I need a replacement screen for my captivate. Can someone recommend a reseller online that has these in the US?
Just google it most of the tech sites are pretty reliable. I like pda parts.com
Sent from my SGH-I897 using XDA App
I'd love to but so far nobody seems to have the screens.
ebay $75 buy now price
Got a URL?
Info here:
http://capfaq.com/w/Repair
I bought a replacement one from Ebay but never ended up using it. In my situation, I was still able to sign up for the warranty and managed to get a newer build phone. I've had every intention of selling the other screen, but I just haven't put it up on Ebay yet.
Just curious.. how did you manage to crack gorilla glass?
This is the odd thing. The digitizer is working PERFECTLY. I'm still able to answer calls and whatnot. I didn't even realize it was cracked until someone put it under light and looked with a magnifying glass.
Dropped off my lap getting out of the car onto an asphalt parking lot. Had it for 5 days.
Sent from my SAMSUNG-SGH-I897 using XDA App
Red_81 said:
Dropped off my lap getting out of the car onto an asphalt parking lot. Had it for 5 days.
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
Ouch, I hate it when that happens. I actually did that today, though I had just put the case back on 15 minutes prior to that for the first time in about 2 weeks XD
Herp Derp Captivate XDA
pizz0wn3d said:
Ouch, I hate it when that happens. I actually did that today, though I had just put the case back on 15 minutes prior to that for the first time in about 2 weeks XD
Herp Derp Captivate XDA
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Click to collapse
I bought a case that night. Haven't dropped it since.
BTW... I used to run all your AF mail. I was a contractor for Detachment 3 at Scott AFB before they moved it to Peterson
If you do buy a new screen, it looks like it would be very difficult to replace. Or would you bring it to a shop that would do it for you? I am looking at mine wondering how one would even replace the screen so that its in good working order. Maybe its not as difficult as it seems if one knows what they're doing (certainly not myself lol)
I think I saw a heat gun and a guitar pick being used to remive the screen.
Sent from my SGH-I897 using XDA App
Red_81 said:
I bought a replacement one from Ebay but never ended up using it. In my situation, I was still able to sign up for the warranty and managed to get a newer build phone. I've had every intention of selling the other screen, but I just haven't put it up on Ebay yet.
Click to expand...
Click to collapse
Are you planning to sell it? I broke my screen of samsung captivate.
Check out Josh Groce from mobiletech reviews.com He just unbricked my captivate maybe (hopefully) he can replace your screen for a descent price.
It's worth a try, he is also an xda senior member and goes by the name connexion2005 I believe.
Hope this helps.
Sent from my MB860 using XDA Premium App
ouch, my gf did the same thing with her iphone 3gs. Got out of the passenger seat of our car, forgot it was on her lap, dropped 3 feet to it's spidered death..... sigh - good thing we are now on captivates.
I drop my Captivate all the time and my screen has never scratched or cracked or anything. Feelin pretty lucky right about now. Sorry for your loss that really sucks. :/
I drop mine often in the car while driving and have dropped it several times getting out... glad I have a bumper like case. NO craps or anything. Glad to hear it has Gorilla glass.
<-- clumsy
Yeah I have it listed in the XDA marketplace
Related
Ok, so I've never had insurance on a phone, but thought I should with this phone, and I'm glad I did.
Needing a replacement, I started a claim online. The paperwork was pretty straight forward. I faxed them back, then talked to a rep (their site went down and I could not check on my claim) I received my phone the next day, that simple. I cannot tell you how easy it was and how happy I am I took out the insurance, now.
I am only telling you all this b/c anyone 'on the fence' about insurance, really shouldn't be. To me, at this point with a 5-600$ phone, no question, and to make matters better...it was soooo easy.
there was one little 'hook'. when I opened the battery door, the void sticker was activated. So, this was a refurb, <which I expected> but when I called to make sure Assurion knew this and had it noted in my account, the rep put me on hold to 'talk to her supervisor'. She had me on hold for about 10 minutes when she came back and said that the replacement came from VZ, not Assurion, and that it should NOT have been a refurb.
