
Click to expand...
Click to collapse
Plus deductible. If you drop a phone and truly break it, it's probably because you didnt have a proper case on a $600 item. But most breaks occur to the digitizer....$30 and extremely easy to fix. Your local mom and pop computer shops will throw those things in for you for less than your deductible.
I'm not trying to knock anyone for paying for insurance...but those companies aren't in it to lose money. And everyone forgets about their warranty. We've sent a couple phones back for repairs and get them back within 3 days of HTC receiving them.
But losing a $600 phone...well that would be the only good thing I can see coming out of it. But cmon...if you lose a $600 phone from being careless ya kind of get what you deserve. Laptops cost less than that now. Gotta hold yourself to some kind of responsibility.
Well, I got my replacement, all is well. Sure, 99 sucks, but got to keep the battery and memory card, so now I have two of each, put the memory card in my flyer.
Sent from my ADR6400L using XDA App
fillyo said:
Well, I got my replacement, all is well. Sure, 99 sucks, but got to keep the battery and memory card, so now I have two of each, put the memory card in my flyer.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Exactly!
10char
skinien said:
The bright side is that the Bears won!
Click to expand...
Click to collapse
That's all that ever really matters...that, and the Bulls winning.
Sent from my HTC ThunderBolt
Can I take it that you got another T-Bolt back? I am in no hurry to split with it although if it breaks in a years time and I am able to get something better the Insurance will be worth it.
Note: I have never used my insurance since I got it on my OG droid.
fillyo said:
Damn, I cracked my screen, dropped it in London after the Bears game : (
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
If you weren't a Bears fan, I would be deeply saddened by this, but the Buccaneers fan in me laughs out loud.
j/k...bummer your screen broke. Glad you got your replacement already!
Well now that you got your replacement phone, this would be a good time for you to do one of those screen replacement kits so that you have a backup phone and then you might decide to even drop your insurance on your current phone to save $$$.
You don't get to keep the old phone, you have to send that back. Otherwise, definately would have fixed the screen and kept as back up.
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
its been 4 months here mines all good
Happened to mine as well, and a lot of other people. I contacted HTC by email through their site and told them the letters and the ring around the camera fell off and was very displeased in their build quality. They gave me a new one.
Sent from my SGH-T989 using xda premium
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
what do you mean by 3 letters fell off? how is that possible?
homais said:
what do you mean by 3 letters fell off? how is that possible?
Click to expand...
Click to collapse
They are a sticker material on the aluminum which gives them a different color than the rest of the metal.
Just warning you guys... Put a transparent rounded small tape on the letters... You could be next victims...
My set is not in warranty... It was imported from Europe... i am in Asia... Do you think Asian guys will exchange it for me for free?
...or put a light coat of clear varnish (or even clear nail polish) over them.
Asian guys might do it for free, Just ask.
Good luck.
Rasa11 said:
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
Click to expand...
Click to collapse
US Models don't have that.
*insert debranding joke here*
Looks like it's time to buy a case. :x
Not a issue for the Sensation XE, There left dull to go with the rest off the phone =)
the picture is not so clear but, I actually think it looks pretty cool like that.
from the pic it makes it look like there is strips of carbon fiber pieces underneath...
anyway, you said no warranty but have you tried contacting HTC anyway?
maybe they'll hook you up regardless since the product is less then a year old.
if not, look at it this way... you now have a one of a kind, limited edition back cover.
Freshly_Snipes said:
US Models don't have that.
Click to expand...
Click to collapse
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Freshly_Snipes said:
US Models don't have that.
Click to expand...
Click to collapse
lol...i see .
lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Click to expand...
Click to collapse
i will do this tomorrow lol
jjdoctor said:
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
Click to expand...
Click to collapse
that looks pretty cool imo
lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Click to expand...
Click to collapse
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
Freshly_Snipes said:
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
Click to expand...
