lcd flickering after submerged - Xperia Z3 Q&A, Help & Troubleshooting

Hi there has anyone here had this? Tested my z3 by submerging, it was okay at first then washed it with distilled water. Then allowed it to dry now i picked it up after an hour and now the screen flicks when I tap it. Pressure test was okay, while I submerged it i opened the pressure sensor on service menu and it was holding up to the pressure.
Sent from my SGP621 using XDA Free mobile app

Others mentioned earlier in another thread that just the pressure test does not guarantee the phone being waterproof as some of them had their phones die.

infinitylook said:
Hi there has anyone here had this? Tested my z3 by submerging, it was okay at first then washed it with distilled water. Then allowed it to dry now i picked it up after an hour and now the screen flicks when I tap it. Pressure test was okay, while I submerged it i opened the pressure sensor on service menu and it was holding up to the pressure.
Sent from my SGP621 using XDA Free mobile app
Click to expand...
Click to collapse
Sounds like your LCD is damaged by water now.

Had this repair on a local phone shop and they found out that it was only the flex for backlight that was an issue. They made a jumper on it and now it works. It cost me only 22 usd. Good thing that guy found out the issue other cell shops refuse. Water entered on the lower speaker or either the lanyard hole, the phone was very dry inside except on those 2 area. The lower speaker was having an muffled issue prior (happened when the lower speaker was splashed with water.
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Do you think this is still worth it to be repaired at Sony shop to have waterproofing restored? I have no warranty for this because this was an import unit.
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I'm pretty sure others were covered under warranty even for import units. However since a third party repair shop touched your phone it's lost now.

Well no it wasn't covered really. I went to sony repair and they said the serial number is not registered for this country's warranty and they explained sony doesn't have warranty. Do you think I don't want to have it repaired for free? Of course I went first there sony.
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Oh, interesting because some were covered with phones from a different region. Is yours carrier branded by any chance?
As for speaker repair get a quote first if you can from a repair shop, then you will know if it's worth it or not.

abhinav.tella said:
Oh, interesting because some were covered with phones from a different region. Is yours carrier branded by any chance?
As for speaker repair get a quote first if you can from a repair shop, then you will know if it's worth it or not.
Click to expand...
Click to collapse
No it's not carrier branded. I bought it from ebay
Sent from my D6633 using XDA Free mobile app

Only way out of this is, if your eBay seller mentioned that there is warranty, you can go after him for making false claim otherwise it's out of your pocket.

abhinav.tella said:
Only way out of this is, if your eBay seller mentioned that there is warranty, you can go after him for making false claim otherwise it's out of your pocket.
Click to expand...
Click to collapse
Well that wouldn't be quite right because actually when I got the phone it's in good condition and I've taken it into a lot of underwater sessions. it really was an accident that happened and I guess it would be quite unfair for the seller. Anyway i decided to not just restore the waterproof function and i would wait what z4 would offer. I am interested with the flapless usb port.
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Related

cracked screen...

