My 'H' 'T' 'C' fell off.... - HTC Sensation

That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks

its been 4 months here mines all good

Happened to mine as well, and a lot of other people. I contacted HTC by email through their site and told them the letters and the ring around the camera fell off and was very displeased in their build quality. They gave me a new one.
Sent from my SGH-T989 using xda premium

Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.

what do you mean by 3 letters fell off? how is that possible?

homais said:
what do you mean by 3 letters fell off? how is that possible?
Click to expand...
Click to collapse
They are a sticker material on the aluminum which gives them a different color than the rest of the metal.

Just warning you guys... Put a transparent rounded small tape on the letters... You could be next victims...
My set is not in warranty... It was imported from Europe... i am in Asia... Do you think Asian guys will exchange it for me for free?

...or put a light coat of clear varnish (or even clear nail polish) over them.
Asian guys might do it for free, Just ask.
Good luck.

Rasa11 said:
Damn, that sucks man.
I feel for ya, I would be annoyed as well.
I stick to Samsung simply because I have never had any kind of real problems from them. And they are awesome.. But that's beside the point. lol
I can't believe they would make it so that the branding could come off soo easily. :/
Sorry bro.
Click to expand...
Click to collapse
US Models don't have that.

*insert debranding joke here*
Looks like it's time to buy a case. :x

Not a issue for the Sensation XE, There left dull to go with the rest off the phone =)

the picture is not so clear but, I actually think it looks pretty cool like that.
from the pic it makes it look like there is strips of carbon fiber pieces underneath...
anyway, you said no warranty but have you tried contacting HTC anyway?
maybe they'll hook you up regardless since the product is less then a year old.
if not, look at it this way... you now have a one of a kind, limited edition back cover.

Freshly_Snipes said:
US Models don't have that.
Click to expand...
Click to collapse
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.

Freshly_Snipes said:
US Models don't have that.
Click to expand...
Click to collapse
lol...i see .

lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Click to expand...
Click to collapse
i will do this tomorrow lol

jjdoctor said:
That's disgusting...
It's been 4 months that i have my HTC and all 3 letters on back cover have fallen off...
First fell the T, then H and today i saw C fell off and i didn't even know so all letters are lost...
It's a European model and not in warranty .... I have no plans to buy another mobile for next year.
what a shame HTC, i bought this phone for better build and this is what i get....?
Here is how it looks
Click to expand...
Click to collapse
that looks pretty cool imo

lilchip85 said:
Mine fell off and I'm on tmobile. I just called hrs and they sent me a free back cover.
Click to expand...
Click to collapse
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1

Freshly_Snipes said:
Well mines never seen skin contact seeing as I keep a rubber cover on mine at all times unless I'm changing the battery.
Sent via HTC Sensation 4G using Android 4.0.1
Click to expand...
Click to collapse
Yeah the cover helps. I font have one on my mine and its in and out of my pocket at work.

it's not the letters that's my problem, it's the display-glas. scratchy as hell allready. but my htc legend is scratch free

Mine started doing this back in September
http://forum.xda-developers.com/showthread.php?t=1261370

