Should I try again? - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

Hey guys I needed your help with deciding if I want to give the 12.2 another chance. I bought a tab pro 12.2 Wifi, and it worked great for a 8-9 months. While it was working I loved it. Then I had the battery drain issues all the way to the point it wouldn't turn on. Did a factory reset/tried all the tricks to get it to turn back on as well to no avail.To make a long story short I bought a new charging port(wouldnt turn on),then bought a new battery(turned on up to 60% and eventually ran out and died again). Still have the stock charger so thats not the cause either. I wanted to know if this was just a faulty model I purchased and its the exception and not the norm. Any longtime users willing to chime in with their experience and convince me to drop $600+ again.

I've had mine since 9 may 2014. (The P905 LTE). Never had any issues with battery.
Your issue is certainly not the norm, or the model would've been pulled off the market a long time ago.
The only issue mine has is that sometimes the touchscreen driver crashes upon wakeup. It cames back up after a minute or so. But that's fully firmware-based and I'm simply too lazy to reflash. xD

Related

People with Refurbished Phones

For those who have used their warrantee to get a refurbished phone, is it working better than the new one you had? OR are you still experiencing problems? If so, what kind of problems are you experiencing (random shutdowns, reboots, no 3 button recovery, etc)? Chime in!
I have been using a "refurbished " phone now for over 20 days and dont have any issues.. The only problem I was having was with the batteries overheating and that was solved when att kindly sent me a new battery free of charge.
I also dont think the phone is really refurbished.. How can they refurbish something so quickly??
I have a warranty swap also. There is just no way this thing was a refurb I completely agree. No marks on any part of it and screen is perfect covered in original plastic. Refurbs will take a few more months to show up I think. My warranty swap doesn't freeze on me anymore but gps can't really lock still..
three button works fine btw
thanks for the replies guys. this eases my mind. my phone has randomly shut off on me. i dont want to risk setting an alarm for work/school and not being able to wake up because the phone turned off.
anyone else w/ refurbished phones?
Should have mine Tuesday, Wednesday at the latest. My current one shuts down every time I power it on and let it idle for a few minutes. I didn't even bother turning the phone on today but like 3 times. My first Captivate was perfectly fine, but somehow it got a scratch on the screen, so I decided to swap it for a new one. Now this one has the shut downs non stop all day.
88EVGAFTW said:
Should have mine Tuesday, Wednesday at the latest. My current one shuts down every time I power it on and let it idle for a few minutes. I didn't even bother turning the phone on today but like 3 times. My first Captivate was perfectly fine, but somehow it got a scratch on the screen, so I decided to swap it for a new one. Now this one has the shut downs non stop all day.
Click to expand...
Click to collapse
please chime back in and let us know how the new phone is. let me know if it looks brand new
bump......

Edge wont power on and other random issues before hand

My AT&T edge wont turn on today. I awoke to a phone that was charging all night while on like normal, screen was off, charge LED was green, but the power button would not wake the screen.
Things that I have experienced before the problem and tried after:
About 5 months ago my camera stopped recording videos randomly. I could not record a video of any quality for more than 5-10mins in varying duration's the camera would just stop working and drop back to home screen no error message.
about a month ago my Edge started having a camera failed problem where using the camera sometimes "failed" where the app would freeze the whole phone for a few seconds then would crash to home screen.
about a week ago attempting to use the crippled camera to take a quick pic would drain a upto 70% filed battery instantly and it would take normal time to charge it like it was really dead. first and only time it has done this with over %40 battery
last week i unlocked the phone and put it on T-mobil and flashed 5.1.1 worked fine for 6 days still had camera problems was thinking new battery would fix it.
all this week battery could die at random times mostly below 40% but I was still getting 6-7hours a day from it, i figured it was a bad battery at the root of all this.
After this morning it would not power on I tried to power it with a hacked up USB cable, nothing.
My multi-meter says the battery has 4.37V
Would someone with a little more experience tell me if they think it's worth it to buy a new mobo, battery, and camera replacement for this phone or is it a waste of time? Is my line of thinking right is this a mainboard problem? If I attempt a repair does it make sense to try a new camera module?
This phone has never been dropped or wet it's in perfect condition as far as aesthetics go. Is it common for a phone to just not turn on at the end of its life?
Hetrochromia said:
My AT&T edge wont turn on today. I awoke to a phone that was charging all night
Would someone with a little more experience tell me if they think it's worth it to buy a new mobo, battery, and camera replacement for this phone or is it a waste of time? Is my line of thinking right is this a mainboard problem? If I attempt a repair does it make sense to try a new camera module?
This phone has never been dropped or wet it's in perfect condition as far as aesthetics go. Is it common for a phone to just not turn on at the end of its life?
Click to expand...
Click to collapse
If you think you have to do all that replacement, might as well go to swappa and buy a relatively good condition Edge which will prbly be cheaper than trying to get all those replacement parts. Unless you know where to get cheap replacements.
Bought my current TMobile variant from Swappa. No issues so far. you could also try Amazon
edo101 said:
If you think you have to do all that replacement, might as well go to swappa and buy a relatively good condition Edge which will prbly be cheaper than trying to get all those replacement parts. Unless you know where to get cheap replacements.
Bought my current TMobile variant from Swappa. No issues so far. you could also try Amazon
Click to expand...
Click to collapse
Swappa I'll check that out thanks
I tried a oven re-flow on the main board at 410F still no go.