Just got my phone pushed off a counter... Cracked the screen :-( should I claim insurance on it or is there a cheaper way?
No way bro take it to verizon and tell them that **** just suddenly cracked when you were trying to use their backup assistant bull crap.
I kid...yeah insurance fo sho.
Sent from my HTC Thunderbolt
Warranty won't cover cracked screen
Not to mention that is fraud, which is not exactly something you should recommend in a public forum...
-sent via 1.21 giggawatts of android.
Make the person who pushed it off the counter pay the insurance amount.
Insurance is meant to cover things like this. That's not fraud
Sent from my ADR6400L using XDA Premium App
New deductible is 100$ for smartphone, least mine is. Cheaper then the 600 new without a contract.
Sent from my ADR6400L using XDA Premium App
I accidentally pushed my phone off of the bathroom counter and it landed flat on the screen. Not a scratch on the screen but there is a hairline crack in the top left corner of the casing. Strange that the case would crack before the screen.
Ya this is what insurance is for so it not fraud. But I was more wondering if there is a replacement screen for this phone out yet that I could buy and fix myself? And ya when the phone dropped it landed right on the corner so all force of impact was concentrated in one spot...
ilogik said:
I accidentally pushed my phone off of the bathroom counter and it landed flat on the screen. Not a scratch on the screen but there is a hairline crack in the top left corner of the casing. Strange that the case would crack before the screen.
Click to expand...
Click to collapse
That's theb reason we use cases...
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yamaha83 said:
Ya this is what insurance is for so it not fraud. But I was more wondering if there is a replacement screen for this phone out yet that I could buy and fix myself? And ya when the phone dropped it landed right on the corner so all force of impact was concentrated in one spot...
Click to expand...
Click to collapse
http://www.repairsuniverse.com/htc-thunderbolt-screen-replacements-repair-parts.html
There you go, search amazon and ebay though if you want also, you may beable to find parts cheaper.
Just do the replacement you don't want to void the warrenty on such a new phone
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1234567188 said:
Just do the replacement you don't want to void the warrenty on such a new phone
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Click to expand...
Click to collapse
He can use a lighter and heat up the void sticker. Use tweezers and carefully remove it. It will all come off in one piece, then you can open it up, replace what needs to be replaced, put it back together, and put the sticker back over the screw. VZW will never know.
g00s3y said:
He can use a lighter and heat up the void sticker. Use tweezers and carefully remove it. It will all come off in one piece, then you can open it up, replace what needs to be replaced, put it back together, and put the sticker back over the screw. VZW will never know.
Click to expand...
Click to collapse
A blow dryer is better than a lighter for this.
Thats just as wrong as getting warrenty replacement...
Sent from my ADR6400L using XDA App
This is y I always use amex to purchase devices. They willreplace it for you as long as it is within 90 days. No question asks.
Sent from my ADR6400L using XDA App
Hahaha using a blow dryer to heat up the void sticker. I gotta try this!
I only got back the purchase price from Amex, not enough to replace it
I would recommend going through the insurance to get it replaced. The same thing happened to my Thunderbolt (today, actually) and it was relatively hassle-free. Functionality of the phone wasn't really affected so the cost was only $99.00 for the replacement. I figure it's better to pay this and start with a fresh phone than waiting until something really breaks on it.