This phone works just fine and I'm happy with it, and frankly just happy to have a tbolt back. So, I opted to keep it and not have another shipped. Besides, they give you a 1 year warranty starting when you receive your replacement.
Again, I'm just writing this here because if anyone is thinking about getting the insurance, I can testify that their service is A+, everyone on the phone was great and the process was much easier than I thought it would be.
Hope this helps someone else.....
g.
This is good to know. My tb is fine sorta. I haven't met anyone who's TB kills battery like mine buy that may be how I use mine. The finish on my kickstand is peeling and my kickstand is bent and won't fully close. I was thinkin of breakin my screen so I can get a replacement from insurance but people here get butt hurt about that kinda stuff for stupid reasons. Anyways its good to know. I have had insurance on my phones for the past 6 years or so but I never have used it
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
Quite frankly, as good as they treated me, I would call them and just lay it on the line with them. All they can do is say no, right?
xXJay_RXx said:
This is good to know. My tb is fine sorta. I haven't met anyone who's TB kills battery like mine buy that may be how I use mine. The finish on my kickstand is peeling and my kickstand is bent and won't fully close. I was thinkin of breakin my screen so I can get a replacement from insurance but people here get butt hurt about that kinda stuff for stupid reasons. Anyways its good to know. I have had insurance on my phones for the past 6 years or so but I never have used it
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
Click to expand...
Click to collapse
Getting a new Incredible 2 to replace an Incredible that i got when my son broken his Incredible last November
Last week His Incredible overheated
Sent from my ADR6400L using XDA App
My only issue with using a claim through them is that after i receive the phone from them, it completely invalidates my warranty from verizon... meaning if after a month the replacement phone stops working and i goto a VZW store, they say "Oh well you got this from Asurion, so you need to call them for a warranty replacement".
Very inconvenient.... however better than paying full retail for a replacement.
Not really make a folder call it phone claim put all your info in email online.
Phone craps out go back to your saved email folder open saved info which will hyperlink to phone claim online track a package do the second option on the screen answer the questions talk to a rep answer their questions.
Takes a little time,and the Vzw Store would end up ordering u a phone anyways,plus I hate the Corp. Stores,Ive got more pull with the phone Reps.
Sent from my ADR6400L using XDA App
How long have you owned the phone before needing to replace it? I never bothered to get insurance because even if I broke my phone the day I bought it, I could buy another one for probably $300-400 on ebay/paypal, then resell it once I'm eligible for an upgrade to a newer phone. The difference between the two is less than paying assurion their monthly fee+deductible, and certainly less if I can go for at least 3-6 months without ruining the phone.
I also used a claim when I put my blackberry in with my books and threw the backpack in the truck of my car after finals one semester.
Verizon made me do a claim since it was physical damage.
It was a quick and easy thing, apart from the deductible.
Sent from my ThunderBolt using XDA Premium App
I had a great experience with Asurion too. I had my Tbolt not even 3 months when I forgot it was on my lap when I got out of my hubby's truck. It didn't look too bad after it hit the concrete, but the earpiece no longer worked. I submitted a claim online that night and had a new phone by noon the next day. It was quick and easy, and I don't know if the replacement phone was new or refurbished, but it was in perfect condition in an original box and worked great. I also got an extra battery, sd card, and charger out of the deal. I have always had the insurance since I have had smartphones, but this was the first time I had even used it. Very good experience.
Sent from my ADR6400L using XDA Premium App
I had asurion insurance till I switched to best buy insurance for mobile phones. I shattered my screen on my tbolt I went to bestbuy and they ordered a NEW one. Had to wait like 3 days or so for me to receive it, but no deductible and only 10 bucks a month. Not trying to make a commercial for bb here but I was increasingly satisfied with it. I know with asurion u pay a deductible of 100 or so and you might end up with a refurb phone. So I was very satisfied with bb insurance.