So long S7 Edge, so long Samsung

Early last month, the phone went to the familiar black screen and wouldn't start. Based on past experiences, I let it run over night until the battery finished and then went to recovery and wiped cache. But the operation lasted close to one hour without any progress, so I restarted it. Still it wouldn't start, and I tried again to get to recovery mode, but this time there was no recovery mode. So it needed to be re-flashed, I thus thought, just as it did twice during the past year.
I was/am a long-term world traveller, and luckily I was in a city then. So I spent some efforts and found a repair shop and had the guy flash it. He seemed to have completed the flash but before I could fully login I got the black screen again on the spot. There was nothing we could do to get out of the black screen but to let the battery drain. So I paid him for the flash and went back to my apartment, and again let it run over night to drain the battery. The next morning when the battery was finished and I charged it up to about 30%, then I tried to start. But it only went to the Samsung logo without going forward. The recovery mode was back though, so I could switch it off. I was going to another city that day so I didn't have any chance to go back to the repair shop.
So about 10 days later when I reached another big city, I found another repair shop to get it flashed again. When I got there he did a couple normal starts, but when he was trying to go to recovery, the screen went to black again. So I had to take it back to my apartment waiting for the next morning.
The next morning I found an official Samsung repair centre in the city. So I went and left the phone there to get checked/fixed. The day after, I called and was told that it had problems in the main board. To replace it would cost about the same as buying a new phone.
Well that was very upsetting. I was/am not in the country where I bought the phone, so no warranty could I rely on.
The only thing I could try was to see if someone would buy it. So I went to a couple shops with the phone under black screen. One place offered me about $200 just for the screen. Well the phone costed me $600 just one year ago and it had been given excellent care throughout. Now just $200? But for a dead phone that sounded fine for me.
I bought it new. I never tempered it, nor had I given it heavy tasks. It was just to aide my travel: photos, maps, hotel booking, browsing the internet, and so on.
Had it been a good phone for me? I would say that the only thing I liked was the camera. Very good under low light.
But the GPS had been very slow. At times I had to wait for a minute to get my location under open sky.
The compass on the map was also very indecisive. Often times I got the opposite direction. So often I had to do the famous swing dance on the street to get it correctly.
The first big problem I had was the dark bands on the screen in about three months I got it. Samsung said the screen had to be replaced. But I was travelling in another country so no warranty would cover the replacement. I had to live with it. But luckily, after about a week, the screen came back normal.
Then after I got the long-awaited firmware upgrade it refused to start twice. I had to get it flashed. Imagine how much trouble that was for a world traveler. I couldn't flash it myself because I don't have a Windows computer!
Did I like the edge, or rather the no-edge? I probably would if I were an asura. But you see I need to hold a phone by hands. It just gave endless mistouches, and worries that it would slip off. A joke indeed for me.
Then the finger prints! All over the screen and the back. It just looked so dirty! Just as you would believe the phone is good at finger prints, the sensor was simply not very effective. Many times, enough failures required me to wait for a minute before retry.
The battery life was just so-so. It hardly lasted a day without me having to refrain from ordinary usage. So some would argue that it's got fast charging. But what can you do when you are outing for the whole day and relying on the GPS to go back? Ye, battery banks?
The WiFi reception was very poor. Often times when other phones worked well with WiFi, this phone complained about it. What was going on?
And the speed? Well it was not too slow, but for a top-of-the-line phone, it was just crawling. I never used it to play any games, but the response of launching and handling any app was simply not fast enough. Blame it on the multitudes of bloatware? I don't know.
And the random freeze and reboots? Although it did not happen as often as on a crappy phone, it happened quite a few times in the year.
And the renowned black screen of death, with or without the blue light on. Very scary. It happened also quite a few times. Initially it was worry and sleepless research. But then it made me an expert on how to deal with it.
And the long time or never for system or security updates?
So all in all, for my need of a reliable phone for serious use, I am happy it passed away.
Ok.
You were unlucky and got a defective one. I had to go to Sammy for having the same Black screen and constant freezes. They replaced the board with a New one that was made in march this year. The phone has been perfect ever since. I get usually almost 2 days of battery from it and flawless speed.
What i learned is that a low percentage of People that bought the phone in the day one had defective boards were the soc had problems.
But i get your frustration about the problems you had. I had the same toughts but decided to take a chance in trying to get it repaired.
Really bad luck on defective phone and/or most likely from the first batch... all the phones got a lot of those at first.
On the side note, why the phone is not under warranty if you didn't root it? Isn't the warranty 2 years and shouldn't they repair it charge free?
I don't mean to sound rude. But someone paid 200 dollars for a phone which you say was defective. He did this not for the screen but because 100% this was a software issue and not hardware. If you spent all the effort going to 2 repair shops you could have spent half the time flashing your carriers firmware from Sam mobile or even a custom rom on your own.
Im not trying to be rude but the S7E is an extremely powerful tool. There aren't any moving parts. The phone was fixable.