T-Mobile Premium Handset Protection Bundle Replacement

I got this service for $7.99 with my HOS last year when I got it.
I was curious if anyone had this as well and tried to replace their phone.
Now that they have the black HOS at T-Mo.
What would qualify as enough damage for replacement?
I ask this because I was going to get my top cover replaced and figured may as well see how much I can get out of this.
Don't wanna sound like I'm intentionally damaging my phone for a replacement with the T-mo rep.
PcFish said:
I got this service for $7.99 with my HOS last year when I got it.
I was curious if anyone had this as well and tried to replace their phone.
Now that they have the black HOS at T-Mo.
What would qualify as enough damage for replacement?
I ask this because I was going to get my top cover replaced and figured may as well see how much I can get out of this.
Don't wanna sound like I'm intentionally damaging my phone for a replacement with the T-mo rep.
Click to expand...
Click to collapse
I work for tmo, so maybe I could help you out. Back plate as in the sim card cover on the top back of the phone?
And tmo will only send the black one if that's what they have in stock as far as a warranty replacement. Doing a warranty exchange is $5 on the next bill.
If the phone is damaged (I.e. water damage, major physical damage, cracked screen etc.) then you have to do an insurance claim with Asurion which is $130 on the spot.
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If I've helped hit the thanks button
beats4x said:
I work for tmo, so maybe I could help you out. Back plate as in the sim card cover on the top back of the phone?
And tmo will only send the black one if that's what they have in stock as far as a warranty replacement. Doing a warranty exchange is $5 on the next bill.
If the phone is damaged (I.e. water damage, major physical damage, cracked screen etc.) then you have to do an insurance claim with Asurion which is $130 on the spot.
Sent from a baked One S
If I've helped hit the thanks button
Click to expand...
Click to collapse
Stupid question but how do we chech for water damage on this device and with the faulty sim cover any kind of moisture can triguure it if its behind that so how would that work?? Like real bad fog has moisture in the air that coumd get in there and could make it seem water damaged but not.. not trying to be a smart butt just trying to understand fully cause I have a faulty cover and been using my phone in the fog and don't wanna get screwed out of my warranty lol.. any info would be great
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beats4x said:
I work for tmo, so maybe I could help you out. Back plate as in the sim card cover on the top back of the phone?
And tmo will only send the black one if that's what they have in stock as far as a warranty replacement. Doing a warranty exchange is $5 on the next bill.
If the phone is damaged (I.e. water damage, major physical damage, cracked screen etc.) then you have to do an insurance claim with Asurion which is $130 on the spot.
Sent from a baked One S
If I've helped hit the thanks button
Click to expand...
Click to collapse
Sorry to butt into this thread, I replaced my phone a month later with the php service and was charged 130. If I want to replace my phone now, would I still have to pay the deductible?
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You get two claims on the insurance per year. If it got any damage and you want to get it replaced again through the insurance, then yes a deductible sounds right. (I also work for T-Mobile)
Sent from my ....
mikennite said:
Sorry to butt into this thread, I replaced my phone a month later with the php service and was charged 130. If I want to replace my phone now, would I still have to pay the deductible?
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Click to expand...
Click to collapse
If there's physical damage/water damage then yeah, it'll be another $130 unfortunately. But at least it's cheaper than full cost. But depending on the damage, I'd consider self repair and then replace anything that could void your warranty (void sticker screw tops, water damage indicators etc.)
What sranimo said is correct, after the second insurance claim that's it for the year, so use it wisely. I personally don't think that's right, but hey, what can a sales rep do? Lol
Sent from a baked One S
If I've helped hit the thanks button
---------- Post added at 11:28 AM ---------- Previous post was at 11:27 AM ----------
pyro43284 said:
Stupid question but how do we chech for water damage on this device and with the faulty sim cover any kind of moisture can triguure it if its behind that so how would that work?? Like real bad fog has moisture in the air that coumd get in there and could make it seem water damaged but not.. not trying to be a smart butt just trying to understand fully cause I have a faulty cover and been using my phone in the fog and don't wanna get screwed out of my warranty lol.. any info would be great
Sent from my vle_u using xda premium
Click to expand...
Click to collapse
The water damage indicator is to the top right of the camera lens under the prongs that connect to the plates on the back cover
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If I've helped hit the thanks button
sorry to tag on the post but the capacitative button on my phone sometimes will not respond unless I restart the phone. For this instance, should i contact t mo or htc to get it replaced? I only have the phone for a couple of months.
PUTALE said:
sorry to tag on the post but the capacitative button on my phone sometimes will not respond unless I restart the phone. For this instance, should i contact t mo or htc to get it replaced? I only have the phone for a couple of months.
Click to expand...
Click to collapse
Tmo for a warranty replacement. Either 5 or 20 depending on if you have insurance.
Sent from a baked One S
If I've helped hit the thanks button

What are my options here? Cracked digitizer but NOT cracked screen...