Related

Sim Cover Kickstand

Ok so I know it has been talked about but I would like to know if anyone has tried to make one. Just did a quick search and those sim covers are quite pricey. ~$20 being the cheapest on eBay. Any ideas? I saw the ONLY case with it built in but that is also pricey ~$30
Thanks
Tommy
Can you post a link to what you found
Simba501 said:
Can you post a link to what you found
Click to expand...
Click to collapse
I actually can't yet I need 8 posts one more real post and I will. haha
ok here it is
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330536443643&ssPageName=STRK:MEWAX:IT
Found another one for $13
http://mobile.brando.com/htc-desire-hd-replacement-bottom-cover_p06383c1378d039.html
not a sim-kickstand, but this is the closest i've seen to a kickstand case.
Slightly cheaper than cortez's link for anyone looking to save a few bucks: http://www.mobilefun.co.uk/htc-desire-hd-hard-case-with-kickstand-hc-k550-p27766.htm
Focustom said:
ok here it is
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=330536443643&ssPageName=STRK:MEWAX:IT
Found another one for $13
http://mobile.brando.com/htc-desire-hd-replacement-bottom-cover_p06383c1378d039.html
Click to expand...
Click to collapse
If you need this part, HTC now has them in stock and will send for free by calling 1-888-716-3594, 8 am to 8 pm EST, 7 days a week.
bella92108 said:
If you need this part, HTC now has them in stock and will send for free by calling 1-888-716-3594, 8 am to 8 pm EST, 7 days a week.
Click to expand...
Click to collapse
Dude no way! That's amazing. That makes me like HTC even more. I'll have to give them a call as soon as my phone actually arrives. It's "lost" as of right now thanks to Fedex.
Focustom said:
Dude no way! That's amazing. That makes me like HTC even more. I'll have to give them a call as soon as my phone actually arrives. It's "lost" as of right now thanks to Fedex.
Click to expand...
Click to collapse
Yeah they're very nice. I bought 2 inspires and they sent me 2 battery doors and two "improved" sim doors. Battery doors came and sim doors say out for delivery tomorrow.
bella92108 said:
Yeah they're very nice. I bought 2 inspires and they sent me 2 battery doors and two "improved" sim doors. Battery doors came and sim doors say out for delivery tomorrow.
Click to expand...
Click to collapse
WOW! I'm going to call them tomorrow to get both!
Focustom said:
WOW! I'm going to call them tomorrow to get both!
Click to expand...
Click to collapse
Cool yeah all they need is serial number or IMEI.
Service like theirs goes a LONG way with me when I think to buy my next phone or maybe a tablet this summer
bella92108 said:
Cool yeah all they need is serial number or IMEI.
Service like theirs goes a LONG way with me when I think to buy my next phone or maybe a tablet this summer
Click to expand...
Click to collapse
Yeah man for sure. Customer service is key for me.
Anybody know what's different about the "improved" sim doors?
Sent from my Desire HD using XDA Premium App
Hey what did you guys say when you called, I would like to get a new battery door cuz the lady at ATT messed up two of the little nubs that hold mine on. Thanks
footbal9584 said:
Hey what did you guys say when you called, I would like to get a new battery door cuz the lady at ATT messed up two of the little nubs that hold mine on. Thanks
Click to expand...
Click to collapse
I said mine broke. They know they're thin. Supposedly the replacement is stronger.
If you own a OB Defender you can use the holster as a stand..works perfect!
lcw90 said:
If you own a OB Defender you can use the holster as a stand..works perfect!
Click to expand...
Click to collapse
Then you could also throw in against a wall and it would be fine I just want a slim phone now. I've been running the OB Defender on my iPhone 4 and its like a brick. I may be picking up that case with the kickstand built in that has been talked about in the case thread but I think it would be awesome to custom fab a stand in the sim door.
Focustom said:
but I think it would be awesome to custom fab a stand in the sim door.
Click to expand...
Click to collapse
+1. I would buy something like that... (If it looks good and doesn't add too much bulk.)
I'm surprised there are not more cases with built-in kickstands...
javanutsy said:
+1. I would buy something like that... (If it looks good and doesn't add too much bulk.)
I'm surprised there are not more cases with built-in kickstands...
Click to expand...
Click to collapse
Seriously? Because ONE phone out of hundreds builds in a kickstand it should become the norm? LOL.
Really tho, It's not something I think most people want to add bulk to their case for. Sure there's a market for it, but not enough to justify most making it. There are tons of pocket stands (even some that fold up into a credit card) available on eBay. I don't regularly sit in front of my 4" phone to watch things long enough to warrant having a stand, tho.
bella92108 said:
Seriously? Because ONE phone out of hundreds builds in a kickstand it should become the norm? LOL.
Click to expand...
Click to collapse
Agreed however when you get an "updated" version of a phone that has a kickstand it's kind of a bummer when it's not an option. I can honestly say i've never really had the need for a kickstand but having it available is definitely a nice thing.

NO ETA.. Any time soon.. :/ EDIT: Possible hope?