Sent from my tbolt running stock
xXJay_RXx said:
This is good to know. My tb is fine sorta. I haven't met anyone who's TB kills battery like mine buy that may be how I use mine. The finish on my kickstand is peeling and my kickstand is bent and won't fully close. I was thinkin of breakin my screen so I can get a replacement from insurance but people here get butt hurt about that kinda stuff for stupid reasons. Anyways its good to know. I have had insurance on my phones for the past 6 years or so but I never have used it
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
Click to expand...
Click to collapse
I'm not butt hurt but you realize there is a term for stuff like that right? And it's illegal?
What parts illegal.I had to send overheated phone back to asurion over time phone would have failed
Sent from my ADR6400L using XDA App
Illegal stuff happens all the time. People get away with killing their kids, drug dealing, fighting animals, vehicular manslaughter, etc. I'm sure with all the illegal things going on in this world on a daily bases, no one will lose some sleep over me filing a claim over my bent kickstand that prevents it from closing all the way.
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
xXJay_RXx said:
Illegal stuff happens all the time. People get away with killing their kids, drug dealing, fighting animals, vehicular manslaughter, etc. I'm sure with all the illegal things going on in this world on a daily bases, no one will lose some sleep over me filing a claim over my bent kickstand that prevents it from closing all the way.
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
Click to expand...
Click to collapse
And that is the type of attitude that has turned our world into what it is today. Your right someone probably wouldn't notice because there are so many hands in the cookie jar.
People wonder why insurance rates go up or deductibles increase and then complain.
In the end, it comes out of someone's pocket.
Glad to hear about your satisfied asurion experience.
Sent from my Mecha running CM7.
flat4inrc said:
And that is the type of attitude that has turned our world into what it is today. Your right someone probably wouldn't notice because there are so many hands in the cookie jar.
People wonder why insurance rates go up or deductibles increase and then complain.
In the end, it comes out of someone's pocket.
Glad to hear about your satisfied asurion experience.
Sent from my Mecha running CM7.
Click to expand...
Click to collapse
Okay so do u really think the $90 deductable is a lot? Seriously I would rather pay the $90 than $500+. N its not like they throw away the damaged device. I'm sure they fix it, test it and use it as another replacement phone. Seriously some of u guys get way too butt hurt over this. Insurance fraud is wrong yes but this is just a phone, just a phone. And the deductables have gone up because phones are becoming more sophisticated and more expensive. U can't seriously think you could get a $500+ phone replacement for only $50....
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
Mustang302LX said:
I'm not butt hurt but you realize there is a term for stuff like that right? And it's illegal?
Click to expand...
Click to collapse
so now its illegal to drop your phone? Isn't that what insurance is for?
nrfitchett4 said:
so now its illegal to drop your phone? Isn't that what insurance is for?
Click to expand...
Click to collapse
Exactly....
Sent from my SICKLY INFECTED VirusBolt Synergy 3.0 using XDA Premium App
Jay: Why not call em up and be courteous and honest? If it doesn't pan out, u tried. Fwiw my kickstands tweaked and I love it! Its unique and has survived 2 big drops lol!
I normally go through Verizon first and try to get the phone replaced under the manufacturer's warranty. If that doesn't work than I file the claim. Only phone I've had to pay a deductible on was my BB Storm that I dropped in the toilet.
Sent from my ADR6400L using Tapatalk
This makes me glad I purchased the insurance. Was on the fence when I got the phone. I've read nothing but good things and they don't seem to care if the phone is rooted or not.
Kind of annoying to hear VZW is sending refurbished phones when they are supposed to be sending new for Warranty replacement.
Damn, I cracked my screen, dropped it in London after the Bears game : (
Sent from my ADR6400L using XDA App
Use your insurance.
Luke
Filed a claim, they are on backorder, wtf?
Sent from my ADR6400L using XDA App
CALL UP ASURION to see when u will get never heard of back order for phone day out tops then again phone may not be available anymore can u live with cracked screen till then
Sent from my ADR6400L using xda premium
fillyo said:
Filed a claim, they are on backorder, wtf?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
If Ashurion is out of stock of your phone, they will replace it with another 4g phone if you ask.
My brother's Fascinate broke a couple months ago, they replaced it with a brand new Droid X2 just a week after it came out.
I'd recommend aiming for the Bionic.