First off, I love my note 3. This phone is so close to perfect I can't bear the fact that I broke it somehow.
After having no case/screen protector since I got this phone.. sometime end of summer.. I bought my first case off of amazon. I received it YESTERDAY.. today.. while it was in the case, in my back pack (in a nice "protective" pouch that is lined with soft cloth) somehow it cracked the lcd screen (or digitizer) but the GLASS IS NOT CRACKED. Infact there's no physical damage to the phone at all, no dents or scratches anywhere on the phone at all, even looking at the screen under a light. Nothing on the glass.
SO I'm heart broken. It's my secondary phone so I have no insurance on it.
What would you do ? It's a sprint phone.. black.
You have to replace your complete screen.
It's called a full assembly.
You can't just replace you lcd alone.
They cost around $200.
Try parts4repair.com
I repair alot of phones and this site always has the best quality.
Sent from my SM-N9005 using xda app-developers app
So you can not see any damage on phone? How about warranty?
Spere said:
So you can not see any damage on phone? How about warranty?
Click to expand...
Click to collapse
this
if you cant see any drop mark then warranty it like a baws
Spere said:
So you can not see any damage on phone? How about warranty?
Click to expand...
Click to collapse
There's no damage at all, not even a slight scratch. I'm actually a little curious how it happened.
So it can really be some fault in phone that'll go under warranty have you tried resetting phone if it's some software fault / bug?
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Spere said:
So it can really be some fault in phone that'll go under warranty have you tried resetting phone if it's some software fault / bug?
Sent from my SM-N9005 using XDA Premium HD app
Click to expand...
Click to collapse
Yes.. you can see the top third of the screen for a minute or two, then it goes black/digital looking (8 bit graphics) and then eventually joins the bottom of the screen - being broken.
J3ff said:
Yes.. you can see the top third of the screen for a minute or two, then it goes black/digital looking (8 bit graphics) and then eventually joins the bottom of the screen - being broken.
Click to expand...
Click to collapse
Actually - I looked at it under the light, if you hold it up to your eye level you can see a cracked digitizer
J3ff said:
First off, I love my note 3. This phone is so close to perfect I can't bear the fact that I broke it somehow.
After having no case/screen protector since I got this phone.. sometime end of summer.. I bought my first case off of amazon. I received it YESTERDAY.. today.. while it was in the case, in my back pack (in a nice "protective" pouch that is lined with soft cloth) somehow it cracked the lcd screen (or digitizer) but the GLASS IS NOT CRACKED. Infact there's no physical damage to the phone at all, no dents or scratches anywhere on the phone at all, even looking at the screen under a light. Nothing on the glass.
SO I'm heart broken. It's my secondary phone so I have no insurance on it.
What would you do ? It's a sprint phone.. black.
Click to expand...
Click to collapse
You can probably still use it with the S-pen
xclub_101 said:
You can probably still use it with the S-pen
Click to expand...
Click to collapse
if there is no obvious damage such as a mark where is bounced on the ground or a crushed screen, i'd warranty it.
Isn't the Note a bit large to place in your back pocket?
Sent from my SM-N900T using Tapatalk
I had the same thing happen, although it happened after someone else dropped the phone.
I ended up buying a new front assembly for the phone for about $237. It was the only seller that affirmatively listed the display as AMOLED. The repair was pretty straightforward and it works well now
Sent from my SM-N900T using Tapatalk
ggabriele3 said:
I had the same thing happen, although it happened after someone else dropped the phone.
I ended up buying a new front assembly for the phone for about $237. It was the only seller that affirmatively listed the display as AMOLED. The repair was pretty straightforward and it works well now
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Is it already out of warranty from Samsung that u bought parts by urself ?
@op send it to Samsung and get it fixed for free. Got nothing to lose
Sent from my SM-N9005 using Tapatalk
nlatifolia said:
Is it already out of warranty from Samsung that u bought parts by urself ?
Click to expand...
Click to collapse
I was told that the drop wasn't covered by the warranty.
Sent from my SM-N900T using Tapatalk
ggabriele3 said:
I was told that the drop wasn't covered by the warranty.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
but you didnt drop it.
He said someone else dropped it....
But a good hit on the side of the phone can crack an lcd. Seen many.
You cant see any thing wrong unless you hold it into the light.
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TrompKramer said:
He said someone else dropped it....
But a good hit on the side of the phone can crack an lcd. Seen many.
You cant see any thing wrong unless you hold it into the light.
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
I decided to go the honest route.
Handed her the phone saying that I dropped it, don't have insurance, can't get it anymore because it's been too long and asked if there was anything that could be done.
She smiled, said "Finally someone is honest, let me see what I can do"
Turns out they had a broken Note3 in the back with a good digitizer and screen.
Charged me 75 bucks, signed me up for insurance (I'm months outside the 30 day window) and sent me on my way.
Sure it's not free, but for 75 bucks and I don't have to mess with it and I kept my integrity, I'm happy!
dragoncius said:
but you didnt drop it.
Click to expand...
Click to collapse
I didn't drop it, but someone else did. So the warranty was gone.
The parts for the repair cost $237, i think, and was totally doable.
Cobris said:
You have to replace your complete screen.
It's called a full assembly.
You can't just replace you lcd alone.
Click to expand...
Click to collapse
you actually can replace just the screen - there is a youtube video of a guy doing it.
However, when I did it, it was actually cheaper to buy the entire assembly...not to mention much easier.