Click to collapse
Yeah the cover helps. I font have one on my mine and its in and out of my pocket at work.
it's not the letters that's my problem, it's the display-glas. scratchy as hell allready. but my htc legend is scratch free
Mine started doing this back in September
http://forum.xda-developers.com/showthread.php?t=1261370
So, I RMAed my Skyrocket due to the dreaded AMOLED blobs that Samsung can't seem to get rid of. Mine were somewhat OK when I originally got the phone, but 7mos later they're quite noticeable in some spots. In addition, the screen has that vertical "brushed metal" look to it that's also a pain in the ass.
I got my RMA on Monday, and it had the same damn problem. To top it off, it had a horizontal line on it. However, it didn't have the "brushed metal" effect as bad as my original. Instead, it had what looked like little dust clouds on it.
Naturally, I was pissed. I called AT&T once more, got another RMA (priority shipping included for free!), and got it this morning. Now, it has more spots, a faint brushed metal effect, but no giant blobs or dust clouds. On a more interesting note, the DSLR picked this up as being amber and not green.
So, should I try rolling the RMA dice again, or just going with #3?
EDIT: Got replacement #3 today. It has the same problem, and it's worse than the others! I'm beginning to wonder if this is all pointless.
EDIT 2: Replacement #4 arrived. Same crap, different phone. Not only that, I learned that I have essentially maxed out my AT&T warranty after 4 RMAs. Gotta love that. Going to try Samsung in the morning.
EDIT 3: Replacement #5 has been sitting on my desk for 15 days and I just bothered looking at it. Same problem, getting it DOAed again.
I'm not even bothering with uploading a photo.
EDIT 4: Finally had time for Replacement #6. It doesn't look TOO bad, so I'm thinking that I'll probably go with it. Thoughts, anyone?
Seriously, has anyone gotten better results with these phones?
Keep trying I promise you won't get a perfect one but you can get one a wee better
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Currently on the phone with AT&T setting up RMA 3. Apparently I've reached the limit on open RMAs, so the CSR is seeing what she can do about it.
LOL.
Got the 3rd replacement today. Lo and behold, it has the same problem! To top it off, it's worse than replacement 2! Calling AT&T again to get another.
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Yea, I'm beginning to think the best thing to do is just that. Hopefully the next one will be at least OK.
specter07 said:
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
mindmajick said:
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
The AMOLED screens have a defect, presumably due to the mass-production of the screens. They get darkened "blobs" at low ambient and backlight levels. They have a tendency to grow. Thus, I'm trying to find the best one I can.
In other news, I got replacement #4 today! It has the same problem. Not only that, 4 open RMAs seems to temporarily lock AT&T's warranty system, and now I have to interface directly with Samsung. Lovely.
God, I hate this kind of crap Samsung lets happen to their devices.
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Ask for a new phone. It is unacceptable that a customer on a contract would be dissatisfied for that long.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
mine has two very small ones on it but i can only see it if i use voodoo display and turn the filter way down.
hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Demand a note2 or s3.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I had to RMA 2 of them, the third one started randomly rebooting itself during calls. I got a hold of warranty replacement and explained to them that this was the third one, and I was not happy, of course they offered to send me a replacement S2 Skyrocket, and I told them NO, I wanted something else. They of course couldn't / wouldn't do it.
They sent me on to a different version of customer service and explained to them everything that happened and I told them that I would not accept another one due to the failure rate. They offered me a new phone, told me I couldn't have an iPhone or Note, but any of their other phones was acceptable. I asked for a garnet red GS III. 24 hours later I had a brand new GS III sitting on my desk. I have not had ANY issues with the S III.
OH and side note, they let me keep the GS II Skyrocket instead of sending it back in. I sent it in to Samsung and they sent me a brand new one back, and so far not a single issue with it either, however it just sits on the desk at home waiting to be used. I decided to keep it as a back up in case the S III had an issue.
Lol I always wondered what the **** those were!
Sent from my Transformer Prime TF201 using XDA Premium HD app