Good luck
The bright side is that the Bears won!
ph00ky said:
If Ashurion is out of stock of your phone, they will replace it with another 4g phone if you ask.
My brother's Fascinate broke a couple months ago, they replaced it with a brand new Droid X2 just a week after it came out.
I'd recommend aiming for the Bionic.
Good luck
Click to expand...
Click to collapse
yeah they'll replace it with another. it's a shame you didn't "damage" it until after the launch of the 3 new ones.
I'd fight for a bionic as well.
Sent from my ADR6400L using Tapatalk
Honestly, asurion is gonna charge you 90 bucks to replace it.
And a new digitizer is only 30. I have gotten ripped off by asurion too many times.
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
*Madmoose* said:
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
Click to expand...
Click to collapse
Ok paying 8 bucks a month is better than paying 600 if you break or lose your phone.
If I helped please use the thank you button and donate a free account to my dropbox http://db.tt/uDc7iw7x
*Madmoose* said:
I can't believe people still pay for insurance. It's a scam and way too expensive for the service they provide.
Click to expand...
Click to collapse
Yeah bro, that $7 a month kills my bank account. Yearly that comes out to about $84, that's a few lap dances right there...
g00s3y said:
Yeah bro, that $7 a month kills my bank account. Yearly that comes out to about $84, that's a few lap dances right there...
Click to expand...
Click to collapse
Plus deductible. If you drop a phone and truly break it, it's probably because you didnt have a proper case on a $600 item. But most breaks occur to the digitizer....$30 and extremely easy to fix. Your local mom and pop computer shops will throw those things in for you for less than your deductible.
I'm not trying to knock anyone for paying for insurance...but those companies aren't in it to lose money. And everyone forgets about their warranty. We've sent a couple phones back for repairs and get them back within 3 days of HTC receiving them.
But losing a $600 phone...well that would be the only good thing I can see coming out of it. But cmon...if you lose a $600 phone from being careless ya kind of get what you deserve. Laptops cost less than that now. Gotta hold yourself to some kind of responsibility.
Well, I got my replacement, all is well. Sure, 99 sucks, but got to keep the battery and memory card, so now I have two of each, put the memory card in my flyer.
Sent from my ADR6400L using XDA App
fillyo said:
Well, I got my replacement, all is well. Sure, 99 sucks, but got to keep the battery and memory card, so now I have two of each, put the memory card in my flyer.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
Exactly!
10char
skinien said:
The bright side is that the Bears won!
Click to expand...
Click to collapse
That's all that ever really matters...that, and the Bulls winning.
Sent from my HTC ThunderBolt
Can I take it that you got another T-Bolt back? I am in no hurry to split with it although if it breaks in a years time and I am able to get something better the Insurance will be worth it.
Note: I have never used my insurance since I got it on my OG droid.
fillyo said:
Damn, I cracked my screen, dropped it in London after the Bears game : (
Sent from my ADR6400L using XDA App
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Click to collapse
If you weren't a Bears fan, I would be deeply saddened by this, but the Buccaneers fan in me laughs out loud.
j/k...bummer your screen broke. Glad you got your replacement already!
Well now that you got your replacement phone, this would be a good time for you to do one of those screen replacement kits so that you have a backup phone and then you might decide to even drop your insurance on your current phone to save $$$.
You don't get to keep the old phone, you have to send that back. Otherwise, definately would have fixed the screen and kept as back up.
Hi guys,
I cracked my screen to my infuse a while ago and I was wondering what my options were for getting it replaced.
I did my research online and found many places that were selling LCD + Digitizers for about $200, but that seems a bit steep for me.
What would my options be?
Thanks peeps
Used Infuse off craigslist for about 200-250
Id suggest the samething just find a new infuse on craigslist for that same price, and possibly donate the cracked infuse to one of the devs who needs one for rom testing and such
Sent from my SAMSUNG-SGH-I997 using xda premium
Volcomstone000095 said:
Hi guys,
I cracked my screen to my infuse a while ago and I was wondering what my options were for getting it replaced.