Just got off the phone with an HTC rep. Talking about my landscape wifi bug and i mentioned the bootloader. i asked him if in the OTA will it unlock our devices and give us s-off and he said yes it will. Bad news is that they don't have plans in doing an OTA any time soon. Damn HTC. Damn them to hell.
EDIT: Apparently Paul is in direct contact with HTC. Might be coming faster than i and the retarted Rep knows!!
It's just a phone rep, I wouldn't read too much into it.
I'm sure they'll get it rolled out fairly quickly or they risk the modding market heavily favouring the Galaxy S II, and they can't afford that.
Shaquiel Harris said:
Just got off the phone with an HTC rep. Talking about my landscape wifi bug and i mentioned the bootloader. i asked him if in the OTA will it unlock our devices and give us s-off and he said yes it will. Bad news is that they don't have plans in doing an OTA any time soon. Damn HTC. Damn them to hell.
Click to expand...
Click to collapse
Well now that sucks... Just got the phone today, and was hoping that they will do something about it sometime soon....
Oh well, thank god we are not waiting on them only, and that we have some incredible devs in here that are going to kick the bootloaders butt, and do what HTC had to do long time ago.
Id rather see the devs do this, because if its just a given - its not all that much fun. Would love to donate for a job well done. I believe in you guys, you can do it!!
Just hope they aint like motorola and backflip on their promise. It just wouldn't make 'sense'
Sent from my GT-I9100 using XDA Premium App
I definitely think there will be an update for that phone, but I would just be happy having an htc sensation (even though the galaxy s ii is a dream).
http://www.youtube.com/watch?v=cUkUrHfIhlU&feature=youtube_gdata_player
Sent from my HTC Sensation 4G using XDA App
johnsonrod27 said:
http://www.youtube.com/watch?v=cUkUrHfIhlU&feature=youtube_gdata_player
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
that sucks. I just tried that. Mine stayed full
johnsonrod27 said:
http://www.youtube.com/watch?v=cUkUrHfIhlU&feature=youtube_gdata_player
Sent from my HTC Sensation 4G using XDA App
Click to expand...
Click to collapse
I get that EXACT issue.
COMPLETELY OFF TOPIC:
has anyone kept the little "screen protector" on that the phone comes stock with? i feel like im the only person who has it on lol..
I went to a zagg kiosk at the local mall and they fitted another phone shield on it....it will work till they get the real one
Sent from my HTC Sensation 4G using XDA Premium App
Shaquiel Harris said:
I get that EXACT issue.
COMPLETELY OFF TOPIC:
has anyone kept the little "screen protector" on that the phone comes stock with? i feel like im the only person who has it on lol..
Click to expand...
Click to collapse
I had mine for one day then took it out.
You might have to change the title of your post mate. I just asked Paul if he had any insider info as to when HTC will roll out OTA for 1.34 and he replied "Very soon"!
It gives me a lot of hope, Paul is in direct contact with HTC... I believe he knows more than the CS who is based god knows where and has no clue about what's going on.
Awesome news!
Shaquiel Harris said:
COMPLETELY OFF TOPIC:
has anyone kept the little "screen protector" on that the phone comes stock with? i feel like im the only person who has it on lol..
Click to expand...
Click to collapse
No offence, but I hate people like you!!
I was sat on the train the other day opposite someone with a Sony laptop. It had the plastic sheet still over the back of the laptop, peeling off in the corners and full of bubbles. I just wanted to rip it off, then give them a slap!!
Yes, you've accidentally stumbled across one of my pet hates!!
phi11ip said:
No offence, but I hate people like you!!
I was sat on the train the other day opposite someone with a Sony laptop. It had the plastic sheet still over the back of the laptop, peeling off in the corners and full of bubbles. I just wanted to rip it off, then give them a slap!!
Yes, you've accidentally stumbled across one of my pet hates!!
Click to expand...
Click to collapse
Lol me too. Annoys the crap out of me. It doesn't protect the screen in any efficient manner, they always have bubbles after short periods (cause not designed to stay) and often make the screen harder to read (much much clearer without)
If you must have a screen protector (pointless if you ask me, glass is far stronger than plastic screen protectors) buy one designed for the job, cheap skates, what are they? $2?
Naked all the way for me, don't even like cases, just give me a belt clip holster and I'm happy
Lol, sorry for off topic rant but I couldn't help it, glad to see someone feels the same, I'm not crazy, well not alone at least
Rellikzephyr
Sent from my HTC Incredible S using Tapatalk
I HATE fingerprints though!! and fine.. i MIGHT.. MIGHT take it off
I read text fine with mines on. and it makes navigating on the screen (especially using swype) alot easier IMO. and my phone feels like i just took it out the box with the plastic still on the gorgeous screen.

known issues with HTC One S (metallic grey version)