Phone shutting down

Red_shift said:
Hi everyone, my Note 2 shuts down when the temperature is moderately low (under 15 °C / 60 °F)
I thought it were a battery problem, since I still used the 2013 one with which the phone was originally shipped.
But buying a new one didn't solve the problem.
I tried swapping batteries with my girlfriend (who has the same model of phone, without the shut-down problem) but this didn't work too (regardless which battery I use, my phone shuts down, hers not) -- unfortunately I thought of swapping the batteries only after buying the new one...
So I thought it could be some sw problem and flashed a new ROM (crDroid 7.1.2)
I'm very pleased since this is much better than the stock ROM I had before, but the shut-down-in-low-temp problem still rears its ugly head (maybe a bit mitigated).
E.g. today I went skiing and carried the phone in the breast pocket of my jacket. Outside temp was about 2-5 °C, so it wasn't really cold, but the phone shut down.
When I tried to power it on, it wouldn't until I carried it home and put it on recharge.
After a few minutes of recharge, I could power it on and the battery was at 98%...
Any ideas of what the problem could be? Something hw?
If nothing else works, I theoretically could take off the display and digitizer of my phone and connect it to a third Note 2 (which display was broken by my girlfriend some time ago, otherwise it works fine), but I hope there is some simpler solution because I've never done something like that...
Thank you for your help!
Click to expand...
Click to collapse
Any ideas what the problem might be ?
ishtiak02 said:
Any ideas what the problem might be ?
Click to expand...
Click to collapse
No, therefore I was asking.
Did you move my question here?
I posted it in the Note 2 forum, wouldn't it be more IT there?
Thank you!

S8+ Black Screen of Death - 2nd Phone WTF

I had my original S8+ for 3 months or so when one night I went to sleep and forgot to charge the phone. Upon waking the next morning, my S8+ was completely black but was still functional (I could unlock, recognize haptic feedback, notifications,etc.)
I thought I may have unknowingly done something and paid for a replacement through insurance.
The replacement had been working great for the last 4-5 months on Oreo, unrooted on Samfail Xposed.
This morning, Xmas Eve, I wake up and Bam.... Black Screen of Death #2. Same situation as before, I wasn't feeling so hot last night and went to bed forgetting to plug in my phone. It was working fine casting YouTube to my TV (Chromecast) when I fell asleep, but apparently died at some point and now I can't get it to come on.
Is this something Samsung is acknowledging or will repair? Or am I screwed and have to either get a new phone or try to get another replacement from Asurion, if they even will?
unboostedzc said:
I had my original S8+ for 3 months or so when one night I went to sleep and forgot to charge the phone. Upon waking the next morning, my S8+ was completely black but was still functional (I could unlock, recognize haptic feedback, notifications,etc.)
I thought I may have unknowingly done something and paid for a replacement through insurance.
The replacement had been working great for the last 4-5 months on Oreo, unrooted on Samfail Xposed.
This morning, Xmas Eve, I wake up and Bam.... Black Screen of Death #2. Same situation as before, I wasn't feeling so hot last night and went to bed forgetting to plug in my phone. It was working fine casting YouTube to my TV (Chromecast) when I fell asleep, but apparently died at some point and now I can't get it to come on.
Is this something Samsung is acknowledging or will repair? Or am I screwed and have to either get a new phone or try to get another replacement from Asurion, if they even will?
Click to expand...
Click to collapse
Well as long as you install things like xposed there is no way to know for sure.
You may have run the battery out which can and has been known to lead to data corruption on Samsung devices. (an issues Samsung has had for decades) I would hook it up to a pc and run a logcat with it connected and see if that will give you an idea.

Categories

Resources