I did my research online and found many places that were selling LCD + Digitizers for about $200, but that seems a bit steep for me.
What would my options be?
Thanks peeps
Click to expand...
Click to collapse
Wow, thats hard to believe lol. Ive dropped mine many times with a crappy screen protector, and it was fine. The new phone does seem weaker though...
MaliciousIntent69 said:
Id suggest the samething just find a new infuse on craigslist for that same price, and possibly donate the cracked infuse to one of the devs who needs one for rom testing and such
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Great idea! Quarx still needs one.
Ryanscool said:
Wow, thats hard to believe lol. Ive dropped mine many times with a crappy screen protector, and it was fine. The new phone does seem weaker though...
Great idea! Quarx still needs one.
Click to expand...
Click to collapse
Unfortunately, I dropped it getting into the car, it slid out onto the street, and it landed screen down on top of a pebble Pretty unfortunate haha
Volcomstone000095 said:
Unfortunately, I dropped it getting into the car, it slid out onto the street, and it landed screen down on top of a pebble Pretty unfortunate haha
Click to expand...
Click to collapse
Ive had that happen to me with my ipod more than once. I learned not to put it into my basketball shorts from now on haha it always slides out.
Sent from my SAMSUNG-SGH-I997 using xda premium
Volcomstone000095 said:
Hi guys,
I cracked my screen to my infuse a while ago and I was wondering what my options were for getting it replaced.
I did my research online and found many places that were selling LCD + Digitizers for about $200, but that seems a bit steep for me.
What would my options be?
Thanks peeps
Click to expand...
Click to collapse
Just spoke with Samsung at 1-888-987-4357.
They will repair for $155.
Seems like the way to go if needing repair.
My atrix 2 screen broke no cracks screen still responds to touch as i can answer a call. since then the speaker sounds weird lights randomly flashing and other problems but if anyone wants it all im asking is to cover shipping and it will come with the battery if anyone's wondering also come with a tpu case. If interested let me know in this post dont send a pm. i will contact you. also would like for this to go to someone that has some use for it. so post why you should get it i will pick who gets it. if your wondering about shipping i live in las vegas nevada
I would like to have that phone. My screen is cracked and that would be perfect for me to fix it. I am right next door to you in Tempe, AZ.
Sent from my MB865 using XDA
frycook15 said:
My atrix 2 screen broke no cracks screen still responds to touch as i can answer a call. since then the speaker sounds weird lights randomly flashing and other problems but if anyone wants it all im asking is to cover shipping and it will come with the battery if anyone's wondering also come with a tpu case. If interested let me know in this post dont send a pm. i will contact you. also would like for this to go to someone that has some use for it. so post why you should get it i will pick who gets it. if your wondering about shipping i live in las vegas nevada
Click to expand...
Click to collapse
Bigtiny called it but if he doesn't get it for whatever reason let me know. My son peed on my girlfriend's old phone and she's been phoneless for a while. I can probably fix that atrix for a few bucks.
Sent from my MB865 using xda premium
if the other 2 don't take it i certainly will PM me for shipping details
jstrayy said:
Bigtiny called it but if he doesn't get it for whatever reason let me know. <b>My son peed on my girlfriend's old phone</b> and she's been phoneless for a while. I can probably fix that atrix for a few bucks.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
He Pee'd on it?!?!?! LMAO! Kids are GREAT for ruining phones. my friend's kid broke my original Razr in half by throwing it across their living room. I have since learned to keep my phones (and other fragile stuff) away from children.
I'm not even going to attempt to get this 'freebie' as it looks like there are others that are way more interested/deserving of it than me!
NaffyG said:
He Pee'd on it?!?!?! LMAO! Kids are GREAT for ruining phones. my friend's kid broke my original Razr in half by throwing it across their living room. I have since learned to keep my phones (and other fragile stuff) away from children.
I'm not even going to attempt to get this 'freebie' as it looks like there are others that are way more interested/deserving of it than me!
Click to expand...
Click to collapse
Lol yup, while she was changing him he turned and peed on it.