I want to hear the opinion of those which are already using this version of HOS. Are there any problems regarding the construction (quality build) of the product? So far, the only major issue is related to the fact that is slippery but you can solve that with a nice protective cover.
best to all
I just received a brand new One S gradient metal with S/N SH24 yesterday and it's absolute perfectly built.
kyuubi_ac said:
I S/N SH24
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Click to collapse
good to know. I'm from Romania and here nobody imported the Grey version yet. I just talk to a guy from a supplier and says that next week they will receive the first handsets of this type, so I''ll check with him again about the SN
best
To me the only issue is that the phone is so damn sexy I take it out of my pocket much more often so the chance of dropping it increases as well. And I am using the clear hard shell case which does not cover top and bottom.
I think this is a known issue of the phone design.
Seriously, there is no real issue of the phone apart from as you mentioned quite slippery without case.
Sent from my HTC One S using XDA
h.han said:
.... I am using the clear hard shell case which does not cover top and bottom
Click to expand...
Click to collapse
i've already ordered myself the case which is a rubber type covering all the edges of the phone
i'm dying till the next week when I can finally order mine.
Hmm using it more and more without sweaty hands I also can confirm that it's quite slippery. But this feeling is also quite lovely! Since I really hate cases cause they hide the beautiful design and make each phone look the same, I certainly have to think about a solution...
madalinpascu said:
i've already ordered myself the case which is a rubber type covering all the edges of the phone
i'm dying till the next week when I can finally order mine.
Click to expand...
Click to collapse
I got a very similar case but with Andy on the back. I'm looking for a case with a transparent back so I can show off the sexy backside.
Sent from the (problematic?) One S.
The only issue I have is the radio. My signal jumps up and down constantly in areas where I never had issues. Many others are having the same issues. They're also experiencing wifi issues.
Sense 4.0 is nice and definitely an improvement over previous version but it's still a pain to change settings and stuff. I'm rocking the Apex Launcher right now and it's great.
The hardware is sleek and sexy, and it speak for itself.
Sent from the (problematic?) One S.
Yes, apart from known software issues which exist on both black and grey one s, such as data connection and WiFi, the build quality is very good.
I have 4 cases already... One official clear hard shell, one cheap solid black tpu, one clear white tpu, and one clear s line tpu which the seller wrongly sent to me. So still waiting for my fifth case which is a plain clear tpu I actually ordered from the last seller. He did not want the s line back cos the postage costs half of the case price.
I personally don't mind case, but i do agree that hiding the beauty of the phone is a crime! so, I tried different clear case. Hope the coming plain clear tpu ordered from eBay UK is the best answer.
Sent from my HTC One S using XDA
Samugai said:
I got a very similar case but with Andy on the back. I'm looking for a case with a transparent back so I can show off the sexy backside.
Sent from the (problematic?) One S.
Click to expand...
Click to collapse
The one I ordered and am waiting for may suits your need. It is supposed to be plain, clear, tpu, so very simple without any decoration but transparent.
Will post pictures in the "case" thread in accessory forum when it arrives hopefully tonight.
Sent from my HTC One S using XDA
h.han said:
To me the only issue is that the phone is so damn sexy I take it out of my pocket much more often so the chance of dropping it increases as well.
Click to expand...
Click to collapse
LOL
Sent from my HTC One S using Tapatalk 2
cannondale0815 said:
LOL
Sent from my HTC One S using Tapatalk 2
Click to expand...
Click to collapse
I must say i find the phone sexy also. If you had a Porsche would you put a cover on it Hell no
Samugai said:
The only issue I have is the radio. My signal jumps up and down constantly in areas where I never had issues. Many others are having the same issues. They're also experiencing wifi issues.
Sense 4.0 is nice and definitely an improvement over previous version but it's still a pain to change settings and stuff. I'm rocking the Apex Launcher right now and it's great.
The hardware is sleek and sexy, and it speak for itself.
Sent from the (problematic?) One S.
Click to expand...
Click to collapse
Did you use previously the Sensation? Cause I used it(I still do till the S will arrive to me) and I have those death grip issues. Wifi jumps up and down constantly and also the GSM coverage is awful.
My only issue I'm having is the WiFi and the blasted HTC sense weather clock widget not updating...even called HTC and they couldn't fix it. What I meant by updating is the weather location...just stays on one place that I've been...or says current location...its annoying.
Sent from my HTC 1 S
choyt2011 said:
My only issue I'm having is the WiFi and the blasted HTC sense weather clock widget not updating...even called HTC and they couldn't fix it. What I meant by updating is the weather location...just stays on one place that I've been...or says current location...its annoying.
Sent from my HTC 1 S
Click to expand...
Click to collapse
Really? Updates just fine for me...
Sent from my HTC One S using XDA
Yeah I'm thinking its an issue with the accuweather server in my area...not HTC's fault. Where you live?
Sent from my HTC 1 S
h.han said:
The one I ordered and am waiting for may suits your need. It is supposed to be plain, clear, tpu, so very simple without any decoration but transparent.
Will post pictures in the "case" thread in accessory forum when it arrives hopefully tonight.
Sent from my HTC One S using XDA
Click to expand...
Click to collapse
Nice, I'll definitely check it out. There's one at the TMobile store but it's a little pricey. If i can get it for cheaper on Amazon I'll do it but if not i might cave and get it from the TMobile store. Speaking of which time to hit Amazon again.
Sent from the One.
madalinpascu said:
Did you use previously the Sensation? Cause I used it(I still do till the S will arrive to me) and I have those death grip issues. Wifi jumps up and down constantly and also the GSM coverage is awful.
Click to expand...
Click to collapse
No my previous phone was the TMobile HTC G2, which is still awesome with great devs behind it. No death grip issue has been reported and I haven't experienced anything like that, and hopefully never will lol.
I swapped SIM and then a new phone and the signal issue is still there though I do have to say it feels a little better overall.
Sent from the One.
choyt2011 said:
Yeah I'm thinking its an issue with the accuweather server in my area...not HTC's fault. Where you live?
Sent from my HTC 1 S
Click to expand...
Click to collapse
I live in Norway
Sent from my HTC One S using XDA
Samugai said:
Nice, I'll definitely check it out. There's one at the TMobile store but it's a little pricey. If i can get it for cheaper on Amazon I'll do it but if not i might cave and get it from the TMobile store. Speaking of which time to hit Amazon again.
Sent from the One.
Click to expand...
Click to collapse
Received the replacement case on Saturday. However, it is not absolutely clear... It is white clear, yea the base colour is white but gives some transparency.
Not very pleased but did not bother going back to seller cos only paid 99 pence and for two cases with a sock.
Seems like the hunting of a clear transparent case is still ongoing.
By the way, I went to the Chinese eBay alike website to see what offered there. No different from what we have in UK eBay and amazon. Given the fact that most of the case is manufactured in China, I have to wait for either they pick up or a local English brand to come up with something nice.
Sent from my HTC One S using XDA