Water repellant coating

Hey guys, I just called my local verizon store looking for one of these phones and they said that they put on a water repelling coating on all their phones and I hadn't heard of that before. I was wondering if anyone else's store does that and if it blocks the speaker grills or anything? because I wouldnt want my sound quality decreased because of it
lol wut?
Classic big red
Sent from my non rooted Dell Venue 8(
It's like the "special" dealer package that you can by for your car.
They're selling you Snake Oil.
Sent from my HTC6525LVW
Lol, how do they put the lube on the phone when it's brand new in the box when they give it to you?
Sent from my HTC6525LVW using XDA Free mobile app
richii0207 said:
Lol, how do they put the lube on the phone when it's brand new in the box when they give it to you?
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
Maybe they come prelubed?
The rep may have been making assumptions after watching the video discussed in this thread.
http://forum.xda-developers.com/showthread.php?t=2694834
Assuming the rep was referring to HTC as the ones who apply a water repellant coating, there COULD be truth in the statement. Looking at this video, I'd say there must be some level of moisture protection unheard of in phones from just a few years ago. Using it as a sales pitch, however, is certainly more BS than anything. Bottom line, it seems to be a pretty great phone but don't get it wet and it'll stay a great phone. If you must expose it to moisture, invest in an appropriate case.
Shamestick said:
Hey guys, I just called my local verizon store looking for one of these phones and they said that they put on a water repelling coating on all their phones and I hadn't heard of that before. I was wondering if anyone else's store does that and if it blocks the speaker grills or anything? because I wouldnt want my sound quality decreased because of it
Click to expand...
Click to collapse
See this :
http://www.androidcentral.com/liqui...ffer-their-water-resistant-coatings-worldwide
They were out of water repellent spray when I got mine last week. They have a 50 gallon drum on order and they told me to check back next Thursday.
85gallon said:
They were out of water repellent spray when I got mine last week. They have a 50 gallon drum on order and they told me to check back next Thursday.
Click to expand...
Click to collapse
Where is this available?
I've got stuff that is made in England. It's made my phones waterproof. Look up "flash flood" phone waterproofing. Should find it. Let me know if not. It's expensive since its not on kickstarter anymore. But if you want waterproof and something that can also protect your screen (since he makes something for that), that's the place to go. Worth every penny.
Sent from my HTC6525LVW using Tapatalk
They dipped mine in Rain X when I bought mine.