Sent from my MB865 using xda premium
So, I RMAed my Skyrocket due to the dreaded AMOLED blobs that Samsung can't seem to get rid of. Mine were somewhat OK when I originally got the phone, but 7mos later they're quite noticeable in some spots. In addition, the screen has that vertical "brushed metal" look to it that's also a pain in the ass.
I got my RMA on Monday, and it had the same damn problem. To top it off, it had a horizontal line on it. However, it didn't have the "brushed metal" effect as bad as my original. Instead, it had what looked like little dust clouds on it.
Naturally, I was pissed. I called AT&T once more, got another RMA (priority shipping included for free!), and got it this morning. Now, it has more spots, a faint brushed metal effect, but no giant blobs or dust clouds. On a more interesting note, the DSLR picked this up as being amber and not green.
So, should I try rolling the RMA dice again, or just going with #3?
EDIT: Got replacement #3 today. It has the same problem, and it's worse than the others! I'm beginning to wonder if this is all pointless.
EDIT 2: Replacement #4 arrived. Same crap, different phone. Not only that, I learned that I have essentially maxed out my AT&T warranty after 4 RMAs. Gotta love that. Going to try Samsung in the morning.
EDIT 3: Replacement #5 has been sitting on my desk for 15 days and I just bothered looking at it. Same problem, getting it DOAed again.
I'm not even bothering with uploading a photo.
EDIT 4: Finally had time for Replacement #6. It doesn't look TOO bad, so I'm thinking that I'll probably go with it. Thoughts, anyone?
Seriously, has anyone gotten better results with these phones?
Keep trying I promise you won't get a perfect one but you can get one a wee better
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Currently on the phone with AT&T setting up RMA 3. Apparently I've reached the limit on open RMAs, so the CSR is seeing what she can do about it.
LOL.
Got the 3rd replacement today. Lo and behold, it has the same problem! To top it off, it's worse than replacement 2! Calling AT&T again to get another.
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Yea, I'm beginning to think the best thing to do is just that. Hopefully the next one will be at least OK.
specter07 said:
It's an ongoing issue with the display. Remember the devices they are sending you are not new they are refurbished.
You can get a brand new SR and it will have blobs on it, just pick the best one and keep it.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
mindmajick said:
Guess I'm just lucky again. What are those things and why do you guys have them?
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
The AMOLED screens have a defect, presumably due to the mass-production of the screens. They get darkened "blobs" at low ambient and backlight levels. They have a tendency to grow. Thus, I'm trying to find the best one I can.
In other news, I got replacement #4 today! It has the same problem. Not only that, 4 open RMAs seems to temporarily lock AT&T's warranty system, and now I have to interface directly with Samsung. Lovely.
God, I hate this kind of crap Samsung lets happen to their devices.
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Ask for a new phone. It is unacceptable that a customer on a contract would be dissatisfied for that long.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
mine has two very small ones on it but i can only see it if i use voodoo display and turn the filter way down.
hmmwhatsthisdo said:
Just looked at Replacement #6. It seems to look OK, so I'll probably go with it.
Thoughts, anyone?
Click to expand...
Click to collapse
Demand a note2 or s3.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I had to RMA 2 of them, the third one started randomly rebooting itself during calls. I got a hold of warranty replacement and explained to them that this was the third one, and I was not happy, of course they offered to send me a replacement S2 Skyrocket, and I told them NO, I wanted something else. They of course couldn't / wouldn't do it.
They sent me on to a different version of customer service and explained to them everything that happened and I told them that I would not accept another one due to the failure rate. They offered me a new phone, told me I couldn't have an iPhone or Note, but any of their other phones was acceptable. I asked for a garnet red GS III. 24 hours later I had a brand new GS III sitting on my desk. I have not had ANY issues with the S III.
OH and side note, they let me keep the GS II Skyrocket instead of sending it back in. I sent it in to Samsung and they sent me a brand new one back, and so far not a single issue with it either, however it just sits on the desk at home waiting to be used. I decided to keep it as a back up in case the S III had an issue.
Lol I always wondered what the **** those were!
Sent from my Transformer Prime TF201 using XDA Premium HD app