So I need to replace my phone...

Sadly I shattered my X's screen :crying: and I'm going to get it replaced with my insurance, they send me the new phone and I send them the broken one back. As far as I can tell there's no way I can check or have them check that the phone's still on 1.85 and I absolutely can't live without root. Any ideas to help me out? (AT&T One X)
you may be able to this.. idk it was sure if you need root but maybe something along this line. http://forum.xda-developers.com/showthread.php?t=1671135
beamed from the XL
If it comes with 2.20 you are toast. There is no known root or BL unlock for phones that come with 2.20. Its hit or miss what you will get.
Sent from my HTC One X
quarlow said:
If it comes with 2.20 you are toast. There is no known root or BL unlock for phones that come with 2.20. Its hit or miss what you will get.
Sent from my HTC One X
Click to expand...
Click to collapse
Yeah I think I'm going to call AT&T today and see if there's any way we could work something out. Hopefully since one of the reps at my local store is actually knowledgeable when it comes to rooting and modding etc. he can help me out.
SU1CiDE said:
Yeah I think I'm going to call AT&T today and see if there's any way we could work something out. Hopefully since one of the reps at my local store is actually knowledgeable when it comes to rooting and modding etc. he can help me out.
Click to expand...
Click to collapse
Your replacement will come from asurian. If you get a refurb find a flaw with it and they will send you a brand new one which will likely not have 2.20.
Sent from my HTC One X using xda premium
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
joshua54 said:
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Do that ^^^:silly:
joshua54 said:
U should claim it as lost u pay the same price and u would have a spare phone to fiddle with
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I was thinking of doing that haha. I might just for fun, I've taken apart all my old phones so far so maybe I'll add this beauty to the collection of dismembered phones
SU1CiDE said:
I was thinking of doing that haha. I might just for fun, I've taken apart all my old phones so far so maybe I'll add this beauty to the collection of dismembered phones
Click to expand...
Click to collapse
Maybe you could swap screens then if you get a replacement that you can't root.
jordant2 said:
Maybe you could swap screens then if you get a replacement that you can't root.
Click to expand...
Click to collapse
I dropped my current phone a few days before the screen shattered and it's just been buggy as hell, it's barely been usable since. Plus I got a defective model in the first place with the WiFi issue which at this point is getting to be the most annoying thing ever. I guess I shouldn't have waited to get a replacement, I was too afraid I'd get a new one with the update but now it seems like it's going to be a very slim chance of getting one without the update
I just got a refurb from AT&T today with 2.20 on it already.
Sending it back. Guess I'll live with some stuck pixels and root, I have 90 days to decide how much it bothers me.
Unless an exploit is found for 2.20...
Sent from my HTC One X
quarlow said:
I just got a refurb from AT&T today with 2.20 on it already.
Sending it back. Guess I'll live with some stuck pixels and root, I have 90 days to decide how much it bothers me.
Unless an exploit is found for 2.20...
Sent from my HTC One X
Click to expand...
Click to collapse
I wish I could live with this :/ my screen is pretty much cracked everywhere and it's too buggy since I dropped it
SU1CiDE said:
I wish I could live with this :/ my screen is pretty much cracked everywhere and it's too buggy since I dropped it
Click to expand...
Click to collapse
Just realized how lucky I am... My phone dropped from 3 stories into wood... Amazingly I have no issues, just a slightly blue tint on a pinkie sized part of the screen only visible when there's a Grey background and a scratch on the top corner of the chassis. Of course it probably helped I had a zagg screen protector which is scratched slightly at the top.
Sent from my HTC One XL using xda premium
TheNightHawk223 said:
Just realized how lucky I am... My phone dropped from 3 stories into wood... Amazingly I have no issues, just a slightly blue tint on a pinkie sized part of the screen only visible when there's a Grey background and a scratch on the top corner of the chassis. Of course it probably helped I had a zagg screen protector which is scratched slightly at the top.
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
Yeah you got extremely lucky man! I'm sure as hell going to take as much care as possible with this new phone. Still can't believe I ruined the one I have :/
I filed the claim tonight and should get the NEW phone, not a refurb, tomorrow or Wednesday. Praying it'll come with 1.85...