Shattered back

I was thinking after having a z1 I could deal with glass on 2 sides...not so!! This is one slippy phone!!
It went flying out of my arm strap at the gym and cracked, thank god it was only the back as they're only £15/$20 to replace....though I am sure I can do it (years of mini model/warhammer painting in my youth so used to fiddly crap) I could do with a guide and nothing is screamingly obvious when I've been looking.
Does anyone have a nice simple guide to hand I could use?
Thanks
http://bit.ly/1KYMWT9
http://youtube.com/watch?v=BF2Helna0Og
http://www.replacebase.co.uk/sony-xperia-z3-parts-455-c.asp
Let me know how you get on.
Sent from my D6603 using XDA Free mobile app
Bansheleh said:
http://youtube.com/watch?v=BF2Helna0Og
http://www.replacebase.co.uk/sony-xperia-z3-parts-455-c.asp
Let me know how you get on.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
Cheers guys. Yeah replacebase was the spot I saw the back!
I'll let you know how it goes!
EDIT: Got the glass now waiting on some suckers & guitar picks...
How does the replacement part feel? Does it feel like a real OEM part as the site advertises?
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Bansheleh said:
How does the replacement part feel? Does it feel like a real OEM part as the site advertises?
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
I think I'd struggle to tell the difference, It'll be more apparent what it's like when I replace it though.
Just waiting on Amazon to send me the bits to change it with.
It should be easy enough to tell when you remove the current glass back. The uncertainty of the replacement part is what has stopped me from doing this repair myself.
Sent from my D6603 using XDA Free mobile app
Just replaced mine. No trouble at all using just a guitar pick.
Cover bought oem on ebay for 8 USD apx.
I'll be doing it within the next 48 hours, barely had 5 minutes since I ordered the parts to sit down and do it!
Just got a z3 today, hope this will never happen to mine, but good to know it's an easy replacement job
Where are you ordering the replacement part from?
Sent from my D6603 using XDA Free mobile app
Just be careful with it, it slips off everything I find!
WHat about the waterproofing after replacement?? Did you test it??
Bansheleh said:
Where are you ordering the replacement part from?
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
I got it off EBAY as the original replacement parts link was out of stock....funnily enough their EBAY had them in stock and cheaper!
Turns out I am a gigantic muppet after spending about 20mins peeling the back off as it's shattered into about a million pieces.
I find I have not got a Z3 replacement but infact a z3 compact. There was some swearing.
I'm ordering a new part now, how I didn't notice that sooner...
Shadey1 said:
peeling the back
Click to expand...
Click to collapse
Did you not watch the video? It looks like it comes off easy with no peeling.
Sent from my D6603 using XDA Free mobile app
Yeah I did, but in practice it's rather different. Apart from the obvious lack of sealant on the video the back was in one piece mine was in about a million or so.
I also used a hair dryer over a heat gun.
The bit that makes me sure the video is a quick after the fact version is I had 2 large blobs of glue on the back of the battery, which were around the concentration of smallest shards. That was a nightmare with tweezers to remove the parts. When I pulled a shard off it invariably broke into even more.
The replacement ball should arrive today or tomorrow I hope so I'll be fitting that asap.
Remember to update us on how it went with a couple pictures.
Sent from my D6603 using XDA Free mobile app
UPDATE: I'm having no luck with this the sealant on the backing was obviously faulty as it is now coming free of the casing. I've emailed them for a replacement.
Bansheleh said:
Remember to update us on how it went with a couple pictures.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
Ok all done! My phone looks perfect, there was one minor hitch after all this too....getting the NFC sticker back on. I've not yet checked it's working but the adhesive sticker was the right shape to help me line it up.
I had to use the old hairdryer to loosen up the glue, and once I got a bit lifted up it got easier but it was a couple of minutes of slowly pulling it off with tweezers.
I've yet to brave the waterproofing...but that being said it's the same adhesive as before...
(you'll see the old wrong z3 compact back in the first few shots)
Click here for a selection of picks throught the job!
www.witrigs.com/blog/sony-xperia-z3-back-cover-replace-guide/
This one is in german but still shows you what to do!
https://www.youtube.com/watch?v=GohEee4lsVk
How does the seal from the new back feel and is it flush to the casing?
How does the replacement part feel and does it feel good quality?
Where did you order your replacement part and guitar picks from?
Sent from my D6603 using XDA Free mobile app
Read the above about the seal. It's coming off. Seems the glue was not sticky enough! Waiting to hear back about another replacement! Might need to apply more glue around the battery as well.
Quality wise, glass etc it's fine, just the sealant.
Replacebase for the back. Their eBay site as free shipping though.
Amazon the rest.

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