Aaaargh! !! Help. Will samsung replace my new phone?

Hi all....
I purchased a note edge from amazon Germany for £540 which I thought was a pretty good deal.
Anyway it arrived this morning and shock horror. ... There is bleeding along the top edge of the screen!!!!
I am loathed to send it back to Germany as that's a minimum 2 week turnaround time....
Do u think samsung uk will replace it at their service centre if I take it there?
I am feeling so bad right now as I was really looking forward to this phone !!!
MSK1 said:
Hi all....
I purchased a note edge from amazon Germany for £540 which I thought was a pretty good deal.
Anyway it arrived this morning and shock horror. ... There is bleeding along the top edge of the screen!!!!
I am loathed to send it back to Germany as that's a minimum 2 week turnaround time....
Do u think samsung uk will replace it at their service centre if I take it there?
I am feeling so bad right now as I was really looking forward to this phone !!!
Click to expand...
Click to collapse
What do you mean by bleeding? Is it real blood. You can sue samsung for that.
Sent from my GT-I9100 using XDA Free mobile app
Neelkanth said:
What do you mean by bleeding? Is it real blood. You can sue samsung for that.
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
Lol...
It's a greenish colour that looks like it's seeping down onto the display from the top of the screen.
I think samsung will just replace the screen.
Is it better to get screen replaced under warranty or wait 2 weeks by sending the phone back to amazon Germany
MSK1 said:
I think samsung will just replace the screen.
Is it better to get screen replaced under warranty or wait 2 weeks by sending the phone back to amazon Germany
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I think it's due to some heat or you got a used device. Anyways send it back and see if they can Chad change it for you
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Neelkanth said:
I think it's due to some heat or you got a used device. Anyways send it back and see if they can Chad change it for you
Sent from my GT-I9100 using XDA Free mobile app
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Or better yet, see if they can exchange THEN send back....
It could've been due to some pressure along the top as it sounds like the LCD is cracked. Happened to my sister laptop when her 3 year old decided that stomping on the closed screen was more fun than actually using it, it was stored in a cupboard but still within said 3 YO's reach, 'nuff said...
ultramag69 said:
Or better yet, see if they can exchange THEN send back....
It could've been due to some pressure along the top as it sounds like the LCD is cracked. Happened to my sister laptop when her 3 year old decided that stomping on the closed screen was more fun than actually using it, it was stored in a cupboard but still within said 3 YO's reach, 'nuff said...
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Lcd isn't cracked but could be pressure as packaging didn't have bubble wrap.
They have already shipped another one and I have 30 days to send this back....
Very efficient.

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